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About the Department

The City of San José Housing Department is a leader in the development of affordable housing. Its mission is to strengthen and revitalize the community through housing and neighborhood investment. With a Fiscal Year 2025-2026 operating budget of approximately $251 million and 128 employees, the Department administers multiple local, state, and federal funds. We are committed to fostering a diverse, inclusive work environment prioritizing social & racial equity and inclusion.

In Fiscal Year 2024–2025, the Housing Department underwent a significant reorganization to better align with the City’s strategy of strengthening the housing continuum and addressing the needs of unhoused and unsheltered residents. As part of this effort, the Department has placed greater emphasis on using data and technology to support housing programs, guide decision-making, and expand cross-departmental collaboration.

About the Data Operations & Project Support Team
The Housing Department’s former Data Support Division has transitioned into the Data Operations and Project Support Team, reflecting an expanded scope and growing role within the City. The team provides technical, analytical, and project management support across a wide range of housing and homelessness initiatives. This includes data integration with County partners, coordination for CalAIM, and administration of Salesforce systems such as Encampment Response Coordination System, the Rent Registry, and the Rent Stabilization Program. The team also develops and maintains the data feeds that inform the City Manager’s Office Focus Area Scorecards, which track progress on reducing unsheltered homelessness.

Future Direction of the Team
The Data Operations & Project Support Team is actively building capacity to meet the City’s increasing demand for high-quality data and systems support. Looking forward, the team will expand its role in integrating systems, strengthening data quality, and developing analytics and forecasting tools that inform both policy and operational decision-making. The team is also exploring opportunities to leverage artificial intelligence (AI) to enhance efficiency and expand analytical capabilities.

Team members thrive in a dynamic environment that values flexibility, agility, and collaboration. By joining this team, new staff will contribute to an evolving mission that is shaping how data is used across the Housing Department and City to improve services, support residents, and drive citywide impact.

Position Duties

The Housing Department is currently seeking to fill one (1) full-time Information Systems Analyst vacancy in the Data Operations and Project Support Team.

Salary range for this classification is $141,894.48 - $172,885.44. This salary range includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates’ qualifications and experience.

Currently this position is primarily on-site with limited telework. In accordance with City policy, employees are required to work on-site a minimum of four (4) days per week (at least 32 hours) at the assigned work location in San José. Up to one (1) day per week may be worked remotely, subject to operational needs and supervisor approval. Remote work from outside of the United States is not permitted.

The Information Systems Analyst (ISA) will support the Department’s technology ecosystem that powers affordable housing production, asset management, compliance, homelessness response, and public-facing services. The ISA will perform systems and business analysis, administer critical applications, develop integrations and reports, and provide responsive customer support to staff while following City standards for security and data management. Representative duties include:

• Application Development & Customization: Gather and document business requirements; translate program needs into functional and technical specifications. Design and develop highly usable, accessible solutions by customizing platforms and leveraging modern programming languages. Contribute to the full software development lifecycle, including design, development, testing, implementation, upgrades, and ongoing improvements. Build custom applications, features, and integrations within the Salesforce platform to meet evolving business needs. 

• System Administration & Operations: Configure, administer, and support departmental applications (e.g., case management, grants/loans, document management, reporting tools). Provide ongoing support and maintenance for the Salesforce CRM and other core systems, including troubleshooting, resolving issues, and ensuring optimal performance. Stay current with platform updates, best practices, and industry trends to proactively identify opportunities for improvement. 

• Data & Integrations: Design and maintain integrations and data pipelines; develop SQL queries, datasets, and dashboards; perform data quality checks and controls. Plan and execute system changes and enhancements, coordinating testing, migration, and release documentation.

• Quality Assurance & Documentation: Execute structured testing and validation processes; ensure compliance with City standards for security and data management. Prepare and maintain technical documentation, SOPs, architecture diagrams, and user guides to support consistency and knowledge transfer.

• End-User Support & Training: Provide responsive user support, including ticket triage, troubleshooting, and service-level communication. Prepare job aids and training materials; conduct training sessions to build staff proficiency in using applications and data tools.

• Security & Compliance: Maintain role-based access controls, audit trails, backup/recovery processes, and incident response procedures to safeguard systems and data.

• Evaluation & Procurement: Evaluate software and hardware options; prepare recommendations considering cost, security, and fit; assist with procurement processes and vendor deliverables.

• Other Duties as Assigned: Perform related work as required.

Key Focus Areas for Housing

• Case management and program systems (loans/grants, compliance, inspections, outreach).
• Data integrations and reporting for Council, funders, and internal dashboards.
• Secure constituent data collection (e-forms, approvals, digital signatures, auditability).
• Vendor coordination for SaaS implementations and support.

Desired Qualifications
Desired qualifications for the ISA position are listed below:

• Experience administering or integrating enterprise/business applications (customer relationship management, grants/loans, permitting, document management, data warehouse/BI).
• Proficiency with Structured Query Language (SQL), APIs, ETL, integration tools, and report/dashboard development.
• Familiarity with security best practices (authentication, role-based access control, encryption, logging).
• Experience writing technical documentation, user guides, and training materials.
• Ability to coordinate small workgroups, vendors, and stakeholders to meet deadlines.
• Knowledge of Agile/iterative project practices helpful.
• Experience in administration, configuration, development, implementation, and support of the Salesforce (SFDC) platform.
• Experience with Salesforce low-code/no-code solutions such as Flows.
• Experience developing Salesforce custom coded solutions using APEX, Lightning Web Components, and JavaScript.
• Experience with data integration tools such as MuleSoft.
• Experience with GIS integration using Esri’s JavaScript and REST APIs.
• Salesforce Certified Administrator and Platform Developer.

