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THE POSITION

Tri-City Mental Health Authority (“Tri-City”) is now actively recruiting for Chief Information Officer.  The Chief Information Officer will be responsible streamlining operations by implementing relevant technologies ensuring support and security, developing technological systems that will improve customer satisfaction, and managing the Information Technology Department. The Chief Information Officer is an executive management position and reports to the Executive Director.

A brief summary of additional responsibilities for this position are included, but not limited to:

• Select and implement suitable technology to streamline all internal operations and help optimize their strategic benefits.

• Analyze the costs, value and risks of information technologies to advise management and suggest actions.

• Collaborate with other executives and directors to measure system and resource use and allocation.

• Oversee the technological infrastructure (networks and computer systems) in the organization to ensure optimal performance.

• Closely collaborate with the Chief Compliance Officer and the Best Practices Department to ensure optimization of the Electronic Health Record platform and related workflows.

• Establish and monitor department budget, prepare cost-benefit analyses for changes IT workflows; design and monitor department KPIs.

• Direct and monitor the Systems Administration and Security Officer, Best Practices, and Operations in the establishment of a mechanism to track access to PHI within the practice, as required by state and federal regulation, and to allow qualified individuals to review or receive a report on access activity.

• Ensure that all access and distribution to protected health information is in compliance with federal, state, and agency regulations, including the Health Insurance Portability and Accountability Act (HIPAA) and The Health Information Technology for Economic and Clinical Health Act, Public Law 111-005 (“HITECH Act”).

• Work with the Systems Administration and Security Officer to monitor compliance with security practices and consistent application of sanctions for failure to comply with security policies for all individuals in the practice’s workforce and for all business associates (BAs), etc. and other duties as assigned.

OUR AGENCY

Tri-City Mental Health Authority is a public mental health agency providing all levels of mental health services for all age ranges, age 0 to Older Adult. The Chief Information Officer is an Executive Team member responsible to oversee the IT Department consisting of 4 full-time staff servicing an agency of approximately 208 employees.

Network Technician II: annual salary range is $68,827.20 - $83,657.60, hourly range is $33.09 - $40.22

Network Technician III: annual salary range is $76,273.60 - $92,747.20, hourly range is $36.67 - $44.59

The San Jose Police Department requires data and communications resources to be functioning twenty-four hours per day, seven days a week, 365 days per year.  The Police Department has the largest network in the City.  The Police WAN include 21 remote sites.  The Local Area Network (LAN) provides network connectivity to over 1,000 desktop computers, 440 Mobile Data computers, and over 80 data servers.  The department uses software applications to monitor networks, systems, and management of help desk requests.  The department's main network is currently using Microsoft Active Directory.

This position, working under the supervision of the Department Information Technology Manager in Systems Development Division will be responsible for the following functions:

·         Maintain vehicle Mobile Data Computers (MDCs) and Automated Information System (AIS) workstations

·         Respond to Help Desk requests, network troubleshooting (wired and wireless) up to the switch level.

·         Maintain and troubleshoot the department VoIP phone systems, and troubleshoot Windows operating systems (Windows 7 and Windows 10)

·         Install and manage desktop systems, manage virus protection, and the Police Department's network system.

Preferred: Microsoft Certified Professional Certification

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

FINAL FILING DATE:  We are accepting applications on a continuous basis. PERS retired annuitants are not eligible to apply.

THE POSITION

The Human Resources Department is accepting applications for the 1,000 hour temporary part-time position of Day Care Teacher to work in the Parks, Recreation & Libraries Department.  Under immediate supervision of the Child Care Site Coordinator, plans, implements and teaches age appropriate activities and/or programs for elementary age children at assigned City day care facilities. Performs related work as required. The normal work schedule will be weekdays between the hours of 6:15 a.m. and 6:15 p.m., Monday through Friday. This position is limited to 25 hours per week for a maximum of 1,000 hours per fiscal year.  This position is for year-round employment.

The City of Roseville promotes a no smoking atmosphere.

THE CITY

The City of Roseville (COR) incorporates the following CORe Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

THE DEPARTMENT

The City of Roseville Parks, Recreation & Libraries Department incorporates our culture into our everyday interactions with our co-workers and our community.

• Take Pride - We’re proud of the services that we provide to our residents.
• Be Creative - We encourage an environment that allows for passion and innovation.
• Always Improving - We embrace change by fostering opportunities to learn, adapt and grow.
• Work As a Team -Teamwork makes us stronger, more efficient and adds value to our department.
• Make it Fun - We celebrate our co-workers, achievements and successes.

