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Please note that applications are currently not accepted through CalOpps or any other third-party job board application system. To apply, applicants must complete an application via the City of San Jose’s website at www.sanjoseca.gov/citycareers.  

The actual salary shall be determined by the final candidate’s qualifications and experience. In addition to the starting salary, employees in the Enterprise Supervising Technology Analyst (ESTA) classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay.

The City of San José is recruiting for an IT Support Manager in the Information Technology Department. As a technical manager, this position will be responsible for overseeing infrastructure service and day-to-day operations for the City’s Emergency Operation Center (EOC).

The IT Support Manager supports the essential technologies needed to operate the City’s EOC in disasters, including the core network infrastructure, computing servers, storage, enterprise applications, collaboration tools, Mobile Device Management, Motorola Computer Dispatch workstations, and video and audio systems. The EOC technologies include a multi-layer redundant/backup network connectivity with a localized data center, servers, and storage. This allows the EOC’s technology services available during large-scale emergency events.

This position requires strong technical hands-on experience and leadership skills as well as the ability to take initiative and direct others. We are seeking an individual with a willingness to adapt to an ever-changing business as well as an ever-changing technical environment.  

The ideal candidate must be able to take full ownership of managing the IT infrastructure, business collaboration tools, and City applications to support the EOC and lead projects to completion. Infrastructure operations include identity management, private and public cloud infrastructure, server virtualization, system management and monitoring, client and server Windows Operating Systems and client applications, etc. Business collaboration tools include Microsoft Office 365 Productivity Suite, Microsoft Teams, SharePoint, related Office 365 Suite offerings, and Zoom. City applications include GIS, desktop applications, etc. This position demands a proven ability to resolve complex technical issues with limited resources.  A strong leadership mindset, the ability to deliver team productivity, and a strong civil servant mentality are essential to this position. 

The IT Support Manager is a member of the IT Department with a mission to support the EOC. The work plan defines the business requirements with priorities set by the Office of Emergency Management. As a member of the EOC response team, the IT Support Manager will need to be available onsite to support the emergency event. Work hours during an emergency event could be after City’s business hours or on the weekend.

Duties may include but are not limited to:

• Providing technical leadership for the City’s enterprise infrastructure which includes: network, servers, hyperconverged infrastructure, desktops and mobile devices, Active Directory, VPN, Federation Service, Public/Private Cloud support, enterprise storage, system management and monitor, enterprise system backups and restore, as well as Disaster Recovery of EOC IT services. 
• Performing hands-on system configuration and advanced troubleshooting infrastructure issues to ensure service availability to meet service level expectations. 
• Validating and managing system configuration changes to ensure successful system upgrades and configuration changes to production environment. 
• Developing technical guidelines and governance framework to ensure best practices and security.
• Triaging, leading and resolving advanced infrastructure issues and service outages.
• Leading project implementation to completion.
• Coordinating communication and IT service needs with Public Safety and departments.
• Managing asset life cycle, including tracking, replacement, and surplus of equipment.
• Managing infrastructure maintenance and support contracts.
• Providing technical leadership and IT training to EOC staff and City employees. 

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. 

Competencies

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:

Job Expertise – Demonstrates knowledge of and experience with applicable professional/technical principles and practices including Enterprise Architecture, technical project management, application lifecycle management, and applicable industry applications/systems platform tools. Breadth of expertise to enable managing major technology services, programs, and products across multiple departmental technology environments and ensuring cross coordination between departments, including adherence with Citywide and departmental procedures/policies and federal and state rules and regulations. 

The ideal candidate will also possess a combination of the following knowledge and experience:

• Strong technical hands-on experience in designing, configuring, implementing, managing, and troubleshooting current technologies such as:
  • Network (Ruckus) L2/L3 switches; 
  • HyperConverged Infrastructure (Nutanix); 
  • Private Virtual Infrastructure and NSX (VMWare);
  • Azure Public Cloud Infrastructure;
  • Configuration Management (SCCM);
  • Identity Management (Active Directory, Federation Services, Azure Active Directory);
  • Windows OS (Desktop Windows 10 and 11, Server OS 2016 and above);
  • Enterprise Backup and Restore, Disaster Recovery;
  • Microsoft Office 365 Productivity Suite and Collaboration Tools;
  •  Mobile Device Management (Microsoft Intune, VMware Workspace One);
  • PowerShell scripting; and/or,
  • Video/Audio system.
• Experience in leading Incident Response and Change Management.
• Experience creating and updating technical documentation.
• Understand infrastructure operations, security best practices, Disaster and Recovery.
• Ability to train end users on the use of computers and related applications 

Decision Making – Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions.

