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Valley Water is searching for top-tier candidates to fill this exciting opportunity. Internal candidates will get first consideration.

Overview:

The Records and Library Manager oversees the organization, preservation, accessibility, and governance of Valley Water’s records and reference library collections, with a strong emphasis on responsive, high-quality customer service. This position serves as a key service partner to internal departments, legal counsel, external agencies, and the public by ensuring timely, accurate, and professional access to information.

This role balances regulatory compliance and information governance with a service-oriented approach that prioritizes clear communication, transparency, and collaboration. The Records and Library Manager plays a critical role in supporting Valley Water operations, legal needs, and public trust through effective records stewardship and customer-focused service delivery.

The selected candidate will manage the Reference Library containing critical documents, designs, drawings, and historical records relied upon for legal, design, operational, and informational purposes. The role also oversees more than 11,000 boxes of archived materials stored off-site and assumes leadership of customer service functions pertaining to the assigned unit.

Our Commitment: 
We are committed to building and sustaining a working environment where all individuals are respected and valued. We believe every member of our team brings unique perspectives that enhance our ability to serve the public effectively. By fostering a workplace with employees from the communities we serve, we broaden our collective understanding of the world around us and strengthen our mission to equitably provide safe, clean water, natural flood protections, and environmental stewardship.

About Valley Water:
Valley Water is a public agency with an operating and capital budget of $964 million, and over 900 employees. With headquarters in San José, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses and roadways, and partners with other agencies to provide trails and open space for the community.

 

Key Responsibilities include, but are not limited to:

Customer Service & Stakeholder Support

• Serve as a primary point of contact for internal staff, legal counsel, external agencies, and the public seeking records and information.
• Deliver timely, accurate, and courteous responses to Public Records Act requests and internal information requests.
• Establish service standards, workflows, and performance metrics to ensure a consistent, customer-focused experience.
• Provide guidance and education to departments and requestors regarding records availability, processes, timelines, and legal requirements.

Helpdesk Oversight & management

• Assume leadership of the enterprise helpdesk function supporting Records, Library, and all IT-related service requests and incidents.
• Direct daily helpdesk operations, including call intake, ticket lifecycle management, escalation protocols, and resolution workflows.
• Establish and manage structured triage processes to ensure accurate prioritization, categorization, and routing of incidents and service requests based on business impact and urgency.
• Oversee call queue management to optimize workload distribution, minimize backlog, and maintain service level targets.
• Define, monitor, and report on helpdesk Key Performance Indicators (KPIs), including but not limited to:
  • Average speed to answer
  • Call response times
  • Abandonment rates
  • First-call resolution rate
  • Ticket aging and backlog metrics
  • SLA compliance
  • Customer satisfaction scores
• Implement call avoidance and demand management strategies, including knowledge base development, self-service enablement, training, and proactive communications to reduce recurring incidents.
• Ensure accurate documentation, ticket auditing, and reporting to support compliance, records retention, and information governance requirements.
• Continuously evaluate service performance trends and implement process improvements to enhance responsiveness, operational efficiency, and user experience.
• Maintain a customer-centric service culture focused on professionalism, responsiveness, and measurable service quality outcomes.
• Coordinate with IT operations, records management, and library services teams to ensure cross-functional issue resolution and alignment with organizational objectives.

Information Governance & Risk Management

• Monitor and evaluate the effectiveness of records and library programs, policies, and practices; identify gaps and recommend improvements.
• Ensure confidentiality, security, and proper disposition of sensitive and confidential records.
• Analyze risk and develop, implement, and test disaster recovery and business continuity plans for paper, electronic, and film-based records.

Automation & Digital Transformation

• Lead the automation of records and information workflows, including digital file labeling, access controls, and metadata standards.
• Oversee automated retention and disposition processes to identify duplicates, enforce retention schedules, and destroy records appropriately.
• Manage the implementation of automated PRA tools, including AI-assisted request development, historical search capabilities, notifications, and reminders, with the goal of reducing PRA volume and staff workload.
• Coordinate the development, migration, and enhancement of centralized records management and digital asset management systems, including system specifications, data standardization, quality assurance, and user training.

