Search Jobs

Date Posted:           February 7, 2020

Classification:          SENIOR NETWORK ANALYST
                                  Open and Promotional recruitment

Work Schedule:       8 hours per day;
                                   5 days per week (Monday – Friday);
                                 12 months per year

Salary Range:          Step A            Step B            Step C            Step D            Step E
(monthly)               starting            6 mos          18 mos           30 mos          42 mos
                                 $8,363            $8,782           $9,220            $9,680         $10,165

Benefits:  Total Compensation Package:  Placement on salary schedule.  If a medical plan is selected, the employee will receive a contribution of $1,075.00/month toward the selected medical plan (through CalPERS), Delta Dental, and Life Insurance.  The employee pays the balance of their health premiums from their gross earnings on a pre-tax basis.  If a medical plan is not selected, employees will receive a contribution of $300.00/month toward single coverage for Delta Dental, and Life Insurance.  A vision plan (VSP) is also available.  Employees pay the worker contribution to the Public Employees Retirement System (PERS).

Current Vacancy:     Business Services Division; Information Technology Services Department;
                                   101 Twin Dolphin Drive; Redwood City, CA  94065-1064

Application Deadline:          Friday, February 28, 2020     (application and supplemental application must be received online, or in the Personnel Office by 5:00PM)

Job Summary:  Under the direction of the Manager, Network Services, perform a variety of specialized activities involved in the installation, configuration, operation, maintenance and repair of County Office and school district Local Area Network (LAN) and Wide Area Network (WAN) systems, servers and related equipment, hardware, software and applications; administer, evaluate, modify and assure proper security and operation of County Office network systems.

Essential Job Functions:              

• Perform a variety of specialized activities involved in the installation, configuration, operation, maintenance and repair of County Office and school district LAN and WAN systems, servers and related equipment, hardware, software and applications; administer remote and internal networks to facilitate access to system resources
• Inspect, troubleshoot and diagnose network system, server, hardware and application malfunctions to assure smooth running of network systems; resolve connectivity and other network problems and malfunctions; administer, configure, monitor and maintain network system servers and security; update servers with security patches and anti-virus software as needed
• Monitor and analyze network performance to assure smooth and efficient operation and identify problems, concerns and security issues; assure proper network usage, operations, resources allocation, bandwidth and connectivity; monitor, analyze and modify systems to meet County Office, remote and dial-up user needs
• Provide technical assistance and user support to County Office personnel, school districts, outside agencies and others concerning networks; respond to inquiries and provide detailed and technical information concerning network design, equipment, hardware, software, security, connectivity, configuration, malfunctions, applications, practices, techniques and procedures
• Assist in the planning, design, set-up, development and modification of computer and network systems; assist in the development and implementation of related projects; assist in preparing and development network plans including diagrams, drawings, spreadsheets and other documents; contact vendors to request pricing information for network hardware and software as directed
• Install and configure network hardware, cabling, servers, hubs, routers, printers, switches, modems, interface cards, data jacks and related equipment; replace cabling, equipment and devices as necessary; assure proper installation of server and work station software and test applications to assure proper operation
• Perform a variety of network administration activities including establishing and maintaining user accounts, passwords, e-mail accounts, internet connectivity, firewalls and designated programs and systems; analyze and respond to requests for network system and server installations, upgrades and modifications; determine appropriate hardware and software to meet requests
• Install server and work station software; test applications to assure proper operation; configure hardware and software to assure network access and smooth system operations; troubleshoot and resolve operating system malfunctions; obtain and install software updates and upgrades as needed
• Provide for the effective and efficient storage, retrieval, customization and archiving of data on servers; troubleshoot and resolve network and server-related database problems and malfunctions; assure data integrity; prepare, maintain and replace back-up data files; monitor available system disk space; move, compress and delete files to provide for program running as needed
• Prepare user stations and computer equipment for staff use; install and configure software and hardware and observe elements of the computer for evidence of incorrect performance; connect work stations to network server and assure proper operation; troubleshoot, diagnose and repair computer workstations and related hardware and software as needed
• Communicate with personnel, administrators and various outside agencies to exchange information and resolve issues or concerns; contact and collaborate with vendors in resolving network problems, issues and malfunctions
• Operate a variety of computers, servers, peripherals, testers, meters, tone generators, specialized software and hand tools; drive a vehicle to conduct work
• Maintain various records related to network documentation, routers, switches, firewall configurations, IP’s and assigned activities
• Research and evaluate new technologies for possible implementation; confer with users concerning system needs; provide recommendations concerning the purchasing and implementation of new technologies including network hardware and software

