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ABOUT US

Fremont is a well-managed and innovative city, and has recently generated national attention by placing in Money Magazine’s top 50 “Best Places to Live 2016” in the country, and ranking 4th on the “Most Family Friendly” list of California cities by Estately.  Located in the heart of the Bay Area and Silicon Valley, Fremont prides itself on innovation, green technology, a low crime rate, great schools, a low unemployment rate, quality parks and nearby open space, and an incredibly diverse population of over 235,439 residents. As a full service city, Fremont employs over 937 regular employees and has a General Fund budget of $205.7 million for the 2018-19 fiscal year. 

Fremont is an employer that values its people, creativity, quality service, integrity, open communication, collaboration, mutual respect, and diversity.  Employees find their work challenging, yet rewarding, and most importantly, enjoy the chance to make a difference through public service.

THE POSITION

Under direction, the Case Manager will perform professional and clinical social work with older adults with complex medical conditions and/or families to assist them to obtain health, financial and/or social services.  As a member of the Human Services Department, this position reports to a Clinical Supervisor, and is characterized by the responsibility to provide assessments and develop and implement case management plans.  The position works within a team of professionals and will be required to work collaboratively with team members and community partners.  In order to perform responsibilities, the Case Manager will be required to conduct site visits to client homes, medical facilities, and other community locations.   

EXAMPLES OF DUTIES

- Manage a caseload of clients comprised of individuals with complex medical and co-occurring conditions, including SUD or homelessness.
- Conduct comprehensive client assessments to develop appropriate service plans.
- Assist clients to develop support systems to maintain independent living, self-sufficiency and family stabilization.
- Provide crisis intervention.
- Collaborate with team members and other Human Services programs and community agencies.
- Make home visits and provide other community interventions as needed.
- Conduct inter-agency and/or family conferences.
- Provide supportive counseling and advocacy for clients.
- Monitor services provided to each client.
- Maintain timely electronic documentation of services, reporting, and billing.
- Prepare and present training and educational programs and publicity materials.
- Prepare written and statistical technical reports.
- Supervise interns in graduate and undergraduate programs placed at AFS.

FREMONT — A CITY ON THE MOVE!
Fremont is a well-managed and innovative city, and has recently generated national attention by placing 7th on the list of the Greenest Cities in America according to a 2018 Wallet Hub survey and ranking 3rd Best City in the Nation  to raise a family, according to another 2018 survey by Wallet Hub. Located in the heart of the Bay Area and Silicon Valley, Fremont prides itself on innovation, green technology, a low crime rate, great schools, a low unemployment rate, quality parks and nearby open space, and an incredibly diverse population of over 235,000 residents.   As a full service City, Fremont employs over 937 regular employees and has a General Fund budget of $205 million.  
Fremont is an employer that values its people, creativity, quality service, integrity, open communication, collaboration, mutual respect, and diversity. Employees find their work challenging, yet rewarding, and most importantly, enjoy the chance to make a difference through public service.   

THE POSITIONS
Under the supervision of the Homeless Manager or a designated Manager in the Human Services Department, the Mobile Hygiene Unit Operator oversees the provision of mobile dignity services, which include showers and laundry services, at multiple service sites, to homeless persons in the Fremont and Newark area. The job includes driving a truck and hygiene unit trailer with a combined length of 51 feet, to multiple sites on a daily basis, and carrying out set-up, operating and maintenance tasks. Other duties include working with and training site-based volunteers to coordinate shower usage, provide shower amenities, operate washing and drying machines, and register homeless persons who use the service.
The City anticipates requiring two operators, each working 20 hours per week (.5 FTE each), and paid on an hourly basis. 

