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Cable Technician I/II/III

Application Deadline: 5pm on Friday, September 6, 2019

Annual Salary:

$68,328 — $83,844 Tech I

   $70,380 — $86,364 Tech II

      $72,492 — $88,968 Tech III

The Position

Under the direction of the Cable Television Field Supervisor, the Cable Television Technician installs and services cable television, internet and related services, including new installations, disconnections, relocations and terminal device installation.  Additional duties may include determining the locations of gas, telephone, power, television, water and sewer lines prior to installation, conducting inspections and submitting recommendations for necessary construction and maintenance work, completing work orders and related documentation, and responding to customer inquiries. In order to maintain current knowledge of local ordinances and codes, the Cable Technician undergoes ongoing training related to work methods, use of tools and equipment, and safety practices.  As needed, the Cable Technician participates in the stand-by rotation and may be called upon to respond to emergency situations. 

Ideal Candidate

In addition to technical knowledge, the ideal candidate should possess a positive customer-service oriented attitude, as the Cable Technician regularly responds to inquiries from the residents of the San Bruno community.  The candidate will demonstrate professionalism while performing work, and will have a strong work ethic, maturity, and commitment to customer service excellence.  The successful candidate will have the ability to prioritize multiple tasks in a fast-paced, time-sensitive environment, and utilize excellent time management skills.  

Excellent Benefits

• Enrollment in CalPERS retirement program (2.7%@55 for classic members, 2%@62 for new members)
• Medical, dental and vision benefits provided with employee contribution
• Life insurance equal to one year’s annual salary provided at no cost
• Opportunity for bilingual incentive pay up to 2.5% of salary
• Long-term disability insurance provided at no cost
• Home loan assistance program
• Credit Union membership
• Section 125 Flexible Benefit Plan

• Deferred compensation matching up to $300 annually calculated on a bi-weekly basis

• Tuition Reimbursement

Minimum Qualifications

CATV Technician I

Graduation from high school or equivalent and at least three (3) years of cable television experience at the system operation level

Education/Experience in related fields may be considered on a year-to-year basis with preference given to CATV operational functions

CATV Technician II

Successful completion and maintenance of four (4) certification courses towards achieving the Society of Cable Telecommunications Engineers (SCTE) broadband Communications Technician (BCT) certifications or Jones/NCTI Master Technician certifications is required to reach and maintain the level of CATV Technician II in addition to minimum requirements for Cable Technician I level

CATV Technician III

Successful completion and maintenance of Broadband Communications Technician (BCT) Certification or Jones/NCTI Master Technician Certification is required to reach and maintain the level of CATV Technician III in addition to minimum requirements for Cable Technician II level

Special Requirements

In addition to those certifications listed above, possession of and ability to maintain a valid California drivers license

Possession of Society of Cable Telecommunications Engineers (SCTE) Category I Certifications or National Cable Television Institute (Jones/NCTI) certification is highly desired

Knowledge, Skills and Abilities

The successful candidate will demonstrate knowledge of operation and maintenance of a variety of motorized equipment; methods, tools and equipment used in cable television and fiber optic cable facilities construction, repair and maintenance; safe work methods and practices; mathematical and related techniques used to estimate material needs and their costs.  In addition, the candidate will effectively accomplish the completion of assigned programs and projects; acquire thorough knowledge of applicable programs, policies and regulations of the City and other government agencies; prepare and maintain accurate written reports and records; operate and maintain equipment and tools; work effectively with those contacted in the course of work including the public; engage in a broad range of CATV field and cable plant maintenance, operations, and construction functions; communicate effectively both orally and in writing; and provide quality control for the cable plant.

How to Apply

Applications may be submitted online at www.calopps.org. After an initial screening of applications, candidates that best meet the Department’s needs will be invited to participate further in the recruitment process.  

Applications must be submitted by 

5:00pm on Friday, September 6, 2019

The City of San Bruno is an Equal Opportunity Employer (EOE) and as such does not discriminate on the basis of age, race, color, sex, gender, religion, ancestry, physical or mental disability, marital status, sexual orientation, or national origin in its employment actions, decisions, policies and practices.  If you require special accommodations, please contact us to discuss your needs.

ABOUT FREMONT

Centrally located and serving as the eastern anchor of the Bay Area and Silicon Valley, the City of Fremont (pop. 235,439) prides itself on being a vibrant and strategically urban community.  Fremont has developed into a technological and advanced manufacturing power base that captures metropolitan living at its best.  It is also one of the most ethnically and culturally diverse cities in the Bay Area.

Within its 90-square miles, Fremont boasts over 42 million square feet of office, R&D, manufacturing, and warehouse building space. It is home to a wide variety of innovative high tech, life science, and clean technology firms including Tesla Motors, Lam Research, Thermo Fisher Scientific, Redwood Systems, Boston Scientific, and Western Digital, among many others. The city’s Innovation District is known as the hottest new address for start-ups. Over the last two years, companies in Fremont received more than $400 million in venture funding according to PitchBook Data.  Fremont is a city on the move!