DEFINITION

To perform a variety of duties related to planning, implementing, and teaching age appropriate activities and/or programs for elementary age children at assigned City day care facilities.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Stimulate interest while teaching and supervising program activities such as sports, games, special events, arts and crafts, drama and social activities.
• Maintain positive student and parent relationships and follow disciplinary procedures.
• Maintain a safe, clean, and orderly classroom environment.
• Notify the appropriate staff of any problems with regard to site maintenance, children and parents, and make recommendations as necessary.
• Help to maintain records and reports as required; track and complete subsidized child care paperwork.
• Mentor staff in all aspects of classroom management, curriculum and team building.
• Coordinate supply needs.
• Assist Day Care Site Coordinator and Assistant Day Care Site Coordinator and Senior Day Care Teacher as required.
• Promote and enforce safety procedures; render first aid and CPR, if certified, as required.
• Build and maintain positive working relationships with co-workers, other City employees, and the public using principles of good customer service.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

• Basic knowledge of elementary aged children with regards to interests, skills, special needs, recreational activities, and program planning of such activities, i.e., sports, organized games, specials events, arts and crafts and drama.
• Practices and methods of public relations and customer service; techniques and principles of effective interpersonal communication.
• Principles and techniques of first aid and CPR.

Ability to:

• On a continuous basis, know and understand operations and observe safety rules; walk to supervise children; stand for long periods of time; interpret, understand and follow policies and procedures, and explain operations and problem solve issues for the public and with staff.
• Intermittently set up booths, hang banners, move tables, chairs and carry supplies; participate with children on field trips, perform exercises with children; lift or carry weight of 45 pounds or less.
• Lead activities, applying knowledge to an actual day care program and the children therein.
• Supervise children on playground.
• Establish positive and professional relationships with children, co-workers and parents.
• Understand and translate City policies and practices into everyday working practices; make sound decisions with solid problem solving methods.
• Respond to emergency situations in a calm and effective manner; administer first aid and CPR, if certified.
• Learn to identify problems regarding the facility and programs; refer difficult problems/irregularities for more advanced attention and recommend possible solutions.
• Understand and carry out written and oral directions.
• Maintain accurate and up-to-date records.
• Work outdoors in a variety of weather conditions.
• Communicate tactfully with customers.
• Communicate effectively and concisely, both orally and in writing.

Experience and Training

Experience:

• Minimum of six (6) months of work experience in a licensed child care center or comparable group child care program.  Experience shall be verified as having worked at least three (3) hours per day for a minimum of fifty (50) days in a six (6) month period, as a paid or volunteer staff member, under the supervision of a person who would qualify as a teacher or director.

Training:

• Equivalent to the completion of the twelfth (12th) grade, GED, or higher level degree supplemented by completion of twelve (12) units in early childhood education, recreation, elementary education or related field or six (6) units completed and enrolled in at least three (3) qualifying units per semester until twelve (12) units are completed.

License or Certificate

• Possession of CPR and First Aid certificates within six (6) months of hire.

SUPPLEMENTAL QUESTIONNAIRE

1. Have you completed twelve (12) college units in early childhood education, recreation, physical education or elementary education?

• Yes
• No

2. Are you a current CalPERS member? A current CalPERS member is someone who has funds on deposit with CalPERS.

• Yes
• No

SELECTION PROCESS

Applications will be screened by the Human Resources Department for minimum qualifications.  Qualifying applicants may be contacted by the Department to interview. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

FINAL FILING DATE:  We are accepting applications on a continuous basis. PERS retired annuitants are not eligible to apply.

THE POSITION

The Human Resources Department is accepting applications for the temporary and part-time position of Day Care Aide in the Parks, Recreation & Libraries Department. Under immediate supervision of the Child Care Site Coordinator, plans, implements and teaches age appropriate activities and/or programs for elementary age children at assigned City day care facilities; and performs related work as required.  The normal work schedule will be weekdays between the hours of 6:15 a.m. and 6:15 p.m., Monday through Friday.  This position is limited to 25 hours per week for a maximum of 1,000 hours per fiscal year. This position is for year-round employment.

The City of Roseville promotes a no smoking atmosphere.