WHAT YOU WILL DO ALL DAY
Coordination Functions
-Works with Homeless Services Manager to train and coordinate volunteers at multiple service sites to provide mobile shower and laundry services. 
-Ensures accurate completion of Homeless Management Information System (InHOUSE/HMIS) intake form by clients utilizing shower and laundry services.
-Ensures all supplies needed for services and intake are available on the unit for service delivery at each site.
-Assists volunteers in helping homeless clients to launder their clothing. Homeless clients will place their clothes and other personal items needing to be laundered in mesh bags. Operator or volunteers will place bags in the washer/dryer and operate machines.
-Trains volunteers on intake and record keeping processes and use of laundry units. 
-Communicates effectively and frequently with Human Services staff  and other community organizations serving the homeless to identify and make referrals for homeless clients who need assistance accessing other services.
-Prepares, in writing, a variety of program reports such as general client demographics, daily usage reports, and incident reports.
-Prepares, in writing, a variety of operating reports such driving activity reports, accident reports, and maintenance reports, and makes routine purchases of materials and supplies.

Driving Functions
-Drives and operates 19-foot truck (truck), pulling a 32-foot mobile hygiene trailer (trailer) to multiple services sites. 
-Sets up trailer at multiple services sites (1-2 per day), including setting front-to-back and side-to-side trailer level using stabilizer jacks and trailer tongue jack, chocking trailer wheels, connecting generator to trailer, turning on generator and opening propane gas lines, lowering ADA ramp,  and setting up portable steps to facilitate access to trailer. 
-Loads and unloads heavy items (such as various types of cleaning and laundry supplies). Ensures that loads are properly and safely secured.
-Responsible for basic daily maintenance of the mobile hygiene unit, including: 
    -Checking oil and fluid level, and tire pressure,
    -Filling and maintaining fuel levels for truck-mounted generator,
    -Filling  and maintaining water levels for 400-gallon water tanks which supplies water for      showers and laundry washer,
    -Filling and maintaining on-board propane tanks needed to operate hot-water heaters,
    -Periodic washing of the exterior, and
    -Emptying black and grey water into City corporation yard dump station or other remote dump      stations, on a daily basis.
-Works with City Fleet supervisor to coordinate monthly/annual automotive and chassis repairs and maintenance.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.
 

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

POSITION
The City of Fremont’s Human Services Department is currently looking for several on-call, temporary employees to work evening shifts. Shifts will be from 6:00 p.m. to 12:30 a.m. and 12:00 a.m. to 7:30 a.m. from November 15th through March 15th. The City of Fremont will open their Winter Relief Shelter to provide a safe and welcoming environment for individuals and families experiencing homelessness. Participants will have access to the shelter from approximately 6:30 p.m. to 7 a.m., where they will be provided with a warm meal, restroom facilities, sleeping bags, cots, breakfast, and a to-go bag. 
The position will work up to 30 hours per week. 

EXAMPLES OF DUTIES
• Maintain the health and safety of homeless individuals and families who are living on the streets or in their cars and are in need of emergency shelter from cold weather and rain.
• Welcome and pre-screen new participants and supervise participant movement.
• Maintain a friendly and inviting environment.
• Work compassionately with those who have difficulty engaging with service providers.
• Effectively resolve conflicts among participants and de-escalate potentially violent situations.
• Monitor participant activities, oversee showers and food distribution; help coordinate medical transportation to morning appointments.
• Maintain a safe and supportive environment.
• Direct volunteers who will assist in bringing food and serving homeless clients.
• Setup tables for food service, hand out bedding, warm clothing and other amenities such as shampoo, tooth brushes, etc. 
• Ensure participants adherence to rules, especially related to behaviors that are unsafe. If necessary, notify public safety personnel to help “exit” clients with inappropriate or unsafe behaviors.
• Respond appropriately to emergencies.
• Maintain daily sign-in sheet.
• Ensure facility is maintained in a clean and orderly fashion.
• E-mail information to Human Services Director after each shift regarding the number of participants, any need for supplies, and reports of clients who exhibited inappropriate behavior. 
• Other duties as assigned.
 

