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A Dispatcher I is a civilian employee of the Police Department who performs a variety of tasks in the Department’s Support Services Division. The Dispatcher I receives incoming calls for police assistance and response; acts as a primary Dispatcher when appropriate; performs a variety of general support duties related to police communications; completes a wide variety of general clerical duties.

The Dispatcher I duties may include, but are not limited to, the following:

Answer emergency and non-emergency police related phone calls, help prioritize requests for service based upon available resources, receive radio requests and handle accordingly, type, process and file a wide variety of reports and materials including memos, letters, complaints, declarations, warrants, citations, crime and traffic reports.  Assists Department personnel and the public in person and by phone performing record checks, collecting fees and mailing requested reports to outside agencies in accordance with established regulations.  A Dispatcher I may be assigned to work various hours, shifts, holidays, weekends and overtime.

APPLICATION

To apply, please complete an application and supplemental questionnaire online at www.calopps.org. Resumes will not be accepted in lieu of a City employment application.  Typing certification of 40 wpm net (5 minute test taken within the last 12 months) must be submitted with application.  Certificates will only be accepted from a recognized business, adult school, or employment agency. Online typing test results will not be accepted. Applications received without a valid typing certificate, or not meeting the minimum words per minute (40 wpm net) will not be considered and applicants will not be contacted to correct the deficiency. Lateral applicants from a POST certified agency are not required to submit a typing certificate.

 SELECTION PROCESS

OPEN UNTIL FILLED RECRUITMENT: Apply immediately as applications will be reviewed on an ongoing basis.  You must ensure complete submission of employment application and typing certificate as recruitment may close at any time.  Qualified applicants will be invited to take a written, entry-level Dispatcher test administered by City personnel. Tentative test dates are scheduled for Friday, September 6, 13, and 27, and Saturday, September 21.  Applicants will be notified by email of the scheduled time and location.  Lateral applicants from a POST certified agency will not be subject to a written test. The most qualified applicants based on background and experience as evidenced by their application, and those with a passing score of 70% on the written test will be invited for an oral board interview, which is weighted 100%.  To be placed on an eligibility list, an applicant must receive a passing score of 70 or more from each panel member.

A thorough background check, as well as a physical, including a drug screen, psychological evaluation, and polygraph exam will be conducted on the top candidates prior to appointment consideration.  Failure to achieve a qualifying score on any portion of the examination process will eliminate a candidate from further consideration.

IMMIGRATION REFORM AND CONTROL ACT

To comply with the Immigration Reform and Control Act, all new employees are required to provide proof of U.S. citizenship or authorization to work in the United States on their first day of employment.

EQUAL OPPORTUNITY EMPLOYER

The City of Pleasant Hill is an Equal Opportunity Employer. In accordance with the Americans with Disabilities Act of 1990 (ADA), requests for special accommodations during any stage of the examination process should be made in advance to the Human Resources Department.

Sonoma-Marin Area Rail Transit (SMART) is the Bay Area's newest transit service providing commuter rail transportation to Marin and Sonoma Counties. We are seeking experienced and motivated individuals who enjoy working with new equipment, creating new processes and systems, and motivating a staff to maintain and operate a first class public service. The Vehicle Maintenance Supervisor position is responsible for overseeing the day-to-day activities of a vehicle maintenance operation in a commuter rail environment. This position will provide hands on supervision of the vehicle maintenance technician staff and will be responsible for work activities primarily on the Swing and Grave shifts, weekends, and holidays to ensure safe and efficient transportation to the public.

Duties and Responsibilities include, but are not limited to the following:

Class specifications are intended to present a descriptive list of the range of duties performed by, and minimum requirements required of, employees in the class. Specifications are not intended to reflect all duties performed within the job. SMART reserves the right to determine and amend job responsibilities.

• Assigns and directs the work and activities of subordinate staff.

• Responsible for subordinates’ adherence to department safety rules and compliance with Federal Railroad Administration regulations.

