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POSITION:                 SUPERINTENDENT, BUS SAFETY & TRAINING (PS101469)

This position is on-call 24/7 and is located at the Bus Transit, San Rafael Office.

SALARY RANGE:           $117,728.00 - $142,292.80 annually plus excellent benefits

Employee pays 7% of salary/wage toward CalPERS retirement plan

POSITION DESCRIPTION:

The Superintendent of Bus Safety & Training is primarily responsible for the supervision of Transportation Supervisors, and Safety and Training staff. It also has the shared responsibility of managing Bus Operators.

This position will have the responsibility and accountability for investigating collisions, incidents and passenger complaints related to safety and issuing discipline. This will be the staff liaison position with  the Third Party Administrator. This position will also be responsible for the development of the Bus Operator Safety Program activities, enforce safety policies, monitor newly hired bus operators, and observe overall bus operator performance regarding safety incidents, compliance with safety operations, and general operating functions such as farebox, radio and head sign use. Will identify training needs based on operations trends. Will conduct first level hearings related to collisions and safety incidents as well as oversee all retraining for returning operators or those needing refresher training due to performance issues.

MINIMUM JOB REQUIREMENTS:

EDUCATION/EXPERIENCE REQUIREMENTS

• Bachelor’s degree in Public Administration, Business Administration, Transportation or a related field. Additional recent position-related experience may be substituted on a year-for-year basis in lieu of education. Applicants who do not possess a degree must attach a statement supporting additional recent position related experience.
• Minimum of 5 years supervisory experience in transit management is preferred.
• Five-years of full-time experience in safety and training, collision investigation, causation analysis, data analyzation, training programs, and DMV requirements, labor relations, and contract interpretation.

• Familiar with dispatch and street operations in a public transit agency.
• Familiar with Public Transit Agency Safety Plan (PTASP) and Safety Management System (SMS).
• Transportation Safety Institute (TSI) Train the Trainer certification is preferred.

LICENSE(S):

• Must possess and maintain a current, valid California Commercial Class B driver's license with air brakes and passenger endorsements. If not currently a commercial license holder, the successful applicant must obtain at a minimum a California Commercial Class B driver's license with air brakes and passenger endorsements within the 6 month probationary period.
• Must have a satisfactory driving record as defined by: No DUIs and reckless driving infractions within the last 7 years; No more than 2 moving violations within the last 3 years; and Operates District vehicles on a regular basis.

ESSENTIAL RESPONSIBILITIES:

• Responsible for the supervision and management of field supervision staff, and safety and training staff. This position also has a shared responsibility of supervising bus operators.
• Responsible for monitoring and managing the Public Transportation Agency Safety (PTASP) requirements as required by the Federal Transit Administration (FTA).
• Maintains a safety program for passengers and employees.
• Establishes department goals and objectives and ensures that key staff are cross-trained.
• Works closely with the Bus and Maintenance Departments to develop a training curriculum to address fleet safety issues.
• Develops and maintains safety awards and incentives program.
• Responsible for continued modernization of recordkeeping methods and training materials.
• Manages projects and/or provides oversight regarding on-board equipment, operating equipment (coaches), and training.
• Acts as District hearing officer for collision and operations grievance hearings.
• Acts as the District representative at hearings and/or arbitrations.
• Reviews customer service comments for trends and areas of retraining needs.
• Responsible for technical writing of policies, procedures, manuals, and training materials.
• Authors safety bulletins and monthly safety newsletter.
• Co-chairs the joint management/labor safety committee with union designee.
• Develops training and development plans for internal staff.
• Attends quarterly Training Instructor meetings.
• Develops and implements the annual Verification of Transit Training (VTT) curriculum.
• Maintains records in organized fashion and performs quarterly audits to ensure compliance with State and Federal regulations.
• Monitors Bus Operators Hours of Service (HOS) for compliance with State and Federal regulations.
• Develops emergency preparedness policies and procedures and materials and conducts staff training on these materials and prepares annual drill to test practical application of policies and procedures.
• Maintains monthly statistics and reports them on the proper form to proper District personnel for submission to FTA, NTD or other authority.

• Acts as District representative for CHP terminal inspection, DMV or other operational regulatory inspections.
• Responsible for onboard video surveillance equipment by conducting video reviews for collision investigation and to aid in resolving customer complaints.
• Analyzes safety trends and develop statistical reports outlining these trends, as well as develops policies, procedures and methods to reduce these trends.
• Maintains training manual for new hire bus operators.
• Acts as Bus Division representative to the Advisory Committee on Accessibility (ACA).
• Works with the Planning department and other officials on bus stop design and safety considerations.
• Manages the District Bus Operator Mentor program.
• Coordinates Bus Roadeo and other events and programs that promote a culture of safety.
• Keeps abreast and makes recommendations in areas related to best practices and new developments in the field of training and adult learning strategies.
• Conducts regular audits of safety and training records, makes recommendations on findings and conducts follow up as necessary.
• Performs all job duties and responsibilities in a safe and professional manner to protect oneself, fellow employees and the public from injury or harm by promoting safety awareness and following safety procedures in an effort to reduce or eliminate accidents.
• Performs other duties as assigned.
• Regular and reliable attendance and performance is required.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of:

• Collision investigation practices and procedures.
• FTA safety regulations, Federal Motor Carrier Safety Administration (FMCSA) statutes, California Code of Regulations (CCR) Title 13, and the California Vehicle Code (CVC) and any other law, regulation or rule related to the operation of public passenger carrying vehicles.
• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access).
• Transportation scheduling software (preferably Hastus), video security systems, and various computer programs and technology that are regularly used in the management of transit operations.

