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THE POSITION

The City of Dublin is seeking for an Information Systems Technician I to serve under the direction of the Information Systems Manager (ISM).  This is the entry-level class in the information services technical series that allows the Information Systems Technician I to develop computer and network skills, knowledge and abilities during the performance of basic hardware and software installations, City web site maintenance, GIS mapping, inventory upkeep,  and user support duties. 

EXAMPLES OF DUTIES

Network and Information Systems Support – Perform basic installations of cables, computer stations, and related communication equipment; maintain inventory of data processing equipment, supplies and materials; assist in long-term planning for City networking and information management systems.

Hardware Support – Assist IS Manager in installation of new equipment and equipment modifications or enhancements; equipment maintenance; configure equipment and install operating and applications software; analyze operating instructions and documentation; operate a variety of microcomputers and auxiliary equipment such as printers, scanners, and telecommunications equipment.

Technical Resource Support – Assist IS Manager in providing technical assistance and training to users (equipment and programs); assist staff on various applications which include but are not limited to Microsoft Office Suite; act as a resource for City staff on operation of computers and peripheral equipment; investigate and trace sources of error; log service requests and operating difficulties; run standard diagnostic programs to identify equipment and software problems; establish procedures related to office support, record keeping, media handling and related management information systems.

The actual salary shall be determined by the final candidate’s qualifications and experience.  In addition to the starting salary, employees in the Senior Analyst classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. 
 

Retirement Services is seeking qualified candidates for the position of Senior Analyst in the Benefits Division. 

Duties include, but are not limited to, the following:

Has oversight of all aspects of retirement benefits administration for active and retired members of the two retirement plans, such as, retirement planning and counseling; set-up of retirement payments; counseling in the event of member deaths, processing payments, calculating and setting up survivorship payments; administer retiree medical, dental and other insurances; disability retirement case management; calculate and set-up purchase service or redeposit contracts; calculate and set up various retirement benefit adjustments, such as worker’s compensation off-sets; review and processing all divorce documents, calculating impact and setting up accounts for payment to ex-spouse; research and reconcile data discrepancies and/or special contributions, such as military pay; other benefit related duties as required to ensure proper administration of retirement benefits

In addition to oversight of the services ORS benefits provides, the Senior Analyst supervises up to six staff.  This supervision includes; management of vacation and sick time; timecard approvals; performance appraisals; management of controls and policies/procedures; implementation of changing benefits and or code changes; maintaining performance standards; quality review of analyst and staff technician work; and management of any special projects as needed.

The ideal candidate will have experience with employee benefit programs.  Knowledge of public sector or large organization budget procedures and policies is also desired.   Although public sector experience is not required, a successful candidate must have the ability to work effectively in a unionized civil service environment.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

The City of San José is recruiting for a Information Systems Analyst in the Public Works Department. As a technical lead, this position will be responsible for overseeing and managing client-devices and day-to-day Customer Support services.

The City of San José believes in the model of utilizing technology as a means for increased optimization as well as cost savings. With significant technology refresh and upgrade, there is a greater need for highly skilled technical hands-on leadership, oversight and technical project management.

This position requires strong technical hands-on experience and leadership skills, as well as the ability to take initiative and direct others. We are seeking an individual with a willingness to adapt to an ever changing business, as well as an ever changing technical environment.

The ideal candidate must be able to take full ownership of managing infrastructure operations, and leading projects to completion. This position demands a proven ability to resolve complex technical issues with limited resources. A forward thinking team leader and team player with a positive attitude are essential to this position.

Duties may include but are not limited to:

§ Provide visionary/technical leadership for the Department’s client infrastructure and operations which includes: desktops, mobile devices, phones, and other infrastructure related applications

§  Provide technical leadership and supervise desktop support engineers and technicians

§  Perform hands-on system/application configuration and advanced troubleshooting infrastructure issues to ensure service availability to meet service level expectations

§  Develop technical guidelines to a governance framework to ensure best practices and security

§  Lead in the implementation of projects to completion

§  Coordinate IT service needs with departments

§ Manage Department’s Technology Assets including tracking, replacement, and surplus of equipment

§ Ensure the Desktop Support team is meeting and exceeding performance expectations as defined through metrics and benchmarks

§  Employee work plans and performance appraisals

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Competencies

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.  Desirable competencies for this position include:

Job Expertise – Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.