• Manages, monitors, coordinates and controls all aspects of vehicle maintenance programs, processes, resources and activities relating to regular and extra work projects.

• Monitors quality of work.

• Independently performs varied and complex inspection and diagnostic work.

• Reads and interprets schematics, service and safety manuals including schematic symbols, electrical drawings and circuit operations.

• Troubleshoots, diagnoses, repairs and/or overhauls electronic, electrical and mechanical systems for train sets and support equipment.

• Oversees and participates in vehicle maintenance.

• Reports on failures of components.

• Assures quality control using SMART’s Maintenance Information System (MIS) to maintain proper records and generate reports.

• Actively reviews and analyzes maintenance activity reports for trends in repairs, equipment failures and, parts usage; to determine if corrective action is needed.

• May perform Vehicle Technician duties as necessary.

• Assigns specific tasks to subordinate staff using the SMART work order system, including withdrawal of parts and materials from the storeroom and checks tasks upon completion for accuracy of work and closure of work orders. Actively supports ongoing skill building for Vehicle Maintenance Technicians by providing periodic classroom training for certification and skills enhancement.

• Prepares, issues and collects daily operational documents.

• Monitors performance of subordinate staff and ensures adherence to SMART, FRA, CPUC standards and regulations.

• Reviews and evaluates work and makes effective suggestions and recommendations.

• Safely operates train sets and other vehicles in the course of performing assigned duties.

• References parts catalogues and other sources to determine correct parts for specific applications.

• References manufacturer schematics (manual and online) to resolve maintenance issues.

• May be assigned Storeroom Supervisor duties.

• Maintains work area in a clean and orderly fashion.

• Safely operates equipment.

• Defines and Coordinates all equipment movements inside the Operation Maintenance Facility limits.

• Performs other related duties as required.

The City of Union City is currently seeking ONE highly energetic, highly motivated individual for the position of Assistant Transit Planner or Associate Transit Planner. Under supervision of the Transit Manager, you will be expected to participate in the development, administration, and analysis of the City's public transit programs.

ASSISTANT TRANSIT PLANNER: Salary: ($5,873 - $7,137/month)
This is the entry-level class in the Transit Planner series. Work involves assisting in analysis and development of transit programs and services is given to an incumbent in this class. The Assistant Transit Planner has basic knowledge of the operating procedures and policies of transit and transportation planning. An incumbent may advance to the higher levels after gaining experience and demonstrating proficiency that meets the qualifications of the higher-level classes. Work is reviewed upon completion of assignments through analysis of draft reports for adequacy, factual content and presentation as well as the soundness of interpretations and conclusions. The Assistant Transit Planner receives considerable direction and assistance from the Transit Manager. 

ASSOCIATE TRANSIT PLANNER: Salary: ($7,033 - $8,543/month)
This is an experienced-level class within the Transit Planner series. Work involves general analysis and development of transit programs and services.  The Associate Transit Planner has general knowledge of the operating procedures and policies of transit and transportation planning. An incumbent may advance to journey-level after gaining experience and demonstrating proficiency that meets the qualifications of the journey-level class. The Associate Transit Planner receives general direction from the Transit Manager.

EXAMPLES OF DUTIES (illustrative only)

• Assist in/ Evaluate the planning, operations and activities of the City’s public transit programs (fixed route and paratransit)

• Assist in/ Coordinate a variety of studies for the preparation, analysis, or evaluation of reports and grant requests.

• Assist in/ Prepare the development of the Short Range Transit Plan (SRTP)

• Assist in/ Coordinate the preparation of the scope of work (RFP’s, IFB’s, etc.) and other contract management related tasks such as monitoring and closeout of service and maintenance contracts, professional services, vehicle procurement, etc.

• Work with other City departments, other transit agencies and other public agencies to provide adequate transit amenities, service levels, service coordination and transit or transportation mitigation measures.

