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The City of Brisbane is currently recruiting for a Communications & Digital Media Coordinator. Under the general supervision of the Communications Manager, organizes and implements communication actions, activities, and messaging in order to grow City-owned pages and leverage the power of social media; produces videos and readies them for sharing across all owned platforms, including the City’s website; maintains a content calendar to support strategic communications activities; and helps cultivate the City’s relationships with the residents of Brisbane.  A full classification description is available online at: www.brisbaneca.org/communications-coordinator.

POSITION:

This classification is distinguished from all other classes by its responsibility for the day-to-day operation of communications programs, and by its coordinating, supervisory, and administrative duties for the assigned program. The individual holding this position will work directly with Communications Manager to assist in the planning, development, implementation, and administration of the City's communication plan and communication strategies.

Examples of Duties (Illustrative Only):

• Creates, reviews, edits, and/or distributes innovative and diverse communications tools in print or digital form, which may include flyers, brochures, ads, newsletters, graphics, and videos to expand visibility and awareness of emerging issues, programs, priorities, and progress on community, City Council and organizational goals, initiatives, and accomplishments.
• Develops compelling stories, messages, and visuals through a variety of mediums including video that attract and engage a digital audience while following the City’s brand standards and communication style guidelines.
• Develops and executes editorial calendar for City-administered platforms and website.
• Customizes outreach content and medium to each population/initiative as appropriate to enhance civic engagement.
• Optimizes City-administered pages within each platform to increase the visibility of the City’s information and content.
• Provides visual enhancements of information and multimedia on the City’s website.
• Provides timely responses to residents’ and followers’ queries and comments.
• Monitors the City's social media performance; uses data to develop and optimize marketing communications strategies.
• Takes photos and videos for City-administered sites and publications; maintains archives.
• Assists with production of monthly print newsletter.
• Livestreams shorter City events.

QUALIFICATIONS:

Any combination of education, experience and training that would provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be:

Education: Possession of a Bachelor's degree from an accredited college or university with major coursework in communications, marketing, journalism, web design, or a closely related field.

Experience: Minimum of three (3) years of increasingly responsible experience in multi-media/marketing communications or a related field; or equivalent technical training, education, and/or experience.  Required experience to include content creation such as blogging, writing, and/or video, and photography.  Practical experience in social media marketing or search engine optimization is desired.  Additional experience in a professional or support capacity in a government department may be substituted for the required education on a year-for-year basis.

Licenses: Possession of a valid class C California driver’s license and have a satisfactory driving record.

Knowledge of:

• Techniques of effective, transparent, and timely communication and outreach.
• Structure and content of the English language, including spelling, punctuation, grammar, and rules of composition.
• Writing for digital platforms including web and social media.
• Photography and video techniques.
• Social media platforms and their respective participants (Facebook, Instagram, LinkedIn, Pinterest, YouTube, Twitter, etc.) and how they can be deployed in different scenarios.
• Social media best practices, content creation, online community engagement, and content management.
• Modern office procedures, methods, and computer equipment and software.
• Principles of outreach strategies and technologies, including social media and other web-based communication tools and technologies.
• Techniques for dealing effectively with the public and City staff, in person and over the telephone.

Skill to:

• Operate a variety of office equipment including computers and mobile equipment.
• Perform Word processing and database management with speed and accuracy.
• Work effectively and efficiently in a fast-paced environment, with time-sensitive situations and meet deadlines.

Ability to:

• Have a high attention to detail and coordinate multiple projects simultaneously while meeting project timelines.
• Respond to residents and address complaints/problems in a timely, accurate, courteous, respectful and friendly manner; understand the resident’s needs and provide information by focusing on the customer.
• Communicate effectively, orally and in writing.
• Draft concise copy that conveys intended voice and tone.
• Foster an environment that embraces diversity, integrity, trust, and respect.
• Analyze situations quickly and objectively and determine proper course of action.
• Keep supervisor informed of all major issues and to recommend changes as appropriate.
• Work autonomously in developing and implementing communications plans and strategies.
• Attend evening meetings and/or work various shifts, including nights, weekends, and holidays.

Special Requirements: In addition to the regular work schedule, this position may be required to work evenings and weekends for meetings or in situations of emergency for communications response and media monitoring.

