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This recruitment is being managed by Bob Murray & Associates. For more information and to view the job brochure, please visit the following link:

Marin Water General Manager

Under supervision, the Community Service Officer (CSO) performs a wide range of field and office support duties in the patrol and support services divisions within the Marysville Police Department.

This is a specialized, full-time, non-sworn classification. The Community Service Officer has no powers of arrest.

Definition: 
To perform varied and routine non-sworn duties with emphasis on parking enforcement and vehicle abatement program.

Examples of Duties:

• Enforce sections of the Marysville Municipal Code, other enforcement codes; and assist other City Departments in various code enforcement

• Perform traffic control and non-violent crowd control

• Assist Police Officers in routine investigations and respond to and investigate non-injury traffic collisions
• Respond to general inquiries from the public not requiring a sworn officer, in person at the front counter, on the telephone, through electronic mail, or in the field; take and process crime reports; provide information, assistance and required forms.
• Participate in animal control enforcement activities.
• Respond to general public service calls and complaints; perform a wide variety of citizen assistance tasks.
• Operate computer systems and access data bases such as the California Law Enforcement Telecommunications System (CLETS) to enter, search, confirm and retrieve a wide variety of information related to local, state and national crime activity and investigations using established codes and screens, determine alternative approaches to locating information such as use of aliases and other name variations

• Complete effective presentations to community groups, provide crime prevention information, and help with community events and related duties.

• Testify in court or at hearings on case records and investigative activities.

The Marysville Police Department is an Equal Opportunity Employer and acts in accordance with the Americans with Disabilities Act. 

Engineering Technician I: $82,118.40 - $105,164.80 Annually
Engineering Technician II: $90,604.80 - $115,980.80 Annually

Overview: 

The Engineering Technician will assist in conducting field investigations in encamped areas and producing Encampment Risk Assessments (with associated maps, description, police reports, photos, other necessary documentation) to document encampment abatements for management review. The position also assists in posting legally mandated flyers for encampment cleanups and/or abatements, in responding to a significant number of public inquiries regarding encampments, and assisting in scheduling encampment cleanups. This role will assist the Field Operations Administrator (FOA) in the enforcement of the Water Resources Protection Zones Ordinance, which prohibits unauthorized camping on Valley Water property.

Our Commitment: 
We are committed to building and sustaining a working environment where all individuals are respected and valued. We believe every member of our team brings unique perspectives that enhance our ability to serve the public effectively. By fostering a workplace with employees from the communities we serve, we broaden our collective understanding of the world around us and strengthen our mission to equitably provide safe, clean water, natural flood protections, and environmental stewardship.

About Valley Water:
Valley Water is a public agency with an operating and capital budget of $964 million, and over 900 employees. With headquarters in San José, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses and roadways, and partners with other agencies to provide trails and open space for the community.

 

Key Responsibilities include, but are not limited to:

• Conduct site visits to encamped areas on Valley Water properties to note encampment conditions relative to guidelines established in the Water Resources Protections Zones Ordinance, as well as trash and biowaste locations. Capture information in encampment risk assessment database and customized GIS Data collection tools.
• Respond to encampment-related public requests by phone, email, and online via the Access Valley Water portal. These responses will usually entail site visits, research into property ownership via GIS, and referencing and/or modifying crew work schedules. Responses to issues noted outside of Valley Water property often result in communication and coordination with partner agencies.
• Respond to encampment-related requests from internal Valley Water staff. 
• Plan encampment cleanups and abatements by creating work orders using Maximo software. As needed, support the Field Construction Supervisor with weekly crew scheduling needs. Once abatements and cleanups have been scheduled, assist the Field Operations Administrator with posting required notices prior to work being performed.
• Contribute to staff safety by tracking dangerous incidents utilizing GIS tools and requesting crew support from internal security staff and law enforcement partners.

Ideal Candidate's Background Includes:

Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below.