THE POSITION

The City of Fremont’s Human Services Department is currently looking for a temporary employee to serve as Winter Relief Shelter Coordinator. This position is responsible for the daily operations of the shelter and overseeing monitors and volunteers who staff the facility.  This position reports to the Human Services Director, or her designee, and coordinates with the Department’s Executive Assistant regarding scheduling, reporting, and other administrative tasks.

The Coordinator position can work up to 40 hours a week, between the hours of 4:30pm and 7 am.  The Winter Relief Shelter will be open from November 15th through March 15th, to provide a safe and welcoming environment for individuals and families experiencing homelessness. Participants will have access to the shelter from approximately 6:30 p.m. to 7:00 a.m., where they will be provided a warm dinner, restroom facilities, sleeping bags, cots, breakfast, and a to-go lunch.

EXAMPLES OF RESPONSIBILITIES

- This position is responsible for maintaining the health and safety of homeless individuals and families who are living on the streets or in their cars and are in need of emergency shelter.
- Oversee the monitors to ensure that they follow procedures and support them in decision-making, while enforcing rules and procedures with participants.
- Maintain the inventory of supplies to ensure they are adequate for the functioning of the warming shelter.
- Coordinate with City Serve Compassion Network regarding food and site volunteers to ensure timely delivery of meals and adequate volunteer support of shelter functions.
- Responsible for accurate, daily data collection.
- Coordinate medical services with Tri-City Health Services.
- Ensure that monitors complete nighty report of their observations and notes.
- Coordinate with Abode Services regarding outreach workers.
- Work compassionately with those who have difficulty engaging with service providers.
- Maintain a welcoming, safe, and equitable environment for clients, monitors/other staff, and volunteers.
- Effectively resolve conflicts among participants and de-escalate potentially violent situations.
- Coordinate with janitorial and building maintenance to communicate issues and schedule routine cleanings.
- Ensure participant adherence to rules, especially related to behaviors that are unsafe.  If necessary, notify public safety personnel to help “exit” clients with inappropriate or unsafe behaviors.
- Exercise good judgement and be sufficiently confident to call for 911 assistance in case of medical or other emergency.
- Coordinate with Human Services Executive Assistant regarding monitor work schedules to ensure adequate staffing at all times.
- Other related duties as assigned.

THE POSITION

Under direct supervision of the Clinical Supervisor, the Family Partner will work as an important   member of the clinical team that provides counseling and case management services to parents and their children in Fremont, Newark and Union City area. The incumbent of this position will provide peer support and assist families in accessing needed services while promoting independence and advocacy skills through a respectful and non-judgmental manner. The Family Partner uses their own personal lived experience and ensures that the family’s perspective is represented in the provision of all services which will be conducted in the child’s home or school, at Youth and Family Services’ clinic located at the Fremont Family Resource Center or in other community settings. This City of Fremont Youth and Family Services position is supported by funding from Alameda County Behavioral Health Care Services and Alameda County Probation Department.

This is a full-time, temporary assignment.  Current funding allows for a 1 year assignment. There is potential for a longer term employment opportunity dependent on continued funding.

EXAMPLES OF RESPONSIBILITIES

- Assists family with identifying needs, existing strengths, and accessing services.
- Provides families with information and referral to needed supportive services and resources.
- Serves as a peer role model and supports families as they navigate the system.
- Educates and mentors parents helping them to understand and advocate for their rights.
- Increases awareness about the benefits  of parent / professional provider partnerships.
- Participates in clinical team meetings while representing the parent’s perspective.
- Serves as a liaison between families, mental health counselors and social workers.
- Partners with mental health counselors and parents using a team approach to support the development and  evaluation of their child’s treatment plan.
- Completes all charting and documentation requirements using electronic health record system.
- Represents City at outreach and community events.
- Participates in related trainings and workshops.
- Participates in data collection as required by funders.
- Other related duties as assigned.

