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The Department - Silicon Valley Power (SVP)  
SVP currently provides over 40 percent of Santa Clara’s electricity from carbon-free renewable resources. In addition to using green energy from large-scale wind, solar, geothermal and hydroelectric projects outside of the area, SVP employs innovative ways to locally produce electricity by capturing and burning methane gas from a closed city landfill and using power from solar generating systems on city-owned garages and vacant, unusable land. It is the mission of Silicon Valley Power to be a progressive, service-oriented utility, offering reliable, competitively priced services for the benefit of Santa Clara and its customers. Being competitive in the marketplace with a continuous focus on customer service, SVP can provide economic value to the City of Santa Clara and its customers while maintaining low residential rates and offering competitive rates for all customers.  

The Position:
Electric and Water System Operators ensure that all Electric, Water and Storm sewer systems are operated reliably, efficiently and effectively in a safe manner and restoring service in a timely way to all customers.  Has responsibility for operation of the City's municipal electric power and water, production, transmission and distribution systems for planned and unplanned outages. As a Transmission Operator, operating personnel in this position have the responsibility to comply with NERC reliability standards and the authority to implement real-time actions to ensure the stable and reliable operation of the Bulk Electric System; these efforts to be coordinated with the appropriate Reliability Coordinator (RC), affected Transmission Operator(s) (TO) and affected Balancing Authorities (BA).

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW.  IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARENTEE ADMITTANCE INTO THE EXAMINATION PROCESS.  ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. 

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application.  

PERMANENT CITY EMPLOYEES PREFERENCE POINTS: Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to their final score.

 

Typical Duties: 

Each position in this classification may not include all the duties listed below, nor do the examples cover all duties that may be performed.

Under general direction of the Senior Electric and Water System Operators:
• Initiates, issues and validates switching orders and electrical clearances for planned and unplanned work including work carried out on protection schemes with the goal of restoring power to all impacted customers, or facilitating work to be carried on the 12kV System and above in a safe, reliable and efficient manner in accordance with the department procedures
• Receives, troubleshoots, prioritizes and dispatches appropriate personnel and equipment for all non 911 emergency and non emergency calls for the electric system during business hours and for the electric, water, storm sewer, streets, traffic lights and any other City services during non business hours
• Monitors Water & Sewer (SCADA) to detect abnormal conditions; performs operations or adjustments to correct such abnormalities or refers the problem to specialized maintenance personnel
• Monitors the Electric System including prescribed off-site facilities using real-time or near real-time tools; uses these tools to make adjustments, perform operations or perform analysis to use as a basis in the direction of operations on the Electric System as necessary to maintain system requirements and reliability
• Maintains logs and other electric and water system reports. Updates all prescribed electric databases and mapping systems with real-time changes including updated asset data that affect the operation and troubleshooting of the Electric Network. All changes are to be validated by operators on subsequent shifts based on departmental standards and established practices
• Interacts courteously and calmly with the key customer stakeholders, including contractors, the general public, key business customers, City departmental supervisory and journey level personnel to address requests for non 911 emergency and non emergency service
• Maintains the work area and all records in a neat and orderly manner
• Performs duties involving basic arithmetic and algebraic calculations
• Assists in the training of new electric and water system operators as needed
• Performs related work as required

 

Minimum Qualifications: 

EDUCATION AND EXPERIENCE
Minimum Requirements:
• Graduation from high school or possession of a GED and
• 1) Two (2) years of experience in an electric utility performing complex load dispatching and switching or
• 2) Four (4) years of experience in an electric utility as a generating plant or substation operator with sub-dispatching responsibility or
• 3) Four (4) years of experience with the City of Santa Clara Electric Department, including at least one (1) year as an journey-level or higher, electrician or lineman/linewoman or
• Completion of a recognized State of California Electric System Operator apprentice program

Desirable Qualification:
A valid Transmission Operator Certificate issued by the North American Electric Reliability Corporation (NERC)

LICENSE
Possession of a valid California Class C driver's license is required at time of appointment and for the duration of employment.

CERTIFICATES
Possession of the following certificate is required within one year of hire date and for the duration of appointment:
• A valid Water Distribution System Operator Certificate (Grade D-1 or above) issued by the California Department of Health Services (DHS).
• A valid Transmission Operator Certificate issued by the North American Electric Reliability Corporation (NERC).
Incumbents will be required to obtain and maintain any other license or certification mandated by NERC for the position of Transmission Operator and necessary for the performance of duties under the current scope of responsibilities pertaining to the SVP Transmission System.