Ability to:

• Demonstrate effective interpersonal skills.
• Demonstrate effective written and oral communication skills.
• Perform collision analysis and develop specific corrective and preventive procedures.
• Prepare clear, complete and concise operational and statistical reports, correspondence, operating bulletins and memos.
• Effectively operate a personal computer using MS Word, Excel, Access, PowerPoint software and learn other software programs as required.
• Demonstrate proficiency in the use of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access).

PHYSICAL REQUIREMENTS:

24-hour on-call position which requires ability to work beyond standard office hours to attend evening and weekend meetings, meet with employees working swing and graveyard shifts and respond to emergencies. Designated District Emergency Services Worker. Will be required to work as an Operations member of the District’s Emergency Operations Center (EOC) or in the field as necessary during natural or man-made disasters. Ability to communicate in person and over the telephone. Ability to read printed materials and a computer screen. Routine use of computer, telephone and other office equipment. Ability to travel to District facilities.

APPLICATION PROCEDURE:

TO APPLY: www.goldengate.org/jobs

Applicants must apply online by the deadline date. Applications received after the deadline will not be considered.

The District’s Human Resources Kiosk is available for filling out and submitting your online application and employment documents. The HR kiosk is located at the San Rafael Office. For directions and general information, visit our website www.goldengate.org.

The District’s primary and official means of application notification is via EMAIL. Thus, applicants are advised to check their email for their application status updates.

THE FOLLOWING DOCUMENT(S) MUST BE SUBMITTED AT TIME OF APPLICATION:

1. GGBHT Online Employment Application

2. Resume (Scan and attach as PDF to your online application)

3. A statement supporting additional recent position related experience should be submitted for those applicants who do not possess a degree (Scan and attach as PDF to your online application).

4. DMV K4 Print-out which can only be requested from any DMV office (Scan and attach as PDF to your online application). This report provides your 3-year driving record. Please see below for additional instructions on this requirement:
   • For external applicants: The applicant’s submitted DMV K4 Printout should be dated within 30 days from the date of the job posting. A complete report has the word *END* in capital letters at the end of the report. Your official driving report can only be secured from any DMV office.

• • For internal applicants (District Employees) who are part of the Pull Notice Program, the Human Resources Department will request the applicant’s DMV report upon receipt of the applicant’s online application.

THE SELECTION PROCESS FOR THIS POSITION will include:

• • Assessment of education, training, and experience
  • Oral Panel Interview
  • Department interview for final candidates  
  • Medical Examination, post offer of “conditional employment” (this includes a drug screen and physical abilities examination)
  • Background, Employment and Security Investigation

* Positions in this classification are "Safety Sensitive" and will be required to undergo Drug and Alcohol testing prior to employment and will be subject to further random urine and breath alcohol testing throughout the period of employment

**The District will invite ONLY those candidates whose qualifications MOST CLOSELY MATCH the position requirements to continue in the selection process.  

AN EQUAL OPPORTUNITY EMPLOYER

The Golden Gate Bridge, Highway and Transportation District provides equal employment opportunity for all qualified persons based on merit and other job-related factors without regard to race, color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical and mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions) gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status, protected medical leaves, domestic violence victim status, political affiliation and any other status protected by state or federal law.

Applicants with Disabilities: The Human Resources Department will make reasonable efforts to accommodate applicants with disabilities to complete the Employment Application and in any job-related examination process. Please contact Human Resources at (415) 257-4535 to request assistance with an Employment Application. To request a job-related examination process accommodation, please submit your request to Human Resources with sufficient time to allow the District to consider the reasonableness of the request.

Revised 3/24/2020 MP

Closed:  When A Sufficient Qualified Applicant Pool  Is Achieved 

First Review of Applications:  April 23, 2020

Panel Interviews:  TBD

THE POSITION

Under general direction, performs a variety of professional level administrative, technical and analytical duties in support of the City’s human resource functions including recruitment, selection, classification, wage and salary administration, workers’ compensation and other risk management, employer-employee relations, labor negotiations, training, and related functions; provides information and assistance to City employees and the general public regarding human resources activities, policies, and procedures; may supervise or provide lead direction to clerical/administrative staff; and performs a variety of professional tasks in support of assigned area of responsibility.