Ideal Skills and Abilities:

Engineering Technician I

Ability to:

• Utilize tools, equipment and materials safely as related to assigned work. 
• Perform mathematical calculations.
• Maintain and update various electronic and paper files.
• Understand and follow verbal and written instructions.
• Communicate clearly and concisely, both orally and in writing.
• Organize work, set priorities, and meet deadlines. 
• Use common desktop applications and specialized software as well as specialized software related to the work.
• Establish and maintain effective working relationships with those contacted in the course of work.

Engineering Technician II

In addition to the qualifications for Engineering Technician I:

Ability to:

• Research, collect, and analyze documentation and related technical data. 
• Perform property research activities, including boundary determination and land title examination.
• Prepare engineering maps, drawings, diagrams, and other technical documents and materials.
• Prepare a variety of visual graphics and display materials.
• Perform responsible technical engineering support work with accuracy, speed, and minimal supervision. 
• Perform field investigations take notes and make calculations.
• Use software programs to produce finished presentation and graphic materials.
• Analyze drafting and design issues.
• Analyze computer hardware and software problems in assigned area.
• Prepare GIS maps.

Ideal Knowledge:

Engineering Technician I

Some Knowledge of:

• Principles and practices of manual and computer-aided drafting and design.
• Operational characteristics of equipment and materials used in conducting field surveys and ability to update engineering drawings, maps, and related materials.
• Prepare clear and concise reports.
• Algebra, geometry, and trigonometry associated with drafting and other technical tasks.
• Principles and practices of data collection and management.
• Methods and techniques of field inspections.
• Methods and techniques of map making.
• Read and interpret construction drawings and specifications
• Best practices for office procedures, methods, and equipment, and applications related to the work including CADD, GPS and GIS programs. 

Engineering Technician II

In addition to the qualifications for Engineering Technician I:

Some Knowledge of:

• Principles and practices of property research, including boundary determination and land title examination. 
• Principles of research and report preparation.
• Methods and techniques of designing and creating visual graphics and displays.
• Civil engineering practices and terminology in assigned program area.
• Operations, services, and activities of a public water agency.
• Principles and methods of spatial analysis. 

Working Knowledge of:

• Principles and practices of manual and computer-aided drafting and design.
• Operational characteristics of hardware and software applications in assigned area, including technical engineering, graphics presentation, CADD, GPS, and GIS programs.
• Best practices for office procedures, methods, and equipment, and applications related to the work including CADD, GPS and GIS programs.

Ideal Training and Education:

Training

Equivalent to completion of the twelfth grade supplemented by twelve (12) college semester units in engineering, geography, mathematics, or a related field.

Experience

Engineering Technician I

None.

Engineering Technician II

Two (2) years of responsible technical engineering support experience.

Required License or Certificate

Possession of, or ability to obtain, an appropriate, valid California driver's license. Individuals who do not meet the driver's license requirement due to a disability will be considered for a reasonable accommodation on a case-by-case basis.

To review the Classification Specification, please click here

Integrated Field Operations Unit (Position Code 182)
Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date.

 

This position requires the individual to be onsite and is typically not a teleworking position.

Assistant Water Resources Specialist I: $112,985.60 - $144,539.20 Annually
Assistant Water Resources Specialist II: $124,696.00 - $159,619.20 Annually
OR
Assistant Engineer I - Civil: $112,985.60 - $144,539.20 Annually
Assistant Engineer II - Civil: $124,696.00 - $159,619.20 Annually

Overview:

Do you want to be part of a dynamic team that helps ensure sustainable groundwater supplies? Valley Water is seeking qualified candidates to join the Groundwater Management Unit. This position uses and maintains groundwater models to simulate current and future groundwater conditions, supporting groundwater supply and planning programs and contributing to sustainable water management. Related analyses include mass balance, statistics, or other methods to prepare or review hydrogeologic reports and engineering analyses. Work directly supports water supply operations, managed aquifer recharge, drought response, Sustainable Groundwater Management Act (SGMA) compliance reporting, and the Water Supply Master Plan. Additional responsibilities may include environmental stewardship projects, land use reviews, and field monitoring activities.