OTHER REQUIREMENTS
• Prior to hire, candidates will be required to successfully pass a pre-employment background check, which may include employment verification, a DMV record check, a criminal history check and Department of Justice (DOJ) and Federal Bureau of Investigations (FBI) fingerprinting. Any information obtained will be used to determine eligibility for employment in accordance with the law. A conviction history will not necessarily disqualify an applicant from appointment, however failure to disclose a conviction when required will result in disqualification from the recruitment process.
• Incumbents may be assigned to work on a rotating 12-hour shift schedule
• Incumbents must have the ability to work, as assigned, to schedules that may include weekends, holidays, and non-traditional work hours; and a willingness to work overtime as required
• Incumbents may have to pass an initial and periodic comprehensive background checks, which may include fingerprinting, to meet Federal, State and/or industry security requirements
• Must be able to perform all of the essential functions of the job assignment
 

Knowledge, Skills & Abilities: 

Knowledge of:
• Potential hazards involved to life and property resulting from switching operations
• Fundamentals of electricity theory regarding power flow in the operation of electric power systems
• Electric power system equipment such as transformers, circuit breakers, air switches, capacitors, motors, generators, pumps, instruments, prime movers, bridge mains and taps, vacuum and oil switches; water pumps and storage tanks; and vaults, manholes and pull boxes
• The operation of electric and water production, transmission, and distribution systems
• Occupational hazards and standard safety precautions
• Environmental and safety practices, procedures and standards

Ability to:
• Understand and follow written and oral instructions and read and interpret maps
• Communicate effectively and exercise tact and maintain poise in addressing service requests, disputes and differences arising from customer, inter-divisional, inter-departmental, contractor, general public and outside regulatory agency interactions
• Maintain accurate records
• Perform simple single and three phase electrical calculations and arithmetic and algebraic calculations
• Work collaboratively in a team based environment to achieve common goals
• Establish and maintain a cooperative working relationship with those contacted in the course of work, including the general public
• Work under pressure with accuracy and speed in a complex work environment
• Effectively handle multiple priorities, organize workload and meet strict deadlines
• Operate a personal computer and related programs such as Microsoft Office and technical systems such as Geographic Information System (GIS) and Supervisory Control and Data Acquisition (SCADA)
• Read and interpret measuring devices such as charts, and computer displays; monitoring water and electricity flows as loads are changed; recognize and correct unsatisfactory conditions when tolerance parameters are exceeded
• Learn and effectively utilize the SCADA, Distribution Management, Outage Management and Mapping systems
• Learn and understand protection scheme philosophy, logic, interdependencies and vulnerabilities within the SVP System
• Bend, stoop, reach, carry, crawl, climb and lift as necessary to perform assigned duties
 
Additional Information:
You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”)  To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov.  Applications must be submitted by the filing deadline of Friday, March 15, 2022 at 4:00 PM. 
 
The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov.

The Department: 

Silicon Valley Power currently provides over 40 percent of Santa Clara’s electricity from carbon-free renewable resources. In addition to using green energy from large-scale wind, solar, geothermal and hydroelectric projects outside of the area, SVP employs innovative ways to locally produce electricity by capturing and burning methane gas from a closed city landfill and using power from solar generating systems on city-owned garages and vacant, unusable land. It is the mission of Silicon Valley Power to be a progressive, service-oriented utility, offering reliable, competitively priced services for the benefit of Santa Clara and its customers. Being competitive in the marketplace with a continuous focus on customer service, SVP can provide economic value to the City of Santa Clara and its customers while maintaining low residential rates and offering competitive rates for all customers.

 

The Position: 

SVP is seeking Journey Line workers that have the ability to perform routine and emergency work maintaining and expanding SVP’s electric transmission and distribution system, including but not limited to: 
- Perform electrical installation and repair work and to construct and maintain overhead and underground electric distribution and transmission system; 
- Think and act appropriately and quickly in emergencies; 
- Maintain good public relations; 
- Establish and maintain effective working relationships with others; 
- Work from electrical plans and detailed drawings; 
- Input data using computer programs for documenting electric facility maintenance and inspection findings; 
- Effectively train and supervise others; 
- Understand and follow oral and written instructions; 
- Establish and maintain cooperative working relationship with those contacted in the course of work, including the general public; 
- Walk or stand for extended periods of time and bend, stoop, reach, carry, crawl, climb, and lift as necessary to perform assigned duties;
- Effectively handle multiple priorities, organize workload, and meet strict deadlines; and Work in a team-based environment and achieve common goals.

 

Additional Information: 

Applications must be filled out completely (e.g. do not write “see resume, NA, or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Resume. Incomplete applications will not be considered.

 

Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov.  This position is continuous. Applications will be reviewed on a bi-weekly basis for consideration to the position.  If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.  The first application review period is Friday, February 7, 2025 at 4:00 PM.

 

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS DIVISION.  IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS.  ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO THE PERFORMANCE EXAMINATION AND INTERVIEW.  

 

The annual salary range for this position is $174,855.60 - $223,586.16.  This position may be filled at or near the minimum of the salary range. 

 

Follow this link to view the entire Class Specification, which includes more information on Typical Duties and Knowledge, Skills, and Abilities.

Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview may be required prior to appointment.

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application.  

 

EDUCATION AND EXPERIENCE

- Graduation from high school or possession of a G.E.D.; and

- Completion of a recognized three-year apprenticeship program as a Lineworker is required.

LICENSE & CERTIFICATION

- Possession of a valid California Class A Driver's license is required, or

- Possession of a valid California Class C license at the time of appointment and the ability to obtain a California Class A license within six months of employment

- Incumbents in this position are required to become rubber glove certified as a condition of holding the classification of Journey Lineworker within nine (9) months of appointment.

 

SPECIAL CONDITIONS & REQUIREMENTS

- Incumbents of this classification may be required to work outside their regularly scheduled hours, and to be available for emergency and/or pre-arranged work whenever called upon.

- Incumbents of this classification may be subject to drug and/or alcohol testing as mandated by federal regulations.

- Must be able to perform all of the essential functions of the job assignment.

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov. 

The City of Redwood City Parks, Recreation, and Community Services Department invites you to apply for the casual position of Human Services Assistant at the Fair Oaks Community Center (FOCC). FOCC is a multi-service agency that offers a variety of programs and services provided by City staff and non-profit and public agency partners. This position provides a variety of administrative and operational support functions while also providing customer service to customers of all ages and backgrounds. In particular, the Human Services Assistant will support the Information and Referral/Emergency Services Program that provides vital safety net, homelessness intervention, and homelessness prevention services to low-income families, single parents, seniors, disabled persons, persons experiencing homelessness, and individuals seeking assistance in meeting their basic needs and strengthening their economic self-sufficiency.

This is a non-benefited, casual (temporary) position, scheduled to work flexibly, 10-20 hours per week.

ABOUT THE CITY

We offer a wide range of meaningful career opportunities with potential for growth, training and development, competitive salaries, flexible work schedules, paid time off, and robust benefits. The Redwood City team is guided by core values of excellence, integrity, service, inclusion, collaboration and innovation.  Inherent in these values is a great organizational culture based on trust, strong and supportive leadership, respect, risk-taking, empowerment, and effective communication.

The community is known for its inclusivity, strong engaged neighborhoods, and civic pride. The City works diligently to maintain positive and productive relationships with community partners, together providing outstanding services, programs and opportunities for residents and businesses. This mix of tradition and progress, community and diversity, makes Redwood City an extraordinary place to work and call home.

JOIN THE TEAM

• Serve as a role model for youth in the local community by supervising athletic opportunities that promote sportsmanship and skill acquisition
• Develop professionally and enhance your leadership and communication skills
• Engage youth in challenging mobile recreation opportunities
• Opportunities to assist in a variety of Parks & Recreation programming to learn the benefits of our profession

ABOUT THE POSITION

The City of Redwood City Parks, Recreation & Community Services Department is looking for enthusiastic people to work within our After School Sports and Mobile Recreation programs operated out of Red Morton Community Center. The hours of this position could be Monday through Friday, from 3:30pm-8:30pm during the school year, but nighttime and weekend hours will be mandatory depending on special events and program needs. During the spring and summer, duties will include, but are not limited to, serving as a head coach within our Junior Dribblers basketball program and leading mobile recreation activities at various parks and school sites. This position will report directly to the After School Sports Coordinator.

