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WHY JOIN THE REDWOOD CITY TEAM?

We offer a wide range of meaningful career opportunities with potential for growth, training and development, competitive salaries, flexible work schedules, paid time off, and robust benefits. The Redwood City team is guided by core values of excellence, integrity, service, collaboration, inclusion, and innovation.  Inherent in these values is a great organizational culture based on trust, strong and supportive leadership, respect, risk-taking, empowerment, and effective communication.

The community is known for its inclusivity, strong engaged neighborhoods, and civic pride. The City works diligently to maintain positive and productive relationships with community partners, together providing outstanding services, programs and opportunities for residents and businesses. This mix of tradition and progress, community, and diversity, makes Redwood City an extraordinary place to work and call home. If you’re looking to grow your career as a part of a hard-working and fun Public Works Services Department team that fosters innovation, creativity, and collaboration, we hope you’ll apply.  

 ABOUT THE POSITION

The City of Redwood City Public Works Services Department invites you to apply for the position of Utilities Field Supervisor in the Wastewater Division. The Wastewater Division operates and maintains the City’s sanitary sewer collection system and municipal stormwater system. Under general direction, the Utilities Field Supervisor plans, organizes, supervises, trains, and evaluates the work of assigned crews engaged in maintenance, repair, installation, construction, and regulatory compliance duties within the sanitary sewer collection system and municipal stormwater system.  Primary duties include supervising and evaluating performance of assigned staff, scheduling maintenance and repair work, responding to customer inquiries and requests, and traveling among various worksites to direct, supervise, and evaluate work performed in the field. This position is distinguished from the Public Works Superintendent in that the latter is responsible for the administration and management of a large operational division. 

Mill Valley Police Department Now Hiring:

Lateral Police Officers, Academy Graduates, & Academy Attendees
 

The Mill Valley Police Department is seeking dedicated, service-driven individuals to join our team as Lateral Police Officers, Academy Graduates, and Academy Attendees. Whether you are an experienced officer or beginning your career in law enforcement, we offer the opportunity to make a meaningful impact in a highly engaged and supportive community.

WHY MILL VALLEY?

Nestled at the base of Mount Tamalpais, Mill Valley offers a unique policing environment where community relationships come first. Our officers are trusted partners, problem-solvers, and visible leaders committed to maintaining a safe and welcoming city.

The City of Mill Valley offers hiring incentives including:

SALARY | BENEFITS | BONUS

• Salary: $8,701 - $10,577 (DOE)/Monthly + Benefits + Hiring Bonuses
• $20,000 Hiring Bonus
• 40-hour Vacation Bank (laterals only)
• 40-hour Sick Bank (laterals only)
• Vacation accrual to match total years of service 
• MOU scheduled raises July 2026

ABOUT THE COMMUNITY

Mill Valley, the third largest city in Marin County, is located 6 miles north of San Francisco at the foot of Mount Tamalpais. The population is 14,500 with another 16,000 within its sphere of influence. The city is primarily residential with an active commercial element supporting local needs. The cost of housing is high and is a factor applicants should consider.

The mountain and panoramic views of San Francisco create an awe-inspiring backdrop for thousands of hikers and mountain bikers who visit Mill Valley each year. They enjoy miles of fire roads and hiking trails both within the City limits and on adjacent Water District lands. Tourists visit the historic downtown on weekends and holidays, enjoying the numerous small specialty shops and fine restaurants, which comprise the majority of the downtown business.

ABOUT THE DEPARTMENT

The Mill Valley Police Department is committed to providing exceptional public safety service, education and preparedness in partnership with our community. The Department strives to develop professional and well-trained employees dedicated to upholding the highest standards of law enforcement.

The Mill Valley Police Department's mission is to provide a safe and secure community for our residents and visitors; protect life and property; enforce the law in transparent and equitable manners; and develop strong partnerships through community outreach, education, and collaboration.

