Social Work Supervisor - Aging & Disability Services -Support Services

San Mateo County Health is seeking two experienced and collaborative leaders for the position of

Social Work Supervisor within Aging & Disability Services (ADS) – Supportive Services!

 

The Social Work Supervisor will provide leadership, guidance and mentorship to a diverse team of Social Workers Public Health Nurses and Community Workers while fostering collaboration across diverse professional perspectives. The ideal candidate will plan, assign, review and evaluate staff work while fostering a supportive, high-performing team culture grounded in respect, accountability and continuous learning. This position provides direction to staff on casework concepts, methods and procedures, provisions of services, and departmental policies and procedures under direction of a Health Services Manager.One position will oversee operations within ADS’ Supportive Services unit, which includes the Enhanced Care Management (ECM), Partners for Independence (PFI), and In-Home Supportive Services (IHSS) programs The other position will focus on supporting ADS’ Supportive Services unit, focusing on operations in the IHSS program and staff. Both Supervisors will play a key role in supporting staff through change, strengthening communication across programs and ensuring alignment with the County’s vision for person-centered, equitable care.

 

While program knowledge can be learned, this role requires a strong foundation in supervision, coaching, and team leadership, especially in guiding staff through change and fostering collaboration in dynamic, multidisciplinary environments. Both Supervisors will assist with the on-going integration of California Advancing and Innovating Medi-Cal’s (CalAIM) ECM and Community Supports and IHSS programs, working closely with the Health Plan of San Mateo (HPSM) to streamline services and promote a seamless continuum of care within a whole-person model.

 

Each full-time position follows a Monday - Friday, 8am -5pm schedule, working in both South San Francisco and San Mateo offices.  It is anticipated that the position will primarily work in the office during the probationary period, but include hybrid work accordingly. Office requirements include four on-site workdays aligning with operational needs and County requirements.

 

The ideal candidate will be a confident, empathetic, and solutions-focused leader who values collaboration and professional growth. They will demonstrate:

• Proven ability to lead, coach, and inspire staff to achieve shared goals and provide high-quality, person-centered services.
• Skill in building cohesive teams and cultivating a culture of trust, accountability, and continuous improvement.
• Strong emotional intelligence and the ability to navigate complex team dynamics with professionalism and tact.
• Excellent communication and conflict-resolution skills; the ability to guide conversations constructively and maintain alignment through change.
• Experience supervising staff through an equity lens, with an emphasis on inclusion, respect, and fairness.
• Ability to manage multiple priorities, organize work efficiently, and maintain focus on both daily operations and long-term program objectives.
• Working knowledge of IHSS and related programs is helpful, but not required, what’s most important is a willingness to learn and a commitment to supporting others’ learning.
• Familiarity with the laws, rules, regulations and procedures governing the operation of public social services agencies and the variety of service programs.
• Knowledge of case management principles, including integrating social and health care services to enhance client function and stability.
• Ability to manage day-to-day program details while keeping in view the agency’s broader philosophy, standards, and requirements.
• Strong analytical and problem-solving abilities, with sound judgment in decision-making.
• Possession of a clinical license such as an LCSW (or equivalent), which is highly desirable but not required.

 

The Supportive Services Social Work Supervisor’s responsibilities may include, but are not limited to:

• Providing support and supervision to a team of Social Workers, Public Health Nurse, Community Worker, and/or office staff.
• Reviewing and approving health and psychosocial risk assessments, care plans, and other clinical assessments.
• Troubleshooting issues with the Q Continuum System, HPSM MedHOK database system and the State IHSS CMIPS II database system.
• Establishing and maintaining collaborative working relationships with peers and colleagues from IHSS, other managed long-term services and supports programs and managed care plans, such as HPSM and Kaiser Permanente.
• Maintaining and reporting on program specific data, metrics and performance measures.
• Training, reviewing, consulting and guiding IHSS work, including initial and reassessments.
• Understanding and supporting LEAP efforts (e.g., process improvement) tracking progress and continuously gathering information about process improvements.
• Conducting presentations to community partners, contract agencies, and other County staff. 
• Reviewing client cases and communicating with clients’ formal and informal support as needed.
• Developing and updating Supportive Services Policies and Procedures.
• Other duties as assigned.

NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.

Tentative Recruitment Schedule
Final Filing Date: Monday, December 22, 2025, at 11:59PM PST
Application Screening: Week of December 29, 2025
Panel Interviews: Week of January 12, 2026