Search Jobs

Midpeninsula Regional Open Space District is seeking an experienced and highly motivated Data Administrator with a solid background in database management and information systems. This position is responsible for the design, configuration, troubleshooting, maintenance, and monitoring of Midpen’s databases as well as enterprise application deployment. The Data Administrator resides in the Information Systems and Technology (IST) Department and reports directly to the IST Manager. The IST Department is responsible for all Midpen-related IT and GIS services. 

About the District: The District manages a regional greenbelt system in the Santa Cruz Mountain region comprised of over 63,000 acres of land in 26 open space preserves, protected for public enjoyment and recreation. The District is a growing organization with a focused mission that guides our work, and where every employee makes an impact.  It is an exciting time to be part of the District’s team!  If you are looking for a challenging opportunity to contribute to the legacy of open space preservation and recreation, we invite you to apply for this position.  To learn more about the District, visit our website, OpenSpace.org, and view our “Working for Midpen” video on our Jobs page.

About the Position:  The Data Administrator works on a wide variety of projects, from serving as a technical advisor for enterprise applications development and deployment, to ensuring optimal database performance and data integrity. This position is a technical leader and subject matter expert in database administration, including designing, troubleshooting, maintaining, and securing databases, as well as managing ETL tasks and building interfaces between enterprise databases. In addition, this position will work on Midpen’s enterprise information systems, serving as a technical advisor on operational requirements needed for enterprise application development, deployments, and integration across multiple platforms. Advanced knowledge of SQL Server, database backup and security, Python, ETL procedures, and enterprise systems is highly desirable. Experience with ArcGIS Server and SharePoint is also desirable. For more information, see the Job Description on the District’s website.

Work Environment:  This position will operate in Information Systems and Technology Department at the District’s administrative office in Los Altos, California. 

Education and Experience:  Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying.  A typical way to obtain the required qualifications would be:  

Equivalent to graduation from an accredited four-year college or university with major coursework in management information systems, computer science, or a related field and seven (7) years of progressively responsible experience in database management which includes logical and physical database administration; integration; business intelligence, analytics, and report scripting; and/or data quality and integrity.   

Licenses & Certifications Required:   Possession of a valid California Driver’s License.

Benefits:   The Open Space District provides an excellent benefits package including health, life & disability insurance as well as CalPERS pension. Please see the Benefits page of the District website for details.

How to Apply:  Apply online at the public sector job board, CalOpps.org.

Application deadline: August 16, 2019 at 5:00 p.m.

The following four (4) application items are required and constitute a complete application:

(1) A fully completed CalOpps employment application

(2) Supplemental question responses

(3) Cover Letter

(4) Resume

Incomplete applications will not be considered for the position. Applicants with the most relevant experience and qualifications suitable for the position will be contacted for interviews.

Recruitment Timeline: We recommend applicants be available on the following dates for panel interviews (we are unable to accommodate vacation schedules):

First Interview: August 27, 2019

Final Interview/Written Exercise at our office in Los Altos: September 5, 2019

Estimated Start Date: Late September or Early October

Applicants with disabilities may request reasonable accommodation

by contacting the Human Resources department at (650) 691-1200.

Put your passion for Open Space to work!

The Information Services Department of the County of San Mateo is seeking a well-qualified Desktop Systems Engineers for the Client Services Division. The position will work at all County buildings and workplace sites throughout the County.

Under general supervision, the Desktop Systems Engineers provides technical support and training on use of personal computers, peripheral equipment, and systems hardware and software; resolves computer application problems and troubleshoots hardware malfunctions; assists in maintaining and administering operating systems; provides technical support, installation, and maintenance for software, desktop computer applications, Internet/Intranet, servers, and email systems; installs, configures, and repairs personal computer hardware and software systems; and performs related work as required.

NOTE: The eligible list generated from this recruitment may be used to fill future extra help, term, unclassified, and regular classified vacancies. 
 
The ideal candidate for this position will have:

• Experience building and supporting a virtual desktop environment
• At least 5 years of desktop support experience including deploying physical PCs, laptops, tablets, supporting computing environments, and troubleshooting tickets
• Experience with supporting technologies such as: VMWare View, Windows 7, Windows 10, Office 2013 or O365, IE11, Chrome, and Firefox
• Experience creating Windows 7/10 images
• Experience leading desktop deployments and working directly with users
• Experience recommending solutions for users and process improvements for the organization
• Experience conducting feasibility studies and cost-benefit analysis to determine the adaptability of established and proposed information system desktop/end-user needs with recommendations on hardware and software platforms
• Experience developing and documenting standardized user processes, procedures, and "how to" documentation
• Team-building skills
• A customer service-centered approach
• Ability to work in a diverse and matrix environment
• Knowledge to plan, implement, and support end-user devices (workstations, kiosks, mobile devices, and virtual desktops/software)
• Familiarity to perform desktop system maintenance/upgrades including all desktop OS patches and account provisioning/maintenance
• Experience being responsible for asset inventories of hardware and software; consultative experience to confer with professional, technical, and managerial staff to define customer IT needs and provide the optimal solution
• Knowledge of monitoring and maintaining the integrity of established IT security policies and practices
• Ability to evaluate IT trends and keep abreast of current job knowledge to insure our IT infrastructure meets customer needs by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
• PowerShell and other scripting languages
• Advanced SCCM knowledge

CLASS CHARACTERISTICS
IS Client Systems Specialist I: This is the entry-level class in the IS Client Systems Specialist series. This class performs the more routine tasks and duties assigned to positions within the series including providing remote and virtual end-point desktop computer configuration and management and performing help desk phone support for routine maintenance of systems software and hardware. Positions at this level are not expected to function with the same amount of knowledge or skill level as positions allocated to the II level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. 
 
IS Client Systems Specialist II: This is the journey-level class in the IS Client Systems Specialist series responsible for providing client systems, end-point configuration and management, incident management, and maintaining and troubleshooting various systems hardware, software, and peripherals. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. The work involves frequent contact with others and coordination of multiple concurrent activities. This classification is distinguished from the IS Client Systems Specialist III by the complexity and size of the systems supported and the amount of discretion exercised over problems and resolutions, as well as the latter serves as a technical leader and subject matter expert in specific area(s) and performing basic analytical work.
 
Positions in the IS Client Systems Specialist class series are flexibly staffed and positions at the II level are normally filled by advancement from the I level requiring two (2) additional years of experience and after gaining the knowledge, skill, and experience which meet the qualifications for and after demonstrating the ability to perform the work of the higher-level class.  When filled from the outside, the employee is required to have three (3) years of prior related experience that allows the employee to meet the qualification standards for the II level.
 

Examples Of Duties: 
Management reserves the rights to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the functions of the job.
 

• Handles customer inquiries and complaints by remote session, telephone, or email and occasionally in-person; represents the Department to all customers in a professional and customer friendly manner.
• Evaluates, responds to, and resolves tier one requests for computer assistance from users, including resetting user accounts and passwords and troubleshooting basic problems with hardware, software, and other computer related technologies.
• Diagnoses problems, performs troubleshooting and remedial actions to correct problems, and/or recommends and determines solutions.
• Instructs users in software applications usage, basic computer navigation, and security practices.
• Obtains and records concise customer issue and request information; creates service tickets and determines priority and appropriate staff for resolution; ensures accurate and timely notification of staff.
• Maintains information on scheduled systems maintenance, including upgrades and outages; informs customers as needed.
• Evaluates problem severity and repairs or refers to specialized or higher-level personnel and/or vendor for resolution.
• Assists in testing, diagnosing, troubleshooting, and repairing computer system hardware, software, operating, and equipment problems to ensure functional operation and compliance with service level agreements.
• Assists staff in the installation of personal computers, mobile devices, virtual desktops, software, and peripheral components.
• Assists in creating baseline software sets, adhering to department and County standards, for various computer makes and models; assist in building, testing, and deploying images, including configuring operating system and loading applications and software.
• Provides status and completion updates to staff and/or users.
• Tests, diagnoses, troubleshoots, and repairs personal and mobile computing systems and equipment problems to ensure functional operation and in compliance with service level agreements.
• Installs, designs, configures, maintains, and upgrades operating systems and software packages across disparate platforms.
• Performs installation, configuration and reconfiguration, maintenance, troubleshooting, and upgrading of servers, mid-range computers, and related equipment; performs basic system administration functions.
• Installs and maintains network workstations and software; configures, installs, and tests network interface adapters and connects new clients to existing networks; isolates and repairs basic network communications problems at the personal computer, network hub, and host locations.
• Configures and maintains patch management of computers.
• Creates scripts to automate services.
• Creates baseline software sets, adhering to department and County standards, for various computer makes and models; builds, tests, and deploys images, including configuring operating system and loading applications and software.
• Creates email boxes for users and departments; troubleshoots email servers, connection, access, security, firewall, and storage issues; monitors email servers and performs scheduled maintenance; sets up, supports and troubleshoots problems with syncing email to smart devices.
• Maintains and supports active directory services by adding, removing, and/or editing users; creates access rights to users and user groups; creates groups and mailing lists.
• Performs user data migration and recovery due to hardware/software upgrade or disaster.
• Assists staff with web based applications issues as needed.
• Installs, maintains, and repairs printers, copiers, and scanners addressing both hardware and software issues.
• Performs systems and server maintenance checks and back-ups; processes and distributes standard and reoccurring reports for users.
• Recovers computer assets and evaluates/repurposes viable hardware; decommissions obsolete hardware.
• Researches and provides recommendations or with approval, purchases tools, supplies, and repair parts from a variety of sources.
• Provides support for audiovisual equipment; sets up and provides technical support for presentations, meetings, and conferences.
• Performs incident management of service tickets, including ensuring tickets are assigned to appropriate staff, following-up with staff and customers on status of ticket, ensuring tickets are completed, and updating status in system upon completion.
• Writes and maintains user and technical operating instructions and documentation; provides training to users and other technical staff and advises on best practices.
• Performs help desk support technician duties.
• Perform related duties as assigned.

QUALIFICATIONS 
Knowledge of:

• Basic principles and practices used in the operation, troubleshooting, maintenance, and administration of network operating systems, personal computer system hardware, mobile computing systems, and related software systems.
• Personal computer and network system application software packages and hardware peripherals.
• Computer hardware, software, network technology, and operating system products.
• Techniques and methods of computer hardware and software evaluation and implementation.
• Troubleshooting and installation techniques.
• Customer service and telephone techniques.
• Modern office practices, methods, and computer equipment and applications related to the work.
• English usage, spelling, vocabulary, grammar, and punctuation.
• Techniques for providing a high level of customer service by effectively dealing with vendors and County staff.

 
Skill/Ability to:

• Perform basic technical support functions in the operation and maintenance of personal and mobile computer software and hardware; troubleshoot problems and take appropriate action or escalate to appropriate staff as needed.
• Deal tactfully with the customers and staff in providing information, answering questions, and providing customer service.
• Respond to and effectively prioritize a high volume of phone calls and other requests for service.
• Learn and understand the organization, operation, and functions of the department as necessary to assume assigned responsibilities.
• Learn, interpret, and apply applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Organize, maintain, and update records systems.
• Operate modern office equipment including computer equipment and specialized software applications programs.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact and prudence within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

 
Additional Qualification at the IS Client Systems Specialist II Level:
 
Knowledge of:

• Techniques and methods of computer hardware and software evaluation, implementation, and documentation.
• Troubleshooting, configuration, and installation techniques.
• The organization, operation, and functions of the department as necessary to assume assigned responsibilities and to determine appropriate point of escalation.
• Applicable regulatory relevant to assigned area of responsibility.

 
Ability to:

• Perform a variety of technical support functions in the operation and maintenance of personal and mobile computer software and hardware; take appropriate action to resolve problems or escalate to appropriate staff as needed.
• Identify, troubleshoot, and resolve basic hardware and software problems and perform minor repairs.
• Setup computer and network hardware and install and configure software.
• Participate in and lead design sessions or process improvement sessions and provide sound recommendations and technical input.
• Train staff on software applications and hardware usage.
• Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, rules, and regulations.
• Establish and maintain a variety of filing, record keeping, and tracking systems.
• Organize own work, set priorities, and meet critical time deadlines.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.

 
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying.  A typical way to obtain the required qualifications would be:
 
Education: Completion of coursework and/or training in information systems, computer science, or related field.
 
Experience:
IS Client Systems Specialist I: One (1) year of providing technical customer service support specific to specialty area assigned which includes personal computing or mobile computing.
 
IS Client Systems Specialist II: Two (2) years of increasingly responsible experience, equivalent to an IS Client Systems Specialist I at the County of San Mateo, in providing technical support in the installation, maintenance, and repair of systems specific to personal or mobile computing. 

Licenses and Certifications:

• Some positions may require possession of, or ability to obtain, a valid California Driver's License.

 
Physical Demands
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and to visit various County sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone.  Standing in and walking between work areas is frequently required.  Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment.  Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information.  Employees must possess the ability to lift and carry materials and objects up to 50 pounds with the use of proper equipment and push and pull materials and objects up to 100 pounds with the use of proper equipment.
 
Environmental Elements
Employees work in an office environment with moderate levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.  Employees may interact with upset staff when providing customer support services. 
 

APPLICATION/EXAMINATION 
Open & Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help, or temporary position prior to the final filing date will receive five (5) points added to their final passing score on this examination. Responses to the supplemental questions must be submitted in addition to our regular employment application form.

The examination process will consist of an application screening (weight: pass/fail) based on the candidate's application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%).

Depending on the number of applications, an application appraisal of education and experience may be used in place of other examinations or a screening committee may select those applicants whose education and/or experience appear to best meet the needs of the position based solely on the information provided in the application materials. Because of this screening process, applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination.  All interviews will be given in San Mateo County, California, and applicants must participate at their own expense.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org to apply.  A supplemental application form must be submitted in addition to the standard County employment application form.  A resume will not be accepted as a substitute for the required application materials. Online applications must be received by the Human Resources Department before midnight on the final filing date.
 

TENTATIVE RECRUITMENT SCHEDULE
Final Filing Date: Monday, July 29, 2019
Application Screening: Week of July 29, 2019
Panel Interviews: Monday, August 19, 2019

 

At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The County is an Equal Opportunity Employer.
 

HR Analyst: Lucy Fung (07162019) (IS Client Systems Specialist I/II - V268/V269)

San Mateo County Health is seeking a highly qualified

IT Business Analyst II - Limited Term 
for their Health IT Division.

To view the online brochure for this recruitment please follow this link:
https://jobs.smcgov.org/BA-II

The individual in this position performs complex and technical systems maintenance, operational duties, and/or modification of application systems; serves as a liaison between system users and information technology staff, vendors, and service providers; provides technical and analytical support and training to system users; performs system administration functions to ensure security and effective operation; develops and maintains a variety of automated files, records, and databases; prepares and distributes new procedures, training materials, and a variety of scheduled and adhoc reports; and performs related work as required. This position will support multiple divisions within the Health System such as Administration, Emergency Medical Services, Finance, and Public Health, Policy and Planning.

 
IS Business Analyst II is the journey-level class in the IS Business Analyst series and is responsible for serving as a liaison between system users and information technology staff, vendors, and service providers.  Responsibilities require the use of tact, discretion, and independent judgment and to have full and thorough knowledge of the concepts, practices, procedures, and policies of assigned function.  

This is a limited term, at-will position.  Limited Term Employees are assigned to assignments not to exceed three years. They receive medical and dental benefits, similar to regular employees, and a defined contribution retirement plan. 
 
Information for current county employees: Current and regular County of San Mateo Employees who are interested in this assignment must submit an application and compete in the recruitment process. If you are successful in the recruitment and are being considered for the assignment, HR will work directly with you and/or your department for options. Please note that there is no guarantee that you will be allowed by your department to rotate into this assignment nor are your departments obligated to allow you to take on this assignment. The salary range for this position is "as is" and non-negotiable.

The Administrative Services Division provides key support to fiscal & accounting, employee services, budget & fund management, information technology, and clerical services. This position belongs to the ESD Information Technology team (ESD IT) that is responsible for providing technology support to ESD and it reports to one of two application managers. This position includes, among other duties, supporting technology systems for an illegal dumping inspection system and a world-class Wastewater Laboratory. The primary work site for this position is the Regional Wastewater Facility at Los Esteros Road.

The actual salary shall be determined by the final candidate’s qualifications and experience.  In addition to the starting salary, employees in the Systems Application Programmer classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. 

This is the entry level class in the Systems Applications Programmer series. An employee of this class performs systems applications programming analytical work of routine difficulty.

The ESD Systems Applications Programmer will be responsible for reviewing and analyzing program change requests for completeness and compatibility with supported systems. They will prepare detailed documentation and operating instructions of fully operational programs, convert program specification requirements of limited scope into computer programs, and confer with operating department users, superiors, and other technical personnel in resolving problems encountered in the support of programs. They will extract and analyze data from systems and present reports to end-users and management. They will perform basic end-user customer support and training for applications.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

The actual salary shall be determined by the final candidate’s qualifications and experience.  In addition to the starting salary, employees in the Senior Systems Application Programmer classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay.  

The Planning, Building and Code Enforcement Information Technology (PBCE IT) team is responsible for several Off-The-Shelf (OTS) and custom systems and applications that support the daily operation of

1)  the PBCE department ( http://www.sanjoseca.gov/index.aspx?NID=205  ) and

2   the Development Services  process (http://www.sanjoseca.gov/index.aspx?NID=206 ) at the City of San Jose . 

PBCE’s current IT landscape includes:

·         Permitting & Compliance (CSDC’s AMANDA  https://www.csdcsystems.com/solutions/permitting-and-compliance-solutions/ , custom Public Portal)

·        Business Intelligence (Crystal Reports, Quick&Simple Reports in AMANDA)

·         Resource Planning & Scheduling (qMatic, custom inspection scheduling and assignment)

·         Document Scanning & Conversion (Panagon Capture, QuickStroke, custom scanning and indexing application)

·         Collaboration (SharePoint)

·         Enterprise Content Management (Custom and SharePoint)

·         Enterprise Service Bus/Enterprise Application Integration (MuleESB)

PBCE’s future IT landscape will also include:

·         Electronic Plan Review

·         GIS Viewer

·         Mobile/Field Inspection

PBCE IT mainly uses PL/SQL, SQL, Java, Visual Basic, JavaScript, ASP, HTML languages.  We use Eclipse, Toad, Oracle Developer, Microsoft Visual Basic, MuleESB AnyPoint IDEs and IDEs built into the OTS software.

The Department is seeking qualified candidates to fill two full time and one Overstrength Senior Systems Applications Programmer (SSAP) positions to support the development and maintenance of the above systems and applications.  The Overstrength position is currently approved through June 30, 2018. 

Our candidates should have technical experience in at least one or more items in each of the following four skills groups: 

1)  Systems: CSDC’s AMANDA or Accela’s Land Management, writing Crystal Reports, ECM such as Sharepoint, ESB such as MuleESB, ESRI GIS, Case Management/Tracking systems

2)  Languages: PL/SQL, SQL, Java, Visual Basic, JavaScript, ASP, HTML

3)   IDEs: Eclipse, Toad, Oracle Developer, Microsoft Visual Basic, MuleESB AnyPoint IDEs

4)   Others: Project Management concepts, version control system,  automation test tool such as Selenium or Sahi, Office Suite,  Alphinat’s SmartGuide, Windows Desktop and Server OS environments, basic system administration, Restful Webservices, data structures, IIS and J2EE server administration

Duties may include:

·         Develop new or customize existing systems and applications       using PL/SQL, SQL, Java, Visual Basic, JavaScript, ASP, HTML

·         Document defects and enhancements

·         Maintain existing systems and applications

·         Provide end-user training and support

·         Prepare and update end-user and technical documentation

·         Test

·         Training peers on programming related topics

This recruitment may be used to fill multiple positions in this, or other divisions or departments.  If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

The actual salary shall be determined by the final candidate’s qualifications and experience. In addition to the starting salary, employees in the Deputy Director classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. 

The City of San José Information Technology Department (ITD) is seeking an exceptional Deputy Chief Information Officer (CIO) to lead its Business Solutions Division and to serve on the City’s IT Executive Staff.

The Business Solutions Division is in the midst of a strategic rebuild. This leadership position will inspire team members and nurture a culture that is collaborative and customer centric at its core. The position is critical in helping the City achieve ambitious goals to innovate, accelerate delivery of solutions, and support deep collaboration to provide remarkable value to City customers. The current portfolio includes collaboration, productivity, database administration and enterprise resource planning. Additionally, the City will see continued growth in its Smart Cities and Internet-of-Things solutions portfolios the coming years. This IT leader will play a key role in helping to define those paths.

The ideal leader of this division will plan, guide, and develop the team to provide World-class solutions through strong and integrated technology platforms, while also preparing the team for future technology investments focusing on:

• Superior customer experience, usability, user adoption and change management;
• Sustainable systems through strong strategic and technical planning; and
• Security and interoperability through identity, data, multi-cloud, and application service integrations.

Working under the CIO and Assistant Chief Information Officer (ACIO), collaboration, responsiveness, employee development, and effective relationship management with teams across the City are critical to success for this IT leader. They will foster a team that is engaged, embraces innovation and change, and exemplifies exceptional customer service in delivering solutions that support City services to the residents of San Jose. The role is truly a player-coach—a person who can define a technical vision and architecture with their team, build each contributor up to execute that direction, work directly with the technologies, and enhance the larger City organization through the solutions and services their teams provide.

When the Business Solutions group does well, they help San Jose’s families thrive and our businesses grow.

Responsibilities:

The Business Solutions Deputy CIO oversees a team of approximately 30 contributors and a portfolio of over 140 main business applications and growing. The team oversees a technical environment consisting of PeopleSoft HCM/Payroll; Cayenta FMS; Taleo; Hyperion; Oracle and MSSQL databases; Office 365 and SharePoint; Azure solutions; enterprise reporting and data visualization; and database administration services.

The City practices agile and waterfall project management, reporting to an executive scrum of scrums, matching the appropriate methods to the initiative.

Specific responsibilities include:

1.     Direct and lead multiple teams by establishing division goals and performance standards, conducting regular evaluations of the staff members' performance, and coaching staff members on performance and career development consistent with the departmental mission and expectations.

2.     Proactively monitor technology solutions and plan for system roadmaps that  will benefit the City's ability to provide services in the most efficient and cost-effective manner.

3.     Manages and develops the skills and competency of information technology staff based on current needs as well as emerging technologies or business strategies needed to support all work initiatives.

4.     In partnership with business leadership, understand strategic goals, objectives and high level requirements of City departments.

5.     Direct the allocation of resources to achieve timely outcomes and measurable goals within budget; recommend IT spending and participate in collaborative resource planning processes to ensure high-quality services at the lowest cost to the organization.

Desired Qualifications:

• Strong product and project management experience and results, preferably including use of both agile and traditional approaches
• Strong personnel management skills, including staff development, coaching, evaluation, and hiring
• SharePoint managed as enterprise content management, intranet, eDiscovery, and/or online workflow solution
• Applied knowledge of systems, networking, and cloud services
• Strong communication, collaboration and conflict resolution skills, as well as, a high degree of emotional intelligence
• 3+ years of successful experience managing enterprise data and integration services to successful outcomes
• 3+ years of successful experience managing human resources, financials, and budget systems to successful outcomes
• PeopleSoft 9.2 and ongoing releases for Enterprise Resource Planning
• Implementing and managing business process automation and workflow solutions
• Implementation of change and release management processes and business architecture that yield a high-degree of business alignment

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Competencies

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:

Job Expertise – Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.

Leadership – Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction.

Project Management – Ensures support for projects and implements agency goals and strategic objectives.

Conflict Management – Uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people, by presenting the facts, analysis, and conclusions or solutions that show command of content and perspectives and interests of the audience.

Creativity – Addresses objectives and problems while questioning traditional assumptions/solutions in order to generate creative ideas and new ways of doing business; exhibits creativity and innovation when contributing to organizational and individual objectives; seeks out opportunities to improve, streamline, reinvent work processes.

Analytical Thinking – Approaching a problem or situation by using a logical, systematic, sequential approach.

Vision/Strategic Thinking – Supports, promotes, and ensures alignment with the organization’s vision and values; understands how an organization must change in light of internal and external trends and influences; builds a shared vision with others and influences others to translate vision to action.

Communication Skills – Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.

The Senior Information Technology Technician repairs and maintains library information technology equipment; performs diagnostics using programs and utilities; contacts vendors and service contractors, as needed; installs replacement parts and information technology and telecommunications equipment; installs and configures PC software applications in a networked environment; and performs other related duties as assigned. 

Click the job announcement link below.

About the Department

The Department of Transportation (DOT) plans, develops, operates, and maintains transportation facilities, services, and related systems which contribute to the livability and economic health of the City. We comprise a team of more than 470 people ready to serve the needs of our customers to improve the efficiency and safety of San José streets. For more information about DOT, visit www.sanjoseca.gov/transportation.

Salary Information

Current salary range for Associate Engineer is $90,937.60 - $115,128.00. Effective June 30, 2019, there will be a cost of living increase which will update the salary range to $93,662.40 – $118,580.80.

In addition to the starting salary, employees in the Associate Engineer classification shall also receive an approximate five percent (5%) ongoing non-pensionable pay. The final candidate’s qualifications and experience shall determine the actual salary.

Position and Duties

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

The Department of Transportation (DOT) is currently seeking eight Associate Engineers in the following areas:

PLANNING, DEVELOPMENT AND GEOMETRIC DESIGN

The Department of Transportation (DOT) is currently seeking an Associate Engineer in the Policy and Planning Division. The Associate Engineer will, under general direction of the Senior Engineer, perform work of considerable sensitivity in geometric design, conceptual development of transportation infrastructure master plans, and review for all public and private projects in the City, and direct responsibility for production and review of signage and pavement marking plans including supervising or leading others in such work. The successful candidate will have technical expertise in transportation planning, geometric and roadway design, and private development review. He/she will also work with the Senior Engineer to serve as the Department of Transportation Planning representative with other Departments in the City, consultants, developers, and other jurisdictions and agencies

KEY DUTIES INCLUDE:

1. Prepare transportation infrastructure improvements conceptual designs of roadway, intersection and interchange, traffic signals and other street improvements.

2. Develop “complete streets” and multimodal design plans in conformance with Federal, State, and City's transportation design standards, guidelines and policies.

3. Review contract drawings and specifications, master plans, and traffic studies related to capital infrastructure improvements.

4. Review private development improvement plans to address roadway right of way dedication requirements and geometric design elements.

5. Using AutoCAD to prepare geometric roadway layout relevant to pavement rehabilitation, development and capital improvement projects.

6. Attend meetings/represent DOT as lead technical person on discussions with project engineers, City staff, and consultants as appropriate to build consensus and/or to coordinate project issues.

INFRASTRUCTURE MAINTENANCE, PAVEMENT/BRIDGE/ADA CURB RAMPS ENGINEERING & MANAGEMENT

Pavement/Bridge/ADA Curb Ramps Engineering plays a critical role in the maintenance and rehabilitation of approximately 2,400 miles of pavement in the City of San Jose, overseeing the maintenance of approximately 250 bridges, and over 24,000 curb ramps. The focus of this position(s) is to manage, maintain and report on the City’s pavement, bridge, and ADA curb ramp program, plan, procure, and project manage multiple large CIP projects annually, and assist in developing the overall division budget. This position(s) provides assistance to senior engineers, division manager, maintenance supervisors, Council Offices, other City Departments, and the public. The ability to effectively coordinate multi-disciplinary issues among multiple stakeholders is a key requirement. This position reports directly to a senior engineer and will supervise an Engineer I/II, Associate Engineering Technician, and interns.

KEY DUTIES INCLUDE:

1. Manage and maintain the City’s Pavement Management System (PMS); bridge maintenance management, and ADA curb ramps program management

2. Provide technical input for any relevant asset management upgrades for pavements, bridge, and ADA curb ramps and be the lead liaison with the Metropolitan Transportation Commission (MTC) and other regional/state/federal organizations

3. Manage multiple major construction projects (ranging from $700 thousand to over $15 million in construction cost), open purchase orders, procure request for proposals/qualifications, inter-agency agreements and grant projects; administer projects during procurement, implementation and close out phases.

4. Respond to residents regarding pavement, bridge, and ADA curb ramp issues and complaints and make recommendations as to how best to resolve the problems in the most efficient manner.

5. Investigate and implement new and innovative pavement, bridges, and concrete ADA curb ramps maintenance technologies (new types of equipment, materials, and processes, etc.); oversee the full technical evaluation of various infrastructure preservation strategies for City Streets.

6. Manage, track and report on project budget financing and planning. Generate reports and manage Federal Grant and Capital Improvement Project funding.

7. Develop both short-term and long-term maintenance plans for pavements, bridges, and ADA curb ramps that maximizes the available budget while meeting division’s goals and benefits the community

8. Develop and update project specifications and quality control/quality assurance requirements for pavement, bridges, and ADA curb ramp infrastructure

9. Supervise and mentor assistant engineers, engineering technicians, and trainees.

TRANSPORTATION OPERATIONS, TRAFFIC FLOW MANAGEMENT

San Jose operates and manages over 900 traffic signals citywide. The Associate Engineer position will lead Signal Operations group's effort on supporting VTA to enhance transit operations. This position is also responsible for the delivery of grant funded projects, signal operations, retiming and controller configuration work necessary to achieve project demonstration goals. This position reports to a Senior Engineer, and will supervise Engineer I/II and interns.

KEY DUTIES INCLUDE:

1. Lead and supervise engineering and/or technical staff by establishing goals, tracking performances, creating a positive work environment, maximizing staff development opportunities and providing appropriate recognition.

2. Work closely with Valley Transportation Authority (VTA) to identify any transit operations deficiencies; troubleshoot and address system failures and optimization needs, including detection repair, detection zone adjustments, transit signal priority level setting and system integration.

3. Coordination with VTA, including project implementation, traffic data review, signal timing strategy development and implementation, field review with contractors/consultants, traffic data collection, simulation model development for evaluating traffic impacts.

4. Perform project management and delivery duties for grant-funded projects; develop, implement and adjust signal timing along project corridors to reduce travel delays and improve intersection efficiency; support consultant as needed.

TRANSPORTATION OPERATIONS, TRAFFIC SAFETY AND PEDESTRIAN SAFETY ENHANCEMENT PROJECTS

The Transportation Safety Operations Division is seeking Associate Civil Engineers to perform and lead in developing and implementing Traffic Calming and Pedestrian Improvement Projects and providing Neighborhood Traffic Management services throughout the City of San José. The Associate Engineer develops traffic safety projects and improves safety for all roadway users, ensure facilities are pedestrian and bicycle friendly and comply with laws, rules, regulations and ordinances. Additionally, this position will lead the review of design and collision reports, order traffic studies implement safety improvement projects, and support the Senior Engineer with personnel and training matters and assist in the preparation of the CIP budget. Under the general direction of the Senior Engineer and Division Manager, the Associate Engineer’s primary focus is to manage, lead and work directly with the community, schools, and Council Offices to provide for the safe and efficient movement of vehicles, pedestrians and bicyclists. Ability to effectively coordinate multi-discipline issues among multiple stakeholders is a requirement. This position reports directly to a Senior Engineer and will supervise an Engineer I/II and interns.

KEY DUTIES INCLUDE:

1. Review, design, and implement safety improvement projects.

2. Coordinate with internal City stakeholders as well as external stakeholders.

3. Representing Senior Engineer at meetings with internal and external stakeholders.

4. Prepare multi-agency agreements and documents that represent City interest.

5. Collaborate with lead project agency, their staff and consultant representatives to support City’s interests and efficient project delivery.

6. Represent City at community meetings and other public outreach activities.

7. Lead and supervise engineering, technical and non-technical staff by establishing goals, tracking performance, creating a positive work environment, maximizing staff development opportunities and providing appropriate recognition

8. Providing staff support and working effectively with committees, boards, task forces, community groups, associations, and staff in other departments and agencies

9. Providing effective project management to ensure on time and within budget project delivery

10. Understand and implement City’s overall goals for transportation services and community development.

Minimum Qualifications

1. Education: Bachelor's degree from an accredited college or university in the required professional engineering discipline (e.g. Civil, Structural, or closely related field) or possession of an Engineer-in-Training (EIT) certificate.

2. Experience: Three (3) years of increasingly responsible professional engineering experience.

3. Acceptable Substitution: A Master’s degree from an accredited college or university in the required professional engineering discipline may be substituted for one (1) year of professional engineering experience.

4. Licensing: Possession of a Certificate of Registration as a Professional Engineer (PE) issued by the California State Board of Registration for Civil and Professional Engineers is desirable but not required. Possession of a valid driver's license in the State of California may be required.

Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent, or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

To Learn More and Apply

To view the full announcement for this exciting opportunity and apply online with the City of San José, please visit the City of San José’s employment page by clicking on the link below.

Then click on the “Open-Competitive Recruitments” link.

City of San José Employment Page