Community Program/ Technology Specialist I/II - Bilingual Skills Preferred (20649040)

Do you thrive on creativity, connection, and community impact? San Mateo County Libraries is seeking enthusiastic and innovative individuals to join us as Community Program and Community Technology Specialists. Come join a collaborative, forward-thinking team that values curiosity, equity, and joy.

This recruitment will be used to fill current and future vacancies for Community Program and Community Technology specialists throughout San Mateo County Libraries. To best serve our diverse and multilingual communities of San Mateo County, bilingual language skills are strongly preferred.

Community Program & Technology Specialists (CPS & CTS) work in a variety of settings, both inside and outside of our libraries, to make a difference in our community by building strong community connections—partnering with local organizations, reaching underserved populations, and designing programs that reflect the diverse voices and needs of our neighborhoods. The Community Technology Specialist position is distinguished from the Community Program Specialist position by focusing their work on hands-on, maker-centered programming—bringing STEM to life through workshops, maker technology, and creative DIY experiences that empower learners of all ages and address the digital divide.

The ideal CPS candidate will have the ability to:

• Provide excellent customer service to a diverse community of all ages in a busy public library.
• Design, adapt, and deliver innovative services that benefit the needs of the community.
• Identify and implement research-based methods, practices, techniques, and pedagogy that help learners succeed.
• Maintain and develop inclusive programs that support learners, including but not limited to English as a Second Language (ESL) learners.
• Plan, schedule, coordinate, and carry out programming, workshops, and classes.
• Coordinate and participate in outreach activities to community groups and agencies, ranging from tabling to public speaking.
• Collect and maintain program records and statistics and create reports, as needed.
• Assist in the recruitment, training, and management of volunteers.

Work frequent evenings and weekends.

In addition to the above, the ideal CTS candidate will have the ability to:

• Guide patrons in learning by doing, teach groups and individuals with a wide variety of tech experience and learning styles.
• Plan, schedule, coordinate, and carry out technology, maker, and STEM-related workshops and events to patrons of all age groups in the library and at school visits, fairs, and other outreach activities to community groups and agencies.
• Train coworkers in new technologies and support peers as an IT mentor and guide.
• Support the successful deployment of new technologies to the public and recommend and provide feedback on the implementation of new technologies.
• Have familiarity with makerspaces and makerspace technology including: 3-D printers, laser printers, vinyl cutters, and design software.
• Assist in the creation of technical documentation and procedures as needed.
• Have experience working with Windows and Mac OS, and mobile devices.

TENTATIVE RECRUITMENT SCHEDULE

Final Filing Date: Thursday, August 14, 2025, 11:59 PM PST

Application Screening: August 18 - 22, 2025

Civil Service Panel Interview: September 2 and/or 3, 2025