This is a single position, for which the incumbent would be hired as either an Assistant Engineer I/ II or an Assistant Water Resources Specialist I/II. There are multiple ways a candidate may develop the skills and experience required to be successful in this role. Depending on the background and experience of the selected candidate, the exact classification will be determined at the point of hire.

Our Commitment: 
We are committed to building and sustaining a working environment where all individuals are respected and valued. We believe every member of our team brings unique perspectives that enhance our ability to serve the public effectively. By fostering a workplace with employees from the communities we serve, we broaden our collective understanding of the world around us and strengthen our mission to equitably provide safe, clean water, natural flood protections, and environmental stewardship.

About Valley Water:
Valley Water is a public agency with an operating and capital budget of $964 million, and over 900 employees. With headquarters in San José, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses and roadways, and partners with other agencies to provide trails and open space for the community.

 

Key Responsibilities include, but are not limited to:

• Conduct groundwater modeling, hydrogeologic studies, and investigations using and maintaining numerical groundwater models, statistics, or other methods to support water supply operations and planning. 
• Prepare and review reports regarding issues such as groundwater modeling and supply conditions, groundwater monitoring and protection, and surface water/groundwater interaction. 
• Support Valley Water's continued compliance with the Sustainable Groundwater Management Act.
• Analyze proposed projects, land use, regulations, and policies and develop recommendations for groundwater protection.
• Collect, validate, and/or interpret hydrogeologic data related to groundwater levels, groundwater quality, surface water, seawater intrusion, and land subsidence.

Ideal Candidate's Background Includes:

Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below.

Ideal Experience:

Assistant Water Resources Specialist I or Assistant Engineer I

No experience is required. Preferred academic/research focus includes:

• Academic projects or research in groundwater modeling and hydrogeology, including issues like groundwater supply, groundwater/surface water interaction, and/or seawater intrusion. 
• Use of groundwater flow models, geographic information system (GIS), statistics, Microsoft Excel, and computer programming to support academic or research projects.

Assistant Water Resources Specialist II or Assistant Engineer II

Two (2) years of professional level experience with responsibility for compliance with environmental permitting, water supply planning or distribution, groundwater management, mitigation of natural resource impacts, or hydrogeology or engineering civil.

• Proficiency using and maintaining groundwater flow models. 
• Project based work experience in groundwater management and hydrogeology including issues like groundwater overdraft, managed aquifer recharge, groundwater/surface water interaction, and/or seawater intrusion. 
• Proficiency in Microsoft Excel, including experience with functions, graphs, and pivot tables in Excel. 
• Experience using GIS and performing statistical analysis (e.g., trend test), and use of computer programming language.

Ideal Knowledge, Skills, and Abilities:

Assistant Water Resources Specialist I or Assistant Engineer I

• Effectively analyze, interpret, summarize, and present technical information and data. 
• Organize and prioritize multiple tasks in an effective and timely manner; set priorities and meet critical time deadlines. 
• Establish and maintain effective working relationships with colleagues, external agencies, the public, vendors, and contractors.
• Some knowledge of principles, practices, concepts, and standards of water resources management, hydrogeology, geology, and hydrology.
• Some knowledge of principles, practices, theories, and methods of groundwater modeling, groundwater budgets, and long-term water supply analysis.
• Practices of researching water resources issues and preparing and presenting effective and technical reports.

Assistant Water Resources Specialist II or Assistant Engineer II (in addition to level I)

• Evaluate alternatives, make sound recommendations, and prepare effective technical reports. 
• Communicate clearly and concisely, both orally and in writing. 
• Thorough knowledge of principles, practices, concepts, and standards of water resources management, hydrogeology, geology, and hydrology.
• Proficiency in numerical groundwater flow modeling, groundwater budgets, and long-term water supply analysis.
• Recent and on-going water resources related developments, including information technology, current literature, and sources of information related to the operations of assigned areas of responsibility.
• Independently conduct comprehensive water resources studies, investigations, and analyses.
• Interpret, apply, explain, and ensure compliance with applicable federal, state, and local policies, procedures, laws, and regulations, and Valley Water’s water resources policies and procedures.
• Effectively represent the unit and Valley Water in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations and in meetings with individuals.