THE CITY

The City of Roseville (COR) incorporates the following CORe Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

THE DEPARTMENT

The City of Roseville Parks, Recreation & Libraries Department incorporates our culture into our everyday interactions with our co-workers and our community.

• Take Pride - We’re proud of the services that we provide to our residents.
• Be Creative - We encourage an environment that allows for passion and innovation.
• Always Improving - We embrace change by fostering opportunities to learn, adapt and grow.
• Work As a Team -Teamwork makes us stronger, more efficient and adds value to our department.
• Make it Fun - We celebrate our co-workers, achievements and successes.

DEFINITION

To perform a variety of duties related to assisting with programs at assigned day care facilities.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Assist with program activities such as sports, games, special events, arts and crafts, drama, and social activities.
• Maintain positive student and parent relationships.
• Assist in maintaining a safe, clean, and orderly classroom environment.
• Notify appropriate staff of any problems with regard to site maintenance, children and parents and make recommendations as necessary.
• Promote and enforce safety procedures including proper use of playground equipment; render first aid and CPR, if certified, as required.
• Build and maintain positive working relationships with co-workers, other City employees, and the public using principles of good customer service.
• Perform related duties as assigned

MINIMUM QUALIFICATIONS

Knowledge of:

• Practices and methods of public relations and customer service; techniques and principles of effective interpersonal communication.
• Principles and techniques of first aid and CPR.

Ability to:

• On a continuous basis, know and understand operations and observe safety rules; walk to supervise children; stand for long periods of time; interpret, understand and follow policies and procedures, and explain operations and problem solve issues for the public and with staff.
• Intermittently set up booths, hang banners, move tables, chairs and carry supplies; participate with children on field trips, perform exercises with children; lift or carry weight of 45 pounds or less.
• Supervise children on playground.
• Establish positive and professional relationships with children, co-workers and parents.
• Understand and translate City policies and practices into everyday working practices; make sound decisions with solid problem solving methods.
• Respond to emergency situations in a calm and effective manner; administer first aid and CPR, if certified.
• Learn to identify problems regarding the facility and programs; refer difficult problems/irregularities for more advanced attention and recommend possible solutions.
• Understand and carry out written and oral directions.
• Maintain accurate and up to date records.
• Work outdoors in a variety of weather conditions.
• Communicate tactfully with customers.
• Communicate effectively and concisely, both orally and in writing.

Experience and Training

Experience:

• Previous experience as a volunteer leader or participant in various recreation, child oriented, athletic or related activities is desirable, but not mandatory.

Training:

• Equivalent to completion of the twelfth (12th) grade, GED, or higher level degree or current participation in an occupational program conducted by an accredited high school or college.

License or Certificate

• Possession of CPR and First Aid certificates within six (6) months of hire.

SUPPLEMENTAL QUESTIONNAIRE

1. Are you a current CalPERS member? A current CalPERS member is someone who has funds on deposit with CalPERS.

• Yes
• No

SELECTION PROCESS

Applications will be screened by the Human Resources Department for minimum qualifications.  Qualifying applicants may be contacted by the Department to interview. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

The Department of Public Works is seeking to fill an Information Systems Analyst position to function as a member of the Enterprise Asset Management Group in the Technology Services Section. The primary role of this position is to act as the technical lead supporting and managing a fully implemented activity-based asset management application with an Oracle backend database (FleetFocus by AssetWorks) and performing all duties necessary for maintaining, supporting, and optimizing systems supporting the Fleet Division.

This position must ensure business processes for users are documented and that systems meet customer expectations. This position is responsible for ongoing user training, report creation (using tools such as Crystal Reports), system administration, system support, maintenance, programming efforts, and must maintain excellent customer relations. This is a professional level position in the IT professional management series and may be expected to act in a supervisory role.

The ideal candidate must be able to work in a dynamic environment and effectively perform operational tasks in addition to implementing projects. The position will function with minimum supervision and must be a critical thinker and effective decision maker regarding database, application, policy, and procedure. Written and verbal communication skills are very important since this position will be the point of contact for internal customer technical support, client and division staff training, and Assetworks technical support. This position will mainly focus on duties outlined above but may be responsible at any time for new system implementation.

Duties may include but are not limited to:

• Master, manage, and support all modules of AssetWorks FleetFocus fleet management software (FleetFocus) application used by the Department of Public Works Fleet Division. 

• Plan, coordinate, and implement all application upgrades. Test and resolve production support problems in a prompt and efficient manner, including providing ITD DBA with all Oracle database scripts and structure to implement.

