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TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

THE POSITION

Tri-City Mental Health Authority (“Tri-City”) is now actively recruiting for Chief Information Officer.  The Chief Information Officer will be responsible streamlining operations by implementing relevant technologies ensuring support and security, developing technological systems that will improve customer satisfaction, and managing the Information Technology Department. The Chief Information Officer is an executive management position and reports to the Executive Director.

A brief summary of additional responsibilities for this position are included, but not limited to:

• Select and implement suitable technology to streamline all internal operations and help optimize their strategic benefits.

• Analyze the costs, value and risks of information technologies to advise management and suggest actions.

• Collaborate with other executives and directors to measure system and resource use and allocation.

• Oversee the technological infrastructure (networks and computer systems) in the organization to ensure optimal performance.

• Closely collaborate with the Chief Compliance Officer and the Best Practices Department to ensure optimization of the Electronic Health Record platform and related workflows.

• Establish and monitor department budget, prepare cost-benefit analyses for changes IT workflows; design and monitor department KPIs.

• Direct and monitor the Systems Administration and Security Officer, Best Practices, and Operations in the establishment of a mechanism to track access to PHI within the practice, as required by state and federal regulation, and to allow qualified individuals to review or receive a report on access activity.

• Ensure that all access and distribution to protected health information is in compliance with federal, state, and agency regulations, including the Health Insurance Portability and Accountability Act (HIPAA) and The Health Information Technology for Economic and Clinical Health Act, Public Law 111-005 (“HITECH Act”).

• Work with the Systems Administration and Security Officer to monitor compliance with security practices and consistent application of sanctions for failure to comply with security policies for all individuals in the practice’s workforce and for all business associates (BAs), etc. and other duties as assigned.

OUR AGENCY

Tri-City Mental Health Authority is a public mental health agency providing all levels of mental health services for all age ranges, age 0 to Older Adult. The Chief Information Officer is an Executive Team member responsible to oversee the IT Department consisting of 4 full-time staff servicing an agency of approximately 208 employees.

Network Technician II: annual salary range is $68,827.20 - $83,657.60, hourly range is $33.09 - $40.22

Network Technician III: annual salary range is $76,273.60 - $92,747.20, hourly range is $36.67 - $44.59

The San Jose Police Department requires data and communications resources to be functioning twenty-four hours per day, seven days a week, 365 days per year.  The Police Department has the largest network in the City.  The Police WAN include 21 remote sites.  The Local Area Network (LAN) provides network connectivity to over 1,000 desktop computers, 440 Mobile Data computers, and over 80 data servers.  The department uses software applications to monitor networks, systems, and management of help desk requests.  The department's main network is currently using Microsoft Active Directory.

This position, working under the supervision of the Department Information Technology Manager in Systems Development Division will be responsible for the following functions:

·         Maintain vehicle Mobile Data Computers (MDCs) and Automated Information System (AIS) workstations

·         Respond to Help Desk requests, network troubleshooting (wired and wireless) up to the switch level.

·         Maintain and troubleshoot the department VoIP phone systems, and troubleshoot Windows operating systems (Windows 7 and Windows 10)

·         Install and manage desktop systems, manage virus protection, and the Police Department's network system.

Preferred: Microsoft Certified Professional Certification

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

To view the full announcement for this exciting opportunity with the City of San José, please visit the City of San José’s employment page by clicking on the link below.

Then click on the “Executive Opportunities” link.  Do NOT apply through CalOpps!

City of San José Employment Page

The Department of Public Works is seeking to fill an Information Systems Analyst position to function as a member of the Enterprise Asset Management Group in the Technology Services Section. The primary role of this position is to act as the technical lead supporting and managing a fully implemented activity-based asset management application with an Oracle backend database (FleetFocus by AssetWorks) and performing all duties necessary for maintaining, supporting, and optimizing systems supporting the Fleet Division.

This position must ensure business processes for users are documented and that systems meet customer expectations. This position is responsible for ongoing user training, report creation (using tools such as Crystal Reports), system administration, system support, maintenance, programming efforts, and must maintain excellent customer relations. This is a professional level position in the IT professional management series and may be expected to act in a supervisory role.

The ideal candidate must be able to work in a dynamic environment and effectively perform operational tasks in addition to implementing projects. The position will function with minimum supervision and must be a critical thinker and effective decision maker regarding database, application, policy, and procedure. Written and verbal communication skills are very important since this position will be the point of contact for internal customer technical support, client and division staff training, and Assetworks technical support. This position will mainly focus on duties outlined above but may be responsible at any time for new system implementation.

Duties may include but are not limited to:

• Master, manage, and support all modules of AssetWorks FleetFocus fleet management software (FleetFocus) application used by the Department of Public Works Fleet Division. 

• Plan, coordinate, and implement all application upgrades. Test and resolve production support problems in a prompt and efficient manner, including providing ITD DBA with all Oracle database scripts and structure to implement.

• Liaise with AssetWorks on the development of system enhancements to overcome known problems or further fulfill user requirements.

• Lead all QA, testing, and documentation of new releases within the FleetFocus platform.

• Develop, test, deploy and maintain hosted and web applications to address the Fleet Division business needs.

• Coordinate and maintain database objects (tables, views, stored procedures and packages) to support FleetFocus functionality.

• Develop reports using Crystal Reports or reporting services within the FleetFocus platform or other technology supporting the Fleet Division.

• Communicate effectively orally and in writing to technical and non-technical audiences.

• Act as subject matter expert for FleetFocus application and remain up-to-date with FleetFocus and general fleet management technology development trends, keeping knowledge and skills current.

• Manage Verizon NetworkFleet and GeoTab portals to maintain a digital blueprint of every aspect of a vehicle's operation.

• Build and deploy data visualization tools using Tableau and Microsoft Power BI to help department management access and interpret data.

This recruitment may be used to fill multiple positions in this or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Please note that applications are currently not accepted through CalOpps or any other third party job board application system. To apply, applicants must complete an application via the City of San Jose’s website at www.sanjoseca.gov/citycareers. 

The actual salary shall be determined by the final candidate’s qualifications and experience.  In addition to the starting salary, employees in the Legal Administrative Assistant II classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. The annual salary range for a Legal Administrative Assistant II is $64,792 to $78,728.  

This position is responsible for performing legal secretarial duties requiring both sound judgment and good technical skills.  These duties may include, but are not limited to, transcribing, preparing, processing, and e-filing pleadings/briefs in the various state and federal courts; preparing and processing correspondence, contracts, ordinances, resolutions, City Council memoranda, and other legal documents and instruments; maintaining calendars for attorneys; answering telephones and contacting other offices to provide, obtain, and/or coordinate information and/or appearances; and performing office filing; as well as organizing and maintaining a wide variety of information and materials in support of attorneys.  The skill level of this position places strong emphasis on accuracy, quality, and attention to detail.  A strong knowledge base of legal procedures and court rules (federal and state) is desirable.  This position involves a variety of legal matters including civil litigation, workers' compensation, and all aspects of municipal law.  Incumbent must be proficient in the use of personal computers and able to work with various types of software in the Microsoft Windows environment.
 
 

This recruitment may be used to fill multiple positions in this department.  If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

THE POSITION

The City of Dublin is currently seeking a seasoned Chief Information Security Officer (CISO) to oversee and implement City policy regarding information technology and information security use, direct the activities of the Information Systems Division, and participate as a member of the City Manager’s Office management team in departmental policy development and administrative planning.

EXAMPLES OF DUTIES

The following key elements describe the basic duties and responsibilities of the position:

• Administers, manages, coordinates, installs and upgrades the City's computer, network, telecommunications, and information technology hardware and software including City operated Wi-Fi networks; security systems including surveillance systems, alarms and access control technology; City's fiber network; and phone systems.
• Designs and develops requirements for systems technology, systems security and applications; performs and/or directs systems design work, operations and maintenance, program development, integration testing, deployment, training, and documentation.
• Establishes controls on data, system security and policy on the use of technology and application to City programs; analyzes procedures and recommends improvements; prepares reports.
• Prepares, manages, and monitors the Division budget; estimates costs and impact of new technology and applications;  consults  with  and  advises  City management on  information  technology,  systems  security, policies,  and the  status  of projects;  develops  procedures  for  handling  data,  operations  activities,  systems security and departmental requests for new technology and services.
• Confers  with  vendors  and  assists  departments  in  assessing  applicability to City's  standards  and  needs; evaluates  and purchases all information  technology hardware;  ensures cost effectiveness  and compatibility with existing systems; serves as liaison between vendors, purchasing,  and City departments;  negotiates with vendors to purchase information technology hardware and software.
• Selects, supervises, and evaluates the work of consultants and integrates consultant's work into the City's technology program; writes bid specifications for new equipment; reviews bids and makes decisions and recommendations.
• Directs the activities of managers/supervisors and staff in the Division;  plans, prioritizes  and assigns tasks and  projects;  monitors  work,  develops  staff  skills, evaluates  performance;  meets  regularly  with  staff  to discuss  and resolve workload  and technical  issues; sets  performance  standards  and develops appropriate goals and priorities; submits hiring and termination recommendations.
• Develops, evaluates and administers Department and Division goals, objectives, policies and procedures; assures Divisions' plans and activities are in compliance with all applicable laws, policies, regulations, timelines, and goals; reviews project work papers and approves project plans and procedures.
• Assures the integrity of Division work products, processes and procedures; monitors technical documents for accuracy, completeness, and compliance with Federal, State, and City policies and practices; reviews and prepares status reports and recommends appropriate actions.
• Assures a productive, efficient and technically competent work environment; assures effective communications with other City Departments and outside agencies; sets Division priorities and assures program and project deadlines and performance standards are met.
• Assures that any direct reports comply with all City safety requirements and practices.
• Makes presentations to the City Council and other groups; may be assigned to supervise ancillary operations as needed.
• Coordinates meetings with regional agencies, local businesses, and community groups as required. Maintains the absolute confidentiality of all records and information.
• Perform other related duties as assigned.

ABOUT THE DEPARTMENT

The City of Dublin’s Information Technology Division is one of six divisions in the City Manager’s Office.  The primary responsibility of the Information Technology Division is to oversee the installation and maintenance of City’s computer network systems and protect IT infrastructure, edge devices, networks, and data from malware attacks or breaches. The Division consists of five full-time staff:  Chief Information Security Officer, Information Systems Manager, Network Systems Coordinator, Information System Specialist and Information Systems Technician.

ABOUT THE CITY

The City of Dublin is located in eastern Alameda County, approximately 35 miles southeast of San Francisco. The City was incorporated in 1982 with a population of 63,659 within 14.59 square miles. Dublin’s strategic “crossroad” location at the intersection of Interstate 580 and 680 has made the City freeway close and conveniently accessible to the Bay Area with two BART stations.

COMMITMENT TO COMMUNITY SERVICE

The City of Dublin is continually striving to enhance the services provided to our customers.  The City organization is committed to creating a challenging and rewarding environment in which all employees representing the City are motivated to respond to the needs of the City’s customers.  In setting high standards for ourselves, we take pride in:

• Being a responsive and proactive City team, in touch with the changing needs and expectations of the Dublin community.
• Providing the highest level of quality service in all City programs and activities.
• Promoting a “can do” attitude using common sense along with technical/professional knowledge.
• Being committed to high professional standards.  A professional attitude encourages an objective approach to analyses of issues.
• Providing information and resources to our customers in a friendly and helpful manner.

Applications will be accepted until Friday, November 6, 2020 OR upon receipt of the first 100 applications- whichever occurs first.

Interviews: TBA

Resumes are not accepted in lieu of completing a city application.

DEFINITION

PC/LAN Technician I: Under supervision, performs skilled technical work on the City’s Personal Computers and Local Area Network, and network servers, including hardware, software and peripherals, and performs other duties as assigned.

PC/LAN Technician II: Under general supervision, performs complex technical work on the City’s Personal Computers and Local Area Network, and networks servers, including hardware, software, and peripherals, may supervise the work of lower level staff, and perform other duties as assigned. Positions in this class require frequent use of a high degree of independent judgment and interpretative ability. Duties do not always follow standard routines; the employee recommends changes in methods and procedures when necessary. The class is required to have operating knowledge of computer systems and greater overall experience.

Positions in the PC/LAN Technician II classification are flexibly staffed and normally filled from advancement from the PC/LAN Technician I class, or when filled from the outside, require specific technology experience. Appointment to this class requires the employee to be performing substantially the full range of PC/LAN Technician duties and to meet the qualifications for the class. The class requires the ability to work independently exercising judgment and initiative and a greater knowledge of the City’s computer systems.

EXAMPLES OF DUTIES

Analyzes, troubleshoots, and repairs computer systems and peripherals; provides end- user support for hardware and desktop applications; assists end-users in understanding personal computer functions and software application features; installs, replaces, and upgrades personal computer hardware, software and peripherals; may assist in developing and presenting training programs for end users; provides day-to-day support and maintenance of the City’s phone system.

MINIMUM QUALIFICATIONS

Knowledge of: Microsoft Office automation applications and operating systems; network infrastructure devices such as hubs, routers, and switches; TCP/IP and other network protocols; antivirus and other security precautions; PC hardware/software troubleshooting and resolution; network security; system backup and recovery techniques; file system management; hardware setup and configuration.

Ability to: Apply industry-standard techniques for servicing personal computers, including installation, upgrade, and replacement of hardware, software, and peripherals; lift and move computers and related equipment safely; interact positively and cooperate with co-workers, respond politely to customers, work as a team member, function under demanding time pressure, respond in a positive manner to supervision, and attend work and perform duties on a regular and consistent basis.

Experience:

PC/LAN Technician I: A minimum of one year of full-time experience in maintenance of personal computers.

PC/LAN Technician II: Three years of full-time experience in maintenance of personal computers.

Education:

PC/LAN Technician I: Graduation from high school or equivalent.

PC/LAN Technician II: Graduation from high school or equivalent.  An Associate Degree or vocational training in Computer Science or a related field, and/or an A+ Certification is desirable.

License: Possession of a valid Class C California Driver’s License.

Are you a motivated, energetic, and creative individual interested in working for an agency making a difference for people in Santa Clara County? Are you detail-oriented yet able to understand the big picture? The award-winning Santa Clara County Housing Authority (SCCHA) is looking for talented individuals to be a part of a collaborative, innovative organization dedicated to making homes and growing communities in Santa Clara County.  

We are currently seeking applicants for an Applications Administrator position in the Information Technology Department. Reporting to the IT Infrastructure Superviosor, the Applications Administrator will coordinate, implement, and manage the Housing Authority’s (Agency’s) business applications portfolio; performs technical assessments of recommended business application solutions based on end-user needs; coordinates support and monitors the performance and reliability of business applications; performs related work as required.  

TO VIEW JOB ANNOUNCEMENT, CLICK ON THE 'JOB ANNOUNCEMENT URL' BELOW.

Are you a motivated, energetic, and creative individual interested in working for an agency making a difference for people in Santa Clara County? Are you detail-oriented yet able to understand the big picture? The award-winning Santa Clara County Housing Authority (SCCHA) is looking for talented individuals to be a part of a collaborative, innovative organization dedicated to making homes and growing communities in Santa Clara County.  

We are currently seeking applicants for a Database Administrator position in the Information Technology Department. Reporting to the Assistant Director of IT and Facilities, the Database Administrator will perform high-level database and application management and planning to ensure reliability, resilience and expandability to meet current and future business needs and organizational goals. The Database Administrator actively participates and collaborates with Housing operations by providing leadership and vision for maximizing the organization’s investment in its core, foundational housing workflow product. The responsibilities include leading and facilitating technical and functional operations for Section 8 technology, software/application and associated interfaces. This position will own Section 8 database security in compliance with SCCHA policy, provide physical and virtual model recommendations and manage escalation support for Section 8 technology products.  

TO VIEW JOB ANNOUNCEMENT, CLICK ON THE 'JOB ANNOUNCEMENT URL' BELOW.