Location
Description
Applications are being accepted for the position of Literacy Program Manager with the City of South San Francisco in the Library Department.
APPLICATION DEADLINE: WEDNESDAY, AUGUST 13, 2025 AT 5:00 PM, OR UPON RECEIPT OF THE FIRST 100 ONLINE APPLICATIONS, WHICHEVER OCCURS FIRST.
THE CITY OFFERS AN ATTRACTIVE BENEFIT PACKAGE, AS WELL AS CALPERS RETIREMENT PLAN AND SOCIAL SECURITY PARTICIPATION.
The Department
The South San Francisco Public Library is a full-service library committed to delivering quality services to a diverse community. Library services are available at three sites, including the Main Library (901 Civic Campus Way), the Grand Avenue Library (306 Walnut Avenue) and the Gene Mullin Community Learning Center (520 Tamarack Lane). Lifelong literacy services are provided by Project Read at the Main Library and the Gene Mullin Community Learning Center (GMCLC).
The Position
This position manages core library literacy services over several program areas that include one-on-one adult tutoring, ESL, Computer and Citizenship instruction and programs, family literacy outreach and activities including our early literacy outreach van, afterschool homework program for a local Title I school, and literacy programs that cross many interest areas such as computer literacy, civic literacy, financial literacy. Library literacy services are based out of the SSF Main Library and the Gene Mullin Community Learning Center and are embedded in general library services, supporting community members in their reading, learning, civic engagement and personal literacy goals.
Ideal Candidate
The ideal Literacy Program Manager candidate is an innovative and dedicated professional with a strong background in adult and family literacy, education, or a closely related field. They are passionate about equitable access to lifelong learning and bring a proven record of developing, managing, and evaluating impactful literacy programs. Possessing experience in literacy or educational services, including two years of supervisory and grant management responsibilities, the ideal candidate demonstrates the leadership and initiative necessary to guide a dynamic and diverse team.
The ideal candidate is deeply knowledgeable about contemporary literacy practices, community engagement strategies, and instructional design, particularly as it relates to adult learners. The candidate has experience coordinating with community-based organizations, public agencies, schools, and volunteers to deliver responsive and inclusive services. They are an effective writer and communicator with the ability to prepare compelling reports, proposals, and presentations. A background in budget oversight, grant writing, and program evaluation is essential, as is a collaborative leadership style that promotes team development and community partnerships.
Technologically adept, the candidate uses digital tools and platforms to enhance program delivery and internal operations. They thrive in a fast-paced, multifaceted environment, are skilled at balancing strategic planning with day-to-day operations, and are committed to advancing the Library’s mission through responsive literacy services. Bilingual skills are desirable but not required.
QUALIFICATIONS: Any combination of experience and training that would provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be:
Experience: Three years of progressively more responsible professional experience in an adult or family literacy or educational setting; two years experience in a supervisory position over primary staff, project supervision and grant administration.
Training: A bachelor’s degree from an accredited college or university in education, public administration or a related field.
Licenses/Certifications: Possession of an appropriate, valid California driver’s license and a satisfactory driving record, which must be maintained as a condition of employment.
THE APPLICATION PROCESS:
To be considered, applicants must submit the following REQUIRED items:
- City application
- Responses to the supplemental questionnaire
- Resume
NOTE: Applications must be filled out in their entirety. Failure to complete the application and/or supplemental questions or failure to include a required attachment will disqualify the applicant from the recruitment process. Failure to list work experience, education or training or indicating “see resume” in the work experience section of the application will be considered an incomplete application and subject to disqualification.
THE SELECTION PROCESS:
The process will first consist of a review of application materials, including responses to supplemental questions, which must be detailed and complete. Applicants whose submitted application materials demonstrate knowledge, skills and abilities in the best alignment with the required and desired qualifications of this position will be selected to participate in the next phase of the qualification and selection process, which will include an oral panel interview, tentatively scheduled for Wednesday, September 10, 2025.
Following this examination, the top scoring candidates will be invited to a final selection interview with the hiring department.
To review complete job descriptions which include all special requirements, go to www.ssf.net
Benefits
Retirement: CalPERS retirement formula is 2% at age 60 for Classic members or; 2% at age 62 for “new members” as defined by Government Code §7522.04(e). Social Security and Medicare participation and the option to participate in 457 deferred compensation plans. City contributes equivalent of 1.5% of base pay towards a medical after-retirement account, with a $100/month employee contribution.
Health Insurance: City offers a choice of medical HMO (two providers) or PPO plan, and offers vision and dental coverage. City pays 100% of vision and dental premiums for employee and eligible dependents. Employees shall contribute 10% of the HMO premium cost based on category of coverage (single, two, family). For PPO, employee pays cost difference between PPO and HMO plans. City provides 100% City-paid short- and long-term disability insurances. The City offers a discretionary benefit account for employees who demonstrate health coverage elsewhere.
Vacation: Fifteen to thirty working days annual vacation, based on the length of service.
Holidays: Thirteen total paid holidays per year plus one floating holiday.
Programs: 457 Deferred Compensation, Paid Family Leave, Health Care and Dependent Care Flexible Spending Accounts, Employee Assistance Program, Long-Term Care, Disability and Life Insurance Programs, City Recreation Classes, Reduced-fee Childcare Programs and Commuter Benefit Programs are available.
Administrative Leave: Entitled to receive 40 hours of administrative leave annually and are also eligible to receive up to an additional 40 hours of administrative leave per fiscal year.
This classification is in an employee bargaining unit.
Special Instructions
Prior to appointment, candidates will be required to submit to any or all of the following (as applicable):
- Reference Check
- Department of Justice (DOJ) Fingerprint Check
- Pre-Employment Medical Examination (TB test)
A conviction history will not necessarily disqualify an applicant from appointment. Determinations are made on a case-by-case basis with consideration given to the nature and recency of the conviction and relationship to job duties. All City standards must be met before the final appointment is made.
Candidates with a disability who may require special assistance in any phase of the recruitment process should advise the Human Resources Department upon submittal of application.
Candidates requesting veteran’s preference must provide a copy of U.S. Government DD Form 214 "Certificate of Release or Discharge from Active Duty" as an attachment to their CalOpps application.
The policy of the City of South San Francisco is to grant equal employment opportunity to all qualified persons without regard to race, color, sex, gender, age, religion, ancestry, physical or mental disability, sexual orientation, gender identity, gender expression, marital status or national origin. It is the intent and desire of the City of South San Francisco that equal employment opportunity will be provided in recruiting, hiring, training, promoting, wages, benefits, and all other privileges, terms and conditions of employment. The City of South San Francisco is an Equal Opportunity Employer (EOE).