Qualifications:  Any combination of education and experience providing the job knowledge, skills, and ability for successful job performance will be considered for positions in this classification.  Typical qualifications would be equivalent to:

EDUCATION:   Bachelor’s degree in Computer Science or related field

EXPERIENCE:   Three (3) years of experience involving the installation, maintenance and repair of network systems and related servers, equipment, hardware and software

Specialized Skills and Knowledge:     

• Knowledge of practices, procedures and techniques involved in the installation, configuration, operation, maintenance and repair of network systems, servers and related equipment, hardware, software and applications
• Ability to perform a variety of specialized activities involved in the installation, configuration, operation, maintenance, and repair of County Office and school district LAN and WAN systems, servers and related equipment, hardware, software and applications
• Ability to perform a variety of network administration activities including establishing and maintaining user accounts, passwords, server and system back-ups, e-mail accounts and internet connectivity
• Ability to monitor, analyze, and modify systems to meet County Office, remote and dial-up user needs. Troubleshoot, diagnose, and resolve problems with network servers, hardware and software
• Knowledge of system utilities and design and program applications
• Ability to install and assure proper operation of server and work station software and updates
• Ability to administer, monitor and maintain network system security, servers and databases
• Knowledge of materials, methods and tools used in the operation, installation and repair of computer and network systems
• Ability to repair and replace hardware as needed
• Knowledge of WAN and LAN usage, implementation and network terminology
• Ability to assist in the planning, design, installation, configuration and modification of WANS and LANs
• Knowledge of principles, theories and techniques of network design
• Ability to configure network and user station settings to assure optimal utilization of system resources
• Knowledge of principles and techniques of systems and network analysis
• Ability to administer, evaluate and modify network systems to assure proper security and operation
• Knowledge of applicable types of cabling systems, servers, hubs, routers and other related equipment
• Ability to install and configure network hardware, cabling and related equipment
• Knowledge of principles, methods, and procedures of operating computers, networks, and peripheral equipment
• Knowledge of installation, maintenance, and repair of computer hardware, software, and peripheral equipment
• Knowledge of computer operating systems and software applications utilized by the County Office
• Knowledge of technical aspects of field of specialty
• Knowledge of record-keeping and report preparation techniques
• Ability to maintain records and prepare reports
• Ability to provide for effective and efficient storage, retrieval, customization and archiving of data
• Knowledge of interpersonal skills using tact, patience and courtesy
• Ability to establish and maintain cooperative and effective working relationships with others
• Ability to communicate effectively both orally and in writing
• Knowledge of oral and written communication skills
• Ability to work independently with little direction
• Ability to plan and organize work
• Ability to meet schedules and time lines

Physical Requirements:  Applicants must possess the physical abilities outlined below with or without accommodation.  San Mateo County Office of Education will consider reasonable accommodation requests.

• Dexterity of hands and fingers to operate a computer keyboard
• Hearing and speaking to exchange information in person and on the telephone
• Seeing to read a variety of materials
• Sitting or standing for extended periods of time
• Bending at the waist, kneeling, or crouching to file materials
• Lifting, carrying, pushing or pulling moderately heavy objects as assigned by the position.
• Reaching overhead, above the shoulders and horizontally.

Examination Process:  The examination process for this classification will consist of:

1. A scored rating by a screening panel of application materials, including supplemental questionnaire, for education, training, experience, completeness, and accuracy
2. An oral board examination (anticipated date- March 17, 2020)

Only the highest qualified candidates will be invited to attend the examinations.
Applicants will be notified of screening and examination results by e-mail or letter.

Personnel Commission

101 Twin Dolphin Drive

Redwood City, CA  94065

650-802-5300

classifiedjobs@smcoe.org

https://www.smcoe.org/about/personnel-commission/

Proof of citizenship or legal status will be required upon offer of employment.