The ideal candidate will also possess a combination of the following knowledge and hands-on experience:

§  Experience developing 5-year technology roadmap for department, funding support, and ensure the team is meeting and exceeding performance expectations as defined through metrics and benchmarks.

§  Hands-on experience managing and supporting technologies such as:

o   Virtual Desktop Infrastructure (VDI)

o   Mobile Device Management (MDM)

o   Experience in building and deploying Windows 10 images and/or provisioning virtual machines.

o   Microsoft Windows 10 and 2012/2016 Server

o   Desktop deployment: Building images and/or provisioning virtual machines.

o   System admin tools (e.g. Event Viewer, MDT, USMT, PDQ, vCenter, vMotion, etc.)

o   Networking: DHCP, DNS, subnets, gateways, etc.

o   User account admin: Microsoft Windows Active Directory GPOs

o   Applications: Office 365 Suite, IE/Edge, etc.

o   Security:  Windows security patches (WSUS) and antivirus servers (TrendMicro)

o   Troubleshooting: reviewing and analyzing system logs, identifying system issues, applying remediation, and performing system preventative maintenance.

o   Security Management such as antivirus and patch management for desktop and servers

o   Experience managing, configuring, deploying and troubleshooting client devices including desktops, laptops, thin clients (Dell Wyse) and tablets/mobile devices (Surface Pro, iPad, iPhone, Android)

o   Experience managing Windows security patches (WSUS) and antivirus servers (TrendMicro)

o   Provides direction in reviewing and analyzing system logs, identifying system issues, applying remediation, and performing system preventative maintenance.

o   Experience with managing and troubleshooting Windows OS and applications (Windows 7/10, Office 365 Suite, IE/Edge, etc.)

o   Working knowledge of VMware VDI deployment and Airwatch/InTune mobile device management

o   Experience writing technical documentation

o   Implementation of agile methodology towards daily task management

Problem Solving – Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

Team Work and Interpersonal Skills – Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

Communication Skills – Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.

Project Management – Ensures support for projects and implements agency goals and strategic objectives.

Supervision – Sets effective long and short-term goals based on a good understanding of management practices; provides motivational support;  create work assignments that empower staff with decision-making responsibilities and are balanced with realistic priorities, skills and maximum benefit to the organization.

The County of Yuba is currently recruiting for the position of Case Manager I/II in the Child Support Services department. Case Managers perform a wide variety of child support duties consisting of maintaining a caseload; reviewing cases and payment records for compliance and initiating remedial steps to assure compliance; locating and interviewing custodial and non-custodial parents and others to elicit factual information for the purpose of establishing child support obligations, including determining the ability to pay and resolving payment problems and enforcing child support laws; arranges for support payments when possible; prepares cases for court hearings as necessary; and performs related work as required. Positions in this class are flexibly staffed and are normally filled by advancement from the Case Manager-I level if incumbents have met the minimum qualifications and have demonstrated the ability to perform the responsibilities required at the higher performance level. 

Special Requirements: May be required to work a flexible shift to include evening and weekend hours.

Working Conditions: Generally a typical office environment. May work with potentially violent, offensive or highly emotional environments.

 Applications are being accepted for the position of Police Property/Evidence Specialist with the City of South San Francisco. 

APPLICATION DEADLINE: AUGUST 6, 2019 @ 5 P.M. OR UPON RECEIPT OF THE FIRST 75 QUALIFIED ONLINE APPLICATIONS, WHICHEVER OCCURS FIRST.