This is a hands-on technical role, where the ideal candidate must demonstrate substantial experience in four core areas:

1. Salesforce administration and development;
2. Integrating disparate applications and systems using Application Programming Interfaces (API) or Extract, Transform, Load (ETL);
3. Retrieving, transforming, and presenting data in dashboards and reports; and, 
4. Working directly with customers to understand business requirements, translate into technical specifications, select and implement appropriate solutions, engineer workflows, and provide user training and support, while demonstrating a focus on customer service.

Minimum Qualifications

Education: A Bachelor’s Degree from an accredited college or university in Management Information Systems (MIS), Information Technology (IT), Information Science/Informatics, Computer Science, Software Engineering, Computer Engineering, Information Management, Data Science/Analytics, Business Analytics, Statistics/Applied Mathematics, or a relevant field.

Experience: Four (4) years of progressively responsible professional/journey level experience, of which at least two (2) years of experience include lead technical work in development, implementation and maintenance of computer systems, or application development and/or support.

Acceptable Substitution:

• Additional years of increasingly responsible directly related work experience may be substituted for education on a year-for-year basis.
• Completion of a Master's Degree in a relevant field from an accredited college or university may be substituted for one (1) year of the required two (2) years of experience which include lead technical work in development, implementation and maintenance of computer systems, or application development and/or support.

Other Qualifications

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:

• Job Expertise: Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.
  • Knowledgeable in information systems analysis, applications administration, systems integration, data/reporting, and local, state and federal rules and regulations that guide the work.

• Analytical Thinking: Approaches a problem or situation by using a logical, systematic, sequential approach.
  • Diagnose issues, design solutions, test and iterate using data; use a logical, systematic, and sequential approach.

• Collaboration: Develops networks and builds alliances; engages in cross-functional activities.
  • Work effectively with program staff, IT partners, and vendors.

• Communication Skills: Effectively conveys information and expresses thoughts and facts clearly, orally and inwriting; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts.
  • Clear written and verbal communication for technical and non-technical audiences.

• Flexibility: Makes effective decisions and achieves desired results in the midst of major changes in responsibilities, work processes, timeframes, performance expectations, organizational culture, or work environment.

• Initiative: Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance.
  • Anticipate risks, prioritize, and follow through to completion.

• Project Management: Ensures support for projects and implements agency goals and strategic objectives.

• Supervision: Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness.

• Technology Use/Management: Uses efficient and cost-effective approaches to integrate technology into the workplace and improve program effectiveness.

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. Applicants are expected to write their own essays/responses. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews.

You must answer all questions to be considered, or your application may be deemed incomplete and withheld from further consideration. Please also ensure to attach your resume while submitting your application.

If you have questions about the duties of these positions or the selection or hiring processes, please contact Ginger Quijano at Ginger.Quijano@sanjoseca.gov.

 

Additional Information:

Employment Eligibility:  Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.  

You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses.  

Please note that applications are currently not accepted through CalOpps or any other third party job board application system.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Please allow adequate time to complete the application and submit before the deadline or the system may not save your application.  If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided.  IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. 

AI and the Hiring Process

We recognize that Artificial Intelligence (AI) is becoming part of daily life and can be a valuable tool for learning, research, and professional growth. We encourage candidates to use AI responsibly as a support in preparing application materials, live assessments, and interviews. However, we value authenticity, accuracy and truthfulness. Application responses and interview answers must reflect your own knowledge, skills, and experiences. While AI can supplement preparation, it cannot replace the originality and judgment we look for in our employees. This ensures fairness, transparency, and equity for all applicants in the hiring process. 

Please click the Job PDF button below to view the full job announcement.

Please click the Job PDF button below to view the full job announcement.

SENIOR BUILDING INSPECTOR

Salary: $58.52 - $74.69 Hourly
 

This recruitment is open on a continuous basis until the position is filled.

The City of Sunnyvale is hiring (1) full-time Senior Building Inspector in the Department of Community Development.

Sunnyvale is a dynamic city in the heart of Silicon Valley. Construction activities continue to grow with a wide range of project types, including tech manufacturing, hazardous occupancies, single-family residential, and multistory mixed-use, multifamily, and commercial buildings.

This position shares the responsibility of supervising 9 experienced inspectors with another Senior Building Inspector. The Building Division is a cohesive and supportive unit that helps each other navigate code compliance and enforcement issues.

The City of Sunnyvale provides an excellent benefits package. A complete application consists of a City application and responses to the supplemental questionnaire. For complete information regarding this current opportunity, please visit: Sunnyvale.ca.gov and click on JOBS.

Minimum Qualifications:
Education and Experience:

The minimum qualifications for education and experience can be met in the following way:

An Associate's degree or 60 semester units or 90 quarter units in engineering technology, architecture, construction management or related field; AND
Four years of professional, full-time experience as a building inspector with a public agency,

OR

Graduation from high school or tested equivalent; AND
Four years of professional, full-time experience as a building inspector with a public agency and two years as a licensed general contractor.

Licenses/Certificates:
Possession at time of hire and continued maintenance of a valid Class C California driver's license and a safe driving record.
Possession and continued maintenance of ICC Certifications:  Building Inspector (B1 and B2), Electrical Inspector (E1 and E2), Plumbing Inspector (P1 and P2), and Mechanical Inspector (M1 and M2).

CODE ENFORCEMENT OFFICER (LIMITED-TERM)
Community Development Department - Building Division
Code Enforcement Officer - $7,921.00 - $11,145.67 Monthly (Steps A-H) 
Plus Excellent Benefits!
 Additional steps (Step F, Step G, and Step H) included in the salary range listed above are available to employees in this job classification after completion of five years of service (Step F), ten years of service (Step G), and 15 years of service (Step H), and one year at the prior step, and good performance evaluation. Initial salary placement is typically at the entry point of the range unless the candidate has prior Code Enforcement Officer experience which may warrant initial placement at a higher step.