Analytical Thinking – Approaching a problem or situation by using a logical, systematic, sequential approach.

Problem Solving – Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

Leadership – Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction.

Teamwork & Interpersonal Skills – Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

Project Management – Ensures support for projects and implements agency goals and strategic objectives. 

Communication Skills – Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.

Selection Process

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews.

You will be prompted to answer the following job-specific questions during the online application process. Please note that there is a 4,000-character limit, including spaces, for each text response.   

1. Please select the areas of technical competency where you have comprehensive enterprise level experience in the configuration and ongoing support (check all that apply): 
   • Network Infrastructure
   • Hybrid (Virtual/Physical) infrastructure
   • Public Cloud resource management
   • Identity Management
   • Enterprise Storage Management
   • Performance monitoring
   • Enterprise backups/restore, Disaster Recovery
   • Desktop Imaging
   • Microsoft Office 365 Productivity Suite and Collaboration Tools
   • Mobile Device Management
   • Video/Audio System
   • None of the above 
2. From the areas you selected above, please describe your experience and list the specific hardware and software solution/tools along with the number of years of experience in each technical competency.

You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. In addition, please attach your resume as part of the application process. If you have questions about the duties of these positions, the selection or hiring processes, please contact Felipa Perez at Felipa.Perez@sanjoseca.gov. 

About Us

At the San Francisco Human Services Agency (HSA) we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential.  We are comprised of two city departments—Department of Benefits and Family Support, and Department of Disability and Aging Services,— and are united by our commitment to deliver essential services that support and protect people, families, and communities.

From financial, nutritional and employment support to protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need.

Role description

Under general supervision, assists in analyzing, planning, implementing, maintaining, troubleshooting and enhancing large complex systems or networks consisting of a combination that may include mainframes, mini-computers, personal computers, mobile devices, LANS, WANs, servers, data storage and the physical and logical components that integrate these systems together as an enterprise networking backbone. 

The 1042 Security Engineer is the journey level position in the Engineer series. The class is distinguished from the Senior level by the complexity of the tasks, projects or duties assigned, and is more independent than the Assistant level. This classification performs a wide range of complex analytical, design, planning, implementation, enhancement and problem resolution tasks on large complex systems and networks. Works within a framework of established procedures and interprets policies, procedures and guidelines. This level may formulate recommendations consistent with directives, policies, standards and regulations. Incumbents require only occasional instruction or assistance. Work is reviewed upon completion and for overall results. Serves as a technical architect and systems integrator for large complex systems or networks, with a focus on securing vulnerabilities and reducing risk of system and/or asset compromises.

Essential Duties:
 

1. Determine requirements for the development environment and / or enhancement for large complex systems that serve HSA’s programs. May research and conduct feasibility studies on new technologies.
2. Design, plan, integrate, test, implement, document and enhance large complex systems. This may involve the analysis, coding (.NET C#, Cold Fusion), web application design, database design, and evaluation of systems software, hardware and communications strategies.
3. Perform systems integration for interoperability over dissimilar platforms and technologies. This may involve the integration of various protocols and systems software.
4. Determine the proper installation parameters for software for smooth integration and efficiency in relation to the enterprise system and network.
5. Write code to customize large systems software which may involve specialized programming languages.
6. Read and understand requirements documentation and other documentation in order to write code to implement the required features for application systems.
7. Analyze, detect, identify and correct complex systems software or hardware deficiencies. Analyze, research and debug program logic and systems; modify program logic; analyze service requests for system changes or new requirements to determine the most effective approach and the appropriate staff time required to achieve the needed modification.
8. Provide emergency technical support for application issues to ensure system availability and data integrity. May provide on-call support to ensure rapid recovery from software or hardware problems for mission-critical systems and networks.
9. Act as the liaison between vendors, technical support hot-lines and departments to resolve complex systems. Coordinate and implement corrective measures; this may involve site visits, telephone assistance, remote systems and participation in technical committees.
10. Facilitate the demonstration and training of staff in the use of new hardware or software products.
11. Document procedures and troubleshooting techniques related to systems software and hardware; develop technical documentation and review documentation prior to general distribution.
12. Plan, develop and implement backup and recovery procedures for large systems.
13. Communicate with managers regarding system performance and operational issues. Suggest improvements to management.
14. Research and test new software technologies; report results; recommend software purchases. Learn and implement the new technologies that are brought in. Coordinate and work with vendors when needed. 
15. Attend meetings, workshops, and demonstrations; perform duties and responsibilities as assigned.

Please note that applications are currently not accepted through CalOpps or any other third party job board application system. To apply, applicants must complete an application via the City of San Jose’s website at www.sanjoseca.gov/citycareers. 

