Search Jobs

About the Role

We’re looking for a skilled storyteller and strategic communicator to lead the Human Services Agency’s internal and external communications. As the Public Information Officer, you’ll shape how we connect with the public, share our mission, and highlight the impact of our programs. You’ll report directly to Director Claire Cunningham and serve as a trusted advisor on media relations, crisis communications, and community engagement.

How You’ll Make an Impact

In this role, you’ll develop and guide communication strategies that strengthen public trust, support transparency, and elevate the voices of those we serve. From managing media outreach to creating accessible, inclusive content across digital and print platforms, your work will ensure the Agency’s message is clear, consistent, and aligned with our values. You’ll collaborate with leadership and staff to support internal communication, respond to urgent issues, and help tell the story of our work in a way that resonates with the community.

What You’ll Bring to the Team

You bring a strategic, collaborative mindset with experience navigating high-stakes environments. Your strengths include clear and compelling storytelling, confident media and crisis communication, and fluency in tools like Microsoft Office, Adobe, Canva, and social media platforms. You lead with strong judgment, political awareness, and a people-centered approach, staying calm under pressure and communicating with clarity and care.

To be successful in this role, you’ll likely bring:

• A bachelor’s degree in communications, journalism, public relations, or a related field
• At least two years of experience in public information, journalism, media relations, digital engagement, or strategic communications
• A track record of developing content for broad audiences through press releases, newsletters, websites, or multimedia campaigns

TENTATIVE RECRUITMENT SCHEDULE

Final Filing Date: Wednesday, July 30, 2025 at 11:59 p.m. PST

Tentative Application Screening: Thursday, July 31, 2025

Tentative Combined Panel Interview: Thursday, August 7, 2025

Link to brochure: https://www.canva.com/design/DAGkuFOCbos/Ez4YbI3HIgEod9Ooy5-b2w/view?utm_content=DAGkuFOCbos&utm_campaign=designshare&utm_medium=link2&utm_source=uniquelinks&utlId=he166fa4000

Link to apply: https://www.governmentjobs.com/careers/sanmateo/jobs/5006177/public-information-officer-open-and-promotional

The City of San Bruno Fire Department offers an exciting opportunity to serve as a Fire Cadet. Our one-year Fire Cadet program is an unpaid, volunteer work experience program that offers hands-on training, and introductory knowledge of firefighting skills, fire service tools and equipment. Cadets respond to emergency calls, render Basic Life Support and participate in training, and participate in the daily station duties.

Cadets must be willing to commit to 24-hour shifts, two to four times per month. The cadet program is one year in length. Upon completion, this program meets the manipulative training and experience requirements in obtaining a California State Fire Marshal’s Office Firefighter II certification.

MINIMUM REQUIREMENTS

• State of California EMT or National Registry EMT certification
• Possession of a valid driver’s license and a driving record with minimal violations
• Possession of a Firefighter I Academy certification (or proof of “student in good standing” letter signed by an Academy Instructor if currently enrolled)
• 18 years of age at the time of application

HOW TO APPLY
Interested candidates who meet the minimum requirements are encouraged to submit an application on the City's BambooHR page. In your application, please upload 1) EMT Certificate 2) Firefighter I Academy certification (or proof of “student in good standing” letter signed by an Academy Instructor if currently enrolled) 3) Résumé (optional). Applications are part of a continuous recruitment, and candidates who apply may be asked to participate in an interview. 

The City of San Bruno is an Equal Opportunity Employer (EOE) and as such does not discriminate on the basis of age, race, color, sex, gender, religion, ancestry, physical or mental disability, marital status, sexual orientation, or national origin in its employment actions, decisions, policies and practices. If you require special accommodations, please contact us to discuss your needs.