Reference Library & Records Management

• Oversee the maintenance, organization, security, and accessibility of on-site and off-site records, documents, drawings, photographs, and reference materials.
• Determine and implement appropriate physical and electronic systems for storing, preserving, and retrieving records and library materials.
• Maintain and update records retention schedules and ensure compliance with board-approved timelines and regulatory requirements.
• Restore, preserve, and digitize historic documents and original media.

Public Records & Legal Compliance

• Manage the intake, review, processing, and fulfillment of Public Records Act (PRA) requests and internal information requests.
• Oversee responses to subpoenas, litigation discovery, grand jury investigations, and other legal demands for records, in coordination with Valley Water Counsel.
• Develop and maintain policies, procedures, and fee schedules in accordance with the California Public Records Act.
• Review records responses for quality control, accuracy, and lawful disclosure or exemption.
• Provide sworn testimony during deposition proceedings related to records management, as required.

Leadership & Administration

• Plan, organize, and oversee records and library services programs, projects, budgets, and contracts.
• Supervise staff and support professional development and effective workload management.
• Prepare and present staff reports, recommendations, and program updates to leadership.

Ideal Candidate's Background Includes:

Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below.

Ideal Experience:

• Five (5) years of progressively responsible records management, helpdesk management,  library services, or related experience.
• At least two (2) years of direct supervisory or program management experience.
• Experience managing large-scale records collections, including off-site archival storage and onsite digital information
• Experience managing help desk or call center functions and call center automation
• Demonstrated experience administering Public Records Act requests and legal records production.
• Experience leading technology implementations, system migrations, or automation initiatives related to records or information management.

Ideal Skills and Abilities:

• Strong customer service orientation with the ability to balance service excellence, legal compliance, and operational efficiency.
• Ability to communicate complex records, legal, and technical concepts clearly and professionally to diverse audiences.
• Ability to independently administer complex records and library programs while collaborating across departments.
• Strong analytical, organizational, and project management skills.
• Ability to evaluate operations, identify improvements, and implement effective, customer-focused solutions.
• Skill in prioritizing and managing multiple projects and deadlines in a service-driven environment.
• Ability to clearly describe records systems, locations, and information environments to internal and external requestors.
• Strong written and verbal communication skills, including preparation of staff reports and formal recommendations.

Ideal Knowledge:

• Records management, information governance, and library science principles, including Generally Accepted Recordkeeping Principles.
• Confidentiality, security, retention, disposition, and destruction of public records.
• Search and retrieval techniques for complex, multi-modal information systems.
• Federal and state laws and regulations related to public records, including the California Public Records Act.
• Digital asset management, metadata standards, taxonomy, and cataloging practices.
• Budget development, contract administration, and sound financial management practices.
• Records and library-related software and systems, including records management systems, library catalogs, document imaging tools, and common productivity software.

Ideal Training and Education:

• Equivalent to graduation from an accredited four-year college or university with major coursework in records management, library sciences, information management, business or public administration, or a related field. 
• A Certified Records Manager (CRM) designation from the Association of Records Managers and Administrators (ARMA) is desirable.

To review the Job Description, please click here

Records & Library Services Unit (Position Code 423)
Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date.

This position is eligible for a hybrid telework schedule, typically working 40% remote and 60% onsite, after completion of the probationary period  (one year).

Summer 2026 Internship Program

Position Type: Part-Time, Seasonal
FLSA Status: Non-Exempt
Hourly Rate: $20.00
Hours: Up to 25 hours per week
Duration: Approximately June 15 – August 14, 2026

About the City of Pacifica

The City of Pacifica operates under the Council–Manager form of government and provides a full range of municipal services to its residents. With an operating budget of approximately $47.3 million and a workforce of over 180 full-time employees, Pacifica is committed to responsive governance and community engagement.

Are you interested in gaining meaningful, hands-on experience in local government?

The City of Pacifica is excited to host approximately seven (7) Summer Interns across multiple departments. This program is designed to provide students with substantive project experience, professional mentorship, and exposure to the inner workings of municipal government. Unlike a general internship pool, each department will recruit for a specific opportunity aligned with its operational needs and professional focus. 

About the Program

The Summer Internship Program was developed in collaboration with the Next Generation Committee, sponsored by the City/County Managers Associations of San Mateo and Santa Clara Counties. The program supports the development of emerging professionals and promotes careers in local government.

The Summer Internship Program is tentatively scheduled to run from June 15, 2026 through August 14, 2026 (8 weeks). End date may be adjusted based on the intern's schedule and availability.

Selected applicants will be invited to interview during a tentative window of March 23 – April 3, 2026, with flexibility as needed.

The City anticipates finalizing offers by April 24, 2026 to allow adequate time for summer scheduling and coordination. Internships are part-time (up to 25 hours per week), seasonal, at-will, and non-benefited positions.

Why Apply?

• Meaningful Work: Interns contribute to real projects that impact the Pacifica community.
• Professional Development: Strengthen your research, writing, presentation, and analytical skills in a public sector setting.
• Mentorship & Networking: Work closely with City leadership and staff while building connections across departments.
• Career Exploration: Gain exposure to the breadth of career paths within local government.

About the IT Summer Intern Opportunity

The Information Technology (IT) Division supports the City’s technology infrastructure, cybersecurity practices, and digital service delivery across all departments. The IT Intern will gain hands-on experience in municipal technology operations, including systems support, hardware and software deployment, troubleshooting, and project-based technology initiatives. This internship is ideal for a student interested in pursuing a career in information systems, cybersecurity, network administration, or public sector technology. The intern will contribute to meaningful projects that enhance operational efficiency and service delivery throughout the organization.

Responsibilities May Include (but Are Not Limited To):

• Assisting with end-user technical support and help desk requests
• Supporting hardware and software installation, configuration, and maintenance
• Assisting with inventory management of IT equipment and assets
• Supporting cybersecurity best practices and internal compliance efforts
• Participating in system upgrades, testing, or implementation projects
• Assisting with documentation of IT procedures and workflows
• Supporting audio/visual setup for meetings and City events, as needed

Education & Experience:

• Current undergraduate student majoring in Information Technology, Computer Science, Information Systems, Cybersecurity, or a related field
• Coursework in networking, systems administration, cybersecurity, database management, or related areas preferred
• Prior technical support or internship experience is desirable but not required

Preferred Skills & Knowledge:

• Basic understanding of computer hardware, operating systems, and networking concepts
• Familiarity with Microsoft Windows environments and Office 365
• Interest in cybersecurity and data protection practices
• Strong troubleshooting and problem solving skills
• Ability to communicate technical concepts clearly to non technical users
• Organizational skills and attention to detail
• Ability to work independently and as part of a team

How to Apply: Candidates interested in applying for the position may submit their online application, cover letter and resume by March 15, 2026 at 11:59 PM PST. Candidates must submit a completed online application and upload a current resume through CalOpps. Applications that are incomplete or missing required materials will not be considered.

Equal Opportunity Employer: The City of Pacifica is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, gender, gender identity or expression, sexual orientation, marital status, national origin, ancestry, age, disability, medical condition, genetic information, pregnancy, military or veteran status, or any other characteristic protected by federal, state, or local law.

This recruitment will remain open until filled. This recruitment is running concurrently with HR26-03 and may be used to fill one position at either classification, depending on the qualifications and experience of the selected candidate.

Candidates are encouraged to apply early in the process for optimal consideration.

The first review of resumes will take place on February 22, 2026

To apply for this opportunity, please visit the Alameda CTC website and download an application at: www.alamedactc.org/get-involved/careers-jobs/

Complete application packets must include a cover letter, resume, and application. In addition, please include a writing sample from your professional work of at least 750 words that demonstrates your ability to communicate a technical matter clearly and accessibly to a public audience.

Application packets may be sent by email to: recruitment@alamedactc.org. Alternatively, you can mail a completed application packet to:

Attn: Recruitment
Alameda CTC
1111 Broadway, Suite 800
Oakland, CA 94607

Incomplete applications will not be considered.

TO LEARN MORE, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

This recruitment will remain open until filled. This recruitment is running concurrently with HR26-04 and may be used to fill one position at either classification, depending on the qualifications and experience of the selected candidate.

Candidates are encouraged to apply early in the process for optimal consideration.

The first review of resumes will take place on February 22, 2026

To apply for this opportunity, please visit the Alameda CTC website and download an application at: www.alamedactc.org/get-involved/careers-jobs/

Complete application packets must include a cover letter, resume, and application. In addition, please include a writing sample from your professional work of at least 750 words that demonstrates your ability to communicate a technical matter clearly and accessibly to a public audience.

Application packets may be sent by email to: recruitment@alamedactc.org. Alternatively, you can mail a completed application packet to:

Attn: Recruitment
Alameda CTC
1111 Broadway, Suite 800
Oakland, CA 94607

Incomplete applications will not be considered.

This recruitment will remain open until filled; however, candidates are encouraged to apply early in the process for optimal consideration. The first review of application packets will take place on February 22, 2026.

TO LEARN MORE, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

The final filing date is, Tuesday, February 24th, 2026, at 5:00 pm or after receiving 100 qualified and completed applications, whichever is first.

The City of Sunnyvale is seeking a collaborative and forward-thinking Information Technology Manager to lead the IT Department’s Project Management Office (PMO) Division and drive enterprise technology initiatives that provide essential City services. This is a high-visibility leadership role that reports to the CIO and is responsible for shaping how the City delivers technology projects and is the project manager for several projects at the same time. The PMO Manager leads enterprise project delivery, organizational change efforts, and customer-focused initiatives that span all departments and directly support the community. This position oversees a team of project management professionals delivering complex initiatives and plays a central role in portfolio management, business process improvement, requirements development, and RFP-driven system implementations.

This role is ideal for a strategic and service-oriented leader who enjoys working across departments, mentoring staff, improving processes and turning City priorities into successful outcomes. The successful candidate is comfortable operating at both the executive and project-delivery levels in order to help shape strategy while ensuring strong day-to-day execution. 

What Makes this Role Stand Out? It has: Citywide influence; strategic impact; PMO leadership; team development; hands-on project management over a multitude of IT project types; and is meaningful work, being able to deliver projects that directly improve public services, internal operations, and organizational effectiveness. 

The ideal candidate will have:

• Experience managing an IT Project Management Office (PMO), project delivery team, or enterprise project portfolio.
• Recent experience managing multiple complex IT Projects with minimal guidance
• Leadership and supervisory experience, including mentoring staff and establishing staff performance goals.
• Strong knowledge of PMI-based Project Management, Portfolio Management and Program Management Methodologies; PMP, PgMP, PfMP, and/or Prosci certified a plus.
• Proven track record of delivering complex public sector or large organizational technology initiatives.
• Experience leading organizational change and supporting the transition from implementation to operational support.
• Experience using Project Portfolio Management (PPM) tools to provide enterprise project oversight and reporting.
• Understanding of government procurement processes and vendor oversight is a plus.
• Experience establishing performance metrics and KPIs to measure project and portfolio success.

To review the full job description and apply, please use this link: IT Manager

The City of Stockton is seeking to fill one (1) vacancy for the City Attorney. The ideal candidate will be of the highest integrity and genuinely committed to developing a strong customer service ethic, responsive to organizational needs, and open and honest in all internal and external relationships. The desired candidate will be known for the use of innovative, forward-thinking, and creative methods in planning for workforce development. Candidates must be capable of managing extraordinarily complex issues in the context of an overall management team and be action-oriented and passionate about change and innovation. Candidates for this position should be exceptional leaders, capable of planning and directing the services of the City Attorney's Office and coordinating efforts with other divisions and City departments within a sophisticated, fast-paced environment.