The actual salary shall be determined by the final candidate’s qualifications and experience. In addition to the starting salary, employees in this classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay.  

The Airport Department is currently recruiting to fill a Maintenance Worker II vacancy within the Maintenance Services Section. The Airport Maintenance Services Section is responsible for the maintenance, repair and improvements to Airport building facilities and properties on a seven day a week, twenty-four hour a day operation schedule. The Maintenance Worker II position at Mineta San José International Airport may lead a crew and/or performs skilled and semi-skilled work in public facilities and airfield maintenance. 

Typical duties for this position include, but are but are not limited to: 

- Maintaining a large area campus, including repair of asphalt and landscape care. 

- Repairing roadways, sewers, and landscape care (mowing, edging, tree care) 

- General carpentry and door hardware 

- General interior plumbing (various pipes & fittings, restroom fixtures) 

- General building construction maintenance and repair (flooring, drywall, tile, etc) 

- Safe operation of motor vehicles and equipment and knowledge of safety practices and procedures used in repair and maintenance of roadways and ground areas of large campuses. 

- Safe use of a variety of power hand tools utilized in landscape maintenance and building maintenance work. 

- Provide excellent customer service to the public and City staff. 

- Maintain system repair records and logs utilizing Computerized Maintenance Management Systems (CMMS) for planned maintenance on equipment and creating/closing work orders. 

- This position may be assigned to work any days of the week and be assigned to any of three shifts. 

- Incumbents in this position are required to possess and maintain all Airport grounds and Airside Operations Area (AOA) driving privileges. 

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. 

Competencies 

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. 

Desirable competencies for this position include: 

Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations including: 

- Knowledge of the safe operation of motor vehicles and equipment. 

- Knowledge of workplace safety practices and precautions. 

- Knowledge of preventive maintenance procedures. 

- Knowledge of safety rules in using herbicides, pesticides, insecticides, and other chemicals. 

- Basic knowledge of electrical 

- Basic knowledge soldering, welding, brazing, etc 

- Ability to follow oral and written instructions. 

- Ability to estimate and order materials necessary for work completion. 

- Ability to perform arithmetic calculations and to make simple measurements. 

- Ability to prepare reports and keep records of work completed, time spent, and parts, supplies, and materials used. 

- Ability to deal with the public. 

- Ability to lift heavy weights of 20-100 pounds. 

Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts. 

Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel. 

Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. 

Flexibility - Makes effective decisions and achieves desired results in the midst of major changes in responsibilities, work processes, timeframes, performance expectations, organizational culture, or work environment. 

Multi-Tasking – Can handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and/or current position(s). 

Please note that applications are currently not accepted through CalOpps or any other third party job board application system. To apply, applicants must complete an application via the City of San Jose’s website at www.sanjoseca.gov/citycareers. 

The actual salary shall be determined by the final candidate’s qualifications and experience. 

Mineta San José International Airport is accepting applications for the position of Maintenance Assistant.

The Maintenance Assistant position is responsible for raking leaves and debris, digging post holes, trimming hedges and trees, as well as cleaning large areas that contain debris, weeds, abandoned materials, catch basins and gutters. The Maintenance Assistant will also be required to safely operate pressure washers, scrubbers, sweepers, pick-up trucks, as well as tractors with flail mower attachments. Other responsibilities include assisting with forming, pouring and finishing of new concrete surfaces, and working on landscape projects near roadways, which may involve proper set-up of roadway markings and traffic control. In addition, this position will be responsible for planting ground covers, flowers, plants and trees, using a variety of soil amendments and fertilizers. The use of power hand tools for the maintenance and repair of plumbing fixtures, doors, roofs, sanitary sewer line cleaning, changing lamps, emptying trash and picking up trash/debris in assigned areas will also be required.

Other duties may include:

- Digs holes, trenches, and ditches using picks, shovels, jack hammers, spades, cultivating forks, post hole diggers and other tools; loads, unloads, shovels, and rakes sand, gravel, dirt, fertilizer, loam, asphalt, and other materials.

- Participates in the repair of sewer lines, checking of sanitary sewers, laying of sewer pipes, and installation of sewer connections.

- Performs labor in the planting, cultivating, trimming, removing, watering, and spraying of lawns, plants and other vegetation.

- Mows and trims lawns, rakes leaves, hoes weeds, clears paths and trails, empties trash containers, cleans equipment, structures, and facilities, such as courts, swimming pools, park grounds, restrooms and work areas.

- Performs labor in the erecting of tree supports

- Sets up cones and barricades for traffic and safety control, may perform as a flag person.

