
MOW Chief Maintenance Officer - Transit Division - SF Municipal Transportation Agency (9183)
Published: September 19, 2023
Contact:
Noel Chieng - Noel.Chieng@sfmta.com
Department: Municipal Transportation Agency
Job class: 9183-Deputy Director I, Municipal Transportation Agency
Starting salary range: $205,244.00 - $261,872.00 (Range A)
Role type: Permanent Exempt What does this mean?
Hours: Full-time
About:
The San Francisco Municipal Transportation Agency (SFMTA or “the agency”) connects San Franciscans with their communities to enhance the economy, environment and, ultimately, the quality of life in the city. As an agency within the City and County of San Francisco, the SFMTA is responsible for managing the city’s transportation network. The agency has more than 6,000 employees who are responsible for the management of all ground and some underground transportation in the city. The SFMTA has oversight over public transit, as well as bicycling, paratransit, parking and curb management, street operations, walking, and taxis.
Role description
Appointment Type: Permanent Exempt – This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.
Application Opening Date: September 19, 2023
Application Filing Deadline: October 3, 2023
Recruitment ID: PEX-9183-139585
Salary: $205,244 - $261,872 annually
Division: Transit
Section/Unit: Maintenance of Way
Location: 700 Pennsylvania Ave., San Francisco, CA 94107
Work Schedule: Monday to Friday, from 8 a.m. to 5 p.m.
Please note: A resume and cover letter must be attached to the online application.
The Chief Maintenance Officer reports to the Director of Transit and provides leadership and senior level management of Maintenance of Way in the Transit Division — a dedicated team, highly regarded for maintaining SFMTA’s complex transit infrastructure. Maintenance of Way includes Administration, Cable Car-Propulsion, Cable Car-Track, Digital, Light Rail-Track, Maintenance Engineering, Mechanical Systems, Motive Power, Overhead Lines and Signal. This position is responsible for developing and managing programs, policies, and procedures to increase efficiency of the daily activities of Maintenance of Way within the Transit Division. The incumbent provides highly complex management and policy support and may be required to perform duties in the absence of the Director of Transit. This position directs activities to ensure compliance with local state and federal guidelines, safety, and regulatory policies including leading investigations of activities directly related to field safety and overall vehicle maintenance. The position is subject to a 24-hour call-back during emergency situations including on nights, weekends, and holidays.
The Transit Division of the SFMTA oversees five transit modes including bus, trolley bus, light rail, historic streetcar, and cable car. The mission of Transit Division is to provide safe, reliable, clean, efficient, accessible, and convenient public transportation to any destination in San Francisco. The Transit division works collaboratively with other SFMTA divisions and other city departments to provide services to our customers by operating and maintaining over 1,000 vehicles including motor coaches, trolley coaches, light rail vehicles, and historic streetcar and cable car.
Transportation connects us all and that’s why the SFMTA works hard every day to build a safer, more reliable transportation system for our city. We strive to ensure that our community, and the nearly 25 million yearly visitors to our city have access to safe and reliable transportation options. Join us to become a part of delivering this mission!
Examples of Important and Essential Duties
- Directs all functions of Maintenance of Way operations by establishing and evaluating division goals and objectives, assigns priorities, and ensures the use of effective work plans and methods to achieve goals.
- Effectively carries out all aspects of staff hiring, development, and management, including establishing priorities, managing workloads, evaluating performance, and reducing barriers to successful outcomes.
- Responds quickly and effectively to unanticipated events and emergencies and provides guidance and direction to staff.
- Makes recommendations to the Director of Transit and the Executive Director of the agency.
- Directs the development and implementation of the Maintenance of Way budget; directs and monitors expenditures and assists in the determination of resource allocation and service levels.
- Directs the development and implementation of Maintenance of Way operations goals, strategic plans, policies, procedures, and work standards.
- Facilitates division-wide development of positive and constructive relationships with leadership of labor unions in the spirit of partnership towards creating an outstanding workplace and advancing the mission of the agency through engaging employees and the unions that represent them.
- Consistently empowers, coaches, mentors, and motivates staff.
- Serves as capital program manager for Transit Fixed Guideway investments.
- Presents complex material to various audiences, including Board members, elected officials, and community participants.
- Performs other related duties as assigned.
How to qualify
Minimum Qualifications:
- Possession of a baccalaureate degree from an accredited college or university; AND
- Ten (10) years of experience at a mass transit agency including four (4) years of management experience supervising staff involved in the maintenance of transit infrastructure and/or vehicles; AND
- Possession of a valid driver license.
Substitutions:
Education Substitution: Additional qualifying experience at a mass transit agency as described above may substitute for the required education on a year-for-year basis for up to four (4) years. One-year (2000 hours) will be considered equivalent to (Thirty (30) semester unit/forty-five (45) quarter units).
Desirable Qualifications:
The stated desirable qualifications may be used to identify candidates advancing to the interview process and/or to identify job finalist(s) at the end of the selection process when referred for hiring.
- Experience maintaining large capital infrastructure systems.
- Knowledge of state and federal regulations governing public transportation systems.
- Knowledge of SFMTA's operations, services, and administration activities.
- Expertise in supervision, staff development, and performance management.
- An understanding of all aspects of safety and incident responses.
- Knowledge of computer-based asset management programs and experience developing quantitative analysis and preparation of detailed reports regarding maintenance activities and equipment status.
- Experience working on Diversity, Equity & Inclusion (DEI) initiatives.
- Experience preparing and presenting comprehensive reports.
- Strong written and oral communication skills.
- Experience working with a large and diverse workforce of people with different cultures, backgrounds, and opinions.
- Ability to prioritize and organize multiple high priority assignments and projects.
- Experience handling highly confidential and sensitive personnel issues appropriately.
- Management experience working with senior level staff.
- Experience within a union environment involving contract negotiations and resolution of grievances.
- Knowledge of the principles and practices of public administration and financial management.
- Knowledge of transit facilities, systems, personnel allocation, and fiscal considerations.
- Knowledge of the City and County of San Francisco practices, processes, and procedures.
What else should I know?
Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. More information can be found at: https://sfdhr.org/information-about-hiring-process#verification.
Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
Selection Process:
Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be used to determine candidates' qualifications. Only those applicants who most closely meet the needs of the Agency will be invited to move forward in the selection process.
For questions or inquiries, please contact: Noel Chieng, Human Resources Analyst at Noel.Chieng@sfmta.com.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.