HRIS Departmental Systems Analyst - Confidential (Open and Promotional) (20682181)

The Human Resources Department is seeking well qualified candidates for the position of HRIM Departmental Systems Analyst.

The Departmental Systems Analyst (DSA) will provide complex analytical support for the adaptation of and enhancement to Workday, the County’s incorporated human resources information system.  There is currently one vacancy in the HRIM division of the Human Resources Department.

In general, the DSA will provide analytical and technical expertise to support the configuration, maintenance, and continuous improvement of Workday Human Capital Management (HCM), Compensation, and Talent modules. The role serves as a key link between HR program areas, departmental users, and technical teams to ensure system functionality and data integrity and to ensure business processes effectively support departmental and organizational needs. 

The DSA will also: 

• Configure, maintain, and process negotiated compensation and classification changes such as cost-of-living adjustments, equity increases, and legislative updates within Workday.
• Administer and update job profiles, compensation plans, and related structures, supporting the Classification and Compensation program.
• Provide HCM support to departments during major workforce activities such as reorganizations, seasonal staffing, and fiscal year transitions.
• Coordinate regression testing and implement changes associated with bi-annual Workday updates in assigned functional areas.
• Prepare and distribute procedures, communications, and reports to support HR programs, system enhancements, and compliance initiatives.

The DSA must have knowledge of departmental operations and Workday system functionality, enabling effective communication between technical and non-technical staff. This includes the ability to translate business needs into system configurations to ensure that HR processes are accurately and efficiently supported. 

 
The ideal candidate will have:

• Strong analytical and technical skills with the ability to research, test, and configure system changes within Workday HCM, Compensation, and Talent. 
• Experience supporting or administering complex HRIS systems, with a focus on improving functionality and process efficiency. 
• Demonstrated ability to troubleshoot issues, evaluate alternatives, and implement effective solutions. 
• Excellent attention to detail, organization, and data accuracy in a fast-paced environment. 
• Strong communication, collaboration, and problem-solving skills with the ability to translate business needs into system improvements. 
• Enthusiasm about continuous learning opportunities to cross-train in other modules in Workday with the addition of Learning, Journey, Peakon, and Help modules in the next year.

NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, limited term, unclassified, and regular classified vacancies. 

Examples Of Duties

Duties may include, but are not limited to, the following:

• Configure, maintain, and process negotiated changes in Workday such as cost-of-living adjustments, equity salary updates, and other compensation adjustments.
• Create and maintain compensation grades, steps, and allowance plans and administer job profiles and position management to support classification and compensation functions. 
• Provide HCM support for departmental operations including reorganizations, fiscal year transitions, and large-scale staffing actions. 
• Configure and maintain custom objects and request frameworks for HR programs that are within HCM (e.g., Hiring Incentive Program, Employee Referral Program, Tuition Assistance, Admin/Vacation Cash Out, Fitness Area and Equipment Usage Waiver). 
• Coordinate and perform regression testing and audits during Workday bi-annual updates.
• Draft and distribute user communications, training materials, and procedural updates to support new functionality or system changes within HCM.
• Maintain Help Text, Quicktips, videos, pictures, and announcements within HCM.
• Support and enhance Talent optimization within Workday, ensuring alignment between performance and development processes and future modules such as Learning, Peakon, Journeys, and Help for a cohesive and integrated employee experience. 

Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to qualify is:

• Three years of responsible experience in a position that would provide knowledge of department-specific programs, processes, and/or operations, including at least one year of experience in planning, implementation, oversight, and/or utilization of automated information systems and applications used to support departmental activities.

Knowledge of: 

• Principles, practices, policies, procedures, regulations, and applicable state and federal laws pertinent to assigned operational and/or program area.
• Principles and practices used in the analysis and development of procedures and information systems associated with assigned operational and/or program area.
• HRIS concepts, data processing, and workflow design.
• Methods for planning, organization, and prioritizing multiple duties to ensure the ability to meet deadlines.

Skill/Ability to:

• Provide analytical and technical support to users of Workday, translating business needs into functional requirements, and finding solutions for pain-points. 
• Evaluate, test, and implement system enhancements to improve efficiency and user experience. 
• Maintain strong attention to detail when performing mass updates in Workday that impact job structures, compensation, and employee records.
• Collaborate with multiple stakeholders to ensure consistency and alignment across all Workday HCM areas, guiding stakeholders to maintain cohesive processes and configurations that support an efficient end-to-end system experience for employees. 
• Develop and deliver clear training materials, user guides, and communications to support process or system changes. 
• Plan, prioritize, and manage multiple tasks while meeting critical deadlines.
• Communicate effectively with both technical and non-technical staff and maintain cooperative working relationships.

Application/Examination

Open and Promotional. Anyone may apply. Current County of San Mateo employees with at least six months (1040 hours) of continuous service in classified regular, probationary, extra-help, or limited term positions prior to the final filing date will receive five points added to their final passing score on the examination. 

The examination process will consist of an application screening (weight: pass/fail) based on the candidates' applications and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%), which may include the evaluation of a brief writing exercise given immediately preceding the interview. 

Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense. Interviews may be conducted virtually using MS Teams.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire.

    
To apply:

• Complete the County of San Mateo Employment Application Form
• Provide responses to the Supplemental Questionnaire that is part of the Application Form

Tentative Recruitment Schedule

Final Application Filing Date: November 24, 2025, by 11:59 p.m. 

Application Screening: November 25-26, 2025

Panel Interview: December 10-11, 2025

About the County  

San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities. 
    
The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.

The County of San Mateo is an equal opportunity employer. We seek to hire, support, and retain employees who reflect our diverse community.

Analyst: Chet Overstreet (10 2025) (Departmental Systems Analyst – V233)