San Mateo County Office of Education provides equal employment opportunity to all qualified persons.  The recruitment, testing, and hiring of all personnel will be without regard to race, ancestry, national origin, age, color, creed, religion, sex, gender identity or expression, sexual orientation, marriage status, medical condition, physical or mental disability, genetic characteristics, or veteran status.

Job Announcement was updated on 02/12/20

SENIOR DEVELOPMENT SERVICES ANALYST

                (Senior Business Analyst)

SALARY: $6296.39 to $8437.75 a month.

FINAL FILING DATE:      We are accepting applications until closing at 5 pm, March 6, 2020

 IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the Regular and Full-time position of Senior Development Services Analyst (Senior Business Analyst) in the Development Services Department.  The normal work schedule is Monday through Friday, 8 –5 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

THE CITY

The City of Roseville (COR) incorporates the following CORE Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

DEFINITION

To plan, organize and coordinate the implementation and integration of new program elements into the enterprise permitting and data tracking system; to provide technical assistance with respect to data analyses and the development of reports; and to analyze, develop and recommend process improvements to existing business systems to achieve the department’s goals.

DISTINGUISHING CHARACTERISTICS

The Senior Development Services Analyst is the advanced journey level in the Development Services Analyst class series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed, complexity of duties assigned, independence of action taken, by the amount of time spent performing the duties, and by the nature of the public contact made. Employees perform the most difficult and responsible types of duties assigned to classes within this series and may provide direct supervision over professional and technical personnel.

SUPERVISION RECEIVED AND EXERCISED

• Receives direction from assigned supervisor or management personnel.
• May exercise direct supervision over professional, technical and administrative support personnel.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Plan, prioritize, and review the work of personnel assigned to the development and maintenance of the enterprise permitting system, the production of reports, and the production of maps, visual materials and other documents used in presentation.
• Develop schedules and methods to accomplish assignments ensuring work is completed in a timely and efficient manner.
• Participate in the selection of staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures.
• Participate in evaluating the activities of staff, recommending improvements and modifications.
• Perform the most difficult and complex work related to the implementation and integration of new program elements into the enterprise permitting and data tracking system.
• Provide complex systems management for department specific systems, databases, reporting and mapping applications.
• Receive and respond to the more difficult technical requests for data analysis, data processing, program modifications, and training.
• Recommend and implement processes and procedures to integrate new program elements into permitting system.
• Produce analytical and technical reports with the use of data processing systems that support the overall goals and needs of the department and City.
• Manage and participate in various special projects and studies.
• Work closely with departmental staff to understand and identify needs; analyze, evaluate and present proposed business procedures or problems to define data processing needs.
• Review and make recommendations for process enhancements and provide technical troubleshooting support.
• Coordinate the department’s internal customer needs assessment survey; prioritize and recommend action in response to survey results.
• Serve as liaison with the Information Technology Department and outside vendors.
• Represent  function  on  committees,  outside  organizations,  and  at  staff  subcommittees  as necessary; coordinate technical support activities with other departments and divisions and outside agencies.
• Answer questions and provide information to the public, via telephone, e-mail, and written correspondence related to technical support program and operations; investigate complaints and recommend corrective action as necessary to resolve complaints.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

• Principles and practices of computer systems and related analysis and design.
• Principles and practices of community development and permitting.
• Principles and practices of relational database techniques and design.
• Research methods and procedures including statistical analysis and report writing.
• Pertinent local, State and Federal laws, ordinances and rules.
• Principles of project management.
• Principles and practices of supervision, training and performance evaluation.

Ability to:

• Plan, organize and coordinate the development and implementation of new program elements into the enterprise permitting and data tracking system as it relates to Development Services Department’s business needs.
• On a continuous basis, know and understand all aspects of the job.  Intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
• On a continuous basis, sit at desk for long periods of time.  Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.
• Extract and analyze data and produce technical reports.
• Analyze, develop and implement business solutions.
• Train or instruct users in the use of computer equipment and operating procedures.
• Prepare a variety of reports and maintain accurate records and files.
• Problem solve, make decisions, and give direction.
• Develop and recommend policies and procedures.
• Monitor the effectiveness of existing systems and procedures and make and implement recommendations for change.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

EXPERIENCE AND TRAINING

Experience:

• Two years of responsible experience performing duties similar to that of a Development Services Analyst with the City of Roseville or as an analyst providing technical support for permitting and data tracking systems.