Law enforcement, criminal investigation, patrol, traffic, crime prevention, and other public safety duties are provided by the Mill Valley Police Department under the direction of Police Chief Ignacio R. Navarro.

ABOUT THE POSITION

Under general supervision, a Police Officer is responsible to perform law enforcement and crime prevention work; to control traffic flow and enforce State and local traffic regulations; to perform investigative work; to participate in and provide support and assistance to special department crime prevention and enforcement programs. This is the entry level classification in the professional police series requiring sworn peace officer status.

Examples of Essential Duties (include but are not limited to):

•  Patrol the City in radio-equipped car or on foot.
•  Answer calls for the protection of life and property, and the enforcement of city, county, and state laws.
• Conduct both preliminary and follow-up investigations of disturbances, prowlers, burglaries, thefts, hold-ups, vehicle accidents, death, and other criminal incidents.
• Patrol the City and respond to calls related to traffic incidents and any other required emergencies.
• Observe, monitor, and control routine and unusual traffic conditions.
• Assist and advise motorists and enforce traffic safety laws.
• Make arrests as necessary.
• Interview victims, complainants, and witnesses.
• Interrogate suspects; gather and preserve evidence.

*Please note that the Job Description is currently under review, the job definition and duties contained in this announcement are representative of the job and are in substantial conformance to what the finalized description will include.

ADMINISTRATIVE ANALYST FOR PUBLIC WORKS

PUBLIC WORKS DEPARTMENT - SOLID WASTE / SAFETY 

 

Opens 04/27/26 - Closes 05/17/26

 

SUMMARY DESCRIPTION:

Under direction, performs a wide variety of professional analytical and administrative duties in support of assigned functions, operations, programs, department, and/or division; performs duties in support of various administrative operations and activities including special projects, research studies, budget analysis, and other specialized functions; coordinates and performs a variety of contract and grant administration duties; prepares various reports to improve the efficiency and effectiveness of operations; coordinates assigned activities with other departments, divisions, outside agencies, and the general public; provides information and assistance to the public regarding assigned programs and services; and may assign work or provide lead direction to clerical staff.

REPRESENTATIVE DUTIES:

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. 1. Administer and coordinate assigned functions or projects; participate in the development and implementation of goals, objectives, and priorities for assigned functions or programs; recommend and implement resulting policies and procedures; create and modify policy and procedural manuals and guidelines. 2. Prepare and present comprehensive reports that present technical, financial and statistical data, identify alternatives, and include conclusions, forecasts, and recommendations. 3. Participate in the budget development and administration for assigned area of responsibility; analyze proposed capital, operating, and maintenance expenditures; prepare reports and analyses related to impact of budgetary decisions; prepare financial forecasts; track and monitor budget expenditures. 4. Provide assistance in resolving operational and administration issues; identify issues and conduct research to find alternative solutions; make recommendations and assist in implementation. 5. Investigate, analyze, develop and prepare special studies or projects; perform complex research and analysis of new programs, services, policies, and procedures; prepare and present reports. 6. Plan, coordinate, and evaluate activities associated with assigned contracts; participate in research and evaluation of proposed contractual obligations and agreements; assist in contract negotiations and administration; monitor compliance with applicable contractual agreements. 7. Coordinates grant administration activities; prepare, write, review, and monitor grant applications; monitor existing programs for compliance with regulations. 8. Analyzes federal, state, and local legislative proposals for impact on assigned operations. 9. Coordinate, prepare, and conduct marketing, public relations, and outreach programs; prepare marketing material including brochures, posters, articles, advertisements, flyers, schedules of events, and pamphlets; attend and participate in community groups and meetings; educate the public on assigned programs. 10. Provide staff assistance to higher-level management staff; participate on and provide staff support to a variety of committees, boards, and commissions; prepare and present staff reports and other correspondence as appropriate and necessary. 11. Coordinate and collaborate with departments, divisions and outside agencies; serve as a liaison with public and private organizations, community groups and other social organizations; provide information and serves as a resource. CITY OF CERES Administrative Analyst (Continued) 12. Attend and participates in professional group meetings; stay abreast of new developments within assigned area of responsibility; maintain awareness of federal, state and local regulations. 13. Respond to inquiries in a courteous manner; provide information within the area of assignment; resolve complaints in an efficient and timely manner. 14. Lead, plan, train, review and coordinate the work of clerical staff assigned to perform functions and tasks in support of work responsibilities; provide information and feedback to appropriate supervisory staff regarding performance of assigned staff. 15. Perform related duties as required.