ABOUT FREMONT

Fremont is a well-managed and innovative city, and has recently generated national attention by placing in Money Magazine’s top 50 “Best Places to Live 2016” in the country, and ranking 4th on the “Most Family Friendly” list of California cities by Estately.  Located in the heart of the Bay Area and Silicon Valley, Fremont prides itself on innovation, green technology, a low crime rate, great schools, a low unemployment rate, quality parks and nearby open space, and an incredibly diverse population of over 231,664 residents.  As a full service city, Fremont employs over 915 regular employees and has an operating budget of  $192.2 million.

Fremont is an employer that values its people, creativity, quality service, integrity, open communication, collaboration, mutual respect, and diversity.  Employees find their work challenging, yet rewarding, and most importantly, enjoy the chance to make a difference through public service.  Think Fremont!
            
THE DEPARTMENT

Fremont’s Human Services Department is nationally and internationally recognized for its innovation and effective programs. The Department works to sustain the City’s social service infrastructure which promotes a healthy and safe environment for all residents. The Department also directly offers services to residents throughout their life course from infants to elders. Services offered to families are designed to help them become or remain self-sufficient. The Aging and Family Services (AFS) Division is committed to meeting the needs of a growing senior population and providing a continuum of services to help elders remain independent, safe and in their own homes.

THE POSITIONS

The City of Fremont's Human Services Department currently has two vacancies — a part-time counselor position in the Aging and Family Services (AFS) Division as a Senior Peer Counselor, and a full-time Senior Mobile Mental Health Counselor position in AFS Division’s Mobile Mental Health Team.

SENIOR PEER COUNSELOR (PART-TIME—24 HRS/WEEK):

The Senior Peer Counselor, a part-time (24 hours/week) position, is an integral member of the Senior Peer Counseling program offering supervision and training to the peer counselors who in return provide emotional and mental health support to homebound elders in their place of residence. In collaboration with a clinical supervisor and other members of a multidisciplinary team such as AFS care managers, the Senior Peer Counselor will provide active guidance, leadership and training to the peer counselors and limited direct care services to the seniors in home. The incumbent will interact with seniors and their families by conducting in-home assessments (DSM 5) to develop thoughtful and creative care plans. In addition, the Counselor will provide reports that are due as part of the contract.

EXAMPLES OF RESPONSIBILITIES:
- Receive and review requests for services.
- Conduct intake evaluations in the homes of the seniors to determine type and severity of problems.
- Create new client files and maintain accurate record and documentation of the program.
- Create reports per contract guidelines
- Conduct weekly consultation group for the peer counselors.
- Conduct monthly training for the peer counselor on topics relevant to counseling as well as train and recruit new counselors once a year.
- Assign counselors to new cases and assess the quality of services.
- Supervise work of the peer counselors in group and individual consultation.
- Interview clients, relatives and other involved persons to evaluate clients' needs and assess clients condition.
- Coordinate plan with supervisor, staff, institutions, private practitioners and any other member of the multidisciplinary teams as needed.

SENIOR MOBILE MENTAL HEALT H COUNSELOR (FULL-TIME)

This Counselor position is an integral member of the Senior Mobile Mental Health team offering outpatient mental health services to homebound elders in their place of residence. In collaboration with a clinical supervisor, psychiatrist, psychiatric nurse and AFS case managers, the Counselor will provide wrap around services to seniors and their families. The incumbent will interact with seniors and their families by conducting in-home assessments (DSM 5) and reassessments to develop thoughtful and creative care plans.

In addition, the Counselor will provide counseling services to seniors with mental illness and guidance to family members caring for them.

EXAMPLES OF RESPONSIBILITIES:
- Receive and review requests for services.
- Conduct intake evaluations to determine type and severity of problems.
- Establish diagnostic and treatment plans.
- Interview clients, relatives and other involved persons to evaluate clients' needs and assess clients condition.
- Observe client behavior and modify treatment plan to incorporate new information and changing perceptions.
- Coordinate plan with staff, other agencies, institutions, private practitioners and law enforcement personnel.
- Perform individual, family and group counseling to enhance mental and emotional health, level of social functioning and independent living for children, adolescents, adults and older adults using a variety of therapeutic and counseling techniques.