Due to the nature of this position, a varied work schedule that includes evening and/or weekend hours is required. This is a full-time, on-site position, designed for direct collaboration with the team and active participation in daily operations.

The City of Gilroy is an equal opportunity employer and supports workforce diversity, equity, and inclusion. Join our team!


ABOUT THE POSITION
The City of Gilroy is recruiting to fill the limited-term position of Code Enforcement in the Community Development Department, Building Division. 

In this exciting opportunity, the Code Enforcement Officer will work under the supervision of the Supervising Code Enforcement Officer and will serve as a frontline ambassador for city standards, working directly with residents, businesses, and property owners to ensure compliance with local codes and ordinances. If you believe in building better neighborhoods through fairness, respect, and community engagement and have a passion for public service, enjoy being out in the field and solving problems, and want to be part of a team that enhances the health, safety, and welfare of our community then this is an excellent opportunity for you. Come join our team and make meaningful impacts daily! 
 

This role is offered on a limited-term basis and is currently budgeted through June 30, 2027.  It is possible that the position will be extended beyond this date, but that will not be known until the Spring of 2027.  This position offers a meaningful opportunity to help uphold community standards and ensure compliant neighborhoods. The Code Enforcement Officer will respond to citizen concerns and proactively identify violations such as property maintenance issues, and zoning infractions. You will educate the public on code requirements through clear and respectful communication and work collaboratively with other city departments and external agencies to resolve issues. The Code Enforcement Officer is distinguished from the Supervisor by performing work of moderate difficulty and more routine tasks and duties assigned to this position within this classification series. These tasks involve inspections and enforcement of applicable ordinances pertaining to residential and commercial properties, housing, building construction, and other related regulations. Additionally, the Code Enforcement Officer will issue notices, citations, and follow up on compliance efforts in a fair and consistent manner. It is also imperative that the Code Enforcement Officer maintain accurate case files and documentation for possible legal proceedings.

ABOUT THE DEPARTMENT
Our team thrives on teamwork and stands united to uphold city codes. We specialize in investigating complaints, meticulously documenting violations and conducting thorough research for a precise understanding. Our enforcement activities are diverse, addressing complex issue involving multiple departments. Education is integral and we provide training, correct deficiencies, and offer guidance, developing a highly skilled team. Our goal in providing this valuable service is based on shared community expectations. We strive to promote voluntary compliance, with a focus on education to increase public awareness of the city's regulatory expectations. Working together with property owners and business operator, positive and lasting results are achieved to benefit the Gilroy community. 

FIRST YEAR PROJECTS/ASSIGNMENTS:

• Learn and understand the City of Gilroy code enforcement processes and help solve problems to foster community pride. 
• Engage in real-world code enforcement assignments by working on active cases and assisting in clearing the backlog to ensure safe and well-maintained neighborhoods.
• Participate in specialized training and obtain certifications to enhance your expertise and knowledge of code enforcement. 

About the Department

THE COMMUNITY
As the Capital of Silicon Valley, San José is a global center for innovation, creativity, and technology. Home to more than one million residents, it is the 12th largest city in the United States and the third largest in California, serving as the cultural and economic heart of the Bay Area’s world-renowned
tech corridor.

San José offers a unique balance of urban vitality and community warmth. With a dynamic economy, a Mediterranean climate, a thriving arts and food scene, and a commitment to sustainability, the City provides an exceptional quality of life. Residents enjoy more than 200 parks, over 60 miles of trails,
and proximity to both the Pacific coast and the mountains—making San José an extraordinary place to live, work, and innovate. 

Guided by the Envision San José 2040 General Plan, the City is committed to smart growth, environmental stewardship, and equitable development. San José has earned national recognition for its leadership in climate action, digital equity, and data-driven governance, and it continues to push the boundaries of what a modern, connected city can be.

The City of San José government operates under a Council–Manager form of governance, with almost 7,000 employees and a $5.6 billion annual budget supporting a diverse and engaged community. As one of the most forward-thinking municipal organizations in the nation, San José is embracing technology as a cornerstone of service delivery—transforming the way residents move through the City, connect to resources, and experience government.

Within this environment, the Department of Transportation (DOT) plays a central role in advancing the City’s vision of a safe, sustainable, and technology-enabled mobility system. DOT is reimagining urban transportation through smart infrastructure, connected data systems, and real-time analytics that enhance traffic management, pedestrian and bicycle safety, and multimodal access.

For an innovative technology leader, San José represents an unparalleled opportunity to shape the digital backbone of a next-generation transportation network—one that reflects the spirit of Silicon Valley and the City’s deep commitment to public service, inclusivity, and innovation.

THE CITY GOVERNMENT
The City of San José is a full-service Charter City and operates under a Council-Manager form of government. The City Council consists of 10 council members elected by district and a mayor elected at large. The City Manager, who reports to the Council, and her executive team provide strategic leadership that supports the policy-making role of the Mayor and the City Council and motivates and challenges the organization to deliver high quality services that meet the community’s needs. The City actively engages with members of the community through Council-appointed boards and commissions.

In addition to providing a full range of municipal services including police and fire, San José operates an airport, municipal water system, a regional wastewater treatment facility, some 200 neighborhood and regional parks, and a library system with 24 branches. The City also oversees convention, cultural, and hospitality facilities that include the San José McEnery Convention Center, Center for the Performing Arts, California Theater, Mexican Heritage Plaza, Dolce Hayes Mansion and Conference Center, and the SAP Center San José – home of the National Hockey League’s San José Sharks.

