Description
The Community Outreach Specialist performs a wide range of duties to advance awareness of Pioneer in existing and expansion territories, promoting customer care services and programs, and supporting the overall awareness of the agency through a variety of strategic communication tactics. Duties include:
- Supporting activities related to expansion and growth opportunities for Pioneer.
- Researching opportunities to cultivate relationships with stakeholders in expansion communities, including potential member staff, elected officials, business and fraternal organizations, senior and income assistance groups, and influential customers that may take advantage of Pioneer’s many benefits, including competitive and stable rates, and programs.
- Supporting the preparation of Pioneer’s participation in public events through baseline research and materials development.
- Supporting elements of the service launch process by identifying key opportunities, coordinating media briefings, and developing regionally-focused materials for the media and general public.
- Supporting the Director of Communications, responding to inquiries, preparing, proofreading and delivering presentations to various community groups, participating in on-site visits, emailing, cold-calling, and providing information about Pioneer’s programs and services, including cost comparisons.
- Working with Pioneer’s Communications, Customer Care and Programs teams to support, organize and implement community outreach efforts to market Pioneer’s programs and services to the general public and other stakeholders.
- Participating in and supporting meetings with Pioneer staff and vendors to ensure all outreach activities align with strategic objectives.
Qualified candidates will have an ability use a variety of software packages including Microsoft Suite, Google Suite, including Sheets, Docs, and Calendar, engage and coordinate with diverse stakeholders in person, on the phone, and through email to promote and explain Pioneer’s services and programs, multitask on several projects while delivering a consistent, high-quality and timely work product, and fully interpret and explain energy data and statistics to stakeholders in a simple and understandable manner.
Bachelor’s degree from an accredited college or university with major course work in Communications, Public Administration, or a related field.
OR
Experience:
Four years of experience in community energy outreach, or equivalent experience. Experience working in a public utility and/or Community Choice Aggregate program is desirable.
For a detailed brochure and application, go to: https://pioneercommunityenergy.org/about-us/career-opportunities/