• Investigate and respond to inquiries and/or requests by members of the public regarding transit system policies, procedures and services.

• Perform related duties, responsibilities and assist in special projects as needed.

**Please refer to the attached classification specifications for specific information related to each position.**

The Town of Hillsborough is seeking highly motivated, positive, and people-oriented candidates for part-time per diem Communications Officer positions in the Police Department. Shift coverage is needed on daytime and overnight shifts. This position is only open to candidates with one or more year(s) of experience as a Public Safety Dispatcher in California in the previous five (5) years.

Per Diem Communications Officer

GENERAL PURPOSE

Under general supervision, receives and transmits routine and emergency telephone and radio traffic;

dispatches and coordinates police, fire, public works and other municipal staff and equipment via multi-frequency two-way radio; maintains and processes a variety of communications reports, records, and radio logs; and does related work as required.

CLASS CHARACTERISTICS

Communications Officer II

This classification has primary responsibility for staffing the Town’s public safety dispatch communication center. Under most circumstances, the training and experience for this position would occur by having prior experience working for another police department as a Communications Officer for a period of at least one year.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Communications Officer II typically performs, but is not limited to, the duties noted below on a regular basis:

• Receives and handles incoming telephone and voice radio calls for police, fire, ambulance, and public works

• Secures and records information as to exact locations and circumstances using radio or other equipment to dispatch appropriate units to the emergency scene.

• Maintains radio contact with local units on assignment and directs and coordinates with staff from other agencies on a mutual-aid basis, as needed.

• Operates a multi-channel two-way radio, telephones, teletype, office equipment and software systems.

• Performs numerous duties simultaneously.

• Prioritizes calls for service as well as other work-related tasks such as assisting with schedule, monitoring email account or assisting with social media.

• Maintains radio logs and records other information as required.

• Maintains resource files for computer aided dispatch system.

• Serves as trainer to newly hired dispatchers on as needed basis.

• Assist with providing state-mandated training on relevant matters to other department staff, as directed.

• Oversees and performs work related to the warrant process.

• Maintains dispatch center work area and equipment in clean and working condition

• Performs related duties and responsibilities as assigned.

QUALIFICATIONS

Knowledge of:

· Standard office methods and practices

Ability to:

• Think clearly and act quickly in emergency situations.
• Gather, analyze, and evaluate information, independently assessing and disseminating the information clearly to field units

• Understand and carry out oral and written directions.
• Establish and maintain cooperative relationships with those contacted in the course of the work.
• Speak in a clear and understandable voice, using good English and proper enunciation.
• Appropriately prioritize calls for service and related tasks.
• Communicate effectively in writing, orally, and with others to assimilate, understand, and convey information in a manner consistent with job functions.

• Represent the Town, the department, or the organizational unit effectively in contacts with representatives of other agencies, Town departments and the public.

• Take a proactive approach to customer service issues.
• Make process improvement changes to streamline procedures.
• Work in a safe manner, following Town safety practices and procedures.
• Maintain confidentiality regarding sensitive information.

Skill in:

• Learning the operation of radio equipment and related information systems.
• Operating the computer aided dispatch system effectively.
• Entering and retrieving data from a computer with sufficient speed and accuracy to perform the assigned work.

• Type at an acceptable level of speed and accuracy to perform the duties satisfactorily,
• Performing numerous tasks properly and simultaneously, with ease.

EDUCATION AND EXPERIENCE

Education:
Equivalent to graduation from high school

Graduation from or enrollment in a POST accredited Dispatch Academy.

Experience:
One or more year(s) of experience as a Public Safety Dispatcher in California in the past five years.

License or Certificate:

Must possess and maintain a valid California Class C driver’s license and have a satisfactory driving record.