City operations are supported by 6,999 positions and a total budget of close to $5.6 billion for the 2025-2026 fiscal year. San José is dedicated to maintaining the highest fiscal integrity and earning high credit ratings to ensure the consistent delivery of quality services to the community. Extensive information regarding San Jose´ can be found on the City’s website at www.sanjoseca.gov.

THE DEPARTMENT
With an annual Operating and Capital Budget of $464 million and 541 employees, DOT’s mission is to equitably serve our diverse community and enhance quality of life by planning and operating safe transportation systems, promoting sustainable transportation choices, and maintaining
resilient infrastructure.

In alignment with its mission and ambitious goals in the Envision San Jose 2040 General Plan, the Department of Transportation (DOT) is focused on transforming the City’s transportation system to support a modern and vibrant urban environment through initiatives and projects such as the
following:

San Jose Regional Rail Projects: A transformative $10 billion regional investment in major transit including High Speed Rail, BART, Caltrain electrification, and the expanded Diridon Transportation Center.

Vision Zero San Jose: A cutting-edge traffic safety initiative to eliminate deaths and severe injuries on our roadways through rigorous crash data analytics, detailed street safety audits, engineering solutions, education and enforcement.

Pavement Maintenance and Complete Streets: The inclusion of progressive “Complete Street Standards and Guidelines” in DOT’s $128 million annual pavement maintenance program to create a street system that is safe, connected, and convenient for all types of users, ages and abilities including pedestrians, bicyclists, transit riders, and motorists.

Smart City Initiatives: DOT is at the forefront of San Jose’s efforts and projects to enhance service delivery through technology and innovation initiatives such as Smart LED streetlighting, automated vehicle implementation, and advanced traffic signal management.

Position Duties

Under the direction of the Assistant Director of Transportation, the Information Technology (IT) Manager will plan, lead, manage, and execute the technology and innovation efforts of DOT.

This position is open until filled with a first review date scheduled for November 21, 2025.

The DOT Information Technology (IT) Manager will refine and manage the DOT information technology roadmap, which fuses departmental priorities and opportunities with technology and resource needs. The business plan includes coordination with the IT Department to assess centralized capabilities and opportunities for partnership and advancement of key strategies and systems. Some of the top priorities include:

Implementing innovative field technology improvements and integrated data systems – With the transportation and utility infrastructure spread across 178 square miles of the City, most of the Department’s work, particularly maintenance of the infrastructure, occurs in the field. With
the growth of advanced technologies like the Internet of Things (IoT) and Artificial Intelligence (AI) the City has an opportunity to strategically deploy innovations that could save time and resources, as well as improve response times. The IT Manager will work with the IT Department, the City Manager’s Office, and other City Departments to lead the assessment of existing processes and systems to identify, develop, and implement automated workflows to improve efficiency and productivity.

Automating, updating, and supporting multiple IT Systems – DOT has a number of important IT needs and coordination efforts that are identified and prioritized in the DOT IT Business Plan. These projects include the maintenance and development of feature request applications in our Salesforce Work Order platform, updates to the Geographic Information System (GIS), and upgrades of various administrative and engineering databases.

Coordinating Civic Innovation – The DOT IT Manager will also play a lead role in planning and implementing DOT’s Civic Innovation Projects. The transportation industry is dramatically changing around us with the emergence of Automated Vehicles, highly advanced traffic signal management systems, and complex data reporting and analytics capabilities. In alignment with the San Jose’s technology vision and in coordination with the Mayor’s and City Manager’s Office, the DOT IT Manager will build upon current momentum to make San Jose one of the most innovative cities. The IT Manager supervises and/or coordinates staff in the Information Systems Analyst, Senior Geographic Systems Specialist, Systems Applications Programmer, Network Engineer, Innovation Program Manager, and Network Technician classifications.

Key General Responsibilities:

• Develops, coordinates, guides, and maintains IT system strategic and tactical plans in support of the department’s overall direction and within the framework of Citywide IT protocols and standards.
• Plans, implements, and manages the department’s information technology operations ensuring efficient utilization of resources.
• Collaborates and coordinates with IT and other departmental stakeholders to assess centralized capabilities, opportunities for partnership, and advancement of key strategies in a way that maximizes the interoperability of systems between DOT and other departments.
• Utilizes in-depth technical knowledge and business requirements to design and implement technology solutions.
• Analyzes complex business needs and recommends technical solutions.
• Ensures technology projects and systems are adequately resourced with the appropriate levels of technology staff and line staff.
• Serves as a liaison with other departmental divisions and operations to identify and address technology needs.
• Negotiates and administers contracts and agreements with vendors and agencies.
• Supervises staff by hiring, selecting, training, evaluating, and making work assignments. May also coordinate and supervise the work of teams comprised of individuals in a variety of organizations.
• Leads and manages a staff of 12, and assists with budget management, personnel, and training matters.

Minimum Qualifications

Education
A Bachelor’s degree from an accredited college or university with coursework in computer science, information systems, business administration, or closely related field

Experience
Five (5) years of experience managing, maintaining, and implementing technology programs, computer system infrastructure and design, network operations, security design, application development and configurations, and system/server administration, including three (3) years of supervisory experience over a technical team.

Certifications/Licenses
One or more credentials in Salesforce is desired, preferably certification as a Salesforce Administrator and/or Developer.

Possession of a valid license authorizing operation of a motor vehicle in California. The selected candidate will be enrolled in the Employer Pull Notice (EPN) program; an authorization for release of driver record information form must be signed as a condition of employment.

