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THE POSITION

Tri-City is looking for multiple individuals to serve as a Clinical Therapist I for the Adult Full Service Partnership (FSP) Program.   This position is a field based position.  The Clinical Therapist I will appeal to individuals who are inspired by challenges and opportunities presented in working with an engaged and active community with moderate to severe behavioral health clients. The Clinical Therapist will report to a Clinical Supervisor.   

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Will initiate and conduct individual, family and group counseling/psychotherapy sessions;
   
• Provide crisis intervention to mentally ill/emotionally disabled individuals, groups and families;
   
• Provide case management services on or offsite;
   
• Meet with clients for regular therapeutic interviews, guide clients in understanding of their illness and contributing personal, social and economic factors;
   
• Assist clients in developing realistic plans and advice clients on community resources;
   
• Maintain records of all activities relating to clients’ care and must adhere to Agency and service billing requirements, etc.
   
• Work on a multidisciplinary team to promote recovery and other duties as assigned, etc.

Please note that applications are currently not accepted through CalOpps or any other third party job board application system. To apply, applicants must complete an application via the City of San Jose’s website at www.sanjoseca.gov/citycareers. 

The actual salary shall be determined by the final candidate’s qualifications and experience. In addition to the starting salary, employees in this classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay.

This position performs professional level administrative work for the Office of Employee Relations.  Some of the duties of the position may include:

·       Researching, interpreting, and analyzing labor contract issues

·       Conducting surveys of other employers regarding pay and benefits

·       Consulting with and advising supervisors on employee performance and conduct issues

·       Participating in various aspects of labor negotiations, including attending labor negotiation sessions, drafting proposals/correspondence, and conducting cost analysis of proposals

·       Developing and interpreting employee-related policies

·       Giving oral presentations to small and large groups of employees and supervisors on employee relations issues

·       Conducting investigations involving potential employee misconduct, including writing investigative reports, and assisting departments with the disciplinary process when needed

·       Making decisions quickly and at times with limited supervision

·       Carrying out other special projects as assigned

THE POSITION

Tri-City is actively recruiting for a Clinical Supervisor I for the Children’s Outpatient Program (COP) within the Child & Family Clinic. The Clinical Supervisor I position will report to the Clinical Program Manager and will supervise seven Clinical Therapists.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Provide individual and group supervision to COP staff; train on DMH documentation & review documentation to ensure compliance;

• Will provide guidance to subordinates on Agency philosophy, goals, objectives, policies and procedures through casework conferences, staff meetings, and work review;

• Will assist and participate in the development and coordination of in-service training and staff development programs;

• Will analyze existing caseloads and forecast resource needs; May also carry a caseload;

• Will implement and ensure compliance with mandated documentation and quality assurance requirements to ensure efficient and effective operation of the unit in compliance with federal and state regulations;

• Participate in the monthly on-call rotation and provide crisis interview & assessments;

• Other duties as assigned.

THE POSITION

Tri-City is looking for two individuals to serve as part-time (20 hours/ week) Housing Wellness Advocates I, II or III in the Housing Division. The Housing Wellness Advocate positions are for persons with “lived experience” defined as either direct or indirect experience with mental health or behavioral health services. Assigned schedules for these positions will be 8AM – 1PM M-F & 12PM – 5PM M-F.  The Housing Wellness Advocate positions will report to Housing Manager.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Provide housing case management, advocacy, support and guidance to persons and families referred to Tri-City to receive services and who have housing instability;
   
• Develop individual case management service plans by using the completed Los Angeles Department of Health Services approved psychosocial assessment, solve problems directly related to housing, and provide encouragement, motivation and support to clients seeking to establish or strengthen their progress;

• Assist clients/families with completion of appropriate forms and documents relating to accessing services within the intake process, as warranted;

• Provide mentoring and/or coaching by helping clients set recovery goals, develop individual Wellness and Recovery Plans (WRAP), solve problems directly related to recovery;

• Perform wellness checks on new and existing clients and assist in program development and case review;

• Other duties as assigned, etc.

THE POSITION

Tri-City is looking for one (1) special individual to serve as a Clinical Therapist I for the Field Capable Services (Older Adult Support Services) Program. This position is a field based, bilingual position which requires the incumbent to meet with clients, ages 60+, in the field at private homes, senior residency sites, local senior centers, etc.  The Clinical Therapist I will report to a Program Supervisor.   

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Under supervision, to provide counseling/psychotherapy, mental health assessment, consultation, & education within the scope of practice determined by licensure & Tri-City Mental Health policies & procedures;
   
• Provide crisis intervention to mentally ill/emotionally disabled individuals and their families;
   
• Provide case management services on or offsite; meet with clients for regular therapeutic interviews, guide clients in understanding of their illness and contributing personal, social and economic factors;
   
• Assist clients in developing realistic plans and advice clients on community resources;
   
• Maintain records of all activities relating to clients’ care and must adhere to Agency and service billing requirements; work on a multidisciplinary team to promote recovery and other duties as assigned, etc.