QUALIFICATIONS: 

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Operational characteristics, services and activities of assigned program area. Organization and operation of municipal government. Principles and practice of program development. Methods and techniques of data collection, research, and report preparation. Methods and techniques of statistical and financial analysis. Principles and procedures of financial record keeping and reporting. Principles and practices of budget preparation and administration. Principles and practices of accounting. Office procedures, methods, and equipment including computers and applicable software applications. Applicable civil, government and administrative codes. Principles and practices of public sector contract administration. Principles and practices used in grant development and administration. Public sector employee relations theory, practice and issues. Principles and practices of customer service. Principles of business letter writing. Basic principles of supervision and training. Policies and procedures of the assigned department. English usage, spelling, grammar, and punctuation. Pertinent federal, state and local laws, codes and regulations.

Ability to: Perform a full range of responsible analytical and administrative duties in support of assigned programs, functions, and/or department involving the use of independent judgment and personal initiative. Research and analyze problems and prepare recommendations on a variety of issues. Understand the organization and operation of assigned department and outside agencies as necessary to assume assigned responsibilities. Interpret and apply pertinent federal, state and local laws, codes and regulations as well as City policies and procedures. Participate in various organizational studies and analyses. Research, analyze and evaluate programs, policies and procedures. Collect, evaluate and interpret complex information and data. Prepare, research, negotiate, and monitor contracts and agreements. Prepare clear and concise administrative and financial reports. Maintain accurate and complete records on programs and operations. Assist with budget preparation and administration. Interpret technical information for a variety of audiences. Independently prepare correspondence and memoranda. Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. Adapt to changing technologies and learn functionality of new equipment and systems. Lead, organize, train, and review the work of clerical staff, as assigned. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work.

Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: A Bachelor’s degree from an accredited college or university with major course work in public administration, business administration, economics, environmental science/studies, or a related field. Experience: Four years of increasingly responsible administrative, analytical, and/or budgetary experience.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT: 

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office environment with extensive public contact and frequent interruptions. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction.

 

This recruitment is being managed by Bob Murray & Associates. For more information and to view the job brochure, please visit the following link:

Marin Water General Manager

Under supervision, the Community Service Officer (CSO) performs a wide range of field and office support duties in the patrol and support services divisions within the Marysville Police Department.

This is a specialized, full-time, non-sworn classification. The Community Service Officer has no powers of arrest.

Definition: 
To perform varied and routine non-sworn duties with emphasis on parking enforcement and vehicle abatement program.

Examples of Duties:

• Enforce sections of the Marysville Municipal Code, other enforcement codes; and assist other City Departments in various code enforcement

• Perform traffic control and non-violent crowd control

• Assist Police Officers in routine investigations and respond to and investigate non-injury traffic collisions
• Respond to general inquiries from the public not requiring a sworn officer, in person at the front counter, on the telephone, through electronic mail, or in the field; take and process crime reports; provide information, assistance and required forms.
• Participate in animal control enforcement activities.
• Respond to general public service calls and complaints; perform a wide variety of citizen assistance tasks.
• Operate computer systems and access data bases such as the California Law Enforcement Telecommunications System (CLETS) to enter, search, confirm and retrieve a wide variety of information related to local, state and national crime activity and investigations using established codes and screens, determine alternative approaches to locating information such as use of aliases and other name variations

• Complete effective presentations to community groups, provide crime prevention information, and help with community events and related duties.

• Testify in court or at hearings on case records and investigative activities.