Other Qualifications

THE IDEAL CANDIDATE
The ideal candidate is a results-driven professional with previous experience as an IS/IT Manager. The successful candidate will be a highly effective communicator who is able to build solid working relationships with management, peers, and staff. Candidates should possess superior long-term planning and project implementation experience and a commitment to high quality, effective customer service. Experience in the rollout and maintenance of major new initiatives is expected, as well as the ability to translate complicated IT issues into understandable terms. The ideal candidate will have an appreciation for the complexities of DOT operations and will strategically assess the competing priorities of the Department’s IT projects, determine what is reasonable to implement, and clearly articulate the merits of keeping abreast of new technology improvements and efficiencies to Department leaders.
 

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history:

• Job Expertise – Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies, and federal and state rules and regulations. Demonstrates knowledge and experience in computer operations, networking, telecommunications, information technology management/administration, applications and system development.

• Vision/Strategic Thinking – Supports, promotes, and ensures alignment with the organization’s vision and values; understands how an organization must change considering internal and external trends and influences; and builds a shared vision with others and influences others to translate vision to action.

• Change Management – Demonstrates support for innovation and for organizational changes needed to improve the organization’s effectiveness; facilitates the implementation and acceptance of change within the workplace.

• Leadership – Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction.

• Project Management – Ensures support for projects and implements agency goals and strategic objectives.

• Analytical Thinking – Approaching a problem or situation by using a logical, systematic, and sequential approach.

• Supervision – Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness.

• Communication – Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.

• Constructive Energies - A demonstration of energy and drive that comes from within, and a willingness to approach all aspects of work with a generally positive attitude; possessing the inclination to take appropriate action rather than waiting to be told what to do; examples of Constructive Energies include but are not limited to: enthusiasm, honesty, integrity, empathy, dedication, reliable, proactive, respectful, confidence, ethical, and a willingness to help others.

COMPENSATION AND BENEFITS
The approved salary range for this position goes up to $183,248. Employees in the Department Information Technology (IT) Manager classification will also receive an approximate five percent (5%) ongoing non-pensionable pay.

The actual salary will depend on the qualifications and experience of the individual selected. The City provides an array of benefits.

• Retirement – Competitive retirement system with full reciprocity with CalPERS.

• Health Insurance – The City contributes 100% towards the premium for the lowest cost plan. There are several plan options.

• Dental Insurance – The City contributes 100% of the premium of the
  lowest priced plan for dental coverage.

• Personal Time – Vacation is accrued initially at the rate of three weeks per year with amounts increasing up to five weeks after 15 years of service. Executive Leave of 48 hours is granted annually with the ability to earn up to 40 extra hours annually based on performance. Sick Leave is accrued at the rate of 8 hours per month.

• Holidays – The City observes 15 paid holidays annually.

• Deferred Compensation – The City offers an optional 457 Plan.

• Flexible Spending Accounts – The City participates in Dependent Care Assistance and Medical Reimbursement Programs.

• Insurance – The City provides a term life policy equal to two times annual salary. Long-term disability and AD&D plans are optional.

• Employee Assistance Program – The City provides a comprehensive range of services through the EAP.

For more information on employee benefits, visit the City’s benefits website at https://www.sanjoseca.gov/your-government/departments-offices/ human-resources/benefits
 

APPLICATION PROCESS
This position is open until filled with a first review date scheduled for November 21, 2025.

Please apply online at https://www.governmentjobs.com/careers/cpshrrs/jobs/5126114/information-technology-manager. Include a resume that reflects the size of staff, budgets, and types of systems you have managed; cover letter with an indication of your preferred salary; and a list of six work related references (who will not be contacted without prior notice).

For further information, please contact:
Kristin Morris
Principal Consultant
CPS HR Consulting
Kmorris@cpshr.us
916-471-3405

Please click on the Job PDF to view the announcement.

Please click on the Job PDF to view the announcement.

THE CITY OF SAN JOSE

Known as the “Capital of Silicon Valley,” the City of San José plays a vital economic and cultural role anchoring the world’s leading region of innovation. Encompassing approximately 181 square miles at the southern tip of the San Francisco Bay, San José is Northern California’s largest city and the 13th largest city in the nation. With nearly one million residents, San José is one of the most diverse large cities in the United States. San José’s transformation into a global innovation center has resulted in one of the largest concentrations of technology companies and expertise in the world, including major tech headquarters like Cisco, Adobe, Zoom, Samsung, and eBay, as well as start-ups and advanced manufacturing. The City of San José has twice been named “The Most Innovative Large City in America” by the Center for Digital Government.

San José’s quality of life is unsurpassed. Surrounded by the Diablo and Santa Cruz Mountain ranges and enjoying an average of 300 days of sunshine a year, residents have easy access to the beaches along the California coast including Santa Cruz, Monterey, and Carmel-by-the-Sea; Yosemite and Lake Tahoe in the Sierra Nevada; local and Napa Valley wine country, and the rich cultural and recreational life of the entire Bay region. San José has received accolades for its vibrant neighborhoods, healthy lifestyle, and diverse attractions from national media including Business Week and Money magazines. For more information about the unparalleled quality of life in San José, please visit https://www.sjeconomy.com/why-san-jose. 

In 2011, the City adopted Envision San José 2040, a long-term growth plan that sets forth a vision and a comprehensive road map to guide the City’s anticipated growth through the year 2040. The Plan proactively directs significant anticipated growth in new homes and workplaces into transit-accessible, infill growth areas and supports evolution toward a more urban landscape and lifestyle. The San José area is powered by one of the most highly educated and productive populations in the United States. More than 40% of the workforce has a bachelor’s degree or higher, compared with 25% nationally. Forty percent of San José residents are foreign born, and 50% speak a language other than English at home. San José is proud of its rich cultural diversity and global connections, and the essential role the City plays in connecting residents and businesses to the nation and the world.