Fremont is an employer that values its people, creativity, quality service, integrity, open communication, collaboration, mutual respect, and diversity. Employees find their work challenging, yet rewarding, and most importantly, enjoy the chance to make a difference through public service.  

The visIon

The City of Fremont has branded itself as strategically urban and as the Advanced Manufacturing Hub in Silicon Valley. Now, the City is in the midst of developing its Downtown and Warm Springs Innovation District as well as implementing land use policies and programs that will promote thoughtful and sustainable development that will lead Fremont into the future.

THE POSITION

As an integral member of the Community Development Department’s management team, the Planning Manager will plan, organize and manage the current and long range planning activities relating to the general plan and zoning code implementation and interpretation.  The incumbent will act as: City Planner in the implementation and interpretation of City ordinances and regulations, and Secretary of the Planning Commission.  In addition, the successful candidate will identify policy issues and work with staff to develop options and recommend solutions.

EXAMPLES OF DUTIES

· Supervises preparation of the City Planning Commission agenda and compilation of required reports and documents.

· Participates as a team member in the work of the department's management team, understanding and then implementing assigned duties and responsibilities to support team goals and objectives.  Works cooperatively with other team members, receiving and sharing information, soliciting input, identifying operational and interpersonal issues, participating in the development of problem solving solutions.

· Recommends and justifies program goals and related financial and staff resource needs.

· Monitors and reviews operations, employee performance, staff development, and program implementation for customer satisfaction, efficiency, effectiveness, work priorities, and compliance with laws, rules, regulations, and standards.

· Develops and maintains positive collaborative relationships and problem solving with other City departments.

· Ensures that staff is provided with resources and technology necessary to provide customer efficient project management and responsiveness to the public.

· Evaluates staff performance; provides employee counseling, recommends employee discipline and develops and implements employee development plans.

· Participates in developing, interpreting, and communicating appropriate application of policy and operational procedures.

· Reviews policies, legislation, existing processes and procedures to determine where improvement can be made.

· Reviews and interprets laws, rules, regulations and ordinances.

· Develops and implements productivity measurements and statistics.

· Recommends hiring of consultants.

· Prepares or directs the preparation of requests for proposals and reviews and evaluates proposals.

· Provides technical expertise to other City departments and divisions.

· Takes the lead role in tracking legislative changes and informs the management team of impacts to the City and develops implementation strategies to ensure Fremont compliance with changes.

· Provides information to and represents the City with representatives from State, federal and other local agencies.

· Represents the City in the community and with other organizations.

· Make presentations to the Planning Commission, City Council, community groups and professional organizations.

CANDIDATE PROFILE
Any combination of education and/or experience that has provided the knowledge and skills necessary to satisfactory job performance would be qualifying.  A typical way to obtain the required knowledge and skills would be:  Possession of a Bachelor's degree from an accredited college or university in city planning, architecture, public administration, civil engineering or a closely related field and six years of progressively responsible experience performing varied and complex planning work, three years of which have included supervising professional staff.  A Master's Degree from an accredited college or university in city planning, architecture, public administration, civil engineering or a closely related field is highly desirable.

Possess knowledge and experience in urban design, place-making, transportation/multi-modal system, environmental review
Provide leadership to motivate staff and ensure resources are appropriately allocated 
Demonstrate exceptional skill in written and oral 
      communication
Analyze, interpret and present qualitative and quantitative information in an informative manner for City Council, boards, commissions and other community stakeholders
Make sound decisions under pressure 
Exercise prudent budget management and cost-effective service delivery
Inspire cooperation and confidence in others
Possess the ability to design, facilitate and improve organizational development processes
Exhibit personal accountability and integrity
Build and maintain cooperative working relationships with staff and clients

*This position requires the possession of a valid California driver’s license in order to travel independently within and outside City limits to fulfill assigned duties and responsibilities.

COMPENSATION & BENEFITS
The annual salary for this position is $137,315—$185,327 depending on qualifications. 
CalPERS Retirement Benefit*
Classic Employees - 2.0% @ 60 benefit, 3 year final average compensation. 
New Employees - 2.0% @ 62 benefit, 3 year final average compensation.
Required PERS contributions vary by plan.  All required contributions are tax deferred.
Cafeteria Benefits Plan for employees/dependents includes up to $2,230.18 monthly to purchase medical, dental and vision plans; child care and medical expenses can be paid for with pre-tax dollars.
A complete benefits summary can be found at Fremont.gov or by  using this link:    Benefits
This is a Fremont Association of Management Employees (FAME) represented position with a probationary period of twelve (12)months.
*Refer to CalPERS web site for complete definitions of Classic and New employees:  www.calpers.ca.gov  
HOW TO JOIN OUR TEAM 
To be considered for this  position, apply online by submitting a completed City application and resume through our on line application system: City Jobs 
The process may include individual and/or panel interviews, written exercise, fingerprint check, and other related components.  Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process.  Meeting the minimum qualifications does not guarantee an invitation to participate in the process.
REASONABLE ACCOMMODATION
Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities. 
Please advise Human Resources of any special needs a minimum of 5 days in advance of the selection process by calling (510) 494-4660.  
 