AND

Training:

• A Bachelor’s degree from an accredited college or university, preferably in computer   science,   information   systems,   business   management,   accounting, business information systems, finance, planning or a related field.  Relevant work experience as described above may be substituted for the educational requirement on a year for year basis.

License or Certificate:

• Possession of a valid California driver’s license by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-3, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3. How many years of experience do you have directly supporting or configuring Accela Automation to meet business needs?

• Less than 1 year
• 2-4 Years
• 5-7 Years
• 8-10 Years
• 11+ Years

4. How many years of experience do you have working as a Business Analyst?

• Less than 1 year
• 2-4 Years
• 5-7 Years
• 8-10 Years
• 11+ Years

5. This position will lead a team of professional, technical, and contract services. Please describe your experience managing and leading a team of diverse employees and contract staff.

The City of Roseville’s enterprise permitting system (Accela Automation) has a growing footprint within the City. Currently supporting five business units with more on the way, the Development Services Department is looking to recruit a skilled, customer focused, and experienced professional to lead a small team of analysts in new feature development as well as ongoing system support.

6. Describe your knowledge, skill, or ability in each of the following areas. In so doing, please provide any relevant work experience and specific examples that demonstrate your competency. Note: although encouraged, it is not required to respond to all seven areas listed below.

• Project Management
• Process Improvement
• Software Implementation
• Customer Service or Support
• JavaScript, .css, C#, or other programming languages
• SQL, SSRS Reporting, or Business Objects/Crystal Reporting

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination.  The applicant’s experience and education will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

Filing Deadline: March 9, 2020

Monthly Salary: $13,560 to $18,035 plus benefits

If you are interested in this outstanding opportunity, please view the job announcement.  To apply, click here or contact Carmen Valdez at Bob Murray & Associates (916) 784-9080. 

The City of Pleasant Hill is seeking a Director of Community Development/Assistant City Manager who is a committed and strong leader who can represent the department with integrity and honesty. The ideal candidate will have the ability to establish and maintain excellent working relationships based on leadership rather than authority; develop, implement, and direct a variety of concurrent engineering, planning, building, and housing improvement programs. The incoming Director will be responsible for dealing effectively with advisory boards and commissions as well as other elected public officials. Candidates should be able to establish and maintain cooperative working relationships with City officials, other governmental agencies, and the general public. Individuals who understand the political climate and work effectively within it are sought.

The Director of Community Development/Assistant City Manager receives administrative direction from the City Manager. He/she directly supervises professional, technical, and clerical staff; administers the activities of the Building, Engineering, Maintenance, and Planning Divisions; develops plans, goals and objectives for the Department; advises the City Manager on matters pertaining to departmental functions; contributes to overall City management as a member of the City’s Executive Team; provides highly complex administrative support to the City Manager; may serve as acting City Manager; and performs related work as required.

The incoming Director/Assistant City Manager will be expected to have knowledge of the theories, principles and practices of public administration. Especially as it relates to community development activities; principles and practices of engineering; principles and practices of urban planning; principles and practices of professional administration and management; principles of leadership including supervision of staff; and principles of effective public presentation.

Candidates will possess equivalent to a bachelor’s degree from an accredited college or university with major course work in urban planning, architecture, public administration, civil engineering or a closely related field including public administration. Possession of a master’s degree is highly desirable; and five (5) years of progressively responsible professional experience in community development, planning, municipal engineering and public works administration, including two (2) years in a supervisory capacity.

Please see the job description and announcement below.

Please see the job description and announcement below.

The Department of Transportation is currently recruiting for 2 Principal Construction Inspectors for: (1) Pavement Maintenance and (1) Trees and Sidewalk.  DOT is seeking a seasoned construction professional with strong team leadership and development skills to fill the critical role of Principal Construction Inspector (PCI) for the Infrastructure Maintenance Division.