The City of South San Francisco is fully independent and highly commercialized, with an estimated population of 64,585 that grows to 100,000 during business hours. Perhaps best known as the “Industrial City,” the community is characterized by innovation and growth, boasting a strong, diverse economy and business-friendly climate. We are a full-service City providing municipal services through the collaborative efforts of approximately 500 full-time and 400 part-time staff. In addition to Police, City Departments includes Economic and Community Development, Finance, Fire, Human Resources, Information Technology, Library, Parks and Recreation, and Public Works, as well as the Offices of the City Manager and City Attorney.

The South San Francisco Police Department has 83 sworn and 35 civilian positions. The Department’s philosophy is one of participative management, with a high degree of emphasis on training and education. It employs team and community-oriented policing and problem-solving concepts and recognizes the importance of staying contemporary with technological advances. The Department acknowledges that the responsibility for public safety and the quality of life in our neighborhood is a responsibility shared with the whole community.

Under general supervision, the Police Property/Evidence Specialist is responsible for receiving, logging, storing, and maintaining property and evidence within the Services Division of the Police Department. Non-sworn Evidence personnel operate and interact with a variety of computer systems, have regular contact with the public, and work in a variety of environments that include inconsistent temperatures and odors. In addition, Evidence personnel are expected to effectively interpret and apply local, state, and federal laws in order to organize work, set priorities, and meet deadlines, all while protecting the integrity of evidence throughout the judicial process. This recruitment is to establish an eligibility list in anticipation of a possible vacancy within this job classification.

Midpeninsula Regional Open Space District is seeking an experienced and highly motivated Data Administrator with a solid background in database management and information systems. This position is responsible for the design, configuration, troubleshooting, maintenance, and monitoring of Midpen’s databases as well as enterprise application deployment. The Data Administrator resides in the Information Systems and Technology (IST) Department and reports directly to the IST Manager. The IST Department is responsible for all Midpen-related IT and GIS services. 

About the District: The District manages a regional greenbelt system in the Santa Cruz Mountain region comprised of over 63,000 acres of land in 26 open space preserves, protected for public enjoyment and recreation. The District is a growing organization with a focused mission that guides our work, and where every employee makes an impact.  It is an exciting time to be part of the District’s team!  If you are looking for a challenging opportunity to contribute to the legacy of open space preservation and recreation, we invite you to apply for this position.  To learn more about the District, visit our website, OpenSpace.org, and view our “Working for Midpen” video on our Jobs page.

About the Position:  The Data Administrator works on a wide variety of projects, from serving as a technical advisor for enterprise applications development and deployment, to ensuring optimal database performance and data integrity. This position is a technical leader and subject matter expert in database administration, including designing, troubleshooting, maintaining, and securing databases, as well as managing ETL tasks and building interfaces between enterprise databases. In addition, this position will work on Midpen’s enterprise information systems, serving as a technical advisor on operational requirements needed for enterprise application development, deployments, and integration across multiple platforms. Advanced knowledge of SQL Server, database backup and security, Python, ETL procedures, and enterprise systems is highly desirable. Experience with ArcGIS Server and SharePoint is also desirable. For more information, see the Job Description on the District’s website.

Work Environment:  This position will operate in Information Systems and Technology Department at the District’s administrative office in Los Altos, California. 

Education and Experience:  Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying.  A typical way to obtain the required qualifications would be:  

Equivalent to graduation from an accredited four-year college or university with major coursework in management information systems, computer science, or a related field and seven (7) years of progressively responsible experience in database management which includes logical and physical database administration; integration; business intelligence, analytics, and report scripting; and/or data quality and integrity.   

Licenses & Certifications Required:   Possession of a valid California Driver’s License.

Benefits:   The Open Space District provides an excellent benefits package including health, life & disability insurance as well as CalPERS pension. Please see the Benefits page of the District website for details.

How to Apply:  Apply online at the public sector job board, CalOpps.org.

Application deadline: August 16, 2019 at 5:00 p.m.

The following four (4) application items are required and constitute a complete application:

(1) A fully completed CalOpps employment application

(2) Supplemental question responses

(3) Cover Letter

(4) Resume

Incomplete applications will not be considered for the position. Applicants with the most relevant experience and qualifications suitable for the position will be contacted for interviews.