GOVERNANCE

The City of San José is a full-service Charter City and operates under a Council-Manager form of government. The City Council consists of ten (10) council members elected by district and a mayor elected at large. The City Manager, who reports to the Council, and her executive team provide strategic leadership that supports the policy-making role of the Mayor and the City Council and motivates and challenges the organization to deliver high quality services that meet the community’s needs. Department heads are appointed by the City Manager with confirmation by the City Council. The City actively engages with members of the community through Council-appointed boards and commissions.

In addition to providing a full range of municipal services including police and fire, San José operates an airport, a municipal water system, a regional wastewater treatment facility, some 200 neighborhood and regional parks, and a library system with 24 branches. The City also oversees convention, cultural, and hospitality facilities that include the San José McEnery Convention Center, Center for the Performing Arts, California Theater, Mexican Heritage Plaza, and the SAP Center San José – home of the National Hockey League San José Sharks.

City operations are supported by 7,040 full-time equivalent positions and a total budget of $6.1 billion for the 2023-2024 fiscal year. San José is dedicated to maintaining the highest fiscal integrity and earning high credit ratings to ensure the consistent delivery of quality services to the community. Extensive information regarding San José can be found on the City’s website at www.sanjoseca.gov.

THE DEPARTMENT

The San José Police Department is dedicated to providing public safety through community partnerships and 21st Century Policing practices, ensuring equity for all. The Department is committed to treating all of San Jose’s diverse community members with dignity, fairness, and respect while protecting their rights and providing equal protection under the law. The San Jose Police Department has authorized 1,172 sworn officers and 569 civilian staff in four Bureaus comprised of 11 divisions with more than 61 specialized Units and assignments. The Department is responsible for policing a city of 181 square miles and over one million residents.

THE POSITION

The City of San José Police Department (SJPD) is seeking an experienced executive to serve as Deputy Director and lead the Bureau of Technical Services. Under the direction of the Assistant Chief of Police, the Deputy Director is responsible for developing and overseeing the Department’s strategic technology plan while managing Police Department support divisions, including the Systems Development Division (IT Division), Crime Analysis Unit, Body-Worn Camera Unit, BTS Technology Portfolio Manager, Interoperability Manager, and serving as the City-designated Working Committee board member for the Silicon Valley Regional Interoperability Association.

This position plays a pivotal role in ensuring that SJPD remains at the forefront of law enforcement technology, enhancing officer effectiveness, improving emergency response capabilities, and maintaining public trust. By integrating advanced technology solutions and data-driven decision-making, the Deputy Director directly contributes to the Department’s mission of protecting and serving the San José community with excellence and integrity.

As a key executive within the Police Department, the Deputy Director collaborates closely with the Chief, Assistant Chief, and Deputy Chiefs to lead a dynamic, progressive law enforcement agency. The Deputy Director must bring a balanced combination of law enforcement expertise, technical proficiency, and data analytical skills to drive operational effectiveness, officer safety, and community engagement through innovative technology solutions. This position oversees a staff of 48 with six direct reports and plays a crucial role in ensuring the Department’s IT infrastructure is resilient, secure, and aligned with the mission-critical needs of first responders.

Duties include, but may not be limited to the following:

•    Mentor and lead multiple teams by setting clear division goals, establishing performance standards, and conducting regular staff evaluations. Provide coaching and professional development opportunities to ensure team members align with the Police Department’s strategic IT objectives and operational priorities.

•    Develop, oversee, and enforce Police Department IT governance structures, policies, and security protocols to ensure that technology investments and initiatives support law enforcement operations, mitigate risks, and comply with DOJ Criminal Justice Information Systems (CJIS) Security Policies, as well as other relevant law enforcement regulations and standards.

•    Drive innovation and continuous improvement within the Police Department’s IT infrastructure by leveraging emerging technologies, industry best practices, and data-driven solutions. Identify opportunities to enhance system performance, cybersecurity, scalability, and reliability while optimizing cost efficiency to support critical policing functions, officer safety, and real-time intelligence operations.

•    Proactively monitor and assess the Police Department’s technology solutions, ensuring system roadmaps align with operational needs, investigative requirements, and future policing advancements. Develop strategies to modernize infrastructure, enhance digital forensics capabilities, and improve emergency response efficiency.

•    Collaborate with executive leadership across the Police Department to drive strategic technology initiatives that enhance investigative capabilities, crime analysis, real-time intelligence gathering, and public safety outcomes.

•    Oversee resource allocation and budget management, ensuring timely and measurable technology advancements within financial constraints. Provide strategic recommendations on IT investments and actively participate in long-term technology planning and public safety modernization efforts.

•    Establish and maintain strong partnerships with external vendors, technology providers, and law enforcement agencies to ensure seamless integration of mission-critical solutions. Negotiate contracts, manage vendor performance, and enforce compliance with CJIS security standards to safeguard law enforcement data and digital assets.

•    Collaborate with patrol, investigations, and command staff to integrate technology that enhances officer situational awareness and investigative efficiency. Build strong relationships with regional law enforcement agencies, technology partners, and public safety stakeholders to advance interoperability and intelligence-sharing.

•    Promote employee wellness, staff engagement, and professional development to maintain a highly skilled and mission-focused team. 