Typical duties may include, but are not limited to the following: Provide gym/field oversite and coordination at various gyms and school sites within Redwood City; act in the capacity of lead scorekeeper or field supervisor; train new scorekeepers and/or field attendants as needed; possess a firm understanding of league rules and policies; ensure that games and practices operated in a safe, inclusive environment; report any issues immediately to After School Sports Coordinator; address all parent or league issues in a timely and professional manner; maintain and care for all sports and mobile rec equipment; follow departmental and city-wide rules and regulations as they relate to the supervision of sports program and general work procedures; assist with other programs within the Parks & Recreation Department, including but not limited to, facilities, special events, and other youth programs.

ABOUT THE CITY

We offer a wide range of meaningful career opportunities with potential for growth, training and development, competitive salaries, flexible work schedules, paid time off, and robust benefits. The Redwood City team is guided by core values of excellence, integrity, service, inclusion, collaboration and innovation.  Inherent in these values is a great organizational culture based on trust, strong and supportive leadership, respect, risk-taking, empowerment, and effective communication.

The community is known for its inclusivity, strong engaged neighborhoods, and civic pride. The City works diligently to maintain positive and productive relationships with community partners, together providing outstanding services, programs and opportunities for residents and businesses. This mix of tradition and progress, community and diversity, makes Redwood City an extraordinary place to work and call home.

JOIN THE TEAM

• Serve as a role model for youth in the local community by officiating 4th - 8th grade athletic opportunities that promote sportsmanship and skill acquisition
• Develop professionally and enhance your leadership & conflict resolution skills, confidence, and communication skills.
• Additional hours opportunities may be available in various Parks & Recreation programming throughout the year.

ABOUT THE POSITION

The City of Redwood City Parks, Recreation & Community Services Department is looking for enthusiastic high school students to train and work within our After School Sports Program as a flag football, volleyball, or basketball official. On game days, youth referees will be partnered with experienced officials that will provide training and mentorship. Youth officials will typically work two days a week. Game days and times are Monday through Thursday, from 3:45pm-7pm.

Official’s shirt, whistle, and training resources are provided. All training is provided by the Silicon Valley Sports Officials Association. Training dates will vary based on sport and season and will include classroom and hands-on instruction.

Flag Football and Volleyball Training Season - APPLICATIONS DUE BY AUGUST 1

• Training - Mid-August – September
• League games begin the last week of September – second week of November

Basketball Training Season - APPLICATIONS DUE BY SEPTEMBER 15

• Training - Mid-September - November
• League Games begin the first week of December – third week of March

Typical duties may include, but are not limited to the following:

• Attendance at all training sessions
• Knowledgeable of the rules and regulations of assigned sport program.
• Officiate After School Sports scrimmages and games.
• Exercise sound judgment in addressing behavior problems.
• Establish and maintain a respectful and courteous working relationship with coaches, participants, and parents contacted in the course of work.

Central County Fire Department is looking for Firefighter/Paramedics (Lateral)!

• Laterals must have two (2) years of continuous firefighting experience to apply/qualify.
• Individuals in the process of obtaining their Paramedic license are encouraged to apply, but will be evaluated on a case-by-case basis.

We’re looking for a motivated, reliable, and diligent professional to take on the role of Senior Building Inspector. You will join a fast-paced, dynamic team environment, providing critical inspection services within the Community Development Department.  This position receives direction from the Deputy Building Official, will provide leadership and indirect supervision over other inspection staff, and can build positive working relationships throughout the organization and development community. If you are looking to have a direct impact in a role requiring strong problem-solving skills, leadership, and emotional intelligence, this position is for you!  Review our detailed job description here. 

The Essentials 

• Three years increasingly responsible building inspection experience supplemented by journey level construction trade experience. 
• Equivalent to the completion of the 12th grade supplemented by college level courses in inspection methods, architecture, structural, or civil engineering.
• Possession of, or ability to obtain, an appropriate California driver’s license. 
• Possession of an International Code Council (ICC) certification as a combination inspector, building inspector, or designated trade specialist, e.g., electrical inspector.

Bonus Points:

• Possession of an AA degree in a related field.
• Experience in a City Building Department.
• Possession of a CASp certification.