Ideal Training and Education:

Assistant Water Resources Specialist I/II

Graduation from an accredited four-year college or university with major coursework in water resources management, natural resources management, planning, civil or other field of engineering, geology, physical sciences, earth sciences, natural sciences or a field related to assigned functional area(s). 

Assistant Engineer - Civil I/II

Graduation from an accredited four-year college or university with major coursework in civil engineering or a field related to assigned functional area(s).

OR  

Possession of a valid California Engineer-in-Training (EIT) Certificate with two (2) years of associated paraprofessional engineering experience.

Required License or Certificate

Registration with the State of California as a Professional Geologist (PG) or Professional Engineer (PE) is a plus. (if registered, a 2.5% differential will apply).

To review the Classification Specification for the Assistant Water Resources Specialist I/II, please click here
To review the Classification Specification for the Assistant Engineer I/II - Civil, please click here

Groundwater Management Unit (Position Code 76) 
Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date.

 

This position is eligible for a hybrid telework schedule, typically working 40% remote and 60% onsite.

A 2.5% supervisory differential will apply. 

Overview: 

Valley Water is seeking a strategic and collaborative leader to serve as the Real Estate Asset Administrator (Supervising Program Administrator), responsible for overseeing the stewardship, compliance, and operational integration of the district’s extensive land portfolio, including fee-owned lands, conservation properties, and easement interests. This role will guide policy implementation, interagency coordination, and programmatic improvements to ensure that Valley Water’s lands are managed to support flood protection, water supply reliability, environmental stewardship, and public access objectives consistent with District policies and regulatory requirements.  This position plays a key leadership role within the Real Estate Services function and works closely with Operations & Maintenance, Watersheds, Environmental Planning, Legal, and external partners such as cities, counties, and open space agencies.

Our Commitment: 
We are committed to building and sustaining a working environment where all individuals are respected and valued. We believe every member of our team brings unique perspectives that enhance our ability to serve the public effectively. By fostering a workplace with employees from the communities we serve, we broaden our collective understanding of the world around us and strengthen our mission to equitably provide safe, clean water, natural flood protections, and environmental stewardship.

About Valley Water:
Valley Water is a public agency with an operating and capital budget of $964 million, and over 900 employees. With headquarters in San José, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses and roadways, and partners with other agencies to provide trails and open space for the community.

Key responsibilities include: 

• Serve as the primary program liaison with cities, Santa Clara County, and partner organizations regarding joint use of Valley Water lands for recreation.
• Lead negotiations and implementation of land management–related agreements, including joint use agreements, master license, and master partnership agreements, with partner agencies. 
• Identify and address land stewardship opportunities such as encroachment remediation, site stabilization, access improvements, fencing, signage, restoration, and compatibility upgrades to support flood protection and watershed management objectives. 
• Lead and manage the evaluation and disposition of surplus or underutilized District lands, consistent with Valley Water policies, statutory requirements, and long-term operational and environmental needs.
• Prepare Board memoranda, resolutions, and supporting documentation to facilitate approval of surplus land declarations and subsequent disposition transactions.
• Support the development and ongoing enhancement of a comprehensive database to track and manage maintenance of flood protection and other watershed assets.

Ideal Candidate's Background Includes:

Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below.

Ideal Experience:

Six (6) or more years of progressively responsible experience in public agency land management, real estate services, right-of-way, natural resources stewardship, or a related program. 

Experience working with multiple stakeholders including local and state public agencies, private parties, and other stakeholders.

