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The San Mateo County Human Resources Department is seeking a detail-oriented professional with excellent communication skills for the position of:  Workers' Compensation Manager

Under the direction of the Risk Manager, the Workers' Compensation Manager has the opportunity to collaborate with all County employees, their managers, health care providers, the third-party claims administrator and contractors, as well as the County Counsel's Office and other Risk Management staff to ensure fair, consistent, and timely handling of workers' compensation claims. The Workers' Compensation Manager will also research, investigate, and analyze workers' compensation and disability claims. In addition, the Workers' Compensation Manager will be expected to review, improve, and develop policy and procedures, case summaries, statistical and narrative reports, and training manuals and serve as the liaison to employees, their managers, and the third-party claims administrator on matters pertaining to workers' compensation, temporary work arrangements, return to work, interactive processes, and other matters related to industrial injuries and related disabilities.
 
The ideal candidate will have at least five years’ experience handling workers' compensation for a government agency and possess a Self-Insurance Administrator's Certificate issued by the State of California, Department of Industrial Relations.
 
Challenges and Opportunities
Projects, programs, and duties the successful candidate will manage include, but are not limited to, the following:

• Perform research on workers' compensation claims filed against the County to include an assessment involving the work performance and conduct of County employees
• Prepare reports using enterprise software and responses related to discovery requests and informational subpoenas for review by County Counsel or outside counsel
• Organize, categorize, and summarize research results gathered from case files and other relevant records and documents
• Interview injured County employees, their managers, medical care providers, witnesses, and others to obtain information, testimony, and evidence
• Collaborate with the County's claims administrator and providers to determine the compensability of injuries to County employees and the appropriate issuance of workers' compensation benefits as outlined by the Labor Code 
• Engage and assess with the placement and monitoring of injured employees in permanent and temporary modified and alternate work assignments; manage return to work for assigned departments
• Assist the third-party claims administrator, outside counsel, and the District Attorney's Office with research and reports regarding serious and questionable employee claims, injury compensation litigation, and fraud investigation
• Provide Countywide training for managers regarding workers' compensation procedures and guidelines, disability management, and any applicable federal and state laws covering injured workers
• Attend Workers' Compensation Appeal Board hearings and similar administrative hearings
• Represent the County Risk Management Division in Countywide meetings, committees, taskforces, and special group projects
• Produce various reports, charts, tables, graphs, and spreadsheets to illustrate research findings and ways to mitigate costs using Origami Risk or similar enterprise software
• Use database applications, math, and statistical computations
• Organize and prioritize tasks and activities and establish and meet crucial deadlines with minimal supervision

QUALIFICATIONS

Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to qualify is at least two years of experience (five years preferred) managing worker’s compensation claims including evaluation of injuries, coordination of benefits, placement of employees in alternate employment, and fraud management. 
 
Knowledge of:

• State of California Worker's Compensation laws and American with Disabilities Act (ADA) rules and regulations governing self-insurance
• Medical terminology and proper treatment protocols for industrial injuries
• Principles of ergonomics and ergonomically related issues
• Liability potential of industrial health hazards
• Statistical methods and analysis as applied to the fields of safety and risk management
• Investigative and surveillance techniques as they relate to claims, including current research, trends, and methods in the field of Worker's Compensation
• Environmental, sociological, physical, and psychological factors encountered in implementing a Worker's Compensation Self-Insurance Program in a multi-cultural work environment
• Principles, practices and techniques of budgeting, accounting, management analysis, and organizational design necessary to formulate, implement, and evaluate administrative policies
• Basic principles and practices of the County organization and its functions
• Research and report writing techniques
• Basic principles of math and statistical computations
• Methods of report presentation
• Principles of public and personnel administration

 
 Skills/Ability to: 

• Plan, develop, and organize programs in the field of Worker’s Compensation
• Interpret and apply provisions of federal, state, and local legislation, rules, and regulations pertinent to the administration of division policies and procedures
• Evaluate programs utilizing outcome data to determine the effectiveness of components and implement modifications as necessary
• Analyze new and revised statutes and proposed legislation in the areas of Workers’ Compensation to determine effects on County programs and departments
• Act as a consultant and trainer to other County staff
• Implement caseload management techniques
• Analyze problems and needs of injured employees and develop courses of action that lead toward constructive solutions
• Communicate effectively both orally and in writing
• Perform mathematical calculations accurately
• Establish and maintain effective work relationships with those contacted in the performance of required duties
• Learn Federal, State, and local laws, regulations, procedures, and guidelines related to Workers’ Compensation and American with Disabilities Act
• Analyze a wide variety of moderate to complex administrative and operational problems and develop practical recommendations for their resolution
• Prepare clear, concise, complete, and accurate reports and presentations
• Perform the full range of assigned duties efficiently and effectively with minimal supervision

To view the full announcement for this exciting opportunity with the City of San José, please visit the City of San José’s employment page by clicking on the link below.

Then click on the “Executive Opportunities” link.  Do NOT apply through CalOpps!

City of San José Employment Page

Please click on the Job PDF below to view the full job announcement.

As one of the largest providers of affordable housing in the Bay Area and a designated Moving To Work (MTW) agency, the award-winning Santa Clara County Housing Authority (SCCHA) is seeking talented individuals looking to make a difference in Silicon Valley.  SCCHA is an independent local government agency that administers the federal Housing Choice Voucher (Section 8) program for approximately 19,000 households and manages more than 2,000 units of affordable housing in Santa Clara County.

If you are looking to help solve one of the most significant problems in the Bay Area and want to be part of a collaborative, innovative organization dedicated to building a better Silicon Valley, then apply today!

Client Support and Outreach Representative

Closing Date: OPEN UNTIL FILLED
Salary: $33.84 - $45.35/hourly DOQ

Under general supervision, provides prompt, courteous, general and technical support, and outreach duties; assists clients to navigate and effectively use software applications, including the Applicant Portal, Tenant Portal, and the Owner Portal as well as other electronic agency products and websites as applicable. Provides general technical support to clients, in person or via telephone, of the Santa Clara County Housing Authority (Agency); identifies software application outreach needs for the Agency’s clients and stakeholders; hosts and coordinates community outreach, workshops and trainings to applicable software users to promote the Agency’s goals related to the software applications; and performs related work as required.

This is a journey-level classification, in which the incumbent is responsible for hosting, coordinating community outreach, workshops and trainings to promote Agency goals related to the software applications, receives and processes clients request for assistance with software applications used in the Housing Department, including the Applicant Portal, Tenant Portal, and the Owner Portal. The Client Support and Outreach Representative receives only occasional instruction or assistance as new or unusual situations arise and is fully aware of the operating procedures and policies of the work unit to which assigned and functions with a high degree of independent judgment and initiative.

RESPONSIBILITIES

• Provides phone and in person support to clients who have questions or need assistance to navigate and effectively use the following software applications: Applicant Portal, Tenant Portal, and the Owner Portal as well as other electronic agency products and websites as applicable.
• Maintains SCCHA website related to the Section 8 program.
• Receives and evaluates requests for service, diagnoses problems, troubleshoots and implements remedial actions, researches documentation and determines solution, and resolves problems with software, security and accesses controls, and systems issues; including creating accounts and resetting passwords, documents and escalates issues to specialized or higher-level staff and/or vendor for resolution as appropriate.
• Receive, review and provide technical expertise with special cases and investigative reports, evaluate reports and issue official action, conduct or participate in informal administrative hearings as required.
• Writes and maintains user and technical operating instructions and documentation; provides training to users on software applications usage, basic computer/smart device navigation, and security practices and advise on best practices.
• Maintains information on scheduled systems maintenance, including upgrades and outages; informs users as needed.

For more information and to apply, please visit:

https://www.governmentjobs.com/careers/Cupertino

Description

The District has an exciting position developed in partnership with Facebook.  This position works closely with the District’s Emergency Services Manager and is primarily embedded at Facebook, serving as the District’s onsite liaison.  The classification is categorized as a Public Service Assistant and is a limited duration assignment.  Please read below for more details:

Definition

The Public Service Assistant is a general classification that provides various support to the District in a limited term role.  As a limited term position, funding is not guaranteed for this position from one budget year to the next.  This classification covers 3 levels, PSA I/II/III, and has different requirements based on the scope of the work needed.  The PSA classification can be flexibly staffed and filled at any one of the 3 levels.  However, for this recruitment, the District is seeking a level II or level III.

This limited term Public Service Assistant position works on emergency response and contingent planning, emergency preparedness, situational awareness, continuity of operations, coordination within an emergency operations center (EOC) and dynamic field environment for Facebook and the community.

