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The Chief will have responsibility for the overall operation of the Fire Department. Training, mentorship and departmental integration will be key priorities for this assignment. Will serve as Duty Chief on a rotating schedule with the Assistant Chiefs.

Additional responsibilities include: managing regional relationships with other fire entities, including local Fire Districts, and ensuring the City’s emergency preparedness status. Maintaining a close dialogue and relationship with the city management team, the department, and the community will be important attributes.                             

Exam Process:   A limited  number of candidates whose applications show that, among those competing, they are better qualified in terms of related training and experience will be invited to participate in the following search schedule:

Panel Interview (Technical & General) ………..….……………….…… April 23, 2020

Finalist(s)—Confidential, Closed Session, Council Interview ... April 30, 2020

Employment Processing: Those selected are subject to:

Extensive Background Check - Month of May 2020

Medical Exam & Drug Screen -  Month of June 2020

All in accordance with Federal law. 

Employee must provide proof of identity and legal right to work in the United States.

Veteran’s Preference Points: Veteran’s Preference points will be applied. A copy of the DD214 form must be filed at the time of application.

The City of Dixon is an EQUAL OPPORTUNITY / FEDERAL AFFIRMATIVE ACTION EMPLOYER.

Reasonable Accommodation in the application, examination and selection process will be made upon request by calling (707) 678-7000 or TDD (707) 678-1489.

DESCRIPTION/RESPONSIBILITIES:

     The Department of Public Works is seeking to hire a Program Manager I as its Procurement Manager for Capital Improvement Program (CIP) Procurement.

     The Procurement Manager is responsible for the management of the construction contract bidding process for multiple procurement methods such as design-bid-build, design-build, and best value contracting. This position will also manage CIP professional design service (consultant) procurements for DPW, and provide leadership and assistance to other Departments who have similar procurements.

     Essential duties include, but may not be limited to:

     *

          + Provide guidance and review CIP construction contract and professional service procurement documents prepared by project management staff from various departments;

          + Ensure CIP procurement standards, process and procedures are met in all departments;

          + Directly manage higher complexity or critical procurements;

          + Advance and support alternative project delivery methods;

          + Plan, implement, and manage department programs and operations ensuring efficient utilization of recourses;

          + Plan and implement goals, objectives, and guidelines to establish effective program operation policies and procedures.

          + Prepare and implement program work plans.

          + Management and leadership of the Procurement Support Team which consists of a Sr. Analyst and Analyst I/II.

     This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

     Selection Process

     The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process.  Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise.

     You will be prompted to answer the following job-specific questions during the online application process.  Please note that there is a 4,000-character limit, including spaces, for each text response. 

     You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. 

    1.

         1. Please describe your experience related to a Capital Improvement Program (CIP) construction contract and professional service procurement process. Include the types of agreements you worked with, procurement methods used, the number of years’ experience, and your role in the development and administration of that CIP construction contract and professional service procurement process.

         2. Please describe your experience with workflow planning and managing multiple projects. Include how you effectively planned workflow and managed multiple projects to deliver a final work product.

         3. Please describe your staff management/leadership experience.  Include the head count, classifications, number of years’ in management/leadership role(s), and whether the management experience is in the public sector

     *Please attach an updated resume as part of your application submittal.

     If you have questions about the duties of these positions, the selection or hiring processes, please contact Colin Braslin at colin.braslin@sanjoseca.gov.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

The Town of Colma

Invites you to Apply for the position of:

SENIOR RECREATION LEADER

(Part/Time Casual)

• Planning, organizing, leading and conducting a wide variety of indoor and outdoor recreation activities at our park, playground and community centers including after-school programs, teen center, day camps, play groups, special events and senior events.
• Guiding recreation activities for children, teens and adults.
• Actively managing children’s playground activities.
• Ensuring that needed supplies and equipment are inventoried and on hand.
• Setting up and taking down recreational and facility equipment.
• Enrolling participants in recreation activities utilizing computer system.
• Assisting residents with facility bookings and entering reservations in computer system.
• Maintaining communications with parents of participants
• Supervising and directing recreation leaders in daily tasks
• Attending staff meetings.
• Performing light janitorial and maintenance duties.
• Applying basic first aid.
• Other duties as assigned.

Minimum Qualifications:
Any combination of experience and training that would provide the required knowledge, skill and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:

• Fifteen semester college units.
• Two years of experience in a recreation field.

INCLUDING:
Characteristics:

• Great with children.
• Leadership.
• Safety-oriented.
• Effective communicator.

Knowledge of:

• Methods of organizing, conducting and supervising recreational programs.
• Excellent customer service skills.
• Modern information technology including various computer applications.
• CPR/First Aid practices.

Ability to:

• Plan, organize and conduct recreation programs for children.
• Represent the Town positively.
• Exercise excellent customer service skills including patience and professionalism at all times.
• Deal effectively with a wide variety of personalities in situations requiring diplomacy, friendliness, poise and tact.
• Speak and write clearly.
• Understand and follow oral and written directions.
• Work a varied schedule including some weekends and evenings.
• Operate basic office equipment.
• Learn Recreation Department Software.
• Establish and maintain effective, harmonious working relationships.
• Understand and work effectively with the public, especially children.
• Learn and interpret specific rules and polices and apply them with good judgment.
• Perform light janitorial and maintenance duties, safely lift up to 30 lbs.
• Attain CPR/First Aid certification within 60 days of hire.

For more information and to immediately apply, please visit CalOpps.org at: https://www.calopps.org/town-of-colma  

First review of applications March 13, 2020.

A town employment application must be submitted though calopps.org to apply.

The most qualified applicants will be invited to participate in the selection process.  The information included in this job announcement may be changed at any time and does not constitute an express or implied contract.

The town will make reasonable efforts in the selection process to accommodate persons with disabilities. Please advise the personnel department of such needs at the time of application.

All employees hired by the town of Colma must be legally authorized to work in the united states and will be required to produce certain documents verifying such information.

The Town: 

The Town of Colma, Known worldwide as the “City of Souls,” is the smallest city in San Mateo County with 1,600 residents - and 1.5 million “souls”. However, Colma is more than just 16 cemeteries. Colma’s commercial buildings make a distinguished architectural statement resulting from design standards that encourage Spanish-Mediterranean motifs. Colma boasts an old-world charm all its own, from its brickpaved residential streets and ornamental street lamps to its restored historical museum and railroad depot located at its 5,500 square foot Community Center. Sterling Park Recreation Center, which is the location for the after-school children’s program, has a basketball court, playground, large grassy field and multi-purpose room. Within its 2 square mile boundaries, the Town enjoys a strong sales tax base with two shopping centers, one of Northern California’s most complete collections of car dealerships, and a card room. There are two BART stations nearby.

The City of Sunnyvale is accepting applications for a highly motivated and detail oriented individual for the Management Analyst position. This position will provide an opportunity to work on a broad range of professional administrative and management duties requiring comprehensive analysis of moderate to complex issues and data relating to city policy, grants administration and program management in support of the Department of Public Safety Licenses and Permits unit. The ideal candidate should be an exceptional communicator, researcher and writer, with some experience in fiscal accountability, who will be able to work collaboratively with a variety of stakeholders. 

The position requires a Bachelor’s degree from an accredited college or university in economics, finance, business administration, public administration, social studies, communications or a related field; AND three years of increasingly responsible management/administrative analytical work experience.

The City of Sunnyvale provides an excellent benefits package.  A complete application packet will consist of a City of Sunnyvale employment application and responses to the required supplemental questions.  The position opens February 4, 2020 and final filing date is March 3, 2020 at 5:00 pm or upon receipt of 100 qualified and complete applications.  For complete information regarding this opportunity, please go to Sunnyvale.ca.gov and click jobs.

Management Analyst

Salary: $97,707.00 - $117,823.00 Annually

Sonoma County Library

Announces an Employment Opportunity

LIBRARY SPECIALIST – RECEPTION – ROHNERT PARK HEADQUARTERS

40 HOURS PER WEEK – FULL TIME

This position has a fixed (non-flexible) schedule of Monday – Friday from 8am – 5pm with a 1-hour lunch, while our Headquarters building is open to the public.

Please fill out the Supplemental Questionnaire as part of the application process.

THE POSITION:

Please see the attached job specifications for full details about this position.

TYPICAL DUTIES include, but are not limited to:

 Administrative / Reception duties:

• Open and close the front door of Headquarters (HQ) on time daily
• Professionally answer incoming phone calls to Library Headquarters (these can be anything from Library patrons, cold calls from vendors, quick transfers, etc). Excellent customer service skills are required and a broad knowledge of all Library operations and personnel is helpful in transferring callers to the right person, branch, or department.
• Greet and direct visitors, monitor the public entrance to HQ, maintain a safe and secure Reception area, and present a welcoming presence
• Print and post hard copies each morning of the scheduled meetings and trainings for the two HQ meeting rooms
• Print and post Commission meeting agendas to front door of HQ
• Collect and return materials belonging to schools back to the Sonoma County Office of Education
• Unpack and organize government documents that are received in the mail

Collection Services duties:

• Check-in new periodicals daily using the Serials module of Horizon, including printing and applying labels, barcodes, etc.
• Place purchase orders for new books and materials daily using the Acquisitions module of Horizon
• Receive, barcode and label comics for each branch
• Apply and encode RFID tags
• Receive and invoice shelf ready materials in the Acquisitions module of Horizon
• Work on special projects for the Cataloging Department as time allows
• Work on other miscellaneous projects relating to Collection Services functions or other HQ departments and admin managers as needed

MINIMUM QUALIFICATIONS: Equivalent to the completion of the twelfth (12th) grade and two (2) years of library, customer service, clerical or office support work experience.  An Associate’s degree, or higher, from an accredited college or university can substitute for the required experience. 

WORKING CONDITIONS:

Incumbent will perform repetitive arm/hand movements using a keyboard and mouse, and will grasp/handle materials that weigh up to and occasionally more than 25 pounds. Incumbent will push wheeled carts weighing up to or occasionally more than 100 pounds.

SALARY RANGE:               $23.51/hour to $29.37/hour plus benefits

CLOSING DATE:                5:00 pm, Friday, March 6, 2020

APPLICATION PROCESS:  Please go to https://www.calopps.org/sonoma-county-library to apply.  Applications must be complete and submitted by the final filing date in order to be considered.  Incomplete and/or inaccurate applications may result in disqualification from the recruitment process. Resumes will not substitute for a completed application. Please attach transcript document(s).

The application process may contain one or more of the following steps: a supplemental application, written test(s), skills assessment(s), and/or oral examination(s). 

REQUEST FOR ACCOMMODATION: Sonoma County Library will make reasonable accommodations in the recruitment process to accommodate applicants with disabilities. If you are invited to participate in an examination or interview and have a disability for which you require an accommodation, please contact the Human Resources Department at (707) 545-0831 extension 1591 or dkatzung@sonomalibrary.org as soon as possible to make arrangements for your accommodation. Requesting accommodations at least 3 working/business days before the scheduled event will help to ensure availability. For further information regarding disability accommodations provided by the Library and related matters, see the Library’s website at https://sonomalibrary.org/accessibility.

EMPLOYMENT INFORMATION:

Employment offers will be contingent upon a successful pre-employment verification/criminal records clearance. Having a criminal record will not necessarily disqualify an applicant from employment.

The list established from this recruitment may be used to fill future positions as they occur during the active status of the list.

The Sonoma County Library is an Equal Opportunity Employer

OCTOBER 2015

                     Revised: JULY 2019

      FLSA: NON-EXEMPT

LIBRARY SPECIALIST

Represented

Definition

Provides excellent customer service, performs a variety of clerical and technical library work related to materials support, circulation activities, and direct customer service within the Public Services Division; performs basic activities in acquisitions and processing, cataloging, and/or inter-library loan within the Collection Services Division according to defined procedures; and performs related work as required.

SUPERVISION RECEIVED AND EXERCISED

This class works under general supervision, by a Supervising Library Specialist, Branch Manager, or other Librarian classification, wherein the assigned duties require the exercise of judgment or choice among pre-established actions, sometimes without clear precedents, but with concern for the consequences of the action. The employee may or may not work in close proximity to his/her supervisor. At the Public Services level, the employee may provide branch specific assistance to volunteers, Library Aides, and other inexperienced staff. At the Collection Services level, the employee may provide work direction and assistance to volunteers, Library Aides and other inexperienced staff in specific area of function.

Class Characteristics          

This is the journey-level materials support and customer service class in the clerical and technical library support series, assigned responsibility for the full range of circulation or collection services activities, including direct patron support and routine ordering, receiving, cataloging, and processing tasks.  Incumbents advise patrons of library policies, procedures, and services, resolve customer issues within established policies, and provide basic technological and reference support to customers.  Responsibilities also include assisting and training patrons on self-service equipment, answering routine directional and informational questions, and referring the more difficult technical or involved questions to appropriate paraprofessional or professional library staff. 

At this level, incumbents work independently within identified parameters and resolve problems of diverse scope where analysis requires evaluation of identifiable factors.  Maintaining confidentiality and security of patron accounts is an important part of the position.  Performance expectations include the application of broad job knowledge in performance of the full range of responsibilities within the classification.  This classification also performs shelving work and incumbents may provide general administrative and clerical support as needed.

Examples of typical JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

All Assigned Areas:

• Maintains accurate and detailed records, verifies accuracy of information, researches discrepancies, and records information.
• Performs other duties as assigned.

Public Services Assignments:

• Uses a computer to enter and retrieve information, locate library materials, and charge and discharge materials.
• Registers patrons, enters patron information into library database, and issues new and replacement library cards; updates patron records and accounts.
• Answers patron questions about library accounts; resolves patron account issues and circulation problems such as partial returns, claims returned, and damaged and lost items
• Informs patron of and advises patrons on library policies, procedures, operations and services in person and over the telephone; interprets circulation policies and procedures to the public
• Demonstrates and provides basic assistance in using library technology equipment including self-service checkout machines, public computers, copy machines and microfilm readers; refers more technically advanced questions and demonstrations to appropriate staff
• Provides assistance to patrons by answering basic questions about the location of general sections of the library collection; refers patrons to the appropriate library staff, desks and departments
• May provide basic reference (i.e. informational and directional) in person or on the telephone using the online catalog, library databases, and other immediately available resources to assist in the location of specific items
• Levies and collects fines and payments for lost, damaged and overdue materials; may waive fines and fees to a certain amount, and refers fine waiver questions and requests for larger amounts to a supervisor or manager.
• Carries out hold list responsibilities, fills hold requests; searches shelves for holds, scans items into the automated computer system and prints hold slips; maintains hold shelves.
• Carries out other responsibilities pertinent to computer generated reports and searches, including searches for trace, missing and lost items.
• Balances cash drawers and vending machine monies, and prepares deposits for the Budget and Finance Department.
• Retrieves, gathers, checks in, and organizes, sorts, routes and shelves materials
• May collect, receive, and process returned materials using a sorting machine.
• Ensures library material is in proper order and appearance (e.g. shelf facing).
• Sorts book and media delivered from other locations according to their branch stickers or patron hold/request slips; prepares materials for delivery to other branches and library systems.
• Keeps library premises clean and in good order, collects loose books and materials, and performs item counting and sorting.
• Keeps magazines, periodicals, newspapers, telephone books, and other materials current and available for the public
• Refers more professionally advanced reference questions to appropriate library staff.
• Searches for and corrects sorting errors on bookshelves; relocates library materials as required
• Notifies management and/or security of issues related to public and/or safety.
• Cleans, mends, and repairs library materials according to effective conservation techniques within branch parameters; replaces bar codes, radio-frequency identification (RFID) tags and other identification as necessary.
• Orders supplies, distributes mail and prepares outgoing mail.
• May perform minor and routine maintenance on copy machines or computers.
• Maintains and processes various files, records, and reports; may perform other clerical and general office support tasks.

Collection Services Assignments – All:

• Uses a computer and the Integrated Library System (ILS) to enter and retrieve information, record statistics, perform basic circulation functions, to locate library materials and/or to route processed materials to appropriate branches.
• Applies and encodes radio-frequency identification (RFID) tags.
• Accurately prints and applies bibliographic labels and spine labels.

• Processes new and current books, materials, periodicals, and gifts.
• Prepares materials for placement into circulation by covering books, applying appropriate labels, stickers, and other identifying materials.
• May be assigned to staff the Reception Desk at Library Headquarters; greets and directs visitors, monitors the public entrance of Headquarters; answers and transfers incoming phone calls to administration.

Acquisitions Assignments:

• Places orders for new books and materials in all formats; creates purchase orders in the Integrated Library System (ILS); receives and enters invoices into ILS; files invoices.
• Receives and organizes shipments of library materials; opens boxes and unpacks contents; verifies that contents of shipment match packing slip; inspects condition of materials.
• Communicates with external vendors; reports shortages, damaged items and other discrepancies to the appropriate vendor.
• Places orders for departmental supplies; distributes supplies to vendors and branches as needed.
• Manages Book Club inventory for the system; compiles annual calendar of book discussion group meetings; distributes books to branches.
• Oversees inventory, distribution to branches, and restocking of community resources.
• Opens, organizes and date stamps magazines, newspapers and microfilm received in the mail; review periodicals for damage and requests replacement issues from vendor; checks in periodical issues in the ILS; prints and applies periodical labels and barcodes; makes changes to serial control records and prediction patterns as needed; distributes periodicals to branches.

Cataloging Assignments:

• Accurately performs copy cataloging; searches for and verifies the correct catalog entry; edits catalog records according to local procedures; verifies call numbers according to established standards and guidelines.
• Reviews vendor-provided MARC records for accuracy; makes corrections as needed; maintains accurate bibliographic records and call numbers.
• Sorts and distributes incoming materials to the appropriate department.
• Prepares material from special collections for mending, binding, archival housing, and processing based on current standards and techniques for preservation and conservation; operates bindery machine.
• Monitors Cataloging email account for change requests, corrections, inquiries, and potential projects; makes changes and corrections; updates information when making reassignments and changes in the ILS; interfaces with all branches and levels of staff regarding cataloging changes.
• Participates and assists with one-time special projects such as retrospective call number changes, relabeling projects, and preparing, linking and uploading records for digital collections.

Interlibrary Loan Assignments:

• Processes incoming and outgoing Interlibrary Loan material.
• Receives and opens Interlibrary Loan materials from other library systems in the mail; processes for distribution to branches.
• Processes returns of Interlibrary Loan material from branches and from other library systems
• Processes and packages library materials to mail to other library systems.
• Sorts mail; distributes mail; uses postage machine to print postage and prepare outgoing mail.

Qualifications

Knowledge of:

• Core library operating principles, including confidentiality of customer information, freedom of information, and intellectual freedom.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors and Library staff.

• Alphabetic and numeric systems for classifying and organizing library materials.
• Standard library practices and procedures including circulation.
• Applications of automated library systems.
• Principles, practices, and techniques of effectively dealing with the public and public relations.

• Library classification, cataloging, and bibliographic terminology.

• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.

• Basic record keeping principles and procedures.
• Basic principles and practices of data collection and report preparation.
• Basic arithmetic principles and cash handling.
• Modern office practices, methods and computer equipment.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Basic training principles.

Ability to:

• Maintain accurate logs, records, and basic written records of work performed.
• Inspect the work of staff and volunteers; maintain established quality control standards; train staff in proper work procedures within defined guidelines.
• Identify and implement effective course of action to complete assigned work.

• Follow department policies and procedures related to assigned duties.
• Understand and follow oral and written instructions.

• Operate modern office equipment including computer equipment and specialized library services software applications programs.

• Organize own work, set priorities, and meet critical time deadlines.

• Make sound, independent decisions within established policy and procedural guidelines.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Equivalent to the completion of the twelfth (12th) grade and two (2) years of library, customer service, clerical or office support work experience.  An Associate’s degree, or higher, from an accredited college or university can substitute for the required experience. 

Licenses and Certifications:

None.

Physical Demands

Must possess mobility to work in a standard office and library setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; hearing and speech to communicate in person, before groups, and over the telephone.  This classification primarily works indoors and requires movement between work areas.  Finger dexterity is needed to access, enter, and retrieve materials and data using a computer keyboard or calculator and to operate standard office equipment.  Positions in this classification frequently bend, stoop, kneel, and reach to retrieve and shelve materials.  Employees may be required to either sit or stand for prolonged periods of time.  Incumbents must possess the ability to lift, carry, push, and pull items, storage containers, and shelving units weighing an average of 20 pounds, and up to 50 pounds of weight, in order to move materials from one place to another, with the aid of lifting/moving equipment.

Environmental Elements

Employees primarily work in an office/library environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.  Employees may interact with staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.  Employees in assignments providing direct assistance to the public can expect to have rare, occasional, or frequent interaction with abrasive, disruptive, and/or disorderly members of the community. 

WORKING CONDITIONS

May be required to work flexible schedules including evenings and weekends.

The City of Thousand Oaks has an excellent job opportunity!

We are seeking an energetic, service-oriented individual who is a team player and thrives in a fast-paced office environment.  The Accounting/Customer Service Representative will be responsible for a wide range of customer service and accounting support functions in the Finance Department. 

Primary responsibilities:

• Handle high volume of customer interactions by telephone and in person; research issues and provide information to the public
• Process payments and issue business licenses and permits
• Review and process parking citation appeals and payments
• Prepare water and wastewater utility accounts; conduct research to resolve problems; issue billings and adjustments
• Balance daily cash receipts
• Monitor, prepare, maintain and verify financial documents, routine accounting reports and records
• Process vendor invoices, routine journal entries and reconciliations; research and resolve payment discrepancies
• Review invoices for appropriate coding, authorization, and supporting documentation

Job Announcement was updated on 02/12/20

SENIOR DEVELOPMENT SERVICES ANALYST

                (Senior Business Analyst)

SALARY: $6296.39 to $8437.75 a month.

FINAL FILING DATE:      We are accepting applications until closing at 5 pm, March 6, 2020

 IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the Regular and Full-time position of Senior Development Services Analyst (Senior Business Analyst) in the Development Services Department.  The normal work schedule is Monday through Friday, 8 –5 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

THE CITY

The City of Roseville (COR) incorporates the following CORE Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

DEFINITION

To plan, organize and coordinate the implementation and integration of new program elements into the enterprise permitting and data tracking system; to provide technical assistance with respect to data analyses and the development of reports; and to analyze, develop and recommend process improvements to existing business systems to achieve the department’s goals.

DISTINGUISHING CHARACTERISTICS

The Senior Development Services Analyst is the advanced journey level in the Development Services Analyst class series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed, complexity of duties assigned, independence of action taken, by the amount of time spent performing the duties, and by the nature of the public contact made. Employees perform the most difficult and responsible types of duties assigned to classes within this series and may provide direct supervision over professional and technical personnel.

SUPERVISION RECEIVED AND EXERCISED

• Receives direction from assigned supervisor or management personnel.
• May exercise direct supervision over professional, technical and administrative support personnel.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Plan, prioritize, and review the work of personnel assigned to the development and maintenance of the enterprise permitting system, the production of reports, and the production of maps, visual materials and other documents used in presentation.
• Develop schedules and methods to accomplish assignments ensuring work is completed in a timely and efficient manner.
• Participate in the selection of staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures.
• Participate in evaluating the activities of staff, recommending improvements and modifications.
• Perform the most difficult and complex work related to the implementation and integration of new program elements into the enterprise permitting and data tracking system.
• Provide complex systems management for department specific systems, databases, reporting and mapping applications.
• Receive and respond to the more difficult technical requests for data analysis, data processing, program modifications, and training.
• Recommend and implement processes and procedures to integrate new program elements into permitting system.
• Produce analytical and technical reports with the use of data processing systems that support the overall goals and needs of the department and City.
• Manage and participate in various special projects and studies.
• Work closely with departmental staff to understand and identify needs; analyze, evaluate and present proposed business procedures or problems to define data processing needs.
• Review and make recommendations for process enhancements and provide technical troubleshooting support.
• Coordinate the department’s internal customer needs assessment survey; prioritize and recommend action in response to survey results.
• Serve as liaison with the Information Technology Department and outside vendors.
• Represent  function  on  committees,  outside  organizations,  and  at  staff  subcommittees  as necessary; coordinate technical support activities with other departments and divisions and outside agencies.
• Answer questions and provide information to the public, via telephone, e-mail, and written correspondence related to technical support program and operations; investigate complaints and recommend corrective action as necessary to resolve complaints.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

• Principles and practices of computer systems and related analysis and design.
• Principles and practices of community development and permitting.
• Principles and practices of relational database techniques and design.
• Research methods and procedures including statistical analysis and report writing.
• Pertinent local, State and Federal laws, ordinances and rules.
• Principles of project management.
• Principles and practices of supervision, training and performance evaluation.

Ability to:

• Plan, organize and coordinate the development and implementation of new program elements into the enterprise permitting and data tracking system as it relates to Development Services Department’s business needs.
• On a continuous basis, know and understand all aspects of the job.  Intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
• On a continuous basis, sit at desk for long periods of time.  Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.
• Extract and analyze data and produce technical reports.
• Analyze, develop and implement business solutions.
• Train or instruct users in the use of computer equipment and operating procedures.
• Prepare a variety of reports and maintain accurate records and files.
• Problem solve, make decisions, and give direction.
• Develop and recommend policies and procedures.
• Monitor the effectiveness of existing systems and procedures and make and implement recommendations for change.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

EXPERIENCE AND TRAINING

Experience:

• Two years of responsible experience performing duties similar to that of a Development Services Analyst with the City of Roseville or as an analyst providing technical support for permitting and data tracking systems.

AND

Training:

• A Bachelor’s degree from an accredited college or university, preferably in computer   science,   information   systems,   business   management,   accounting, business information systems, finance, planning or a related field.  Relevant work experience as described above may be substituted for the educational requirement on a year for year basis.

License or Certificate:

• Possession of a valid California driver’s license by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-3, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3. How many years of experience do you have directly supporting or configuring Accela Automation to meet business needs?

• Less than 1 year
• 2-4 Years
• 5-7 Years
• 8-10 Years
• 11+ Years

4. How many years of experience do you have working as a Business Analyst?

• Less than 1 year
• 2-4 Years
• 5-7 Years
• 8-10 Years
• 11+ Years

5. This position will lead a team of professional, technical, and contract services. Please describe your experience managing and leading a team of diverse employees and contract staff.

The City of Roseville’s enterprise permitting system (Accela Automation) has a growing footprint within the City. Currently supporting five business units with more on the way, the Development Services Department is looking to recruit a skilled, customer focused, and experienced professional to lead a small team of analysts in new feature development as well as ongoing system support.

6. Describe your knowledge, skill, or ability in each of the following areas. In so doing, please provide any relevant work experience and specific examples that demonstrate your competency. Note: although encouraged, it is not required to respond to all seven areas listed below.

• Project Management
• Process Improvement
• Software Implementation
• Customer Service or Support
• JavaScript, .css, C#, or other programming languages
• SQL, SSRS Reporting, or Business Objects/Crystal Reporting

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination.  The applicant’s experience and education will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.