Ideal Skills and Abilities:

• Ability to independently manage and administer a complex, districtwide land stewardship, and property rights program, including policy development and strategic planning.
• Demonstrated ability to negotiate and administer complex interagency, joint-use, and public-private partnership agreements involving public property.
• In-depth knowledge of land rights (fee, easements, licenses) and public agency land stewardship responsibilities.
• Ability to balance operational needs, environmental commitments, and third-party requests on District lands.
• Strong negotiation, facilitation, and conflict-resolution skills.
• Excellent written and verbal communication skills, including preparation of Board-level materials.
• Ability to manage multiple priorities and provide sound, defensible recommendations on complex land use issues.
• Experience integrating land records and real estate data with GIS-based asset management systems and web mapping tools.

Ideal Knowledge:

• In-depth knowledge of land rights (fee, easements, licenses) and public agency land stewardship responsibilities.
• Knowledge of applicable federal, state, and local laws and regulatory requirements governing public land management and surplus property processes (e.g., Surplus Lands Act).

Ideal Training and Education:

Equivalent to a bachelor’s degree from an accredited college or university with major course work in business administration or a related field. 

Substitution:

Directly related experience may be substituted for the college requirement on the basis of one and one-half years of experience for one year of education to a maximum of four years. 

Required License or Certificate Possession of, or ability to obtain, an appropriate, valid California driver's license. Individuals who do not meet the driver's license requirement due to a disability will be considered for a reasonable accommodation on a case-by-case basis.

To review the Classification Specification, please click here

Real Estate Services Unit (Position Code 947)
Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date.

This position is eligible for a hybrid telework schedule, typically working 40% remote and 60% onsite.

This position performs a variety of work in the monitoring of county, state and federal detainees and maintains the security and safety of inmates and staff.

EXAMPLES OF DUTIES

• Performs booking procedures, including receiving, booking and assigning prisoners to cells; performing body searches; fingerprinting, and photographing prisoners, etc.
• Maintains custody of prisoners’ private property.
• Maintains the safe and orderly operation of the County jail facility; monitors security cameras and door warning lights; screens and monitors visitors. Inspects all of inmates’ incoming and outgoing mail and telegrams.
• Inspects facilities regularly.
• Monitors the condition and activities of prisoners.
• Prepares prisoners for court appearances; provides transportation as necessary.
• Administers First Aid in emergency situations.
• Performs general office work, including but not limited to entering computer data, copying and filing documents, etc.
• Prepares and submits required records and reports.
• Performs related duties as assigned.

 

To apply for this exciting career opportunity, please submit a cover letter and your detailed resume electronically to: apply@bobhallandassociates.com 

CLOSING DATE: MAY 8TH, 2026

For any questions regarding this position or the recruitment process, please contact: 

Joe Gorton at (707) 628-6846.

Learn more about this exciting opportunity by clicking the link below!

Junior, Assistant, or Associate Engineer | Job Details tab | Career Pages

 

SENIOR CIVIL ENGINEER 

Utilities Department – Engineering Section
$11,570.58 - $15,893.25 Monthly Plus Excellent Benefits
The salary range listed above reflects the full compensation potential for this position. However, initial salary placement will typically be at the lower end of the range and will not exceed 90% of the range maximum. Placement within the range will be based on the candidate’s relevant experience and qualifications. Progression through the range may occur over time, subject to continued service, good performance evaluations, and the City’s administrative policies.

Opportunity to work a 9/80 schedule with every other Friday off. 

This is a full-time, on-site position designed for direct collaboration with the team and active participation in daily operations. 

The City of Gilroy is an equal opportunity employer and supports workforce diversity, equity, inclusion, and belonging. Join our team! 

ABOUT THE POSITION
The City of Gilroy is currently recruiting a full-time Senior Civil Engineer for the Utilities Department. In this exciting opportunity the Senior Civil Engineer is poised to play a significant role in designing, implementing, and optimizing utility systems to ensure reliability, efficiency, and sustainability. The Senior Civil Engineer will help establish utility engineering standards, protocols, and infrastructure as it relates to water and wastewater for the City of Gilroy.