The Marysville Police Department is an Equal Opportunity Employer and acts in accordance with the Americans with Disabilities Act. 

Assistant Water Resources Specialist I: $112,985.60 - $144,539.20 Annually
Assistant Water Resources Specialist II: $124,696.00 - $159,619.20 Annually
OR
Assistant Engineer I - Civil: $112,985.60 - $144,539.20 Annually
Assistant Engineer II - Civil: $124,696.00 - $159,619.20 Annually

Overview:

Do you want to be part of a dynamic team that helps ensure sustainable groundwater supplies? Valley Water is seeking qualified candidates to join the Groundwater Management Unit. This position uses and maintains groundwater models to simulate current and future groundwater conditions, supporting groundwater supply and planning programs and contributing to sustainable water management. Related analyses include mass balance, statistics, or other methods to prepare or review hydrogeologic reports and engineering analyses. Work directly supports water supply operations, managed aquifer recharge, drought response, Sustainable Groundwater Management Act (SGMA) compliance reporting, and the Water Supply Master Plan. Additional responsibilities may include environmental stewardship projects, land use reviews, and field monitoring activities.

This is a single position, for which the incumbent would be hired as either an Assistant Engineer I/ II or an Assistant Water Resources Specialist I/II. There are multiple ways a candidate may develop the skills and experience required to be successful in this role. Depending on the background and experience of the selected candidate, the exact classification will be determined at the point of hire.

Our Commitment: 
We are committed to building and sustaining a working environment where all individuals are respected and valued. We believe every member of our team brings unique perspectives that enhance our ability to serve the public effectively. By fostering a workplace with employees from the communities we serve, we broaden our collective understanding of the world around us and strengthen our mission to equitably provide safe, clean water, natural flood protections, and environmental stewardship.

About Valley Water:
Valley Water is a public agency with an operating and capital budget of $964 million, and over 900 employees. With headquarters in San José, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses and roadways, and partners with other agencies to provide trails and open space for the community.

 

Key Responsibilities include, but are not limited to:

• Conduct groundwater modeling, hydrogeologic studies, and investigations using and maintaining numerical groundwater models, statistics, or other methods to support water supply operations and planning. 
• Prepare and review reports regarding issues such as groundwater modeling and supply conditions, groundwater monitoring and protection, and surface water/groundwater interaction. 
• Support Valley Water's continued compliance with the Sustainable Groundwater Management Act.
• Analyze proposed projects, land use, regulations, and policies and develop recommendations for groundwater protection.
• Collect, validate, and/or interpret hydrogeologic data related to groundwater levels, groundwater quality, surface water, seawater intrusion, and land subsidence.

Ideal Candidate's Background Includes:

Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below.

Ideal Experience:

Assistant Water Resources Specialist I or Assistant Engineer I

No experience is required. Preferred academic/research focus includes:

• Academic projects or research in groundwater modeling and hydrogeology, including issues like groundwater supply, groundwater/surface water interaction, and/or seawater intrusion. 
• Use of groundwater flow models, geographic information system (GIS), statistics, Microsoft Excel, and computer programming to support academic or research projects.

Assistant Water Resources Specialist II or Assistant Engineer II

Two (2) years of professional level experience with responsibility for compliance with environmental permitting, water supply planning or distribution, groundwater management, mitigation of natural resource impacts, or hydrogeology or engineering civil.

• Proficiency using and maintaining groundwater flow models. 
• Project based work experience in groundwater management and hydrogeology including issues like groundwater overdraft, managed aquifer recharge, groundwater/surface water interaction, and/or seawater intrusion. 
• Proficiency in Microsoft Excel, including experience with functions, graphs, and pivot tables in Excel. 
• Experience using GIS and performing statistical analysis (e.g., trend test), and use of computer programming language.