This is a Confidential At-Will (Unclassified/Unrepresented) position. In accordance with the Charter of the City of Stockton, Article XIII Section 1302, the City Council shall appoint the City Attorney.

Prior to appointment, eligible candidates will be required to submit to and successfully pass a background investigation, which will include fingerprinting.

Under policy direction of the City Council, acts as the Chief Legal Officer of the City with responsibility for all aspects of the City's legal work, whether performed by professional in-house staff or outside counsel; acts as the legal representative in City matters for all elected and appointed officials and City departments; performs related work as assigned by the City Council.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF BELOW.

The County of San Mateo is seeking a capable and multifaceted Assistant Director to assist the Director of the Family Justice Center with strategic planning, program development, and management of the County’s new Center. 

Under the Leadership of the Family Justice Center Director, the County is working with community partners and stakeholders to develop a one-stop holistic service and support center for families and survivors of domestic violence, child abuse, sexual assault, and other forms of abuse. The mission of the Center is to support survivors and their families by creating a single destination to receive crucial services and support. 

The San Mateo County Family Justice Center is a County-run multi-agency, multi-disciplinary service center where both public and private partner agencies assign staff on a full-time or part-time basis to provide services from one location. The Center’s focus will be on reducing the number of times survivors tell their story, reducing the number of places they must go for help, and through active collaboration with community-based organizations, increasing the quality of services and support they receive.

This is an opportunity for a committed public servant with extensive program management experience to successfully navigate the opportunities and challenges in developing and building new programs, collaborations, and a space that achieves the County’s goal of providing comprehensive, wrap-around services to victims of violence. The Assistant Director will be instrumental in carrying out the vision and goals by working alongside the Director.

Examples Of Duties

As the Assistant Director, you will have the opportunity to:

• Participate in the planning process to establish the Center which is modeled after successful Family Justice Centers across the country.
• Join in the effort to establish interagency collaborations.
• Engage with survivors to gather input and feedback that will inform the development and operation of the Family Justice Center, ensuring that their experiences and needs shape the center’s services and policies.
• Assist in facilitating focus groups and conducting best practice research as needed.
• Consult with County and external subject matter experts on relevant program issues.
• Participate in securing contracts with outside vendors, consultants, or organizations.
• Provide oversight for the program budget that ensures the accomplishment of program and service objectives within budget restrictions.
• Prepare detailed written reports, policies, procedures, and contracts.
• Assist in completion of phase one of the Family Justice Center

Qualifications

This project requires extensive research, careful planning, and successful collaborations. As such, the selected Assistant Director will need the following competencies:

• Leadership Skills – Influences, motivates, and challenges others effectively. Adapts leadership styles to a variety of situations.
• Subject Familiarity – Has comprehensive knowledge of the most current information, theories, techniques, practices, and procedures regarding victim assistance and family justice, or a strong willingness to learn the subject.
• Fact Finding – Identifies information needed to address an issue. Locates appropriate sources and pursues leads to additional sources. Effectively questions and digs for details and quality information.
• Effective Communication – Possesses the interpersonal skills needed to build relationships with interagency partners, the County Board of Supervisors, other County departments, and community-based organizations.
• Planning and Organizing – Ability to facilitate effective courses of action to ensure that work is completed efficiently.
• Problem Analysis and Problem Solving – Uses sound and logical judgment to spot and analyze problems, develop alternative solutions, and initiate corrective action.
• Emotional Intelligence – Perceives, understands, and manages personal emotions and the emotions of others during interpersonal interactions.
• Collaboration – Works with others toward an agreement and negotiates to find mutually acceptable solutions. Effectively gains consensus between differing parties in sensitive situations.

In addition to possessing the above-listed competencies, any combination of education, training, and experience that would provide the required knowledge, skills, and abilities is qualifying.  A typical way to qualify is:

• A minimum of five years of increasing responsible experience in the areas of project management, victim assistance program management, program development, or management of non-profit or community-based organizations.