Ideal Candidate

Typical and Important Duties include:

1. Attend regular joint internal and/or external briefings;
2. Create project plans with milestones to measure individual performance;
3. Provide weekly updates to Facebook’s Global Security Emergency Services leadership on progress of work;
4. Provide a Continuity of Operations Plan which may include:
   1. Emergency operations at Facebook
   2. EOC operations and exercises
   3. Trainings, exercises, and team building
   4. Documentation, report writing and compliance
   5. Recommendations for improvement to emergency operations
5. Guide planning and preparedness efforts;
6. Align various cross-functional internal and external stakeholders;
7. Work closely with Facebook’s Global Security Emergency Services team and other internal teams as necessary, and with regional public safety partners.
8. Participate in coordination of regional emergency response work as it applies to Facebook and MPFPD;
9. Provide strategic leadership, improvement, mitigation and best practices;
10. If needed, coordinate or develop business continuity strategies; and
11. Other tasks as assigned by the Fire Chief.

Job-related Qualifications

Knowledge of:

• Principles and practices of office and records management.
• Review and development of emergency management and response plans, including Emergency Operations Plans, Standard Operating Procedures (SOPs), Incident Action Plans (IAPs), Job Aids, Incident Response Plans (IRPs), Business Continuity Plans (BCPs) and Continuity of Operations Plans (COOPs).
• Applicable federal, state and local laws, rules, and regulations.
• Principles and practices of administrative, organizational and procedural analysis.
• Principles and practices of public relations and public education.
• Principles and practices of local, regional, state and federal emergency management.
• Basic community emergency and disaster support and assistance practices and resources.

Ability to:

• Develop and implement new disaster programs within the District.
• Ensure coordination and alignment of Facebook plans with District procedures and expectations.
• Create project plans with measurable milestones.
• Coordinate multiple activities, meet deadlines, and work independently with a minimum of supervision.
• Prepare clear, accurate and concise reports, procedures, and other written materials.

• Serve as the primary District representative at Facebook internal meetings and  in meetings with other public and private organizations as required.
• Work with a diverse group of individuals and adapt the program accordingly.

• Communicate effectively in writing, orally, and with others to assimilate, understand, and convey information, in a manner consistent with job functions.
• Establish and maintain cooperative relationships with employees, supervisors, and the public.
• Learn and effectively apply local, state, and federal codes, laws, and regulations.
• Take a proactive approach to customer service issues.
• Use and maintain equipment in a safe manner.
• Understand and carry out safety policies, rules, and regulations.
• Recognize and preserve confidentiality regarding sensitive information learned in the course of the job.
• Assist with the development of strategic plans.

Skill in:

• Interpreting and applying applicable federal, state, and/or local laws, rules, and regulations.
• Speaking in public and giving presentations, and working with the community.
• Basic keyboarding.
• Operating a personal computer and appropriate worked-related applications, such as word processing, spreadsheet, calendaring, and e-mail systems, etc.

Experience and Training

Any combination of experience and training that would provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be:

Experience: Two years of progressively responsible administrative experience in a related public safety field, such as office of emergency services, fire, police, emergency medical, or emergency communications.

Training:  Equivalent to graduation from high school.  Possession of an Associate’s degree in a related field is preferred.

Licenses and Certificates

All licenses and certifications must be maintained as a condition of employment.

• Possession of, or ability to obtain, an appropriate, valid California Driver’s License, which must be maintained as a condition of employment.
• Must be able to pass a Department of Justice background check.

• CPR/First Aid Certification is desirable.

Equal Employment Opportunity (EEO) Program Administrator

Alameda-Contra Costa Transit District

SALARY:

$4,116.73 - $4,913.12 Biweekly

$8,919.58 - $10,645.08 Monthly

$107,035.00 - $127,741.00 Annually

OPENING DATE: 07/14/20

CLOSING DATE: Continuous

SUMMARY:

AC Transit is looking for qualified candidates for the Equal Employment Opportunity (EEO) Program Administrator position. Under general direction, the EEO Program Administrator plans, directs, and organizes the activities, operations, and training of District's Equal Employment Opportunity (EEO) plan and programs; investigates complaints and develops the EEO compliance plan to prevent employment discrimination and equal opportunity; ensures District compliance with federal, state, and local EEO laws, regulations, and requirements; serves as a technical expert and resource for the assigned programs including providing extensive, in-depth, and specialized analysis and training; compliance adherence and reporting; develops and implements recommendations for operational, training, and procedural improvements. This classification is responsible for the implementation and day-to-day operations of the assigned EEO programs and activities. This is an at-will, unrepresented classification.

This classification is distinguished from the Program Manager by the latter classification's responsibilities for managing a single or multiple programs with greater breadth, depth, and scope; a greater preponderance of budgetary and administrative accountabilities including supervision of two (2) or more full-time staff; and/or more complex service delivery provisions.

REPRESENTATIVE FUNCTIONS:

REPRESENTATIVE FUNCTIONS may include but are not limited to the following:

• Provides direction and leadership to EEO compliance plan and programs; develops, mentors, and guides staff in achieving goals and objectives; coaches and develops employees; provides constructive feedback on performance and behaviors; reviews and evaluates work; counsels and oversees personnel actions as required.

• Develops, updates, and disseminates procedures, policies, and guidelines related to EEO plan and programs.

• Develops and implements the EEO plan and programs; prioritizes and allocates available program resources; reviews and evaluates program and service delivery, makes recommendations for and executes changes in operations to ensure effective service provision; implements program enhancements and adjustments to meet and maintain goals, and to eliminate and protect against adverse impact and disparate treatment.

• Monitors, directs, and participates in the day-to-day operations to ensure adherence to policies and procedures, that the goals and objectives of the program are met, and that services and projects are being accomplished efficiently and effectively; takes corrective action as necessary; works to strengthen the
• District through improving morale, team building and implementation of programs to develop and train employees.

• Develops a specialized technical training curriculum related to the assigned program, researches, and utilizes effective training techniques; conducts training related to EEO.

• Demonstrates sensitivity to and an understanding of the diverse backgrounds, including but not limited to socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within the District and the community.

• Directs the conduct of studies, investigations, and analyses; presents oral and written reports of findings, and recommendations to the District staff, the General Manager, and the Board of Directors.

• Maintains the confidentiality of sensitive information and neutral position on controversial matters.

• Confers with and represents the organizational unit in meetings with other District departments and divisions; serves as the District representative with a variety of public, business, community groups, and organizations; fosters collaborative working relationships to the benefit of the program and the department/division.

• Monitors and ensures the validity of the District's selection process, leads and/or participates in job fairs and other employment outreach activities, and facilitates District-wide and organizational unit practices and activities to ensure compliance with EEO requirements.

• Provides information and advice to job applicants and District staff at all levels concerning their rights and responsibilities related to EEO plans, programs, and requirements; provides consultation and advises staff regarding EEO problems and complaints.

• Investigates and facilitates the resolution of all internal and external EEO complaints alleging discrimination by the District in hiring, and/or the terms and conditions of employment.

• Analyzes, interprets, and applies EEO directives and guidelines, including court decisions.

• Ensures timely and appropriate response to information requests received in connection with compliance agency investigations of discrimination complaints.

• Compiles and analyzes statistics reflecting workforce and applicant pool composition, the external labor market, and the EEO implications of various policies, practices, and decisions

• Plans and conducts special studies; ensures the maintenance and timely updating of EEO files, records, and related data; develops systems and maintains records that provide for the proper evaluation, control and documentation of assigned activities.

• Develops and monitors the program's budget; oversees the financial well-being of the program by analyzing cost-effectiveness and exercising cost controls; prepares, submits and justifies budget enhancement requests to assigned manager.

• Prepares a variety of written correspondence, reports, agenda items, procedures, directives, staff reports, and other materials; prepares and delivers a variety of oral presentations including Board of
• Director presentations; conducts and/or facilitates meetings and training sessions, as required.

• Stays abreast of changing laws, regulations and procedures pertaining to EEO; best practices and regulatory compliance requirements; communicates business implications, and impact to all key stakeholders including the Board of Directors, executive management, other District staff, and various public and private entities.

• May supervise assigned staff.

• Performs related duties, as required.

MINIMUM QUALIFICATIONS:

Education: Equivalent to Bachelor's degree in Human Resources, Public Administration, Business, Law, or a closely related field. Additional qualifying experience in EEO or other related functions above the minimum may be considered in lieu of the required education on a year-for-year basis.

Experience: Four (4) years of recent and verifiable experience in equal employment opportunity compliance and/or civil rights, including two (2) years that involved responsibility for program planning and development, interpreting and ensuring compliance with complex laws and guidelines, and responding to complaints and/or conducting investigations.

ADDITIONAL INFORMATION:

Physical Requirements: Must maintain the physical condition necessary to (1) perform tasks in an office setting operating a personal computer, keyboards and other peripheral equipment; Must maintain the physical condition necessary to: (1) perform tasks in an office setting operating a personal computer, keyboards, and other peripheral equipment; and may work in the field which requires incumbents to (2) possess physical mobility in order to direct or conduct field studies, and attend external meetings and events.

THIS POSITION IS AN UNREPRESENTED AT-WILL POSITION

To apply, visit: https://apptrkr.com/1963311

The Selection Process: The Human Resources department must receive a completed online application by the filling date. If this recruitment is "Continuous," it may be closed at any time without notice. Applications will be screened for job-related qualifications, and those candidates who best meeting the qualifications listed on this Job Announcement will be invited to participate in an examination process that may include written, oral and/or performance segments. Current District employees must have satisfactory attendance and performance records. Finalists will be placed on an Eligibility List. When filling vacancies, the Human Resources Department will refer the top candidates to the hiring department for final screening and recommendation. Per Board Policy, selected candidates may require background checks performed on their criminal and/or financial records.

Benefits: All employees hired on or after January 1, 2016, may be in the District's Tier II pension plan covered by the Public Employees' Pension Reform Act of 2013 (PEPRA). As such, he/she may be required to contribute 6% or more of annual income towards the cost of his/hers District pension.

ADA Compliant and Drug-Free Workplace: The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities. If you have a need for an accommodation, please call Human Resources at (510) 891-4783.

The Alameda-Contra Costa Transit District has established the goal of a 100 percent drug and alcohol-free workplace. Applicants will be required to undergo drug and alcohol testing prior to employment and those in safety sensitive positions will be subject to further drug and alcohol testing through their period of employment, including random drug and alcohol testing.

Equal Opportunity Employer

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The actual salary will be determined by the selected candidate’s qualifications and experience.  In addition to the starting salary, employees in the Deputy Fire Chief classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. 

Deputy Fire Chiefs represent the San José Fire Department in multiple arenas and candidate(s) should feel comfortable taking an active and visible role in the community. Under the direction of the Fire Chief, and serving as a member of Senior Staff, the Deputy Fire Chiefs each plan, coordinate and direct the activities of a major Bureau of the Fire Department and performs related work as required. The SJFD employs four Deputy Fire Chief positions that supervise the following areas; 1) the Bureau of Field Operations (BFO), 2) the Bureau of Fire Prevention (BFP), 3) the Bureau of Support Services (BSS) and 4) the Bureau of Training and Emergency Medical Services (BET). The Deputy Fire Chief position in BFP is also known as the Fire Marshal. 

A Deputy Fire Chief’s typical duties include: responds to and assumes command at the scene of major fires and related emergencies; supervises and directs the operation of a major bureau of the Fire Department. The Deputy Fire Chief assigned to the Bureau of Field Operations directs five battalions across three shifts and is supported by three staff Fire Captains and three civilian staff members.  The Deputy Fire Chief/Fire Marshal assigned to the Bureau of Fire Prevention supervises and directs a comprehensive fire prevention program, including the development of new codes, physical inspections, state and local code enforcement, water system approval, education of the public, administration of the hazardous materials ordinance and oversight of the Arson Investigation Program.

All Deputy Fire Chiefs supervise and evaluate fire department personnel; make recommendations on employment, retention, promotion, demotion, and other personnel actions; direct and enforce the rules and regulations of the department; maintain effective working relationships with other departments, County, State, and Federal agencies; develop and control the operating budget for a Bureau and assist in the development of the Department’s capital budget; as well as develop and implement an effective training program for departmental personnel.  Appointments to these positions require disclosure of outside investments, real property interests, income, and business positions through Form 700.  More information on requirements and disclosure can be found at this website - http://www.fppc.ca.gov/Form700.html.

This recruitment may be used to fill multiple positions in this, or other divisions of the department. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. 

Please note that applications are currently not accepted through CalOpps or any other third party job board application system. To apply, applicants must complete an application via the City of San Jose’s website at www.sanjoseca.gov/citycareers.  

The actual salary shall be determined by the final candidate’s qualifications and experience.  In addition to the starting salary, employees in the Administrative Officer classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay.  

The Administrative Officer reports to the Department Assistant Director and is responsible for budget preparation, analysis, execution, and monitoring; purchasing and contract functions; fees and charges/revenue projection/cost recovery programs; investigating, documenting, and presenting disciplinary actions; overseeing the department fiscal management functions; personnel management; human resources oversight; and internal policy establishment. 

In addition to the departmental responsibilities, the Administrative Officer has considerable contact with staff in the City Manager's Budget Office, City Attorney's Office, and other City departments. The position requires excellent communication and interpersonal skills, strong decision making and strategic thinking ability, a commitment to customer service, and the ability to simultaneously manage multiple projects and issues. Due to the complexity and scope of authority involved, this position requires someone who handles multiple assignments well in an accurate, complete and timely fashion with the ability to work independently/autonomously. The ideal candidate will have significant budget and other administrative experience, experience working in cross-functional/cross-departmental teams, and will be able to quickly assume a leadership role in the upcoming 2021-22 Proposed Budget process. 

This recruitment may be used to fill multiple Administrative Officer positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.