Representative Duties

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

• Assist in the coordination and implementation of recruitment and selection activities including announcement development, application screening, and evaluation, examination selection and development, testing, and candidate certification.
• Conduct and implement classification, reclassification, and organizational studies; evaluate and determine appropriate classifications and structures; prepare written reports and recommendations; develop new and revise existing classification specifications.
• Participate in conducting wage, salary and benefit studies and surveys for the purpose of compensation administration and bargaining unit negotiations; compile data and prepare written reports including recommendations for action.
• Assist in the overall management of the workers’ compensation program; review initial workers’ compensation claims and determine type of claim to be established; serve as liaison with injured workers, City departments, attorneys, medical providers, and investigators in the management of injured worker claims; work closely with insured employees and department managers regarding return to work issues.
• Assist in the development and implementation of other risk management programs, such as occupational health and safety, and liability; serve as liaison on citywide Safety Committee, co-administering program with other departments and coordinating training; support Director, City Attorney and contract attorneys in litigation preparation.
• Provide assistance with employee relations issues; consult with managers and employees regarding the interpretation of personnel practices, policies, and procedures including related laws and regulations; provide information and assistance to departmental personnel regarding employee evaluations, disciplinary actions and other employee relations issues.
• Assist in employer-employee labor negotiations with various bargaining units; conduct a variety of surveys to gather and compile information for negotiation purposes; compile data and prepare various charts and graphs; work with finance to calculate negotiated costs.
• Assist in conducting intra/intradepartmental training programs and activities; coordinate implementation of training programs with department heads.
• Conduct research, analyze data, and prepare written and statistical reports and recommendations for a variety of human resource issues and topics; make oral presentations as required; update and revise written directives, rules, and regulations and various handbooks as appropriate.
• Conduct new employee orientation and exit interviews; ensure proper applicant notification.
• Respond to public inquiries in a courteous manner; provide information within the area of assignment; resolve complaints in an efficient and timely manner.
• Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of human resources administration.
• Perform related duties as required.
• May supervise other HR Staff.

QUALIFICATIONS

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:

Operations, services, and activities of a human resources program.

Principles, practices, and procedures of human resources administration in the areas of employment, compensation and classification, workers’ compensation, employee development, training, and benefits administration.

Resources to sustain current understanding of modern trends and legal issues in the field of human resource management.

Employment and employee relations issues.

Methods and techniques of research and analysis of personnel administrative and statistical data.

Principles of city government organization, functions, and management.

Basic labor relations, negotiation processes and employment law.

Workers’ compensation and related contract principles and theories.

Workers’ compensation claims adjusting, investigation, and administrative techniques necessary to participate in the management of claims from reporting of injury to settlement.

Basic principles and procedures of record keeping.

Business letter writing and report preparation.

Principles and practices of customer service.

Office procedures, methods, and equipment including computers and applicable software applications.

Pertinent federal, state, and local laws, codes, and regulations.

Ability to:

Perform professional personnel work with minimum supervision.

Make independent decisions.

Collect, compile, and analyze information and data.

Understand and analyze statistical information.

Make complete and accurate analyses, reports, and recommendations in a variety of personnel areas.

Work tactfully with and win confidence and cooperation of other departmental personnel, the public, and outside agencies and organizations.

Understand and assess needs and strengths of others.

Understand, interpret, and apply general and specific administrative and departmental policies and procedures as well as applicable federal, state, and local policies, laws, and regulations.

Prepare clear, concise, oral and written reports both narrative and statistical.

Formulate and conduct presentations to employees, supervisors, and department managers.

Plan and organize work to meet changing priorities and deadlines.

Operate office equipment including computers and supporting word processing, spreadsheet, and database applications.

Respond tactfully, clearly, concisely, and appropriately to inquiries from the public, City staff, or other agencies on sensitive issues in area of responsibility.

Communicate and interact in situations requiring tact, instruction, persuasion, and counseling including conferences, group discussion, individual interviews, and negotiations.

Demonstrate an awareness and appreciation of the cultural diversity of the community.

Communicate clearly and concisely, both orally and in writing.

Establish and maintain effective working relationships with those contacted in the course of work.

Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training:

A Bachelor’s degree from an accredited college or university with major course work in human resources, public administration, business administration, or a related field. Professional Human Resources certification is desirable.

Experience:

Five years of increasingly responsible professional human resources administration experience. A Master’s Degree in a related field may be substituted for one year of required experience that provides a generalist background.

PHYSICAL DEMANDS and WORKING ENVIRONMENT

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Work is performed primarily in a standard office environment with some travel from site to site.

Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information.

Vision: See in the normal visual range with or without correction.

Hearing: Hear in the normal audio range with or without correction.

EXAMINATION PROCESS 

Those top applicants who most closely match the needs and skills of the position will be contacted via email regarding next steps in the recruitment process, an interview and written assessment. Those candidates who achieve a passing score on the interview and written assessment will be placed on an eligibility hiring list for hiring consideration.

SELECTION PROCESS 

Offers of employment will be subject to successful completion of a pre-employment background check, fingerprint clearance, and physical examination including a drug test.  An additional condition of employment includes employment verification and authorization to work in the United States, by completing the I-9 verification form designated by the USCIS.

NOTE:  The City reserves the right to alter, adjust or change any portion of the examination process without notification.   The provisions of this bulletin do not constitute a contract or employment expressed or implied.  Any provision contained within may be modified or revoked without notice.

AMERICANS WITH DISABILITIES ACT

If you are a qualified individual with a disability as defined by the ADA and you need reasonable accommodation to participate in any of the examinations administered by the City of Ceres, you must notify the Human Resources Department in writing by the final filing date for the specific job.  Official documentation of your functional limitations to support your request may be required.

THE CITY OF CERES IS AN EQUAL OPPORTUNITY EMPLOYER

COMMITTED TO DIVERSITY

FINAL FILING DATE: We are accepting applications until closing at 5 pm, April 9, 2020

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the Regular and Full-time position of Senior Information Technology Technician in the Information Technology Department.  The normal work schedule is Monday through Friday, 8 –5 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

THE CITY

The City of Roseville (COR) incorporates the following Core Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

DEFINITION

To organize, assign and review the work of assigned personnel engaged in the performance of responsible technical duties related to computer hardware and software customer support; to perform duties requiring specialized knowledge; and to provide technical support to assigned supervisor.

DISTINGUISHING CHARACTERISTICS

The Senior Information Technology Technician is the advanced journey level in the Information Technology Technician class series.  Positions at this level are distinguished from other classes within the series by the level of responsibility assumed, complexity of duties assigned, independence of action taken and by the amount of time spent performing the duties.  Employees perform the most difficult and responsible types of duties assigned to classes within this series, which may include providing technical and functional supervision over assigned personnel.  Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility.

SUPERVISION RECEIVED AND EXERCISED

• Receives direction from a higher level supervisor.
• May exercise technical and functional supervision over technical information technology staff.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Plan, prioritize, and review the work of staff assigned to a variety of technical information technology functions that may include the installation and configuration of hardware and software, troubleshooting of desktop operating systems, and end user, as assigned.
• Develop schedules and methods to accomplish assignments ensuring work is completed in a timely and efficient manner.
• Participate in evaluating the activities of staff, recommending improvements and modifications.
• Provide and coordinate staff training; work with employees to correct deficiencies.
• Provide technical support in diagnosing and solving the more difficult problems by telephone or remote access; respond to help desk trouble tickets according to urgency and priority levels; log calls into help desk database and use helpdesk software.
• Develop documentation and standard operating procedures as they relate to assignment.
• Perform research to resolve problems or refer to higher level staff.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related work as required.

When Assigned to Client Services

• Oversee and participate in projects related to the deployment of PC’s, the procurement of software and hardware, and/or hardware consolidation.
• Test, implement and maintain computer systems to manage devices and automate distribution of software and security updates.
• Participate in the development and implementation of automation and process improvement in the areas of software distribution, security updates and the management of desktop computer.
• Test and implement upgrades to desktop enterprise applications and operations systems.
• Troubleshoot and resolve the more difficult projects related to network account management; provide support for emergency incident diagnosis resolution.
• Install and configure desktop computers, printers, and other desktop peripherals; install and support various software and train customers in the use of hardware and software.
• Support and troubleshoot current desktop operating systems; perform basic diagnostic testing; analyze root cause of problem and develop long-term solutions.
• Analyze failed equipment and perform repairs or return equipment to vendor; review and test vendor repairs.
• Order supplies and maintain and track inventory; assist in asset management of personal computers, laptops, and related peripheral equipment.

When Assigned to Network Infrastructure:

• Provide Tier I support, troubleshooting and resolving network related issues with city staff.
• Assist with Tier II support of the City network infrastructure systems and resources – assist in maintaining and documenting these systems; monitoring and management of all hardware and software associated with the City’s wireless and wired local and wide area networks.
• Work with vendors and city staff to implement new and upgrade existing solutions related to network infrastructure.
• Assist IT Analysts and Information Security Administrator to maintain security systems, components and configurations.

MINIMUM QUALIFICATIONS

Knowledge of:

• Principles and practices of information technology, including personal computers, hardware and software and related peripheral equipment.
• Principles and techniques of installing, repairing, and maintaining a variety of desktop hardware and software.
• Principles and techniques of advanced troubleshooting for desktop computer and printers in a network environment.
• Principles and practices of technical and functional supervision and training.
• Project management methodologies.
• Active Directory structure and functions.
• Microsoft Windows operating systems.
• Modern office equipment and procedures.
• Basic mathematical principles.
• English language; usage, spelling, grammar and punctuation.
• Customer service principles.

Ability to:

• Organize, assign and review the work of staff engaged in a variety of technical information technology duties.
• On a continuous basis, know and understand all aspects of the job.  Intermittently analyze work papers, reports and technical documents; research, identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
• On a continuous basis, sit at a desk for long periods of time.  Intermittently walk, bend, or stoop while installing/repairing equipment; twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use keyboard to communicate through written means; and lift or carry weight of 30 pounds or less.
• Perform the most complex and difficult duties related to technical personal computer, hardware and software customer support duties.
• Perform the more difficult system installations, problem correction and repair of equipment.
• Explain department and City policies regarding use of computer and communications systems.
• Effectively troubleshoot, diagnose, and resolve hardware and software issues.
• Train and instruct users in various desktop software and internet use and use and operation of a variety of peripheral equipment.
• Maintain confidentiality as necessary.
• Work evenings, weekends and standby, as required.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

EXPERIENCE AND TRAINING

Experience:

Two years of responsible experience performing duties similar to that of an Information Technology Technician II in the City of Roseville.

AND

Training:

An Associate’s degree or 60 semester units of college level course work including 18 units in a major field of study and 21 units in general education from an accredited college or university. Preferably in computer science, information systems, or a related field.  Two years of related work experience can substitute for an Associate’s Degree.

License or Certificate:

Possession of a valid California driver’s license by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-4, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3. How many years of experience do you have performing technical duties related to computer hardware, software customer support, providing project support for new and modified systems, and/or installing and configuring desktop computers and related peripheral equipment.

• Less than 2 years
• 2-3 Years
• 3-4 Years
• 4-5 Years
• 5-6 Years
• 6+ Years

4. Please describe your experience performing technical duties related to computer hardware, software customer support, providing project support for new and modified systems, and/or installing and configuring desktop computers and related peripheral equipment.

5. Please list your completed education from an accredited college or university. List the degree, major and institution. If you have not completed your degree, please attach your college transcripts in the attachment section of this application.  We will need to verify how many college units you have completed, if any.

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination.  The applicant’s experience and training will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

The Human Resources Department of the County of San Mateo is seeking well-qualified candidates for the position of Human Resources Information Systems Manager.

Overseeing the Human Resources (HR) Information Management Division of the office, the HR Information Systems Manager will:

• Oversee all Human Resources related systems

• Develop and implement short and long-term automation tactics and strategies

• Create process improvements, procedures, and end-user training guides

• Process employee data, generate HR-related reports, manage system upgrades, and maintain data integrity

• Build relationships with key stakeholders including the Information Services Department and partnering departments

• Manage the implementation and administration of electronic Civil Service/Personnel Files

• Provide supervision and coordinate staff support in a variety of information technology functions within the Human Resources Department

The HR Information Management Division is responsible for providing practical and innovative solutions to technology services and accomplishes this by leveraging user-friendly and up-to-date technology to increase efficiencies and maintain the integrity of HR information, enhancing services and transparency, providing accurate and timely reporting and analysis of workforce data and HR metrics, meeting and anticipating customer needs, establishing collaborative partnerships, measuring and monitoring process completion and quality of services.

The successful candidate will possess in-depth knowledge of HR-related software and how they work within a company's internal infrastructure, ensure all HR-related systems are regularly updated and compliant with labor regulations, translate technical information to simple language that any employee can understand, have excellent written and verbal communication skills, leadership skills, and enjoy driving positive change within an organization.

Current priorities for the division include:

• Implementation or enhancements of HR systems
• Data Analytics to predict workforce trends
• Streamline HR business procedures through technology
• Enhancing user adoption with our current HRIM system, Workday
• Rolling out HRIM upgrades and enhancements
• Configuring/implementing negotiated HCM required changes
• Expanding HR partners and managers' access to relevant information regarding their employees
• Leveraging technology to increase efficiencies in tracking, maintaining, and reporting HR metrics
• Enhancing the use of a document management system for employee personnel files
• Planning and coordinating the provision of desktop and server support services to ensure full utilization of technology resources
• Planning and coordinating the implementation of Voice-Over-IP (VOIP) in HR

The HR Information Systems Manager will be expected to stay current with trends and resources in information technology, evaluate, plan and implement the department's needs, have strong technical experience and expertise, and communicate effectively with executive leadership and business users. Human Resources is looking to streamline software making the customer user experience seamless through their career at the County of San Mateo.

Current information systems include Workday, NeoGov - Application Tracking System, Cornerstone - Learning Management System, SharePoint - electronic civil service files, Enviance - RSI Guard, Orgami - workers compensation. Technical knowledge in Workday is strongly preferred.

Duties of the position may include, but are not limited to, the following:

• Work closely with top management to determine areas which would benefit from automation and coordinate work within the department to implement appropriate systems; provide overall management of projects for the department
• Analyze and determine feasibility of automating programs, develop new applications, and modify existing applications

• Participate as the key department contact with the centralized Information Services Department to prepare and review needs analyses

• Perform departmental planning for automated systems and develop and manage the departmental automation budget

• Function as a team member working with managers in HR and with management of other departments in the development of integrated systems that affect more than one department

• Oversee staff and/or vendors to assure the department's needs are met

• Write procedures, memoranda, and instructional training material relating to staff use of automated systems

• Coordinate in-house user committee activities to assure that adequate resources are allocated to projects

• Supervise others doing administrative, technical, or clerical work in support of departmental automated systems

• Maintain and update manuals, code books, and computer control tables

• Research and resolve problem areas and discrepancies in computer programs

• Consult with staff on training needs and materials and develop and participate in in-service training programs to ensure proper data handling and transmission

• Make recommendations regarding department work-flow and operations to best take advantage of the benefits of new and modified automated systems

• Serve as Video Display Terminal Coordinator for the department, interpreting and implementing the County's policy as assigned

• Perform related duties as assigned

QUALIFICATIONS

Education and Experience:

Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to qualify is:

Three years of analytical or administrative experience that involved the application of data processing principles and techniques.

Knowledge of:

• Principles and methods of systems and procedures analysis

• Data processing principles, techniques, and capabilities

• Principles of supervision and staff development

• Principles and methods of statistical reporting

• Technical writing principles and techniques

• Modern office methods, including record keeping, storage, and retrieval

Skill/Ability to:

• Analyze, evaluate, and develop systems and procedures for data processing applications
• Interpret departmental business needs and policies to Information Systems, the County Manager, other departments, and vendors

• Conduct systems analysis and feasibility studies

• Supervise the work of others

• Train in the use of data processing methods

• Prepare and present technical reports and recommendations

• Negotiate with Information Services and other departments to assure that the department's interests are known and met

• Communicate clearly and concisely orally and in writing

• Establish and maintain effective and cooperative working relationships with others

• Work independently

• Perform financial analyses of data processing applications and budgeting for such applications

Are you interested in working for a top-notch organization that prides itself on a strong commitment to providing innovative services to the residents and businesses in San Mateo County?  Do you have a strong background in organizational development, employee engagement, project management, and strategic planning?  Are you creative, thoughtful, energetic, and personable?  If so, this position might be for you!
 
The Human Resources Department of the County of San Mateo is seeking highly-qualified candidates for the position of Associate Management Analyst / Management Analyst in the Organizational Development and Communications division.  The position manages internal and external talent development programs and events and provides strategic support and analysis to departmental and County initiatives.  The emphasis of the position has been employee engagement, succession planning, talent management, performance and development, and organization change for the Human Resources Department, all other County departments, and our regional and local partner organizations.
 
Specific programs have included: STEP – Supported Training and Employment Program for Foster Youth, Next Generation Management Talent Exchange Program, Next Generation Regional Internship Program, County-wide Employee Engagement initiatives, Onboarding and Exit Surveys, Career Development Day, Innovation Summit, Youth Hub, STARS – Employee Awards Program, and facilitating the Heart Walk fundraiser.  Other programs in which the Management Analyst plays a support role include Jobs for Youth, Youth Jobs Summit, Regional Fellowship Program, and County-wide performance pilots.
 
The successful candidate for this position will have exemplary skills in project management and event coordination, collaboration and community engagement, and relationship building and political astuteness.  The successful candidate will also have excellent communication and presentation skills, confidence in leading cross-departmental and regional projects, and proven experience interacting with employees throughout an organization including line staff, supervisors, managers, and executives including city managers and the County Manager.  Additionally, the successful candidate will demonstrate excellent and timely follow-up on assignments and meeting agendas.
 
Depending on the experience of the candidates, this position could be filled at the Associate Management Analyst level, or at the Management Analyst level. 
 
Associate Management Analyst is the journey-level and first level classification in the Management Analyst series.  Initially under close supervision, incumbents with basic professional administrative education and/or experience perform analytical and technical work within an assigned division/department. The impact of decisions is moderate, and the work is typically one of interpreting, explaining, or gathering information.
 
Management Analyst is the full journey-level class in the Management Analyst series. Incumbents develop and implement policies and procedures for a variety of projects and programs within an assigned department, including budget, contract, and human resources administration, management analysis, and program evaluation. Incumbents support the work of departmental management staff by conducting day-to-day administrative support activities and by providing a professional-level resource for organizational, fiscal, human resources, managerial, and operational analyses and studies. The work has technical and programmatic aspects requiring the interpretation and application of policies, procedures, and regulations. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.

DUTIES

Duties of this position may include, and are not limited to:

• Assist in developing goals, objectives, policies, procedures, work standards, and administrative control systems for the division assignments
• Develop and standardize procedures and methods to improve and continuously monitor the efficiency and effectiveness of operations in order to maximize resources; assess and monitor workload; identify opportunities for improvement and develop related recommendations
• Plan, oversee, and administer department-specific programs and projects
• Conduct a variety of analytical and operational studies regarding departmental and programmatic activities, including complex operational, regulatory, or administrative issues; evaluate alternatives, and make recommendations,
• Prepare comprehensive technical records and reports, identify alternatives, and make and justify recommendations
• Conduct special research projects and if necessary financial analysis for countywide programs and usage; produce findings and recommendations and prepare related reports
• Represent assigned department in interdepartmental, community, and/or professional meetings; confer with and coordinate with other County staff on a wide variety of administrative analyses and planning issues
• Serve as a liaison to public and private organizations, community groups, and other organizations; provide information and assistance to the public regarding assigned programs and services; receive and respond to complaints, requests, and questions relating to areas of responsibility
• Ensure compliance with all regulatory and reporting requirements and applicable laws, regulations, and professional practices
• Prepare and submit Board of Supervisor agenda reports and various other commission, committee, and staff reports, resolutions, ordinances, and correspondence regarding assigned activities
• Attend meetings, conferences, workshops, and training sessions and review publications and related materials to become and remain current on principles, practices, and new developments in assigned work areas
• Communicate orally, in writing, and/or through graphic representations and statistical summaries with colleagues, managers, employees, the public, organized employee groups, and representatives of various organizations
• May participate in the selecting, training, motivating, and evaluating assigned staff; direct the work activities of assigned staff; prioritize and coordinate work assignments; provide or coordinate staff training; review work for accuracy; work with employees to correct deficiencies
• Perform other duties as assigned

QUALIFICATIONS

Education and Experience: 
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying.  A typical way to obtain the required qualifications would be:

• Equivalent to graduation from an accredited four-year college or university with major coursework in business administration, public administration, or a related field
• At least one year of professional administrative experience is typically required at the Associate Management Analyst level, and at least 3 years for the Management Analyst level

 
Knowledge of:

• Project and/or program management, analytical processes, and report preparation techniques
• Organizational and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures
• Principles of mathematical and statistical computations
• Research and reporting methods, techniques, and procedures
• Principles and practices of county management and government
• Sources of information related to a broad range of county programs, services, and administration
• Recent and on-going developments, current literature, and sources of information related to organizational development and employee engagement
• Record keeping and documentation
• Techniques for effectively representing the County in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations in person and in writing
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and County staff

Ability to:

• Assist in the development of goals, objectives, policies, procedures, and work standards for the department
• Perform responsible and difficult administrative work involving the use of independent judgment and personal initiative
• Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work
• Plan, organize, and carry out assignments from management staff with minimal direction
• Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations
• Effectively represent the department and the County in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals

The Department of Transportation is seeking a seasoned construction professional for the Senior Construction Inspector (SCI) position in the Pavement & ADA Inspection section within the following: Pavement, Trees and Sidewalk, and Landscape Maintenance.  Under the supervision of a Principal Construction Inspector (PCI), this person will lead a small team of Associate Construction Inspectors (ACIs) and collaborate with engineers in the development and delivery of pavement maintenance and rehabilitation projects throughout the City in accordance with City standard plans and specifications. The SCI will manage contracts, track work progress, and interact with contractors, engineering staff, and members of the public. SCIs are responsible for clear documentation in daily logs, daily reports, and other forms that support accurate records of work performed.

Additionally, all SCIs support the development and review of maintenance specifications, as well as other programs in the Department of Transportation. The SCI is a supervisory position and will oversee the activities of Associate Construction Inspectors.

This recruitment may be used to fill multiple positions as mentioned above and other divisions or departments. If you are interested in employment in these classifications, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

The City of San Mateo Community Development Department is accepting applications for a

Plan Checker I/II/Engineer

You’ll be joining a team of talented professionals in a dynamic, collaborative work environment dedicated to serving the San Mateo community. You will work alongside a team of focused and highly motivated professionals who use their talent to provide essential development review and inspection services to our residents and businesses on a daily basis. The Plan Checker I/II/Engineer is an exciting opportunity for a talented professional to join a great organization and make a valuable contribution to the Building Division within the Community Development Department. You can review the detailed job description for Plan Checker I/II/Engineer on the City’s website.

Depending upon class level and assignment, duties may include, but are not limited to, the following:

• Review and examine construction documents, plans and specifications for one and two family, and multi-family residential, and basic commercial and industrial projects.
• Conduct plan checks on commercial and residential building structures; review structural calculations, fire resistance requirements, earthquake resistance and soils engineering. Conducts plan checks for commercial buildings to be remodeled and/or altered.
• Confer over the phone or in person with homeowners, builders, engineers, contractors, architects and the public to give information and interpret building codes and regulations and permit requirements; recommends necessary changes to obtain compliance with applicable building and zoning codes and regulations.
• Review corrected plans for conformity with requirements; ensures that proper building permit requirements are met.
• Receive and assess fees for new development and construction projects.  Issue and process building permit applications.
• Maintain records of incoming plans and those completed.
• Conduct field inspections as required. Make on‑site construction inspections on occasion, when required to confirm that construction complies with approved plans and specifications.
• Coordinate plan check activities with other City departments and with outside agencies.
• Initiate appropriate action to enforce code compliance.
• Prepare reports and written correspondence to architects, engineers, contractors and others related to the correction of plans and engineering detail.
• Confer with building inspectors on building‑related problems arising in the field during construction.
• Coordinate construction plans examination processes with those of other City departments and units.
• Monitor changes and legislation pertaining to assigned work; investigate new materials and substitute materials, and new methods of structural design; recommend appropriate changes in the building codes and regulations to the Deputy Building Official.
• Assist in staffing the public counter; issue building permits as required.  Maintain accurate records and write reports regarding the work as required.

ABOUT THE POSITION
City of Gilroy is recruiting a college intern to work in the Planning Division of the Community Development Department.  The Planning Division College Intern will support the City Planners, and will provide excellent customer service at the counter by: responding to inquiries, providing information, and checking permits and related applications.  The Planning Division College Intern will have an opportunity to manage one or more current planning projects.
 
 
WORK SCHEDULE
Internships can start as early as May 1, 2020 and end as late as September 30, 2020.  There is a possibility for the internship to be continued through June 30, 2021 (on a reduced schedule as described below.)
 
Interns may work full time (40 hours per week) up to 11 weeks during summer or when school is not in session.  Interns may work part-time (up to 25 hours per week) year round if working more than 11 weeks or when school is in session.
 
The official start and end date of the internship will be determined at the time of hire. Work hours are generally Monday – Friday between   8:00 a.m. to 5:00 p.m. Interns may be assigned to attend some evening and weekend events, and off-site meetings.
 
 
ABOUT THE TEAM AND ENVIRONMENT
The Planning Division team provides a supportive environment for interns to participate in projects at varying stages in order to gain a 360-degree view of planning cycles.  The mentoring provided and learning opportunities are exceptional.  Interns participate in meetings where discussions and questions are encouraged.  Interns are provided with mentoring and hands-on learning experiences while being introduced to public service and local government policy. 

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

TECHNICAL SPECIALIST - GIS

Salary Range: $25.73 - $35.35 (part-time/non-benefitted position)

DEFINITION

The position of Technical Specialist – GIS, will develop, support, and maintain new and existing GIS (Geographic Information System) layers and GIS user applications in a LAN/WAN and cloud environment. As part of the Information Technology Division, this position provides Town-wide GIS support to Town staff, with an emphasis on the Administrative Services Department (Economic Development and Community Events), and Development Services Department (Planning, Engineering, and Transportation Divisions).

DISTINGUISHING CHARACTERISTICS

This class is distinguished from the other positions in the Information Technology Division by its part-time status and the specific emphasis on development, implementation, and increasing usage of Geographic Information System by multiple departments. Under direction, the individual is responsible for organizing and performing analytical work within established schedules and standards using independent judgment and solving overall system problems.

SUPERVISION RECEIVED AND EXERCISED

Position reports to an Information Technology Analyst within the Administrative Services Department.  This is a journey level technical classification in the Information Technology Division.  Employees at this level will receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of and follow operating procedures and policies.  Successful performance of work requires the ability to work independently, perform complex analyses and research, assist Town staff in the use of the GIS system, and effectively facilitate group discussions. 

ESSENTIAL JOB DUTIES

The position will be responsible for the following primary tasks, including:

• Develop and maintain geographic information
• Maintain the Town’s GIS base layer
• Provide ad-hoc geographic data manipulation
• Perform spatial analysis for all facets of the Town’s GIS including the vector and attribute information and system interfaces
• Train GIS users in classroom and one-on-one settings
• Develop system documentation and user manuals
• Provide technical assistance with GIS applications and queries to all departments and divisions, as required
• Perform movement of equipment, as needed (up to 50 pounds)
• Other related duties as assigned

QUALIFICATIONS

Knowledge of:

• The concepts and use of GIS systems in general; current versions of ESRI’s ArcGIS/ArcMap geographic information software suite
• Local Area Networking Concepts (Microsoft)
• SQL Server databases as well as all forms of databases in general
• Windows 7 and 10 or higher desktop operating systems
• Microsoft Office Professional applications; knowledge of Windows Server 2008/2012, SQL Server database applications, networking devices and protocols, peripheral devices (external drives, printers, plotters, etc.) and their integration into systems is a plus.

Ability to:

• Design GIS databases; develop map production system to support Town needs
• Research and determine the accuracy of new and existing map layers through inspections and documentations
• Develop a map/layer library; standardize GIS methodology and document the GIS system; develop system handbook and procedures; maintain GIS layers
• Prepare customized reports based on spatial analysis and data linkage
• Maintain knowledge of GIS innovations and related hardware/software
• Conduct ongoing training for GIS users; analyze information needs and apply GIS technological solutions in satisfying customer needs.

Skill in:

• Communicating clearly, concisely, and effectively with a variety of personnel and vendors
• Establish and maintain effective working relationships
• Analyze data and information and draw logical conclusions
• Make mathematical calculations
• Understand customer requirements and translate them into GIS terms and actions
• Use independent judgment and initiative to make GIS recommendations; interpret, explain and apply policies, procedures, rules, and regulations; and understand and follow verbal and written directions.

EXPERIENCE AND EDUCATION

Any combination equivalent to two (2) years of college level coursework from a fully accredited college or university with a major in GIS, geography, computer science or a related field or three (3) years of related GIS work experience using ESRI products including ArcGIS and ArcMap.  Experience with Tyler Technologies Energov Land Management application is also desirable. A Bachelor’s Degree is highly desirable. 

RECRUITMENT CONTACT

Contact Phone: (925) 314-3327

Contact Email: cpriest@danville.ca.gov