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The Organization

Fremont is a well-managed and innovative city! Located in the heart of the Bay Area and Silicon Valley, Fremont prides itself on innovation, clean technology and advanced manufacturing, a low crime rate, great schools, a low unemployment rate, quality parks, nearby open space, and an incredibly diverse population of over 235,000 residents.  With its strong and diversified business base, Fremont is an important economic force in the region.  The City strives to be an innovator in municipal government, with dynamic leadership provided by the City Council and City Manager.  

The Department

Fremont’s Human Services Department is nationally and internationally recognized for its innovation and effective programs. The Department works to sustain the City’s social service infrastructure which promotes a healthy and safe environment for all residents. The Department also directly offers services to residents throughout their life course from infants to elders. Services offered to families are designed to help them become or remain self-sufficient. The Aging and Family Services (AFS) Division is committed to meeting the needs of a growing senior population and providing a continuum of services to help elders remain independent, safe and in their own homes.

The Position

Under direction, the Case Manager will perform professional and clinical social work with older adults with complex medical conditions and/or families to assist them to obtain health, financial and/or social services.  As a member of the Human Services Department, this position reports to a Clinical Supervisor, and is characterized by the responsibility to provide comprehensive psycho social assessments and develop and implement care management plans. That may focus on connecting to public benefits, budgeting, accessing medical care etc.  The position works within a team of professionals and will be required to work collaboratively with team members and community partners.  In order to perform responsibilities, the Case Manager will be required to conduct site visits to client homes, medical facilities, and other community locations.   

Examples of Responsibilities

- Manage a caseload of clients comprised of individuals with complex medical and co-occurring conditions, including SUD or homelessness.
- Conduct comprehensive client assessments to develop appropriate service plans and monitor them closely.-
- Assist clients to develop support systems to maintain independent living, self-sufficiency and family stabilization.
- Provide crisis intervention.
- Collaborate with supervisor, team members and other Human Services programs and community agencies.
- Make home visits and provide other community interventions as needed.
- Conduct inter-agency and/or family conferences.
- Provide supportive counseling and advocacy for clients.
- Monitor services provided for each client.
- Maintain timely electronic documentation of services, reporting, and billing.
- Prepare and present training and educational programs and publicity materials.
- Prepare written and statistical technical reports.
- Supervise interns in graduate and undergraduate programs placed at AFS.

The Organization

Fremont is a well-managed and innovative city! Located in the heart of the Bay Area and Silicon Valley, Fremont prides itself on innovation, clean technology and advanced manufacturing, a low crime rate, great schools, a low unemployment rate, quality parks, nearby open space, and an incredibly diverse population of over 235,000 residents.  With its strong and diversified business base, Fremont is an important economic force in the region.  The City strives to be an innovator in municipal government, with dynamic leadership provided by the City Council and City Manager.  

The Position

As an integral team member of the Aging and Family Services Division, the Mental Health Specialist provides support to the mobile mental health team in maintaining wellness of clients stepping down from the senior mobile mental health program.

Examples of Responsibilities

- Work with team members to assist in the monitoring, follow-up and collateral work of assigned caseload.
- Interact with clients, families, and organizations in a variety of settings including: homes, hospitals, doctors’ offices, schools and other city, county, or state agency offices and on the phone.
- Perform human services support activities including referring clients/family members to appropriate community resources according to the client care plan.
- Follow up on client services, schedule meetings and appointments.
- Interview and elicit personal information from clients, and program information from service providers; provide assistance to clients such as completion of forms, clarify documentation discrepancies, and resolve issues related to clients’ needs and requests.
- Convey general information regarding program services and interpret policies and regulations to clients, other agencies, and the community.
- Maintain confidential records, accurate client files, screen and process forms, verify authorizations on documents, and update automated databases.
- Assist team members with interagency and/or family meetings, research available resources, and prepare reports and statistical information.
- Participate in community outreach activities and public presentations that impact individuals and families.

The Organization

Fremont is a well-managed and innovative city! Located in the heart of the Bay Area and Silicon Valley, Fremont prides itself on innovation, clean technology and advanced manufacturing, a low crime rate, great schools, a low unemployment rate, quality parks, nearby open space, and an incredibly diverse population of over 235,000 residents.  With its strong and diversified business base, Fremont is an important economic force in the region.  The City strives to be an innovator in municipal government, with dynamic leadership provided by the City Council and City Manager.  

The Department

Fremont’s Human Services Department is nationally and internationally recognized for its innovation and effective programs. The Department works to sustain the City’s social service infrastructure which promotes a healthy and safe environment for all residents. The Department also directly offers services to residents throughout their life course from infants to elders. Services offered to families are designed to help them become or remain self-sufficient. The Aging and Family Services (AFS) Division is committed to meeting the needs of a growing senior population and providing a continuum of services to help elders remain independent, safe and in their own homes.

The Position

This Counselor position is an integral member of the Senior Mobile Mental Health team offering outpatient mental health services to homebound elders in their place of residence. In collaboration with a clinical supervisor, psychiatrist, psychiatric nurse and AFS case managers, the Counselor will provide wrap around services to seniors and their families. The incumbent will interact with seniors and their families by conducting in-home assessments (DSM 5) and reassessments to develop thoughtful and creative care plans.  In addition, the Counselor will provide counseling services to seniors with mental illness and guidance to family members caring for them.

Examples of Responsibilities

- Receive and review requests for services.
- Conduct intake evaluations to determine type and severity of problems.
- Establish diagnostic and treatment plans.
- Interview clients, relatives and other involved persons to evaluate clients' needs and assess clients condition.
- Observe client behavior and modify treatment plan to incorporate new information and changing perceptions.
- Coordinate plan with staff, other agencies, institutions, private practitioners and law enforcement personnel.
- Perform individual, family and group counseling to enhance mental and emotional health, level of social functioning and independent living for children, adolescents, adults and older adults using a variety of therapeutic and counseling techniques.

THE POSITION:

Under the general supervision of the Youth & Family Services Clinical Supervisor, the Case Manager provides professional and clinical social work with high-risk adolescents, young adults, and/or families to assist them to obtain educational, health, employment and social services; coordinates and tracks all new referrals; maintains accurate case files, tracking systems and prepares reports as directed; participates in department and community meetings as necessary and may provide training and assistance to other staff or volunteers; performs related duties as needed.

ESSENTIAL DUTIES:

Duties may include but are not limited to the following: 

• Manage an active caseload of 20-25 clients.
• Receive, process and track all incoming case management, outreach, and counseling referrals.
• Conduct phone intakes with counseling and case management referrals and provide resources for immediate needs as necessary.
• Conduct comprehensive client assessments to collect functional, environmental, psychosocial, financial, employment, housing, educational, and health information as appropriate to develop a case plan.
• Participate in the NHUSD’s Student Attendance Review Board and provide case management services for Union City youth in coordination with the Alameda County Truancy Court.
• Provide referrals for employee readiness programs, assists with employment applications and job readiness skills.
• Develop support systems to meet client needs by identifying and coordinating a variety of available services necessary to obtain family stabilization and self-sufficiency.
• Provide crisis intervention services, supportive counseling and advocacy for clients.
• Conduct home, juvenile detention center and school site visits as needed.
• Monitor and verify services provided to each client on a monthly basis to determine the quality and effectiveness of services provided.
• Prepare case notes and technical reports.
• Develops and implements new processes and procedures as needed.
• Communicate with other service providers, probation, schools, etc. as needed
• Prepare and presents training and educational programs.
• Attend meetings, trainings and workshops.

THE POSITION
The City of Hayward is excited to announce its recruitment for the position of Family Counselor. Under general direction, the Family Counselor provides crisis intervention, counseling, and referral services to youth, families, and individuals and performs other related duties as required, such as school based, case management, and gang prevention/intervention services. This position is partially funded by Alameda County Probation Department, Delinquency Prevention Network, RFP 901499.

DEADLINE TO APPLY: Next review scheduled for September 19, 2019; First round applicants need not reapply; Open Until Filled

DISTINGUISHING CHARACTERISTICS

This is a journey level professional classification and the incumbent performs the full range of counseling duties within the Youth and Family Services Bureau of the Hayward Police Department.  Employees at this level receive occasional instruction as new or unusual situations arise. Positions in this classification differ from the higher level Counseling Supervisor in that the latter is responsible for providing direct supervision to professional and clerical staff.

APPLICATION AND SELECTION PROCEDURE
To apply for this posting, please create an account profile with Government Jobs by clicking on the following link https://www.governmentjobs.com/Home/ApplicationGuide as your CalOpps profile information will not transfer automatically to Government Jobs.