The Senior Civil Engineer will work under the direction of the Utilities Director and will manage, review, and perform duties relative to Utility Engineering and construction activities, supervise assigned employees, will direct and perform complex professional-level field and office engineering assignments, and play an important part in making a real-world difference in the community. Bring your skill set to make a major impact on Gilroy’s critical infrastructure!

A variety of Utility projects involve design, development, and construction of projects; therefore, exceptional project management skills are imperative to be successful in this role. You will collaborate with multidisciplinary teams to develop innovative solutions that address complex challenges, so your expertise and leadership will be instrumental in driving our projects to success.

Additionally, the Senior Civil Engineer will manage assigned staff and consultants and assist with budgeting tasks. Furthermore, the Senior Civil Engineer will provide and participate in critical team leadership to ensure that all utility engineering services, goals, projects, and initiatives meet the high-performance standards of the Department and City. 

THE TEAM AND DEPARTMENT

When you join our team, you lead a high-performing engineering team that keeps Gilroy’s water and wastewater systems reliable, safe, and future-ready — while supporting responsible growth and local economic development.

The Senior Engineer will shape capital improvement planning, asset management, and operations to improve system reliability and regulatory compliance.  You will join a dynamic and innovative team and work amongst Engineering professionals who share a passion for serving the residents of Gilroy and improving the community. The Utilities department strives for excellence in engineering design and operational efficiency, integrity, and accountability in our decision making, respect, and teamwork to leverage collective expertise in solving complex challenges to achieve common goals. 

 

 

EXCITING FIRST YEAR PROJECTS

• Utility Master Plan Strategic implementation and Capital Program Delivery 
• New Municipal Water Well Design and Construction Project
• Water Main Replacement Programs - Planning for Infrastructure Modernization 
• Sewer Collection System Trunk Line Rehabilitation and Repair project   

WHY THIS IS A GREAT JOB AND PLACE TO WORK

• Lead engineering projects that sustain and modernize critical water and wastewater infrastructure serving our community. 
• Opportunity for professional development and support career growth. 
• Opportunity to develop leadership and supervisorial skills and abilities. 
• The City of Gilroy has the feel of a “work family” to include a friendly and supportive working environment.
• Opportunity to work a 9/80 work schedule

 

**NO RESUMES, PLEASE - ALL WORK HISTORY MUST BE IN THE EXPERIENCE SECTION OF THIS SYSTEM**

PUBLIC SAFETY RESERVE DISPATCHER, Part-Time

 

 Starting at $24.68 per hour

 

SUMMARY DESCRIPTION

To operate a computer aided dispatch (CAD) and radio system, receiving calls and dispatching public safety equipment and personnel, and maintaining public safety records and reports.

DISTINGUISHING CHARACTERISTICS

Serves as a relief Public Safety Dispatcher. The Reserve Dispatcher performs the routine tasks and duties assigned to Public Safety Dispatchers working on-call and subject to various shifts and workday assignments including nights, weekends and holidays.

SUPERVISION RECEIVED AND EXERCISED

Receives immediate supervision from sworn or other supervisory personnel.

ESSENTIAL DUTIES AND RESPONSIBILITIES

·         Receive emergency and non-emergency telephone calls from the public and other jurisdictions.

·         Dispatch police personnel and equipment in response to such calls; transfer fire and medical                communications to appropriate agencies.

·         Relay emergency and non-emergency information to public safety personnel in the field.

·         Relay information to other agencies as required; search and relay warrant information.

·         Monitor multiple radio frequencies; maintain status of public works units, as necessary.

·         Maintain accurate record of location and status of public safety units.

·         Monitor security cameras and monitors for the various city facilities.

·         Assist public safety personnel in data collection or transmission.

·         Perform clerical duties related to public safety operations such as data entry, filing, answering phones and assisting the public.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

QUALIFICATIONS

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:

Operations, services, and activities of a public safety telecommunications and dispatch center.