SPECIAL REQUIREMENTS

Essential duties require the following physical skills and work environment:

Physical Skills: Able to use standard office equipment, including a computer; mobility to work in a typical office setting to use standard office equipment; sit, stand, walk, kneel, crouch, stoop, squat, twist, and maintain sustained posture in a seated position for prolonged periods of time; vision to read printed materials and a computer screen; hearing and speech to communicate in person, over the telephone, and radio; lift and carry 35 pound boxes, files, and materials.

Work Environment: Work in a standard dispatch center environment.

Ability to: Travel to different sites and locations; locations; drive safely to different sites and locations; maintain a safe driving record; handle public information emergency situations.

THE POSITION

Tri-City is looking for one individual to serve as an Occupational Therapist for the Child and Family Clinic. The Occupational Therapist will appeal to those who are passionate about working with children with functional impairments in conjunction with mental health conditions.  This position will be responsible for providing a full range of occupational therapy services to children and transitional age youth and will report to a Program Supervisor.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Evaluation, planning and providing occupational therapy treatment to children and transitional age youth. Plan, organize, and implement individual and group occupational therapy programs.
   
• Work as part of a mental health team and provide services to maximize reduction in mental health related difficulties in children and transitional age youth within a family treatment setting.

• Provide therapeutic techniques, including prevocational exploration and sensory integration, commonly used in occupational therapy.

• Use data to develop a plan of care and goals per child and transitional age youth needs; including short and long‐term goals and methods to achieve identified goals.

• Select treatment methods and techniques that are compatible with child and adolescent clients' needs and capacities by assigning activities of interest which will develop desired motions, responses, attitudes, behaviors, or mental function; treatment programs may include individual and group activities such as manual arts, crafts, games, music, exercises, and sensory-motor integration, and practice in functional, pre-vocational, homemaking skills and activities of daily living and other duties as assigned.  

• Maintain and disseminate medical records and reports in compliance with local, county, federal, State, and TCMHA regulations including Health Insurance Portability and Accountability Act (HIPAA) and The Health Information Technology for Economic and Clinical Health Act, Public Law 111-005 (“HITECH Act”).
   
• Maintain Service Standard Hours in accordance with TCMHA requirements.

• Maintain records of all activities relating to clients’ care; complete clinical documentation in EHR   and compile periodic reports; and confer with supervisor on formulation of policies and procedures.

*A complete job description available upon request.

Under general supervision of the Columbia Neighborhood Center (CNC) Site Manager or designee, the recreation instructor will develop and facilitate nutrition curriculum and program hands-on cooking activities to support health and wellness programs for youth, adults and families.

ESSENTIAL JOB FUNCTIONS

May include, but are not limited to the following: 

• Prepare nutrition curriculum and cooking activities for each 90-minute cooking lesson which may include but not limited to researching and preparing appropriate recipes, submitting supply and equipment requests, nutrition educational materials such as demonstrations, tastings and/or worksheets. Recipes and curriculum must emphasis and support healthy, budget-friendly eating habits,
• Maintain a safe, friendly and clean environment for class participants. Must practice and demonstrate safe and proper food handling techniques during class while using public facilities and ensure facility is returned to original condition after use.
• Provide an orientation and initial assessment to new participants that join the health and wellness programs at CNC. This includes introduction to proper cooking techniques and how to use the equipment and kitchen tools safety
• Work with participants to create individual and group goals and adjust lessons and recipes to reflect participants' skills, needs and interests.
• Actively supervise, monitor, and support participants during hands-on cooking sessions to ensure proper use of equipment and minimize risk of injuries.
• Provide excellent customer service and demonstrate ability to be flexible and creative in meeting the diverse skills and interest of participants.
• Complete clerical and administrative tasks such as open and classroom as needed, submit equipment/supply requests and track participant progress through pre- and post-surveys.
• Submit motivational and educational content suggestions to be sent to program participants bi-weekly via email, text communication and City social media channels.
• Become familiar with programs, services, and special events taking place at Columbia Neighborhood Center to make referrals as appropriate
• Other duties as assigned.

