Search Jobs

Executive Assistant

Executive Assistant to the City Manager*

Annual Salary:

Executive Assistant :                                     $65,928 — $80,904

Executive Assistant to the City Manager: $74,040 — $90,864

Application Deadline: 5pm on Friday, November 8, 2019

*Limited 2-year term with full benefits

The Position

The Executive Assistant performs a variety of highly responsible, complex and confidential clerical, technical administrative and secretarial duties for a department or division. This position is the advanced journey-level class in the City’s clerical support job series.  Under the direct supervision of the Department Director, the Executive Assistant will provide administrative support to a department or division in areas such as budget preparation and management, personnel, department programs or functions, as well as providing responsible secretarial support to management and professional staff which requires frequent use of tact, discretion, initiative and independent judgment. 

The Executive Assistant position can be assigned to any department in the City.  Currently, there are vacancies in the Fire Department, Public Works Department, and City Manager’s Office.  The City Manager’s Office position is a limited two-year term position.  The Executive Assistant to the City Manager works under the direction of the City Manager and general supervision of the Assistant City Manager.  This position requires a high degree of proficient communication, secretarial, managerial, organizational and analytical skills and knowledge of the operations, policies, functions, and organizational relationships of the City Manager's Office.

Ideal Candidate

The ideal candidate will be a dynamic individual who demonstrates professionalism while performing semi–skilled, skilled, and administrative work for the departments and will have a strong work ethic, maturity, and commitment to customer service excellence.  The successful candidate will have the ability to prioritize multiple tasks in a fast-paced environment, and utilize excellent time management skills to follow through in a timely manner.  Performance expectations will be determined by the Department Director, and will include the ability to work independently as well as with a team; have initiative to ask questions, take direction, make proposals, work collaboratively, and take responsibility; excellent judgment and strong listening, written and verbal communication skills; ability to clearly organize and maintain files and documents, both digital and printed; and, dedication to being ethical, trustworthy and respectful of differing views and opinions. 

Minimum Qualifications

Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:

· Graduation from high school or equivalent. An Associate’s Degree or advanced clerical training is highly desirable but not required

· Minimum of three (3) years of related experience in a high level secretarial position with responsibility for providing administrative support to executive and/or political personnel

Special Requirements

· Ability to obtain and maintain a valid California state driver’s license

· Final candidates may need to provide proof of typing accurately at speeds up to 60 words per minute

Knowledge, Skills and Abilities

The ideal applicant will possess knowledge of office administrative and secretarial practices and procedures such as business letter writing; organization and function of city government, including the role of elected officials and appointed board and commission members; correct English usage including, spelling, grammar, punctuation and vocabulary; office management techniques and budgeting principles and practices. The ideal candidate will also have skills in operating tools and equipment necessary to perform the job, as well as the ability to provide varied, responsible and confidential secretarial and administrative support for a department or division leader and administrative staff; interpret, apply and explain complex policies and procedures; use tact, discretion, initiative and independent judgment within established guidelines; research, compile and summarize a variety of informational materials; compose correspondence independently or from brief instructions; accurately record and maintain records; establish and maintain effective working relationships with employees, supervisors, other departments, elected officials and the general public; recommend solutions and adopt effective courses of action; plan, organize, and schedule priorities in the office; communicate effectively verbally and in writing; and some positions may be required to type accurately at speeds up to 60 words per minute.

Excellent Benefits

· Enrollment in CalPERS retirement program (2.7%@55 for classic members, 2%@62 for new members)

· Medical, dental and vision benefits provided with employee contribution

· Life insurance equal to one year’s annual salary provided at no cost

· Opportunity for bilingual incentive pay up to 2.5% of salary

· Deferred compensation matching up to $300 annually calculated on a bi-weekly basis

· Long-term disability insurance provided at no cost

· Home loan assistance program

· Credit Union membership

· Section 125 Flexible Benefit Plan

· Tuition Reimbursement

How to Apply

Applications may be submitted online at www.calopps.org. After an initial screening of applications, those candidates that best meet the Department’s needs will be invited to participate further in the recruitment process.  *Executive Assistant to the City Manager is a limited 2-year term position.

Applications must be submitted by

5:00pm on Friday, November 8, 2019

The City of San Bruno is an Equal Opportunity Employer (EOE) and as such does not discriminate on the basis of age, race, color, sex, gender, religion, ancestry, physical or mental disability, marital status, sexual orientation, or national origin in its employment actions, decisions, policies and practices.  If you require special accommodations, please contact us to discuss your needs.

Associate Management Analyst/

Management Analyst

(Flexibly Staffed Position – Can be filled at appropriate level DOE/Qualifications)

$5,491 - $6,674 (Associate Management Analyst)

$6,040 - $7,342 (Management Analyst)

Plus excellent benefits

DEADLINE:    Apply by Friday, November 1, 2019 for first consideration

The City of San Rafael is seeking a full-time Associate Management Analyst/Management Analyst to work within the City Manager’s Office.

This position is a single, flexibly staffed position and may be filled at any level in the management analyst series.  Depending upon the candidates experience and qualifications, the position may be filled at the Associate Management Analyst or Management Analyst level.    

Associate Management Analyst is the entry level classification in the Management Analyst series.  This class is designed for professional level, administrative positions performing complex, analytical work.  Incumbents receive general supervision while performing tasks of moderate difficulty.  This classification is designated as confidential and incumbents may become involved in activities associated with, or perform duties relating to, the collective bargaining process. 

Management Analyst is the journey level classification in the Management Analyst series.  This classification is designated confidential and is designed for professional level, administrative positions performing complex, analytical work and is expected to function independent of ongoing supervision. 

ESSENTIAL DUTIES AND RESPONSIBILITIES (include the following):

Associate Management Analyst:

• Plans, organizes, coordinates and implements day to day program assignments independently.
• Conducts research, collects data, and analyzes work procedures and policies; interprets data from various internal and external data sources to evaluate and make recommendations for improving the effectiveness of assigned programs.
• Analyzes federal and state laws and regulations as they relate to assigned programs and develops and implements changes as necessary based on this analysis.
• Develops program manuals, comprehensive reports, handouts, flyers, newsletters, and other documents for communicating program information.
• Serves as a department website content developer and reviewer and participates on the City’s technology team.
• Drafts and publishes authorized social media posts consistent with City messaging and responds to citizen inquiries on behalf of the Department.
• Plans and coordinates civic engagement events.
• Coordinates and participates in training of other personnel.
• Interacts with other city staff, city council, community representatives, and citizens regarding programs.
• Uses personal computer to type reports, memos, emails, etc., and to maintain statistical data.
• Performs related duties as required.

Management Analyst:

• Plans, organizes, coordinates and implements day to day program assignments independently. 
• Conducts research, and analyzes work procedures, policies, etc. to evaluate and improve the effectiveness of assigned programs.
• Analyzes federal and state laws and regulations as they relate to assigned programs and develops and implements changes as necessary based on this analysis.
• Develops program manuals, handouts, flyers, etc.
• Coordinates and participates in training of other personnel.
• Prepares comprehensive written reports regarding program activities.
• Interacts with other city staff, city council, community representatives, and citizens regarding programs.
• Uses personal computer to type reports, memos, etc., and to maintain statistical data.
• Performs related duties as required.

KNOWLEDGE/ABILITY/SKILLS TO:

Associate Management Analyst:

• Knowledge of principles and practices associated with administration, organization, and management.
• Knowledge of research methods, techniques, statistical and other work measures.
• Knowledge of modern office software programs including but not limited to Microsoft word, Outlook and Excel.
• Knowledge of quality improvement processes and performance measurement techniques for public sector services and programs.
• Ability to work independently in the completion of assignments.
• Ability to analyze and evaluate data.
• Ability to prepare and present clear and concise reports, both orally and in writing.
• Ability to establish and maintain effective working relationships with others.
• Ability to provide effective functional or project leadership.
• Ability to effectively plan, organize and prioritize work.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Management Analyst:

• Knowledge of principles and practices associated with administration, organization, and management.
• Knowledge of research methods, techniques, statistical and other work measures.
• Ability to work independently in the completion of assignments.
• Ability to analyze and evaluate data.
• Ability to prepare and present clear and concise reports, both orally and in writing.
• Ability to establish and maintain effective working relationships with others.
• Ability to provide effective functional or project leadership.
• Ability to effectively plan, organize and prioritize work.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals. 
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Associate Management Analyst:

• Bachelor’s degree in public/business administration, finance, accounting, public policy or related field.
• Responsible analytical experience may be substituted for the required education on a year-for-year basis.

Management Analyst:

• Bachelor’s degree in public/business administration or related field, AND
• Four years of experience in program administration.

OTHER REQUIREMENTS:

• Valid California driver’s license.

The physical demands described here are the representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to sit.  The employee frequently is required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  Employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Vision abilities required include close vision and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee regularly works in indoor conditions and regularly works near video display.  The noise level in the work environment is usually quiet.

APPLICATION AND SELECTION PROCESS:

City of San Rafael application is required.  Resumes do not substitute for the City application.  Candidates should detail related education and experience on the application since this information will be used to determine who will be invited to participate in the next phase of the examination process.  The examination process may include any or all of the following:  Application appraisal, oral board examination, and written examination.  The passing point for the oral and/or written examination final score will be 70%.  Prior to appointment, candidate must pass a background check, DMV check, pre-employment physical/drug screen, and fingerprinting.  To file an application, go to www.calopps.org.  Select “Member Agencies”.  Select “City of San Rafael”.  For more information on the City of San Rafael, go to www.cityofsanrafael.org.  Follow this link to submit your application: https://www.calopps.org/san-rafael/job-19931735

Reasonable Accommodation:  The City of San Rafael will make reasonable accommodations in the exam process to accommodate disabled applicants.  If you have a disability for which you require an accommodation, please contact us at 415-485-3474 no later than seven (7) calendar days

The Mayor's Office is seeking an enthusiastic, organized, and knowledgeable person to join the Mayor's Office of Strategic Initiatives and Budget as a Strategic Partnerships Manager. This role will work closely with our key partner, the San José Public Library Foundation and will have a dotted line reporting role to the Foundation. This role serves as a key leadership team member and active participant in strategic decisions. Working closely with the Director, the Strategic Partnerships Manager will design and implement a comprehensive development plan and cultivate individual and institutional philanthropic support. This person will develop a communication strategy and collateral that demonstrate the impact of strategic initiatives and support fund development efforts. They will also serve as a key policy advisor to Mayor for issues related to Education, Workforce Development, Service/Volunteerism, and Performance. The Manager has primary responsibility for raising $300,000 through individual gifts and collaborating with the Director of Strategic Partnerships and SJPLF Executive Director to secure institutional gifts (foundation grants, corporate sponsorship, government grants).

Essential Duties and Responsibilities:

• Create compelling effective content and fundraising collateral, coordinates production, designs mailing lists, meets deadlines, and tracks results for all fundraising campaigns.
• Writing grants and reports for foundations, corporations and government (local, state and federal).
• Maintain templates for flyers, press releases, PSAs, sponsorships, and more.
• Handle multiple edits/updates/changes.
• Conducts new funder prospecting efforts by researching sources, performing analysis of fit, and writing letters of inquiry and gift proposals.
• Research opportunities for corporate sponsorships and grants, initiates relationships, and monitors progress and fulfillment.
• Establish a process for social media distribution of key Mayoral and SJPLF initiatives. This includes the maintenance and execution of a regular calendar and cadence of posting across all platforms.
• Develop and execute regular posts to all current and future social media platforms – this includes promoting key initiatives, tracking trends and news cycles, and engaging with partners where appropriate on Twitter, Facebook, Instagram, and LinkedIn.
• Work with partners and internal stakeholders to orchestrate participation in outside social media campaigns.
• Execute on paid social media campaigns and provide learnings and analysis on data outcomes.
• Understand metrics for tracking and regularly track, analyze, and report on social media analytics across all social platforms.
• Collaborates with the Library’s marketing team on donor-related collateral and multi-platform communications to ensure clear and consistent messaging

This is a full-time, exempt position with a high degree of autonomy and opportunity for growth. Salary will be based on a candidate's unique combination of skills, training, and experience.

The City of St. Helena has an exciting opportunity to fill a position in the Finance Department.  This is a great opportunity to become part of a Customer Service focused team of dedicated individuals that take pride in serving the local community.

Distinguishing Characteristics:  The Accounting Assistant I is the entry level class in the accounting support series that allows the incumbent to develop journey level knowledge and abilities. Initially, under immediate supervision, incumbents perform the more routine accounting support and customer service duties while learning City policies and procedures. As experience is gained, there is greater independence of action within established guidelines.

The Accounting Assistant I receives direction from the Director of Finance, or designee.

Examples of Duties: (include but are not limited to the following) 

• Operates cash register, acts as front counter staff.
• Receives the public, answers questions and processes requests; responds to inquiries from customers and others and refers, when necessary, to appropriate persons.
• Prepares, processes, maintains and verifies purchasing, financial and accounting documents and records.
• Performs accounting and financial office support work in areas such as cashiering, accounts receivable, utility billing, fixed assets and business licenses.
• Provides information to the public and City staff requiring the use of judgment and the interpretation of a variety of policies, rules and procedures; processes outgoing mail.
• Receives payments, issues receipts, balances cash and prepares bank deposits.
• Performs data entry and posts receipts to various City accounts and funds.
• Maintains and files various documents and records. May perform a variety of general office support functions, including typing, record keeping, proofreading and forms and report generation.
• Prepares financial, statistical or operational reports as assigned.
• Prepares accounts receivable billings and reconciliation.
• Verifies incoming revenue from various City departments and other agencies.
• Processes all utility billing and utility customer requests.
• Maintains posting of payments.
• Works with the Water Department to process monthly meter reads and customer requests.
• Generates new utility billings and past due notices.
• Prepares monthly utility billing reports and reconciliations.
• Establishes positive working relationships with representatives of community organizations, state/local agencies and associations, City management and staff, and the public.

There is a no smoking policy in effect within the City offices and vehicles. St. Helena is an equal opportunity employer. The City of St. Helena will require documentation of the legal right to work in the United States as required by the Immigration Reform and Control Act upon hire.

Compliance with Americans with Disabilities Act (ADA): With prior notice to the Personnel Department regarding testing or job performance modifications, the City will make every attempt to offer reasonable accommodations for qualified applicants and employees with disabilities.
 

The City of Marysville is excited to recruit for the Fire Administrative Assistant position!  Below is the job description for a better understanding of the position and the skill set desired.                                                                                        

JOB SUMMARY

Under limited direction, the Fire Administrative Assistant performs a variety of responsible, confidential, and complex administrative support duties for a department head; completes technical and functional duties of a clerical nature; interacts frequently with the public and provides information or directs questions and requests to the appropriate staff; and performs a variety of administrative support functions for the fire department as required.

Receives general or limited supervision from assigned supervisor.  Exercises no direct supervision over staff.  May provide technical and functional supervision to lower level staff.

DISTINGUISHING CHARACTERISTICS

This class is the advanced journey level class of the Administrative classification series that performs the most difficult and responsible types of duties assigned to classes within this series.  Responsibilities include performing specialized and technical office support duties to the assigned department or division(s) to ensure efficient service provision.  Responsibilities require the frequent use of tact, discretion, confidentiality, and independent judgement as well as a knowledge of departmental and City activities.  The work involves frequent contact with the public.  This class distinguished from the Administrative Clerk series by the comprehensiveness of its job functions, and the specialized knowledge exercised in the performance of job duties.

EXAMPLES OF ESSENTIAL FUNCTIONS

Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

Essential functions may include, but are not limited to, the following:

• Perform a wide variety of routine to complex administrative and clerical duties, and confidential duties for a department head or designee.  Support departmental or divisional operations, including filing, preparing records and monthly reports, accounts payable, ordering and maintaining office and other related supplies.
• Checks and tabulates standard mathematical or statistical data; may summarize such information and prepare periodic reports.
• Responsible for routine purchasing and budget duties; maintain financial, statistical, and/or operational reports and records as applicable.
• Screens calls, visitors, and mail; respond to for information assists and directs the public and callers to appropriate locations/staff; represents the City in a professional and customer friendly manner.
• Create and maintain confidential documents related to operations, personnel and other matters.
• Interpret City policies, rules and regulations related to assigned work.
• Weed abatement and fire prevention administrative duties.
• Prepare comprehensive reports, compile annual budget requests, recommend expenditure requests for designated accounts and monitor as appropriate.
• Perform duties related to department personnel administration including coordinating employee orientation, calculating and tracking time sheets and payroll, coordinating department recruitment activities, and processing Personnel Action Forms.
• Research, compile, and analyze data for special projects and various reports.
• Assist in the support of administration in preparing agenda items, staff reports, assembling background material, attending meetings to take minutes, and typing minutes of meetings as assigned.
• When applicable, provide technical and functional supervision as appropriate to lower level staff; recommend organizational procedural changes concerning clerical activities. 
• Make travel arrangements, maintain appointment schedules and calendars, arrange meetings and conferences, and schedule facilities reservations as necessary.
• Operate a variety of office equipment including word processing equipment and use a variety of software programs as appropriate.
• Types, originates, formats, proofreads, and distributes a variety reports, letters, and memoranda, including agenda items, bid documents, and documents associated with departmental projects.  As appropriate, respond to letters and general correspondence of a routine nature.
• Initiate and maintain a variety of files and records.
• Process various business and special use permits and licenses pertaining to the fire department.  
• Assist in the coordination of fire functions for various sanctioned City events.
• Maintains attendance and punctuality that is observant of scheduled hours on a regular basis.
• Performs other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES (position requirements at entry)

Knowledge of:

• Practices and policies related to personnel record keeping.
• City government organization, functions, policies, rules, and regulations.
• English usage, spelling, grammar, punctuation and basic statistics.
• Modern office methods, procedures, and computer equipment and software.
• Business letter writing and arithmetic.
• Organization, procedures, and operating details of the department assigned.
• Filing and records keeping practices.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.

Ability to:                                                                                                         

• Perform a wide variety of difficult and responsible administrative, secretarial and clerical work with limited supervision.
• Communicate clearly, logically, concisely, and persuasively, both in writing and orally.
• Complete assigned tasks relying on broad descriptions of objectives, rather than on extensive, separate instructions requiring frequent supervision.
• Prioritize workload effectively to meet deadlines under changing conditions.
• Observe, identify and problem solve office operations and procedural issues for the public and with staff.
• Compile and maintain complex and extensive records and reports.
• Maintain confidential data and information.
• Handle multiple projects and meet critical deadlines.
• Exercise a high level of judgment relative to confidential personnel and administrative matters. Exercise discretion and maintain confidentiality.
• Establish, maintain, and foster effective, cooperative working relationships with individuals and groups encountered.
• Use computers and peripherals effectively in the accomplishment of assignments.

MINIMUM QUALIFICATIONS (requirements at entry)

Any combination of education, training, and experience which provides the required knowledge, skills, and abilities to perform the job is qualifying.  A typical way to obtain the knowledge and abilities would be:

Education

A high school diploma, or equivalent.

Experience

Three years of increasingly responsible journey level secretarial and clerical experience involving frequent public contact.

PHYSICAL DEMANDS

These functions may be performed with or without reasonable accommodation:

Must possess ability to work in a standard office setting and use standard office equipment, including a computer, vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone.  This is primarily a sedentary office classification although standing in work area and walking between work areas may be required.  Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, typewriter keyboard, or calculator and to operate standard office equipment.  Occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information.  Employees must possess the ability to lift, carry, push and pull materials and objects weighing up to 10 pounds.

WORK ENVIRONMENT

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.  Work is frequently disrupted by the need to respond to in-person and telephone inquiries. Employees may interact with upset staff and/or public.  Work days can be stressful based on this being a public safety entity and work product deadlines.

Open until filled

Pay rate: $19.00 - $21.00 hourly

This position will primarily work Monday - Friday (specific work schedule to be determined) with variable hours averaging 25+ per week.  This is a temporary, part-time non-benefited position.

Summary:
Under direction, assists in the implementation, operation and maintenance of the District’s computer workstations; maintains, tests, and updates information systems programs and applications; installs and provides technical assistance for computer hardware and software; and performs related duties as assigned.

Essential Duties and Responsibilities:

• Installs and maintains software and hardware at District computer workstations; provides technical assistance.
• Performs and implements systems maintenance, making program modifications as necessary to meet user requirements.
• Compiles, integrates, and analyzes information gathered from users to modify computer programs; evaluates, installs, and maintains third-party vendor software.
• Responds to inquiries and requests and provides technical assistance for District systems and programs including systems at remote sites; troubleshoots hardware and software problems and coordinates activities by users and vendors to resolve them.
• Maintains current knowledge of information technology trends and innovations; reads applicable industry publications.
• Maintains work, time, and material records, preventive maintenance schedules and updates help desk software.

Other Duties and Responsibilities:

• Performs other related duties as assigned.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. *

Education/Experience:
High school diploma or equivalent, six months of computer technician or related experience; or equivalent combination of education and experience.

Language Ability: 
Ability to read, analyze, and interpret general business periodicals, professional journals, schematic diagrams, or technical procedures and documents.  Ability to write reports, business correspondence and procedure manuals. Ability to present information and respond to questions from staff.

Math Ability:
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions.  Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Certificates and Licenses:
California Driver License

Supervisory Responsibilities: 
This position has no supervisory responsibilities.

Knowledge of:
Principles, techniques of microcomputer systems software troubleshooting, and networking.  Use, capability, characteristics, and limitations of microcomputers and related equipment.  Principles and practices of training as related to personal computers.  Standard database, word processing, spreadsheet and report generation PC software packages.  Pertinent federal, state, and local laws, codes, and regulations.

Ability to:
Administer and maintain computers, and related peripherals.  Analyze and define user problems and requirements.  Analyze and define problems and conceptualize practical microcomputer solutions. Analyze systems requirements and problems and recommend new or modified systems and applications to meet user requirements. Work on multiple concurrent projects with frequent interruptions.  Organize work to meet rapidly changing priorities.  Troubleshoot hardware and software problems and make or recommend modifications; understand and carry out oral and written directions; exercise good judgment and initiative in work functions.

Work Environment: 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. * Standard office setting; some exposure to confined areas such as equipment/computer rooms and network infrastructures; regular interaction with District staff at various sites/locations.

Physical Demands: 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * Sufficient physical ability to work in an office setting; sit, stand, walk, reach, twist, turn, kneel, bend, squat, and/or stoop for prolonged periods of time; perform duties requiring grasping, repetitive hand movement, and fine coordination; and operate office equipment. See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents and to operate office equipment. Hear in the normal audio range with or without correction.  Lifts up to 25 pounds frequently. Occasionally lifting up to 50 pounds.

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The City of Redwood City’s Library Department

Invites You To Apply For The part-time (20 hours per week) Regular Position Of:

Library Assistant I/II Bilingual

Providing a variety of services for children, adults, and families, the current opening is based at the bilingual Fair Oaks Branch Library. Bilingual ability (Spanish/English) is highly preferred.  Performs a wide variety of technical and clerical library work related to such activities as circulation and assisting customers in a team-oriented atmosphere.  The candidate will be friendly, outgoing, enthusiastic, creative, technologically savvy and able to consistently provide superb service to a diverse community of library users.  The candidate may also be assigned to work at other Redwood City Public Library locations.  The position will require work during the day, evenings and weekends. We may use the eligibility list created from this recruitment process to fill any part-time positions that occur in other Redwood City Public Library locations, during the life of the eligibility list.

Please click on the PDF link below to review the complete job announcement.

Typical duties include, but are not limited to, the following:  Acknowledge and greet customers; provide high level public service at the Customer Assistance desk ; register new customers; collect overdue fines; answer routine directional  and informational questions; explain library policies and resolve problems; use basic reference sources to locate information requested by customers;  assist in developing procedures, and prepare reports/surveys as directed; open/close the branches; assist in  library electronic services projects; provide basic troubleshooting of computer hardware/software;  input into library database bibliographic information and customer records; assist in the processing of library materials; repair, retrieve and shelve library materials; perform routine clerical assignments; assign routine tasks and provide instruction to Library Pages; assist in receiving library materials; receive/sort/distribute incoming mail; inventory and order supplies; assist in preparation of displays and exhibits; assist with library programs, special events, and outreach;  and perform related duties as assigned.

MINIMUM QUALIFICATIONS

Any combination of experience and training that would likely provide the required knowledge and abilities are qualifying.  A typical way to obtain the knowledge and abilities would be:

Education & Experience

Education equivalent to completion of the twelfth grade.  At least one year recent experience performing direct interactive general public customer services or related work in a library or significant experience working in a direct interactive public customer services position is required.    Experience working in team-oriented atmosphere is highly preferred.  Appointment may be at the Library Assistant I or II level, depending on qualifications.

For a full job description visit: https://www.redwoodcity.org/Home/ShowDocument?id=454

License & Certificates

• Incumbent may be required to travel between various locations during their scheduled work shift.
• Possession of a valid California Driver’s License and a satisfactory driving record.

Knowledge of:

• Customer service principles

• Standard library procedures, including circulation, search procedures, and the use of reference sources.
• Computers and software.
• General types and uses of library materials.
• Policies, procedures, organization and operating details of a library.
• Basic technology devices, programs and applications
• Electronic resources and basic troubleshooting.

Ability to:

• Provide excellent customer service in a friendly cooperative manner.
• Communicate clearly, both orally and in written form.
• Work well as a proactive and innovative team member
• Establish and maintain cooperative working relationships with those contacted in the course of work
• Respond to general assistance inquiries of library customers and respond to reference questions.
• Assist customers in locating library materials and using library materials
• Troubleshoot basic technology problems
• Communicate in both Spanish and English.
• Sit, stand, walk, kneel, crouch, squat, stoop, reach and lift 20 pounds and push/pull 50 pounds.
• Work during the day, evenings and weekends.
• Work independently and with direct supervision.

A City application including a pre-requisite questionnaire is required. Prior to appointment, candidates will be required to pass a background check (at no cost to the candidate) including the following:

1. Criminal History Check
2. DMV Check
3. Fingerprinting

Open Until Filled, First Review of Applications on 10/28/19   

Application Process

Apply online at www.CalOpps.org Member Agency: Redwood City    

Candidates with a disability, which may require special assistance in any phase of the application or selection process, should advise the Human Resources Division upon submittal of application.   

Selection Process Oral Board Interview Tentatively scheduled for November 7, 2019.  All applications will be reviewed for neatness, accuracy, completion, relevant education, experience, training and other job related qualifications.  The most qualified applicants will be asked to participate in the testing process, which will consist of an interview with Department staff.   

CITY VALUES:

Our Core Purpose: Build a Great Community Together   

The values that guide us are:

• EXCELLENCE: Passion to do our best in each moment.
• INTEGRITY: Do the right thing, not the easy thing.
• SERVICE: We care and it makes a difference.
• CREATIVITY: Freedom to imagine and courage to act.

Please see the job description and announcement below.

Please click the links below for complete details regarding this opportunity.