Operational characteristics of modern public safety telecommunications equipment including computer aided dispatch systems and multi-channel radio systems.

Law enforcement and emergency service procedures for responding to and handling reported incidents.

Techniques of questioning for both emergency and non-emergency calls.

Methods and techniques of receiving, prioritizing, and dispatching emergency and non-emergency calls for service.

Functions of the Public Safety Department and other City departments.

Geographic features and locations within the area served.

English usage, spelling, grammar, and punctuation.

Modern office procedures, methods, and computer equipment.

Pertinent federal, state, and local laws, codes, and regulations.

Methods and techniques of telephone etiquette.

Methods and techniques of conflict resolution.

Principles and procedures of record keeping.

Ability to:

Respond to and resolve difficult and sensitive citizen inquiries and complaints.

Effectively communicate and elicit information from upset and irate callers.

Speak clearly and concisely in an understandable voice via radio and telephone and in person.

Hear and distinguish radio voice traffic within normal levels and over background noise.

Make independent decisions that affect the safety of public safety personnel, citizens, and property such as those involved in determining the urgency of requests received and the appropriate action to take.

Dispatch police units quickly and effectively.

Think quickly, calmly, and clearly in emergency situations.

Perform multiple tasks simultaneously.

Operate a variety of telecommunications receiving and transmitting equipment including radio transmitting communication equipment, teletype equipment, and computer equipment.

Operate specialized public safety computer systems and applications.

Read and interpret maps and other navigational resources and give directions.

Type and enter data accurately at 35wpm (words per minute).

Work under pressure, exercise good judgment, and make sound decisions in emergency situations.

Understand and follow oral and written instructions.

Interpret, apply, and explain applicable federal, state and local policies, procedures, laws, codes and regulations including police records retention and dissemination policies and procedures.

Maintain composure, alertness and concentration while working for extended periods of time.

Compile, maintain, process, and prepare a variety of records and reports.

Deal tactfully and courteously with the public reporting emergencies and seeking information or filing a report.

Communicate clearly and concisely, both orally and in writing.

Establish and maintain effective working relationships with those contacted in the course of work.

Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training:

Equivalent to the completion of the twelfth grade supplemented by successful completion of the basic dispatcher course within a specified time period.

Experience:

Two years of increasingly responsible clerical experience that includes customer service in an environment with frequent interruptions.

 

EXAMINATION PROCESS 

Those applicants who meet the employment qualifications will be contacted via email regarding next steps in the recruitment process, a comprehensive multitasking test that assesses memory recall, map reading, spelling, sentence clarity, reading comprehension and data entry. Testing may be limited to the number of seats allowed in the testing center.  Those candidates who achieve a passing score on the multitasking test will be invited for a panel interview.  Successful candidates from the interview will be placed on an eligibility hiring list for hiring consideration.

SELECTION PROCESS 

Offers of employment will be subject to successful completion of a pre-employment background check, fingerprint clearance, physical examination, psychological evaluation, including a drug test.  An additional condition of employment includes employment verification and authorization to work in the United States, by completing the I-9 verification form designated by the USCIS.

TOOLS AND EQUIPMENT USED

Communications switchboard, including computer-aided systems, desktop and laptop computers including word processing software, copy machine, fax machine and two-way radio system.

PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit for extended periods, talk and hear radio and telephone conversation without aid.  The employee is occasionally required to walk.  The employee is frequently required to use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.

The employee must occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision and the ability to adjust focus.

WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.  The office is a low-light environment.  The type and nature of calls can create periods of extended stress.

AMERICANS WITH DISABILITIES ACT     

If you are a qualified individual with a disability as defined by the ADA and you need reasonable accommodation to participate in any of the examinations administered by the City of Ceres, you must notify the Human Resources Department in writing by the final filing date or review date for the specific job. Official documentation of your functional limitations to support your request may be required.

 

THE CITY OF CERES IS AN EQUAL OPPORTUNITY EMPLOYER COMMITTED TO DIVERSITY