Spanish and/or Chinese bilingual skills (speaking and writing) are highly desirable.

Physical Demands: Must possess the mobility to work in a standard office setting and use standard office equipment, including a computer, and to travel to different sites or locations and move up to 20 pounds; vision to read printed materials and computer screen; and hearing and speech to communicate in person and over the telephone.

Work Location: The selected individual will be required to work onsite in the office with the possibility of hybrid telework once established in the position.

SALARY:

$34.37 – $36.08 – $37.89 – $39.78 – $41.77 per hour.  Appointments are generally made at the first step in this range.

BENEFITS:

This position is eligible for benefits under the General Employees Association Memorandum of Understanding.  Health benefits are offered through the CalPERS Health Program.  The City contributes to a flexible benefit plan towards the cost of several health plans offered, up to family coverage for Kaiser. City provides paid vision through VSP, dental through a self-insured reimbursement program, long-term disability and life insurance coverage through Voya Financial, and an Employee Assistance Program through MHN.  Retirement benefits are provided through CalPERS: 2%@60 for “Classic” members, 2%@62 for New (PEPRA) members (no participation in Social Security). The City will make a contribution of 1.5% to a Deferred Compensation 457 plan with additional matching available.  Flexible health reimbursement and dependent care spending accounts are also available.  Free commuter shuttle to and from BART and Caltrain.

LEAVE:

Vacation: 80 hours annually

Sick: 8 hours of sick leave accrued monthly

Holidays: 13 paid holidays and 2 floating holidays

Longevity: 40 hours after 15 years of full-time service

APPLICATION DEADLINE:

Interested candidates must submit a completed on-line application at   www.calopps.org/brisbane/communications-coordinator.  Applications and supplemental documents must be received by FRIDAY, AUGUST 20, 2021 at 11:59PM.  Postmarks and faxes will not be accepted.

SPECIAL INSTRUCTIONS:

1. Please attach a PDF portfolio (examples of your work), or a link to your online portfolio.
2. If you don’t have the ability to complete #1 above, please create and attach an 8.5”x11” flyer, story, and Instagram post for the next Federal holiday, announcing City Hall’s closure for that day.

SELECTION PROCESS:

All applications, attachments and supplemental questionnaires received will be reviewed for minimum qualifications.  A fully completed employment application is required, including work history.  Resumes are strongly recommended but do not take the place of completing the required information requested on the application.  Do not put “see resume” in place of requested information.  Possession of minimum qualifications does not guarantee advancement in the selection process.  A limited number of the most highly qualified applicants will be invited to participate in the examination process, which will consist of an oral panel interview (date TBD).

Candidates who successfully pass the examination process and placed on the Eligibility List may be selected by the hiring department to move forward in the process to the Department Head/Manager interview, who will make the final recommendation. Eligibility Lists are good for one year, unless abolished sooner.  After a mutual interest has been established, the final candidate must pass a fingerprint check submitted to the Department of Justice and a thorough background investigation with favorable results.

The City of Redwood City invites you to apply for the position of Management Fellow.

• Please click on the job announcement file below to review the recruitment flyer.
• A complete application is required, including a resume and a written supplemental questionnaire.
• Submit your application online via CalOpps by 11:59 pm on Thursday, August 19, 2021.
• Applications will be reviewed continuously as they are received.

The Management Fellowship Program is designed to attract top talent from graduate schools to commit to meaningful and value-driven work in local government. This program creates a channel into future leadership opportunities within local government. Primarily designed for recent postgraduate candidates as well as current Master's program students, this Fellowship is a limited term (two-year period) position beginning Fall 2021.

Candidates are encouraged to apply to all our Management Fellow positions that they are interested in. Please click here to view our current job opportunities.

DESCRIPTION/RESPONSIBILITIES:

     Please note that applications are currently not accepted through CalOpps or any other third-party job board application system. To apply, applicants must complete an application via the City of San Jose’s website at www.sanjoseca.gov/citycareers.   

     The actual salary shall be determined by the final candidate’s qualifications and experience.  In addition to the starting salary, employees in the Analyst classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay.  

     Analyst I: $34.24-$41.63 hourly; $71,219.20-$86,590.40 annually

     Analyst II: $36.28-$44.09 hourly; $77,729.60-$94,452.80 annually

     The City of San José is creating the civic technology foundation that helps our community thrive every day. Do you have the skills and sense of service it takes? If so, this is an exciting opportunity in the Information Technology Department. The Analyst position is a full-time benefited regular position. This position reports directly to the Program Manager of the City Customer Contact Center (CCCC) and is a primary contributing member of the team. The Analyst performs and supports a variety of key reporting activities, as well as general personnel administration, throughout within the CCCC.  

     Responsibilities include, but are not limited to: 

     * Performance Analytics Preparation: work with the managers to develop appropriate analytical tools to track activity trends; prepare forecasts and interpret data and make recommendations based upon the information. 

     * Written Communication: responsible for preparing and editing various documents, reports, memos, and budget action requests. 

     * Performance Measure Data Collection: collect and maintain the department performance measure data to ensure accurate reporting. 

     * Providing training to call center staff, departmental staff and elected offices on protocols and practices related to customer service, call handling and entry of data into the City’s customer relationship management system.  

     * Supervision as needed. 

     * Acts as an escalation point of contact and backup for manager and staff. 

     * Providing phone application support, call-tree configuration updates and updates knowledge base articles for City call centers. 

     This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. 

     Selection Process 

     The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise.  

     You will be prompted to answer the following job-specific questions during the online application process.  Please note that there is a 4,000-character limit, including spaces, for each text response.    

     * Do you have any call center/customer service operational experience? If yes, please describe your experience and any applications you have used. 

     * Do you have experience developing, monitoring and analyzing performance analytics? If yes, describe your experience and any applications you have used. 

     * Do you have an experience managing priorities and staff in a high volume, multi-channeled environment? If yes, please describe your experience. 

     You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. In addition, please attach your resume as part of the application process. If you have questions about the duties of these positions, the selection or hiring processes, please contact Jun Kim at jun.kim@sanjoseca.gov. 

THE OPPORTUNITY

The City of Pacifica is a beautiful coastal community, just south of San Francisco with an exciting opportunity. We are currently hiring for a Maintenance Worker II to join our team. Under general supervision, this position will perform semi-skilled maintenance and repairs of City streets, sanitary sewers, storm drains, park and recreation landscaped areas, and other related work.  

At the City of Pacifica, we are an equal opportunity employer and value diversity. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. To us, equal opportunity employment is not just about compliance, it’s about who you are, how you can help our City and who you want to be. At the City of Pacifica, we are committed to creating an inclusive environment for all employees and residents.

If interested, we invite you to explore this opportunity with us, please note, recruitment closes on August 10, 2021 by 5:00 PDT, so apply today!

BASIC EXAMPLE OF DUTIES

Duties may include, but are not limited to the following:

• Supervises a small crew and participates in the construction, maintenance and repair of streets, curbs, gutters, sewers, storm drains, catch basins, barricades, sidewalks, parks, landscaped areas, and recreation equipment and facilities;

• Operates and makes minor repairs and adjustments to heavy power-driven equipment; constructs forms for and does cement work;

• Does occasional brick work and building construction and maintenance work; builds retaining walls;

• Supervises and performs slide control planting, creek bed clean out, park landscape planting and maintenance, including irrigation; athletic field maintenance; use of herbicides.

The duties described in this job announcement are intended only as illustrations of the basic types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. 

Applications are being accepted for the position of Preschool Teacher I/II with the City of South San Francisco. 

APPLICATION DEADLINE: AUGUST 13, 2021 AT 5:00 P.M. OR UPON RECEIPT OF THE FIRST 50 ONLINE APPLICATIONS, WHICHEVER OCCURS FIRST.

THE CITY OFFERS AN ATTRACTIVE BENEFIT PACKAGE, AS WELL AS CALPERS RETIREMENT PLAN AND SOCIAL SECURITY PARTICIPATION.

The City of South San Francisco is a General Law city with a population of 68,000 residents that grows to 110,000 during business hours. South San Francisco is strategically located on the west shore of the San Francisco Bay, in northern San Mateo County, 10 miles south of San Francisco. This City is also located along the Bay Area's main transportation routes, including 101, 280, Caltrain, BART, San Francisco Bay Ferry, and the San Francisco International Airport.

The City of South San Francisco is a full-service city with 12 City Departments including Police; Fire; Parks and Recreation; Public Works; Economic and Community Development; City Attorney; Library; Finance; Information Technology; Human Resources; City Clerk; and Office of the City Manager.  The City has a Council-City Manager form of government with more than 460 full-time regular employees.

The City of South San Francisco proudly remains The Industrial City, a reflection of its steel mill and ship building past.  In recent years, the City has been redefined to reflect the innovative, entrepreneurial and industrious spirit, which has made South San Francisco the Biotech Capital of the World.

South San Francisco’s biotechnology cluster is the largest in the world, with roughly 45,000 life science workers, 200 biotech companies, and over 12 million square feet of office/R&D facilities – with an additional 9 million square feet of new R&D facilities in the development pipeline. 

South San Francisco enjoys a high quality of life with an extensive public parks system, active library and learning programming and a dynamic, engaged community making South San Francisco a great place to live, learn, work and play. 

THE DEPARTMENT

The Parks and Recreation Department is the third largest department in the City and is organized by program area, with each program administered by a supervisor, coordinator, or specialist. The Parks and Recreation Department is composed of a Director and 22 full-time management positions. The department is comprised of the Recreation, Community Services, Parks, Facilities and Common Greens divisions.

The Recreation Division consists of seven program areas, including Aquatics, Classes, Cultural Arts, Childcare, Senior Services, Sports and Rentals. The Child Care Program Area includes three preschools for children 2.5 to 5 years; four licensed after school recreation programs for school-age children Kindergarten-12 years; two grant funded ASES programs (REAL Program) designed for academic support for school age children Kindergarten–12 years old; Summer, Spring and Winter camps for children kindergarten through 12 years old; TEEN camp in Summer; Full of Fun Camp and Nights of Fun.

THE POSITION  

The Preschool Teacher will direct, plan, develop, and implement an educational program that provides for the full intellectual and social development of each child.  This journey-level classification is distinguished from the next higher level in that this classification has sites and few administrative and coordinative responsibilities.

Incumbents daily have direct contact with the children and parents.  Incumbents must perform in accordance with specific instructions and are reviewed for compliance with State of California requirements.

Depending on the level of experience, the vacancy will be filled as either a Preschool Teacher I or Preschool Teacher II. 

DESCRIPTION/RESPONSIBILITIES:
Please note that applications are currently not accepted through CalOpps or any other third party job board application system. To apply, applicants must complete an application via the City of San Jose’s website at www.sanjoseca.gov/citycareers. 
The actual salary shall be determined by the final candidate’s qualifications and experience.  In addition to the starting salary, employees in the Audiovisual Engineer classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. 
The Public Works Department is currently recruiting for an overstrength Audiovisual Engineer. This position is currently approved through June 30, 2022, and is subject to extension.
The Audiovisual (AV) Engineer manages and performs technical engineering work in design, installation, maintenance and repair of AV systems at City owned facilities. This position will conduct the integration, operation, maintenance, and repair of AV systems for in-person and hybrid meetings, including but not limited to, City Council meetings, Council Committee meetings, Commissions, and Board meetings, as well as other events at City Hall and in other Citywide facilities.The AV Engineer will also assist the AV Program Manager in scoping and managing capital improvement projects at City Hall and within Citywide facilities, and may assist the Broadcast Program Manager as needed.  

Typical duties include, but are not limited to:
• Operate and manage professional audio, video, and networking equipment 
• Test equipment, tools, and materials used in the design, development, upgrading, installation, maintenance and repair of video and audio equipment, components, and systems
• Design and integrate hybrid analog/digital AV systems
• Determine from tests and inspections the sources of malfunctions and system limitations in complex video and audio equipment and systems and prescribe necessary repairs and/or enhancements
• Read and interpret AV system and networking equipment specifications
• Establish and maintain a work environment that is conducive to proactive planning, supports employee morale, and enhances productivity
• Prepare written reports and correspondence
• Prepare and maintain operating records
• Communicate and interact tactfully and effectively with City officials, employees, supervisors, employees from other City departments, contractors, vendors and the public.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Employment Eligibility:  Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

Selection Process
The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process.  Additional phases of the selection process will consist of one or more interviews.

You will be prompted to answer the following job-specific questions during the online application process.  Please note that there is a 4,000-character limit, including spaces, for each text response. 
    1. Please list your Bachelor’s Degree discipline along with the college or university where it was obtained.
    2. Please describe your three (3) years of increasingly responsible experience in commercial AV system integration. Be sure to include your job title and the name of employer you worked for. Your answer must be consistent with your job history and resume. 
    3. Please provide your level of proficiency with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel.

You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. 

If you have questions about the duties of these positions, the selection or hiring processes, please contact Colin Braslin at colin.braslin@sanjoseca.gov.

For more information and to apply, please visit:

https://www.governmentjobs.com/careers/Cupertino

Note: This recruitment schedule was amended on July 27, 2021 to extend the Final Filing Date. The Final Filing Date has been changed to August 3, 2021.

The City of Redwood City, City Manager’s Office, invites you to apply for the position of Management Analyst I (Communications & Community Engagement Analyst).  This is an excellent opportunity for a motivated professional to provide highly responsible staff assistance in the development, administration and implementation of City programs; to coordinate and manage implementation of marketing-driven websites, multimedia tools, social media, and content development for print communications, e-publications, and digital tools; to interact with the community by providing community engagement support for the City of Redwood City; to assist in formulating policies and procedures, collecting and compiling data supporting recommendations; to direct and coordinate special projects, events and programs as assigned.  This position works within the City Manager’s Office and reports to the Public Communications manager. 

THE IDEAL CANDIDATE
The ideal candidate will have the following:

• Experience translating conceptual ideas and business needs into creative website content and digital marketing to engage the community and customers.
• Proficiency using interactive multimedia (including photography, video, sound, graphics, etc.), web-based social media, digital tools (blogs, Word Press, Vision/Granicus, Squarespace, Adobe Illustrator, InDesign, Constant Contact, HTML, etc.).
• Strong analytical and research skills.
• Excellent written and verbal communication.
• Ability to copy write, edit and proofread own work and the work of others. 
• Motivation, initiative, independent judgement and self-direction.
• A well-organized and flexible response to changes in priority.
• A desire to be a team player in working with a variety of City staff and the public.
• An enthusiastic, resourceful and effective customer service attitude.
• Values that promote diversity, integrity, trust and respect.
• Bilingual (Spanish/English) language skills desirable.
• Masters degree desirable.

Please click the link below to review the complete job announcement. 

Senior Educational Facilities Planner

Location: Santa Cruz

Job ID: 18952

Initial Review Date (IRD)
UC Santa Cruz staff jobs are posted until filled. Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. NOTE: Materials submitted after the IRD will be forwarded only at the request of the hiring unit. Submit your materials before the IRD to ensure consideration by the hiring unit.

Initial Review Date (IRD): 06-28-2021

Dept Marketing Statement
The Senior Educational Facilities Planner (Sr. Planner) provides professional planning services that guide the physical development of the campus and assists in strategic development and improvement of buildings and space to support UCSC's mission of research, teaching, and public service. As a senior member of the unit, the Sr. Planner is the resident expert on campus and UC policy regarding capital matters, and provides assistance and support in all areas of planning for CPSM staff, campus leadership. They also act as liaison to the Office of Capital Planning at the UC Office of the President.

The Sr. Planner uses skills as a seasoned, experienced planning professional with a full understanding of industry practices and procedures to resolve a wide range of planning issues; uses advanced planning concepts and objectives to resolve highly complex issues; develops short and long range capital plans, demonstrates good judgment in selecting methods and techniques for analyzing alternatives and recommending solutions; exhibits high levels of organization; recommends revisions to proceedures and policies to improve efficiency, and is able to operate with considerable independence.

The Sr. Planner provides high-level reports and analysis of campus space needs in an effort to ensure the efficient use of campus space; works with campus leadership and clients to provide in-depth programming, utilization and visioning studies for all types of campus space using a variety of planning tools: metrics, conceptual space plans, and test fit diagrams; coordinates with campus technical experts on the re-use of space; generates and manipulates large data sets, manages databases to comprehensively manage campus capital expenditures, leads and coordinates the annual updates to the multi-year Capital and Seismic Financial Plans, and generates analytics for capital planning, space management and capital outlay.

In addition, the Sr. Planner is responsible for generating or reviewing the technical and budget approval documents created by other planners to ensure that they are accurate and complete; has advanced proficiency in Google and Microsoft Office Suites, and working knowledge of AutoCAD and other communication and presentation software.

Capital Planning and Space Management (CPSM) is a unit within the Division of Business Administration (BAS.) The Division includes a broad and diverse set of operational units that provides and maintains administrative, student development and physical infrastructure that supports the mission of the campus. As a member of BAS, CPSM supports the Office of the Chancellor and Campus Provost/Executive Vice Chancellor in the areas of capital financial planning and policy analysis. In this capacity, CPSM develops and maintains relevant databases, provides analyses of policies and programs, assists in the determination of campus priorities, and in the development of strategies designed to achieve these priorities. CPSM is responsible for capital planning, space management, programming, management and utilization aspects of the campus capital improvement and space management programs; coordinates with the Office of Budget Analysis and Planning regarding the capital budget, and the execution of special studies as may be necessary to enable the Chancellor and Campus Provost/Executive Vice Chancellor to discharge his/her responsibilities in these areas.

Pay, Benefits, & Work Schedule
Salary Range Information: $81,600 - $117,100 (Min to Mid) Salary commensurate with qualifications and experience.
No. of Positions: 1
Benefits Level Eligibility: This position is eligible for Full benefits.
Schedule Information: Full-time, Fixed
Percentage of Time: 100%
Average Hours Per Week: 40
Days of the Week: Mon-Fri
Shift Includes: Days
Employee Classification: This is a Career Appointment
Job End Date: None
Job Code Classification: [000488] PLNG SPEC 4
Location: UC Santa Cruz Main Campus, Kerr Hall
Union Representation: Non-represented

Job Duties
35%: Applies advanced planning concepts to analyze and resolve difficult or complex planning and space management issues; manages and manipulates large datasets related to capital matters; develops, revises and refines long range campus planning initiatives such as the multi-year Capital Financial and Seismic Plans; provides preliminary planning and programming services to leadership and campus clients using a variety of planning tools: metrics, conceptual space plans and test fit diagrams; works with Budget Analysis and Planning to establish budgets and funding feasility models; prepares financial feasibility studies; identifies funding alternatives; authors funding approvals; and reviews off-campus lease and purchase opportunities.

35%: Serves as “Lead Planner” and expert regarding procedural and “capital matters” policy; prepares and reviews required planning documents prepared by others, to ensure they are accurate and compliant with the established UC and campus policies and procedures, and are delivered within the required deadlines; co-leads the capital project intake team, maintains the campus-wide comprehensive project list that tracks project status, schedule, and budget.

Manages campus clients, ensures efficient project development through coordination with campus partners; develops and delivers presentation to leadership, coordinates with colleagues at UC Office of the President, and prepares budget approval documents for the campus and UC Office of the President.

Makes recommendations, and implements improvements to operating procedures to improve operating efficiency; develops training materials, trains coworkers and colleagues; generally assists in the operations of the unit.

30%: Configures and manages multiple large scale data sets and campus specific databases; uses Google and Microsoft products and AutoCAD software; develops presentations and reports for internal analysis, and for delivery to leadership and the UC Office of the President.

Required Qualifications

• Education: Bachelor's degree or equivalent combination of education and experience in education, business administration, project construction administration, architecture, accounting, city planning, or facilities planning.
• Advanced knowledge / skills in facilities planning, architecture, engineering, or other planning-related fields; previous experience in providing capital planning and space management services, work with clients, develop space-use programs, conceptual space plans and test fit diagrams; and proficient in the preparation of associated presentation and budget approval documents.
• Advanced written, graphic, verbal, and interpersonal communication skills, including advanced political acumen; thorough knowledge of correct English grammar, spelling and punctuation; ability to proof documents independently and prepare documents for professional publishing; proven ability to organize collected information, extract pertinent data, prepare accurate reports in various formats to present data effectively, and draft formal written narratives and documents.
• Advanced analytical, project management and problem-solving skills to identify needs, conduct research, and develop innovative alternatives, proposals, and solutions; ability to independently interpret, explain, and apply appropriate applications of a variety of complex policies and procedures; demonstrated advanced experience and skill in using analysis to draw systematic and rational conclusions from data; ability to learn the operations of a department as they relate to the academic and capital planning, design and construction environment.
• Proficient in math, advanced proficiency in equation development, database manipulation, and use of formulas and functions especially in Google Sheets and Excel; advanced proficiency in manipulating spreadsheets and reconciling large data sets; skilled at analyzing data and materials from a variety of sources, developing valid conclusions, and presenting the analysis and recommendations in a formal manner to a targeted audience; advanced proficiency in all Google and Microsoft Office Suite products; working knowledge of AutoCAD and other architectural drawing or presentation tools; ability to keep complex records and files; meticulous about details and accuracy of work; willingness to learn other software products as required.
• Advanced organizational skills; motivated and able to work independently or under general direction and with minimal supervision; ability to apply judgment, discretion, and initiative in performing complex technical and administrative work in a variety of subjects; ability to organize and prioritize workload to meet deadlines, and multi-task in fast-paced environment of competing and swiftly shifting delivery requirements and quick turn-around deadlines.
• Advanced interpersonal skills with the ability to deal effectively with a diverse range of people and positions throughout the organizational hierarchy; ability to establish and maintain working relationships at all levels of the organization, across campus and with external institutions and agencies, and ability to work as a team player and collaborate effectively.

APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS

View full job description and access on-line application: https://apptrkr.com/2290168

To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.

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The County of San Mateo Office of Public Safety Communications is looking for positive, professional, mature, enthusiastic, flexible, and responsible individuals for 911 Communications Calltaker positions.

Have you always wanted a career in public safety? Do you want to contribute to the community and our public safety partners in a positive and significant way? The 911 Communications Calltaker position may be the one for you! This highly valued position will fulfill your calling, and if desired, can assist in preparing you for promoting to a 911 Communications Dispatcher I.

911 Calltakers perform a variety of telephone and computer aided operational duties in performing call taking of law enforcement, fire, and emergency medical dispatch (EMD) calls, and other public service agency calls including non-emergency and business-related calls, all while receiving on the job paid training.  While working side by side with 911 Dispatchers, you will have unlimited opportunities to enhance your skills in order to be the best you can be or we will help you if your goal is to pursue a career in dispatching.
 

911 Communications Calltaker is an entry level classification. It is distinguished from 911 Communications Dispatcher I in that latter also performs radio responsibilities in addition to call taking. Additionally, the incumbent in the 911 Communications Dispatcher I is expected to learn the more difficult or responsible duties typically assigned to the position in the next higher class of 911 Communications Dispatcher II. In order to promote to the 911 Communications Dispatcher Series, incumbents in the 911 Communications Calltaker classification must apply for the position when it is available and successfully pass recruitment and examination for said position.

Rarely will you ever get a chance to meet the hundreds of people who call for help, yet they'll depend on your voice, your directions, and your knowledge to get through an emergency. No day is ever routine - one call may be a minor traffic accident, while the next is a frantic voice screaming for help. Both will be depending on your calm, firm voice and direction until help can arrive. Using state-of-the-art equipment and training, you'll provide the excellent service and security people have come to expect from San Mateo County Public Safety Communications.

 To be considered for this position, you must have:

• Completed the POST Entry-Level Dispatcher Selection Test Battery (POST Dispatcher Test) with a minimum T-score of 48 within one year of date of application.  All applicants are responsible for obtaining and submitting their own test scores at the time of application.   For candidates seeking a local resource for testing, please contact The South Bay Regional Public Safety Training Consortium (The Academy) at www.theacademy.ca.gov and self-enroll to take the required test prior to applying for this position. Test dates are limited so please contact The Academy as soon as possible.

South Bay Regional Public Safety Training Consortium

 San Mateo, CA:  650-574-6466

 San Jose, CA:  408-270-6458

Please note, you must register online at www.theacademy.ca.gov for a test session.
NOTE: The Dispatch Academy certification does NOT satisfy the testing requirement.

Test results from other training organizations will be accepted so long as the test administered is the POST Dispatcher Test and it demonstrates a minimum T-score of 48.

For more information about the County of San Mateo Office of Public Safety Communications, visit our website at:  https://911dispatch.smcgov.org

Examples Of Duties:

Employees in this classification are trained in, and perform the following;
 

• Receive business or emergency calls for law enforcement, fire, medical and other public service agencies.
• Prioritize telephone workload, screen calls for the purpose of gathering information to determine nature of call, perform call classification, determine priority, jurisdiction and document activities.
• Read, operate, translate, document and transmit data related to Communications Center technology such as automated mapping, text to 911, Telecommunications Device for Deaf (TDY), and other associated public safety systems.
• Initiate and follow prescribed Communications Center specific protocols, either in manual or automated systems.
• Develop and foster a positive working rapport with direct and in-direct customers, the public and co-workers.
• Testify in court regarding legal proceeding related to dispatch call(s) received.
• Prepare and submit various reports such as incident reports.
• Develop and maintain working knowledge of highways, streets, buildings and major points of interest in the County and adjacent areas.
• Remain current on procedures for manual dispatch operations and communications Center evacuation.
• Provide off hours services as required.
• Perform related duties as assigned.

QUALIFICATIONS

Education and Experience: Any combination of education and experience that would likely provide the knowledge, skills and abilities is qualifying. A typical way to qualify is a minimum of one year experience with customer service contact.

 Knowledge of:

• English language, spelling, grammar and punctuation.
• Customer service and interpersonal communications principles.
• Computer operation and use in office and Communications Center environments.
• Basic principles in communicating by means of face-to-face contact, telephone and/or data terminals.
• Various resources within the County in order to provide referrals to the public and public safety agencies.

 Skill/Ability to:

• Speak, read and write English clearly.
• Communicate clearly and concisely, in English, both orally and in writing.
• Comprehend, interpret, relay and document information via telephone, computer software/ data terminals or other related technology.
• Screen and interpret general data and filter relevant information.
• Learn and operate Computer Aided Dispatch (CAD) Systems and other related technology.
• Read and interpret various mapping devices and relaying pertinent information.
• Work under pressure, exercising good judgment and common sense while making sound decisions in emergency situations.
• Perform multiple tasks simultaneously in a fast-paced work environment.
• Listen, understand and relay of information via telephone and in person.
• Remain calm and controlled under stressful periods while projecting a professional demeanor.
• Establish and maintain positive and courteous working relationships with customers, the community and co-workers.
• Work with the Communications Center team while maintaining assigned job responsibilities and duties.
• Anticipate and adapt to fluctuating workloads in the Communications Center.
• Communicate and receive constructive feedback and opinions to affect change.
• Access and refer to information using available resources.
• Read, interpret, understand and follow written and oral instructions and/or information.
• Remain seated for long periods of time.
• Read and interpret text/data on electronic screen or computer printouts and variety of maps.
• Hear in a noisy environment while communicating via telephone or face to face.

 Other requirements of the position:

• Successfully complete a pre-employment medical examination and be subject to polygraph testing.
• Follow strict drug use standards and guidelines.
• Possess good moral character and psychological suitability as determined by a thorough background investigation, including fingerprinting and psychological evaluation.
• Be willing to work day, swing, nights, rotating, holiday, and weekend shifts.
• Be willing to work 12 to 16 hours per day.
• Be willing to accept overtime assignments, including last minute spontaneous mandatory assignments.

APPLICATION/EXAMINATION

Anyone may apply. Proof of completion of the POST Dispatcher Test with a minimum T-Score of 48 within the last year must be attached at the time of application. Responses to the supplemental questions asked on the online application must be provided. A resume will not be accepted as a substitute for the required application materials.
 
Applications for this position will only be accepted online. If you are currently on the County's website, you may click the 'Apply' button. If you are not on the County's website, please go to https://jobs.smcgov.org to apply.  All exams will be given in San Mateo County, California, and applicants must participate at their own expense.
  

At the County of San Mateo, we welcome and celebrate the diversity of our employees, and strive to create a workplace where they feel valued every day.

County of San Mateo is proud to be an Equal Opportunity Employer.