• Liaise with AssetWorks on the development of system enhancements to overcome known problems or further fulfill user requirements.

• Lead all QA, testing, and documentation of new releases within the FleetFocus platform.

• Develop, test, deploy and maintain hosted and web applications to address the Fleet Division business needs.

• Coordinate and maintain database objects (tables, views, stored procedures and packages) to support FleetFocus functionality.

• Develop reports using Crystal Reports or reporting services within the FleetFocus platform or other technology supporting the Fleet Division.

• Communicate effectively orally and in writing to technical and non-technical audiences.

• Act as subject matter expert for FleetFocus application and remain up-to-date with FleetFocus and general fleet management technology development trends, keeping knowledge and skills current.

• Manage Verizon NetworkFleet and GeoTab portals to maintain a digital blueprint of every aspect of a vehicle's operation.

• Build and deploy data visualization tools using Tableau and Microsoft Power BI to help department management access and interpret data.

This recruitment may be used to fill multiple positions in this or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

THE POSITION

The City of Dublin is currently seeking a seasoned Chief Information Security Officer (CISO) to oversee and implement City policy regarding information technology and information security use, direct the activities of the Information Systems Division, and participate as a member of the City Manager’s Office management team in departmental policy development and administrative planning.

EXAMPLES OF DUTIES

The following key elements describe the basic duties and responsibilities of the position:

• Administers, manages, coordinates, installs and upgrades the City's computer, network, telecommunications, and information technology hardware and software including City operated Wi-Fi networks; security systems including surveillance systems, alarms and access control technology; City's fiber network; and phone systems.
• Designs and develops requirements for systems technology, systems security and applications; performs and/or directs systems design work, operations and maintenance, program development, integration testing, deployment, training, and documentation.
• Establishes controls on data, system security and policy on the use of technology and application to City programs; analyzes procedures and recommends improvements; prepares reports.
• Prepares, manages, and monitors the Division budget; estimates costs and impact of new technology and applications;  consults  with  and  advises  City management on  information  technology,  systems  security, policies,  and the  status  of projects;  develops  procedures  for  handling  data,  operations  activities,  systems security and departmental requests for new technology and services.
• Confers  with  vendors  and  assists  departments  in  assessing  applicability to City's  standards  and  needs; evaluates  and purchases all information  technology hardware;  ensures cost effectiveness  and compatibility with existing systems; serves as liaison between vendors, purchasing,  and City departments;  negotiates with vendors to purchase information technology hardware and software.
• Selects, supervises, and evaluates the work of consultants and integrates consultant's work into the City's technology program; writes bid specifications for new equipment; reviews bids and makes decisions and recommendations.
• Directs the activities of managers/supervisors and staff in the Division;  plans, prioritizes  and assigns tasks and  projects;  monitors  work,  develops  staff  skills, evaluates  performance;  meets  regularly  with  staff  to discuss  and resolve workload  and technical  issues; sets  performance  standards  and develops appropriate goals and priorities; submits hiring and termination recommendations.
• Develops, evaluates and administers Department and Division goals, objectives, policies and procedures; assures Divisions' plans and activities are in compliance with all applicable laws, policies, regulations, timelines, and goals; reviews project work papers and approves project plans and procedures.
• Assures the integrity of Division work products, processes and procedures; monitors technical documents for accuracy, completeness, and compliance with Federal, State, and City policies and practices; reviews and prepares status reports and recommends appropriate actions.
• Assures a productive, efficient and technically competent work environment; assures effective communications with other City Departments and outside agencies; sets Division priorities and assures program and project deadlines and performance standards are met.
• Assures that any direct reports comply with all City safety requirements and practices.
• Makes presentations to the City Council and other groups; may be assigned to supervise ancillary operations as needed.
• Coordinates meetings with regional agencies, local businesses, and community groups as required. Maintains the absolute confidentiality of all records and information.
• Perform other related duties as assigned.

ABOUT THE DEPARTMENT

The City of Dublin’s Information Technology Division is one of six divisions in the City Manager’s Office.  The primary responsibility of the Information Technology Division is to oversee the installation and maintenance of City’s computer network systems and protect IT infrastructure, edge devices, networks, and data from malware attacks or breaches. The Division consists of five full-time staff:  Chief Information Security Officer, Information Systems Manager, Network Systems Coordinator, Information System Specialist and Information Systems Technician.