The PCI in the Pavement Maintenance section is in charge of street analysis with regard to condition assessments.  The incumbent will assist in project scoping, planning and delivery services through close collaboration with the Pavement Engineering team. The incumbent will also supervise a team of Senior and Associate Construction Inspectors in the field inspection and documentation.  Team building and technology implementation is highly desired. This incumbent will also be responsible for inspecting the pavement projects and ADA projects and ensuring that contractor work meets City Standards Specifications. The PCI acts as the lead inspector on Americans with Disabilities Act (ADA) access ramp projects as well as other street improvement projects and ensures those projects are built per City Standard Specifications.

The PCI in the Trees and Sidewalk section is responsible for assessing trees, sidewalks, park-strip, driveway, and curb/gutter conditions and ensuring that any required repair work is performed and completed per industry and City Specifications. The incumbent will assist in project scoping, planning and delivery services through close collaboration with the use of contractual services. The incumbent will also supervise a team of Senior and Associate Construction Inspectors in the field inspection and documentation.  Team building and technology implementation is highly desired.

Primary responsibilities and duties for the Principal Construction Inspector include but are not limited to: 

• Management and coordination of inspection services for pavement maintenance, ADA ramp installation, landscape maintenance, street sweeping, tree maintenance and sidewalk replacement, construction projects, balancing workload to address seasonal imbalances 
• Supervision of inspectors 
• Cross train field inspection staff across programs to ensure proficiency in a variety of inspection areas 
• Oversight of purchase order and contracts management 
• Participate in and support department-wide safety programs
• Documentation of daily work and quantities for federal or state reimbursement related to grant projects
• Process management and improvement.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

The City of Brisbane will be sponsoring up to 5 summer internships this year.  Our internships are project oriented and are designed to give college students a good general overview of future employment opportunities and current issues in the Public Sector.  You will have the opportunity for exposure to various areas of City Administration during your internship, as well as have opportunities to network with fellow interns and participate in professional development activities in San Mateo County and/or Santa Clara County.

Projects for 2020 include

• City Administration – Provide research support in the City Manager’s Office on Smart Cities technology.  Review other public agency’s Smart Cities programs, research types of innovation available and propose project design for the City to implement.
• Engineering – Provide support to the City’s public utilities including the drinking water, sanitary and storm drain infrastructure systems.  Assignments will focus primarily on federal and state regulatory programs including infrastructure risk & resilience assessment, drinking water quality, drought tolerance and water conservation programs.  Other assignments may include support on various Capital Improvement Projects including SCADA, AMI and a new Drinking Water Booster Pump Station.
• Records Management – Assist in project oversight of our records management project, create innovate best practices to implement the records retention schedule and policy, and support the daily records management tasks in the City Clerk’s Office.
• Police- Provide support to Patrol Services including projects within administration, property/evidence and records. Obtain an understanding of Patrol Operations including investigations and prosecution of cases.

Applicants must be college students currently enrolled in and pursuing an undergraduate or graduate degree at an accredited college or university in a related field (e.g. public administration, public policy, business, planning, library science, environmental studies, engineering, sustainability). Undergraduate candidates must have a minimum 48 semester units or equivalent completed.  Applicants should also be self-motivated, have excellent interpersonal skills, able to use Microsoft Office software, demonstrate good research ability and have the ability to communicate clearly both verbally and in writing. 

SALARY AND HOURS:  Salary range for Interns is from $15.00-$20.00 per hour, less than 999 hours per year, over a 12 week or year round period.  Start date is flexible depending on student’s availability.

APPLICATION PROCESS:

Candidates can submit their applications on-line at http://www.calopps.org/city-of-brisbane.  Applications will be accepted until the positions are filled.  

SELECTION PROCESS:

The applications will be screened and a limited number of applicants possessing the most relevant qualifications will be selected to participate in an oral interview.  Recommendations for appointment to the positions will be based on the results of these interviews.  Prior to appointment, fingerprinting for submission to the Department of Justice must be completed with favorable results.

The City of Brisbane is an Equal Opportunity Employer and as such does not discriminate on the basis of race, color, sex, religion, ancestry, physical or mental disability, marital status, sexual orientation, or national origin in its employment actions, decisions, policies, and practices. The duties described in this announcement are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.  This announcement does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

For more information and to apply, please visit:

https://www.governmentjobs.com/careers/Cupertino

The City of Lafayette (pop. 24,000) is recruiting for the position of part-time Administrative Assistant for the hours of 12:30 - 5PM Monday through Friday (22.5 hours per week).  This is a regular position that includes paid vacation, holiday, healthcare and retirement benefits (pro-rated).

This position will primarily be responsible for front-desk duties including heavy phone and walk-in interaction with the public.   In addition, this position will maintain databases, update the website, scan and organize documents and provide office support to the City Clerk .  Candidates must be proficient in Word, Excel and have familiarity with Access.  As the "face of the City", candidates should have excellent organizational skills, highly polished communication skills, the ability to deal with difficult situations, a professional demeanor and a passion for serving the public.

This position is located at City Offices and requires an equivalent to a 12th grade education supplemented by college-level coursework and/or technical training in administrative support and three (3) years of responsible administrative and clerical experience.  

Lafayette prides itself on its vibrant downtown, beautiful tree-studded hillsides and great schools.  Lafayette residents expect personalized service to deliver customized solutions to the community’s unique priorities.  This position will be part of the team whose mission is to support the staff and Council to ensure that Lafayette retains its semi-rural character and "small town" downtown feel.  This is a challenging job in a great city!  The new Administrative Assistant will be joining a staff of dedicated, energetic and fun professionals.

To apply please go to www.lovelafayette.org/jobs.

Final filing date is March 1, 2020. 

Date Posted:       February 5, 2020   

Classification:      AUDIO/VISUAL SUPPORT TECHNICIAN

                              Open; Open and Promotional; Promotional Only

Work Schedule:     8 hours per day (8:00AM – 5:00PM);                                                                                               5 days per week (Monday –Friday);                                                                                                 12 months per year
 

Salary Range:          Step A                Step B              Step C               Step D                Step E

(monthly)                starting              6 mos              18 mos              30 mos               42 mos

                                 $4,657.00          $4,889.00        $5,135.00          $5,391.00          $5,660.00

Benefits:     

Total Compensation Package:  Placement on salary schedule.  If a medical plan is selected, the employee will receive a contribution of $1,075.00/month toward the selected medical plan (through CalPERS), Delta Dental, and Life Insurance.  The employee pays the balance of their health premiums from their gross earnings on a pre-tax basis.  If a medical plan is not selected, employees will receive a contribution of $300.00/month toward single coverage for Delta Dental, and Life Insurance.  A vision plan (VSP) is also available.  Employees pay the worker contribution to the Public Employees Retirement System (PERS).

Current Vacancy:    

Division: Business Services Division
Department: Information Technology Services
Location: San Mateo County Office of Education, 101 Twin Dolphin Drive, Redwood City, CA 94065

NOTE: The eligibility list will be utilized to fill the current vacancy as well as any future full-time positions in the next 12 months.

Application Deadline:       Wednesday, February 26, 2020 (application and supplemental application must be received online, or in the Personnel Office by 5:00PM)

Job Summary:            Under general supervision set up and adjust audio-visual equipment and online media connections for meetings and conference events; provide technical assistance to media users to access web-based applications used for remote meetings, teleconferencing, and presentations.

Essential Job Functions:              

• Assist County Office staff and other professional development trainers and meeting hosts in the use of a variety of audio-visual equipment, software, and web-based applications; provide all levels of audio-visual support, from one person conferencing to support for large-scale meetings and conferences.
• Operate a variety of audio-visual equipment including remote-control devices, laptops, cameras, digital video recorders, projectors, amplifiers, and speakers; integrate audio-visual devices into the SMCOE network and other audio-visual systems.
• Establish and maintain connections for audio and video conferencing as required; troubleshoot and diagnose equipment and network integration failures, sometimes when meetings are in progress.
• Reserve media and equipment for scheduled events; ensure audio-visual equipment, peripherals, tools and cables are available for scheduled events; research and recommend audio/visual presentation options, and work with County Office staff to plan for and arrange specialized requests.
• Respond to inquiries and provide information to staff concerning audio-visual equipment usage, scheduling, practices and procedures.