What You'll Do
 

• Perform field inspections on various structural, electrical, plumbing, mechanical and building systems at various stages of building construction, alteration, or repair to ensure compliance with applicable codes. 
• Check building plans for compliance with applicable codes.
• Confer with and resolve code and inspection disputes between staff and builders, developers, contractors, architects, engineers, and the public. 
• Respond to questions and concerns of assigned staff and/or the public; assist in coordinating inspection activities. 
• Collaborate on code violation cases with the Code Enforcement Division of the City Attorney’s Office.
• Coordinate inspection activities with inspection staff in other City Divisions/ Departments, such as Planning, Fire, Environmental Safety, and Public Works, and in collaboration with other county and state agencies. 
• Provide training to new Building Inspection staff and on City policies, procedures, rules, and regulations. 
• Prepare appropriate paperwork, violation notices, records, and reports. 
• Support the public counter and Permit Center in the Building Division as needed. 
• Develop and prepare forms and online content related to inspection services for the City Website, in collaboration with other Department staff.
• Perform related duties as assigned. 

Are We a Match?

• You are knowledgeable about, and can clearly explain to others, the principles and practices of the California Building, Plumbing, Mechanical and Electrical Codes, and other pertinent Federal, State, County codes, and City ordinances.
• You are familiar with, or are willing to learn, about green building and Reach Codes that support the City’s sustainability initiatives.
• You are a problem solver with the ability to identify existing or potential problems and proactively collaborate on solutions.
• You are an exceptional communicator with superior interpersonal skills. You establish and maintain effective working relationships and enjoy collaborating with others in a team environment. 
• You enjoy teaching and mentoring a team on your technical building expertise and enjoy learning from others expertise.
• You are a quick and efficient professional who is adept at juggling multiple priorities and projects to meet targeted deadlines. 
• You are passionate about community development and enjoy providing outstanding customer service to Mountain View’s business and residential community. 
• You embrace new technologies that make information sharing and providing quality inspection services that much easier for inspectors and customers.
• You have experience inspecting large development, such as multi-building commercial campuses, mixed-use developments, affordable housing, Master Plans, or mid-to-high-rise residential developments.

ABOUT THE CITY

We offer a wide range of meaningful career opportunities with potential for growth, training and development, competitive salaries, flexible work schedules, paid time off, and robust benefits. The Redwood City team is guided by core values of excellence, integrity, service, inclusion, collaboration and innovation.  Inherent in these values is a great organizational culture based on trust, strong and supportive leadership, respect, risk-taking, empowerment, and effective communication.

The community is known for its inclusivity, strong engaged neighborhoods, and civic pride. The City works diligently to maintain positive and productive relationships with community partners, together providing outstanding services, programs and opportunities for residents and businesses. This mix of tradition and progress, community and diversity, makes Redwood City an extraordinary place to work and call home.

JOIN THE TEAM

• Serve as a role model for youth in the local community by supervising athletic opportunities that promote sportsmanship and skill acquisition
• Develop professionally and enhance your leadership and communication skills
• Engage youth in challenging mobile recreation opportunities
• Opportunities to assist in a variety of Parks & Recreation programming to learn the benefits of our profession

ABOUT THE POSITION

The City of Redwood City Parks, Recreation & Community Services Department is looking for enthusiastic people to work within our After School Sports and Mobile Recreation programs operated out of Red Morton Community Center. The hours of this position could be Monday through Friday, from 3:30pm-8:30pm during the school year, but nighttime and weekend hours will be mandatory depending on special events and program needs. During the spring and summer, duties will include, but are not limited to, serving as an assistant coach within our Junior Dribblers basketball program and assisting with mobile recreation activities at various parks and school sites. This position will work under the gym/field supervisor and report directly to the After School Sports Coordinator.

Typical duties may include, but are not limited to the following: work as a field attendant in our flag football leagues; work as a scorekeeper in our volleyball and basketball leagues; possess a firm understanding of league rules and policies; ensure that games and practices operated in a safe, inclusive environment; report any issues immediately to gym/ field supervisor and/or After School Sports Coordinator; address all parent and coaches in a professional manner; maintain and care for all sports and mobile rec equipment; follow departmental and city-wide rules and regulations as they relate to the supervision of sports program and general work procedures; assist with other programs within the Parks & Recreation Department, including but not limited to, facilities, special events, and other youth programs.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

Please note that applications are currently not accepted through CalOpps or any other third party job board application system. To apply for this position please visit City Information Security Officer (CISO) | Job Details tab | Career Pages.

 

Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José.

About the Department

The City of San José innovates to provide exceptional civic services using advanced technologies to help our community thrive.
 