•    Directs and oversees the Systems Development Division (SDD), which consists of three specialized teams: the Applications Team, responsible for software solutions and law enforcement applications; the Infrastructure Team, managing networks, servers, and cybersecurity; and the Sworn Team, comprising one sergeant and four officers, ensuring seamless integration of technology with policing operations. This division plays a critical role in advancing the San José Police Department’s technology infrastructure and IT operations, consisting of 23 professionals. SDD drives strategic IT initiatives that enhance investigative capabilities, real-time intelligence, and public safety outcomes. SDD ensures compliance, cybersecurity, and operational resilience by implementing robust governance structures, enforcing CJIS security policies, and leveraging emerging technologies. SDD is managed by a Division Manager who provides leadership and strategic direction to ensure the success of the department’s technology initiatives.

•    Direct and oversee the Crime Analysis Unit (CAU), which is responsible for crime data collection, analysis, and reporting to support strategic, tactical, and administrative law enforcement functions. Ensure compliance with National Incident-Based Reporting System (NIBRS) standards for accurate and timely crime reporting to local, state, and federal agencies. Lead the development and enhancement of Power BI dashboards and other analytical tools to provide real-time operational insights to command staff, patrol, and investigative units.

•    Direct and oversee the Body-Worn Camera (BWC) Unit and Photo Lab, ensuring compliance with state and federal regulations, including data retention, security, and public disclosure policies. Ensure the secure storage, retrieval, and management of digital evidence to support investigations, prosecutions, and public transparency. Support public trust and department accountability by implementing best practices for digital evidence management, audit processes, and system integrity.

•    Supervise the Bureau of Technical Services Technology Project Manager, who centralizes and manages all departmentwide projects. This includes overseeing project portfolio management to support executive decision-making on portfolios, projects, programs, and operations. 

•    Supervise the Interoperability Manager, who is responsible for public safety communications and data-sharing across law enforcement agencies. Represent the Police Department in regional and statewide public safety technology initiatives to enhance interagency cooperation and emergency response coordination.

THE IDEAL CANDIDATE

The ideal candidate will be an inspirational and engaged leader capable of advocating and ensuring the success of the Bureau of Technical Services. Excellent communication and interpersonal skills are necessary to build positive relationships and engage with several entities, such as the Silicon Valley Regional Interoperability Authority and the Urban Areas Security Initiative, as well as staff and City leadership. The successful candidate will work collaboratively with the other Deputy Chiefs to ensure the mission of the Department and vision of the Chief is accomplished.

The Deputy Director must be an exceptional and seasoned technology professional who can lead a dynamic and forward-thinking organization. A candidate with a comprehensive background in data analytics is sought. A leader in the IT field with strong management and communication skills is desired.

Key Attributes and Characteristics

•    A broad balance of technical experience, strong data analytical and modeling skills, and knowledge in law enforcement practices.
•    A deep understanding of various data structures and technology, and the commitment to provide excellent customer service. 
•    Recognizes the importance of new technology for the City and the Police Department and the ability to gain buy-in from all stakeholders.
•    An aptitude and appetite for utilizing and leveraging technology to enhance customer service and improve operations. 
•    Demonstrated experience in implementing data analytic tools to help reduce high-frequency and geographically focused crimes.
•    Experience researching, data mining implementing industry best practices, and demonstrated experience in deploying technology to leverage the talents of staff.
•    Demonstrated success in records management, budget management, and public presentations.
•    A conscientious, professional, and positive individual able to gain credibility and trust within an organization through mutual respect, effective communication, and listening skills.
•    A proven track record and commitment to ensuring success given the challenges of budgetary and staffing deficits is preferred. A solid understanding of the municipal purchasing process is required. 
•    An engaged and inclusive, responsive to the needs of staff and the department and the sense of urgency required in a public safety environment. 
 

QUALIFYING EDUCATION & EXPERIENCE

Education 

•    A bachelor’s degree in criminal justice, public administration, business administration, information technology, data analytics, or a related field from an accredited college or university.

Experience

•    A minimum of six (6) years of progressively responsible leadership experience in law enforcement technology, crime analysis, digital evidence management, IT governance, or public safety operations within a public or private agency.

•    Experience in a law enforcement, nonprofit, public sector, or corporate environment working with a governing board and in a union, environment is highly desirable.

Licenses/Certificates

Required

•    Possession of a valid license authorizing the operation of a motor vehicle.

Desired

Project Management Certificate:

•    Project Management Professional (PMP)® – PMI (Project Management Institute)

•    Certified ScrumMaster (CSM) – Scrum Alliance
•    Advanced Certified ScrumMaster (A-CSM) – Scrum Alliance
•    Agile Certified Practitioner (PMI-ACP)® – PMI
 

SPECIAL REQUIREMENT

Background: Submit to a personal background investigation as required by the Police Department

Employment Eligibility: Federal law requires all employees to provide verification of their
eligibility to work in this country. Please be informed that the City of San José will not sponsor, represent, or sign any documents related to visa applications/transfers for H1-B or any other type of visa that requires an employee application.

IMPORTANT INFORMATION

Upon commencement of employment and subsequently each spring, the incumbent of this position must file the Family Gift Reporting Form together with the Statement of Economic Interest-Form 700. Please view the following link for details related to the State-Required reporting: Form 700 (ca.gov) and the following link for the City of San José Family Gift Reporting Form: showpublisheddocument (sanJoséca.gov).