• Disassemble and inspect equipment after usage, ensure all equipment and software signed out is accounted for, organized and stored properly.
• Inspect audio-visual equipment to ensure proper operation; clean, adjust and service parts and components; coordinate maintenance and repairs as needed for all audio-visual systems.
• Conduct an annual equipment inventory; complete and maintain hardware and software inventory records; recommend equipment replacement as necessary, assist with ordering audio-visual equipment and supplies.
• Communicate with Office of Education staff and outside presenters to review audio-visual requests, work through specialized needs, and resolve issues and concerns; respond to phone inquiries, and refer calls to other computer/network technicians as required.
• Drive a vehicle to pick-up and deliver audio-visual equipment.

Qualifications:        

Any combination of education and experience providing the job knowledge, skills, and ability for successful job performance will be considered for positions in this classification.  Typical qualifications would be any combination equivalent to:

EDUCATION:     

Graduation from high school supplemented by coursework in communications, multimedia or related field.

EXPERIENCE:     

Two years of experience working with audio-visual and multimedia equipment in a business or educational setting.

Specialized Skills and Knowledge:     

KNOWLEDGE OF:

• Multi-Media Equipment - Laptops, projectors, camera equipment, speaker systems, amplifiers, DVRs, audio and videoconferencing, video streaming, webcasting, online meeting connectivity.
• Network Connectivity - Basic computer network and Internet connectivity through wireless and hard-wired schemes and protocols.
• Troubleshooting/Diagnostics - Basic diagnostic techniques and procedures used to restore audio/visual equipment to normal operations.
• Customer Service - Principles for providing customer services including assessing needs, interacting with clients using tact, patience and courtesy, meeting quality standards for services, and ensuring client satisfaction.

ABILITY TO:

• Multi-Media Equipment Operation – Set up and connect audio-visual equipment to meet meeting and presentation requirements.
• Active Listening - Give full attention to what clients are saying, take time to understand the audio/visual system problem being communicated, ask appropriate clarifying questions, absorb and retain information, and quickly determine the type of assistance required.
• Speaking - Express complex information in an understandable and effective way.
• Reading Comprehension - Understand and follow directions in computer and software system manuals.
• Problem Solving - Indentify problems, review information sources, develop and evaluate options and implement solutions.
• Time Management - Work independently, complete work under conditions of continuous interruptions, and meet schedules and deadlines.
• Active Learning – Understand the implications of new information for both new and future problem solving.
• Team Work - Develop cooperative working relationships and work within a team environment on technical problem solving.

Physical Requirements:  

Applicants must possess the physical abilities outlined below with or without accommodation.  San Mateo County Office of Education will consider reasonable accommodation requests.

• Vision sufficient to read a computer screen and identify small parts on equipment.
• Hearing sufficient to understand verbal communication over the phone.
• Dexterity of hands and fingers sufficient to operate a computer keyboard.
• Upper/Lower Body Strength sufficient to lift, carry, push and pull equipment carts and moderately heavy equipment; bend at the waist, kneel and crouch; reach overhead, above the shoulders and horizontally
• Sitting for extended periods of time.

Application  Procedure:           

The San Mateo County Office of Education Personnel Department is accepting online applications through Calopps.org.  Please use any of the following links to submit your job application:

• SMCOE Website:       https://www.smcoe.org/careers.html
• CALOPPS Website:    https://www.calopps.org/san-mateo-county-office-of-education

Examination   Process: 

The examination process for this classification will consist of:

1. A review of application materials, including supplemental questionnaire, for education, training, experience, completeness, and accuracy.
2. A written examination (anticipated date-March 5, 2020);
3. An oral board examination (anticipated date- March 12, 2020).

Only the highest qualified candidates will be invited to attend the examinations.  Applicants will be notified of screening and examination results by e-mail.

Candidates who pass both test parts are ranked on an eligibility list according to their exam score(s).  Selection for positions will be made from among the top three ranks of internal candidates.  The job eligibility list will be active for one (1) year unless it is abolished due to insufficient number of available candidates.

NOTE:  Internal (Promotional) candidates must score 80% or higher on each examination in order to be placed on the Promotional List.

Contact Information: