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The Office of Mayor Sam Liccardo is seeking a creative and energetic individual who is passionate about serving the community and committed to advancing the Mayor’s vision for San José. This individual will join a small but dynamic team that is responsible for carrying out a comprehensive and multi-faceted communications operation. 

Typical Duties:

The following are examples of the types of duties that this position may be responsible for:

• • Writing and editing press releases, media advisories, mayoral correspondence, news and feature articles and a wide variety of other communications materials.
  • Executing a multi-faceted social media strategy to effectively engage the community and constituents with the Mayor's policies, positions, and goals.
  • Conducting a range of media outreach strategies, including: placing stories in media outlets; coordinating media requests and interview preparation; and managing relationships with local, regional, and national media sources. 
  • Proactively developing and managing the Mayor's online web presence on both the City’s website, partner’s web-based assets, and 3rd Party platforms.
  • Creating multimedia assets (i.e., print collateral, video, animation, infographics).
  • Analyzing earned and owned media metrics as well as larger external trends.
  • Day-to-Day administration of the office’s communication tools.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

THE JOB:

• Reviews land development applications for conformance with environmental and general plan policies;  
• Conducts field inspections and identifies and evaluates biologic, geologic and related environmental issues; 
• Prepares and presents staff reports and findings on environmental permits and projects for internal staff and reviewing bodies;
• Identifies violations of environmental regulations.

The current vacancy is for Site Mitigation in the Health Services Agency, Environmental Health Division. The position will serve as a staff geologist providing technical expertise to the review of engineering and geological work associated with the cleanup and remediation of chemically impacted contaminated sites.

THE REQUIREMENTS: Any combination of training and experience, which would provide the required knowledge and abilities, is qualifying. A typical way to obtain the knowledge and abilities would be:

One year of journey level resource planning experience equivalent to a Resource Planner III at Santa Cruz County.

SPECIAL REQUIREMENTS: Possession of a valid California Class C Driver License or the employee must be able to provide suitable transportation that is approved by the appointing authority.

Paid holidays, excellent benefits and CalPERS retirement!

The County of Santa Cruz offers a generous benefits package which includes annual leave, paid holidays, medical, dental, vision and retirement benefits!

Apply online at www.santacruzcountyjobs.com

Live and work in beautiful Santa Cruz County!

THE POSITION:

The City is currently seeking a highly energetic, highly motivated individual for a Communications Coordinator position. Under the direction of the Communications & Marketing Manager, the Communications Coordinator plays an important role in supporting the execution of the City’s multi-media programs and public information campaigns. The Communications Coordinator is creative and well-versed when it comes to communicating to a diverse community or group of people. The position is ideal for a creative and motivated individual who can help grow the City’s brand, convey routine news and updates to residents, and present ideas on ways the City can more effectively communicate to its residents.  

This position is represented by SEIU.

Cable Technician I/II/III

Application Deadline: 5pm on Friday, September 6, 2019

Annual Salary:

$68,328 — $83,844 Tech I

   $70,380 — $86,364 Tech II

      $72,492 — $88,968 Tech III

The Position

Under the direction of the Cable Television Field Supervisor, the Cable Television Technician installs and services cable television, internet and related services, including new installations, disconnections, relocations and terminal device installation.  Additional duties may include determining the locations of gas, telephone, power, television, water and sewer lines prior to installation, conducting inspections and submitting recommendations for necessary construction and maintenance work, completing work orders and related documentation, and responding to customer inquiries. In order to maintain current knowledge of local ordinances and codes, the Cable Technician undergoes ongoing training related to work methods, use of tools and equipment, and safety practices.  As needed, the Cable Technician participates in the stand-by rotation and may be called upon to respond to emergency situations. 

Ideal Candidate

In addition to technical knowledge, the ideal candidate should possess a positive customer-service oriented attitude, as the Cable Technician regularly responds to inquiries from the residents of the San Bruno community.  The candidate will demonstrate professionalism while performing work, and will have a strong work ethic, maturity, and commitment to customer service excellence.  The successful candidate will have the ability to prioritize multiple tasks in a fast-paced, time-sensitive environment, and utilize excellent time management skills.  

Excellent Benefits

• Enrollment in CalPERS retirement program (2.7%@55 for classic members, 2%@62 for new members)
• Medical, dental and vision benefits provided with employee contribution
• Life insurance equal to one year’s annual salary provided at no cost
• Opportunity for bilingual incentive pay up to 2.5% of salary
• Long-term disability insurance provided at no cost
• Home loan assistance program
• Credit Union membership
• Section 125 Flexible Benefit Plan

• Deferred compensation matching up to $300 annually calculated on a bi-weekly basis

• Tuition Reimbursement

Minimum Qualifications

CATV Technician I

Graduation from high school or equivalent and at least three (3) years of cable television experience at the system operation level

Education/Experience in related fields may be considered on a year-to-year basis with preference given to CATV operational functions

CATV Technician II

Successful completion and maintenance of four (4) certification courses towards achieving the Society of Cable Telecommunications Engineers (SCTE) broadband Communications Technician (BCT) certifications or Jones/NCTI Master Technician certifications is required to reach and maintain the level of CATV Technician II in addition to minimum requirements for Cable Technician I level

CATV Technician III

Successful completion and maintenance of Broadband Communications Technician (BCT) Certification or Jones/NCTI Master Technician Certification is required to reach and maintain the level of CATV Technician III in addition to minimum requirements for Cable Technician II level

Special Requirements

In addition to those certifications listed above, possession of and ability to maintain a valid California drivers license

Possession of Society of Cable Telecommunications Engineers (SCTE) Category I Certifications or National Cable Television Institute (Jones/NCTI) certification is highly desired

Knowledge, Skills and Abilities

The successful candidate will demonstrate knowledge of operation and maintenance of a variety of motorized equipment; methods, tools and equipment used in cable television and fiber optic cable facilities construction, repair and maintenance; safe work methods and practices; mathematical and related techniques used to estimate material needs and their costs.  In addition, the candidate will effectively accomplish the completion of assigned programs and projects; acquire thorough knowledge of applicable programs, policies and regulations of the City and other government agencies; prepare and maintain accurate written reports and records; operate and maintain equipment and tools; work effectively with those contacted in the course of work including the public; engage in a broad range of CATV field and cable plant maintenance, operations, and construction functions; communicate effectively both orally and in writing; and provide quality control for the cable plant.

How to Apply

Applications may be submitted online at www.calopps.org. After an initial screening of applications, candidates that best meet the Department’s needs will be invited to participate further in the recruitment process.  

Applications must be submitted by 

5:00pm on Friday, September 6, 2019

The City of San Bruno is an Equal Opportunity Employer (EOE) and as such does not discriminate on the basis of age, race, color, sex, gender, religion, ancestry, physical or mental disability, marital status, sexual orientation, or national origin in its employment actions, decisions, policies and practices.  If you require special accommodations, please contact us to discuss your needs.

ABOUT FREMONT

Centrally located and serving as the eastern anchor of the Bay Area and Silicon Valley, the City of Fremont (pop. 235,439) prides itself on being a vibrant and strategically urban community.  Fremont has developed into a technological and advanced manufacturing power base that captures metropolitan living at its best.  It is also one of the most ethnically and culturally diverse cities in the Bay Area.

Within its 90-square miles, Fremont boasts over 42 million square feet of office, R&D, manufacturing, and warehouse building space. It is home to a wide variety of innovative high tech, life science, and clean technology firms including Tesla Motors, Lam Research, Thermo Fisher Scientific, Redwood Systems, Boston Scientific, and Western Digital, among many others. The city’s Innovation District is known as the hottest new address for start-ups. Over the last two years, companies in Fremont received more than $400 million in venture funding according to PitchBook Data.  Fremont is a city on the move!

Fremont is an employer that values its people, creativity, quality service, integrity, open communication, collaboration, mutual respect, and diversity. Employees find their work challenging, yet rewarding, and most importantly, enjoy the chance to make a difference through public service.  

The visIon

The City of Fremont has branded itself as strategically urban and as the Advanced Manufacturing Hub in Silicon Valley. Now, the City is in the midst of developing its Downtown and Warm Springs Innovation District as well as implementing land use policies and programs that will promote thoughtful and sustainable development that will lead Fremont into the future.

THE POSITION

As an integral member of the Community Development Department’s management team, the Planning Manager will plan, organize and manage the current and long range planning activities relating to the general plan and zoning code implementation and interpretation.  The incumbent will act as: City Planner in the implementation and interpretation of City ordinances and regulations, and Secretary of the Planning Commission.  In addition, the successful candidate will identify policy issues and work with staff to develop options and recommend solutions.

EXAMPLES OF DUTIES

· Supervises preparation of the City Planning Commission agenda and compilation of required reports and documents.

· Participates as a team member in the work of the department's management team, understanding and then implementing assigned duties and responsibilities to support team goals and objectives.  Works cooperatively with other team members, receiving and sharing information, soliciting input, identifying operational and interpersonal issues, participating in the development of problem solving solutions.

· Recommends and justifies program goals and related financial and staff resource needs.

· Monitors and reviews operations, employee performance, staff development, and program implementation for customer satisfaction, efficiency, effectiveness, work priorities, and compliance with laws, rules, regulations, and standards.

· Develops and maintains positive collaborative relationships and problem solving with other City departments.

· Ensures that staff is provided with resources and technology necessary to provide customer efficient project management and responsiveness to the public.

· Evaluates staff performance; provides employee counseling, recommends employee discipline and develops and implements employee development plans.

· Participates in developing, interpreting, and communicating appropriate application of policy and operational procedures.

· Reviews policies, legislation, existing processes and procedures to determine where improvement can be made.

· Reviews and interprets laws, rules, regulations and ordinances.

· Develops and implements productivity measurements and statistics.

· Recommends hiring of consultants.

· Prepares or directs the preparation of requests for proposals and reviews and evaluates proposals.

· Provides technical expertise to other City departments and divisions.

· Takes the lead role in tracking legislative changes and informs the management team of impacts to the City and develops implementation strategies to ensure Fremont compliance with changes.

· Provides information to and represents the City with representatives from State, federal and other local agencies.

· Represents the City in the community and with other organizations.

· Make presentations to the Planning Commission, City Council, community groups and professional organizations.

CANDIDATE PROFILE
Any combination of education and/or experience that has provided the knowledge and skills necessary to satisfactory job performance would be qualifying.  A typical way to obtain the required knowledge and skills would be:  Possession of a Bachelor's degree from an accredited college or university in city planning, architecture, public administration, civil engineering or a closely related field and six years of progressively responsible experience performing varied and complex planning work, three years of which have included supervising professional staff.  A Master's Degree from an accredited college or university in city planning, architecture, public administration, civil engineering or a closely related field is highly desirable.

Possess knowledge and experience in urban design, place-making, transportation/multi-modal system, environmental review
Provide leadership to motivate staff and ensure resources are appropriately allocated 
Demonstrate exceptional skill in written and oral 
      communication
Analyze, interpret and present qualitative and quantitative information in an informative manner for City Council, boards, commissions and other community stakeholders
Make sound decisions under pressure 
Exercise prudent budget management and cost-effective service delivery
Inspire cooperation and confidence in others
Possess the ability to design, facilitate and improve organizational development processes
Exhibit personal accountability and integrity
Build and maintain cooperative working relationships with staff and clients

*This position requires the possession of a valid California driver’s license in order to travel independently within and outside City limits to fulfill assigned duties and responsibilities.

COMPENSATION & BENEFITS
The annual salary for this position is $137,315—$185,327 depending on qualifications. 
CalPERS Retirement Benefit*
Classic Employees - 2.0% @ 60 benefit, 3 year final average compensation. 
New Employees - 2.0% @ 62 benefit, 3 year final average compensation.
Required PERS contributions vary by plan.  All required contributions are tax deferred.
Cafeteria Benefits Plan for employees/dependents includes up to $2,230.18 monthly to purchase medical, dental and vision plans; child care and medical expenses can be paid for with pre-tax dollars.
A complete benefits summary can be found at Fremont.gov or by  using this link:    Benefits
This is a Fremont Association of Management Employees (FAME) represented position with a probationary period of twelve (12)months.
*Refer to CalPERS web site for complete definitions of Classic and New employees:  www.calpers.ca.gov  
HOW TO JOIN OUR TEAM 
To be considered for this  position, apply online by submitting a completed City application and resume through our on line application system: City Jobs 
The process may include individual and/or panel interviews, written exercise, fingerprint check, and other related components.  Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process.  Meeting the minimum qualifications does not guarantee an invitation to participate in the process.
REASONABLE ACCOMMODATION
Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities. 
Please advise Human Resources of any special needs a minimum of 5 days in advance of the selection process by calling (510) 494-4660.  
 

POSITION SUMMARY
Under supervision of the Information Technology Manager, the Information Technology Technician position supports programs and activities related to the City’s technology and telecommunications operations and systems. This includes performing basic computer related duties such as analyzing, troubleshooting, and resolving technical operational problems for desktop computers, peripherals, and networks; providing informal training to users on system implementation and operations; performing other related duties as assigned by supervisor. The assignment is 27-30 hours per week for approximately 6 months and may be extended.

ESSENTIAL JOB FUNCTIONS   

• Respond to all information technology help desk requests and provide a full range of assistance and help to system and equipment users in the role of help desk expert.   
• Performs basic and advanced configuration, installation and maintenance of computers, peripherals, telephones and mobile devices.   
• Participates on project teams to ensure successful implementation of new systems or upgrades to existing systems.   
• Analyzes and/or resolves computer, software, and application problems for on-premise and cloud-based systems and network resources supported by the City of Los Altos.   
• Monitors computer systems, networks, and applications for response time, problem prevention, performance and resource utilization.   
• Reports hardware failures to appropriate vendors via telephone or on-line systems.   
• Evaluates user hardware and software needs and assists in acquisition of approved equipment and software.   
• Assists IT team members to train end-users in operating systems, application programs; assists users in applying computer training to work environment; creates technical documents and computer training for end-users.   
• Schedules training classes and coordinates class preparation.   
• Assists with front counter check-in system as well as campus-wide wireless networks.   
• Compiles and maintains computer and system documentation.   
• Works with IT team members for assigned tasks; performs other related duties as assigned by supervisor.   
• In the absence of the IT Manager, will take direction from the IT Analyst.    

Customer support and other position expectations:

• Maintains punctuality and attendance at work.   
• This position will require occasional night and evening work.   
• Maintains internal and external customer relations.   
• Uses tact and diplomacy in all interactions with customers.   
• Establishes and maintains positive and effective working relationships with co-workers and those contacted in the course of work.   
• Calms angry customers using interpersonal skills and advises co-workers or supervisors if appropriate.   
• Maintains a professional office environment.   
• Maintains attention to detail by prioritizing work and coordinating several activities simultaneously despite interruptions.   
• Maintains integrity of work.   
• Takes responsibility and accountability for completion of work and customer interactions.    

PHYSICAL REQUIREMENTS AND GENERAL WORKING CONDITIONS
Requires the mobility and manual dexterity to work in a standard office environment, use standard office equipment and attend off-site meetings; speech and hearing to communicate in person and by telephone; vision to read handwritten and printed materials and a computer screen; and strength and agility to lift and carry items weighing up to 70 pounds. On a continuous basis work in an office environment sitting at a desk for long periods of time; travel from job site to job site sitting in vehicle; bend, squat, climb, kneel and twist while performing field work; may be exposed to dust, noise, machinery, moving objects and other vehicles while performing field work; may work on uneven or slippery surfaces; and may intermittently perform field work while exposed to various types of weather including extreme heat during summer months and cold temperatures during the winter months. Some accommodations may be made for some physical demands for otherwise qualified individuals who require and request such accommodations. The position may require occasional night and weekend work. 

MINIMUM POSITION REQUIREMENTS:  

KNOWLEDGE OF:
Installation, maintenance and repair of computer, peripheral and network equipment; remote support software and its usage in supporting geographically diverse clients, audio/visual equipment and its setup/maintenance; data communications processes; installation and utilization of client/server applications; principles of file and data management systems; capabilities, limitations, characteristics, and uses of various business software applications; principles and procedures of personnel training; effective written and oral communications skills.   

SKILL AND ABILITY TO:
Establish and maintain harmonious and effective working relationships with a wide variety of people that include senior management, employees, outside organizations, and the general public; research and understand emerging technologies and their application to improve City services; make sound decisions in a manner consistent with essential job functions; operate electronic testing equipment and/or tools in the installation and/or repair of computer, peripheral and network equipment problems; work under direction to prioritize work and seek solutions to specific problems; apply logical and orderly analysis processes to troubleshooting and solving operational computer and peripheral equipment problems; conduct and/or coordinate informal and formal training regarding City computer equipment and software.   

EXPERIENCE AND EDUCATION:
Any combination equivalent to experience, education and training that would likely provide the required knowledge and abilities could be qualifying. A typical way to obtain the knowledge and abilities would be:    

• An Associate’s degree from an accredited college or university with major course work in a field such as computer science, information technology
  systems or a related field. Professional certification in one or more fields of information technology may be substituted for the education. Additional years of experience may be substituted for educational experience on year for year basis.  
• Possession of a MCSA (Microsoft Certified Solutions Associate). CompTIA A+, Cisco Certified Network Associate (CCNA) or Microsoft Certified Systems Engineer (MSCE) is desirable but not required.  
• 3+ years of experience providing user support in the operation, maintenance, and implementation of applications programs on multiple platforms
  including client/server, desktop computer and networks.  
• Possession of a valid California driver’s license with a satisfactory driving record is required.    

IDEAL CANDIDATE POSSESSES THE FOLLOWING CHARACTERISTICS:
The Ideal Candidate possesses the following characteristics: Is highly professional, patient, respectful, and ethical; possesses excellent problem-solving skills and a can-do attitude; demonstrates outstanding customer services skills and follow through, is willing to go above and beyond to achieve positive results. Communicates effectively and proactively both verbally and in writing. Maintains integrity, and is accountable and responsible for all work completed; is tactful and diplomatic.

COMPENSATION
This is a Part-Time/Temporary/Seasonal position with an hourly rate range of $32/hr – $45/hr (DOE).

OTHER INFORMATION
Part-Time/Temporary/Seasonal employees are non-benefited, at-will positions. Since the City does not participate in Social Security and is required to provide an alternative retirement plan, you are required to participate in the City's defined contribution retirement plan through Nationwide where 3.75% of your gross compensation per pay period is deducted and put into the plan. The City matches this 3.75% for a total contribution of 7.5% of your gross compensation per pay period.

APPLICATION PROCEDURE
A completed City application, cover letter and resume must be received. The recruitment will remain open until filled. The first review of applications will occur on Tuesday, September 3rd, 2019.

SELECTION PROCESS
The applicants most closely matching the City’s desired qualifications and organizational needs will be invited to participate in the interview process. Prior to hire, candidates will be required to successfully complete a pre-employment process, including an employment verification, a complete background investigation, and an FBI level live scan.

EQUAL OPPORTUNITY EMPLOYER
The City of Los Altos is an equal opportunity employer and does not discriminate in employment on the basis of a person’s race, religious creed, color, national origin, ancestry, mental or physical disability, medical condition, marital status, sex, age or sexual orientation. Candidates with a disability, which may require special assistance in any phase of the application or testing process, should advise City of Los Altos upon submittal of application. Documentation of the need for accommodation must accompany the request.

LIMITATIONS AND DISCLAIMER
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

Applications accepted until Friday, September 13, 2019

Interviews: TBA

Resumes are not accepted in lieu of completing a city application.

DEFINITION

Under limited supervision, performs skilled technical work on the City’s data and voice networks, including Local Area Network equipment, Windows servers, department-specific client/server applications, PBX software and switching equipment, UPS devices and desktop and mobile PC hardware and peripherals. Performs other duties as needed. This position reports to the Information Services Manager under the Department of Finance and Administrative Services.

EXAMPLES OF DUTIES

Works with the Information Services Manager and Senior Network Administrator in administering the City’s data and voice networks, including maintaining, upgrading, and troubleshooting network switches, routers, and servers. Maintains network security and data integrity. Researches, implements, and maintains fixed and mobile access wireless data networks. Administers voice communication systems, including voice recorders and public safety communication links. Configures, maintains, and manages upgrades to client/server software applications. Configures, maintains, and manages upgrades to desktop and portable PC workstations. Researches, recommends, installs and maintains server and network software. Installs, configures, and manages a wide variety of client application software. Performs other duties as required.

MINIMUM QUALIFICATIONS

Knowledge of:  Microsoft Windows server operating systems, including Hyper V and Core, Layer 2 & 3 networking equipment, TCP/IP protocol suite, firewalls and other network security instruments, 802.11x wireless technologies, Azure, Intune, Office 365, Exchange Online, Active Directory, Group Policy, SQL, Microsoft patching and updates, desktop and mobile PC hardware and peripheral equipment, client/server software applications, file management techniques, back-up & restore strategies – including disk and tape, PC hardware/software troubleshooting and problem resolution, Microsoft Windows operating systems and Office suites, UPS systems, voice communication technology including PBX, public safety, and voice recording/logging systems.

Ability to:  Apply current industry-standard technologies toward the administration of public sector data and voice networks; provide broad and narrow analyses of systems and recommend improvements; manage multiple tasks and projects simultaneously; communicate effectively both orally and in writing; Document current status and progression of systems; assist in training of team members and the user community; interact positively and cooperate with co-workers, respond politely to customers, work as a team member, function under demanding time pressure, respond in a positive manner to supervision, and attend work and perform duties on a regular and consistent basis.

Experience:  A minimum of four years of full-time, increasingly responsible experience in data and voice network administration.

Education:  High school graduation or equivalent. Graduation from college or university with emphasis in computer science, information technology, or related field, and current certification (CCNA or MCSE) desirable.

License:   Possession of a valid Class C California Drivers License.

For more information and to apply, please visit:

https://www.governmentjobs.com/careers/Cupertino

Building and Planning Support Specialist

Non-exempt, Public Works and Clerical Bargaining group

DEFINITION

Under general supervision, provides technical and public information for all aspects of the development review process, which includes planning, zoning, plan review, building inspection, permit issuance and related areas such as housing and code enforcement; provides information to the public at a counter or over the telephone; performs related work as assigned.

SUPERVISION RECEIVED AND EXERCISED 

Receives general supervision from the Building Official and/or Planning and Building Director. 

CLASS CHARACTERISTICS

This is an experienced level class, in which incumbents with well developed office skills and some familiarity with planning and/or building and/or other development review concepts become competent to perform the day-to-day responsibilities of providing development, housing and building information to the public, processing plans and permit applications and providing technical support to departmental staff.  This class is distinguished from the planner, plan checking and building inspection classes in that the latter are professional and/or technical specialists in their areas of expertise, while this position provides support to all functional areas.

EXAMPLES OF DUTIES

Incumbents in this position typically perform but are not limited to the duties noted below on a regular basis:

Provides information regarding development, planning, zoning, permit requirements, housing, code enforcement and related processes to developers, contractors, property owners and the public at a public counter or over the telephone; interprets and applies specific codes, rules and regulations related to the development review process, including building, planning, housing, public works, code enforcement and those of a variety of departments and divisions.

Receives plans and other construction documents for review, ensures that applications and sets of plans are complete and contain the required information for submittal and review and that contractors possess appropriate insurance and bonding documentation.

Calculates plan review, inspection and related fees, collects funds and issues receipts, and balances monies received on a regular basis.

Issues basic permits after initial review and approval of materials where covered by procedures and guidelines such as roofing, water heater permits and simple permits including the renovation of single-family homes.

Identifies and resolves customer problems; directs the public to the proper department or determines the information required.

Tracks and monitors status of development plan reviews; prepares standard periodic and special reports as required; researches files regarding prior actions, decisions and developments activities and other information related to the property under review.

Provides input into departmental procedural and processing issues; recommends policy and procedures improvements related to counter activities or areas of responsibility.

Performs a variety of technical and standard office support work for the function; enters information into an automated data management system; obtains reproductions of microfilm or blueline copies; maintains departmental files and prepares a variety of period and special reports regarding the work of the department.

DESIRED MINIMUM QUALIFICATIONS

Knowledge of:

·          Standard office practices and procedures, including filing and the operation of standard office equipment.

·          Record keeping principles and practices.

·          Business arithmetic.

·          Computer applications related to the work, including data entry and standard report generation.

·          Correct business English, including spelling, grammar and punctuation.

·          Techniques for dealing with the public, in person and over the telephone, often in situations avoiding conflicts.

·          Codes and regulations related to the work.

·          Policies and procedures related to the development review, plan checking and building permitting processes.

·          Basic planning, building and zoning principles and practices.

Ability to:

·          Learn and perform specialized development support and building permitting work.

·          Read, understand, apply and explain laws, codes, regulations and procedures.

·          Analyze and resolve specific development application, plan review and permit questions and issues.

·          Make effective recommendations for policy, procedure and customer service improvements.

·          Make accurate arithmetic calculations.

·          Maintain accurate records of plans submitted, fees received, bills paid and work performed.

·          Prepare clear and concise correspondence and other written materials.

·          Gather and assemble data and prepare routine reports.

·          Work without close supervision in standard work situations.

·          Use initiative and independent judgment within established procedural guidelines.

·          Speak English effectively to communicate in person or over the telephone.

·          Establish and maintain effective working relationships with those contacted in the course of the work.

·          Provide financial accounting and reporting support.

·          Serves as the administrative liaison to the Finance Department.

TRAINING AND EXPERIENCE

Any combination of training and experience that would likely provide the required knowledge and abilities would be qualifying.  A typical way to obtain the knowledge and abilities would be:

Graduation from a high school or GED equivalent and three (3) years of office support experience, which has included explaining procedures and regulations, preferably in a public agency setting.  Experience in a planning, building, contracting, public works or a related field is highly desirable.  Possession of an Associate of Arts degree in building, construction technology or a related technical field is desirable, and such education may be substituted for related experience on a year for year basis.