Location
Description
The Position
The City of Suisun City is seeking an administrative professional to provide clerical, administrative, and customer service support within the Development Services Department. The successful candidates will be driven individuals who use sound judgment, communicate clearly and can create strong working relationships, effective at prioritizing multiple projects, and can work under steady pressure with frequent interruptions and a high degree of public contact.
Ideal Candidate
Essential Job Functions
The following duties are typical for this classification. Incumbents may not perform all the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.
- Organize and coordinate work activities; recommend improvements in workflow, procedures and use of equipment and forms; implement improvements as approved; develop and revise office forms and report formats, as required.
- Serve as contact and liaison for assigned functions and programs with other City departments and staff, the general public and outside agencies and organizations; negotiate and resolve sensitive and controversial issues; explain, justify and defend programs, policies and activities; supply information concerning fees, permits, legal requirements, procedures and services provided by City departments; refer callers to appropriate City staff for further assistance.
- Collect, compile and analyze information from various sources on a variety of specialized topics related to programs administered by the position or by management staff; write reports that present and interpret data, identify alternatives and make and justify recommendations.
- Provide information and forms and assist the public in filling out forms; collect, verify, review and process materials, applications, records and reports for completeness and conformance with established regulations and procedures; apply applicable policies and procedures in determining completeness of applications, records, and reports.
- Perform a wide variety of complex and responsible duties for department and staff; relieve management staff of administrative work including investigating and answering complaints and providing assistance in resolving operational and administrative problems.
QUALIFICATIONS
Education/Training: High School diploma or equivalent. Specialized general office and clerical training is highly desirable. Knowledge of Tyler Permitting software is highly desirable.
Experience: Two years of responsible clerical experience involving a high level of public contact. Experience working at a public agency’s Building or Planning Departments is highly desirable.
License or Certificate: Possession of, or ability to obtain, a class C California driver’s license may be required.
Benefits
For Miscellaneous positions represented by the Suisun City Employees' Association, the benefit package includes:
Medical Insurance - The City pays for medical coverage up to current Kaiser Permanente Family rate. Employees covered by another insurance plan may be eligible for a cash payment up to $700 per month in lieu of enrolling in the City’s health plans. City offers IRS Section 125 benefits plan for dependent care and healthcare reimbursement accounts. Vision and dental insurance options available at competitive rates.
Retirement - Public Employees Retirement System (CalPERS) of 2% @ 55 for Classic Employees, or 2% @ 62 for new employees subject to the California Public Employees’ Pension Reform Act (PEPRA) of 2013. City does not participate in Social Security, but does withhold for Medicare, in accordance with federal law.
Longevity: 2% at 5 years, 2% at 10 years, 2% at 15 years (total of 6%).
Life Insurance - Fully City-paid life insurance of $200,000 for employee only.
Deferred Compensation Plan - City contributes match up to $100 per pay period up to $2600 per fiscal year into Deferred Compensation Plan.
Tuition Reimbursement - Up to $1000 per fiscal year.
Paid Leave - 96 hours of sick leave, 14 paid holidays per year plus a birthday holiday to be taken within 30 days of birthday, and 80 hours paid vacation per year for the first five years of service, increasing over time.
Special Instructions
The City of Suisun City utilizes CalOpps.org to accept and process employment applications. To access the online application, go to www.Suisun.com/careers and select the appropriate link. Resumes will not be accepted in lieu of the City’s official application form, but should accompany the application. All applications and resumes are reviewed to select those applicants whose qualifications appear to most closely match the requirements of the position. A limited number of qualified applicants may be invited to participate in the subsequent phase(s) of the recruitment process, which may include one or more of the following: written examination, performance examination, assessment exercises, oral interviews, and complete background checks. Meeting the minimum qualifications does not guarantee advancement in the selection process.