POSITION SUMMARY
Under supervision of the Information Technology Manager, the Information Technology Technician position supports programs and activities related to the City’s technology and telecommunications operations and systems. This includes performing basic computer related duties such as analyzing, troubleshooting, and resolving technical operational problems for desktop computers, peripherals, and networks; providing informal training to users on system implementation and operations; performing other related duties as assigned by supervisor. The assignment is 27-30 hours per week for approximately 6 months and may be extended.

ESSENTIAL JOB FUNCTIONS   

• Respond to all information technology help desk requests and provide a full range of assistance and help to system and equipment users in the role of help desk expert.   
• Performs basic and advanced configuration, installation and maintenance of computers, peripherals, telephones and mobile devices.   
• Participates on project teams to ensure successful implementation of new systems or upgrades to existing systems.   
• Analyzes and/or resolves computer, software, and application problems for on-premise and cloud-based systems and network resources supported by the City of Los Altos.   
• Monitors computer systems, networks, and applications for response time, problem prevention, performance and resource utilization.   
• Reports hardware failures to appropriate vendors via telephone or on-line systems.   
• Evaluates user hardware and software needs and assists in acquisition of approved equipment and software.   
• Assists IT team members to train end-users in operating systems, application programs; assists users in applying computer training to work environment; creates technical documents and computer training for end-users.   
• Schedules training classes and coordinates class preparation.   
• Assists with front counter check-in system as well as campus-wide wireless networks.   
• Compiles and maintains computer and system documentation.   
• Works with IT team members for assigned tasks; performs other related duties as assigned by supervisor.   
• In the absence of the IT Manager, will take direction from the IT Analyst.    

Customer support and other position expectations:

• Maintains punctuality and attendance at work.   
• This position will require occasional night and evening work.   
• Maintains internal and external customer relations.   
• Uses tact and diplomacy in all interactions with customers.   
• Establishes and maintains positive and effective working relationships with co-workers and those contacted in the course of work.   
• Calms angry customers using interpersonal skills and advises co-workers or supervisors if appropriate.   
• Maintains a professional office environment.   
• Maintains attention to detail by prioritizing work and coordinating several activities simultaneously despite interruptions.   
• Maintains integrity of work.   
• Takes responsibility and accountability for completion of work and customer interactions.    

PHYSICAL REQUIREMENTS AND GENERAL WORKING CONDITIONS
Requires the mobility and manual dexterity to work in a standard office environment, use standard office equipment and attend off-site meetings; speech and hearing to communicate in person and by telephone; vision to read handwritten and printed materials and a computer screen; and strength and agility to lift and carry items weighing up to 70 pounds. On a continuous basis work in an office environment sitting at a desk for long periods of time; travel from job site to job site sitting in vehicle; bend, squat, climb, kneel and twist while performing field work; may be exposed to dust, noise, machinery, moving objects and other vehicles while performing field work; may work on uneven or slippery surfaces; and may intermittently perform field work while exposed to various types of weather including extreme heat during summer months and cold temperatures during the winter months. Some accommodations may be made for some physical demands for otherwise qualified individuals who require and request such accommodations. The position may require occasional night and weekend work. 

MINIMUM POSITION REQUIREMENTS:  

KNOWLEDGE OF:
Installation, maintenance and repair of computer, peripheral and network equipment; remote support software and its usage in supporting geographically diverse clients, audio/visual equipment and its setup/maintenance; data communications processes; installation and utilization of client/server applications; principles of file and data management systems; capabilities, limitations, characteristics, and uses of various business software applications; principles and procedures of personnel training; effective written and oral communications skills.   

SKILL AND ABILITY TO:
Establish and maintain harmonious and effective working relationships with a wide variety of people that include senior management, employees, outside organizations, and the general public; research and understand emerging technologies and their application to improve City services; make sound decisions in a manner consistent with essential job functions; operate electronic testing equipment and/or tools in the installation and/or repair of computer, peripheral and network equipment problems; work under direction to prioritize work and seek solutions to specific problems; apply logical and orderly analysis processes to troubleshooting and solving operational computer and peripheral equipment problems; conduct and/or coordinate informal and formal training regarding City computer equipment and software.   

EXPERIENCE AND EDUCATION:
Any combination equivalent to experience, education and training that would likely provide the required knowledge and abilities could be qualifying. A typical way to obtain the knowledge and abilities would be:    

• An Associate’s degree from an accredited college or university with major course work in a field such as computer science, information technology
  systems or a related field. Professional certification in one or more fields of information technology may be substituted for the education. Additional years of experience may be substituted for educational experience on year for year basis.  
• Possession of a MCSA (Microsoft Certified Solutions Associate). CompTIA A+, Cisco Certified Network Associate (CCNA) or Microsoft Certified Systems Engineer (MSCE) is desirable but not required.  
• 3+ years of experience providing user support in the operation, maintenance, and implementation of applications programs on multiple platforms
  including client/server, desktop computer and networks.  
• Possession of a valid California driver’s license with a satisfactory driving record is required.    

IDEAL CANDIDATE POSSESSES THE FOLLOWING CHARACTERISTICS:
The Ideal Candidate possesses the following characteristics: Is highly professional, patient, respectful, and ethical; possesses excellent problem-solving skills and a can-do attitude; demonstrates outstanding customer services skills and follow through, is willing to go above and beyond to achieve positive results. Communicates effectively and proactively both verbally and in writing. Maintains integrity, and is accountable and responsible for all work completed; is tactful and diplomatic.

COMPENSATION
This is a Part-Time/Temporary/Seasonal position with an hourly rate range of $32/hr – $45/hr (DOE).

OTHER INFORMATION
Part-Time/Temporary/Seasonal employees are non-benefited, at-will positions. Since the City does not participate in Social Security and is required to provide an alternative retirement plan, you are required to participate in the City's defined contribution retirement plan through Nationwide where 3.75% of your gross compensation per pay period is deducted and put into the plan. The City matches this 3.75% for a total contribution of 7.5% of your gross compensation per pay period.

APPLICATION PROCEDURE
A completed City application, cover letter and resume must be received. The recruitment will remain open until filled. The first review of applications will occur on Tuesday, September 3rd, 2019.

SELECTION PROCESS
The applicants most closely matching the City’s desired qualifications and organizational needs will be invited to participate in the interview process. Prior to hire, candidates will be required to successfully complete a pre-employment process, including an employment verification, a complete background investigation, and an FBI level live scan.

EQUAL OPPORTUNITY EMPLOYER
The City of Los Altos is an equal opportunity employer and does not discriminate in employment on the basis of a person’s race, religious creed, color, national origin, ancestry, mental or physical disability, medical condition, marital status, sex, age or sexual orientation. Candidates with a disability, which may require special assistance in any phase of the application or testing process, should advise City of Los Altos upon submittal of application. Documentation of the need for accommodation must accompany the request.

LIMITATIONS AND DISCLAIMER
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

Applications accepted until Friday, September 13, 2019

Interviews: TBA

Resumes are not accepted in lieu of completing a city application.

DEFINITION

Under limited supervision, performs skilled technical work on the City’s data and voice networks, including Local Area Network equipment, Windows servers, department-specific client/server applications, PBX software and switching equipment, UPS devices and desktop and mobile PC hardware and peripherals. Performs other duties as needed. This position reports to the Information Services Manager under the Department of Finance and Administrative Services.

EXAMPLES OF DUTIES

Works with the Information Services Manager and Senior Network Administrator in administering the City’s data and voice networks, including maintaining, upgrading, and troubleshooting network switches, routers, and servers. Maintains network security and data integrity. Researches, implements, and maintains fixed and mobile access wireless data networks. Administers voice communication systems, including voice recorders and public safety communication links. Configures, maintains, and manages upgrades to client/server software applications. Configures, maintains, and manages upgrades to desktop and portable PC workstations. Researches, recommends, installs and maintains server and network software. Installs, configures, and manages a wide variety of client application software. Performs other duties as required.

MINIMUM QUALIFICATIONS

Knowledge of:  Microsoft Windows server operating systems, including Hyper V and Core, Layer 2 & 3 networking equipment, TCP/IP protocol suite, firewalls and other network security instruments, 802.11x wireless technologies, Azure, Intune, Office 365, Exchange Online, Active Directory, Group Policy, SQL, Microsoft patching and updates, desktop and mobile PC hardware and peripheral equipment, client/server software applications, file management techniques, back-up & restore strategies – including disk and tape, PC hardware/software troubleshooting and problem resolution, Microsoft Windows operating systems and Office suites, UPS systems, voice communication technology including PBX, public safety, and voice recording/logging systems.

Ability to:  Apply current industry-standard technologies toward the administration of public sector data and voice networks; provide broad and narrow analyses of systems and recommend improvements; manage multiple tasks and projects simultaneously; communicate effectively both orally and in writing; Document current status and progression of systems; assist in training of team members and the user community; interact positively and cooperate with co-workers, respond politely to customers, work as a team member, function under demanding time pressure, respond in a positive manner to supervision, and attend work and perform duties on a regular and consistent basis.

Experience:  A minimum of four years of full-time, increasingly responsible experience in data and voice network administration.

Education:  High school graduation or equivalent. Graduation from college or university with emphasis in computer science, information technology, or related field, and current certification (CCNA or MCSE) desirable.

License:   Possession of a valid Class C California Drivers License.

The salary range for Senior Analyst is $88,088.00 - $107,328.00 annually with the actual salary determined by the final candidate’s qualifications and experience. In addition to the starting salary, employees in the Senior Analyst classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay.

The Senior Analyst will be responsible for developing a world class training and development program for external contractors and internal staff to ensure that the City’s nearly $4 billion capital improvement program is delivered in a sustainable and effective manner in partnership with our community. Responsibilities of the Development/ Training Senior Analyst include, but are not limited to:

• • Oversee the Public Works Academy, a program that establishes relationships with, and provides training to, the private construction community as well as provides for an in-house training program for the City’s capital improvement program staff;
  • Develop, implement, lead and coordinate a concerted effort to develop & train staff to manage and deliver an ongoing capital program.
  • Build partnerships and innovative programs with regional colleges, high schools, and trade schools.
  • Coordinate with department managers to identify and develop talent pools to ensure successful succession planning.
  • Develop and present trainings to PWD staff. Continue to build on and improve the existing cross-training and rotation programs.
  • Collect and analysis of data to make informed decisions regarding process and policy enhancements in the management of the city’s capital improvement program.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. 

Building and Planning Support Specialist

Non-exempt, Public Works and Clerical Bargaining group

DEFINITION

Under general supervision, provides technical and public information for all aspects of the development review process, which includes planning, zoning, plan review, building inspection, permit issuance and related areas such as housing and code enforcement; provides information to the public at a counter or over the telephone; performs related work as assigned.

SUPERVISION RECEIVED AND EXERCISED 

Receives general supervision from the Building Official and/or Planning and Building Director. 

CLASS CHARACTERISTICS

This is an experienced level class, in which incumbents with well developed office skills and some familiarity with planning and/or building and/or other development review concepts become competent to perform the day-to-day responsibilities of providing development, housing and building information to the public, processing plans and permit applications and providing technical support to departmental staff.  This class is distinguished from the planner, plan checking and building inspection classes in that the latter are professional and/or technical specialists in their areas of expertise, while this position provides support to all functional areas.

EXAMPLES OF DUTIES

Incumbents in this position typically perform but are not limited to the duties noted below on a regular basis:

Provides information regarding development, planning, zoning, permit requirements, housing, code enforcement and related processes to developers, contractors, property owners and the public at a public counter or over the telephone; interprets and applies specific codes, rules and regulations related to the development review process, including building, planning, housing, public works, code enforcement and those of a variety of departments and divisions.

Receives plans and other construction documents for review, ensures that applications and sets of plans are complete and contain the required information for submittal and review and that contractors possess appropriate insurance and bonding documentation.

Calculates plan review, inspection and related fees, collects funds and issues receipts, and balances monies received on a regular basis.

Issues basic permits after initial review and approval of materials where covered by procedures and guidelines such as roofing, water heater permits and simple permits including the renovation of single-family homes.

Identifies and resolves customer problems; directs the public to the proper department or determines the information required.

Tracks and monitors status of development plan reviews; prepares standard periodic and special reports as required; researches files regarding prior actions, decisions and developments activities and other information related to the property under review.

Provides input into departmental procedural and processing issues; recommends policy and procedures improvements related to counter activities or areas of responsibility.

Performs a variety of technical and standard office support work for the function; enters information into an automated data management system; obtains reproductions of microfilm or blueline copies; maintains departmental files and prepares a variety of period and special reports regarding the work of the department.

DESIRED MINIMUM QUALIFICATIONS

Knowledge of:

·          Standard office practices and procedures, including filing and the operation of standard office equipment.

·          Record keeping principles and practices.

·          Business arithmetic.

·          Computer applications related to the work, including data entry and standard report generation.

·          Correct business English, including spelling, grammar and punctuation.

·          Techniques for dealing with the public, in person and over the telephone, often in situations avoiding conflicts.

·          Codes and regulations related to the work.

·          Policies and procedures related to the development review, plan checking and building permitting processes.

·          Basic planning, building and zoning principles and practices.

Ability to:

·          Learn and perform specialized development support and building permitting work.

·          Read, understand, apply and explain laws, codes, regulations and procedures.

·          Analyze and resolve specific development application, plan review and permit questions and issues.

·          Make effective recommendations for policy, procedure and customer service improvements.

·          Make accurate arithmetic calculations.

·          Maintain accurate records of plans submitted, fees received, bills paid and work performed.

·          Prepare clear and concise correspondence and other written materials.

·          Gather and assemble data and prepare routine reports.

·          Work without close supervision in standard work situations.

·          Use initiative and independent judgment within established procedural guidelines.

·          Speak English effectively to communicate in person or over the telephone.

·          Establish and maintain effective working relationships with those contacted in the course of the work.

·          Provide financial accounting and reporting support.

·          Serves as the administrative liaison to the Finance Department.

TRAINING AND EXPERIENCE

Any combination of training and experience that would likely provide the required knowledge and abilities would be qualifying.  A typical way to obtain the knowledge and abilities would be:

Graduation from a high school or GED equivalent and three (3) years of office support experience, which has included explaining procedures and regulations, preferably in a public agency setting.  Experience in a planning, building, contracting, public works or a related field is highly desirable.  Possession of an Associate of Arts degree in building, construction technology or a related technical field is desirable, and such education may be substituted for related experience on a year for year basis.    

The SMART District is seeking a MAXIMO specialist (Railroad Information Systems Specialist) to join our Operations team! The Railroad Information Systems Specialist is responsible for all activities in support of the Operations Department Maintenance Management Information System (MMIS), MAXIMO, as well as computer systems support for the Operations Department. The Specialist works with Operations Department management to align MMIS and Operations technology solutions with business strategies. This position ensures that the MAXIMO system and all other Operations Department IT systems are working properly at all times and that all department work flows meet system requirements. This position carries two overall fields of responsibility. The first is administration of the Maintenance Management Information System (MAXIMO) and the second is providing IT support of all Operations Department systems.

The ideal candidate will be a motivated, independent person with an aptitude for creative problem solving and a solid foundation in MMIS.  

JOIN US AT SMART AND ENJOY OUR EXCELLENT COMPENSATION AND BENEFITS PACKAGE INCLUDING:

• CALPERS Pension (2% at 60 for classic members and 2% at 62 for PEPRA members).
• Voluntary Deferred Compensation with employer match of up to 2%.
• Excellent medical and dental insurance.
• Employer paid vision, life and long-term disability insurances.
• Paid holidays, vacation and sick leave.
• Complimentary SMART passes for employees.

FINAL FILING DATE: We are accepting applications until closing at 5 pm, August 26, 2019

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the Regular and Full-time position of Senior Business Systems Analyst in the Information Technology Department.  The normal work schedule is Monday through Friday, 8 –5 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

DEFINITION

To plan, organize and coordinate implementation of major business systems applications; to resolve high level and/or high priority business issues with departments; to manage related operational data processing systems and databases; and to perform a variety of professional and technical tasks relative to assigned responsibilities.

DISTINGUISHING CHARACTERISTICS

The Senior Business Systems Analyst is the advanced journey level in the Business Systems Analyst class series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed, complexity of duties assigned, independence of action taken, by the amount of time spent performing the duties, and by the nature of the public contact made. Employees perform the most difficult and responsible types of duties assigned to classes within this series and are required to be fully trained in all procedures related to assigned areas of responsibility.

SUPERVISION RECEIVED AND EXERCISED

• Receives general direction from an Information Technology Supervisor.
• Exercises technical and functional supervision over professional and technical personnel.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Plan, prioritize, and review the work of personnel assigned to business systems application support.
• Develop schedules and methods to accomplish assignments ensuring work is completed in a timely and efficient manner.
• Participate in evaluating the activities of staff, recommending improvements and modifications. Provide and coordinate staff training; work with employees to correct deficiencies.
• Provide and/or ensure follow up on trouble calls/tickets; correspond with or meet customers and vendors as needed to understand and resolve concerns.
• Analyze complex data and information trends to support system capacity/performance planning or diagnose issues related to assigned systems; compile and prepare reports and documentation on analysis findings.
• Perform installation and configuration duties and related data migration, conversion and maintenance and extraction work; implement and maintain databases, database tables and database objects; develop database scripts as needed for assigned systems.
• Perform configuration, testing and troubleshooting for network/communication devices and/or interfaces that support assigned systems.
• Monitor automated system processes; monitor logs and files for evidence of problems or system failures; ensure business resumption after system failures.
• Provide project management for major and/or complex system installations and application migration efforts; develop and guide project time lines; provide detailed project objectives, system requirements, business process analysis and cost-benefit analysis.
• Facilitate testing, training and rollout of new or modified systems related to area of assignment; seek out, receive and evaluate user feedback.
• Assist departments in defining requirements for proposed business applications; review analyze and evaluate business applications and user needs; translate business objectives into application requirements.
• Provide expertise in the use of business applications; identify application problems and solutions through application modifications, business process changes and/or new software applications and products.
• Perform highly complex and difficult technical work in the definition, design and development of business systems applications related to various municipal services and programs.
• Conduct technical research as it relates to systems upgrades to determine feasibility, cost and compatibility.
• Test and implement computer applications and systems; maintain and upgrade existing application systems and interfaces; apply software updates to servers and schedule periodic server cycling; prepare and maintain application documentation; coordinate technical resources in multiple departments; ensure system life cycle process is followed.
• Participate in strategic planning efforts with respect to improving information technology service delivery.
• Participate in the development of Requests for Proposal; assist with the selection and oversight of consultants and vendors.
• Represent function on committees, outside organizations, and at staff subcommittees as necessary; coordinate technical support activities with other departments, divisions and outside agencies.
• Participate in budget preparation and administration for assigned projects.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

• Advanced principles and practices of information technology systems, systems analysis, programming, and application documentation.
• Databases, networks, servers, and operating systems. Project management methodologies.
• Business systems analysis. Software development life cycle.
• Principles and practices of technical and functional supervision and training.
• Standards and methods related to computerized data systems and analysis use.
• Written documentation methods related to highly complex technical work.

Ability to:

• Plan, organize and coordinate implementation of major business systems applications.
• On a continuous basis, know and understand all aspects of the job. Intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
• On a continuous basis, sit at desk for long periods of time. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.
• Develop and manage major projects related to business systems applications, including establishing and maintaining schedules.
• Design systems and develop necessary programming and application documentation.
• Monitor performance of various operating systems; develop and modify operating systems and database scripts; document system methods and changes.
• Interpret and explain pertinent information technology and City policies and procedures. Prepare a variety of reports and maintain accurate records and files.
• Effectively manage the more complex projects. Effectively lead cross-functional teams.
• Communicate clearly and concisely, both orally and in writing. Work weekends and/or evenings as required.
• Establish and maintain effective working relationships with those contacted in the course of work.

EXPERIENCE AND TRAINING

Experience:

Two years of responsible experience performing duties similar to that of a Business Systems Analyst II with the City of Roseville.

Training:

Equivalent to a Bachelor’s degree from an accredited college or university. Course work in computer science, information systems, business management, accounting, finance or a related field is desirable.

License or Certificate:

Possession of a valid California driver’s license upon date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-3, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3. How many years of experience do you have planning, organizing, and coordinating implementation of major business system applications?

• Less than 2 years
• 2-3 Years
• 3-4 Years
• 4-5 Years
• 5-6 Years
• 6+ Years

4. Please describe a mission critical business system that you’ve supported, your role, your key responsibilities, the line of business, and the number of end users.

5. Please describe a technology project that you lead using PMI methodology, including the scope of the project, the size of the project team, and the outcome of the project.

6. Describe your experience in working closely with customers to gather requirements, design, implement, and maintain a mission critical business system.

7. Describe your experience holding a vendor accountable to their deliverable(s).

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their experience scored in the Formula Rate Examination. The applicant’s experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Final promotional appointment is contingent upon having successfully passed a City-paid pre-employment medical exam specific for the position for which applied.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

Do you want to help shape the future of the County of San Mateo? If so, we have an exciting opportunity for you. The Planning and Building Department is currently seeking to fill one (1) permanent and one (1) limited-term Planner II/III positions.

As a Planner II/III with the County of San Mateo, you will be an integral part of the Planning and Building Department and will have an opportunity to manage a variety of complex development projects throughout our dynamic and beautiful County, and participate in or lead long-range planning efforts. The County of San Mateo has diverse landscapes ranging from urban to rural to wilderness that extend from the Bayside hills and urban neighborhoods to the beaches and coastal bluffs bordering the Pacific Ocean. We're graced with both scenic natural beauty and the excitement of a cosmopolitan community.  Just as diverse as the County's landscapes are the interests of the community, and this is what makes the County a dynamic place to work. If you have a passion for urban planning, thrive in a fast-paced work environment, and value teamwork, come join our Planning Division where you will be part of a team of bright, collaborative, and enthusiastic planners.

In addition to managing entitlements for a wide range of projects, the incumbent may work on a variety of long-range planning and policy projects, such as a Coastal Area transportation plan, our green infrastructure plan and updates to general plan policies and zoning regulations.

Ideal Candidate
The ideal candidate is a team player and independently-motivated individual, responsible for overseeing permitting for complex development projects, long-range planning studies, and the interpretation/development of policies and ordinances. The candidate is an excellent communicator (both written and verbal), and can develop consensus and successfully work with a diverse community. The candidate can manage and prioritize multiple tasks in a timely manner, and provide guidance to other members of the staff and the public. The candidate emphasizes interdepartmental/interagency coordination and communications, and continually looks for innovative and creative process improvements that generate more consistent and transparent outcomes. Experience in transportation or resource management planning is desirable, but not required.

Key Benefits:

• Competitive Medical, Dental, and Vision benefits.
• A pension plan for permanent employees; and a defined contribution retirement plan for limited-term employees.
• Work Schedule: The division has CORE hours between 9am - 3pm. Staff can select a flexible work schedule to reduce commute time to and from the office. Telework may also be an option after the first 6 months.
• Paid Holiday and Leave Accrual: Twelve (12) annual paid holidays per year. Vacation Accrual: 4.0 hours per pay period; Sick Leave Accrual: 3.7 hours per pay period.
• Commuter Benefits:  This program provides financial assistance to employees for their commute trips to and from work, and is available to all employees: The transit/vanpool subsidy is $150/month; Employees can earn $2/day for each day that they telework or carpool, bike, or walk to work. Employees may receive one of these commute subsidies in a given month.
• Wellness Benefits: A variety of programs geared towards health, wellness, and work-life balance.
• Life Insurance: Basic Life and AD&D paid for by the County; option to purchase additional life insurance for self and for dependents.

For more information and a full list of benefits, please visit: https://hr.smcgov.org/benefit-information-new-employees

Please note that benefits are offered to eligible employees of the County of San Mateo. All benefits are subject to change.

One of the vacancies is a limited term, at-will position.  Limited Term Employees are assigned to assignments not to exceed three years. They receive medical and dental benefits, similar to regular employees, and a defined contribution retirement plan.

NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.

Examples Of Duties:
Planners research and analyze planning data, conduct long range planning studies, review development applications for compliance with adopted plans and regulations, prepare staff reports and environmental documents, and assist in land use and zoning administration for current and future community projects in the Planning and Building Department.

Planner II is the fully experienced journey level. Under general supervision incumbents perform a full range of planning activities and exercise substantial independence and initiative in carrying out their assignments.

Planner III is the advanced journey level in the Planner Series. Under direction, incumbents carry out the major and more complex land use projects in all sections of the Division. Incumbents provide direction to other professional staff on projects and operate with independence within the parameters of legislative and divisional policy.

QUALIFICATIONS
Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify:
 

Knowledge of: Organization of local government and concepts of public administration; principles, practices and trends in urban and regional planning, including physical, social and economic factors; codes, ordinances and laws related to planning, zoning, environmental resource protection, and subdivisions; basic computer operations; research and statistical methods and sources of data; mathematical principles, tools and practices used in determining density and structural floor area; symbols, language and techniques used in planning, drafting and mapping.

Skill/Ability to: Work cooperatively and effectively with the public and co-workers and work well individually and as a member of a professional and technical team; recognize the key importance of customers, their unique situation and the department's relationship with the customer in problem resolution and information giving situations; produce comprehensive, clear and concise reports, memos, letters, staff reports and major studies which are accurately researched, focused on essential information, reflect an appropriate level of analysis, and demonstrate objectivity; make concise and understandable presentations, manage related discussions, facilitate decision-making, formulate alternatives, and summarize and respond to comments effectively; make valid conclusions and appropriate alternative recommendations; explain policy and procedures to the public and staff; facilitate problem resolution; operate and retrieve information using a computer; adapt to changing situations even under pressure; conduct research including gathering, interpreting and presenting data; reach conclusions, develop defensible recommendations and formulate feasible policy and regulations; interpret and explain maps, charts and tables; coordinate the preparation of a wide range of visual aids which clearly illustrate issues, concepts, and programs.

APPLICATION/EXAMINATION
Open & Promotional. Anyone may apply. Current employees of County of San Mateo and the Superior Court of California in the County of San Mateo with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date will receive five points added to their final passing score on this examination. Responses to the supplemental questions must be submitted in addition to our regular employment application form.

The examination process will consist of an application screening (weight: Pass/Fail). A screening committee will select those applicants whose training, experience and responses to the questions on the employment application and supplemental questionnaire appear to best meet the needs of the position and invite them to interview. Because of this process, all applicants meeting the minimum requirements are not guaranteed advancement through any subsequent phase of the recruitment process. Candidates who pass the application screening will be invited to a panel interview (weight: 100%) which may include a written or performance exercise. Depending on the number of applications, an application appraisal of training and experience may be used in place of examinations. All examinations will be given in County of San Mateo, California and all applicants must participate at their own expense.

Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button above. If you are not on the County's website, please go to https://jobs.smcgov.org to apply. A supplemental application form must be submitted in addition to the standard County employment application form. A resume will not be accepted as a substitute for the required application materials.

Tentative Recruitment Schedule
Application Deadline: Thursday, September 5, 2019 by 11:59 pm
Screening (tentative): Week of September 9, 2019
Panel Interviews (tentative): September 23 and/or 24, 2019
 

HR Analyst: Lucy Fung (080519) (Planner II/III, R040/R050)

The City of Lafayette (pop. 24,000) is looking for an experienced professional in urban planning who has a track record for providing high level analysis and excellent customer service.  The successful candidate will be offered a position as either an Assistant or Associate Planner dependent on her or his prior experience and skills.  

Located just 20 minutes from downtown San Francisco via BART, Lafayette prides itself on its vibrant downtown, beautiful tree-studded hillsides and great schools. Residents expect personalized service and the ability to deliver customized solutions to the community’s unique planning guidelines.  This position will be part of the team that ensures that Lafayette retains its semi-rural character and “small town” downtown feel. This is a challenging job in a great city!  The new Planner will be joining a staff of dedicated, energetic and fun professionals.

The Planner will perform the following major duties:

• Reviews routine to complex development proposals, applications, permits and plans for completeness and compliance and serves as project manager.
• Prepares and reviews environmental impact reports, written initial studies, negative declarations, and staff reports.
• Assists the public as well as advises architects, builders, attorneys, contractors, engineers on matters relating to land use, zoning, code interpretation, general plan compliance, signage, and other issues related to the City’s entitlement process.
• Prepares long-range planning studies and staffs limited-duration committees tasked with providing policy direction.  
• Serves as project manager on planning and development projects. 
• The planner will assist in oversight of the Planning Intern program. 

The Ideal Candidate
The City seeks a high energy professional who is self-motivated, creative, tactful and detail-oriented. Exceptional analytical and communication skills and the ability to write well and persuasively are required. Experience in environmental review is highly desired. The candidate should have a four-year degree with major coursework in urban planning, community development, business or public administration, or a related field.  Candidates will require at least 6 years of experience.  All candidates must have the ability to work some evening hours to attend Council and Commission meetings.
 
The salary range is $90,532 - $119,085.  Lafayette also provides an attractive benefits package that includes:

• A 401-A retirement plan with City-paid monthly contributions of 10% of salary with the option of a 5% match as well as City-paid social security contributions.  Lafayette does not participate in PERS.
• City-subsidized health and dental insurance as well as life insurance and disability insurance.
• 12 paid holidays and up to 20 days of annual vacation, depending on tenure.
• Challenging, interesting work; opportunities for innovation and creativity; family friendly policies; a flexible work environment; and casual dress.

Application & Selection
The final filing date is September 6, 2019.   To be considered, you must submit an online City of Lafayette Employment Application, plus relevant materials that amplify your qualifications.  Please apply at www.lovelafayette.org/jobs.  Email TRobinson@lovelafayette.org for questions.
Following the filing date, resumes will be screened and candidates with the most relevant qualifications will be invited to interviews in mid-September with an anticipated start date of October 2019.