- Lifts heavy weights.

- Operates small dump trucks, light flatbed trucks, portable cement mixers, small sweepers and other equipment.

- Uses tools such as air spades, tampers, picks, shovels, hoes, rakes, pruning shears, rototillers, trimmers, shears, edgers, loppers, pruners and other items.

- Uses general carpentry, mechanical and hand tools, such as saws, drills, wrenches, hammers, screwdrivers, ladders and other tools.

- Is responsible for safe operation of equipment and tools.

- Is responsible for vehicle and pedestrian traffic safety in work areas.

- May provide information and deal with the public.

- May complete vandalism reports, work orders and other related service forms.

- Incumbents in this position are required to possess and maintain all Airport grounds and Airside Operations Area (MOAP) driving privileges.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Competencies

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.  Desirable competencies for this position include:

-Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.

-Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts.

 -Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel.

-Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

-Customer Service – Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor. 

-Flexibility – Makes effective decisions and achieves desired results in the midst of major changes in responsibilities, work processes, timeframes, performance expectations, organizational culture, or work environment.

-Reliability - Completes quality work assignments in a timely and efficient manner; fulfills responsibilities and maintains confidentiality as appropriate.

-Multi-Tasking - Can handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and/or current position(s).

The City of Redwood City’s invites you to apply for the position of Pre-School Teacher (Bilingual Preferred).

• Please click on the job announcement file below to review the recruitment flyer.
• A complete application is required.
• Applications will be reviewed continuously as they are received. Interested individuals are encouraged to apply as soon as possible.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.
 

The City of Redwood City is looking for individuals interested in working on an on-call basis providing transportation for seniors attending functions at the Veterans Memorial Senior Center plus working with staff on any programmatic needs assistance.  Hours will vary based on Center needs and will not exceed 10-20 hours per week.

Please click on the PDF link below to review the complete job announcement.

We strongly encourage interested candidates to apply as soon as possible. Applications are reviewed as they are received, and selections can be made at any time during the recruitment process. 

The City of Redwood City invites you to apply for the position of

Program Leader II (After School Program).

Join our team

ABOUT THE POSITION

In working with the Youth and Teen Unit individuals will have the opportunity to be a part of a team of dedicated Program leaders who are passionate about the community and inspiring youth to reach their full potential.

Through special funding, new hired employees may be eligible to receive up to $1000 as a signing incentive.  Terms and conditions may apply. 

Please click on the job announcement file below to review the recruitment flyer.

• A complete application is required.
• Applications will be reviewed continuously as they are received. Interested individuals are encouraged to apply as soon as possible.

CASUAL RECREATION SPECIALIST/LEAD

5 - 25 HOURS/WEEK (Flexible)          

Note: Casual non-benefited employees are limited to working no more than twenty-five (25) hours per week and no more than 900 hours in a fiscal year (July 1-June 30).   

Recreation Services Division has multiple program lead staff openings across many recreation programs and activities. We serve youth, adults and older adults and have opportunities for flexible working hours (i.e., morning, after school, evenings, lunch time, weekends, etc.). Individuals may choose to work one assignment or multiple assignments and flexible work hours are possible to accommodate school schedules and/or other commitments.

• Organize and lead activities such as arts & crafts, sports & games, health & fitness
• Supervise participants, volunteers and program support staff during programs/activities
• Take attendance and administer/organize other paperwork and forms as needed
• Issue, maintain and store equipment and supplies
• Suggest and develop activities as appropriate to enhance program/activity
• Interact and communicate effectively with children, parents, caregivers, volunteers and City staff
• Ensure the safety and well-being of program participants, support staff and volunteers
• Responsible for program staff development, training and supervision (i.e. staff meetings)
• Other duties as assigned

• Minimum age: 18 years old
• Two (2) years or two summers (2) of experience in specific program area (recreation, after school, health & fitness) or population (youth, adults, older adults, special population) identified above
• Experience interacting with the public
• Ability to follow oral and written instructions. 
• Experience with staff/volunteer supervision or support

• High School Diploma or GED
• Possess a valid CA Class C driver's license and a safe driving record
• Bilingual in Spanish, Mandarin or Farsi
• Willingness to obtain First Aid/CPR Certification (paid training)
• College courses in education, social service, recreation, human services, etc. 
• Experience working directly with the public in a recreation or education setting.
• Experience with Microsoft Office Suite (Word, Excel, Publisher, PowerPoint, Outlook)

If you are interested in this opportunity, please submit a completed application, supplemental questions, and resume to Human Resources Department. City of Sunnyvale employment paper application can be downloaded from the City's employment page; go to Sunnyvale.ca.gov, Search: Jobs.