Application/Examination

Open and Promotional. Anyone may apply. Current County of San Mateo employees with at least six months (1040 hours) of continuous service in classified regular, probationary, extra-help, or limited term positions prior to the final filing date will receive five points added to their final passing score on the examination. 

The examination process will consist of an Application Screening (weight: pass/fail), and a Panel Interview (weight: 100%), which may include the evaluation of a brief writing exercise given immediately preceding the interview.  Applicants must successfully pass the Application Screening to move forward to the interview.  Candidates must successfully pass the interview to be placed on the hiring (eligible) list.

Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations, or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California, and applicants must participate at their own expense. Interviews may be conducted virtually using MS Teams.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button.  If you are not on the County's website, please go to https://jobs.smcgov.orgto apply. 

To apply:

• Complete the County of San Mateo Employment Application Form
• Provide responses to the Supplemental Questionnaire, which includes these two subjects:

1. Explain how your education, training, and experience have prepared you to be successful in this position.
2. Describe your experience developing and working in programs that provide assistance to victims of violence.

• Attach a Cover Letter expressing your interest in the position.
• Attach a Resume

Tentative Recruitment Schedule
Final Filing Date: February 19, 2026, at 11:59 PM

Application Screening (tentative): March 3-5, 2026

Panel Interviews (tentative): March 19-20, 2026

San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities. 

The County of San Mateo, as an employer, is committed to advancing equity to ensure all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply.
 

The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels.

Analyst: Chet Overstreet (01302026) (Program Services Manager II)

The City Attorney’s Office is excited to offer an opportunity to join the office as either a Deputy City Attorney or Assistant City Attorney, depending on the experience and qualifications of the selected candidate. The Deputy or Assistant City Attorney will join a capable, dedicated, and collaborative team of legal professionals supporting the City’s legal needs in a dynamic municipal environment. Attorneys in the City Attorney’s Office serve as trusted advisors to City departments, the City Council, and boards and commissions, providing timely, practical, and solution oriented legal counsel on matters that often involve novel issues, competing priorities, and tight timelines. The work is intellectually engaging and directly connected to shaping how the City operates and grows in a community known for innovation, complex development activity, and a strong commitment to effective and transparent governance. Under the direction of the City Attorney, the Deputy or Assistant City Attorney advises assigned departments, addresses complex legal issues, and supports City initiatives from planning through implementation while minimizing legal risk. The scope of practice will be informed by the experience and interests of the selected candidate. Attorneys with labor and employment experience will provide legal support to the Human Resources Department, while candidates without direct experience in this area may assume this responsibility over time based on demonstrated aptitude, interest, and commitment to developing expertise. Additional responsibilities may include public contracting, governance, and regulatory matters. Attorneys collaborate closely with internal clients, and as needed, outside counsel to deliver practical, solutions oriented legal advice in support of City priorities.

Key responsibilities include:

• Conferring with department heads and City staff regarding legal issues and making appropriate recommendations

• Researching legal issues and preparing opinions, ordinances, resolutions, contracts, leases, permits, and other legal documents, depending on assignment

• Monitoring proposed legislation and court decisions affecting municipal operations

Experience in this role will allow you to:

• Learn from and collaborate with experienced municipal attorneys in a well-regarded City Attorney’s Office

• Take ownership of substantive legal work with visible impact on City operations and the community

• Build strong client relationships across City departments while addressing complex legal issues

• Advance professionally through increasing responsibility and direct mentorship from the City Attorney This role is ideal for an attorney who enjoys complexity and wants to apply high-level legal skills in a public service setting with real-world impact.
 

Please click on the links below to review the complete job brochure and apply for the position.

General

The Integrated Marketing Program Manager reports to the Deputy Chief, Communications and is responsible for developing the campaign timeline, project scope, and messaging strategy for a multitude of communications projects for the San Mateo County Transit District (SamTrans), Peninsula Joint Powers Board (Caltrain), the San Mateo County Transportation Authority (TA), and the 101 Express Lanes Project (SMCEL).

Essential Functions & Duties

Examples of Essential Functions:

• Develop and implement the District’s long-term and short-term campaign strategy for marketing and ridership campaigns for SamTrans, Caltrain, TA, and SMCEL in coordination with Communications, Government & Community Affairs, Marketing, Creative Services, Social Media, Digital Marketing, Customer Experience & Service.

• Assist the Deputy Chief with developing industry standard rubrics utilizing market research to define campaign objectives, create compelling and creative programming, execute on campaigns, and report on results.

• Provide strategic recommendations and change management leadership cross-departmentally, optimizing the Communications division’s effectiveness.

• Implement the District’s voice and brand through messaging, talking points, presentations, memos, and position statements for use by externally facing departments.

• Supervises staff. Hire, mentor, and take appropriate corrective and/or disciplinary action. Ensure EEO policies and procedures are followed. Participate in selection of marketing staff. Coordinate staff training and professional development. Establish performance objectives. Monitor and evaluate employee performance.

• Develop project objectives, scope, delivery schedules, and services agreements with internal staff and stakeholders to drive long-term and short-term projects to success.

• Use analytics and Key Performance Indicators (KPIs) to guide project direction, prioritize tasks, and shape marketing strategy.

• Lead copywriting efforts for strategic marketing campaigns on public-facing websites and blogs for SamTrans, Caltrain, TA, and SMCEL, as needed.

• Responsible for the accurate and contextual translation of marketing campaign content into English and other languages primarily used by agency customers.

• Hold stakeholders in other departments and divisions accountable to deadlines.

• Collaborate with the Creative Services in development of multimedia content creation in support of marketing campaigns for use across digital, web, radio, TV, and other mediums.

• Perform ongoing project management, oversight, and budget monitoring for communications and marketing projects.

• Prepare marketing campaign reports. Track campaign metrics (CTR, conversions, ROI), evaluate outcomes against targets, and recommend optimizations.

• Act as primary point of contact for marketing and communications projects with external stakeholders about regional marketing campaigns as necessary.

• Manage shared data and documentation using SharePoint and District Hub as necessary.

• Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures to reduce or eliminate accidents.

• Perform other duties as assigned.

Minimum Qualifications

Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to:

• Bachelor’s degree in communications or a closely related field.
• Five (5) years of full-time progressive experience in integrated marketing or program management of communications projects.

• Experience leading and managing complex communications or marketing projects. 
• Professional working experience leading marketing campaigns for public transit agencies.
• Experience with stakeholder management, ability to build rapport with stakeholders as needed.
• Excellent oral and written communication skills.
• Proficiency with Microsoft Office Suite.
• Experience using project management software (Trello, Monday.com, etc.)

 

The selection process may include a panel interview, written and skills test assessments, or supplemental questions.  Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process.      

 

How to Apply

• Complete an online employment application through GovernmentJobs.com by 11:59 p.m. of the listed closing date.  Resumes and cover letters will not be accepted in lieu of fully completed applications.  It is the applicant’s responsibility to ensure that applications are completed with all relevant information (experience, education, certifications, licenses, references and/or other information). 

• The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request.  If you have a need for an accommodation, please contact the Human Resources Department.   

• We celebrate diversity and are committed to creating an inclusive and welcoming workplace environment.  We are an Affirmative Action/Equal Opportunity Employer.  Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply. 

The City of Vacaville is seeking an experienced and forward-thinking Director of Information Technology to lead a dynamic team and shape the future of technology across the organization. This is an excellent opportunity for a seasoned IT professional who thrives on innovation, strategic leadership, and meaningful impact — particularly the rare opportunity to build and lead a newly established department.

As the City’s technology expert, you will guide all aspects of the IT Department, including infrastructure, networks, cybersecurity, enterprise applications, user support, project management, and GIS. You will set the vision for how technology supports City services, leading modernization efforts that enhance efficiency, strengthen security, and elevate the experience for staff and community members.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB ANNOUNCEMENT LINK OR JOB PDF BELOW.