Position Summary

Under general direction, performs responsible professional level engineering and administrative work in connection with a wide variety of engineering projects. May lead professional and paraprofessional engineering personnel engaged in the planning, design and construction phases of engineering projects.  Assist Directing Civil Engineer in training and providing guidance to Junior through Associate Engineer classifications and Inspector classifications. Responsibilities include: developing, coordinating and executing engineering methods and policies affecting a wide range of engineering activities; regular contact with professional engineering consultants, governmental agencies, involved communities and contractors in connection with complex and difficult engineering  matters; overall oversight and review of detailed and complex engineering calculations, plans, specifications and technical papers; and performs related duties as required.

Essential Responsibilities

• Prepares reports, calculations, design plans, specifications, schedules, cost estimates and other materials related to the planning, design and construction phases of engineering projects and refers them to their supervisor for final approval
• Prepares and refers to the District Engineer or designee, contract documents and agreements for the planning, design and construction phases of engineering projects with professional engineering consultants, contractors, utilities and governmental agencies
• Confers with other departments and agencies relative to engineering projects and work programs to ensure proper coordination of all related activities and responsibilities
• Makes field trips and inspections to resolve serious differences of opinion between engineers and contractors' representatives as they relate to design matters
• Conducts and attends conferences and meetings in connection with planning and design of improvement and construction projects
• Ability to use computers including proficiency with spreadsheets
• Prepares and leads the preparation of a variety of engineering calculations, data and reports in connection with planning, development, and construction of projects
• Makes oral presentations
• Regular and reliable attendance and performance

Full Job Description and Apply URL: Senior Civil Engineer | Job Details tab | Career Pages

Position Summary

Under general direction, performs work in connection with a wide variety of engineering projects related to inspections, repairs and upgrades of District bridges, buildings and other structures and facilities. May manage projects involving architectural and engineering personnel engaged in the planning, design and construction phases of District facility projects. Coordinates and implements engineering methods and policies affecting a wide range of engineering activities involved in facility inspections, repairs and upgrades of District facilities; maintains contacts with architectural and engineering consultants, governmental agencies, general public and contractors in connection with facility engineering matters; reviews engineering calculations, plans, specifications and technical papers.

Essential Responsibilities

• Prepares and leads the preparation of reports, calculations, design plans, specifications, schedules, cost estimates and other materials related to the planning, design, maintenance repairs and construction phases of District facility projects and refers them to Directing Civil Engineer for final approval
• Prepares and refers to the District Engineer or designee, contract documents and agreements for the planning, design and construction phases of District facility projects
• Oversees work of and manages contracts with professional architectural and engineering consultants, contractors, utility companies, property owners
• Confers with other departments and regulatory agencies relative to engineering District facility projects and work programs to ensure proper coordination of all related activities and responsibilities
• Makes field trips and inspections to resolve differences of opinion between engineers and contractors' representatives as they relate to facility repairs and improvements
• Conducts and attends conferences and meetings in connection with planning and design of improvement and construction projects
• Makes oral presentations
• Knows and follows the safety and health rules and safe working practices applicable to his or her job
• Ensures that employees under his or her supervision follow established safe work practices and obey all safety rules
• Establishes and maintains effective working relationships with District employees, customers, vendors and all others contacted during the course of work using principles of excellent customer service
• Performs additional related duties as assigned
• Regular and reliable performance and attendance is required

Full Job Description and Apply URL: Facilities Engineer | Job Details tab | Career Pages

Join San Bruno Community Services, Parks Department as a Lead Maintenance Worker! 

The Community Services Department is committed to providing quality programs, services, and spaces to benefit the health and well-being of the community. Within Community Services, the Parks Maintenance Division is responsible for the maintenance of all City’s outdoor recreation sites, including 20 parks covering 68 acres, 6 baseball fields, 128 acres of open space, all City owned facilities, over 7 miles of medians, and one dog park. 
 

Under the supervision of the Parks Field Supervisor, the Parks Lead Maintenance Worker performs a variety of skilled tasks and complex assignments in maintenance, repair, and construction work. The Lead Maintenance Worker is a working supervisor position. The position exercises direct supervision over crews engaged in service, maintenance, and repair. Work assignments may also involve considerable skill in various construction and mechanical crafts and the operation of heavy construction and maintenance equipment. 

