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THE POSITION

The Finance Department is recruiting for an Administrative Technician I or II to perform a variety of routine and complex accounting, financial and statistical duties involving the city’s purchasing and procurement process, contract management, general accounting, cashiering, accounts receivable, accounts payable, business licenses and utility billing.  This position provides assistance to internal departments in the management of the City’s procurement process and contract management software and other Finance Department processes. 

EDUCATION AND/OR EXPERIENCE:

Administrative Technician I:  A typical way of obtaining the required qualifications is to possess the equivalent of two years of responsible procurement and contract management experience, clerical accounting experience, including financial or statistical record keeping, cashiering, accounts receivable, accounts payable, business license administration, and a high school diploma or equivalent supplemented by specialized coursework in accounting or business practices.

Administrative Technician II: In addition to the above, a bachelor’s degree in accounting, business administration, finance or a related field is highly recommended.

APPLICATION REQUIREMENTS

Completion of an application and response to the supplemental questionnaire is required. Application will be considered incomplete if a response is not provided to all of the supplemental questions.  A résumé and/or cover letter may be submitted, but should not be used as a substitute for proper completion of the application. 

Essential Functions

Under supervision from the Finance Manager, or designee, this position performs a variety of accounting and administrative tasks, including but not limited to:

• Prepares, reviews, and maintains a variety of documents related to the City’s purchasing and procurement process, contract management, financial and statistical records involving general accounting, cashiering, accounts receivable, accounts payable, business licenses and utility billing; provides assistance to internal departments in the management of the city’s procurement process and contract management software.
• Provides customer service in person and by telephone; performs cashiering duties; performs routine and complex administrative support duties, including administrative support to management staff, and other staff, in one or more departments as needed; interprets and applies policies, procedures and work methods associated with assigned duties; performs other related duties as required.
• Assists with leading a full range of city-wide procurement processes; assists in developing, implementing, and managing city contracts, agreements, procurement of goods, services and leases related to the City’s purchasing and procurement process.
• Maintains all records for the City purchasing card program in accordance with administrative regulations; issues new cards; assist in setting limits for purchases; contracts issuing bank for customer service on all issues relating to the program; prepares and reconciles monthly statements; maintains records of all transactions; reviews card holders on a monthly basis to determine accuracy; and reviews records on a monthly basis for compliance with City policies.
• Identifies opportunities for operational and procurement process improvement; reviews non-contracted purchases to identify opportunities for standardization contracting and cost reduction; evaluates potential service contracts and purchases for adequate use of the City’s formal and informal bidding procedures
• Provides assistance and is responsible for systematic reporting including but not limited to contracts completed, cost savings, progress payments, and invoice audit; reconciles invoices and related documentation and prepares accounts payable for payment; inputs expenditure activity into the automated financial system; prepares and distributes forms; answers questions from departments and vendors regarding payment status for invoices.
• Expected to compose independently or from oral instructions various legal documents, including but not limited to: professional letters, agreements, service contracts, construction contracts, notices to proceed, insurance requirement forms, memorandums, procedures, inter-office communications, City Manager Reports, notices and other materials; proofreads and verifies accuracy of documents.

THE POSITION

Lathrop Police Services is currently recruiting for a Police Services Manager.  This position is responsible for managing and directing the development of the Police Department’s budget, providing administrative support to the Police Chief, and supervises lower level staff.  The ideal candidate will be independent, highly motivated, organized, have a positive attitude and will be an effective team player who is able to multitask in a fast-paced work environment.

EDUCATION AND/OR EXPERIENCE:

A typical way of obtaining the required qualifications is to possess the equivalent of three years of progressively responsible professional experience overseeing budget development and processing, financial analysis, grant management or similar business functions performed in a public agency setting, and a high school diploma or equivalent.

BACKGROUND INVESTIGATION

Appointment to the position is contingent upon the successful completion of the background check by the City of Lathrop and the San Joaquin County Sheriff’s Department.

ESSENTIAL FUNCTIONS

Under general direction by the Police Chief, or designee this position is responsible for a wide variety of administrative and financial responsibilities and exercises direct and indirect supervision over assigned staff.  This includes, but is not limited to the following essential functions:

• Provides instructions and guidance to police department staff in the development of budget requests; performs research and develops departmental revenue forecasts; evaluates budget requests for adequacy and relevancy to the department’s goals and objectives; coordinates the development and preparation of the police department’s budget with the Finance Department and City Manager’s office.
• Attends City Council meetings to make budget presentations during public hearings as directed; responsible for obtaining budget information from San Joaquin County Sheriff’s Office for the purpose of development of the City budget for contract police services.
• Directs or coordinates the preparation of grant applications for police department programs and activities; manages the grant application process to ensure deadlines and other grant requirements are met; works with departmental staff to monitor and track grant revenues and expenditures and ensure compliance; works closely with finance staff to post grant awards.
• Plans, assigns, reviews and participates in the work of staff involved in the customer service, crime research, records, and communications functions; participates in the selection, motivation and evaluation of assigned staff, monitors work activities to ensure safe work practices, work quality, accuracy, and confidentiality; develops, implements and maintains a procedural manual.
• Develops, implements, monitors and evaluates current operational procedures and establishes goals and objectives; researches and recommends enhancements or changes to existing systems and procedures; develops, prepares and presents complex reports, verbally or in writing, to a diverse audience which may include Police Department management, city staff, appointed and elected officials and the public.
• Ensures appropriate training for assigned staff in all areas of work, including Department of Justice training for full and less-than-full access operators; maintains State required training files; identifies training opportunities and needs and makes recommendations to Police Chief.
• Responds to questions and concerns from the public, departmental staff and other agencies; provides information as appropriate and resolves service issues and complaints; provides for regular communication between sworn and non-sworn personnel.
• Develops schedules and methods for performing assigned duties; maintains appropriate work records and documents; prepares, maintains and validates statistical and analytical reports for city, state and federal agencies.

The Organization

Fremont is a well-managed and innovative city! Located in the heart of the Bay Area and Silicon Valley, Fremont prides itself on innovation, clean technology and advanced manufacturing, a low crime rate, great schools, a low unemployment rate, quality parks, nearby open space, and an incredibly diverse population of over 235,000 residents.  With its strong and diversified business base, Fremont is an important economic force in the region.  The City strives to be an innovator in municipal government, with dynamic leadership provided by the City Council and City Manager.  

The Department

Fremont’s Human Services Department is nationally and internationally recognized for its innovation and effective programs. The Department works to sustain the City’s social service infrastructure which promotes a healthy and safe environment for all residents. The Department also directly offers services to residents throughout their life course from infants to elders. Services offered to families are designed to help them become or remain self-sufficient. The Aging and Family Services (AFS) Division is committed to meeting the needs of a growing senior population and providing a continuum of services to help elders remain independent, safe and in their own homes.

The Position

Under direction, the Case Manager will perform professional and clinical social work with older adults with complex medical conditions and/or families to assist them to obtain health, financial and/or social services.  As a member of the Human Services Department, this position reports to a Clinical Supervisor, and is characterized by the responsibility to provide comprehensive psycho social assessments and develop and implement care management plans. That may focus on connecting to public benefits, budgeting, accessing medical care etc.  The position works within a team of professionals and will be required to work collaboratively with team members and community partners.  In order to perform responsibilities, the Case Manager will be required to conduct site visits to client homes, medical facilities, and other community locations.   

Examples of Responsibilities

- Manage a caseload of clients comprised of individuals with complex medical and co-occurring conditions, including SUD or homelessness.
- Conduct comprehensive client assessments to develop appropriate service plans and monitor them closely.-
- Assist clients to develop support systems to maintain independent living, self-sufficiency and family stabilization.
- Provide crisis intervention.
- Collaborate with supervisor, team members and other Human Services programs and community agencies.
- Make home visits and provide other community interventions as needed.
- Conduct inter-agency and/or family conferences.
- Provide supportive counseling and advocacy for clients.
- Monitor services provided for each client.
- Maintain timely electronic documentation of services, reporting, and billing.
- Prepare and present training and educational programs and publicity materials.
- Prepare written and statistical technical reports.
- Supervise interns in graduate and undergraduate programs placed at AFS.

The Organization

Fremont is a well-managed and innovative city! Located in the heart of the Bay Area and Silicon Valley, Fremont prides itself on innovation, clean technology and advanced manufacturing, a low crime rate, great schools, a low unemployment rate, quality parks, nearby open space, and an incredibly diverse population of over 235,000 residents.  With its strong and diversified business base, Fremont is an important economic force in the region.  The City strives to be an innovator in municipal government, with dynamic leadership provided by the City Council and City Manager.  

The Position

As an integral team member of the Aging and Family Services Division, the Mental Health Specialist provides support to the mobile mental health team in maintaining wellness of clients stepping down from the senior mobile mental health program.

Examples of Responsibilities

- Work with team members to assist in the monitoring, follow-up and collateral work of assigned caseload.
- Interact with clients, families, and organizations in a variety of settings including: homes, hospitals, doctors’ offices, schools and other city, county, or state agency offices and on the phone.
- Perform human services support activities including referring clients/family members to appropriate community resources according to the client care plan.
- Follow up on client services, schedule meetings and appointments.
- Interview and elicit personal information from clients, and program information from service providers; provide assistance to clients such as completion of forms, clarify documentation discrepancies, and resolve issues related to clients’ needs and requests.
- Convey general information regarding program services and interpret policies and regulations to clients, other agencies, and the community.
- Maintain confidential records, accurate client files, screen and process forms, verify authorizations on documents, and update automated databases.
- Assist team members with interagency and/or family meetings, research available resources, and prepare reports and statistical information.
- Participate in community outreach activities and public presentations that impact individuals and families.

The Organization

Fremont is a well-managed and innovative city! Located in the heart of the Bay Area and Silicon Valley, Fremont prides itself on innovation, clean technology and advanced manufacturing, a low crime rate, great schools, a low unemployment rate, quality parks, nearby open space, and an incredibly diverse population of over 235,000 residents.  With its strong and diversified business base, Fremont is an important economic force in the region.  The City strives to be an innovator in municipal government, with dynamic leadership provided by the City Council and City Manager.  

The Department

Fremont’s Human Services Department is nationally and internationally recognized for its innovation and effective programs. The Department works to sustain the City’s social service infrastructure which promotes a healthy and safe environment for all residents. The Department also directly offers services to residents throughout their life course from infants to elders. Services offered to families are designed to help them become or remain self-sufficient. The Aging and Family Services (AFS) Division is committed to meeting the needs of a growing senior population and providing a continuum of services to help elders remain independent, safe and in their own homes.

The Position

This Counselor position is an integral member of the Senior Mobile Mental Health team offering outpatient mental health services to homebound elders in their place of residence. In collaboration with a clinical supervisor, psychiatrist, psychiatric nurse and AFS case managers, the Counselor will provide wrap around services to seniors and their families. The incumbent will interact with seniors and their families by conducting in-home assessments (DSM 5) and reassessments to develop thoughtful and creative care plans.  In addition, the Counselor will provide counseling services to seniors with mental illness and guidance to family members caring for them.

Examples of Responsibilities

- Receive and review requests for services.
- Conduct intake evaluations to determine type and severity of problems.
- Establish diagnostic and treatment plans.
- Interview clients, relatives and other involved persons to evaluate clients' needs and assess clients condition.
- Observe client behavior and modify treatment plan to incorporate new information and changing perceptions.
- Coordinate plan with staff, other agencies, institutions, private practitioners and law enforcement personnel.
- Perform individual, family and group counseling to enhance mental and emotional health, level of social functioning and independent living for children, adolescents, adults and older adults using a variety of therapeutic and counseling techniques.

THE POSITION:

Under the general supervision of the Youth & Family Services Clinical Supervisor, the Case Manager provides professional and clinical social work with high-risk adolescents, young adults, and/or families to assist them to obtain educational, health, employment and social services; coordinates and tracks all new referrals; maintains accurate case files, tracking systems and prepares reports as directed; participates in department and community meetings as necessary and may provide training and assistance to other staff or volunteers; performs related duties as needed.

ESSENTIAL DUTIES:

Duties may include but are not limited to the following: 

• Manage an active caseload of 20-25 clients.
• Receive, process and track all incoming case management, outreach, and counseling referrals.
• Conduct phone intakes with counseling and case management referrals and provide resources for immediate needs as necessary.
• Conduct comprehensive client assessments to collect functional, environmental, psychosocial, financial, employment, housing, educational, and health information as appropriate to develop a case plan.
• Participate in the NHUSD’s Student Attendance Review Board and provide case management services for Union City youth in coordination with the Alameda County Truancy Court.
• Provide referrals for employee readiness programs, assists with employment applications and job readiness skills.
• Develop support systems to meet client needs by identifying and coordinating a variety of available services necessary to obtain family stabilization and self-sufficiency.
• Provide crisis intervention services, supportive counseling and advocacy for clients.
• Conduct home, juvenile detention center and school site visits as needed.
• Monitor and verify services provided to each client on a monthly basis to determine the quality and effectiveness of services provided.
• Prepare case notes and technical reports.
• Develops and implements new processes and procedures as needed.
• Communicate with other service providers, probation, schools, etc. as needed
• Prepare and presents training and educational programs.
• Attend meetings, trainings and workshops.

BACKGROUND

The Fremont Family Resource Center (FRC) is a collaborative effort of over 20 State, County, City and non-profit agencies that support families in a variety of ways.   Services available at the FRC include: adult and youth employment; child care information, referral and subsidies; counseling and case management; housing information; parent support; immigration services; services for the disabled; nutrition services for mothers and children; health insurance counseling and SparkPoint FRC to help families build their financials assets.   The City of Fremont Human Services Department is the lead organization in the FRC collaborative and in SparkPoint FRC.

SPARKPOINT FREMONT FRC

Helping families get ahead financially is one of the core strategies identified by the FRC as an effective means of empowering and strengthening families and children.  In this vein, the FRC is one of 10 Bay Area SparkPoint Centers, and initiative coordinated by United Way of the Bay Area aimed at helping families to reach their financial goals.  The FRC is also a partner in “Earn It! Keep It! Save It! Alameda County, the county wide free tax preparation campaign helping families to claim the EITC.  

THE POSITION

Under the supervision of the SparkPoint Program Coordinator, the VITA Site Coordinator oversees site operations at a Volunteer Income Tax Assistance (VITA) site at the Fremont FRC, and 2 satellite sites located at Tri-Cities One Stop Career Center; and New Haven Adult School in Union City.  The Site Coordinator manages volunteers and works together with the VITA Quality Assurance Coordinator to efile returns in TaxSlayer and sends required reports to UWBA. The Site Coordinator coordinates and works with the Quality Assurance Coordinator, the VITA Coaches and Trainers and Quality Reviewers and FRC Staff to ensure that the site operates according to all guidelines, and that required statistics and surveys relating to the taxpayer information is handled appropriately.

This position is a part-time, temporary assignment.  The work schedule is as follows:
- 20 - 30 hours/week through December 16, 2019,
- 40 hours/week January - April 17, 2020, then
- 20 hours/week through October 2020 with two months off in July and August

Ability to attend monthly UWBA Site Coordinator meetings and trainings in Oakland required.

RESPONSIBILITIES

- Oversee all operational needs of a tax site.
- Recruit volunteers and ensure all volunteers meet the IRS training and documentation requirements according to their volunteer positions.
- Coordinate closely with quality reviewers and coaches and support their efforts to ensure accuracy of returns.
- Work closely with SparkPoint Coordinator to develop seamless connections to other SparkPoint Asset Building programs and services for clients.  
- Coordinate services with Census Fremont project, sharing opportunities for cross training and outreach.  
- Track and report hours for volunteers.  
- Maintain and monitor on-line customer appointment logs.
- Work collaboratively with In-take Sites and UWBA to coordinate the virtual VITA process.  Responsible for assigning returns to tax preparers, tracking return status, contacting customers, and updating and maintaining appropriate log sheets.
- Communicate effectively with site staff and to manage facilities support and scheduling issues
- Ensure timely electronic filing of tax returns and resolution of rejects, working closely with the VITA Quality Assurance Coordinator.   
- Address equipment, software, supply and other site needs in a timely fashion, working together with the IRS and UWBA EIKISI staff.
- Coordinate volunteer hospitality and volunteer recognition event, in collaboration with SparkPoint Coordinator.
- Communicate regularly with volunteers and maintain volunteer database.
- Create marketing materials for the VITA Program, i.e. flyers, articles for newspapers, electronic newsletters, email blasts, etc.
- Execute site procedures according to UWBA Campaign guidelines.
- Manage workflow of tax site: set-up space; facilitate client sign-in and intake; ensure orderly and thorough screening process and reduce wait time.
- Manage supplies and materials, keep files and supplies organized, and order new supplies when necessary. Keep track of site budget and expenses.
- Ensure security of confidential information.
- Ensure proper reporting and record keeping. Collect, compile and submit to the Campaign required statistics and surveys relating to the taxpayer information.
- Serve as the main contact for clients to address questions or concerns about their experience at the tax site. Promptly respond to inquiries from clients or the IRS.
- Other related duties as assigned.

THE POSITION

The City of Fremont’s Human Services Department is currently looking for a temporary employee to serve as Winter Shelter Coordinator. This position is responsible for the daily operations of the shelter and overseeing monitors and volunteers who staff the facility.  This position reports to the Human Services Director, or her designee, and coordinates with the Department’s Executive Assistant regarding scheduling, reporting, and other administrative tasks.

The Coordinator position can work up to 40 hours a week, between the hours of 4:30pm and 7 am.  The Winter Shelter will be open from November 15th through March 15th, to provide a safe and welcoming environment for individuals and families experiencing homelessness. Participants will have access to the shelter from approximately 6:30 p.m. to 7:00 a.m., where they will be provided a warm dinner, restroom facilities, sleeping bags, cots, breakfast, and a to-go lunch.

EXAMPLES OF RESPONSIBILITIES

- This position is responsible for maintaining the health and safety of homeless individuals and families who are living on the streets or in their cars and are in need of emergency shelter.
- Oversee the monitors to ensure that they follow procedures and support them in decision-making, while enforcing rules and procedures with participants.
- Maintain the inventory of supplies to ensure they are adequate for the functioning of the warming shelter.
- Coordinate with City Serve Compassion Network regarding food and site volunteers to ensure timely delivery of meals and adequate volunteer support of shelter functions.
- Responsible for accurate, daily data collection.
- Coordinate medical services with Tri-City Health Services.
- Ensure that monitors complete nighty report of their observations and notes.
- Coordinate with Abode Services regarding outreach workers.
- Work compassionately with those who have difficulty engaging with service providers.
- Maintain a welcoming, safe, and equitable environment for clients, monitors/other staff, and volunteers.
- Effectively resolve conflicts among participants and de-escalate potentially violent situations.
- Coordinate with janitorial and building maintenance to communicate issues and schedule routine cleanings.
- Ensure participant adherence to rules, especially related to behaviors that are unsafe.  If necessary, notify public safety personnel to help “exit” clients with inappropriate or unsafe behaviors.
- Exercise good judgement and be sufficiently confident to call for 911 assistance in case of medical or other emergency.
- Coordinate with Human Services Executive Assistant regarding monitor work schedules to ensure adequate staffing at all times.
- Other related duties as assigned.

POSITION: The City of Fremont opens their Winter Shelter every winter to provide a safe and welcoming environment for individuals and families experiencing homelessness. Participants have access from approximately 6:30 p.m. to 7 a.m., where they will be provided with a warm meal, restroom facilities, sleeping bags, cots, Breakfast, and a to-go bag. The Winter Shelter is open from mid-November to mid-March. The Human Services Department is currently recruiting for Winter Shelter monitors for next season (2019/2020).

The position will work up to 30 hours per week.

EXAMPLES OF DUTIES:

• Maintain the health and safety of homeless individuals and families who are living on the streets or in their cars and are in need of emergency shelter from cold weather and rain.
• Welcome and pre-screen new participants and supervise participant movement.
• Maintain a friendly and inviting environment.
• Work compassionately with those who have di?culty engaging with service providers.
• E?ectively resolve conflicts among participants and de-escalate potentially violent situations.
• Monitor participant activities, oversee showers and food distribution; help coordinate medical transportation to morning appointments.
• Maintain a safe and supportive environment.
• Direct volunteers who will assist in bringing food and serving homeless clients.
• Setup tables for food service, hand out bedding, warm clothing and other amenities such as shampoo, tooth brushes, etc.
• Ensure participants adherence to rules, especially related to behaviors that are unsafe. If necessary, notify public safety personnel to help “exit” clients with inappropriate or unsafe behaviors.
• Respond appropriately to emergencies.
• Maintain daily sign-in sheet.
• Ensure facility is maintained in a clean and orderly fashion.
• E-mail information to Human Services Director after each shift regarding the number of participants, any need for supplies, and reports of clients who exhibited inappropriate behavior.
• Other duties as assigned.