Description
The Department:
The Santa Clara City Library is a department of the City and has positioned itself as a dynamic community hub, providing access to information, literacy resources, educational programming, and promotes civic engagement in Santa Clara. The Library Department is organized into seven divisions: Administration, Adult Services, Branch Services, Customer Services, Facilities, Technical and Technology Services and Youth Services. Santa Clara City Library has recently finalized and in the ongoing process to implement its new Strategic and Facilities Master Plans that will support the direction of future library services.
The Position:
The Library Assistant I is the entry-level classification in the Library Assistant series. This recruitment is to fill a full-time position at the Northside Branch Library, that serves the diverse and growing community in the northern part of the City of Santa Clara. As a community-focused branch, it provides welcoming, responsive library services that support lifelong learning, literacy, and community connection.
The incumbent provides frontline support for library services by maintaining high standards of customer service, upholding library policies and procedures, ensuring the safe and effective operation of library technology, and participating in community outreach efforts and programs. This position plays a key role in creating a positive and inclusive environment for patrons of all ages.
The ideal candidate will demonstrate the ability to work collaboratively within a team while also exercising sound independent judgment and initiative. Strong communication skills, a commitment to excellent customer service, comfort with basic technology, and adaptability in a fast-paced public service environment are essential. Candidate should be someone who is approachable, dependable, and eager to contribute to a branch culture that values respect, teamwork, and continuous improvement.
Additional Information:
Applications must be filled out completely (e.g. do not write “see resume, NA, or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Cover Letter and 2) Resume. Incomplete applications will not be considered.
Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov. Applications must be submitted by the filing deadline of March 19, 2026 at 4:00 PM.
THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED ABOVE. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT.MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. APPLICANTS WILL BE CONSIDERED FOR POSITIONS ADHERING TO ALL APPLICABLE CITY POLICIES, INCLUDING BUT NOT LIMITED TO CMD 033- EMPLOYMENT OF RELATIVES.
The annual salary range for this position is $76,905.60 - $98,739.84. This position may be filled at or near the minimum of the salary range.
Minimum Qualifications:
EDUCATION AND EXPERIENCE
Minimum Education Requirements:
Completion of sixty (60) semester units or ninety (90) quarter units from a college or university.
Minimum Experience Requirements:
Six (6) months of experience involving direct public contact and/or clerical work.
Acceptable Substitution:
Additional qualifying experience may be substituted for the required education on the basis of one (1) year of experience for thirty (30) semester units or forty-five (45) quarter units up to two (2) years.
License/Certifications:
Possession of a valid California Class C driver's license is required at the time of appointment and for the duration of employment.
Desirable Qualifications:
One (1) year of customer service or library work experience.
Other Requirements:
Must be able to perform all the essential functions of the job assignment, with or without reasonable accommodation.
May be required to work evenings and weekends.
Follow this link to view the entire Class Specification, which includes more information on Typical Duties and Knowledge, Skills, and Abilities.
Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview may be required prior to appointment.
Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application.
VETERAN’S PREFERENCE POINTS: This position qualifies for Veteran’s Preference Points. Applicants who have separated from service (Active Duty Status) must submit proof of honorable discharge (Form DD214) with their application at time of filing or will be ineligible to have points added to their final score.
The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov.