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The City of Redwood City invites you to apply for the position of Human Resources Analyst I/II. 

• Please click on the job announcement file below to review the recruitment flyer.

• A complete application is required, including a resume and written supplemental questionnaire.

• Submit your application online via CalOpps by 11:59 pm on Tuesday, July 28, 2020.
• Applications will be reviewed continuously as they are received.

The Organization

Fremont is a well-managed and innovative city! Located in the heart of the Bay Area and Silicon Valley, Fremont prides itself on innovation, clean technology and advanced manufacturing, a low crime rate, great schools, a low unemployment rate, quality parks, nearby open space, and an incredibly diverse population of over 235,000 residents.  With its strong and diversified business base, Fremont is an important economic force in the region.  The City strives to be an innovator in municipal government, with dynamic leadership provided by the City Council and City Manager.  

The Department

Fremont’s Human Services Department is nationally and internationally recognized for its innovation and effective programs. The Department works to sustain the City’s social service infrastructure which promotes a healthy and safe environment for all residents. The Department also directly offers services to residents throughout their life course from infants to elders. Services offered to families are designed to help them become or remain self-sufficient. The Aging and Family Services (AFS) Division is committed to meeting the needs of a growing senior population and providing a continuum of services to help elders remain independent, safe and in their own homes.

The Position

Under direction, the Case Manager will perform professional and clinical social work with older adults with complex medical conditions and/or families to assist them to obtain health, financial and/or social services.  As a member of the Human Services Department, this position reports to a Clinical Supervisor, and is characterized by the responsibility to provide comprehensive psycho social assessments and develop and implement care management plans. That may focus on connecting to public benefits, budgeting, accessing medical care etc.  The position works within a team of professionals and will be required to work collaboratively with team members and community partners.  In order to perform responsibilities, the Case Manager will be required to conduct site visits to client homes, medical facilities, and other community locations.   

Examples of Responsibilities

- Manage a caseload of clients comprised of individuals with complex medical and co-occurring conditions, including SUD or homelessness.
- Conduct comprehensive client assessments to develop appropriate service plans and monitor them closely.-
- Assist clients to develop support systems to maintain independent living, self-sufficiency and family stabilization.
- Provide crisis intervention.
- Collaborate with supervisor, team members and other Human Services programs and community agencies.
- Make home visits and provide other community interventions as needed.
- Conduct inter-agency and/or family conferences.
- Provide supportive counseling and advocacy for clients.
- Monitor services provided for each client.
- Maintain timely electronic documentation of services, reporting, and billing.
- Prepare and present training and educational programs and publicity materials.
- Prepare written and statistical technical reports.
- Supervise interns in graduate and undergraduate programs placed at AFS.

The Organization

Fremont is a well-managed and innovative city! Located in the heart of the Bay Area and Silicon Valley, Fremont prides itself on innovation, clean technology and advanced manufacturing, a low crime rate, great schools, a low unemployment rate, quality parks, nearby open space, and an incredibly diverse population of over 235,000 residents.  With its strong and diversified business base, Fremont is an important economic force in the region.  The City strives to be an innovator in municipal government, with dynamic leadership provided by the City Council and City Manager.  

The Position

As an integral team member of the Aging and Family Services Division, the Mental Health Specialist provides support to the mobile mental health team in maintaining wellness of clients stepping down from the senior mobile mental health program.

Examples of Responsibilities

- Work with team members to assist in the monitoring, follow-up and collateral work of assigned caseload.
- Interact with clients, families, and organizations in a variety of settings including: homes, hospitals, doctors’ offices, schools and other city, county, or state agency offices and on the phone.
- Perform human services support activities including referring clients/family members to appropriate community resources according to the client care plan.
- Follow up on client services, schedule meetings and appointments.
- Interview and elicit personal information from clients, and program information from service providers; provide assistance to clients such as completion of forms, clarify documentation discrepancies, and resolve issues related to clients’ needs and requests.
- Convey general information regarding program services and interpret policies and regulations to clients, other agencies, and the community.
- Maintain confidential records, accurate client files, screen and process forms, verify authorizations on documents, and update automated databases.
- Assist team members with interagency and/or family meetings, research available resources, and prepare reports and statistical information.
- Participate in community outreach activities and public presentations that impact individuals and families.

The Organization

Fremont is a well-managed and innovative city! Located in the heart of the Bay Area and Silicon Valley, Fremont prides itself on innovation, clean technology and advanced manufacturing, a low crime rate, great schools, a low unemployment rate, quality parks, nearby open space, and an incredibly diverse population of over 235,000 residents.  With its strong and diversified business base, Fremont is an important economic force in the region.  The City strives to be an innovator in municipal government, with dynamic leadership provided by the City Council and City Manager.  

The Department

Fremont’s Human Services Department is nationally and internationally recognized for its innovation and effective programs. The Department works to sustain the City’s social service infrastructure which promotes a healthy and safe environment for all residents. The Department also directly offers services to residents throughout their life course from infants to elders. Services offered to families are designed to help them become or remain self-sufficient. The Aging and Family Services (AFS) Division is committed to meeting the needs of a growing senior population and providing a continuum of services to help elders remain independent, safe and in their own homes.

The Position

This Counselor position is an integral member of the Senior Mobile Mental Health team offering outpatient mental health services to homebound elders in their place of residence. In collaboration with a clinical supervisor, psychiatrist, psychiatric nurse and AFS case managers, the Counselor will provide wrap around services to seniors and their families. The incumbent will interact with seniors and their families by conducting in-home assessments (DSM 5) and reassessments to develop thoughtful and creative care plans.  In addition, the Counselor will provide counseling services to seniors with mental illness and guidance to family members caring for them.

Examples of Responsibilities

- Receive and review requests for services.
- Conduct intake evaluations to determine type and severity of problems.
- Establish diagnostic and treatment plans.
- Interview clients, relatives and other involved persons to evaluate clients' needs and assess clients condition.
- Observe client behavior and modify treatment plan to incorporate new information and changing perceptions.
- Coordinate plan with staff, other agencies, institutions, private practitioners and law enforcement personnel.
- Perform individual, family and group counseling to enhance mental and emotional health, level of social functioning and independent living for children, adolescents, adults and older adults using a variety of therapeutic and counseling techniques.

THE POSITION:

Under the general supervision of the Youth & Family Services Clinical Supervisor, the Case Manager provides professional and clinical social work with high-risk adolescents, young adults, and/or families to assist them to obtain educational, health, employment and social services; coordinates and tracks all new referrals; maintains accurate case files, tracking systems and prepares reports as directed; participates in department and community meetings as necessary and may provide training and assistance to other staff or volunteers; performs related duties as needed.

ESSENTIAL DUTIES:

Duties may include but are not limited to the following: 

• Manage an active caseload of 20-25 clients.
• Receive, process and track all incoming case management, outreach, and counseling referrals.
• Conduct phone intakes with counseling and case management referrals and provide resources for immediate needs as necessary.
• Conduct comprehensive client assessments to collect functional, environmental, psychosocial, financial, employment, housing, educational, and health information as appropriate to develop a case plan.
• Participate in the NHUSD’s Student Attendance Review Board and provide case management services for Union City youth in coordination with the Alameda County Truancy Court.
• Provide referrals for employee readiness programs, assists with employment applications and job readiness skills.
• Develop support systems to meet client needs by identifying and coordinating a variety of available services necessary to obtain family stabilization and self-sufficiency.
• Provide crisis intervention services, supportive counseling and advocacy for clients.
• Conduct home, juvenile detention center and school site visits as needed.
• Monitor and verify services provided to each client on a monthly basis to determine the quality and effectiveness of services provided.
• Prepare case notes and technical reports.
• Develops and implements new processes and procedures as needed.
• Communicate with other service providers, probation, schools, etc. as needed
• Prepare and presents training and educational programs.
• Attend meetings, trainings and workshops.

BACKGROUND

The Fremont Family Resource Center (FRC) is a collaborative effort of over 20 State, County, City and non-profit agencies that support families in a variety of ways.   Services available at the FRC include: adult and youth employment; child care information, referral and subsidies; counseling and case management; housing information; parent support; immigration services; services for the disabled; nutrition services for mothers and children; health insurance counseling and SparkPoint FRC to help families build their financials assets.   The City of Fremont Human Services Department is the lead organization in the FRC collaborative and in SparkPoint FRC.

SPARKPOINT FREMONT FRC

Helping families get ahead financially is one of the core strategies identified by the FRC as an effective means of empowering and strengthening families and children.  In this vein, the FRC is one of 10 Bay Area SparkPoint Centers, and initiative coordinated by United Way of the Bay Area aimed at helping families to reach their financial goals.  The FRC is also a partner in “Earn It! Keep It! Save It! Alameda County, the county wide free tax preparation campaign helping families to claim the EITC.  

THE POSITION

Under the supervision of the SparkPoint Program Coordinator, the VITA Site Coordinator oversees site operations at a Volunteer Income Tax Assistance (VITA) site at the Fremont FRC, and 2 satellite sites located at Tri-Cities One Stop Career Center; and New Haven Adult School in Union City.  The Site Coordinator manages volunteers and works together with the VITA Quality Assurance Coordinator to efile returns in TaxSlayer and sends required reports to UWBA. The Site Coordinator coordinates and works with the Quality Assurance Coordinator, the VITA Coaches and Trainers and Quality Reviewers and FRC Staff to ensure that the site operates according to all guidelines, and that required statistics and surveys relating to the taxpayer information is handled appropriately.

This position is a part-time, temporary assignment.  The work schedule is as follows:
- 20 - 30 hours/week through December 16, 2019,
- 40 hours/week January - April 17, 2020, then
- 20 hours/week through October 2020 with two months off in July and August

Ability to attend monthly UWBA Site Coordinator meetings and trainings in Oakland required.

RESPONSIBILITIES

- Oversee all operational needs of a tax site.
- Recruit volunteers and ensure all volunteers meet the IRS training and documentation requirements according to their volunteer positions.
- Coordinate closely with quality reviewers and coaches and support their efforts to ensure accuracy of returns.
- Work closely with SparkPoint Coordinator to develop seamless connections to other SparkPoint Asset Building programs and services for clients.  
- Coordinate services with Census Fremont project, sharing opportunities for cross training and outreach.  
- Track and report hours for volunteers.  
- Maintain and monitor on-line customer appointment logs.
- Work collaboratively with In-take Sites and UWBA to coordinate the virtual VITA process.  Responsible for assigning returns to tax preparers, tracking return status, contacting customers, and updating and maintaining appropriate log sheets.
- Communicate effectively with site staff and to manage facilities support and scheduling issues
- Ensure timely electronic filing of tax returns and resolution of rejects, working closely with the VITA Quality Assurance Coordinator.   
- Address equipment, software, supply and other site needs in a timely fashion, working together with the IRS and UWBA EIKISI staff.
- Coordinate volunteer hospitality and volunteer recognition event, in collaboration with SparkPoint Coordinator.
- Communicate regularly with volunteers and maintain volunteer database.
- Create marketing materials for the VITA Program, i.e. flyers, articles for newspapers, electronic newsletters, email blasts, etc.
- Execute site procedures according to UWBA Campaign guidelines.
- Manage workflow of tax site: set-up space; facilitate client sign-in and intake; ensure orderly and thorough screening process and reduce wait time.
- Manage supplies and materials, keep files and supplies organized, and order new supplies when necessary. Keep track of site budget and expenses.
- Ensure security of confidential information.
- Ensure proper reporting and record keeping. Collect, compile and submit to the Campaign required statistics and surveys relating to the taxpayer information.
- Serve as the main contact for clients to address questions or concerns about their experience at the tax site. Promptly respond to inquiries from clients or the IRS.
- Other related duties as assigned.

THE POSITION

The City of Fremont’s Human Services Department is currently looking for a temporary employee to serve as Winter Shelter Coordinator. This position is responsible for the daily operations of the shelter and overseeing monitors and volunteers who staff the facility.  This position reports to the Human Services Director, or her designee, and coordinates with the Department’s Executive Assistant regarding scheduling, reporting, and other administrative tasks.

The Coordinator position can work up to 40 hours a week, between the hours of 4:30pm and 7 am.  The Winter Shelter will be open from November 15th through March 15th, to provide a safe and welcoming environment for individuals and families experiencing homelessness. Participants will have access to the shelter from approximately 6:30 p.m. to 7:00 a.m., where they will be provided a warm dinner, restroom facilities, sleeping bags, cots, breakfast, and a to-go lunch.