THE POSITION

Tri-City is looking for special individual to serve as a Clinical Therapist I or II for the Children’s Outpatient Program (COP) in the Child & Family Clinic. The Clinical Therapist I/II will appeal to individuals who are passionate about working with children, adolescents, young adults and their families.  The Clinical Therapist I/II will report to a Program Supervisor.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Provide individual, family, group therapy for children, adolescents, and youth with mental illness and their families;
   
• Provide crisis intervention as needed; collaborate with schools, DCFS and probation as needed;
   
• Provide field and office services; complete all DMH documentation;
   
• Conduct mental health assessments, sessions, treatment plans;

• Ensure that documentation is updated in Electronic Health Record (EHR) regularly;
   
• Other duties as assigned, etc.

THE POSITION

Tri-City is looking for one special individual to serve as a Community Navigator I/II for the MHSA Department.   This position requires field work and on-call duties for 1 or 2 weeks every month.  The Community Navigator position works to engage with people and their families who need services to help them quickly identify currently available services, including formal and informal supports and services tailored to the particular culture, ethnicity, age and gender identify. This position will report to a MHSA Program Supervisor.   

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Recruit community-based organizations, faith based organizations, and other community groups to become a part of an active and ever growing locally based support network for people, including those most challenged by mental health issues;
   
• Follow-up with people they have engaged to ensure that they have connected with support structures and received the help they need;
   
• Use information technology and other means to map and keep up to date about the current availability of services and supports in the service area;
   
• Promote awareness of mental health issues & the commitment to recovery, wellness, & self-help;

• Ability to be a team player & have the ability to work in an environment that requires communication & engagement with supervisors & other team members; and other duties as assigned.

A complete job description available upon request.

THE POSITION:

Under the general supervision of the Youth & Family Services Clinical Supervisor, the Case Manager provides professional and clinical social work with high-risk adolescents, young adults, and/or families to assist them to obtain educational, health, employment and social services; coordinates and tracks all new referrals; maintains accurate case files, tracking systems and prepares reports as directed; participates in department and community meetings as necessary and may provide training and assistance to other staff or volunteers; performs related duties as needed.

ESSENTIAL DUTIES:

Duties may include but are not limited to the following: 

• Manage an active caseload of 20-25 clients.
• Receive, process and track all incoming case management, outreach, and counseling referrals.
• Conduct phone intakes with counseling and case management referrals and provide resources for immediate needs as necessary.
• Conduct comprehensive client assessments to collect functional, environmental, psychosocial, financial, employment, housing, educational, and health information as appropriate to develop a case plan.
• Participate in the NHUSD’s Student Attendance Review Board and provide case management services for Union City youth in coordination with the Alameda County Truancy Court.
• Provide referrals for employee readiness programs, assists with employment applications and job readiness skills.
• Develop support systems to meet client needs by identifying and coordinating a variety of available services necessary to obtain family stabilization and self-sufficiency.
• Provide crisis intervention services, supportive counseling and advocacy for clients.
• Conduct home, juvenile detention center and school site visits as needed.
• Monitor and verify services provided to each client on a monthly basis to determine the quality and effectiveness of services provided.
• Prepare case notes and technical reports.
• Develops and implements new processes and procedures as needed.
• Communicate with other service providers, probation, schools, etc. as needed
• Prepare and presents training and educational programs.
• Attend meetings, trainings and workshops.

BACKGROUND

The Fremont Family Resource Center (FRC) is a collaborative effort of over 20 State, County, City and non-profit agencies that support families in a variety of ways.   Services available at the FRC include: adult and youth employment; child care information, referral and subsidies; counseling and case management; housing information; parent support; immigration services; services for the disabled; nutrition services for mothers and children; health insurance counseling and SparkPoint FRC to help families build their financials assets.   The City of Fremont Human Services Department is the lead organization in the FRC collaborative and in SparkPoint FRC.

SPARKPOINT FREMONT FRC

Helping families get ahead financially is one of the core strategies identified by the FRC as an effective means of empowering and strengthening families and children.  In this vein, the FRC is one of 10 Bay Area SparkPoint Centers, and initiative coordinated by United Way of the Bay Area aimed at helping families to reach their financial goals.  The FRC is also a partner in “Earn It! Keep It! Save It! Alameda County, the county wide free tax preparation campaign helping families to claim the EITC.  

THE POSITION

Under the supervision of the SparkPoint Program Coordinator, the VITA Site Coordinator oversees site operations at a Volunteer Income Tax Assistance (VITA) site at the Fremont FRC, and 2 satellite sites located at Tri-Cities One Stop Career Center; and New Haven Adult School in Union City.  The Site Coordinator manages volunteers and works together with the VITA Quality Assurance Coordinator to efile returns in TaxSlayer and sends required reports to UWBA. The Site Coordinator coordinates and works with the Quality Assurance Coordinator, the VITA Coaches and Trainers and Quality Reviewers and FRC Staff to ensure that the site operates according to all guidelines, and that required statistics and surveys relating to the taxpayer information is handled appropriately.