CORE DUTIES

Examples of duties may include, but are not limited to:

• Assigns and reviews work of Maintenance Workers I/II and seasonal staff; trains, supervises, and reviews work of assigned staff; provides input into performance evaluations and performance issues.

• Inspects and repairs equipment at frequent intervals to ensure that all aspects of the systems are safe and functioning properly; maintains a variety of records relating to inspections, maintenance activity, materials supply, athletic field layouts and surfaces, base positioning and installation, and layouts of field markings.

• Determines and marks the locations of irrigation system wiring and water lines from the appropriate sources prior to excavation.

• Responds to complaints and resolves problems regarding functional areas such as tree conditions, ball field conditions irrigation system problems, park, building and ball field lighting, water leaks, parks facility issues.

• Ensures the proper maintenance of equipment and tools assigned to their area of responsibility by checking equipment and tools and maintaining maintenance records, and refers defects to supervisory staff.

• Safely operates vehicles/equipment of various sizes and weights in the loading, hauling and unloading of various equipment, soil and sand, concrete, performance of tree work; and other job functions; operates pneumatic tools and power tools.

• Oversees and participates in construction and maintenance projects as part of a crew, including laying pipe, trenching and backfilling, determines safety and playability of sports fields and reports information to their supervisor, prunes trees and shrubs in conformance with established professional practices and safe working methods.

• Applies pesticides and utilizes best Integrated Pest Management practices for assigned areas of responsibility.

• Performs set up of traffic safety work zones utilizing traffic safety control devices as needed for work performed in areas such as medians, right-of ways, streets, and parks.

• Performs other duties as assigned. 

MINIMUM QUALIFICATIONS

Any combination of education, experience, and training that would provide the best qualified candidates. A typical way to obtain the knowledge and abilities would be a high school diploma or GED, and two (2) years of increasingly responsible experience performing field maintenance work similar to that of a Maintenance Worker II with the City of San Bruno. 

HIGHLY DESIRABLE

• Possession of a valid California Class B driver’s license. 

• Possession of a Qualified Pesticide Applicators Certificate. 

In addition, the ideal candidate possesses the following competencies:

• Having achieved a satisfactory level of technical or professional knowledge in parks
  maintenance; keeping up with current developments and trends in Community Services; leveraging expert knowledge to accomplish results.

• Taking prompt action to accomplish goals; achieve results beyond what is required; being proactive.

• Crafting and implementing practices that meet resident and organization’s needs; responding quickly to resolve difficult resident situations and maintain the confidence of the community.

• Identifying and leveraging opportunities to accelerate results and build capability by assigning tasks and decision-making responsibilities to individuals or teams with clear boundaries, expectations, support, and follow-up.

• Identifying and understanding problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions; taking action that is consistent with available facts and constraints and optimizes probable consequences.

• Gaining others’ confidence by acting with integrity and following through on commitments; treating others and their ideas with respect and supporting them in the face of challenge.

• Using appropriate methods and interpersonal styles to develop, motivate, and guide the team to attain successful outcomes and business objectives.

• Clearly and succinctly conveying information and ideas to individuals and groups; communicating in a focused and compelling way that captures and holds others’ attention.

This recruitment is being conducted to fill one (1) Lead Maintenance Worker vacancy and may be used to fill future full-time vacancies as they occur during the active status of the employment list.

HOW TO APPLY

Applications must be submitted online at the City’s BambooHR page. Applications must be received by 5:00 pm on Monday, August 11, 2025. Applications will be reviewed on a weekly basis for consideration to the position. If you are interested in applying, you are encouraged to apply as soon as possible before the position is closed.

The City of San Bruno utilizes a merit-based selection system that is competitive and based on broad outreach efforts and equal opportunity for qualified applicants to take part in a process designed to determine the qualifications, fitness, and ability of competitors to perform duties of the vacant position. 

What happens next?

• We will review your application and all supplemental materials to select the best qualified applicants to continue in the process. Screening will include a review of minimum qualifications, application appraisal rating of education, training and experience and relevance of background qualifications related to the target job as well as supplemental questions if applicable.

• Applicants selected to move forward in the process may be asked to participate in any combination of the following (at any phase of the selection process): a written examination, job related exercise, physical test or job simulation, phone interview, in-person
  or video interview(s), and/or web-based testing.

• The final phase of the selection process is the probationary period, which in most cases is one year, depending on your classification.

REASONABLE ACCOMMODATIONS

The City of San Bruno is an Equal Opportunity Employer (EOE) and provides equal employment opportunities without regard to race, color, ancestry, religion, creed, age, physical or mental disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by federal, state, or local laws in its employment actions, decisions, policies and practices.

The City of San Bruno Human Resources Department will make reasonable efforts in the selection process to accommodate disabled applicants. Individuals with disabilities who would like to request an accommodation in the process must inform the Human Resources Department by the final filing date by emailing hr@sanbruno.ca.gov. 

THE POSITION

Under close and general supervision, the Public Safety Dispatcher performs a variety of duties involved in receiving, evaluating, prioritizing, and relaying calls for emergency and non-emergency public safety assistance; dispatches appropriate units and coordinates response of emergency personnel; operates a variety of telecommunications equipment including radio, telephone, and computer aided dispatch systems; performs a wide variety of specialized duties involved in emergency communications; and performs related duties as assigned.

The position receives close or general supervision from the Public Safety Dispatch Supervisor. Exercises no supervision over staff

TO LEARN MORE ABOUT THIS POSITION, CLICK THE JOB URL OR JOB PDF BELOW.

The San Mateo County Attorney's Office is seeking candidates for the 2026 Michael P. Murphy Public Law Fellowship.

In 2014, the County of San Mateo established a Fellowship position in honor of former San Mateo County Counsel Michael P. Murphy. Mr. Murphy served in the County Counsel’s office from 1982 to 2011, the last four years as County Counsel. Vacancies in Bay Area county counsel offices typically attract many qualified applicants and new attorneys are generally not considered for these positions. This Fellowship provides an opportunity for new attorneys to receive training and experience in advising and litigating on behalf of government agencies as they begin their legal careers.

Attorneys in the San Mateo County Attorney’s Office (previously known as the County Counsel’s Office) are generalists. We provide legal advice to County departments, school districts, and special districts; litigate civil cases in State and Federal courts and before administrative agencies; and manage calendar assignments in Dependency, Probate, Lanterman Petris Short Act, and other specialized areas of law. Fellows are given the opportunity to experience a wide range of public sector work, in litigation, public policy, and advice roles. The goal is to provide each Fellow a year in the life of a Deputy County Attorney.

The one-year Fellowship position is focused on providing opportunities to recent law school graduates and judicial clerks. This Fellowship will begin in the Fall of 2026. Law School graduates who will be sitting for the 2026 July Bar Exam are encouraged to apply.

The annual salary range for the position is $131,673 to $187,860.

To apply, please submit in one combined PDF: a resume, cover letter, writing sample, unofficial transcript, and a list of references to cc_applications@smcgov.org by 11:59 p.m. on September 1, 2025.

Applications will be accepted by email only (cc_applications@smcgov.org).

Department: Ethics Commission
Job class: 0951-Deputy Director I
Starting salary range: $131,924.00 - $168,454.00 (Range A)
Role type: Permanent Exempt What does this mean?
Hours: Full-time

Appointment Type 

Permanent Exempt: Permanent exempt (PEX) position; individuals who are appointed to Exempt Positions are appointed at the pleasure of their appointing officer and are considered to be "at-will".

Specific information regarding this recruitment process are listed below:

• Application Opening: April 9, 2025
• Application Deadline: Continuous, earliest close 5:00 p.m. May 7, 2025
• Compensation Range: Range A compensation for this classification is between $131,924 and $168,454
• Recruitment ID: RTF0155723-01081660

About the Commission: The San Francisco Ethics Commission was created by the City’s voters with the passage of Proposition K in November 1993. Our mission is to practice and promote the highest standards of integrity in government. We achieve that by shaping and promoting compliance with the laws and by delivering impactful programs that promote fair, transparent, and accountable governmental decision making for the benefit of all San Franciscans. The Ethics Commission is responsible for the independent and impartial administration and enforcement of laws related to campaign finance, public financing of candidates, governmental ethics, conflicts of interest, and registration and reporting by lobbyists, campaign consultants, permit consultants, and major developers.

The successful candidate should expect to perform their duties in a hybrid work environment with at least three days onsite per week per current City policy. Additionally, any City employee may be called in for Disaster Service Work duty or to work onsite with 24-hours’ notice.

ABOUT THE ROLE

Reporting to the Executive Director, the Deputy Director will oversee department-wide administrative operations and strategic initiatives including organizational planning, program performance, budget development, financial accounting, procurement, contracting, human resources, recruitment, and other administrative functions. This role will supervise three staff members in the Operations Division and closely collaborate with other staff to achieve the Commission’s strategic goals.

The Deputy Director must be willing to forego involvement in all local political activity while a member of the Commission staff and publicly file an annual Statement of Economic Interests (Form 700).

ESSENTIAL DUTIES

Essential duties of the position include, but are not limited to the following:

• Establish and implement departmental goals, policies, and strategic plans as directed by the Executive Director.
• Develop and maintain a broad understanding of the Commission’s laws, policies, programs, procedures, and operations.
• Oversee daily administrative operations of the department including financial management, procurement, accounting, payroll, and related office operations.
• Effectively plan, coordinate, supervise, and evaluate the work of direct reports.
• Manage the department’s hiring initiatives including tracking vacancies, producing hiring-related documents, coordinating recruitment functions with staff and DHR, and supporting onboarding activities.
• Manage the department’s HR and personnel functions and lead initiatives to promote staff engagement and professional development.
• Direct the department’s annual budget development process by working with Commission staff and City stakeholders to get necessary funding approved through the City’s budgeting process.
• Track ongoing spending using the City’s financial systems and monitor adherence to the approved budget.
• Manage the department’s contracting needs and establish internal procedures and documentation for related business processes.
• Design and implement standardized workflows, procedures, documents, and tools for the Commission’s departmental business processes. Identify ways to improve business processes using automation.
• Establish effective metrics that inform the department’s operations and programmatic work in a data-driven manner. Develop processes to generate and track performance measures broadly across functions for leadership and staff, using automated tools in collaboration with the technology division.
• Manage services from other departments to support the Commission’s operations and serve as a liaison for departments and other stakeholders.
• Prepare management reports, annual reports, agency publications, and financial reports to provide regular progress updates regarding departmental goals and operations. Provide presentations at Commission meetings as needed.
• Maintain information on the Commission’s website, including budget, operational reports, and Commission information, in compliance with the City’s language access and digital inclusion standards.

• Support Commission-related operations including assisting with public meetings and onboarding new Commissioners.
• Act on behalf of the Executive Director when requested to provide business continuity for other programmatic and business functions.
• Maintain absolute confidentiality of sensitive information obtained through the course of completing assignments while working comfortably in an open government environment.
• Maintain and retrieve documents, records, and correspondence in accordance with established procedures for data retention and records requests.
• Establish and maintain effective professional relationships that foster an inclusive work environment and constructive problem-solving.

• Demonstrate sound independent judgment and the highest standards of integrity in carrying out duties.
• Perform other related duties and responsibilities as assigned.

Minimum Qualifications

• Bachelor's degree from an accredited college or university, AND
• Two (2) years of managerial experience in governmental ethics, campaign financing, and/or lobbying laws and regulations, all of which must include supervisory experience.

Substitution: Additional experience as described above may substitute for the required degree on a year for year basis up to a maximum of two (2) years.

Desired Qualifications

• A Master's degree in public administration, business administration, public policy, or a closely related field of study, or a juris doctor degree.

• Two or more years of demonstrated experience with public sector management, budgeting, financial accounting, procurement, contracting, and/or recruitment functions.
• Experience in the fields of campaign finance and governmental ethics.
• Experience working objectively, efficiently, and effectively under strict deadlines and highly visible, sensitive, or politicized settings.
• Extensive knowledge and expertise in organizational policies, systems, and issues in a government setting.
• Proficiency with computers and software applications, including with Microsoft Office tools, electronic filings systems, collaboration and project management tools (SharePoint, MS Teams, Jira or similar), financial & accounting systems, digital signature tools (DocuSign or similar), and content management systems (WordPress or similar).
• Familiarity with data analysis skills including advanced Excel, PowerBI, Tableau, or other statistical/analytics tools. Comfortable working with complex datasets and databases.
• Strong leadership and management skills and experience working effectively with diverse stakeholders in fast-paced, sensitive, and politicized settings.
• Ability to operate as an effective tactical and strategic thinker.
• Exceptional written and verbal communication skills with excellent presentation and organizational skills.
• Adaptability and flexibility in handling changing circumstances in dynamic work environments.
• Ability to plan, prioritize, exercise initiative, and complete multiple competing projects within established timeframes while also ensuring accurate, high-quality work products.

Verification

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.

Selection Procedures: The selection process will include evaluation of applications in relation to minimum requirements. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited to participate in the next stage of the selection process. The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring

Additional Information Regarding Employment with the City and County of San Francisco: 

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.sf.gov/ and begin the application process.

• Select the “Apply Now” button and follow instructions on the screen
• Upload a Resume
• Upload a Cover Letter

A complete application must include application, cover letter and resume. Failure to include all three will result in disqualification.

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Human Resources Analyst Information: If you have any questions regarding this recruitment or application process, please send your inquires to Nikki Chew, Sr. HR Consultant at nikki.chew@sfgov.org.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

The San Mateo County Libraries is seeking highly motivated candidates for the position of Administrative Assistant II - Confidential.

This is an exciting opportunity to support the administrative operations of a top-rated, innovative public library system. The ideal candidate will be proactive, flexible, and skilled at balancing a wide range of administrative responsibilities in a fast-paced environment. The role requires sound judgment, initiative, and strong collaboration skills to support the effective functioning of the department. If you are passionate about public service and excel at handling a myriad of matters with professionalism and discretion, we encourage you to apply.

This position is assigned to the Administrative Office of San Mateo County Libraries and will perform varied, complex, and often confidential administrative tasks in support of the Library Director and executive team.

The ideal candidate will be experienced in:

• Providing high-level administrative support to executive-level management.
• Handling and maintaining confidential materials and information.
• Exercising sound judgement in complex or sensitive situations.
• Researching and compiling a variety of informational or statistical material from internal and external sources.
• Project management and overseeing multiple assignments and tight deadlines, while maintaining attention to detail.
• Purchasing, supporting operational budgets, and monitoring expenditures.
• Communicating with all levels of staff, elected officials, management, community leaders, and members of the public in a diplomatic and politically astute manner.
• Providing information, responding to inquiries, and resolving concerns using sound judgment and knowledge of policies and procedures.
• Interpersonal and listening skills – genuinely enjoys connecting with people.
• Superb written communication skills and experience reviewing materials for completeness, accuracy, format, etc.
• Organizing work, setting priorities, and meeting critical deadlines for the division and organization.
• Representing executives and the organization in a professional manner.
• Handling “all the little things” – invoices, scheduling, deadlines, follow-up, and general support – with a positive attitude.
• Maintaining calendars, scheduling and organizing meetings and events, responding to and initiating correspondence.
• Providing supervision to office staff.

Duties may include, but are not limited to:

• Extensive contact with all levels of the organization, the public, our partners, Library Joint Powers Operations Committee and Governing Board members and other officials at the local, county and state level.
• Analyzing administrative processes and recommending improvements.
• Conducting research, data gathering and preparing reports, presentations and other library documents.
• Managing contracts, agreements, and vendor-related processes in compliance with library guidelines.
• Assisting with procurement, tracking purchase requests and departmental budgets.
• Creating timelines, tracking deliverables, and following up on action items.
• Handling confidential information with discretion and integrity.
• Coordinating public records or compliance responsibilities.
• Supporting library board and committee meetings.
• Supervising or leading clerical or administrative staff.
• Supporting special projects and initiatives.
• Performing related duties as assigned.

TENTATIVE RECRUITMENT SCHEDULE

Final Filing Date: Tuesday, August 5, 2025, 11:59 PM PST

Application Screening: August 11 - 15, 2025

Civil Service Panel Interview: August 21 and/or 22, 2025

The County of San Mateo Probation Department is seeking highly motivated applicants for the position of Information Technology Technician.

The County of San Mateo Probation Department's role as a partner in the County's criminal justice system is to contribute to community safety through its law enforcement, court services, pretrial, supervision, and treatment referral functions. To learn more about the department, visit: https://www.smcgov.org/probation.

Under general supervision, provides a full range of moderately complex technical support to department information systems in two or more of the following general areas: desktop support, production or server support, and/or applications support.

NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, limited-term, unclassified, and regular classified vacancies.

Examples Of Duties

Duties may include, but are not limited to, the following:

• Maintain inventory of addresses, laptops, workstations, servers, and peripheral equipment; prepare decommissioned workstations for surplus pickup and/or storage; order equipment and supplies as required.
• Write user operating instructions for departmental applications and equipment; present training, documentation, and other materials to user groups and individuals.
• Participate in departmental systems planning activities.
• Perform related duties as assigned.

User Support

• Serve as technical resource and primary point of contact for departmental system users; provide desktop and end-user support by remote session, telephone, email or in person, including visits to remote sites.
• Troubleshoot and assist users in solving operational hardware and software application problems; evaluate problem severity and resolve or escalate to appropriate personnel or vendor for resolution.
• Execute tests of new hardware and software, and support beta testing of new fields and screens in the system.
• Set up employee workstations; perform ergonomic evaluations and make equipment adjustments as needed.
• Support the department’s use of audiovisual equipment, including laptops, televisions, and projectors; set up and provide technical support for presentations.
• Assist with the production and editing of multi-media, including recordings, presentations, and videos; set up webcast and video conference meetings; duties include media conversion, editing backup, and storage of analog and digital data.

Desktop Support

• Install, configure, maintain, troubleshoot, and upgrade department computers and peripheral equipment.
• Install shrink-wrapped software on user workstations and provide instructions and training in their use.
• Install and replace internal computer components such as memory, hard drives, sound devices, optical drives, CD-ROM drives, and communications cards.
• Maintains and establishes user profiles for PC deployment.

Production/Server Support

• Assist with the routine installation, configuration, maintenance, troubleshooting, and upgrading of servers, mid-range computers, and related equipment at local and remote sites.
• Perform routine system administration functions according to desktop security policies, which include monitoring and adding applications, users, and devices, modifying user profiles, resetting passwords, and performing file maintenance.
• Monitor departmental equipment and systems; review daily problem reports and determine system technical problems.

Application Support

• Perform routine data entry and database maintenance, which includes entering or uploading data to databases, maintaining tables, and developing queries.
• Produce and distribute standard, recurring reports for others to use.
• Execute transfer of large, confidential files between systems.
• Assist with routine web development functions, entering or uploading internet content, updating routine or standard content, applying graphic features, and/or revising vignettes/HTML pages.

TENTATIVE RECRUITMENT SCHEDULE

Final Filing Date: Thursday, August 7, 2025, 11:59 PM PST

Application Screening: August 11 - 15, 2025

Civil Service Panel Interview: August 26 and/or 27, 2025