ABOUT THE CITY

The City of Dublin is located in eastern Alameda County, approximately 35 miles southeast of San Francisco. The City was incorporated in 1982 with a population of 63,659 within 14.59 square miles. Dublin’s strategic “crossroad” location at the intersection of Interstate 580 and 680 has made the City freeway close and conveniently accessible to the Bay Area with two BART stations.

COMMITMENT TO COMMUNITY SERVICE

The City of Dublin is continually striving to enhance the services provided to our customers.  The City organization is committed to creating a challenging and rewarding environment in which all employees representing the City are motivated to respond to the needs of the City’s customers.  In setting high standards for ourselves, we take pride in:

• Being a responsive and proactive City team, in touch with the changing needs and expectations of the Dublin community.
• Providing the highest level of quality service in all City programs and activities.
• Promoting a “can do” attitude using common sense along with technical/professional knowledge.
• Being committed to high professional standards.  A professional attitude encourages an objective approach to analyses of issues.
• Providing information and resources to our customers in a friendly and helpful manner.

PUBLIC HEALTH NURSE/PUBLIC HEALTH NURSE, SENIOR

OPEN UNTIL FILLED

SALARY RANGE:

$29.79 - $36.21  Per Hour – Public Health Nurse
$33.26 - $40.43  Per Hour – Senior Public Health Nurse

INCENTIVE PAY:

RN License: 10% Differential Pay

FINAL FILING DATE:
A complete application packet must be received in the Glenn County Personnel Department.

THE POSITION
The Public Health Nurse/Public Health Nurse, Senior position plans and implements public health nursing services to individual clients and the community at large through the provision of clinical services and counseling and through the promotion of community health and welfare; to develop, maintain and monitor various community health programs  at the Glenn County Health and Human Services Agency. The Public Health Nurse, Senior is the advanced journey level class within the Public Health Nurse Series.  Positions at this level are distinguished from those at the journey level by the performance of the full range of duties assigned.  Employees at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit.  This position is scheduled for forty (40) hours per week. This recruitment may be used to establish a list to fill future vacancies for the next six (6) months.

TRAINING AND EXPERIENCE
Experience:        Public Health Nurse - Two years of experience as a public health nurse in a generalized public health nursing program. Public Health Nurse, Senior - Four years of experience as a public health nurse in a generalized public health nursing program.

Training:            Completion of a university or collegiate program of study approved for public health nursing.

License or Certificate:    Possession of, or ability to obtain, a valid California driver’s license. Possession of a valid license as a registered nurse and a valid certificate as a public health nurse in California.

All applicants are encouraged to review a detailed job description available at http://www.countyofglenn.net/dept/personnel/job-opportunities/job-descriptions and apply only if they clearly meet the Minimum Qualifications for the position.

APPLICANT INSTRUCTIONS/INFORMATION - A COMPLETE APPLICATION PACKET MUST INCLUDE:
*     A Glenn County Employment Application        *    Résumé
*     Transcripts and/or Certificates                         *    Cover Letter

It is the responsibility of the applicant to ensure applications are received at the Glenn County Personnel Office..
GLENN COUNTY EMPLOYMENT APPLICATION:  Application forms must be filled out completely; please do not include “refer to resume” on the application. All statements made on the application are subject to investigation and verification. A separate application must be filed for each position.
Application forms may be completed on CalOpps.org or obtained from and returned to:
GLENN COUNTY PERSONNEL DEPARTMENT
525 W. Sycamore Street, Willows, CA  95988
Telephone (530) 934-6451 – Fax (530) 934-6452
TDD – No Voice (530) 934-6444
Website: www.countyofglenn.net