Recruitment Timeline: We recommend applicants be available on the following dates for panel interviews (we are unable to accommodate vacation schedules):

First Interview: August 27, 2019

Final Interview/Written Exercise at our office in Los Altos: September 5, 2019

Estimated Start Date: Late September or Early October

Applicants with disabilities may request reasonable accommodation

by contacting the Human Resources department at (650) 691-1200.

Put your passion for Open Space to work!

For more information and to apply, please visit:

https://www.governmentjobs.com/careers/Cupertino

The Information Services Department of the County of San Mateo is seeking a well-qualified Desktop Systems Engineers for the Client Services Division. The position will work at all County buildings and workplace sites throughout the County.

Under general supervision, the Desktop Systems Engineers provides technical support and training on use of personal computers, peripheral equipment, and systems hardware and software; resolves computer application problems and troubleshoots hardware malfunctions; assists in maintaining and administering operating systems; provides technical support, installation, and maintenance for software, desktop computer applications, Internet/Intranet, servers, and email systems; installs, configures, and repairs personal computer hardware and software systems; and performs related work as required.

NOTE: The eligible list generated from this recruitment may be used to fill future extra help, term, unclassified, and regular classified vacancies. 
 
The ideal candidate for this position will have:

• Experience building and supporting a virtual desktop environment
• At least 5 years of desktop support experience including deploying physical PCs, laptops, tablets, supporting computing environments, and troubleshooting tickets
• Experience with supporting technologies such as: VMWare View, Windows 7, Windows 10, Office 2013 or O365, IE11, Chrome, and Firefox
• Experience creating Windows 7/10 images
• Experience leading desktop deployments and working directly with users
• Experience recommending solutions for users and process improvements for the organization
• Experience conducting feasibility studies and cost-benefit analysis to determine the adaptability of established and proposed information system desktop/end-user needs with recommendations on hardware and software platforms
• Experience developing and documenting standardized user processes, procedures, and "how to" documentation
• Team-building skills
• A customer service-centered approach
• Ability to work in a diverse and matrix environment
• Knowledge to plan, implement, and support end-user devices (workstations, kiosks, mobile devices, and virtual desktops/software)
• Familiarity to perform desktop system maintenance/upgrades including all desktop OS patches and account provisioning/maintenance
• Experience being responsible for asset inventories of hardware and software; consultative experience to confer with professional, technical, and managerial staff to define customer IT needs and provide the optimal solution
• Knowledge of monitoring and maintaining the integrity of established IT security policies and practices
• Ability to evaluate IT trends and keep abreast of current job knowledge to insure our IT infrastructure meets customer needs by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
• PowerShell and other scripting languages
• Advanced SCCM knowledge

CLASS CHARACTERISTICS
IS Client Systems Specialist I: This is the entry-level class in the IS Client Systems Specialist series. This class performs the more routine tasks and duties assigned to positions within the series including providing remote and virtual end-point desktop computer configuration and management and performing help desk phone support for routine maintenance of systems software and hardware. Positions at this level are not expected to function with the same amount of knowledge or skill level as positions allocated to the II level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. 
 
IS Client Systems Specialist II: This is the journey-level class in the IS Client Systems Specialist series responsible for providing client systems, end-point configuration and management, incident management, and maintaining and troubleshooting various systems hardware, software, and peripherals. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. The work involves frequent contact with others and coordination of multiple concurrent activities. This classification is distinguished from the IS Client Systems Specialist III by the complexity and size of the systems supported and the amount of discretion exercised over problems and resolutions, as well as the latter serves as a technical leader and subject matter expert in specific area(s) and performing basic analytical work.
 
Positions in the IS Client Systems Specialist class series are flexibly staffed and positions at the II level are normally filled by advancement from the I level requiring two (2) additional years of experience and after gaining the knowledge, skill, and experience which meet the qualifications for and after demonstrating the ability to perform the work of the higher-level class.  When filled from the outside, the employee is required to have three (3) years of prior related experience that allows the employee to meet the qualification standards for the II level.
 

