Resident Services Coordinator (20664170)

An exciting opportunity is now open. 

Resident Services Coordinator 

$39.65 - 53.13 per hour 

($82,472 - $110,510.40/year) 

Opening Date: 9/19/25 

Closing Date: 10/3/25 

Are you interested in making an impact? The Santa Clara County Housing Authority (SCCHA) is the county’s largest provider of affordable housing, and envisions a future where we, as an organization, become a relevant community leader, expanding our commitment to increasing the supply of safe and affordable living environments for low-income families.     

How You Will Make an Impact:  

The Santa Clara County Housing Authority (SCCHA) is committed to enhancing the lives of our residents through innovative services and strong community connections. We believe in the power of collaboration and outreach to foster vibrant, supportive environments.  

The Resident Services Coordinator conducts programming to support residents living in affordable housing communities through resource navigation, event and workshop planning, and stakeholder collaboration. Programs to facilitate or coordinate may include: food distribution events, coffee socials, budgeting workshop, walking groups, fall prevention classes, parenting classes, resident surveys, and others. Coordinators will also provide 1-on-1 assistance to residents to connect them to local resources and public benefits. 

A coordinator will provide services to 2 or more properties that house families, seniors, single adults, special needs, and/or permanent supportive housing residents.  

Work schedule 

SCCHA staff work on a 9/80 schedule. 80 hours of work are compressed in a 9-day period, with every other Friday as a day off.  Resident Service Coordinators will be onsite at the properties or at the office 4 days a week depending on the number of properties assigned. There is an option to work remotely on the working Fridays. 

This position will require some evening and weekend hours.  Come join our team! 

What Our Team Is Looking For:  

Any equivalent combination of education and/or experience likely to provide the required core competencies may be considered. A typical combination that is qualifying may include:  

• An associate degree in sociology, social work, business administration, public administration, career planning or related field; and 

• Three (3) years of increasingly responsible experience administering or supporting the administration of resident services and/or community outreach programs in a government or non-profit agency.  

• Possession of a valid California Driver's License and satisfactory driving record at the time of appointment is required as a condition of initial and continued employment only if the operation of a vehicle, rather than the employee's ability to get to/from various work locations in a timely manner, is necessary to perform the essential functions of the position.