Location
Description
POSITION HIGHLIGHTS
Exciting opportunity to learn about existing community services programs and be a part of the development of future programs
Join a newly integrated department and help shape the future of Cultural and Community Services, enhancing how libraries, theatres, and community programs serve our community.
Opportunity for a hybrid work schedule after six months of employment.
DESCRIPTION
The City of Thousand Oaks is excited to announce the creation of a new Cultural and Community Services Analyst position within the Cultural and Community Services Department! This newly established role has been created to track and analyze department metrics in libraries, theatres, and community services. Additionally, this role will provide service to the community through key support for grants, film and special event permits, youth services, senior services, and more.
The Cultural and Community Services Department is seeking a proactive and adaptable Cultural and Community Services Analyst who will work across and support three divisions: libraries, community services, and theatres. This position will be responsible for innovating the department’s use of data by tracking metrics and finding ways to present the integrated data. The selected candidate will be assigned duties related to grants, youth and senior services, and/or film and special event permits. They will learn the role of the current Community Services Analyst and serve as a backup, when necessary.
PRIMARY RESPONSIBILITIES
Provide staff assistance to leadership
Participate in planning, coordinating, implementing, and overseeing projects related to data management. Develop and prepare proposals, plans, reports, and recommendations for libraries, community services, and theatres.
Serve as a liaison to community organizations, government agencies, and other stakeholders.
Assist with complex tasks related to the City’s Community Grants programs.
Assist with the development, implementation, and maintenance of Special Event and Film permitting regulations and process.
Learn basic functions of libraries, theatres, and community services divisions to help identify opportunities for collaboration or cross-over of duties.
Analyze problems, identify alternative solutions and process improvements, implement recommendations in support of goals
Analyze data trends to identify opportunities for process improvement and enhanced operational efficiency.
Evaluate and consolidate departmental tasks to eliminate redundancies and improve operational efficiency through lean principles.
Provide high-quality customer service to residents and patrons by responding to inquiries and assisting with passport, special event, film permit processes, and more.
Collaboration with other departments
Adapt to evolving departmental needs by leading and supporting diverse projects that enhance cultural and community programming.
Establish and maintain effective working relationship with those contacted in the course of work.
Ideal Candidate
Demonstrates flexibility and adaptability when managing a diverse range of projects and shifting priorities.
Strong analytical thinker with proven ability to interpret complex data and provide actionable insights.
Highly proficient and comfortable with technology, including advanced use of Microsoft Office Suite.
Skilled in creating, maintaining, and monitoring dashboards to track performance and outcomes.
Brings compassion, empathy, and professionalism when working with sensitive communities and diverse populations.
Demonstrates strong analytical and organizational skills with the ability to assess alternatives and make sound decisions.
Excels in providing courteous and informed assistance to residents, ensuring a positive and accessible experience for all community members.
Strong oral and written communication abilities with diverse stakeholders
CORE COMPETENCIES
Effective Communicator
Strategic Thinker
Results Oriented
Problem Solver and Decision Maker
Planner and Organizer
Technically Knowledgeable
EDUCATION
A bachelor’s degree from an accredited college or university with major course work in public administration, business administration, or a field related to the area of assignment.
A valid Class C California driver’s license.
EXPERIENCE
Two years of responsible administrative and/or programmatic support experience. One year of administrative support or analytical experience, preferably in public administration is desirable.
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying.
Benefits
The City of Thousand Oaks offers excellent benefits including:
Medical, Dental, Vision, Pension Retirement Plan, 401(a), Retirement Health Savings Plan, Tuition Reimbursement and more. Click here for more information.
Special Instructions
REVIEW OF APPLICATIONS: The first review date is Monday, November 3, 2025. Applications and supplemental questions will be reviewed on an ongoing basis. Please note that the recruitment may close without notice at any time after the first review date.
SUPPLEMENTAL QUESTIONNAIRE - Applicants are required to complete the Supplemental Questionnaire. This will be used throughout the process to assist in determining each applicant's qualifications for the position.
REASONABLE ACCOMMODATION - The City of Thousand Oaks makes reasonable accommodation for individuals with disabilities to participate in the selection process. If you wish to request an accommodation in order to participate in the selection process, you must inform the Human Resources Department in writing no later than the final filing date. Applicants requesting an accommodation should document the request including the type and extent of accommodations requested to participate in the selection process and/or perform the duties of the job for which applied.
VETERAN'S PREFERENCE - In order to qualify for Veteran’s Preference a Form DD214, or other acceptable proof of service, must be submitted by the deadline date/time noted in the job announcement. Any veteran who has successfully completed all phases of a selection process for employment with the City shall be granted a final interview regardless of his or her ranking on the eligibility list, providing he/she meets the criteria for an eligible veteran.
The provisions of this bulletin do not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice.