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FINAL FILING DATE:  Qualified and Regular City Employees should submit an application to the Human Resources department no later than 5 pm, September 26, 2019.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the Regular and Full-time position of Wastewater Treatment Plant Operator Grade IV in the Environmental Utilities Department.  The normal work schedule is Monday through Friday, 8 –5 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

DEFINITION

To organize, assign, and review the work of assigned personnel responsible for the continuous operation of the City’s two wastewater treatment plants; to operate either of the City’s two wastewater treatment plants on an as needed basis; and to provide administrative support to assigned supervisor.

DISTINGUISHING CHARACTERISTICS

This is the advanced journey level class in the Wastewater Treatment Plant Operator series. Positions at this level are distinguished from other classes within the series  by the level of responsibility assumed, complexity of duties assigned, independence of action taken, by the amount of time spent performing the duties and the ability to perform the full range of duties assigned including those that require a Grade IV Wastewater Treatment Plant Operator certificate.  Employees perform the most difficult and responsible types of duties assigned to classes within the series including training new staff, assisting in the supervision of plant operations, and assisting in budget preparation. Employees at this level are required to be fully trained in all procedure related to assigned areas of responsibility.

SUPERVISION RECEIVED AND EXERCISED

• Receives direction from the Wastewater Treatment Plant Chief Operator.
• Exercises technical and functional supervision over assigned Operations staff and day to day treatment plant operations.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Plan, prioritize, and review the work of staff assigned to operate and monitor the City’s wastewater treatment plans.
• Develop schedules and methods to accomplish assignments ensuring work is completed in a timely and efficient manner.
• Participate in evaluating the activities of staff, recommending improvements and modifications.
• Provide and coordinate staff training; work with employees to correct deficiencies.
• Operate SCADA (Supervisory Control and Data Acquisition) computer equipment to control and monitor flow of wastewater treatment and processing chemicals through the treatment plant and reclaimed water distribution system; monitor gauges and meters and record meter readings; maintain shift log.
• Observe variations in operating conditions; interpret computer, meter and gauge readings; check, standardize, and calibrate instruments, analyzers and chemical feed pumps; start and stop electric driven pumps and motors to control and adjust flow and treatment processes.
• Respond to all plant alarms and take necessary actions to prevent damage to machinery and facilities; may coordinate and assist the electrical and mechanical workers.
• Collect samples and perform routine laboratory tests and analysis; determine chemical and physical characteristics of raw, settled, filtered, and finished reclaimed water; interpret results and make necessary changes to keep the plant effluent exceeding NPDES and Title 22 requirements.
• Inspect mechanical equipment for proper working order and prepare/submit work orders for mechanic and/or electrical maintenance attention; perform routine maintenance work.
• Participate  in  preparation  of  reports  to  internal  divisions  and  department; and  participate  in preparing costs estimates related to budget recommendations.
• Based on assignment, operate and monitor remote sites; make process control decisions for plants and remote sites that other operators may implement.
• Maintain records and documentation; respond to customer questions and complaints; and assist in oversight and training of less experienced wastewater treatment operators.
• Communicate and monitor treatment goals and strategies set by the Wastewater Treatment Plant Chief Operator with Operations staff.
• Coordinate plant operations with contractors performing work on the treatment plant sites.
• Assist in development of safety procedures including the development of job hazard analyses, energy control procedures, required training, and participate in safety/hazardous materials inspections and follow up.
• Maintain and oversee Operations’ staff schedules.
• Assist in the development of the annual budget.
• Build and maintain positive working relationships with co-workers, other City employees, and the public using principles of good customer service.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

• Principles and practices of technical and functional supervision and training.
• Principles, practices, and regulations related to operating a wastewater treatment plant in accordance with the scope of duties allowed by a Wastewater Treatment Plant Operator Grade IV certificate.

Ability to:

• Provide technical and functional supervision over assigned staff; effectively train staff.
• Perform wastewater treatment plant operations/activities as provided within the scope of a
• Wastewater Treatment Plant Operator Grade IV certificate.
• On a continuous basis, know and understand operations, and observe safety rules. Intermittently analyze problem equipment; identify and locate equipment; interpret work orders; remember equipment location; and explain jobs to others.
• Intermittently, sit while studying or preparing reports; bend, squat, climb, kneel and twist when performing installation of equipment; perform simple and power grasping, pushing, pulling, and fine manipulation; and lift or carry weight of 40 pounds or less.
• Keep and maintain written records and reports.
• Communicate clearly and concisely, both orally and in writing.
• Based on assignment work nights and weekends to include 24 hour shifts.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Work independently exercising judgment and initiative to operate the full range of tools and mechanical equipment.

EXPERIENCE AND TRAINING

Experience:

Two years of increasingly responsible experience operating a wastewater treatment plant, similar to that of a Wastewater Treatment Plant Operator – Grade III with the City of Roseville.

Training:

Equivalent to completion of the twelfth (12th) grade.

License or Certificate:

• Possession of a valid California driver’s license by date of appointment.
• Possession of a Wastewater Treatment Plant Operator Grade IV certificate issued by the State Water Resources Control Board by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-4, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3. How many years of experience do you have operating a wastewater treatment plant?

• Less than 4 years
• 4-5 Years
• 5-6 Years
• 6-7 Years
• 7-8 Years
• 8+ Years

4. Do you possess a valid Wastewater Treatment Plant Operator Grave IV certificate issue by State Waste Resources Control Board? If yes, please indicate the expiration date.

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their Supplemental Questionnaire scored in the Formula Rate Examination.  Based upon responses to the supplemental application questions 2-4, the applicant’s responses will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List. Final promotional appointment is contingent upon having successfully passed a City-paid pre-employment medical exam specific for the position for which applied.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

Distinguishing Characteristics:  The Library Clerk  is a part time permanent position with the St. Helena Public Library.  Under direction of the Adult Services Supervisor, this person will work such duties as checking books in/out, answering telephones, preparing library cards, and providing reference and readers advisory services. This person will understand and promote the variety of library services available.  Performs other related duties as required.  Hours may vary from 10-16 hours per week and are set at the time of appointment; may include day, night, and/or weekend hours.

Duties and Responsibilities:

• Check books in and out; issues library cards.
• Answer telephones and provides information.
• Assist patrons and explains the use of computers as well as other related equipment and software available for general use.
• Perform opening and/or closing procedures as directed.
• Provide public with information on library policies and procedures.  Assist patrons in use of library facilities, resources, and collections.
• Assist in the selection and maintenance of Spanish language materials at the library.
• Assist in helping to provide programs for Spanish speakers.

The Grant R. Brimhall Library is currently accepting applications to fill a part-time Library Aide position in the Technical Service Division.  The position is responsible for general clerical duties associated with acquisitions, cataloging, and processing functions in the Library.

Primary Responsibilities

• Acquisitions procedures include preparing book orders, verifying book deliveries against invoices, and maintaining records of acquisitions
• Assisting in the copy cataloging process by searching and entering data in the automated library system to facilitate access
• Physical processing of materials including typing labels, covering books, and affixing radio frequency identification (RFID) tags
• Verifying and revising records in the database to ensure spine labels match items before sending to shelves
• Assisting in the preparation of monthly statistics, including running routine reports
• Assisting with Circulation duties including checking in/out of materials as needed

The work schedule is approximately fifteen hours per week.

THE POSITION

Under general direction, the Web and Database Administrator coordinates the design, development, programming, and maintenance of the City’s Internet and Intranet web sites; maintains on premise and cloud databases and related services, including the security, effectiveness, efficiency, appeal and troubleshooting of databases; and develops databases and/or web applications that are in compliance with applicable city government requirements, standards and best practices.

ESSENTIAL DUTIES

Duties may include but are not limited to the following: 

• Strategically plan, develop, execute and manage the City website (architecture, format and design) in a way that makes it user friendly and effective;
• Design and optimize city Intranet site on SharePoint, using feedback from department leads and power users. 
• Ensures the clear, comprehensive and accurate presentation of the City’s on-line presence in the Internet/Intranet web sites.
• Design, develop and maintain web site documents, templates, graphics and navigational tools;
• Work cross-functionally among City departments to determine needs and ensure web solutions are developed to address those needs;
• Collaborate with the Communications and Marketing team to ensure proper branding and messaging is integrated into the architecture and content of the web sites;
• Track, measure and report on key website metrics for effectiveness of customer engagement;
• Keep current on emerging trends to ensure optimal user experience and engagement;
• Design, develop and maintain highly available databases, developing project plans that translate department needs into technical requirements.
• Execute complete database solutions from evaluation to implementation. This may include researching and implementing “off the shelf” database applications or the development of unique in-house applications which should be protected by an appropriate authorization constraint;
• Develop and enforce data management standards and/or new development protocols that promote standards and ensure that all applications are fully compliant with applicable regulations and best practices;
• Work closely with IT peers to maintain the integrity of the city’s data through multiple access schemes; facilitate sharing of common data by overseeing proper key and index management. Monitor database backups, install, upgrade and maintain database software; restore and/or recover data as necessary;
• Create data flow and data life-cycle documentation; develop and maintain internal database documentation describing requirements, design specifications, implementation and ongoing changes in applicable procedures for use by end users as well as other network personnel.

Please click the links below for complete details regarding this recruitment.

The City of Rocklin is looking for an Information Technology Specialist for the IT Division to perform a variety of technical duties in the Support Services program area of the  Information Technology Division; assists with the maintenance and administration of the day-to-day operations of the City-wide network; provides technical  support to City Departments related to a variety of computer hardware, peripherals, and software applications; manages user accounts and user access to network resources; provides technology training to department users; works with vendors to resolve hardware and software issues; assists Application Services staff with daily business and enterprise application administration and support; assists Infrastructure Services staff with daily network and server administration and support;  performs related work as required.

This journey-level classification performs specialized functions associated with the City’s information systems. Responsibilities include technical desktop support, troubleshooting hardware and software applications, assuring the security of personal computers, and assisting with the implementation of new software and/or hardware, and the overall maintenance of user accounts. Activities require a high degree of skill, judgment, and responsibility.  Assignments may be flexible but within the design and procedural framework established by higher-level classes. This class is distinguished from the Senior Information Technology Specialist in that the latter is the advanced journey-level leadworker responsible for providing lead direction to IT Specialists and overseeing the City’s help desk which includes reviewing, prioritizing, assigning, and scheduling work.

FINAL FILING DATE: We are accepting applications until 5:00 pm on October 3, 2019

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department establishing an employment list for the citywide classification of Senior Engineer. The employment list that will be established from this recruitment may be utilized to fill future regular, temporary, and limited term vacancies in the City for the duration of the list.  The term length for limited term vacancies is not guaranteed but cannot exceed 36 months. The normal work schedule is Monday through Friday, 8 –5 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

DEFINITION

To plan, organize, direct and supervise professional engineering work related to the investigation, planning, design, construction, and maintenance/operation of a variety of public works facilities, systems, projects and/or private development projects and programs; and to perform a variety of complex and difficult engineering tasks relative to assigned area of responsibility.

DISTINGUISHING CHARACTERISTICS

The Senior Engineer class recognizes positions that perform advanced journey level duties, including first-line supervisory responsibilities over professional staff and are responsible for significant projects and/or program area(s) within a work unit or department.

SUPERVISION RECEIVED AND EXERCISED

• Receives direction from higher level engineering staff.
• Exercises direct supervision over professional engineering staff.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Recommend and assist in the implementation of goals and objectives; establish schedules and methods for planning, design, construction, rehabilitation, operation/maintenance of a variety of public works and utilities projects and/or programs; implement policies and procedures.
• Plan, prioritize, assign, supervise and review the work of staff involved in a variety of public works and utility projects and/or programs.
• Inspect and evaluate operations and activities of assigned responsibilities; recommend improvements and modifications; prepare various reports on operations and activities.
• Participate in budget preparation and administration, including the capital improvement budget; prepare cost estimates for budget recommendations; submit justifications for services, labor, materials and related resources for public works and utilities projects and/or programs; monitor and control expenditures.
• Manage and/or participate in the preparation of complex engineering studies and reports related to public works, utilities, and capital improvement projects according to section assignment; oversee coordination of assigned section activities with other City departments, divisions, and sections, outside agencies, citizens, consultants, and developers.
• Participate in the selection of staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures.
• Initiate and conduct engineering planning studies to identify public works systems and facilities needs and associated standards for planning, design, construction, and maintenance/operation.
• Initiate and conduct engineering design and manage construction of public works and utility facilities.
• Supervise, review, and participate in preparation of environmental assessments and studies related to City and private projects; meet with developers to discuss proposed projects or to resolve design issues; review new development plans.
• Research, recommend and/or select consultants and contractors for various projects; negotiate contracts and review work plans, monitor progress and authorize payments according to contract terms and conditions.
• Participate as staff on special committees established to benefit or develop the city.
• Prepare and present information to City Council and various commissions.
• Answer questions and provide information to the public and city leaders; investigate complaints and recommend corrective action as necessary to resolve complaints.
• Build and maintain positive working relationships with co-workers, other City employees, and the public using principles of good customer service.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

• Principles and practices of professional engineering as applied to a variety of public works, utilities, building/facilities construction, and/or private development projects.
• Methods, materials and techniques used in planning, design, construction, and maintenance/operation, and rehabilitation of a variety of public works and utility facilities and systems.
• Principles and practices of supervision, training and performance evaluations.
• Principles of budget monitoring.
• Principles and practices of safety management.
• Principles and practices of capital project management.
• Principles of hydraulic engineering of open and closed systems.
• Pertinent local, State and Federal laws, ordinances and rules.
• Modern office procedures and computer equipment and software such as AutoCAD, GPS, GIS, ArcView, ArcInfo and software related to specific department operations.

Ability to:

• Organize, implement and direct professional engineering work related to a variety of public works and utility operations/activities.
• On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
• On a continuous basis, sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.
• Interpret and explain pertinent City and related public works engineering policies and procedures.
• Assist in the development and monitoring of assigned project and/or program budgets and provide input to the overall capital improvement plan.
• Develop and recommend policies and procedures related to assigned operations.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Communicate clearly and concisely, both orally and in writing.
• Supervise, train and evaluate assigned staff.

Experience and Training

Experience:

Two years of responsible professional engineering work similar to that of an Associate Engineer with the City of Roseville, including one year of lead or supervisory responsibility.

Training:

A Bachelor’s degree from an accredited college or university, preferably with major course work in civil, environmental engineering, construction engineering technology or a closely related field..

License or Certificate

• Possession of a valid California driver’s license by date of appointment.
• Possession of a current certificate of registration as a Professional Civil Engineer in California, may be required by the position.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-3, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. How many years of experience do you have performing professional engineering work in the investigation, planning, design, construction, and maintenance/operation of a variety of public works facilities, systems, projects and/or private development projects?

• Less than 2 years
• 2-3 years
• 3-4 years
• 4-5 years
• 5+ years

3. Do you currently have a current certificate of registration as a Professional Civil Engineer in California?  If so, please provide the certificate of registration number.

4. The following questions are specifically tailored for the specific departments.  If you don’t have the experience, please be sure to answer “NA” after each question to move forward.  I understand and agree with the above instructions.

• Yes
• No

The following questions pertain to the Environmental Utilities department:

5. What have you found most challenging in your supervisory role and what have you done in response to it?

6. If a project team member is being disruptive to the team’s collaborative efforts and/or progress, what will you do to address the situation?

7. Describe a demanding design/or construction project you successfully completed. How did you navigate the challenges?

8. How do you assess priorities and how do you assign them?

9. Please describe your experience working on projects involving the planning, permitting, construction and rehabilitation of potable water or wastewater infrastructure.

10. Please describe your experience working on projects involving water resources planning.

The following questions pertain to the Development Services department:

11. What is the purpose of our Improvement Standards?  When would you feel it would be appropriate to deviate from our Improvement Standards?

12. Please explain your understanding of the steps it takes within the development process of a municipality to get a “project” approved and built.

13. Please list your experience in reviewing or designing improvement plans as it relates to grading, drainage, roadways and utilities.

The following questions pertain to the Public Works department:

14. Provide an example of a time you have organized and/or how do you build consensus amongst - a diverse group of people to accomplish a task?

15. How do you delegate responsibility for an assignment? Who do you choose and how do you delegate? What do you do to monitor and follow up on progress?

16. What skill sets do you feel are most important in a leader of a successful Traffic Engineering Team?  Give an example where you used these skills in your current/last position?

17. What do you think is more important for a Traffic Engineering Manager: Technical or Supervisory skills?  Why?

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination.  The applicant’s experience and education will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

Sonoma County Library

Announces an Employment Opportunity

LIBRARY SPECIALIST – COLLECTION SERVICES-

ROHNERT PARK HEADQUARTERS - 32 HOURS PER WEEK – PART TIME

We are seeking a customer service driven professional to perform routine library work in materials support for Collection Services at Rohnert Park Headquarters.

THE POSITION:

Please see the attached job specifications for full details about this position. The tentative schedule is Monday 8am-5pm, Tuesday-Friday 8am-2pm.

TYPICAL DUTIES include, but are not limited to:

• Maintains accurate and detailed records, verifies accuracy of information, researches discrepancies, and records information.
• Performs other duties as assigned.
• Uses a computer and the Integrated Library System (ILS) to enter and retrieve information, record statistics, perform basic circulation functions, to locate library materials and/or to route processed materials to appropriate branches.
• Processes incoming and outgoing Interlibrary Loan material.
• Receives and opens Interlibrary Loan materials from other library systems in the mail; processes for distribution to branches.
• Processes returns of Interlibrary Loan material from branches and from other library systems
• Processes and packages library materials to mail to other library systems.
• Sorts mail; distributes mail; uses postage machine to print postage and prepare outgoing mail.

MINIMUM QUALIFICATIONS

Equivalent to the completion of the twelfth (12th) grade and two (2) years of library, customer service, clerical or office support work experience.  An Associate’s degree, or higher, from an accredited college or university can substitute for the required experience. 

 DESIRED SKILLS AND ABILITIES:

• Close attention to detail
• Ability to work independently while following established procedures

WORKING CONDITIONS:

Incumbent will perform repetitive arm/hand movements using a keyboard and mouse, and will grasp/handle materials that weigh up to and occasionally more than 25 pounds. Incumbent will push wheeled carts weighing up to or occasionally more than 100 pounds.

SALARY RANGE:   $22.83/hour to $28.52/hour plus prorated benefits

CLOSING DATE:    5:00 pm, Friday, October 4, 2019

APPLICATION PROCESS:  Please go to https://www.calopps.org/sonoma-county-library to apply. Applications must be complete and submitted by the final filing date in order to be considered. Incomplete and/or inaccurate applications may result in disqualification from the recruitment process. Resumes will not substitute for a completed application.

The application process may contain one or more of the following steps: a supplemental application,

written test(s), skills assessment(s), and/or oral examination(s).

REQUEST FOR ACCOMMODATION: Sonoma County Library will make reasonable accommodations in the recruitment process to accommodate applicants with disabilities. If you are invited to participate in an examination or interview and have a disability for which you require an accommodation, please contact the Human Resources Department at (707) 545-0831 extension 1591 or dkatzung@sonomalibrary.org as soon as possible to make arrangements for your accommodation. Requesting accommodations at least 3 working/business days before the scheduled event will help to ensure availability. For further information regarding disability accommodations provided by the Library and related matters, see the Library’s website at https://sonomalibrary.org/accessibility.

EMPLOYMENT INFORMATION:

Employment offers will be contingent upon a successful pre-employment verification/criminal records clearance. Having a criminal record will not necessarily disqualify an applicant from employment.

The list established from this recruitment may be used to fill future positions as they occur during the active status of the list.

The Sonoma County Library is an Equal Opportunity Employer

LIBRARY SPECIALIST

                                                                                     Represented

Provides excellent customer service, performs a variety of clerical and technical library work related to materials support, circulation activities, and direct customer service within the Public Services Division; performs basic activities in acquisitions and processing, cataloging, and/or inter-library loan within the Collection Services Division according to defined procedures; and performs related work as required.

SUPERVISION RECEIVED AND EXERCISED

This class works under general supervision, by a Supervising Library Specialist, Branch Manager, or other Librarian classification, wherein the assigned duties require the exercise of judgment or choice among pre-established actions, sometimes without clear precedents, but with concern for the consequences of the action. The employee may or may not work in close proximity to his/her supervisor. At the Public Services level, the employee may provide branch specific assistance to volunteers, Library Aides, and other inexperienced staff. At the Collection Services level, the employee may provide work direction and assistance to volunteers, Library Aides and other inexperienced staff in specific area of function.

Class Characteristics          

This is the journey-level materials support and customer service class in the clerical and technical library support series, assigned responsibility for the full range of circulation or collection services activities, including direct patron support and routine ordering, receiving, cataloging, and processing tasks.  Incumbents advise patrons of library policies, procedures, and services, resolve customer issues within established policies, and provide basic technological and reference support to customers.  Responsibilities also include assisting and training patrons on self-service equipment, answering routine directional and informational questions, and referring the more difficult technical or involved questions to appropriate paraprofessional or professional library staff. 

At this level, incumbents work independently within identified parameters and resolve problems of diverse scope where analysis requires evaluation of identifiable factors.  Maintaining confidentiality and security of patron accounts is an important part of the position.  Performance expectations include the application of broad job knowledge in performance of the full range of responsibilities within the classification.  This classification also performs shelving work and incumbents may provide general administrative and clerical support as needed.

Examples of typical JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

All Assigned Areas:

• Maintains accurate and detailed records, verifies accuracy of information, researches discrepancies, and records information.
• Performs other duties as assigned.

Public Services Assignments:

• Uses a computer to enter and retrieve information, locate library materials, and charge and discharge materials.
• Registers patrons, enters patron information into library database, and issues new and replacement library cards; updates patron records and accounts.
• Answers patron questions about library accounts; resolves patron account issues and circulation problems such as partial returns, claims returned, and damaged and lost items
• Informs patron of and advises patrons on library policies, procedures, operations and services in person and over the telephone; interprets circulation policies and procedures to the public
• Demonstrates and provides basic assistance in using library technology equipment including self-service checkout machines, public computers, copy machines and microfilm readers; refers more technically advanced questions and demonstrations to appropriate staff
• Provides assistance to patrons by answering basic questions about the location of general sections of the library collection; refers patrons to the appropriate library staff, desks and departments
• May provide basic reference (i.e. informational and directional) in person or on the telephone using the online catalog, library databases, and other immediately available resources to assist in the location of specific items
• Levies and collects fines and payments for lost, damaged and overdue materials; may waive fines and fees to a certain amount, and refers fine waiver questions and requests for larger amounts to a supervisor or manager.
• Carries out hold list responsibilities, fills hold requests; searches shelves for holds, scans items into the automated computer system and prints hold slips; maintains hold shelves.
• Carries out other responsibilities pertinent to computer generated reports and searches, including searches for trace, missing and lost items.
• Balances cash drawers and vending machine monies, and prepares deposits for the Budget and Finance Department.
• Retrieves, gathers, checks in, and organizes, sorts, routes and shelves materials
• May collect, receive, and process returned materials using a sorting machine.
• Ensures library material is in proper order and appearance (e.g. shelf facing).
• Sorts book and media delivered from other locations according to their branch stickers or patron hold/request slips; prepares materials for delivery to other branches and library systems.
• Keeps library premises clean and in good order, collects loose books and materials, and performs item counting and sorting.
• Keeps magazines, periodicals, newspapers, telephone books, and other materials current and available for the public
• Refers more professionally advanced reference questions to appropriate library staff.
• Searches for and corrects sorting errors on bookshelves; relocates library materials as required
• Notifies management and/or security of issues related to public and/or safety.
• Cleans, mends, and repairs library materials according to effective conservation techniques within branch parameters; replaces bar codes, radio-frequency identification (RFID) tags and other identification as necessary.
• Orders supplies, distributes mail and prepares outgoing mail.
• May perform minor and routine maintenance on copy machines or computers.
• Maintains and processes various files, records, and reports; may perform other clerical and general office support tasks.

Collection Services Assignments – All:

• Uses a computer and the Integrated Library System (ILS) to enter and retrieve information, record statistics, perform basic circulation functions, to locate library materials and/or to route processed materials to appropriate branches.
• Applies and encodes radio-frequency identification (RFID) tags.
• Accurately prints and applies bibliographic labels and spine labels.

• Processes new and current books, materials, periodicals, and gifts.
• Prepares materials for placement into circulation by covering books, applying appropriate labels, stickers, and other identifying materials.
• May be assigned to staff the Reception Desk at Library Headquarters; greets and directs visitors, monitors the public entrance of Headquarters; answers and transfers incoming phone calls to administration.

Acquisitions Assignments:

• Places orders for new books and materials in all formats; creates purchase orders in the Integrated Library System (ILS); receives and enters invoices into ILS; files invoices.
• Receives and organizes shipments of library materials; opens boxes and unpacks contents; verifies that contents of shipment match packing slip; inspects condition of materials.
• Communicates with external vendors; reports shortages, damaged items and other discrepancies to the appropriate vendor.
• Places orders for departmental supplies; distributes supplies to vendors and branches as needed.
• Manages Book Club inventory for the system; compiles annual calendar of book discussion group meetings; distributes books to branches.
• Oversees inventory, distribution to branches, and restocking of community resources.
• Opens, organizes and date stamps magazines, newspapers and microfilm received in the mail; review periodicals for damage and requests replacement issues from vendor; checks in periodical issues in the ILS; prints and applies periodical labels and barcodes; makes changes to serial control records and prediction patterns as needed; distributes periodicals to branches.

Cataloging Assignments:

• Accurately performs copy cataloging; searches for and verifies the correct catalog entry; edits catalog records according to local procedures; verifies call numbers according to established standards and guidelines.
• Reviews vendor-provided MARC records for accuracy; makes corrections as needed; maintains accurate bibliographic records and call numbers.
• Sorts and distributes incoming materials to the appropriate department.
• Prepares material from special collections for mending, binding, archival housing, and processing based on current standards and techniques for preservation and conservation; operates bindery machine.
• Monitors Cataloging email account for change requests, corrections, inquiries, and potential projects; makes changes and corrections; updates information when making reassignments and changes in the ILS; interfaces with all branches and levels of staff regarding cataloging changes.
• Participates and assists with one-time special projects such as retrospective call number changes, relabeling projects, and preparing, linking and uploading records for digital collections.

Interlibrary Loan Assignments:

• Processes incoming and outgoing Interlibrary Loan material.
• Receives and opens Interlibrary Loan materials from other library systems in the mail; processes for distribution to branches.
• Processes returns of Interlibrary Loan material from branches and from other library systems
• Processes and packages library materials to mail to other library systems.
• Sorts mail; distributes mail; uses postage machine to print postage and prepare outgoing mail.

Qualifications

Knowledge of:

• Core library operating principles, including confidentiality of customer information, freedom of information, and intellectual freedom.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors and Library staff.

• Alphabetic and numeric systems for classifying and organizing library materials.
• Standard library practices and procedures including circulation.
• Applications of automated library systems.
• Principles, practices, and techniques of effectively dealing with the public and public relations.

• Library classification, cataloging, and bibliographic terminology.

• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.

• Basic record keeping principles and procedures.
• Basic principles and practices of data collection and report preparation.
• Basic arithmetic principles and cash handling.
• Modern office practices, methods and computer equipment.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Basic training principles.

Ability to:

• Maintain accurate logs, records, and basic written records of work performed.
• Inspect the work of staff and volunteers; maintain established quality control standards; train staff in proper work procedures within defined guidelines.
• Identify and implement effective course of action to complete assigned work.

• Follow department policies and procedures related to assigned duties.
• Understand and follow oral and written instructions.

• Operate modern office equipment including computer equipment and specialized library services software applications programs.

• Organize own work, set priorities, and meet critical time deadlines.

• Make sound, independent decisions within established policy and procedural guidelines.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Equivalent to the completion of the twelfth (12th) grade and two (2) years of library, customer service, clerical or office support work experience.  An Associate’s degree, or higher, from an accredited college or university can substitute for the required experience. 

Licenses and Certifications:

None.

Physical Demands

Must possess mobility to work in a standard office and library setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; hearing and speech to communicate in person, before groups, and over the telephone.  This classification primarily works indoors and requires movement between work areas.  Finger dexterity is needed to access, enter, and retrieve materials and data using a computer keyboard or calculator and to operate standard office equipment.  Positions in this classification frequently bend, stoop, kneel, and reach to retrieve and shelve materials.  Employees may be required to either sit or stand for prolonged periods of time.  Incumbents must possess the ability to lift, carry, push, and pull items, storage containers, and shelving units weighing an average of 20 pounds, and up to 50 pounds of weight, in order to move materials from one place to another, with the aid of lifting/moving equipment.

Environmental Elements

Employees primarily work in an office/library environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.  Employees may interact with staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.  Employees in assignments providing direct assistance to the public can expect to have rare, occasional, or frequent interaction with abrasive, disruptive, and/or disorderly members of the community. 

WORKING CONDITIONS

May be required to work flexible schedules including evenings and weekends.

Sonoma County Library

Announces an Employment Opportunity

LIBRARY ASSOCIATE – COLLECTION SERVICES-

ROHNERT PARK HEADQUARTERS - 20 HOURS PER WEEK – PART-TIME

THE POSITION:

Please see the attached job specifications for full details about this position.

Under general supervision, this part-time position performs a wide range of library duties as required in Collection Services at the Rohnert Park Headquarters. The tentative schedule is Monday-Friday 8am- 12pm.

TYPICAL TASKS include, but are not limited to:

• Uses a computer to enter and retrieve information, locate library materials and charge and discharge materials; receives and processes requests and holds.
• Receives inter-library loan requests; searches relevant database systems; confirms orders; upon receipt, verifies order and forwards item to patron; follows up on items to ensure a timely return to originating library.
• Responds to suggestions, requests, or concerns from library users or community members.
• Compiles library activity reports and statistics.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

Education and Experience: Equivalent to graduation from an accredited four-year college or university; and two (2) years of work experience in library services.

KNOWLEDGE & ABILITIES:

Knowledge of:

• Principles and techniques used in bibliographic research.
• Library services and available resources.
• Record keeping principles and procedures.
• Modern office practices and technology, including personal computer hardware and software applications related to the work.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and Library staff.

Ability to:

• Use computer and other technology, including software, hardware, and the Internet sufficient to be able to assist customers, conduct research, prepare reports, and use email and other communications technologies.
• Make sound, independent decisions within established policy and procedural guidelines.

SALARY RANGE:                $25.21/hour to $31.49/hour plus prorated benefits

CLOSING DATE:                  5:00 p.m., Thursday, October 3, 2019   

APPLICATION PROCESS:  Please go to https://www.calopps.org/sonoma-county-library to apply.  Applications must be complete and submitted by the final filing date in order to be considered.  Incomplete and/or inaccurate applications may result in disqualification from the recruitment process. Resumes will not substitute for a completed application. Please attach transcript document(s).

The application process may contain one or more of the following steps: a supplemental application, written test(s), skills assessment(s), and/or oral examination(s). 

REQUEST FOR ACCOMMODATION: Sonoma County Library will make reasonable accommodations in the recruitment process to accommodate applicants with disabilities. If you are invited to participate in an examination or interview and have a disability for which you require an accommodation, please contact the Human Resources Department at (707) 545-0831 extension 1591 or dkatzung@sonomalibrary.org as soon as possible to make arrangements for your accommodation. Requesting accommodations at least 3 working/business days before the scheduled event will help to ensure availability. For further information regarding disability accommodations provided by the Library and related matters, see the Library’s website at https://sonomalibrary.org/accessibility.

EMPLOYMENT INFORMATION:

Employment offers will be contingent upon a successful pre-employment verification/criminal records clearance. Having a criminal record will not necessarily disqualify an applicant from employment.

The list established from this recruitment may be used to fill future positions as they occur during the active status of the list.

The Sonoma County Library is an Equal Opportunity Employer

LIBRARY ASSOCIATE    

Under general supervision, provides excellent customer service, performs a variety of paraprofessional duties that follow established procedures and involve a variety of library support services such as reference, readers’ advisory, and collection maintenance and management; provides direct patron support through instruction and aid in the use of library resources; provides supplemental circulation services; may be assigned as the Person-in-Charge in the absence of higher-level Library staff; and performs related duties as required.

Receives general supervision from a Central Branch Manager, Branch Manager, or other management or supervisory staff.  May provide work direction, training, and functional supervision to clerical or technical staff and/or volunteers.

Class Characteristics

This is the journey-level class in the Library Associate series, functioning as support staff to a Branch Manager or Librarian by assisting patrons with reference questions and readers’ advisory.  Direct customer service is further provided through instruction and aid in the use of library resources including the catalog, databases, and equipment, as well as through supplemental circulation services as needed.  Incumbents participate in managing the collection through assisting in ordering activities.  Employees in this classification also regularly assist with collection maintenance by determining condition of materials and mending, discarding, or labeling as needed.  Participation in shelf maintenance activities including shelving, arranging, and weeding is also common.  At this level incumbents work independently within identified parameters and resolve problems of diverse scope where analysis requires evaluation of identifiable factors.  Performance expectations include the application of broad job knowledge in performance of the full range of responsibilities within the classification.  This class is distinguished from the Senior Library Associate class in that the latter performs a variety of complex paraprofessional library support duties of a specialized nature, provides lead direction, or may be assigned responsibility for the administration of a Special Collection or oversight of a Rural Station.

Examples of typical JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Receives and responds to questions from patrons concerning resources; answers reference questions from patrons or directs more difficult reference questions to appropriate Librarian.
• Advises patrons of library policies, procedures, and services in person and over the telephone.
• Uses the online catalog and other resources to assist patrons in locating and selecting books and reference materials; instructs patrons in the use of library equipment and resources including the Internet; conducts subject searches.
• Uses a computer to enter and retrieve information, locate library materials and charge and discharge materials; receives and processes requests and holds.
• May suggest selection of books and materials for purchase; assists in resource allocation and budget tracking. 
• May perform material ordering and bibliographic support for particular collections which includes assisting in compiling booklists and pathfinders; compiling orders from buyer’s lists and librarian selections and answering reference questions in the area of a specialty.
• Receives inter-library loan requests; searches relevant database systems; confirms orders; upon receipt, verifies order and forwards item to patron; follows up on items to ensure a timely return to originating library.
• Maintains shelf order including the shelving, arranging, and weeding of books and materials.
• Collects and accounts for fees and fines and makes deposits as necessary; keeps library records; may prepare cash reconciliations; may prepare related documentation.
• Assists the Central Branch Manager, Branch Managers, and Librarians with various administrative tasks and programs.
• May be scheduled as Person-in-Charge in the absence of higher-level Library staff.
• Responds to suggestions, requests, or concerns from library users or community members.
• Compiles library activity reports and statistics.
• Performs other duties as assigned.

COMPETENCIES

Knowledge of:

• Principles and practices of paraprofessional library work, including library reference, readers’ advisory, and other library services.
• Principles, techniques, and procedures in cataloging, indexing, classifying, and organizing library materials.
• Principles, practices and techniques of public relations, community outreach, and service promotion.
• Principles and techniques used in bibliographic research.
• Library services and available resources.
• Record keeping principles and procedures.
• Modern office practices and technology, including personal computer hardware and software applications related to the work.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and Library staff.

Ability to:

• Perform paraprofessional and basic professional library tasks as assigned including reference, readers’ advisory, collection management, and cataloging.
• Advise patrons on the use of library resources, equipment and facilities.
• Organize own work and the work of others, set priorities, and meet deadlines.
• Interpret, explain, and apply all relevant Library policies and procedures, and applicable Federal and State laws, codes, and regulations.
• Explain policies and procedures to patrons.
• Use computer and other technology, including software, hardware, and the Internet sufficient to be able to assist customers, conduct research, prepare reports, and use email and other communications technologies.
• React tactfully and diplomatically during interactions with staff, the public, community groups while appropriately adhering to and enforcing sound library policies, procedures, and practices.
• Make sound, independent decisions within established policy and procedural guidelines.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Qualifications

Education and Experience:

Equivalent to graduation from an accredited four-year college or university; and two (2) years of work experience in library services.

Licenses and Certifications:

None.

Physical Demands

Must possess mobility to work in a standard office and library setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; hearing and speech to communicate in person, before groups, and over the telephone.  This classification primarily works indoors and requires movement between work areas.  Finger dexterity is needed to access, enter, and retrieve materials and data using a computer keyboard or calculator and to operate standard office equipment.  Positions in this classification frequently bend, stoop, kneel, and reach to retrieve and shelve materials.  Incumbents must possess the ability to lift, carry, push, and pull items, storage containers, and shelving units weighing an average of 20 pounds, and up to 50 pounds of weight, in order to move materials from one place to another, with the aid of lifting/moving equipment.

Environmental Elements

Employees primarily work in an office/library environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.  Employees may interact with staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.  Employees in assignments providing direct assistance to the public can expect to have rare, occasional, or frequent interaction with abrasive, disruptive, and/or disorderly members of the community. 

May be required to work flexible schedules including evenings and weekends.

FINAL DATE FOR FILING: September 30, 2019.

THE POSITION

Do you want to be a part of an award-winning team and work with amazing people? Are you someone who can make a difference through diverse outreach, helping create a literate and informed community, provide amazing customer service, and participate in exciting programming? If you answered "yes," consider meeting us and joining our team!

Apply for a Community Program Specialist position with San Mateo County Libraries (SMCL) and join us in igniting growth through transformative experiences!
 
San Mateo County Libraries are an invaluable community resource, an amazing family, a springboard for opportunities, and our staff are what makes it so special. We're champions of learning, sharing, and exploration of open minds, new ideas, and bright futures. It's our mission and our passion to strengthen our community by creating an inclusive sense of place and an environment for learning. We seek enthusiastic team players, creative risk takers, and flexible individuals who proactively search for new opportunities to make public library services relevant to all members of the community.

The eligible list generated by this recruitment may be used to fill current and future vacancies throughout San Mateo County Libraries, which includes locations in Atherton, Brisbane, Belmont, Foster City, Half Moon Bay, East Palo Alto, Portola Valley, Millbrae, Woodside, Pacifica, and San Carlos, as well as our administrative offices in San Mateo. The current vacancy is subject to change but is expected to be filled in the Community Learning program, which includes Adult Literacy. Successful candidates will be excited about new challenges, eager to learn, and energized by working with people from a variety of backgrounds. We respect, value, and celebrate diversity, and bilingual skills are always a plus.
 
The ideal candidate will have the ability to:

• Visualize, adapt, and deliver non-traditional and innovative services that benefit the needs of the community.
• Maintain current and develop new programs that support adult learners, with a particular focus on critical skills and knowledge, including but not limited to English as a Second Language (ESL), literacy, citizenship and workforce development.
• Identify and implement research-based methods, practices, techniques and pedagogy that help adult learners succeed.
• Recruit, train, manage, and retain volunteers to support Community Learning programs.
• Provide training and support for library staff working in program areas.
• Collect and maintain program records and statistics and create reports, as needed.
• Establish cooperative working relationships with community services providers, program participants, volunteers, and co-workers.
• Plan, schedule, coordinate, and carry out programming, workshops, classes, and at special events, along with outreach activities to community groups and agencies, ranging from tabling to public speaking.
• Use technology as a tool, staying on top of new technology trends that support program areas.
• Work in a collaborative teamwork setting and inspire fun in the workplace.
• Take initiative and work independently and with others.
• Provide excellent customer service to patrons of any age in a busy public library.
• Communicate effectively, both orally and in writing.

Because of the diversity of the communities we serve, bilingual language skills are preferred for this position, but not required. Specifically, we seek applicants with the ability to read, write and speak fluently in both English and Spanish, and/or in both English and Chinese (Cantonese and/or Mandarin).

SAN MATEO COUNTY LIBRARIES
The San Mateo County Libraries is a Joint Powers Authority comprised of the cities of Atherton, Belmont, Brisbane, East Palo Alto, Foster City, Half Moon Bay, Millbrae, Pacifica, Portola Valley, San Carlos, Woodside and the unincorporated areas of San Mateo County. SMCL is a high performing organization. Named a four-star library by Library Journal for the eighth consecutive year, SMCL ranked 2nd in California among similar peer libraries. SMCL is committed to providing quality public service. To achieve this, we value diversity among staff and encourage each employee to take personal responsibility and make individual contributions.  In addition to a broad range of digital content and services the Library includes twelve community libraries, bookmobile service and a literacy program. Serving a population of 270,000 residents, SMCL circulated over 3.4 million items to 2.2 million visitors last year. For more information about San Mateo County Libraries, please visit www.smcl.org.

NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.
 

QUALIFICATIONS
Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying.  A typical way to qualify is:
 

 
Knowledge of:

• Principles, practices, and administrative requirements of the program to which assigned.
• Contemporary social, political and economic trends and problems related to community services.
• Principles of social planning and program development related to community services.
• Specialized technical knowledge related to assigned program area.
• Monitoring and evaluating systems for community services programs.
• Formulation and function of community and volunteer organizations.
• Current social and community needs.
• Principles and practices in community development and services planning.
• Methods applied to the collection and evaluation of statistical data.
• Principles of community organization.
• Applicable federal, state and local laws, rules and regulations and County and program policies and guidelines.
• Computer applications related to the work.
• Office administrative practices and procedures, including records management and the operation of standard office equipment. 

Skill/Ability to:

• Make independent judgments and work independently.
• Prepare concise reports and recommendations.
• Communicate effectively in writing and orally.
• Coordinate multiple facets of a program function.
• Interpret rules, regulations and guidelines at all government levels.
• Compile, analyze and interpret data using statistical and research techniques.
• Establish and maintain cooperative working relationships with members of other departments and diverse community groups.
• Plan, organize, promote and coordinate diverse community program activities.

APPLICATION/EXAMINATION
Open and Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date will receive five points added to their final passing score on this examination. 

The examination process will consist of an application screening based on the candidates' application and responses to the supplemental questions (weight: pass/fail). Candidates who pass the application screening may be invited to a panel interview (weight:100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. Applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org  to apply. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire.
 
~ RECRUITMENT SCHEDULE ~
Final Filing Date: September 30, 2019 at 11:59PM
Application Screening: Week of October 7 - October 10, 2019
Civil Service Panel Interview: October 28, 29 and/or 30, 2019
Departmental Interview (if necessary): November 13, 2019

 
Analyst: Ximena Burns (090619) (Community Program Specialist I/II - G226/G227)

Keyword: library, community, outreach, adult learning, adult literacy, bilingual, Spanish, Mandarin, Cantonese