MINIMUM QUALIFICATIONS

Education and Experience
The minimum qualifications for education and experience can be met in the following way:

• An Associate's degree or higher from an accredited university with a focus on Nutrition or health science.
• Minimum one year experience in providing nutrition education
• Experience with working with diverse populations (youth, adults, seniors, etc.)

Licenses/ Certificates: 
Possession and continued maintenance of a valid class C California driver's license and a safe driving record, or the ability to provide alternative transportation as approved by the appointing authority.

Desirable Qualifications:

• Bilingual in English & Spanish
• Current CPR and First Aid certification
• Currently certified in Nutrition by a nationally recognized organization such as ACE, NASM, ISSA, NESTA, Precision Nutrition or AFPA.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

The SMART District is seeking a MAXIMO specialist (Railroad Information Systems Specialist) to join our Operations team! The Railroad Information Systems Specialist is responsible for all activities in support of the Operations Department Maintenance Management Information System (MMIS), MAXIMO, as well as computer systems support for the Operations Department. The Specialist works with Operations Department management to align MMIS and Operations technology solutions with business strategies. This position ensures that the MAXIMO system and all other Operations Department IT systems are working properly at all times and that all department work flows meet system requirements. This position carries two overall fields of responsibility. The first is administration of the Maintenance Management Information System (MAXIMO) and the second is providing IT support of all Operations Department systems.

The ideal candidate will be a motivated, independent person with an aptitude for creative problem solving and a solid foundation in MMIS.  

JOIN US AT SMART AND ENJOY OUR EXCELLENT COMPENSATION AND BENEFITS PACKAGE INCLUDING:

• CALPERS Pension (2% at 60 for classic members and 2% at 62 for PEPRA members).
• Voluntary Deferred Compensation with employer match of up to 2%.
• Excellent medical and dental insurance.
• Employer paid vision, life and long-term disability insurances.
• Paid holidays, vacation and sick leave.
• Complimentary SMART passes for employees.

THE POSITION

Tri-City is looking for one (1) special individual to serve as a Clinical Therapist I/II for the Adult Full Service Partnership (FSP) Program.   This position is a field based position in which the Clinical Therapists will provides services to clients in their home, at the shelter, in the field, etc.  The Clinical Therapist I will appeal to individuals who are inspired by challenges and opportunities presented in working with an engaged and active community with moderate to severe behavioral health clients. The Clinical Therapist will report to a Program Supervisor.   

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Will initiate and conduct individual, family and group counseling/psychotherapy sessions; provide crisis intervention to mentally ill/emotionally disabled individuals, groups and families;
   
• Provide case management services on or offsite; assist clients in developing realistic plans and advice clients on community resources;
   
• Meet with clients for regular therapeutic interviews, guide clients in understanding of their illness and contributing personal, social and economic factors;

• Maintain records of all activities relating to clients’ care and must adhere to Agency and service billing requirements, etc.; work on a multidisciplinary team to promote recovery and other duties as assigned, etc.

The City of Albany is looking for qualified applicants who are interested in a fast-paced, rewarding career as a Public Safety Dispatcher.  The job classification for this position falls under the Communication Clerk job description with the City.  This position offers you a competitive salary, excellent benefits, and the ability to be a part of a cohesive team environment.

Public Safety Dispatchers do skilled technical work in the operation of telecommunications and computer-aided dispatch (CAD) equipment to provide a vital communications link between emergency response units in the field, and locations where emergency assistance is requested by the public.

A Dispatcher performs law enforcement, fire, and emergency medical dispatch, and rescue-related telecommunications dispatch work in the City's 9-1-1 communications center.  Duties include:

• Operate computer aided dispatch systems, multi-line telecommunications and radio communications equipment to receive requests for emergency public safety assistance
• Determine the type and level of response necessary
• Accomplish timely and effective dispatch of emergency response units
• Monitor response and safety of responding units
• Retrieve supplemental information from other local, state, and federal information systems.  

The work is performed in accordance with prescribed communication center dispatch policies, procedures, and practices, and under the general direction of assigned supervisory staff.  Dispatchers are required to work shift work that may include nights, days, weekends, holidays, and overtime.

Benefits

Retirement

• CalPERS Classic Members (employees hired on or after January 1, 2013, and defined as “classic” PERS members) participate in a 2% @ 60 retirement formula.
• New CalPERS Members as defined by PEPRA (employees new to PERS or with greater than 6 months gap in service with PERS) participate in a 2% @ 62 formula.
• This position participates in Social Security.

Health Insurance

• 9 CalPERS Health Plans to choose from.  Employer-paid family health insurance up to the Bay Area Kaiser premium rate.
• Alternate benefit in-lieu of health insurance of elective paid leave with a quarterly cash out at Kaiser single rate for employees choosing to opt out. Employees must provide proof of outside coverage.

Other Insurance

• Employer paid dental insurance through Delta Dental
• Supplemental Orthodontia reimbursement plan
• Employer paid life insurance in the amount of $50,000
• Employer paid long-term disability insurance

Other Optional Benefits

• Vision Insurance (VSP) - with competitive rates
• Section 457 deferred compensation program, administered through ICMA
• Section 125 flexible spending benefits plan for health care and dependent care expenses
• Commuter Checks

Vacation

• 11 days of vacation per year

Holidays

• 13 days of holiday pay per year

Sick Leave

• 12 days of sick leave per year

Education and Experience

No prior experience as a Public Safety Dispatcher is required to apply. 

• 18 years of age or older
• Graduation from high school, a General Education Development (GED) certificate, or a California Proficiency Certificate
• At least one year of work experience performing clerical, receptionist, or public contact duties, preferably within a police or other public safety agency

Other Requirements

• Successfully complete the P.O.S.T Basic Dispatcher course within six (6) month of employment
• Must be available to work overtime, holidays, weekends, and off-hour shifts
• May be required to work extended shifts in relief or emergency situations
• May be assigned to attend off-site training in lieu of assigned duties.
• Must be able to work a 4-day/10-hour schedule
• All Dispatchers wear a police department provided uniform
• The successful candidate will be required to pass a comprehensive pre-employment background, polygraph, drug screen and psychological investigation

Selection Process

Interested individuals are highly encouraged to apply today!  The City will review all application materials and the most highly qualified will be invited to continue in the selection process.  Applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the recruitment process and the Chief of Police will make a final recommendation for appointment.

To be considered for this recruitment you must submit BOTH documents with your application:

• A typing certificate verifying 35 or more net words per minute that is dated within one year.  To view local agencies who offer typing exams, visit http://www.albanyca.org/departments/human-resources/typing-certificates.    
• A CritiCall testing certificate that is dated within one year.  To sign up for a CritiCall test, go to https://www.eventbrite.com/o/criticall-exams-12070276604. 

If you are currently employed as a dispatcher, you do not need to submit these documents with your application. 

If you have any questions, please email mimcquiston@albanyca.org or call (510) 528-5715.

Recruitment Timeline

The dates below are tentative and subject to change.  All candidates moving to the next phase in the recruitment process will be notified and given the exact dates, times and locations of tests and interviews.

• Deadline to Submit Application - October 6, 2019
• Oral Board Interviews - October 16-17, 2019
• Interview with Chief of Police - Week of October 21

The information contained in this Employment Opportunity flyer is subject to change and does not constitute either an expressed or implied contract.  The information contained above is subject to change and does not constitute either an expressed or implied contract.   The City of Albany  is an equal opportunity employer and does not discriminate against race, color, gender, religion, national origin, age, sex origin or disability.  In accordance with the Americans with Disabilities Act, should special accommodations be necessary at any stage of the selection process, please contact Human Resources at 510-528-5715.