Location
Description
POLICE RECORDS TECHNICIAN I
$4,962.25 - $6,982.33 MONTHLY BASE SALARY PLUS EXCELLENT BENEFITS! In addition to the above:
- 6.6% Holiday Pay in lieu of holidays off.
- 5% Bilingual Pay for verbal fluency in Spanish/English
- $41.67 per month uniform allowance
PRT’s typically work a 4-10 or 5-8 work schedule. Must be available to work varied shifts as well as weekends and holidays as scheduled.
An additional 5% step (Step F) is available to employees in this job classification after completion of five years of service, one year at Step E, and good performance evaluation.
An additional 5% step (Step G) is available to employees in this job classification after completion of ten years of service, one year at Step F, and good performance evaluation.
An additional 5% step (Step H) is available to employees in this job classification after completion of fifteen years of service, one year at Step F, and good performance evaluation.
The City of Gilroy is an equal opportunity employer and supports workforce diversity, equity, and inclusion. Join our team!
ABOUT THE DEPARTMENT AND POSITION
The mission of the police department is to “Provide Excellent Public Safety Services in Partnership with the Community.” We are committed to building trust, fostering collaboration, and ensuring the safety and well-being of everyone who lives, works, and visits Gilroy. Every member of our organization is expected to serve with Respect, Integrity, Compassion, Teamwork, and Accountability – the core values that guide our daily work.
The police department is divided into three divisions: Field Operations (Patrol, K-9, Community Services Offices, Graffiti Abatement, Animal Control), Special Operations (Investigations, Traffic, Anti-Crime Team, Regional Task Forces), and Administration (Records, Property & Evidence, Communications (Police and Fire 911 Services), Budget) each managed by a Police Captain.
The Police Records Technician I (PRT) plays a critical role in supporting the administrative functions of the department. Under the direct supervision of the Police Records Supervisor, and under the functional supervision of the Police Captain, this position performs a wide range of clerical/administrative duties that require accuracy, efficiency, and confidentiality. PRTs are essential team members who help ensure accurate documentation, record management and information flow that support frontline operations, and public safety efforts. PRT’s require shift work that includes weekends, evenings, and holidays to provide around-the-clock support to our community and law enforcement partners.
Ideal Candidate
IDEAL CANDIDATE WILL:
- Demonstrate a strong commitment to customer service with a genuine desire to assist and support both internal staff and the public.
- Exhibit excellent verbal and written communication skills with ability to communicate clearly, professionally, and with tact.
- Embrace flexibility and adaptability, remaining responsive to the changing priorities and needs of the Records Unit.
- Maintain a friendly, approachable, and professional demeanor when interacting with others, even in high-pressure situations.
- Be highly organized with the ability to complete multiple tasks and projects simultaneously while maintaining attention to detail.
- Possess strong technology skills including Microsoft Office software Excel, Word, and Outlook.
- Exercise the highest level of discretion and confidentiality in handling sensitive and protected information.
- Have a high capacity to successfully complete a challenging training program.
- Have participated in a “sit-along” in a Police Records Unit.
QUALIFICATIONS
- Any combination of education and experience equivalent to high school graduation or GED and two years clerical work which included working in a demanding environment with a high volume of public contact.
- Transcription of documents using a word processor is desired, but the City will train on the use of this equipment as needed.
- Keyboarding skills at a rate of 45 net words per minute. (Final Candidates may be tested).
- Pass a post-offer psychological evaluation and medical examination, which includes a drug test.
- Pass a POST background investigation, which includes a polygraph examination, and extensive Department of Justice criminal record check and an FBI clearance.
- Possess and maintain a valid California Driver License and a safe driving record necessary to operate assigned vehicle(s) if the nature and duties of the job necessitate driving.
- Prefer non-tobacco user.
- Bilingual (English/Spanish) desired, but not required.
Benefits
Special Instructions
APPLICATION PROCESS
If you are interested in pursuing this exciting career opportunity please attach and submit the following required items with your NEOGOV application:
- A completed City of Gilroy online application including supplemental responses.
- A cover letter explaining your interest in the position with the City of Gilroy is preferred.
- A detailed resume focusing on relevant work experience and education is preferred.
City Application Form – Candidates must complete the NEOGOV City of Gilroy application form for this position and submit online. Please prepare attachments prior to completion of the NEOGOV application as incomplete applications will not be accepted.
Apply Online: Go to https://www.governmentjobs.com/careers/cityofgilroy. You can apply online by clicking on the job title you are interested in and clicking on the "Apply" link. After viewing the Job Description, click the 'Apply' tab. If this is the first time you are applying using our online job application, you will need to create an account and select a Username and Password. After your account has been established, you can import your resume from LinkedIn, upload it from a saved document on your computer, or manually enter your personal information. This application will be saved and used to apply for future job openings.
Recruitment Schedule – Key Dates*
- Application Closing Date: November 14, 2025
- Oral Board: December 9, 2025
- Department Interview: TBD
(*Note: The examination process/schedule may be changed as needed by the City.)
Only complete application packets will be reviewed. Only the most qualified applicants with the most relevant experience and education will be invited to continue in the selection process. In addition, final candidates for the position are required to pass an employment background check, State of California Department of Justice criminal records check, medical evaluation, and drug screen, given at the City's expense, prior to appointment. If special accommodations are necessary at any stage of the selection process, please contact the Human Resources Department right away 408-846-0228.
Attention: Communication regarding your status in this recruitment process will be conducted via e-mail. Be sure to include an e-mail address on the employment application. Applicants are responsible for notifying Human Resources of any changes to an e-mail address and/or other contact information.
THE CITY OF GILROY IS AN EQUAL OPPORTUNITY EMPLOYER
AND SUPPORTS WORKFORCE DIVERSITY.