As one of the largest cities in the nation, the City manages a large set of services and assets. The City operates on a budget of $5 billion, with approximately 7,000 employees serving about 1 million residents and 80,000 businesses in the heart of Silicon Valley.
 
The Information Technology Department’s (ITD) mission is to enrich the quality of life in San José through innovation, collaboration, and engagement. ITD enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, responsible use of Artificial Intelligence (AI), productivity and collaboration tools, the San José 311 resident experience platform, data equity and privacy programs, and strategic planning. San José is powered by truly great people, a robust technology environment, and a strong sense of purpose.

The IT department is a leader in innovation, embracing cutting-edge technologies and pioneering solutions to enhance efficiency and quality of life in San José. As part of this effort, the City leads a national initiative for AI through the GovAI Coalition, which was established to give local governments a voice in shaping the future of AI, ensuring it is developed responsibly for the public good.
 
Promoting the City’s commitment to equity and inclusion, we believe that all members of the community, regardless of background, have access to the tools and resources needed to thrive in the digital age. San José is located in the heart of Silicon Valley, which boasts a rich history in technology, education, and agriculture. Over half of San José residents speak a language other than English at home, highlighting the importance of language accessibility in all City services. By fostering inclusivity, promoting digital literacy, and building accessible platforms, we are advancing technology while creating a more equitable future for everyone.
 
At the City of San José, we promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San José the most vibrant, equitable, sustainable, and innovative city in the nation! Visit the Information Technology Department’s website to learn about our culture, vision, leadership, and innovative initiatives.

Position Duties

NOTE – The first application review will be on Friday, November 1, 2024. Please submit your application by Friday, November 1, 2024, at 12:00 p.m. (PST), if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews on the week of November 18, 2024.

For more information about the position and duties, please visit the recruitment brochure at this link: https://flipbooks.fleepit.com/f-69425-city_information_security_officer_recruitment_brochure. 
 
The City of San José Information Technology Department seeks an experienced City Information Security Officer (CISO) to lead cybersecurity Citywide initiatives.
 
The CISO will direct the Cybersecurity Office as the City’s principal executive leader for information and systems security. In partnership with the Chief Information Officer (CIO), they will manage risk identification, protection and compliance, threat detection, incident response (IR), and recovery services for all City departments to ensure business resilience.
 
The City’s CISO must be able to apply expertise in security strategy, cybersecurity frameworks, managing staff and vendor services, leading incident management, and optimizing resources to achieve desired security outcomes.
 
Key responsibilities include but not limited to:

• Lead and mentor the Cybersecurity team, offering expertise and support to foster growth and a collaborative environment. 
• Collaborate with business units and solution providers to provide optimal security measures and achieve a balance between sustaining business operations and achieving security compliance.
• Coordinate with stakeholders within the City and partners/vendors outside of the City to ensure information and systems meet the City’s standards for threat identification, protection, and risk detection.
• Develop, operationalize, and enhance the City’s cybersecurity strategic plan, programs, policies, and architecture, including vulnerability, risk, and threat management programs through remediation.
• Conduct training programs to educate City personnel on relevant security best practices, foster diligence, and ensure compliance.
• Provide expert security guidance to City departments and officials in service planning, procurements, contract negotiations, vendor management, and project management.
• Provide expert guidance on regulations and standards (FISMA, FedRAMP, CJIS, PCI-DSS, HIPAA, etc.) the City must meet in providing municipal services, as well as security frameworks (NIST, ISO, IEEE, etc.) to shape City operations.
• Oversee and lead incident management/response processes in coordination with City departments to respond and recover from incidents.
• Resolve security-related audits in partnership with City staff.
• Ensure comprehensive security strategies align with resilience plans and emergency management exercises.
• Oversee vendor relationships and manage the City’s procurement and utilization of cybersecurity products and services across departments.
• Lead the annual Cybersecurity Assessment of the City’s technology infrastructure.
• Provide strategic and operational leadership to address cybersecurity in the City’s emerging Internet-of-Things, smart communities, privacy, and equity through data initiatives. 
• Collaborate with the Digital Privacy Officer to address privacy challenges emerging from new technologies, including AI. 
• Implement governance policies to ensure responsible AI usage across the organization, aligning with ethical standards and risk management protocols. 
• Support the GovAI Coalition’s initiatives to promote responsible and safe use of AI in government. 

Please note that the City Information Security Officer (CISO) position is currently eligible for a hybrid telework schedule. The schedule for working remotely and onsite is subject to change.