TRAVEL AND RELATED EXPENSES: Glenn County does not reimburse applicants for any travel or related expenses incurred in connection with applying for employment.
VETERAN’S PREFERENCE POINTS: Applicants wishing to claim veterans' preference points for an open, non-promotional examination must attach a copy of their DD2l4 to their application at the time of submission. Submissions after the final filing date will not be accepted.
MEDICAL EXAMINATION: Applicants may be required to pass a medical examination and fingerprinting as a condition of employment or promotion. Medical exams may include a fitness exam and a drug & alcohol screen.
LICENSE OR CERTIFICATE: Possession of, or ability to obtain, an appropriate valid California driver’s license. See Training and Experience for any additional required license or certification.
DEGREE OR CERTIFICATIONS: Copies of all required degrees and/or certifications, as outlined in the job description, must be provided.  Please include copies of all required educational degrees beyond high school and special requirement documents such as certificates, licensures, etc. in your job application packet if applicable.
SELECTION PROCESS:  The selection process may consist of an application evaluation, oral examination, written exam and fingerprinting process if applicable. The most qualified applicants will be invited to participate in an interview wherein their qualifications for this position will be reviewed in more detail. Additional testing may be applicable. If you are selected for an interview, you will automatically be contacted.
Eligible lists are used for Full-Time (40 hrs./wk. with benefits), Part-Time (20-39 hrs./wk. with benefits), and Public Service employee (PSE) temporary (limited benefits).
 

THE POSITION

Tri-City is actively recruiting to fill a vacancy for a Mental Health Specialist (MHS) within the Adult Outpatient Program (AOP). The MHS will appeal to individuals who are passionate about working with adults with behavioral health challenges.  The MHS will report to a Clinical Supervisor.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Plan and provide a variety of mental health support services to mentally ill and emotionally disturbed persons to attain, restore or improve individual physical, mental or emotional functioning;

• Provide assistance to clinical staff;  participate in group and individual support in programs;

• Develop and determine appropriate referrals for the continuation of care.

• Document and maintain records as required and as credentialed, include attendance records, daily visit logs, daily and/or weekly interdisciplinary notes. 

• Serve as a participant advocate and provide case management services;
   
• Provide advocacy for participants as needed to ensure inclusion in all aspects of the community including education, socialization, employment and housing.

• Adhere to 70% billing compliancy and other duties as assigned, etc.
   

Applications will be accepted until Friday, November 6, 2020 OR upon receipt of the first 100 applications- whichever occurs first.

Interviews: TBA

Resumes are not accepted in lieu of completing a city application.

DEFINITION

PC/LAN Technician I: Under supervision, performs skilled technical work on the City’s Personal Computers and Local Area Network, and network servers, including hardware, software and peripherals, and performs other duties as assigned.

PC/LAN Technician II: Under general supervision, performs complex technical work on the City’s Personal Computers and Local Area Network, and networks servers, including hardware, software, and peripherals, may supervise the work of lower level staff, and perform other duties as assigned. Positions in this class require frequent use of a high degree of independent judgment and interpretative ability. Duties do not always follow standard routines; the employee recommends changes in methods and procedures when necessary. The class is required to have operating knowledge of computer systems and greater overall experience.

Positions in the PC/LAN Technician II classification are flexibly staffed and normally filled from advancement from the PC/LAN Technician I class, or when filled from the outside, require specific technology experience. Appointment to this class requires the employee to be performing substantially the full range of PC/LAN Technician duties and to meet the qualifications for the class. The class requires the ability to work independently exercising judgment and initiative and a greater knowledge of the City’s computer systems.

EXAMPLES OF DUTIES

Analyzes, troubleshoots, and repairs computer systems and peripherals; provides end- user support for hardware and desktop applications; assists end-users in understanding personal computer functions and software application features; installs, replaces, and upgrades personal computer hardware, software and peripherals; may assist in developing and presenting training programs for end users; provides day-to-day support and maintenance of the City’s phone system.

MINIMUM QUALIFICATIONS

Knowledge of: Microsoft Office automation applications and operating systems; network infrastructure devices such as hubs, routers, and switches; TCP/IP and other network protocols; antivirus and other security precautions; PC hardware/software troubleshooting and resolution; network security; system backup and recovery techniques; file system management; hardware setup and configuration.

Ability to: Apply industry-standard techniques for servicing personal computers, including installation, upgrade, and replacement of hardware, software, and peripherals; lift and move computers and related equipment safely; interact positively and cooperate with co-workers, respond politely to customers, work as a team member, function under demanding time pressure, respond in a positive manner to supervision, and attend work and perform duties on a regular and consistent basis.

Experience:

PC/LAN Technician I: A minimum of one year of full-time experience in maintenance of personal computers.

PC/LAN Technician II: Three years of full-time experience in maintenance of personal computers.

Education:

PC/LAN Technician I: Graduation from high school or equivalent.

PC/LAN Technician II: Graduation from high school or equivalent.  An Associate Degree or vocational training in Computer Science or a related field, and/or an A+ Certification is desirable.

License: Possession of a valid Class C California Driver’s License.