This position is a part-time, temporary assignment.  The work schedule is as follows:
- 20 - 30 hours/week through December 16, 2019,
- 40 hours/week January - April 17, 2020, then
- 20 hours/week through October 2020 with two months off in July and August

Ability to attend monthly UWBA Site Coordinator meetings and trainings in Oakland required.

RESPONSIBILITIES

- Oversee all operational needs of a tax site.
- Recruit volunteers and ensure all volunteers meet the IRS training and documentation requirements according to their volunteer positions.
- Coordinate closely with quality reviewers and coaches and support their efforts to ensure accuracy of returns.
- Work closely with SparkPoint Coordinator to develop seamless connections to other SparkPoint Asset Building programs and services for clients.  
- Coordinate services with Census Fremont project, sharing opportunities for cross training and outreach.  
- Track and report hours for volunteers.  
- Maintain and monitor on-line customer appointment logs.
- Work collaboratively with In-take Sites and UWBA to coordinate the virtual VITA process.  Responsible for assigning returns to tax preparers, tracking return status, contacting customers, and updating and maintaining appropriate log sheets.
- Communicate effectively with site staff and to manage facilities support and scheduling issues
- Ensure timely electronic filing of tax returns and resolution of rejects, working closely with the VITA Quality Assurance Coordinator.   
- Address equipment, software, supply and other site needs in a timely fashion, working together with the IRS and UWBA EIKISI staff.
- Coordinate volunteer hospitality and volunteer recognition event, in collaboration with SparkPoint Coordinator.
- Communicate regularly with volunteers and maintain volunteer database.
- Create marketing materials for the VITA Program, i.e. flyers, articles for newspapers, electronic newsletters, email blasts, etc.
- Execute site procedures according to UWBA Campaign guidelines.
- Manage workflow of tax site: set-up space; facilitate client sign-in and intake; ensure orderly and thorough screening process and reduce wait time.
- Manage supplies and materials, keep files and supplies organized, and order new supplies when necessary. Keep track of site budget and expenses.
- Ensure security of confidential information.
- Ensure proper reporting and record keeping. Collect, compile and submit to the Campaign required statistics and surveys relating to the taxpayer information.
- Serve as the main contact for clients to address questions or concerns about their experience at the tax site. Promptly respond to inquiries from clients or the IRS.
- Other related duties as assigned.

THE POSITION

The City of Fremont’s Human Services Department is currently looking for a temporary employee to serve as Winter Shelter Coordinator. This position is responsible for the daily operations of the shelter and overseeing monitors and volunteers who staff the facility.  This position reports to the Human Services Director, or her designee, and coordinates with the Department’s Executive Assistant regarding scheduling, reporting, and other administrative tasks.

The Coordinator position can work up to 40 hours a week, between the hours of 4:30pm and 7 am.  The Winter Shelter will be open from November 15th through March 15th, to provide a safe and welcoming environment for individuals and families experiencing homelessness. Participants will have access to the shelter from approximately 6:30 p.m. to 7:00 a.m., where they will be provided a warm dinner, restroom facilities, sleeping bags, cots, breakfast, and a to-go lunch.

EXAMPLES OF RESPONSIBILITIES

- This position is responsible for maintaining the health and safety of homeless individuals and families who are living on the streets or in their cars and are in need of emergency shelter.
- Oversee the monitors to ensure that they follow procedures and support them in decision-making, while enforcing rules and procedures with participants.
- Maintain the inventory of supplies to ensure they are adequate for the functioning of the warming shelter.
- Coordinate with City Serve Compassion Network regarding food and site volunteers to ensure timely delivery of meals and adequate volunteer support of shelter functions.
- Responsible for accurate, daily data collection.
- Coordinate medical services with Tri-City Health Services.
- Ensure that monitors complete nighty report of their observations and notes.
- Coordinate with Abode Services regarding outreach workers.
- Work compassionately with those who have difficulty engaging with service providers.
- Maintain a welcoming, safe, and equitable environment for clients, monitors/other staff, and volunteers.
- Effectively resolve conflicts among participants and de-escalate potentially violent situations.
- Coordinate with janitorial and building maintenance to communicate issues and schedule routine cleanings.
- Ensure participant adherence to rules, especially related to behaviors that are unsafe.  If necessary, notify public safety personnel to help “exit” clients with inappropriate or unsafe behaviors.
- Exercise good judgement and be sufficiently confident to call for 911 assistance in case of medical or other emergency.
- Coordinate with Human Services Executive Assistant regarding monitor work schedules to ensure adequate staffing at all times.
- Other related duties as assigned.