Ideal Knowledge, Skills, and Abilities:

Assistant Water Resources Specialist I or Assistant Engineer I

• Effectively analyze, interpret, summarize, and present technical information and data. 
• Organize and prioritize multiple tasks in an effective and timely manner; set priorities and meet critical time deadlines. 
• Establish and maintain effective working relationships with colleagues, external agencies, the public, vendors, and contractors.
• Some knowledge of principles, practices, concepts, and standards of water resources management, hydrogeology, geology, and hydrology.
• Some knowledge of principles, practices, theories, and methods of groundwater modeling, groundwater budgets, and long-term water supply analysis.
• Practices of researching water resources issues and preparing and presenting effective and technical reports.

Assistant Water Resources Specialist II or Assistant Engineer II (in addition to level I)

• Evaluate alternatives, make sound recommendations, and prepare effective technical reports. 
• Communicate clearly and concisely, both orally and in writing. 
• Thorough knowledge of principles, practices, concepts, and standards of water resources management, hydrogeology, geology, and hydrology.
• Proficiency in numerical groundwater flow modeling, groundwater budgets, and long-term water supply analysis.
• Recent and on-going water resources related developments, including information technology, current literature, and sources of information related to the operations of assigned areas of responsibility.
• Independently conduct comprehensive water resources studies, investigations, and analyses.
• Interpret, apply, explain, and ensure compliance with applicable federal, state, and local policies, procedures, laws, and regulations, and Valley Water’s water resources policies and procedures.
• Effectively represent the unit and Valley Water in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations and in meetings with individuals.

Ideal Training and Education:

Assistant Water Resources Specialist I/II

Graduation from an accredited four-year college or university with major coursework in water resources management, natural resources management, planning, civil or other field of engineering, geology, physical sciences, earth sciences, natural sciences or a field related to assigned functional area(s). 

Assistant Engineer - Civil I/II

Graduation from an accredited four-year college or university with major coursework in civil engineering or a field related to assigned functional area(s).

OR  

Possession of a valid California Engineer-in-Training (EIT) Certificate with two (2) years of associated paraprofessional engineering experience.

Required License or Certificate

Registration with the State of California as a Professional Geologist (PG) or Professional Engineer (PE) is a plus. (if registered, a 2.5% differential will apply).

To review the Classification Specification for the Assistant Water Resources Specialist I/II, please click here
To review the Classification Specification for the Assistant Engineer I/II - Civil, please click here

Groundwater Management Unit (Position Code 76) 
Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date.

 

This position is eligible for a hybrid telework schedule, typically working 40% remote and 60% onsite.

To apply for this exciting career opportunity, please submit a cover letter and your detailed resume electronically to: apply@bobhallandassociates.com 

CLOSING DATE: MAY 8TH, 2026

For any questions regarding this position or the recruitment process, please contact: 

Joe Gorton at (707) 628-6846.

Learn more about this exciting opportunity by clicking the link below!

Junior, Assistant, or Associate Engineer | Job Details tab | Career Pages

 

SENIOR CIVIL ENGINEER 

Utilities Department – Engineering Section
$11,570.58 - $15,893.25 Monthly Plus Excellent Benefits
The salary range listed above reflects the full compensation potential for this position. However, initial salary placement will typically be at the lower end of the range and will not exceed 90% of the range maximum. Placement within the range will be based on the candidate’s relevant experience and qualifications. Progression through the range may occur over time, subject to continued service, good performance evaluations, and the City’s administrative policies.

Opportunity to work a 9/80 schedule with every other Friday off. 

This is a full-time, on-site position designed for direct collaboration with the team and active participation in daily operations. 

The City of Gilroy is an equal opportunity employer and supports workforce diversity, equity, inclusion, and belonging. Join our team! 

ABOUT THE POSITION
The City of Gilroy is currently recruiting a full-time Senior Civil Engineer for the Utilities Department. In this exciting opportunity the Senior Civil Engineer is poised to play a significant role in designing, implementing, and optimizing utility systems to ensure reliability, efficiency, and sustainability. The Senior Civil Engineer will help establish utility engineering standards, protocols, and infrastructure as it relates to water and wastewater for the City of Gilroy.

The Senior Civil Engineer will work under the direction of the Utilities Director and will manage, review, and perform duties relative to Utility Engineering and construction activities, supervise assigned employees, will direct and perform complex professional-level field and office engineering assignments, and play an important part in making a real-world difference in the community. Bring your skill set to make a major impact on Gilroy’s critical infrastructure!

A variety of Utility projects involve design, development, and construction of projects; therefore, exceptional project management skills are imperative to be successful in this role. You will collaborate with multidisciplinary teams to develop innovative solutions that address complex challenges, so your expertise and leadership will be instrumental in driving our projects to success.

Additionally, the Senior Civil Engineer will manage assigned staff and consultants and assist with budgeting tasks. Furthermore, the Senior Civil Engineer will provide and participate in critical team leadership to ensure that all utility engineering services, goals, projects, and initiatives meet the high-performance standards of the Department and City. 

THE TEAM AND DEPARTMENT

When you join our team, you lead a high-performing engineering team that keeps Gilroy’s water and wastewater systems reliable, safe, and future-ready — while supporting responsible growth and local economic development.

The Senior Engineer will shape capital improvement planning, asset management, and operations to improve system reliability and regulatory compliance.  You will join a dynamic and innovative team and work amongst Engineering professionals who share a passion for serving the residents of Gilroy and improving the community. The Utilities department strives for excellence in engineering design and operational efficiency, integrity, and accountability in our decision making, respect, and teamwork to leverage collective expertise in solving complex challenges to achieve common goals. 

 

 

EXCITING FIRST YEAR PROJECTS

• Utility Master Plan Strategic implementation and Capital Program Delivery 
• New Municipal Water Well Design and Construction Project
• Water Main Replacement Programs - Planning for Infrastructure Modernization 
• Sewer Collection System Trunk Line Rehabilitation and Repair project   

WHY THIS IS A GREAT JOB AND PLACE TO WORK

• Lead engineering projects that sustain and modernize critical water and wastewater infrastructure serving our community. 
• Opportunity for professional development and support career growth. 
• Opportunity to develop leadership and supervisorial skills and abilities. 
• The City of Gilroy has the feel of a “work family” to include a friendly and supportive working environment.
• Opportunity to work a 9/80 work schedule

 

**NO RESUMES, PLEASE - ALL WORK HISTORY MUST BE IN THE EXPERIENCE SECTION OF THIS SYSTEM**

PUBLIC SAFETY RESERVE DISPATCHER, Part-Time

 

 Starting at $24.68 per hour

 

SUMMARY DESCRIPTION

To operate a computer aided dispatch (CAD) and radio system, receiving calls and dispatching public safety equipment and personnel, and maintaining public safety records and reports.

DISTINGUISHING CHARACTERISTICS

Serves as a relief Public Safety Dispatcher. The Reserve Dispatcher performs the routine tasks and duties assigned to Public Safety Dispatchers working on-call and subject to various shifts and workday assignments including nights, weekends and holidays.

SUPERVISION RECEIVED AND EXERCISED

Receives immediate supervision from sworn or other supervisory personnel.

ESSENTIAL DUTIES AND RESPONSIBILITIES

·         Receive emergency and non-emergency telephone calls from the public and other jurisdictions.

·         Dispatch police personnel and equipment in response to such calls; transfer fire and medical                communications to appropriate agencies.

·         Relay emergency and non-emergency information to public safety personnel in the field.

·         Relay information to other agencies as required; search and relay warrant information.

·         Monitor multiple radio frequencies; maintain status of public works units, as necessary.

·         Maintain accurate record of location and status of public safety units.

·         Monitor security cameras and monitors for the various city facilities.

·         Assist public safety personnel in data collection or transmission.

·         Perform clerical duties related to public safety operations such as data entry, filing, answering phones and assisting the public.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

QUALIFICATIONS

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:

Operations, services, and activities of a public safety telecommunications and dispatch center.

Operational characteristics of modern public safety telecommunications equipment including computer aided dispatch systems and multi-channel radio systems.

Law enforcement and emergency service procedures for responding to and handling reported incidents.

Techniques of questioning for both emergency and non-emergency calls.

Methods and techniques of receiving, prioritizing, and dispatching emergency and non-emergency calls for service.

Functions of the Public Safety Department and other City departments.

Geographic features and locations within the area served.

English usage, spelling, grammar, and punctuation.

Modern office procedures, methods, and computer equipment.

Pertinent federal, state, and local laws, codes, and regulations.

Methods and techniques of telephone etiquette.

Methods and techniques of conflict resolution.

Principles and procedures of record keeping.

Ability to:

Respond to and resolve difficult and sensitive citizen inquiries and complaints.

Effectively communicate and elicit information from upset and irate callers.

Speak clearly and concisely in an understandable voice via radio and telephone and in person.

Hear and distinguish radio voice traffic within normal levels and over background noise.

Make independent decisions that affect the safety of public safety personnel, citizens, and property such as those involved in determining the urgency of requests received and the appropriate action to take.

Dispatch police units quickly and effectively.

Think quickly, calmly, and clearly in emergency situations.

Perform multiple tasks simultaneously.

Operate a variety of telecommunications receiving and transmitting equipment including radio transmitting communication equipment, teletype equipment, and computer equipment.

Operate specialized public safety computer systems and applications.

Read and interpret maps and other navigational resources and give directions.

Type and enter data accurately at 35wpm (words per minute).

Work under pressure, exercise good judgment, and make sound decisions in emergency situations.

Understand and follow oral and written instructions.

Interpret, apply, and explain applicable federal, state and local policies, procedures, laws, codes and regulations including police records retention and dissemination policies and procedures.

Maintain composure, alertness and concentration while working for extended periods of time.

Compile, maintain, process, and prepare a variety of records and reports.

Deal tactfully and courteously with the public reporting emergencies and seeking information or filing a report.

Communicate clearly and concisely, both orally and in writing.

Establish and maintain effective working relationships with those contacted in the course of work.

Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training:

Equivalent to the completion of the twelfth grade supplemented by successful completion of the basic dispatcher course within a specified time period.

Experience:

Two years of increasingly responsible clerical experience that includes customer service in an environment with frequent interruptions.

 

EXAMINATION PROCESS 

Those applicants who meet the employment qualifications will be contacted via email regarding next steps in the recruitment process, a comprehensive multitasking test that assesses memory recall, map reading, spelling, sentence clarity, reading comprehension and data entry. Testing may be limited to the number of seats allowed in the testing center.  Those candidates who achieve a passing score on the multitasking test will be invited for a panel interview.  Successful candidates from the interview will be placed on an eligibility hiring list for hiring consideration.

SELECTION PROCESS 

Offers of employment will be subject to successful completion of a pre-employment background check, fingerprint clearance, physical examination, psychological evaluation, including a drug test.  An additional condition of employment includes employment verification and authorization to work in the United States, by completing the I-9 verification form designated by the USCIS.

TOOLS AND EQUIPMENT USED

Communications switchboard, including computer-aided systems, desktop and laptop computers including word processing software, copy machine, fax machine and two-way radio system.

PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit for extended periods, talk and hear radio and telephone conversation without aid.  The employee is occasionally required to walk.  The employee is frequently required to use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.

The employee must occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision and the ability to adjust focus.

WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.  The office is a low-light environment.  The type and nature of calls can create periods of extended stress.

AMERICANS WITH DISABILITIES ACT     

If you are a qualified individual with a disability as defined by the ADA and you need reasonable accommodation to participate in any of the examinations administered by the City of Ceres, you must notify the Human Resources Department in writing by the final filing date or review date for the specific job. Official documentation of your functional limitations to support your request may be required.

 

THE CITY OF CERES IS AN EQUAL OPPORTUNITY EMPLOYER COMMITTED TO DIVERSITY