COMPENSATION AND BENEFITS

The salary range for the Deputy Director is $161,513.30 - $260,737.36

Placement within this range will be dependent upon the qualifications and experience of the individual selected. This salary includes an approximate five percent (5%) ongoing non-pensionable compensation. The salary is supplemented by an attractive benefits package that includes, but is not limited to: 

•    Retirement – Competitive defined benefit retirement plan with full reciprocity with CalPERS.
•    Health Insurance – The City contributes 90% towards the premium for the lowest-priced non-deductible plan. Several plan options are available. 
•    Dental Insurance – The City contributes 100% of the premium of the lowest-priced plan for dental coverage. 
•    Personal Time – Vacation is accrued initially at the rate of three weeks per year with amounts increasing up to five weeks after 15 years of service. Vacation accrual may be adjusted for successful candidates with prior public service to reflect a vacation accrual rate commensurate with total years of public service. Executive Leave of 40 hours is granted annually and depending upon success in the Management Performance Program, could increase to up to 80 hours. Sick Leave is accrued at the rate of approximately 8 hours per month. 
•    Holidays – The City observes 15 paid days annually. 
•    Deferred Compensation – The City offers an optional 457(b) plan. 
•    Flexible Spending Accounts – The City participates in Dependent Care Assistance and Medical Reimbursement Programs. 
•    Insurance – The City provides a term life insurance policy equal to two times annual salary. Long-term disability and AD&D plans are optional. 
•    Employee Assistance Program (EAP) – The City provides a comprehensive range of services through its EAP.

Executive Management Benefits https://www.sanjoseca.gov/home/showpublisheddocument?id=21323 

Health Benefits https://www.sanjoseca.gov/your-government/departments-offices/human-resources/benefits
 

HOW TO APPLY

The final filing date is Friday, October 17, 2025

To be considered, please submit a resume, cover letter, and five work related references (who will not be contacted in the early stages of the recruitment). Resumes should reflect years and months of positions held, as well as size of staff and budgets you have managed.

Please submit your materials to: https://koffassociates.com/san-jose-dep-dir-technical-svcs/

For additional information, please contact:
Frank Rojas
(510) 495-0448
Frank_Rojas@ajg.com
Website: https://koffassociates.com/

The City of San José is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of San José is committed to offering reasonable accommodations to job applicants with disabilities.

The Department: 

Silicon Valley Power (SVP) currently provides over 40 percent of Santa Clara’s electricity from carbon-free renewable resources. In addition to using green energy from large-scale wind, solar, geothermal and hydroelectric projects outside of the area, SVP employs innovative ways to locally produce electricity by capturing and burning methane gas from a closed city landfill and using power from solar generating systems on city-owned garages and vacant, unusable land. It is the mission of SVP to be a progressive, service-oriented utility, offering reliable, competitively priced services for the benefit of Santa Clara and its customers. Being competitive in the marketplace with a continuous focus on customer service, SVP can provide economic value to the City of Santa Clara and its customers while maintaining low residential rates and offering competitive rates for all customers.

The Position: 

Silicon Valley Power (SVP) is seeking dynamic, engaging and qualified engineers for several vacant Electric Utility Engineer positions in various divisions. 

For SVP Operations Division, this position will be assigned engineering work associated with communication and electrical power engineering. This individual will assist with the programming of industrial multiplexer networks. The individual should have a strong interest in industrial high-speed data networking.

For SVP Engineering and CIP projects Division, this position will be assigned engineering work associated with electrical power engineering, substation design and Transmission and distribution systems. The individual may manage or will assist in managing Capital improvement Projects (CIP) to support growth of the electric utility. The candidates should have strong background and interest in electric systems. 

For System Planning and Asset Management Division, this position will be assigned to perform and maintain distribution system model, participate in integrated SVP system planning and other SVP groups to deliver distribution system results and reports, identify and implement projects that are necessary to support load growth and improve reliability of the distribution system. This position will work closely with customer/developers on their projects, will coordinate with various City departments and support SVP’s field and operation staff as necessary. 

Additional Information: 

Applications must be filled out completely (e.g. do not write “see resume, NA, or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Cover Letter and 2) Resume. Incomplete applications will not be considered.

Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov. This position is open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position.   If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED ABOVE.  IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT.MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS.  ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. APPLICANTS WILL BE CONSIDERED FOR POSITIONS ADHERING TO ALL APPLICABLE CITY POLICIES, INCLUDING BUT NOT LIMITED TO CMD 033- EMPLOYMENT OF RELATIVES.

The annual salary range for this position is $185,797.44 - $236,936.04.  This position may be filled at or near the minimum of the salary range. 

Minimum Qualifications:

EDUCATION AND EXPERIENCE

Minimum Education and Experience Requirements: 

• Graduation from an accredited college or university with: 
  a) Bachelor's Degree in Electrical Engineering and two (2) years experience doing electric utility engineering work,

or

b) Bachelor's Degree in Engineering and three (3) years experience doing electric utility engineering work and experience using AutoCAD and Microsoft office (i.e. Microsoft Word, Excel, PowerPoint and Mathlab)
 

Acceptable Substitution: 

• A Master's Degree in Electrical Engineering from an accredited college or university may be substituted for one (1) year of experience

• An Engineer-in-Training Certification with ten (10) years of experience in electric utility engineering work can be substituted for the degree in engineering and the required experience indicated above

License/Certifications: 

Possession of an appropriate, valid Class C California driver's license is required at time of appointment and for the duration of employment.

Desirable Qualifications: 

• Registration as an Electrical, Mechanical or Civil Engineer in the State of California
• Experience using ESRI based Geographic Information System (GIS)
• Experience using system modeling and load flow software; Aspen one-liner software, GE PSLF, and DEW ISM

Special Conditions: 

May work unusual hours in emergency situations, or while acting as supervisor, or at other than the regular job site.

Other Requirements:  

Must be able to perform all of the essential functions of the job assignment.

Follow this link to view the entire Class Specification, which includes more information on Typical Duties and Knowledge, Skills, and Abilities.

Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview may be required prior to appointment.

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. 

PERMANENT CITY EMPLOYEES PREFERENCE POINTS: Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to their final score.

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov.