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San Mateo County Health is seeking a well-qualified individual for the position of Senior IS Business Analyst – Limited Term. A Senior IS Business Analyst, under general supervision, leads, trains, oversees, sets priorities, and directs the work of staff on a day-to-day basis; performs the most complex and varied systems maintenance, operational duties, and/or modification of application systems; regularly leads large-scale or several small-scale projects of critical importance and substantial consequence to the success or failure to the County; serves as a liaison between system users and information technology staff, vendors, and service providers; provides technical and analytical support and training to system users; performs system administration functions to ensure security and effective operation; develops and maintains a variety of automated files, records, and databases; prepares and distributes new procedures, training materials, and a variety of scheduled and ad hoc reports; and performs related work as required.

The current vacancy is limited term in the Health IT Division and will be directly supporting the Environmental Health Services Division. This position is currently located in San Mateo, CA, and may travel/drive throughout the County to perform duties of the job.

The primary focus of this position will be working with the Environmental Health Services Division staff in preparing, selecting and implementing the replacement of the division’s core record management system. In addition, this individual will also recommend and/or assist with implementing other technologies and processes that will improve delivery of services Environmental Health Services provides to county residents and businesses.

Responsibilities will include, but are not limited to: 
 

• Obtain and in-depth understanding of the services the division provides, their processes and system workflows and regulatory reporting needs.
• Work closely with division staff to collect and document existing system workflows, identifying areas in need of improvement and new needs.
• Plan, schedule, prioritize, and assign work in consultation with IS Business Manager; inspect systems and infrastructure for maintenance, repair, and upgrade needs and recommend appropriate actions; assist in developing work plans, procedures, and schedules.
• Inspect and evaluate work in progress and upon completion to ensure activities are performed in accordance with department standards and specifications.
• Coordinate projects, personnel, and systems to facilitate access to assigned information systems; provide adequate, smooth, and efficient services for staff; receive, prioritize, and coordinate response to work orders; estimate and provides adequate materials, equipment, and staff needed.
• Function as a liaison between project managers, analysts, systems specialists, data specialists, communications specialists, and client systems specialists to ensure standards and protocols are maintained; assist in coordinating activities with other information services staff.
• Provide lead direction during major systems incidents to ensure an expedient response and resolution; maintain communication with all stakeholders on system status; identify underlying problems causing incidents and designs, proposes, and implement resolutions.
• Provide recommendations to managers and supervisors on the development of long- and short-term system infrastructure plans.
• Participate in the review and recommendation of contracts with outside vendors and consultants; administer, monitor, and evaluate contract scope of work; review design documents to ensure technical integrity.
• Individually or as a project team leader, work on and is responsible for complex large scale or multiple small scale software applications research, development, conversion, installation, and maintenance projects, including planning, organizing, and defining project requirements, methods, and end objectives in consultation with end users; coordinate project activities with team members, other section staff, user representatives and outside vendors.
• Oversee the modification of existing systems and/or the implementation of new systems by developing, writing, and disseminating procedures that utilize new or changed system applications and by evaluating system modifications in response to operational, program, and/or regulatory changes.
• Oversee and assign requests for assistance related to the use of department and/or program systems and software applications to staff; determine severity of problem and resolve or refer to appropriate personnel or vendor for resolution.
• Oversee the facilitation of a variety of system user and work groups to identify user needs and operational, programmatic, and/or regulatory changes affecting application requirements and other related issues.
• Supervise the work of software vendors to identify and resolve programming and other operational problems; oversee the scheduling of corrective patches and upgrades between vendors and staff; interact with vendors, external agencies, auditors, or other staff to obtain requested data or special reports.
• Design, implement, evaluate, and modify information systems training programs used by the department and/or program; request ad hoc reports.
• Oversee the development and execution of system test plans to ensure application performance conforms to specifications; oversee the modification of technologies to correct errors and optimize system performance and cost-effectiveness.
• Stay abreast of new trends and innovations in technology related to County operations; research, recommend, and evaluate vendor solutions and technologies; implements improvements; work with staff to maintain, revise, or improve operations and systems.
• Provide lead direction to a group of business analyst staff; review and control quality of work.
• Provide training to users and other technical staff and advise on best practices.

This is a limited term, at-will position.  Limited Term Employees are assigned to assignments not to exceed three years. They receive medical and dental benefits, similar to regular employees, and a defined contribution retirement plan.

QUALIFICATIONS

Education and Experience:  Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying.  A typical way to obtain the required qualifications would be equivalent to graduation from a four-year college with major coursework in public administration, business administration, information systems, or closely related field and five (5) years of responsible experience in a position that would provide knowledge of department-specific programs, processes, and/or operations, including at least three (3) years of experience in the planning, implementation, oversight, and/or utilization of automated information systems and applications used to support departmental activities and specific to the specialty area assigned which includes report design, writing, and generation; business analysis; technical writing; system administration; vendor relationship management; and/or departmental information security.  Additional related experience may substitute for education requirement on a year-for-year basis, up to four (4) years.

APPLICATION/EXAMINATION

If you are interested in being considered for this limited term position the following items must be submitted via e-mail: 
 

• Cover letter with responses to Supplemental Questions (maximum of 2 pages)
• Resume

Supplemental Questions:

1. Describe in detail how your education and work experience qualify you for the Senior IS Business Analyst position, including successful replacement of a record management system, if any. Be specific about where the experience was acquired, the responsibilities and duties performed, and how long you worked in that capacity.

Additionally, state any relevant certifications, trainings, or classes.

2. Describe your project management experience. As part of your response, include types of collecting requirements and tracking issues and risks, and outcomes of the projects.

Additionally, provide one relevant example that best illustrates your project management experience. Include the project, the steps you took, a risk/challenge you encountered along with how you communicated it to stakeholders and how you addressed it, and the ultimate result.

3. Describe in detail your experience and ability to communicate with technical and non-technical stakeholders throughout the project/software development cycle starting from gathering and validating requirements to the software system you implemented to training end-users. As part of your response, describe the communication methods you used, the steps you took in implementation and how you ensured end-user training.

Please include the words "Senior IS Business Analyst – Limited Term Position" in the subject line of email submission. All submitted materials must be in a Word or PDF format.

Please submit the above listed materials via email to:
  

Melissa Sheehan, Health Information Systems and Technology Manager
Email: msheehan@smcgov.org

Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview.
 
Apply immediately. Application materials will be accepted until position is filled. This posting is open on a continuous basis and selection may be made at any time within the process.
 
NOTE: Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. Submittals that do not include all required elements (cover letter with responses to supplemental questions and a resume) will not be considered.
 

The County of San Mateo is a diverse, inclusive workplace, where employees are valued and respected for their different perspectives, experiences, backgrounds, and contributions.
We are proud to be an Equal Employment Opportunity Employer.

Ross Valley Sanitary District Invites Applications for

Accountant I/II/Senior – Temporary Position
$37.55 – $58.39/hour – DOE
 

To be considered for the Accountant II level classification, the candidate will have an Associate degree or higher (or equivalent) and a minimum of two years of increasingly responsible accounting experience.

To be considered for the Senior Accountant level classification, the candidate will have a bachelor’s degree or higher (or equivalent) and a minimum of five years of increasingly responsible accounting experience.

ABOUT THE POSITION

Under general direction of the Finance Supervisor and Administrative Services Manager, this position performs professional and technical work of a confidential nature in the areas of payroll administration, general accounting, public employee retirement (CalPERS) reporting, workers’ compensation, and benefits administration. This position assists with the day-to-day accounting and financial operations of the District, including accounts payable functions, bank reconciliations and deposits, maintenance of accounting and payroll records, and other tasks as assigned.

TYPICAL DUTIES

• Manage, prepare, process and maintain records for bi-weekly payroll; prepare quarterly and annual tax reports and returns; confirm compliance with applicable Federal, State, and local law, rules, and regulations.
• Prepare and maintain a variety of ledgers, reports, salary and other pay schedules; process accounts receivables/payables, prepare bank deposits, credit card and bank account reconciliations, and purchase orders.
• Examine and explore technical transactions to resolve questions and confirm data; guarantee fiscal accountability and fund integrity for transaction and supporting documentation.
• Process health, life, and disability insurance enrollments and other benefit payments, and communicate with service providers concerning routine administration of programs.
• Prepare and update employment records related to hiring, transferring, promoting, and separating; explain human resource policies, procedures, laws, and standards to new and existing employees; ensure new hire paperwork is completed and processed; maintain personnel files in compliance with applicable legal requirements.
• Assist internal and external customers, provide information that may require judgment and discretion as well as interpretation of policies and procedures, request assistance for unusual situations or requests.
• Assist with closing of year-end books in preparation for annual audit, including the coordination of audit schedules and reports for external auditors, and supporting the Finance Supervisor and Administrative Services Manager during the annual audit process.
• Prepare workers’ compensation quarterly reports.
• Prepare retirement contribution worksheets and submit to CalPERS (California Public Employee Retirement System).
• Prepare contribution reports for 457 deferred compensation plans.
• Provide support and coverage for other finance and administrative staff when needed.
• Implement and maintain accurate record keeping practices and systems; maintain working files (electronic and hardcopy).

DEFINITION

Under the direction of the Information Systems Manager, the Senior Systems Analyst is the technology lead for the planning, design, development, implementation, integration and management of hardware and software applications for the City.

EXAMPLES OF DUTIES

Duties may include, but are not limited to the following:

• Assists in the planning, organizing, assigning, directing, reviews and evaluates Information Systems staff, subcontractors and activities.
   
• Assists in the development and implementation of goals, objectives, policies and procedures, and work standards of the department.
   
• Sets priorities, develops implementations plans and oversees the implementation of Information Systems projects.
   
• Maintains safe working conditions for the workforce and public.
   
• Utilize computer technology for work management, information management and communications.
   
• Confers with and provides technical assistance to members of City departments on various computer, telecommunications and other information systems matters; coordinates activities of the divisions with those of other departments and agencies.
   
• Conducts or directs studies; develops and reviews reports of findings, alternatives and recommendations; directs the maintenance, upgrades and enhancements of the City’s computer, telecommunications and information systems and prepares a variety of periodic and special reports regarding assigned responsibilities.
   
• Represents the City in meeting with representatives of governmental agencies, professional, business and community organizations and the public; handles complaints and inquiries.
   
• Works closely with other members of the City’s Management teams to provide coordinated and supportive approach to service delivery.

FINAL FILING DATE:  We are accepting applications on a continuous basis. PERS retired annuitants are not eligible to apply.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the temporary and part-time position of Parks & Facility Maintenance Worker II in the Parks, Recreation, & Libraries Department. The normal work schedule will include evenings and weekends. Candidates hired will work one of two schedules: Seasonal employees are limited to a maximum of 1,000 hours over a 5 month seasonal period. 1,000 Hour employees are limited to 25 hours per week for a maximum of 1,000 hours per fiscal year. While the current vacancy is for a 1,000 hour position, this recruitment may be used to fill 1,500 hour positions in the future.

The City of Roseville promotes a no smoking atmosphere.

THE CITY

The City of Roseville (COR) incorporates the following CORe Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

THE DEPARTMENT

The City of Roseville Parks, Recreation & Libraries Department incorporates our culture into our everyday interactions with our co-workers and our community.

• Take Pride - We’re proud of the services that we provide to our residents.
• Be Creative - We encourage an environment that allows for passion and innovation.
• Always Improving - We embrace change by fostering opportunities to learn, adapt and grow.
• Work As a Team -Teamwork makes us stronger, more efficient and adds value to our department.
• Make it Fun - We celebrate our co-workers, achievements and successes.

DEFINITION

To perform a variety of duties related to maintaining the City’s natural resources, facilities, and property.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Operate golf cart type vehicle, mower or other machinery; operate small power tools and equipment.
• Note and correct safety hazards; refer difficult problems/hazards for more advanced attention and recommend possible solutions.
• Utilize proper safety precautions related to all work performed.
• Promote and enforce safety procedures; render first aid and CPR, if certified, as required.
• Build and maintain positive working relationships with co-workers, other City employees, and the public using principles of good customer service.
• Prepare necessary forms and reports.
• Drive and maintain assigned vehicle; maintain proper oil and fluid levels; notify supervisor of needed repairs.
• Perform related duties as assigned.

When assigned to Park Maintenance:

• Prepare and condition City operated sports fields.
• Maintain, mow, and clean parks and playground facilities, restrooms and surrounding areas.
• Monitor/Check swimming pool pumps, filters and related equipment; monitor and apply chemicals; refer to appropriate staff for further attention.
• Repair and maintain park and landscape irrigation systems.
• Maintain municipal swimming pool pumps, filters, and related equipment; monitor and apply chemicals; refer to appropriate staff for further attention.

When assigned to Open Space Maintenance:

• Assist in vegetation management; assist in tree care, creek, preserve and natural resource maintenance.
• Maintain bike trails, power tools, and irrigation systems.
• Perform general labor duties.
• Operate tree care equipment such as chippers, stump grinders, power tools and other related equipment.
• Perform data collection/GPS in preserves and open space areas, creeks, and the urban forest.
• Perform pesticide application.

When assigned to Facilities:

• Set up and breakdown meeting rooms according to supplied floor plans
• Make minor repairs to site furniture and equipment
• Perform custodial duties within and surrounding facilities
• Assist facility renters with a variety of customer service needs.
• Perform semi-skilled and skilled facility maintenance, janitorial and repairs.
• Assist facility renters with a variety of customer service needs.

MINIMUM QUALIFICATIONS

Knowledge of:

• Basic methods, tools, and equipment used in natural resource and grounds maintenance and facility maintenance.
• Principles and practices of safety management.
• Practices and methods of public relations and customer service; techniques and principles of effective interpersonal communication.
• Basic understanding and principles of agronomy, natural resource management, forestry, horticulture, and biology.
• Basic principle of facility maintenance and management
• Basic principles and practices of record keeping.
• Principles and techniques of first aid and artificial respiration.
• Safe driving practices.

Ability to:

• On a continuous basis, walk, stand, bend, squat, climb, kneel, twist, and reach while operating equipment and perform maintenance and/or construction activities; perform heavy manual labor; operate a variety of hand and power tools used in maintenance activities; know and understand maintenance operations, janitorial and/or construction projects, observe safety rules.
• Intermittently, analyze equipment problems; identify safety hazards; remember and locate equipment and tools; may interpret and explain work orders; sit while completing work papers; travel from job-site to job-site sitting in assigned vehicle or on equipment; lift or carry cement bags, fertilizer sacks and/or bags of chalk, tables and stages weighing 65 pounds or less.
• Learn to perform semi-skilled tasks in a variety of maintenance activities.
• Swim, if assigned to Park Maintenance-Aquatics.
• Operate golf type vehicles, mower and other maintenance equipment.
• Understand and translate City policies and practices into everyday working practices; make sound decisions with solid problem solving methods.
• Learn principles and techniques of first aid and artificial respiration.
• Respond to emergency situations in a calm and effective manner; administer first aid and CPR, if certified.
• Learn to identify problems regarding the facility and programs; refer difficult problems/irregularities for more advanced attention and recommend possible solutions.
• Understand and carry out written and oral directions.
• Communicate tactfully with customers.
• Work outdoors in a variety of weather and environmental conditions.
• Communicate effectively and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Perform semi-skilled tasks in a variety of maintenance activities.
• Identify problems regarding the facility and programs; refer difficult problems/irregularities for more advanced attention and recommend possible solutions.

Experience and Training

Experience:

Two years of increasingly responsible experience performing maintenance work similar to that of a Parks and Facilities Maintenance Worker I with the City of Roseville.

Training:

Equivalent to completion of the twelfth (12th) grade, GED, or higher level degree; additional course work and training in maintenance, agronomy, horticulture, forestry, natural resource management, electric, plumbing, carpentry, janitorial or related field is highly desirable.

License or Certificate

• Possession of a valid California driver’s license by date of appointment. 
• Possession of CPR and First Aid certificates within six (6) months of hire.

Necessary Special Requirement:

• Must be 18 years of age or older.

SUPPLEMENTAL QUESTIONNAIRE

1. Employees work one of two schedules; which schedule do you prefer:

• Seasonal: Employees work a maximum of 1,000 hours over a 5 month seasonal period.
• 1,000 Hour: Employees work up to 25 hours per week for a maximum of 1,000 hours per fiscal year.
• No preference

2. Are you a current CalPERS member? A current CalPERS member is someone who has funds on deposit with CalPERS.

• Yes
• No

SELECTION PROCESS

Applications will be screened by the Human Resources Department for minimum qualifications.  Qualifying applicants may be contacted by the Department to interview. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

FINAL FILING DATE: We are accepting applications on a continuous basis. PERS retired annuitants are not eligible to apply.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the temporary and part-time position of Parks and Facility Maintenance Worker I in the Parks, Recreation & Libraries Department.  The normal work schedule will include evenings and weekends. Candidates hired will work one of two schedules: Seasonal employees are limited to a maximum of 1,000 hours over a 5 month seasonal period. 1,000 Hour employees are limited to 25 hours per week for a maximum of 1,000 hours per fiscal year. While the current vacancy is for a 1,000 hour position, this recruitment may be used to fill 1,500 hour positions in the future.

The City of Roseville promotes a no smoking atmosphere.

THE CITY

The City of Roseville (COR) incorporates the following CORe Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

THE DEPARTMENT

The City of Roseville Parks, Recreation & Libraries Department incorporates our culture into our everyday interactions with our co-workers and our community.

• Take Pride - We’re proud of the services that we provide to our residents.
• Be Creative - We encourage an environment that allows for passion and innovation.
• Always Improving - We embrace change by fostering opportunities to learn, adapt and grow.
• Work As a Team -Teamwork makes us stronger, more efficient and adds value to our department.
• Make it Fun - We celebrate our co-workers, achievements and successes.

DEFINITION

To perform a variety of duties related to maintaining the City’s natural resources, facilities, and property.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Operate golf cart type vehicle, mower or other machinery; operate small power tools and equipment.
• Note and correct safety hazards; refer difficult problems/hazards for more advanced attention and recommend possible solutions.
• Utilize proper safety precautions related to all work performed.
• Promote and enforce safety procedures; render first aid and CPR, if certified, as required.
• Build and maintain positive working relationships with co-workers, other City employees, and the public using principles of good customer service.
• Perform related duties as assigned.

When assigned to Park Maintenance:

• Prepare and condition City operated sports fields.
• Maintain, mow, and clean parks and playground facilities, restrooms and surrounding areas.
• Monitor/Check swimming pool pumps, filters and related equipment; monitor and apply chemicals; refer to appropriate staff for further attention.

When assigned to Open Space Maintenance:

• Assist in vegetation management; assist in tree care, creek, preserve and natural resource maintenance.
• Maintain bike trails, power tools, and irrigation systems.
• Perform general labor duties.

When assigned to Facilities:

• Set up and breakdown meeting rooms according to supplied floor plans
• Make minor repairs to site furniture and equipment
• Perform custodial duties within and surrounding facilities
• Assist facility renters with a variety of customer service needs.

MINIMUM QUALIFICATIONS

Knowledge of:

• Basic methods, tools, and equipment used in natural resource and grounds maintenance and facility maintenance.
• Principles and practices of safety management.
• Practices and methods of public relations and customer service; techniques and principles of effective interpersonal communication.

Ability to:

• On a continuous basis, walk, stand, bend, squat, climb, kneel, twist, and reach while operating equipment and perform maintenance and/or construction activities; perform heavy manual labor; operate a variety of hand and power tools used in maintenance activities; know and understand maintenance operations, janitorial and/or construction projects, observe safety rules.
• Intermittently, analyze equipment problems; identify safety hazards; remember and locate equipment and tools; may interpret and explain work orders; sit while completing work papers; travel from job-site to job-site sitting in assigned vehicle or on equipment; lift or carry cement bags, fertilizer sacks and/or bags of chalk, tables and stages weighing 65 pounds or less.
• Learn to perform semi-skilled tasks in a variety of maintenance activities.
• Swim, if assigned to Park Maintenance-Aquatics.
• Operate golf type vehicles, mower and other maintenance equipment.
• Understand and translate City policies and practices into everyday working practices; make sound decisions with solid problem solving methods.
• Learn principles and techniques of first aid and artificial respiration.
• Respond to emergency situations in a calm and effective manner; administer first aid and CPR, if certified.
• Learn to identify problems regarding the facility and programs; refer difficult problems/irregularities for more advanced attention and recommend possible solutions.
• Understand and carry out written and oral directions.
• Communicate tactfully with customers.
• Work outdoors in a variety of weather and environmental conditions.
• Communicate effectively and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

Experience and Training

Experience:

• None Required.

Training:

• Education that ensures the ability to read and write at a level necessary for successful job performance.

License or Certificate

• Possession of a valid California driver’s license by date of appointment. 
• Possession of CPR and First Aid certificates within six (6) months of hire.

Necessary Special Requirement 

• Must be 16 years of age or older.

Note: Minors may have preclusions or restrictions in duties assigned and licenses required pursuant to 29 CFR § 570.

SUPPLEMENTAL QUESTIONNAIRE

1. Employees work one of two schedules; which schedule do you prefer:

• Seasonal: Employees work a maximum of 1,000 hours over a 5 month seasonal period.
• 1,000 Hour: Employees work up to 25 hours per week for a maximum of 1,000 hours per fiscal year.
• No preference

2. Are you a current CalPERS member? A current CalPERS member is someone who has funds on deposit with CalPERS.

• Yes
• No

SELECTION PROCESS

Applications will be screened by the Human Resources Department for minimum qualifications.  Qualifying applicants may be contacted by the Department to interview. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

The City of San José is recruiting for a Senior Applications Developer (C# and .Net) (Enterprise Supervising Technology Analyst) in the Information Technology Department (ITD). The purpose of the position is to support ITD's vision of developing an efficient IT applications portfolio that meets the process automation and records management needs of both internal and external stakeholders.  

Duties may include but are not limited to:  

• Leading the delivery of projects and solutions to completion in a team environment while demonstrating a consultative personality, leadership mindset, and collaborative communication style. 
• Leveraging an understanding of Business Relationship Management, Business Process Automation (BPA)/Management, IT Service Management, Enterprise Content Management, Records Management, Web Content Management, Intranet, and Collaboration concepts to build high quality internal and external solutions for customers. 
• Customizing solutions leveraging programming languages using C#, .Net, JavaScript, PowerShell, and API. 
• Assisting with software upgrades, testing, and resolving production support problems in a prompt and efficient manner.  
• Liaising with software suppliers on the development of system enhancements to overcome known problems or further fulfill user requirements.  
• Developing, testing, and preparing support documentation of new releases for custom applications and providing support for .NET 4.7 or higher version of framework-based web applications to address city needs. 
• Developing reports using Crystal Reports or SQL Server 2019 Reporting services.   
• Establishing and maintaining effective working relationships with all levels of customers and technology staff. 

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. 

Competencies  

The ideal candidates will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: 

Job Expertise – Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. 

The ideal candidate will also possess a combination of following Application Development and/or BPA knowledge and experience:  

• Experience with server maintenance, .NET, SQL Server, Windows Server, and Microsoft Architecture.  
• Strong programming skills and technical experience to design and develop web application solutions utilizing Microsoft .NET platform, to ensure application deployment and support of service delivery at an enterprise level. 
• 5-7 years of experience with designing and developing C# and .NET applications / platform and .NET Framework’s newest features. 
• Knowledge of a variety of programming concepts, coding practices, and troubleshooting procedures is required, including system support, system maintenance and assisting with software implementation and upgrades.  
• Strong understanding of the structure and logic of Object-Oriented programming. 
• Advanced knowledge to design, develop and automate custom solutions to tailor solutions to enterprise process needs. 
• Experience with gathering and documenting business requirements. Familiar with techniques which help in modelling and understanding business and its operations.  
• Background in business process automation or business application development with a strong understanding of collaboration, integrations and business processes. 
• Working knowledge of Crystal Reports and/or SQL Reporting Services reports. 
• Experience with BPA tools, workflows, and solution builds is desirable. 
• Technical skills to build and automate solutions to support Business Processes is desirable. 
• Knowledge of project methodologies (Waterfall, Agile) is desirable. 
• Working knowledge of content migration tools such as SharePoint, AvePoint, Sharegate is a desirable. 
• Proficiency of C# and .NET along with a familiarity of coding environment in Microsoft Visual Studio 2019 is highly desirable. 
• SharePoint Server experience is highly desirable. 
• 5 years of knowledge of API programming is highly desirable. 
• Knowledge of change management and IT Service Management is highly desirable. 

Planning – Acts to align own unit's goals with the strategic direction of the organization; Defines tasks and milestones to achieve objectives, while ensuring the optimal use of resources to meet those objectives.   

Problem Solving – Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. 

Analytical Thinking – Approaching a problem or situation by using a logical, systematic, sequential approach.  

Teamwork and Interpersonal Skills – Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.  

Communication Skills – Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.  

The City of San José’s Information Technology Department is seeking a Senior SharePoint Administrator responsible for design and implementation of Microsoft's collaboration platform within organization. The ideal candidate possesses strong technical experience to design and provide sophisticated solutions utilizing Microsoft SharePoint platform, ensure SharePoint deployment, and support services delivery at an enterprise level.  

Duties may include but are not limited to: 

• Developing strategy, roadmap, and feature enhancements for a City-wide enterprise content management and records management solution.  
• Defining Physical Architecture, Logical Architecture, and Capacity Planning and making sure the environment is scalable. 
• Developing site Information Architecture plan and administering best practices and governance procedures for SharePoint Online sites. 
• Defining the Information Architecture and Taxonomy and clearly defining Taxonomy Term Store for the whole Enterprise. 
• Implementing best practices and Governance procedures for SharePoint custom solutions.  
• Creating access control policies/plans for SharePoint Online 
• Participating in Architectural Peer Review activities with other groups such as Database Administration (DBA), Active Directory (AD), Network and Security teams, to ensure that there is no point of failure. 
• Leading functional migration and modernization of SharePoint solutions. 
• Leading and facilitating information gathering sessions to validate business cases. 
• Gathering and documenting business and functional objectives. 
• Defining project deliverable standards and ensuring quality of customer deliverables and alignment to industry best practices. 
• Defining the Detailed Disaster Recovery strategy which aligns into Enterprise DR strategy. 
• Demonstrating knowledge of SharePoint Farms, SharePoint Server roles, SharePoint installation, configuration and administration, Central Administration management, and PowerShell administration modules. 
• Performing site and data migration tasks between cross farms, sites, and site objects. 
• Creating and maintaining documentation for SharePoint infrastructures, deployments, and service specifications. 
• Collaborating with the Infrastructure and DBA groups on backup/recovery operations and disaster recovery testing related to SharePoint implementation.  
• Working with developers to deploy custom applications and solutions to production and pre-production environments. 
• Managing Service applications and creating web applications and site collections. 
• Defining and enforcing security rules at the farm and site collection levels.  
• Knowledge of project methodologies (Waterfall, Agile) is desirable. 
• Responsible for mentoring SharePoint development and support team.  
• Demonstrating the ability to maintain good relationships with key vendors and working closely with them to understand their offerings and roadmaps. 

If you are looking for an exciting opportunity that presents important challenges, want to help a City thrive through collaboration technology, and have an excellent track record leading SharePoint solution, this is the role for you!  

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.  

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DEFINITION

Provide a productive and safe working environment and related services to all employees, while protecting NCPA's investment in building, grounds and contents. Responsible for the administration, maintenance and control of the main office facilities and equipment and NCPA’s disaster recovery facility, including but not limited to the building and grounds, HVAC system, telecommunications, surveillance equipment and building access control system, office machines, furniture and equipment, lease negotiations, and landlord interface.

SUPERVISION RECEIVED AND EXERCISED

This job has no supervisory responsibilities.

EXAMPLES OF ESSENTIAL DUTIES

• Prepare, monitor and control annual budget for building and equipment throughout the year.
• Prepare and review monthly/quarterly management reports related to Facilities Management.
• Analyze and resolve problems with employees concerning facilities, furniture and equipment.
• Develop and implement goals, objectives, policies and procedures relative to the Facilities Management areas of responsibility.
• Manage the systems and supplier resources associated with security access and surveillance, HVAC, office equipment and furniture, telecommunications, and building and landscaping maintenance.
• Manage vendor performance in accordance with contract terms and conditions; handle day-to-day contract maintenance; approve invoices.
• Plan, organize and manage operation of the Agency telecommunication systems, interfacing with the Information Technology Division, as necessary.
• Analyze nature of emergency and course of action for problems with building or equipment during and outside normal working hours.
• Perform cost/benefit analysis for services and equipment; procure outside services and equipment on informal and formal bid basis.
• Schedule repairs for equipment, monitor usage, analyze need for replacement equipment, furniture, capital improvements to facilities.
• Ensure NCPA’s disaster recovery facility is maintained and ready for use in the event of a need to failover 24 x 7 energy operations.
• Initiate requests for proposals, review and evaluate bids, negotiate final contract terms and conditions, prepare staff reports and present proposal to commission for contract award on formal bids.
• Create forms and procedures for maintaining information, i.e., telephone system requests for service and maintenance, file archive and retrieval services, card access security system, and all service contracts.
• Develop short and long-range facility plans including occupancy planning space forecasting and space allocation.
• Oversee facility improvement projects using contracted resources and ensure compliance with all environmental regulations and codes.
• Manage moves of personnel, including furniture layouts and workstation arrangements.
• Administer the product procurement and installation of ergonomic solutions for workstations and offices.
• Administer disposal of used, surplus equipment according to policy.
• Participate as Site Transportation Systems Management Coordinator (TSM) representing NCPA with the City of Roseville.
• Attend and participate in the NCPA Safety Committee meetings with responsibility for facility safety, inspections, fire safety equipment, and employee safety training.
• Review, interpret and discuss facilities operations with the General Manager, management and staff as required.
• Develop and administer training on equipment and services relative to the facilities, i.e., telephone, copiers and security equipment.
• Manage records retention and off-site storage programs. Coordinate cell phone plans/service for staff.
• Serve as headquarters Safety Officer (including ergonomics), responsible for OSHA compliance.
• Coordinate building events, e.g., fire drills, blood drives, etc.

MINIMUM QUALIFICATIONS

Knowledge of:

• General construction trades and tools including electrical, plumbing, HVAC, wood construction, etc. Technical and practical understanding of facilities management, e.g., HVAC, plumbing, electrical, fire and safety equipment. Ability to read architectural drawings. Knowledge of standard project scheduling techniques.
• Current laws affecting facility maintenance e.g., safety, indoor air quality (IAQ) issues, fire codes.  Knowledge of current building codes.  Knowledge of City of Roseville building practices requirements for permits, planning and review of construction activities.

Ability to:

• Troubleshoot building issues (electrical, plumbing, HVAC, etc.) and perform minor repairs. Assess issues and engage necessary vendors to perform needed construction, repair, support and/or general maintenance activities.

To perform the job successfully, an individual should demonstrate the following competencies:

Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.

Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.

Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.

Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.

Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.

Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.

Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences.

Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.

Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses.

Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.

Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe condition. Uses equipment and materials properly.

Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative

approaches and ideas; Presents ideas and information in a manner that gets others' attention.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position requires the ability to operate independently and proactively. Proficiency in use of Microsoft Office applications, ability and willingness to use common hand tools and perform hands-on work is highly desired.

Education and/or Experience

Bachelor's degree (B. A.) from four-year College or university; or four years facility maintenance and building operations related experience and/or training; or equivalent combination of education and experience. Certified Facility Manager (CFM) designation desired.

Language Skills

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.  Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

Proficient personal computer skills including electronic mail, recordkeeping, routine database activity, advanced work processing, spreadsheets, graphics, etc.

Certificates, Licenses, Registrations

Valid California Driver's License and Insurance.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

EOE

THE POSITION

Tri-City is looking to fill a vacancy for the position of Mental Health Specialist (MHS) whom will provide mental health support services to behavioral health challenged individuals as part of the Adult Full Service Partnership (FSP) Program. The MHS will appeal to individuals who are inspired by working with an engaged community providing participant advocate and case management services to moderate to severe mentally ill adults. This is a field-based position that will report to a Clinical Supervisor.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Plan and provide a variety of mental health support services to mentally ill and emotionally disturbed persons to attain, restore, or improve physical, mental, or emotional functioning;
   
• Provide assistance to clinical staff; participate in group and individual support programs;
   
• Serve as a participant advocate; provide case management services:
   
• Maintain records of all activities relating to client care and adhere to 70% billing compliancy standard;
   
• Perform other duties as assigned, etc.

Preferred candidates will possess 1 to 3 years experience in the mental health field; experience with the adult population and the ability to work in a fast-paced environment.