Probation Services Manager II - Services (20682088)

The County of San Mateo Probation Department is seeking highly qualified candidates with exceptional leadership qualities for the position of Probation Services Manager II - Services.

The Position

The Assistant Deputy Chief (Probation Services Manager II) is responsible for planning, organizing, directing, and coordinating one of a variety of significant juvenile services, adult and pretrial services, or administration program areas, while developing and implementing divisional goals, policies, and priorities. This role provides high-level administrative support to senior management within the Probation Department and holds full management responsibility.

Description

Reporting to the assigned Deputy Director of Probation Services, the Assistant Deputy Chief exercises direct and indirect supervision over lower-level supervisory, sworn, professional, technical, and clerical employees. This position oversees major functional areas in the Adult and Pretrial Services, Juvenile Services, and/or Administration Divisions. Additionally, the Assistant Deputy Chief provides leadership and direction to the Probation Services Managers I, ensuring effective staff supervision, coordination, and support.

The ideal candidate will be:

• A visionary, "big picture" thinker who is comfortable with organizational movement and has the capacity to manage organizational change.
• A dedicated, results-oriented individual with a genuine desire to be a part of the department's management team and its future.
• A leader with knowledge of and diverse experience in departmental operations, as well as extensive work experience in a sworn capacity.
• An approachable and politically astute leader, with a management style that fosters trust, loyalty, respect, commitment, and partnership.
• An experienced, productive manager who leads by example, empowers staff, and values the culture of collaboration and accountability of all employees.
• An excellent communicator, both orally and in writing, with an ability to make effective and persuasive presentations in order to achieve consensus.
• A diplomatic member of the Probation management team.
• An independent thinker who fosters teamwork, welcomes new and creative ideas.
• Knowledgeable of County policies, procedures, and Memorandums of Understanding, and be comfortable in handling personnel issues while working closely with County Human Resources.

Duties may include, but are not limited to, the following:

• Provide highly responsible administrative and management assistance to the Deputy Chief Probation Officers by planning, organizing, directing, and reviewing all functions and activities of a variety of programs in the Probation Department.
• Direct, supervise, and guide assigned departmental staff by establishing goals, policies, and performance standards, conducting periodic evaluations for the staff members' performance, and counseling staff members regarding their performance and career development consistent with the Department's mission and expectations.
• Plan, organize, coordinate, and direct a group of subordinates in all phases of the assigned unit.
• Consult with and advise other County staff and the public regarding pertinent probation policy issues and participate in the development of standards and programs relating to these policies.
• Consult and cooperate with other department managers, state and local welfare agencies, schools, and law-enforcement personnel on relevant aspects of the assigned program area; discuss problems, develop alternative strategies for dealing with those problems; assist in implementation of solutions, as necessary.
• Direct and counsel assigned staff in the planning, budgeting, and record systems needed to monitor and evaluate the effectiveness of the assigned program responsibilities.
• Assist in the preparation and administration of the Departmental budget.
• Interpret and make presentations to agencies, community organizations, and private citizens on crime and delinquency problems, methods of control, and objectives of the courts and the department.
• Interpret and execute the instructions of the Courts.
• Consult with and advise the Court, other County staff, and the public regarding probation policy issues and participate in the development of standards and programs relating to these policies.
• Consult and work with professionals in the fields of medical and mental health care.
• Represent the Probation Department as required in formal and informal meetings, conferences, and oral and written communications.
• Perform a variety of special assignments, prepare complex analytical and statistical reports in any of several areas of human resource planning, as assigned.
• Involvement in internal administrative investigations and personnel issues.
• Perform related duties as assigned.

TENTATIVE RECRUITMENT SCHEDULE

Final Filing Date: Thursday, November 20, 2025, 11:59 PM PST

Application Screening: December 1 - 5, 2025

Civil Service Panel Interview: December 11 and/or 12, 2025