The San Jose Police Department is accepting applications for BOTH the Public Safety Radio Dispatcher Trainee position AND the Public Safety Communication Specialist position.
Public Safety Communication Specialist - salary range is: $67,995.20 - $82,617.60 annually.
Public Safety Dispatcher Trainee's earn $72,966.40 annually. After training is completed, the salary range is: $81,036.80 - $98,488.00 annually.
NOTE: In addition to the starting salary, employees in the Public Safety Radio Dispatcher Trainee and Public Safety Communication Specialist classifications shall also receive an approximate five percent (5%) ongoing non-pensionable pay.
NEW AT THE CITY OF SAN JOSE
Hiring Incentive Pilot Program for Public Safety Communications Specialist:
-- Upon hire of candidate as a Public Safety Communications Specialist (FT) on or after February 9, 2020, he or she shall be eligible to receive a non-pensionable lump sum payment of $1,500.
-- Once the employee completes their one (1) year probation as a Public Safety Communications Specialist (FT) he or she is eligible to receive a final non-pensionable lump sum payment of $1,500.
Please note:The candidate receiving the incentive would be required to refund the ENTIRE non-pensionable lump sum (up to $3,000) if the employee separates from City employment or accepts another position within the City prior to their one (1) year anniversary of passing probation as a Public Safety Communications Specialist (FT).
Further details regarding this can be found in the Municipal Employees’ Federation AFSCME, Local No. 101 union tentative agreement
Hiring Incentive Pilot Program for Public Safety Radio Dispatcher:
-- Candidates hired as a Public Safety Radio Dispatcher-TRAINEE on or after February 9, 2020, shall be eligible to receive a non-pensionable lump sum payment of $2,000.
-- Once the Public Safety Radio Dispatcher-TRAINEE is eligible for promotion and enters into the Public Safety Radio Dispatcher classification, the employee is then eligible to receive an additional non-pensionable lump sum payment of $2,000.
-- Once the employee completes their one (1) year probation as Public Safety Radio Dispatcher, he or she will be eligible to receive a final non-pensionable lump sum payment of $2,000.
Please note: The candidate receiving the incentive would be required to refund the ENTIRE non-pensionable lump sum (up to $6,000) if the employee separates from City employment or accepts another position within the City prior to their one (1) year anniversary of passing probation as a Public Safety Radio Dispatcher.
Further details regarding this can be found in the Municipal Employees’ Federation AFSCME, Local No. 101 union tentative agreement:
*Please Note -- MEF Referral Bonus: Applicants may disclose a maximum of one (1) referral. The applicant must provide the referrer's name on his or her application prior to submitting the application for consideration and certify that the referrer referred and/or assisted in recruiting them, and that the applicant will not receive any portion of the MEF Referral bonus provided to them.
Position & Duties - Public Safety Communication Specialist
The Public Safety Communication Specialist position is an entry level training position in the Communications Unit for the Police Department. Public Safety Communication Specialists are required to handle the full range of telephone answering and dispatch functions.
This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
Mandatory overtime will be required during critical incidents or to maintain staffing levels. Wearing a uniform is required; however, uniform expenses are partially reimbursed. The wearing of a headset is also required and is purchased by the employer. Incumbents receive paid training beginning on their first day attending the Basic Dispatch Academy.
These positions may require assignments to a Swing, Graveyard, or other non-standard shift; most work four 10-hour shifts followed by three days off. There is a shift differential payment of $1.50/hour for Swing Shift and $1.75/hour for Graveyard Shift.
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Position & Duties - Public Safety Radio Dispatcher Trainee
The Public Safety Radio Dispatcher Trainee position is an entry level training position in the Communications Unit of the Police Department. The key responsibilities for Public Safety Radio Dispatcher Trainee include:
Learning to dispatch police personnel and equipment on both routine and emergency calls utilizing the computer aided dispatch system, video display terminals, radio dispatching consoles, and related equipment; Answering the telephone and receiving emergency, non-emergency, and 9-1-1 requests for assistance; Inquiring, interpreting, verifying, receiving, and disseminating information from law enforcement computer networks relating to wanted persons, stolen property, vehicle registration, etc; Participating in field training exercises as needed to fully develop dispatching skills; Performing all related learning and testing activities.
This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
For more information about the Police Departments, Communications Unit click HERE.
Formal training in the classroom and in the field will be provided in order to develop the knowledge, skills, and abilities necessary to perform the public safety dispatching functions. Public Safety Radio Dispatcher Trainees must complete the training program and be appointed to the class of Public Safety Radio Dispatcher in order to retain employment. Successful candidates must demonstrate excellent communication skills, strong customer service skills, and the ability to retain composure and work accurately under pressure in emergency situations.
Candidates that are appointed will be required to attend the Basic Dispatch Academy for eight (8) weeks. Candidates are paid when they begin academy training. After the academy, candidates will continue on-the-job training, rotating through a number of assignments and shifts. After successfully completing this portion of the training program, Candidates will begin a five (5) week Radio Academy and training program as a Public Safety Radio Dispatcher.
Mandatory overtime will be required during critical incidents or to maintain staffing levels. Wearing a uniform is required; however, uniform expenses are partially reimbursed. The wearing of a headset is also required which is purchased by the employer. Incumbents receive paid training beginning with their first day attending the Basic Dispatch Academy.
These positions may require assignment to a Swing, Graveyard, or other non-standard shift; most work four 10-hour shifts followed by three days off. There is a shift differential payment of $1.50/hour for Swing Shift and $1.75/hour for Graveyard shifts.