Examples Of Duties: 
Management reserves the rights to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the functions of the job.
 

• Handles customer inquiries and complaints by remote session, telephone, or email and occasionally in-person; represents the Department to all customers in a professional and customer friendly manner.
• Evaluates, responds to, and resolves tier one requests for computer assistance from users, including resetting user accounts and passwords and troubleshooting basic problems with hardware, software, and other computer related technologies.
• Diagnoses problems, performs troubleshooting and remedial actions to correct problems, and/or recommends and determines solutions.
• Instructs users in software applications usage, basic computer navigation, and security practices.
• Obtains and records concise customer issue and request information; creates service tickets and determines priority and appropriate staff for resolution; ensures accurate and timely notification of staff.
• Maintains information on scheduled systems maintenance, including upgrades and outages; informs customers as needed.
• Evaluates problem severity and repairs or refers to specialized or higher-level personnel and/or vendor for resolution.
• Assists in testing, diagnosing, troubleshooting, and repairing computer system hardware, software, operating, and equipment problems to ensure functional operation and compliance with service level agreements.
• Assists staff in the installation of personal computers, mobile devices, virtual desktops, software, and peripheral components.
• Assists in creating baseline software sets, adhering to department and County standards, for various computer makes and models; assist in building, testing, and deploying images, including configuring operating system and loading applications and software.
• Provides status and completion updates to staff and/or users.
• Tests, diagnoses, troubleshoots, and repairs personal and mobile computing systems and equipment problems to ensure functional operation and in compliance with service level agreements.
• Installs, designs, configures, maintains, and upgrades operating systems and software packages across disparate platforms.
• Performs installation, configuration and reconfiguration, maintenance, troubleshooting, and upgrading of servers, mid-range computers, and related equipment; performs basic system administration functions.
• Installs and maintains network workstations and software; configures, installs, and tests network interface adapters and connects new clients to existing networks; isolates and repairs basic network communications problems at the personal computer, network hub, and host locations.
• Configures and maintains patch management of computers.
• Creates scripts to automate services.
• Creates baseline software sets, adhering to department and County standards, for various computer makes and models; builds, tests, and deploys images, including configuring operating system and loading applications and software.
• Creates email boxes for users and departments; troubleshoots email servers, connection, access, security, firewall, and storage issues; monitors email servers and performs scheduled maintenance; sets up, supports and troubleshoots problems with syncing email to smart devices.
• Maintains and supports active directory services by adding, removing, and/or editing users; creates access rights to users and user groups; creates groups and mailing lists.
• Performs user data migration and recovery due to hardware/software upgrade or disaster.
• Assists staff with web based applications issues as needed.
• Installs, maintains, and repairs printers, copiers, and scanners addressing both hardware and software issues.
• Performs systems and server maintenance checks and back-ups; processes and distributes standard and reoccurring reports for users.
• Recovers computer assets and evaluates/repurposes viable hardware; decommissions obsolete hardware.
• Researches and provides recommendations or with approval, purchases tools, supplies, and repair parts from a variety of sources.
• Provides support for audiovisual equipment; sets up and provides technical support for presentations, meetings, and conferences.
• Performs incident management of service tickets, including ensuring tickets are assigned to appropriate staff, following-up with staff and customers on status of ticket, ensuring tickets are completed, and updating status in system upon completion.
• Writes and maintains user and technical operating instructions and documentation; provides training to users and other technical staff and advises on best practices.
• Performs help desk support technician duties.
• Perform related duties as assigned.

QUALIFICATIONS 
Knowledge of:

• Basic principles and practices used in the operation, troubleshooting, maintenance, and administration of network operating systems, personal computer system hardware, mobile computing systems, and related software systems.
• Personal computer and network system application software packages and hardware peripherals.
• Computer hardware, software, network technology, and operating system products.
• Techniques and methods of computer hardware and software evaluation and implementation.
• Troubleshooting and installation techniques.
• Customer service and telephone techniques.
• Modern office practices, methods, and computer equipment and applications related to the work.
• English usage, spelling, vocabulary, grammar, and punctuation.
• Techniques for providing a high level of customer service by effectively dealing with vendors and County staff.

 
Skill/Ability to:

• Perform basic technical support functions in the operation and maintenance of personal and mobile computer software and hardware; troubleshoot problems and take appropriate action or escalate to appropriate staff as needed.
• Deal tactfully with the customers and staff in providing information, answering questions, and providing customer service.
• Respond to and effectively prioritize a high volume of phone calls and other requests for service.
• Learn and understand the organization, operation, and functions of the department as necessary to assume assigned responsibilities.
• Learn, interpret, and apply applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Organize, maintain, and update records systems.
• Operate modern office equipment including computer equipment and specialized software applications programs.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact and prudence within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

 
Additional Qualification at the IS Client Systems Specialist II Level:
 
Knowledge of:

• Techniques and methods of computer hardware and software evaluation, implementation, and documentation.
• Troubleshooting, configuration, and installation techniques.
• The organization, operation, and functions of the department as necessary to assume assigned responsibilities and to determine appropriate point of escalation.
• Applicable regulatory relevant to assigned area of responsibility.

 
Ability to:

• Perform a variety of technical support functions in the operation and maintenance of personal and mobile computer software and hardware; take appropriate action to resolve problems or escalate to appropriate staff as needed.
• Identify, troubleshoot, and resolve basic hardware and software problems and perform minor repairs.
• Setup computer and network hardware and install and configure software.
• Participate in and lead design sessions or process improvement sessions and provide sound recommendations and technical input.
• Train staff on software applications and hardware usage.
• Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, rules, and regulations.
• Establish and maintain a variety of filing, record keeping, and tracking systems.
• Organize own work, set priorities, and meet critical time deadlines.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.

 
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying.  A typical way to obtain the required qualifications would be:
 
Education: Completion of coursework and/or training in information systems, computer science, or related field.
 
Experience:
IS Client Systems Specialist I: One (1) year of providing technical customer service support specific to specialty area assigned which includes personal computing or mobile computing.
 
IS Client Systems Specialist II: Two (2) years of increasingly responsible experience, equivalent to an IS Client Systems Specialist I at the County of San Mateo, in providing technical support in the installation, maintenance, and repair of systems specific to personal or mobile computing. 

Licenses and Certifications:

• Some positions may require possession of, or ability to obtain, a valid California Driver's License.

 
Physical Demands
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and to visit various County sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone.  Standing in and walking between work areas is frequently required.  Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment.  Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information.  Employees must possess the ability to lift and carry materials and objects up to 50 pounds with the use of proper equipment and push and pull materials and objects up to 100 pounds with the use of proper equipment.
 
Environmental Elements
Employees work in an office environment with moderate levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.  Employees may interact with upset staff when providing customer support services. 
 

APPLICATION/EXAMINATION 
Open & Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help, or temporary position prior to the final filing date will receive five (5) points added to their final passing score on this examination. Responses to the supplemental questions must be submitted in addition to our regular employment application form.

The examination process will consist of an application screening (weight: pass/fail) based on the candidate's application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%).

Depending on the number of applications, an application appraisal of education and experience may be used in place of other examinations or a screening committee may select those applicants whose education and/or experience appear to best meet the needs of the position based solely on the information provided in the application materials. Because of this screening process, applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination.  All interviews will be given in San Mateo County, California, and applicants must participate at their own expense.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org to apply.  A supplemental application form must be submitted in addition to the standard County employment application form.  A resume will not be accepted as a substitute for the required application materials. Online applications must be received by the Human Resources Department before midnight on the final filing date.
 

TENTATIVE RECRUITMENT SCHEDULE
Final Filing Date: Monday, July 29, 2019
Application Screening: Week of July 29, 2019
Panel Interviews: Monday, August 19, 2019

 

At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The County is an Equal Opportunity Employer.
 

HR Analyst: Lucy Fung (07162019) (IS Client Systems Specialist I/II - V268/V269)

San Mateo County Health is seeking a highly qualified

IT Business Analyst II - Limited Term 
for their Health IT Division.

To view the online brochure for this recruitment please follow this link:
https://jobs.smcgov.org/BA-II

The individual in this position performs complex and technical systems maintenance, operational duties, and/or modification of application systems; serves as a liaison between system users and information technology staff, vendors, and service providers; provides technical and analytical support and training to system users; performs system administration functions to ensure security and effective operation; develops and maintains a variety of automated files, records, and databases; prepares and distributes new procedures, training materials, and a variety of scheduled and adhoc reports; and performs related work as required. This position will support multiple divisions within the Health System such as Administration, Emergency Medical Services, Finance, and Public Health, Policy and Planning.

 
IS Business Analyst II is the journey-level class in the IS Business Analyst series and is responsible for serving as a liaison between system users and information technology staff, vendors, and service providers.  Responsibilities require the use of tact, discretion, and independent judgment and to have full and thorough knowledge of the concepts, practices, procedures, and policies of assigned function.  

This is a limited term, at-will position.  Limited Term Employees are assigned to assignments not to exceed three years. They receive medical and dental benefits, similar to regular employees, and a defined contribution retirement plan. 
 
Information for current county employees: Current and regular County of San Mateo Employees who are interested in this assignment must submit an application and compete in the recruitment process. If you are successful in the recruitment and are being considered for the assignment, HR will work directly with you and/or your department for options. Please note that there is no guarantee that you will be allowed by your department to rotate into this assignment nor are your departments obligated to allow you to take on this assignment. The salary range for this position is "as is" and non-negotiable.

The City of Albany is seeking motivated candidates to apply for a part-time opening in our Police Department.  Under direct supervision, the Police Cadet performs a variety of routine and progressively more difficult tasks in an apprenticeship program in preparation for a career in law enforcement. The Police Cadet performs assignments in various divisions of the Police Department and completes related work as required.

Police Cadets are hired into this temporary non-sworn, non-benefited position for up to a four-year period while the Police Cadet and the department explore the incumbent’s interest and competency for employment opportunities in law enforcement. Police Cadets serve at the pleasure of the Chief of Police. A significant degree of initiative, independent judgment, and discretion is required. Individuals hired will be required to wear a uniform which is provided by the Police Department. This is not a sworn Peace Officer position; no weapon will be authorized.

Class Characteristics

The classification of Police Cadet is used for apprenticeship type programs in the field of law enforcement to familiarize incumbents with public service in various policing occupations. Police Cadet is a non-sworn, multi-incumbent class which performs the majority of duties. Duties assigned to this class does not require the incumbents to have Police Officer status. Experience in this position exposes Cadets to various working units and practices within the Police Department over a period of time, generally less than four years. A Police Cadet is not expected to have prior experience but is expected to have a demonstrable interest in public service, specifically a career in policing.

Typical Job Duties

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Performs clerical duties including record keeping, answering telephones, data processing and filing.
• Operates police computer systems to enter, process and/or research information and prepare administrative reports.
• Assists in photocopying, filing, indexing and locating police records and related paperwork
• Fingerprints individuals and performs photography duties.
• Participates in formalized training courses and programs as assigned.
• Lifts and carries equipment and other items and performs strenuous activities.
• Drives a vehicle on City business and assists with vehicle transportation.
• Assists with parking enforcement and traffic control function as needed.
• Assists in the Public Safety Dispatch Center as needed.
• Assists at the public service counter as needed.
• Assists property room staff in packaging, processing, moving, and storing evidence and property, storage inventory, auditing, purging, auction and destruction duties.
• Rides with officers to observe and learn peace officer responsibilities and techniques.
• Performs official business errands for the department such as transporting documents, evidence, and information to courts, district attorney offices, crime laboratories and the Central Identification Bureau.
• Escort visitors, vendors, contractors and others in/through secure areas of the department.
• Provides traffic direction and control for special events, crime scenes, critical incidents and under other circumstances
• Assists in research projects, police services and functions.
• Working alone or as a member of a group, informs, educates, and confers with community members concerning crime prevention.
• Prepares reports as required in the performance of assigned duties.
• Performs other projects/tasks as assigned.

Knowledge of:

Basic functions of a Police Department. California Vehicle and Penal Code; City of Albany Police Department rules, regulations and operating procedures; geography of the City and surrounding communities; organizational structure of the Police Department; departmental record keeping practices; basic crime prevention; proper English grammar, spelling, punctuation and dictation for the purpose of completing various police reports; effective customer service techniques.

Ability to:

Learn, understand and apply applicable laws, ordinances, policies and procedures; Understand and carry out oral and written instructions; Establish and maintain effective relationships with those contacted in the course of work; Work under strict law enforcement/paramilitary structure; Communicate effectively orally and in writing; Read and write at the level required for successful job performance; Meet and serve the public with courtesy, tact and professionalism; Analyze situations accurately and select quick, effective and responsible courses of action; Learn standard broadcasting procedures of a police radio system; Learn to use a computer and applicable software.

Minimum Requirements

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

• Possession of a High School diploma, GED, or equivalency
• Must be at least 18 years of age and no more than 30 years at time of appointment
• Must be currently enrolled at an accredited college or university in at least 6 semester/8 quarter units of Police Science, Criminal Justice, Administration of Justice or a related field, or, if not currently enrolled, must have earned at least 12 semester/18 quarter units of Police Science, Criminal Justice, Administration of Justice or a related field at an accredited college or university.
• Must be able to successfully pass a police department pre-employment screening process which includes background, polygraph, psychological and medical investigations.
• Must possess and maintain a valid California driver's license and a satisfactory driving record.
• Must be able to work a flexible schedule, to include overtime, emergency call back, shift work, nights, holidays and weekends to accommodate department needs.

Please Note: All college/university course work in Police Science, Criminal Justice or Administration of Justice must have been accomplished with an overall grade point average of 2.5 or better.

Physical Demands and Working Conditions

Work is performed indoors in a front counter or office environment and may occasionally be performed outdoors with full exposure to the elements. An incumbent drives a vehicle on City business, sits and stands for periods of time, uses a computer, walks and may run on slippery/uneven surfaces, climbs, kneels, crouches, twists, reaches, bends, crawls and grasps, lifts, carries, pushes, pulls and drags equipment and other items weighing up to 30 pounds. When assisting with traffic control, an incumbent may be exposed to vehicular traffic and fumes. When assisting with property and evidence, incumbents may be exposed to dust, dirt, bugs, rodents and rodent droppings inherent in storage facilities and a variety of hazardous compounds which may be found on property/evidence to include materials contaminated by blood and other human products, explosive materials and dangerous narcotic compounds. Incumbents must be able to meet the physical requirements of the class and have mobility, vision, hearing, sense of smell and dexterity levels appropriate to the duties to be performed.

Ideal Candidate

• Has a demonstrated interest in public service, specifically a career in policing
• Possesses excellent communication skills (both orally and in writing)
• Is organized, personable, and able to work independently and as part of a team

Benefits

This position is not eligible for benefits beyond what is required by law. 

Selection Process

Interested individuals are encouraged to apply online today!  All completed applications will be reviewed.  The most qualified candidates will be invited to participate in the selection process which is tentatively scheduled as follows:

• Deadline to Submit Application:  August 18, 2019 at 5:00pm
• Written Exam: September 3, 2019 at 6:30pm
• Oral Board Interviews:  Will be scheduled for the week of September 16

The information contained in this Employment Opportunity flyer is subject to change and does not constitute either an expressed or implied contract.  The City of Albany  is an equal opportunity employer and does not discriminate against race, color, gender, gender identity, religion, national origin, age, sex origin or disability.  In accordance with the Americans with Disabilities Act, should special accommodations be necessary at any stage of the selection process, please contact Human Resources at (510) 528-5715.