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We are seeking a collaborative, proactive Revenue Operations Manager who will be responsible for the direction and management of the Revenue Operations function in the Finance Department. The primary focus of this position will be to manage and provide oversight of Citywide Revenue Collections including billing, delinquency processing and collection duties, oversee tax collection, the issuance of licenses and regulatory permits, cashiering and the receipt of payment.

The position leads and guides a Revenue Operations staff of eight . This is an essential senior management position reporting to the Deputy Finance Director.

• Plans, organizes, controls and evaluates revenue collection activities within the Finance Department; develops, implements and monitors long-term plans, goals and objectives focused on achieving the department’s mission and priorities; manages and directs development, implementation and evaluation of plans, policies, work processes, systems and procedures to achieve annual goals, objectives and work standards.
• Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends, within departmental policy, appropriate services and staffing levels.
• Provides leadership and works with staff to ensure a high performance, customer service-oriented work environment that supports achieving the department’s and the City’s mission, objectives and values.
• Forecasts and monitors Citywide revenue collection; takes or recommends action to maximize collections; reviews periodic reports of delinquent accounts; supervises and participates in collections activities; oversees cashiering functions and reviews appeals to actions taken on delinquencies.
• Administers the Utility Billing program including initiation of and termination of customer accounts, delinquency processing, and collections; recommends lien attachments on delinquent accounts.
• Administers tax collection which may include the Transient Occupancy Tax, Business Tax and Licensing programs including review of renewals/tax remittance forms, applications, fee collections, and issuance of licenses; performs audits and ensures compliance and proper administration of the programs; oversees collection of delinquency processing.
• Administers and oversees the parking citation adjudication program, including the conduct of administrative reviews and scheduling of hearings including procuring hearing officers, scheduling and conducting hearings for various local programs on contested cases.
• Oversees billing and collection of DUI Cost Recovery, False Alarm fines, and Social Host fines.
• Monitors and evaluates the impact of proposed legislation and regulations on the City’s programs and requirements within assigned areas of responsibility; conducts research and recommends new procedures, forms, policies, processes and/or programs to conform to new requirements.
• Researches, prepares and presents management studies, staff reports and other necessary documents to the department and/or Council.
• Provides staff assistance to the Deputy Finance Director; completes special projects as assigned; represents the City at various meetings and events; prepares and presents staff reports and other necessary correspondence.
• Establishes and maintains appropriate controls and manages the work of employees responsible for cash control, accounts receivable, revenue collection and customer service.

A full job description for Revenue Operations Manager is available on the City’s website.

Employment Opportunity

The City of St. Helena has an exciting opportunity to fill a position in the Public Works Wastewater Treatment Plant.  This is a great opportunity to become part of a team of dedicated individuals that take pride in serving the local community. The City of St. Helena is seeking to fill an opening for a Chief Wastewater Plant Operator position or a Wastewater Operator III or II seeking an opportunity to promote to a Chief. The City will place at the Chief or Wastewater III/II level based on qualifications. Additionally, the City will also establish a pool of qualified candidates to be place on a one-year eligibility list that will used to place potential future vacancies upcoming in the department. 

Distinguishing Characteristics: The Plant Operator II is the journey level class responsible for a wide variety of plant operations and maintenance of the wastewater treatment plants, and incumbents are expected to perform the full scope of assigned duties. The classification is alternatively staffed with Utility Operator III, and incumbents may advance to the higher level after gaining experience, obtaining required certifications and demonstrating a level of proficiency that meets the qualifications of the higher level class.

The Plant Operator III is the advanced journey level class responsible for the full range of treatment plant responsibilities and for the performance of the most complex and difficult assignments within the series. Incumbents in this classification provide training to less experienced staff. This classification is distinguished from the next higher classification of Chief Utility Operator in that the latter is responsible for the overall operation and supervision of the wastewater treatment program.

The Chief Plant Operator – Wastewater Treatment is a supervisory level class within Public Works responsible for assigning and supervising the day-to-day operation, development, repair, and maintenance of the City’s wastewater treatment facilities, and incumbents are expected to perform the full scope of assigned duties. This classification is distinguished from the next higher classification of Utilities Operations Manager in that the latter is responsible for the overall management and administration of the Utilities Division.

Examples of Duties: (include but are not limited to the following)

Operates , monitors and maintains all plant equipment and components, including but not limited to pumps, valves, gearboxes, fans, blowers, aerators, flow controls; reads and interprets meters, gauges and charts; maintains and upgrades mechanical and electrical systems.

Conducts regular on-site inspections of plant and system operations making appropriate adjustment to process controls ensuring that operational problems are identified and corrected; ensures that plants are operating within safety standards established by federal, state and local laws, ordinances and regulations.

Performs basic and skilled water and wastewater pollution control and laboratory testing and analysis; takes samples and coordinates detailed testing with outside laboratories; adheres to quality assurance programs for laboratory analysis and instrumentation; prepares and updates reports, including records and logs in compliance with state and federal mandates for reporting.

Performs maintenance and construction work as directed on the water and wastewater treatment system and related facilities; maintains plant facilities and grounds in a safe, clean and orderly condition; loads and unloads equipment and materials.

Ability to:

• Perform heavy manual labor and mechanical repairs
• Operate assigned equipment and tools in a safe and effective manner.
• Learn the operations, services, and activities of a wastewater treatment program.
• Learn departmental policies, procedures, rules, regulations, and unit functions.
• Learn, apply, and make decisions in accordance with applicable federal, state, and local policies, laws, and regulations.
• Learn the principles, practices, and materials related to the maintenance of a wastewater treatment plant.
• Learn the operating principles of plant equipment including valves, pumps, and motors.
• Learn methods and techniques of reading and interpreting gauges, recording devices, and related monitoring systems.
• Learn to collect a variety of samples and conduct appropriate routine tests in accordance with state and federal regulations and requirements.
• Learn basic electrical principles.
• Learn principles and procedures used in the proper handling of chemicals.
• Learn the operating principles of plant equipment including valves, pumps, and motors.
• Learn methods and techniques of reading and interpreting gauges, recording devices, and related monitoring systems.
• Learn to collect a variety of samples and conduct appropriate routine tests in accordance with state and federal regulations and requirements.
• Learn basic electrical principles.
• Learn principles and procedures used in the proper handling of chemicals.

Sonoma County Library

Announces an Employment Opportunity

LIBRARY ASSOCIATE – CLOVERDALE REGIONAL LIBRARY

20 HOURS PER WEEK – PART-TIME

THE POSITION:

Please see the attached job specifications for full details about this position.

Under general supervision, this part-time position performs a wide range of library tasks; assists patrons by answering reference and other questions and in selecting library materials; and performs related duties as required in the Cloverdale Regional Library.

TYPICAL TASKS include, but are not limited to:

• Receives and responds to questions from patrons concerning resources; answers reference questions from patrons or directs more difficult reference questions to appropriate librarian.
• Advises patrons of library policies, procedures, and services in person and over the telephone.
• Uses the online catalog and other resources to assist patrons in locating and selecting books and reference materials; instructs patrons in the use of library equipment and resources including the Internet; conducts subject searches.
• Uses a computer to enter and retrieve information, locate library materials and charge and discharge materials; receives and processes requests and holds.
• May assist in compiling booklists and pathfinders and answering reference questions in the area of specialty.
• Receives inter-library loan requests; searches relevant database systems; confirms orders; upon receipt, verifies order and forwards item to patron; follows-up on items to ensure a timely return to originating library.
• Assists the Branch Manager or others with various administrative tasks and programs.
• Maintains shelf order; collects and accounts for fees and fines and makes deposits as necessary; keeps library records; writes reports.

MINIMUM QUALIFICATIONS:

Education and Experience: Equivalent to graduation from an accredited four-year college or university; and two (2) years of work experience in library services. Spanish bilingual skills preferred.

KNOWLEDGE & ABILITIES:

Knowledge of:

• Principles and practices of paraprofessional library work, including library reference, readers’ advisory, and other library services.
• Principles, techniques, and procedures in cataloging, indexing, classifying, and organizing library materials.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and Library staff.

Ability to:

• Organize own work and the work of others, set priorities, and meet deadlines.
• Interpret, explain, and apply all relevant Library policies and procedures, and applicable Federal and State laws, codes, and regulations.
• Use computer and other technology, including software, hardware, and the Internet sufficient to be able to assist customers, conduct research, prepare reports, and use email and other communications technologies.

SALARY RANGE:                $24.24/hour to $30.28/hour plus prorated benefits

CLOSING DATE:                  5:00 p.m., Monday, April 15, 2019   

APPLICATION PROCESS:  Please go to https://www.calopps.org/sonoma-county-library to apply.  Applications must be complete and submitted by the final filing date in order to be considered.  Incomplete and/or inaccurate applications may result in disqualification from the recruitment process. Resumes will not substitute for a completed application. Please attach transcript document(s).

The application process may contain one or more of the following steps: a supplemental application, written test(s), skills assessment(s), and/or oral examination(s). 

EMPLOYMENT INFORMATION:

Employment offers will be contingent upon a successful pre-employment verification/criminal records clearance. Having a criminal record will not necessarily disqualify an applicant from employment.

The list established from this recruitment may be used to fill future positions as they occur during the active status of the list.

The Sonoma County Library is an Equal Opportunity Employer

Under general supervision, provides excellent customer service, performs a variety of paraprofessional duties that follow established procedures and involve a variety of library support services such as reference, readers’ advisory, and collection maintenance and management; provides direct patron support through instruction and aid in the use of library resources; provides supplemental circulation services; may be assigned as the Person-in-Charge in the absence of higher-level Library staff; and performs related duties as required.

Receives general supervision from a Central Branch Manager, Branch Manager, or other management or supervisory staff.  May provide work direction, training, and functional supervision to clerical or technical staff and/or volunteers.

Class Characteristics

This is the journey-level class in the Library Associate series, functioning as support staff to a Branch Manager or Librarian by assisting patrons with reference questions and readers’ advisory.  Direct customer service is further provided through instruction and aid in the use of library resources including the catalog, databases, and equipment, as well as through supplemental circulation services as needed.  Incumbents participate in managing the collection through assisting in ordering activities.  Employees in this classification also regularly assist with collection maintenance by determining condition of materials and mending, discarding, or labeling as needed.  Participation in shelf maintenance activities including shelving, arranging, and weeding is also common.  At this level incumbents work independently within identified parameters and resolve problems of diverse scope where analysis requires evaluation of identifiable factors.  Performance expectations include the application of broad job knowledge in performance of the full range of responsibilities within the classification.  This class is distinguished from the Senior Library Associate class in that the latter performs a variety of complex paraprofessional library support duties of a specialized nature, provides lead direction, or may be assigned responsibility for the administration of a Special Collection or oversight of a Rural Station.

Examples of typical JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Receives and responds to questions from patrons concerning resources; answers reference questions from patrons or directs more difficult reference questions to appropriate Librarian.
• Advises patrons of library policies, procedures, and services in person and over the telephone.
• Uses the online catalog and other resources to assist patrons in locating and selecting books and reference materials; instructs patrons in the use of library equipment and resources including the Internet; conducts subject searches.
• Uses a computer to enter and retrieve information, locate library materials and charge and discharge materials; receives and processes requests and holds.
• May suggest selection of books and materials for purchase; assists in resource allocation and budget tracking. 
• May perform material ordering and bibliographic support for particular collections which includes assisting in compiling booklists and pathfinders; compiling orders from buyer’s lists and librarian selections and answering reference questions in the area of a specialty.
• Receives inter-library loan requests; searches relevant database systems; confirms orders; upon receipt, verifies order and forwards item to patron; follows up on items to ensure a timely return to originating library.
• Maintains shelf order including the shelving, arranging, and weeding of books and materials.
• Collects and accounts for fees and fines and makes deposits as necessary; keeps library records; may prepare cash reconciliations; may prepare related documentation.
• Assists the Central Branch Manager, Branch Managers, and Librarians with various administrative tasks and programs.
• May be scheduled as Person-in-Charge in the absence of higher-level Library staff.
• Responds to suggestions, requests, or concerns from library users or community members.
• Compiles library activity reports and statistics.
• Performs other duties as assigned.

COMPETENCIES

Knowledge of:

• Principles and practices of paraprofessional library work, including library reference, readers’ advisory, and other library services.
• Principles, techniques, and procedures in cataloging, indexing, classifying, and organizing library materials.
• Principles, practices and techniques of public relations, community outreach, and service promotion.
• Principles and techniques used in bibliographic research.
• Library services and available resources.
• Record keeping principles and procedures.
• Modern office practices and technology, including personal computer hardware and software applications related to the work.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and Library staff.

Ability to:

• Perform paraprofessional and basic professional library tasks as assigned including reference, readers’ advisory, collection management, and cataloging.
• Advise patrons on the use of library resources, equipment and facilities.
• Organize own work and the work of others, set priorities, and meet deadlines.
• Interpret, explain, and apply all relevant Library policies and procedures, and applicable Federal and State laws, codes, and regulations.
• Explain policies and procedures to patrons.
• Use computer and other technology, including software, hardware, and the Internet sufficient to be able to assist customers, conduct research, prepare reports, and use email and other communications technologies.
• React tactfully and diplomatically during interactions with staff, the public, community groups while appropriately adhering to and enforcing sound library policies, procedures, and practices.
• Make sound, independent decisions within established policy and procedural guidelines.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Qualifications

Education and Experience:

Equivalent to graduation from an accredited four-year college or university; and two (2) years of work experience in library services.

Licenses and Certifications:

None.

Physical Demands

Must possess mobility to work in a standard office and library setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; hearing and speech to communicate in person, before groups, and over the telephone.  This classification primarily works indoors and requires movement between work areas.  Finger dexterity is needed to access, enter, and retrieve materials and data using a computer keyboard or calculator and to operate standard office equipment.  Positions in this classification frequently bend, stoop, kneel, and reach to retrieve and shelve materials.  Incumbents must possess the ability to lift, carry, push, and pull items, storage containers, and shelving units weighing an average of 20 pounds, and up to 50 pounds of weight, in order to move materials from one place to another, with the aid of lifting/moving equipment.

Environmental Elements

Employees primarily work in an office/library environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.  Employees may interact with staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.  Employees in assignments providing direct assistance to the public can expect to have rare, occasional, or frequent interaction with abrasive, disruptive, and/or disorderly members of the community. 

May be required to work flexible schedules including evenings and weekends.

Street Maintenance Worker I

Temporary

SALARY:                                              $18.96 to $26.68 hourly (26 pay periods annually)

FINAL FILING DATE:                       We are accepting applications until 5 pm, April 8, 2019. PERS retired annuitants are not eligible to apply.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the Temporary and Part-time position of Street Maintenance Worker I in the Public Works Department. The normal work schedule is Monday through Friday, a flexible schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

DEFINITION

To perform semi-skilled and skilled labor in the construction, maintenance, repair and related service activities related to streets, sidewalk, storm drain, sign, and traffic marking; and to operate construction equipment as required.

DISTINGUISHING CHARACTERISTICS

This is the entry level class in the Street Maintenance series.  Positions in this class typically have little or no directly related work experience and work under immediate supervision while learning job tasks.  The Street Maintenance Worker I class is distinguished from the II level by the performance of less than the full range of duties assigned to the II level.  Incumbents work under immediate supervision while learning job tasks, progressing to general supervision as procedures and processes of assigned area of responsibility are learned.

SUPERVISION RECEIVED AND EXERCISED

Receives immediate supervision from the Street Maintenance Supervisor; and receives technical and functional supervision from a Senior Street Maintenance Worker.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Work as part of a streets maintenance crew; patch and seal cracks; remove graffiti; perform bikeway maintenance.
• Construct forms; pours and finishes concrete.
• Operate construction equipment such as dump trucks, rollers, motor graders, front loaders, pavers, excavators, forklifts, bulldozers, graders, aerial lift trucks, water trucks, backhoe, traffic line removers, vactor trucks, sweepers and power tools such as compressors, rotor hammers, jack hammers, paint sprayers, asphalt grinders, and concrete saws.
• Clean up debris from parking lots, walkways, ditches, alleys and streets; perform work in emergency situations as required.
• Inspect and clear obstructions from storm drains.
• Identify equipment needs for each assigned project.
• Pick up and transport debris and refuse to each dumping site as required.
• Maintain markings, legends, and guardrails.
• Utilize proper safety precautions related to all work performed.
• Install street barricades and cones prior to the performance of street repair activities; direct and control traffic around work sites.
• Transport equipment/materials to job site.
• Apply pesticides in a safe and efficient manner.
• Build and maintain positive working relationships with co-workers, other City employees, and the public, using principles of good customer service.
• Perform related duties as assigned.

When assigned to Signing :

• Design, fabricate, repair, install, replace, remove, install and clean traffic signs as needed..
• Clear brush and obstructions from signs.
• Maintain inventory of signing and marking supplies.
• Contact vendors for information on supplies.
• Requisition supplies as needed.
• Answer questions and provide information to the public about city signing procedures.

When assigned to Striping:

• Participate in painting and striping of City streets and curbs; install pavement markers.
• Contact vendors for information on supplies.
• Requisition supplies as needed.
• Answer questions and provide information to the public about city striping procedures.

MINIMUM QUALIFICATIONS

Knowledge of:

• Uses and purposes of general construction tools and equipment.
• Safe work practices.
• Storm drain, culverts, and retaining wall maintenance and installation.

Ability to:

• Learn to perform semi-skilled and skilled tasks in a variety of construction and maintenance activities.
• On a continuous basis, know and understand operations, and observe safety rules; intermittently analyze problem equipment; identify and locate equipment; interpret work orders; remember equipment location; remember street names and general geographic areas.
• Intermittently, sit while completing forms and reports; load/unload equipment off truck; walk around job sites; kneel and bend while examining streets; climb in and out of trenches; perform simple and power grasping, pushing, pulling, and fine manipulation; and lift or carry weight of 75 pounds or less.
• Read technical manuals.
• Perform heavy manual labor.
• Learn to operate appropriate equipment efficiently and safely.
• Work regular shifts as assigned; may be assigned to on-call, call back, and/or emergency schedules that include evenings, weekends, and/or holidays.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain cooperative working relationships with those contacted in the course of work.

Experience and Training

Experience:

• No experience is required. Some experience in streets maintenance installation and repair is highly desirable.

Training:

• Formal or informal education or training which ensures the ability to read and write at a level necessary for successful job performance.

License or Certificate

• Possession of a valid California Class A driver’s license with a tanker endorsement, must be obtained within twelve months of date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

2. Do you have a valid California Class A driver’s license with tanker endorsement?

• Yes
• No

3. Please provide your valid California Class A driver’s license with tanker endorsement, number and expiration date.

SELECTION PROCESS

Applications will be screened by the Human Resources Department for minimum qualifications.  Qualifying applicants may be contacted by the Department to interview. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION

Please click the links below for complete details regarding this recruitment.

WATER CONSERVATIONIST

(Regular Part-Time, 24 hours/week)

Requires irregular hours, including evening and weekends

Multiple positions to be filled

Incomplete, late, emailed, faxed and hard copy applications will NOT be accepted.

Resumes will NOT be considered in lieu of the required employment application.

Summary Description

Under general supervision of the Director of Public Works or his/her designee, performs public education and enforcement of the City’s water conservation program; performs work in the field driving a City vehicle; employee is expected to perform within the City of Ceres established procedures and guidelines and only receives occasional instruction or assistance as new or unusual situations arise; This position requires working irregular hours and weekends.

Distinguishing Characteristics

This position is specific to driving a City water conservation car, but could include, more routine tasks and duties listed below. Employees are expected to perform within the City of Ceres established procedures and guidelines. Employees will only receive occasional instruction or assistance as new or unusual situations arise.

Representative Duties

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

1.       Enforce City Water Conservation rules and regulations.
2.       Assist in public education of water conservation.
3.       Handle complaints and answer questions from the public.
4.       Issue warnings and fine notices for water use violations.
5.       Perform water audits, issue water conservation kits and supplies as needed.
6.       Maintain daily activity logs.
7.       Manage city emails and requests, work orders and related database.
8.       Attend training sessions for program implementation.
9.       Assist in other areas as needed.
10.       Perform related duties as required.

QUALIFICATIONS

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:

Report writing and file maintenance.

Principles of community relations.

Basic mathematical principles.

Safe work practices and policies.

Ability to:

Work with the variety of tools related to the public works water conservation program.

Perform day to day tasks under minimal supervision.

Learn to safely operate a variety of maintenance equipment.

Perform light to medium manual labor.

Perform semi-skilled maintenance duties.

Understand and follow oral and written instructions.

Communicate clearly and concisely, both orally and in writing.

Establish and maintain effective working relationships with residents and internal staff.

Work flexible hours including evenings and weekends.

Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training:

Possession of a high school diploma or GED certificate.

Equivalent to the completion of the twelfth grade.

Experience:

One (1) year of experience in customer service, code enforcement or public presentation work Code enforcement.

License or Certificate:

Must possess a valid California Driver License or have the ability to obtain one prior to employment.

Physical Demands and WORKING ENVIRONMENT

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Work is performed primarily in an outdoor field environment; travel from site to site; exposure to noise, dust, smoke, fumes, gases, and all types of weather and temperature conditions; work in or around water; exposure to hazardous traffic conditions; work and/or walk on various types of surfaces including slippery or uneven surfaces and rough terrain; incumbents may be required to respond to public calls after hours including evenings and weekends.

Physical: Primary functions require sufficient physical ability and mobility to work in a field environment; to walk, stand, and sit for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand movement in the performance of daily duties; to lift, carry, push, and/or pull light to moderate to heavy amounts of weight; to operate assigned equipment and vehicles; and to verbally communicate to exchange information.

Vision: See in the normal visual range with or without correction.

Hearing: Hear in the normal audio range with or without correction.

Applications will be accepted for this position until Monday, April 22, 2019

Interviews: TBA

Resumes are not accepted in lieu of completing a city application.

DEFINITION

Under general supervision of the Director of Finance and/or the Assistant Director of Finance, to supervise the Utility Billing Division operations and personnel of the Department of Finance; to maintain a system of records therefor in conformance with generally accepted accounting principles and approved office methods; to develop periodic and annual financial and operating reports for use by the City, State, and others; and to do related work as required.

EXAMPLES OF DUTIES

Supervise all utility billing functions including, but not restricted to, meter readings, bill preparation, account collections and accounting of payment received, servicing customer inquiries, and handling of new accounts.

Select, train, supervise and evaluate assigned staff including subordinate supervisors.

Develop and implement the goals, objectives, policies, procedures and priorities of the division.

Interpret policies and procedures; and recommend changes as necessary.

Prepare staff report, studies and analyses; and make presentations before the North San Mateo County Sanitation District Board, City Council, the public and other agencies.

Prepare utility billing financial and operating reports.

Perform cash audit and determine adequacy of internal accounting controls on cash handling procedures.

Prepare and administer the Division's budget.

Manage and participate in administration of contracts relating to division operations.

Participate in and represent the Finance Department as a member of various committees.

Respond to non-routine customer service inquiries and complaints.

Work with IT staff and contractors to acquire, develop and modify computer applications related to the division's activities.

MINIMUM QUALIFICATIONS

Knowledge of: Principles and practices of administration, effective supervision and personnel management; practices and procedures related to the accountings for cash receipts and the maintenance of customer accounts. Principles and practices of accounting principles for governmental enterprises and utilities, auditing, billing, collections, receivables, and internal control for cash receipts; principles and capabilities of computerized accounting and utilities systems.

Ability to:  Supervise and coordinate the work of subordinate personnel and provide on-the-job training; prepare complete and accurate reports; analyze a variety of data processing output and statistical reports; lean and apply pertinent legal requirements and departmental policies; operate office machines; interact positively and cooperate with co-workers, respond politely to customers, work as a team member, function under demanding time pressure, respond in a positive manner to supervision, and attend work and perform duties on a regular and consistent basis.

Experience: Five years of increasingly responsible administrative experience in working with and/or maintaining accounting systems (desirably with some involvement with utility operations), three years of supervisory responsibility.

Education: Graduation from college or equivalent with a degree in Business Administration, Accounting, or a related field. Experience may be substituted for the college requirement on a basis of two years experience for each year of college required.

Please see the job description and announcement below.

Sonoma County Library

Announces an Employment Opportunity

LIBRARIAN I or II, ADULT SERVICES – ROHNERT PARK

20 HOURS PER WEEK – PART TIME

We are seeking a customer service driven library professional with excellent communication skills for our part-time Adult Services Librarian position at the Rohnert Park Cotati Regional Library. The ideal candidate will have strong outreach, technical, and training skills and be willing to work in a sometimes fast-paced and often vibrant “all ages” environment. Share your talents and abilities while utilizing your librarian skills for community partnerships, basic to advanced computer training and downloadable Audio and eBook device help for the public.

THE POSITION:

Please see the attached job specifications for full details about this position.

Under general supervision, this part-time, benefitted position provides excellent customer service while performing a variety of professional adult library services, including reference, reader’s advisory, collection development, event planning, outreach, digital literacy training for the public, and performs related work as assigned.

TYPICAL TASKS include, but are not limited to:

• Provides general reference and reader’s advisory services
• Explains library policies and procedures to patrons and staff
• Assists, advises and instructs patrons on the use of library materials and equipment, including automated catalogs, the Internet, various software, eBooks and audio book reading and listening devices and digital literacy in general
• Conducts reference searches using a variety of database, online, and other search techniques
• Helps to maintain and select the addition of books, reference materials, CD’s, DVD’s, electronic media, and other library materials
• Assists at the Circulation Desk when needed
• Assists in and/or directs the preparation of exhibits and the organization and presentation of a variety of programs and events, as well as forming community partnerships for co-events
• Leads book discussion groups
• Promotes the Library out in the community, at schools, and events, and provides written outreach through community publications as well as press releases and other promotions; may represent the Library in meetings with the community or special interest groups
• Helps to maintain social media connectivity to the library public

• Works collaboratively with staff, the community and special interest groups
• The Librarian II performs all of these tasks but at a more difficult, higher level. May serve as Person-in-Charge when Branch Manager is absent.

MINIMUM QUALIFICATIONS:

Education and Experience: Master of Library and Information Science (MLIS), Master of Library Science (MLS), or Master of Science in Library Science (MSLS) degree from an accredited college or university. The Librarian II requires two years of appropriate professional experience working as a professional librarian, preferably in a public library. Must have a valid California driver’s license. Spanish bilingual skills desirable but not required.

SALARY RANGES:            Librarian I -  $28.80 - $36.00/hour

                                           Librarian II - $30.25 - $37.78/hour

CLOSING DATE:                5:00 pm, Thursday, April 11, 2019

APPLICATION PROCESS: Please go to https://www.calopps.org/sonoma-county-library to apply.

Applications must be complete and submitted by the final filing date in order to be considered. Incomplete and/or inaccurate applications may result in disqualification from the recruitment process. Resumes will not substitute for a completed application. Please attach transcript document(s).

The application process may contain one or more of the following steps: a supplemental application,

written test(s), skills assessment(s), and/or oral examination(s).

EMPLOYMENT INFORMATION:

Employment offers will be contingent upon a successful pre-employment verification/criminal records clearance. Having a criminal record will not necessarily disqualify an applicant from employment.

The list established from this recruitment may be used to fill future positions as they occur during the active status of the list.

The Sonoma County Library is an Equal Opportunity Employer

                                                     Represented

Under direct to general supervision, provides excellent customer service, performs a variety of professional Library services in assigned areas such as adult services, children’s services, youth services, and outreach programs; provides technical and/or direct library services to the community and contributes to the development of programs and services for target audiences, reference, collection development, and/or original cataloging; assists with the identification of current community needs and the projection of future needs; and performs related work as required.

Receives direct to general supervision from a Division Manager, Central Branch Manager, Branch Manager, or other management staff.  May provide technical direction and training to technical and paraprofessional staff and volunteers.

Class Characteristics

This is the entry-level class in the professional Librarian series and is designed to provide incumbents with the experience and training necessary to plan, organize, and provide library program services at the journey level with a minimum of supervision.  Work may involve assignments in any library service area that requires the application of fundamental library science principles and practices including children’s services, young adult services, adult services, reference, collection development, or cataloging.  Assignments are typically limited in scope and within the design and procedural framework established by higher-level employees.  As knowledge and experience are gained, the work becomes broader in scope; assignments are more varied, and are performed with more independence.  Incumbents may serve as “Person-in-Charge” for assigned shifts.  This class is distinguished from Library Associate in that it has greater responsibilities requiring a broader scope and depth of technical knowledge and professional training.  The class is further distinguished from Librarian II in that the latter is the full journey professional level, capable of performing the full range of assigned functions with considerable independence and judgment.  The Librarian I may promote to Librarian II after gaining sufficient experience to perform competently at the full journey level.

Examples of typical JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Provides assistance to and advises patrons, including children, young adults, adults and senior citizens in the effective use of Library collection, facilities and services; demonstrates the use of library resources, tools, equipment, and electronic reference sources; assists with digital downloads.
• Answers readers’ advisory and general reference questions from telephone, webpage and in-person queries by accessing a variety of print and non-print resources, including electronic resources.
• Participates in collection management of multi-media resources for an assigned area of the Library; reviews and analyzes collection use; recommends books and materials for purchase based on patron needs and attention to the variety of ages, abilities, education, interests, cultures, and socioeconomic backgrounds.
• Performs outreach to the community, community organizations, and schools; informs community members and organizations about library services, programs, and collections.
• Organizes, maintains, and catalogs/indexes a variety of print and digital materials.
• Performs original cataloging of print and non-print materials; maintains and updates catalog files.
• Reviews new publications and collection materials and selects materials and resources for acquisition or disposition as appropriate.
• Participates in the preparation of exhibits and the organization and presentation of a variety of programs for library patrons.
• Participates in meetings, committees, or projects intended to enhance services or promote consistent policies and procedures across the department.
• Enforces rules related to library patronage and borrower policies.
• Responds to suggestions, requests, or concerns from library users or community members.
• Participates in meetings and continuing education programs as appropriate. 
• Compiles library activity reports and statistics.
• May participate in circulation functions at a public service desk as needed.
• Performs other duties as assigned.

competencies

Knowledge of:

• Principles, practices, procedures, techniques, and materials of professional library work, including library reference, collection development, and other professional library services.
• Techniques and practices of adult, young adult, and children’s services, including provision of reader’s advisory services, and juvenile literature and program presentation.
• Principles, techniques, and procedures in cataloging, indexing, classifying, and organizing library materials.
• Principles, practices and techniques of public relations, community outreach, and service promotion.
• Principles, practices, and techniques of creating, organizing, and presenting a variety of programs for library patrons.
• Principles and techniques used in bibliographic research.
• General library materials selection, de-selection, and weeding standards.
• Library services and available resources.
• Recent technological, professional, and societal developments, current literature, and sources of information related to library services.
• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Record keeping principles and procedures.
• Modern office practices and technology, including personal computer hardware and software applications related to the work.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, local municipalities, and Library staff.

Ability to:

• Perform professional library tasks as assigned including reference, readers’ advisory, program and service development, collection development, and cataloging.
• Advise patrons on reference sources and methods,
• Perform detailed reference searches using online, print and other methods.
• Provide reader’s advisory services and referrals to patrons of various age groups.
• Instruct patrons and staff in the use of catalogs and reference tools.
• Identify the needs of the public and participate in collection development by evaluating and recommending materials for acquisition.
• Explain policies and procedures to patrons and staff.
• Use initiative and independent judgment within established procedural guidelines.
• Organize own work and set priorities.
• Maintain accurate records and files.
• Prepare clear and concise reports and other written materials.
• Use computer and other technology, including software, hardware, and the Internet sufficient to be able to assist customers, conduct research, prepare reports, and use email and other communications technologies.
• React tactfully and diplomatically during interactions with staff, the public, community groups while appropriately adhering to and enforcing sound library policies, procedures, and practices.
• Make sound, independent decisions within established policy and procedural guidelines.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Qualifications

Education and Experience:

Master of Library and Information Science (MLIS), Master of Library Science (MLS), or Master of Science in Library Science (MSLS) degree from an accredited college or university.

Licenses and Certifications:

Must possess and maintain a valid California Class C Driver License.

Physical Demands

Must possess mobility to work in a standard office and library setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; hearing and speech to communicate in person, before groups, and over the telephone; and the ability to operate a motor vehicle in order to travel to various branches, meeting sites, educational institutions, and community events.  This classification primarily works indoors and requires movement between work areas.  Finger dexterity is needed to access, enter, and retrieve materials and data using a computer keyboard or calculator and to operate standard office equipment.  Positions in this classification occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information.  May push and pull carts and shelving units weighing up to fifty (50) pounds.  Positions in this classification occasionally shelve books and lift and carry reports, records, and materials that typically weigh less than twenty-five (25) pounds.

Environmental Elements

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.  Employees may interact with staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

May be required to work flexible schedules including evenings and weekends.

Under general supervision, provides excellent customer service, performs a variety of professional Library duties in assigned areas such as adult services, children’s services, youth services, and outreach programs; provides technical and/or direct library services to the community and contributes to the development of programs and services for target audiences, reference, collection development, and/or original cataloging; assists with the identification of current community needs and the projection of future needs; and performs related work as required.

Receives general supervision from a Division Manager, Central Branch Manager, Branch Manager, or other management staff.  May provide technical direction and training to technical and paraprofessional staff and volunteers, and less experienced librarians.

Class Characteristics

This is the journey-level class in the professional Librarian series that functions as a specialist in a major program area such as children’s, young adult, adult, or cataloging, although incumbents may be temporarily assigned to other than the primary assignment as needs require. The Librarian I may promote to Librarian II after gaining sufficient experience to perform competently at the full journey level.  Appointment to Librarian II requires that the employee possess sufficient experience to perform competently at the full journey level.  Incumbents are expected to function independently with programs, projects, or technical assignments, provide training to other staff and volunteers, and lead projects and programs within their area of specialty.  Work may involve assignments in any library service area that requires the application of fundamental library science principles and practices, including children’s services, young adult services, adult services, reference, collection development, or cataloging.  Assignments may include responsibility for piece of a major countywide function.  Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the program or service area to which assigned.  Incumbents may serve as “Person-in-Charge” for assigned shifts.  The Librarian II is distinguished from Librarian III by the latter’s greater complexity of assignments, responsibilities that span multiple Library service areas, overall administration of a highly specialized and unique countywide function, the expectation to work with a greater amount of independence, exercising judgment and initiative, and the provision of supervision to support, technical, and paraprofessional staff and volunteers, as well as, part-time professional Librarians.    

Examples of typical JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Develops, implements, and evaluates services and programs in a designated area such as adult services, children’s services, young adult services, and outreach.
• Provides difficult and extensive assistance to and advises patrons, including children, young adults, adults and senior citizens in the effective use of Library collection, facilities and services; demonstrates the use of library resources, tools, equipment, and electronic reference sources, including automated catalogs and Internet software; assists with digital downloads.
• Answers routine to complex readers’ advisory and general reference questions from telephone, webpage and in-person queries by accessing a variety of print and non-print resources, including electronic resources.
• Participates in collection development and management of multi-media resources for an assigned area of the Library; reviews and analyzes collection use; recommends books, reference materials, audiovisual materials, electronic media, Internet resources and other library materials for purchase based on patron needs and attention to the variety of ages, abilities, education, interests, cultures, and socioeconomic backgrounds; may select books for a countywide collection; may manage collection budgets on a local or countywide basis.
• Recommends acquisition of equipment and policy and procedure revisions to improve patron service and efficiency in assigned program areas including adult, young adult, children, website services, or cataloging.
• Provides outreach to the community, community organizations, and schools; informs community members and organizations about library services, programs, and collections.
• Organizes, maintains, and catalogs/indexes a variety of print and digital materials, including government documents, maps, and pamphlets.
• Performs original cataloging of print and non-print materials; maintains and updates catalog files.
• Reviews new publications and collection materials and selects materials and resources for acquisition or disposition as appropriate.
• Participates in meetings, committees, or projects intended to enhance services or promote consistent policies and procedures across the department.
• Enforces rules related to library patronage and borrower policies.
• Responds to suggestions, requests, or concerns from library users or community members.
• Participates in meetings and continuing education programs as appropriate. 
• Represents the library in meetings with the community or special interest groups.
• Participates in library meetings related to assigned area.
• If assigned as an adult, young adult, or children’s librarian, directs the preparation of exhibits, organizes and presents programs, selects and recommends books and other materials including electronic media or online resources suitable for those being served, and provides reference services using a variety of media.
• If assigned as a cataloger oversees copy cataloging and creates original cataloging records, coordinates procedures for adding and deleting items with branch staff, maintains library standards for bibliographic records, upgrades catalog records as needed, and interprets cataloging policies to staff.
• May translate library materials from English into another language. 
• May plan and direct the work of non-librarian staff or volunteers.
• Compiles library activity reports and statistics.
• May participate in circulation functions at a public service desk as needed.
• Performs other duties as assigned.

COMPETENCIES

Knowledge of:

      Principles, practices, procedures, techniques, and materials of professional library work, including library reference, collection development, and other professional library services.

• Techniques and practices of adult, young adult, and children’s services, including provision of reader’s advisory services, and juvenile literature and program presentation.
• Principles, techniques, and procedures in cataloging, indexing, classifying, and organizing library materials.
• Principles, practices, and techniques of public relations, community outreach, and service promotion.
• Principles, practices, and techniques of creating, organizing, and presenting a variety of programs for library patrons.
• Principles and techniques used in bibliographic research.
• General library materials selection, de-selection, and weeding standards.  
• Library services and available resources.
• Techniques for promoting and publicizing library services, programs, and events.
• Recent technological, professional, and societal developments, current literature, and sources of information related to library services.
• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Record keeping principles and procedures.
• Modern office practices and technology, including personal computer hardware and software applications related to the work.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for effectively representing the Library in contacts with governmental agencies, community groups, various business, professional, educational, and regulatory organizations, and the public.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, local municipalities, and Library staff.

Ability to:

• Perform professional library tasks as assigned including reference, readers’ advisory, program and service development, collection development, and cataloging.
• Create, organize, and/or present appropriate programs for target age group.
• Advise patrons on reference sources and methods,
• Perform detailed reference searches using online, print and other methods.
• Provide reader’s advisory services and referrals to patrons of various age groups.
• Instruct patrons and staff in the use of catalogs and reference tools.
• Identify the needs of the public and assist with collection development by evaluating and recommending materials for acquisition.
• Explain policies and procedures to patrons and staff.
• Use initiative and independent judgment within established procedural guidelines.
• Organize own work and set priorities.
• Maintain accurate records and files.
• Prepare clear and concise reports and other written materials.
• Use computer and other technology, including software, hardware, and the Internet sufficient to be able to assist customers, conduct research, prepare reports, and use email and other communications technologies.
• React tactfully and diplomatically during interactions with staff, the public, community groups while appropriately adhering to and enforcing sound library policies, procedures, and practices.
• Make sound, independent decisions within established policy and procedural guidelines.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Qualifications

Education and Experience:

Master of Library and Information Science (MLIS), Master of Library Science (MLS), or Master of Science in Library Science (MSLS) degree from an accredited college or university; two (2) years of experience as a professional librarian.

Licenses and Certifications:

Must possess and maintain a valid California Class C Driver License.

Physical Demands

Must possess mobility to work in a standard office and library setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; hearing and speech to communicate in person, before groups, and over the telephone; and the ability to operate a motor vehicle in order to travel to various branches, meeting sites, educational institutions, and community events.  This classification primarily works indoors and requires movement between work areas.  Finger dexterity is needed to access, enter, and retrieve materials and data using a computer keyboard or calculator and to operate standard office equipment.  Positions in this classification occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information.  May push and pull carts and shelving units weighing up to fifty (50) pounds.  Positions in this classification occasionally shelve books and lift and carry reports, records, and materials that typically weigh less than twenty-five (25) pounds.

Environmental Elements

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.  Employees may interact with staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

May be required to work flexible schedules including evenings and weekends.