EXAMPLES OF RESPONSIBILITIES

- This position is responsible for maintaining the health and safety of homeless individuals and families who are living on the streets or in their cars and are in need of emergency shelter.
- Oversee the monitors to ensure that they follow procedures and support them in decision-making, while enforcing rules and procedures with participants.
- Maintain the inventory of supplies to ensure they are adequate for the functioning of the warming shelter.
- Coordinate with City Serve Compassion Network regarding food and site volunteers to ensure timely delivery of meals and adequate volunteer support of shelter functions.
- Responsible for accurate, daily data collection.
- Coordinate medical services with Tri-City Health Services.
- Ensure that monitors complete nighty report of their observations and notes.
- Coordinate with Abode Services regarding outreach workers.
- Work compassionately with those who have difficulty engaging with service providers.
- Maintain a welcoming, safe, and equitable environment for clients, monitors/other staff, and volunteers.
- Effectively resolve conflicts among participants and de-escalate potentially violent situations.
- Coordinate with janitorial and building maintenance to communicate issues and schedule routine cleanings.
- Ensure participant adherence to rules, especially related to behaviors that are unsafe.  If necessary, notify public safety personnel to help “exit” clients with inappropriate or unsafe behaviors.
- Exercise good judgement and be sufficiently confident to call for 911 assistance in case of medical or other emergency.
- Coordinate with Human Services Executive Assistant regarding monitor work schedules to ensure adequate staffing at all times.
- Other related duties as assigned.

POSITION: The City of Fremont opens their Winter Shelter every winter to provide a safe and welcoming environment for individuals and families experiencing homelessness. Participants have access from approximately 6:30 p.m. to 7 a.m., where they will be provided with a warm meal, restroom facilities, sleeping bags, cots, Breakfast, and a to-go bag. The Winter Shelter is open from mid-November to mid-March. The Human Services Department is currently recruiting for Winter Shelter monitors for next season (2019/2020).

The position will work up to 30 hours per week.

EXAMPLES OF DUTIES:

• Maintain the health and safety of homeless individuals and families who are living on the streets or in their cars and are in need of emergency shelter from cold weather and rain.
• Welcome and pre-screen new participants and supervise participant movement.
• Maintain a friendly and inviting environment.
• Work compassionately with those who have di?culty engaging with service providers.
• E?ectively resolve conflicts among participants and de-escalate potentially violent situations.
• Monitor participant activities, oversee showers and food distribution; help coordinate medical transportation to morning appointments.
• Maintain a safe and supportive environment.
• Direct volunteers who will assist in bringing food and serving homeless clients.
• Setup tables for food service, hand out bedding, warm clothing and other amenities such as shampoo, tooth brushes, etc.
• Ensure participants adherence to rules, especially related to behaviors that are unsafe. If necessary, notify public safety personnel to help “exit” clients with inappropriate or unsafe behaviors.
• Respond appropriately to emergencies.
• Maintain daily sign-in sheet.
• Ensure facility is maintained in a clean and orderly fashion.
• E-mail information to Human Services Director after each shift regarding the number of participants, any need for supplies, and reports of clients who exhibited inappropriate behavior.
• Other duties as assigned.

THE POSITION
The City of Hayward is excited to announce its recruitment for the position of Family Counselor. Under general direction, the Family Counselor provides crisis intervention, counseling, and referral services to youth, families, and individuals and performs other related duties as required, such as school based, case management, and gang prevention/intervention services. This position is partially funded by Alameda County Probation Department, Delinquency Prevention Network, RFP 901499.

DEADLINE TO APPLY: Next review scheduled for September 19, 2019; First round applicants need not reapply; Open Until Filled

DISTINGUISHING CHARACTERISTICS

This is a journey level professional classification and the incumbent performs the full range of counseling duties within the Youth and Family Services Bureau of the Hayward Police Department.  Employees at this level receive occasional instruction as new or unusual situations arise. Positions in this classification differ from the higher level Counseling Supervisor in that the latter is responsible for providing direct supervision to professional and clerical staff.

APPLICATION AND SELECTION PROCEDURE
To apply for this posting, please create an account profile with Government Jobs by clicking on the following link https://www.governmentjobs.com/Home/ApplicationGuide as your CalOpps profile information will not transfer automatically to Government Jobs.

ABOUT US

Fremont is a well-managed and innovative city, and has recently generated national attention by placing 7th on the list of the Greenest Cities in America according to a 2018 Wallet Hub survey and ranking as the 3rd Best City in the Nation to raise a family,  also according to a 2018 Wallet Hub Survey.  Located in the heart of the Bay Area and Silicon Valley, Fremont prides itself on innovation, green technology, a low crime rate, great schools, a low unemployment rate, quality parks and nearby open space, and an incredibly diverse population of over 235,439 residents. As a full service city, Fremont employs over 937 regular employees and has a General Fund budget of $205.7 million for the 2018-19 fiscal year. 

Fremont is an employer that values its people, creativity, quality service, integrity, open communication, collaboration, mutual respect, and diversity.  Employees find their work challenging, yet rewarding, and most importantly, enjoy the chance to make a difference through public service.  Think Fremont!  

The Position

The City of Fremont is looking for an Assistant Chef to join the crew at the City-operated Senior Center.  Under direction of the Chef/Food Services Manager, the Assistant Chef will participate in the preparation, serving and clean up of a large number of “classic” lunch items for seniors as well as some catering engagements.  The Assistant Chef may substitute for the Chef/Food Service Manager in the latter's absence.  This is a thirty-two (32) hours per week position.  Normally the work hours are 6:30am - 1:30pm, Monday through Friday, very rarely are weekends and evenings required.

What is a typical day like for the ASSISTANT CHEF?

¨ Participate in receiving and inventory of ordered food and kitchen supplies.

¨ Prepare raw ingredients for cooking and cook food.

¨ Clean food service equipment such as dishes, flatware, pots, pans, serving equipment, stoves, sinks and floors.

¨ Return food service equipment to correct location after use/cleaning.

¨ Participate in the set up and break down of the food serving line.

¨ Participate in serving of food.

¨ Receive and respond to customer requests.

¨ Purchase food and supplies that are needed immediately from off-site locations.

¨ Coordinate and schedule the set-up and break down of classes & events.

¨ Other duties as assigned.

The ideal Candidate for this job

The City of Fremont is searching for an effective team player who is able to multi-task in a fast-paced work environment.  The Assistant Chef will have knowledge of foods commonly used in quantity meal preparation, kitchen cleaning techniques, and be able to use knives, scissors and other kitchen cooking implements.  The successful candidate must have the ability to prepare foods according to written and oral instructions, use common food preparation implements, and learn to operate specialized kitchen equipment.  In addition, the candidate must have the ability to develop and maintain cooperative working relationships with individuals from diverse backgrounds.

What we are looking for in a candidate:

Any combination of education and/or experience that has provided the knowledge and skills necessary for satisfactory job performance would be qualifying.  A typical way to obtain the required knowledge and skills would be:

¨ Eighteen months of experience in food preparation in a quantity food services facility. 

¨ Course work in an accredited vocational institution which includes quantity food preparation, equipment sanitation, and safe work practices.  This may be substituted for six months of the required experience.

¨ Strong customer service skills are essential and experience working with seniors is preferred.

¨ Possession of a Serve Safe Certification is required.

¨ Possession of a valid Class C California Driver’s License is required.  This classification requires the ability to travel independently within and outside of City limits.

¨ Ability to safely lift and carry up to fifty (50) pound boxes or bags is required.

COMPENSATION & BENEFITS

The salary for this part-time position ranges from $17.86 to $21.72 per hour depending on qualifications.  Fremont offers an attractive pro-rated benefits package, which includes, but is not limited to:  CalPERS retirement plan, paid holidays, medical, dental and other city paid benefits. A complete  benefits summary can be found at Fremont.gov or by using this link: Benefits Summary

This position is represented by the CFEA bargaining unit. The probationary period for this position is twelve (12) months.

READY TO APPLY?

To be considered for this  position, apply online by submitting a completed City application and resume through our on line application system: www.fremont.gov/cityjobs.

The test process for this position may include a written and/or performance exam, an individual and/or panel interview, fingerprint and reference checks, and medical evaluation.  Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process.  Meeting the minimum qualifications does not guarantee an invitation to participate in the process.