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DESCRIPTION/RESPONSIBILITIES:

Supervising Applications Analyst 

The Police Department is seeking to fill an opening for a Supervising Applications Analyst in the Systems Development Division of the Bureau of Technical Services.  This position will manage the Applications Sustainment Support team, including activities related to developing and maintaining major department wide applications, which includes the 911 Communications, Record Management Systems,  and Police Department operations.  This position will also develop, maintain, and update the methodologies that measure performance of various facets of Police Department applications.  This is a hands-on position whose daily activities include management of a team (currently consisting of 2 Information Systems Analysts, 2 Senior Systems Applications Analyst, Analyst, and Staff Specialist). The Systems Development Division supports a main campus and 22 field offices, ensuring availability and reliability of critical systems is paramount. This position reports directly to the Information Technology Manager. Excellent command of verbal and written communication skills is required. 

The responsibilities include, but are not limited to the following: 

     * Research, plan, and implement best practices and strategies that address the applications needs for the Department, including development, administration, upgrade of the various applications used by the Police Department (911 Communications, RMS, Business Intelligence, and PD Applications).

     * Provide administration for Department Database including the following: Install, configure, start/stop, upgrade, patch monitor , manage , performance tuning, troubleshooting and maintain database objects, third party tools, replication, and clustering

     * Maintain documentation of the database/instance configurations.

     * Configure database backups and ensure backups are executed successfully

     * Apply Security Technical Implementation Guideline (STIGs) on all databases.

     * Analyze issues holistically, from the application tier through the database down to the storage.

     * Resolve database, systems, and infrastructure-related issues.

     * Knowledge of Oracle and SQL DBMS and its components.   Specifically, the knowledge and experience needed to integrate with other applications from Oracle and SQL platforms.

     * Ability to read DB Schema and compose contrived and formal relationships between tables specifically to develop forms and applications and Crystal Report integration.

     * Knowledge and experience using Microsoft Visual Studio, Eclipse SDK or other enterprise development applications to develop Java, JavaScript, VB, C++, C# or other high level programming languages

     * Knowledge of configuration and deployment of Microsoft IIS and previous experience deploying Web applications using IIS.

     * Coordinate Department needs with stakeholders and Police Department Senior Staff, and create a mid-range plan of applications development and implementation.

     * Provide administrative oversight over the Systems Development Division personnel and contracts. Take ownership and act with a high sense of urgency.

Work closely with the City's IT Department in coordinating city wide applications and the utilization at the Police Department.  

The successful candidate will have solid information management experience, strong interpersonal and management skills, and hand-on experience with systems, equipment and methodologies used by police departments.  

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Competencies 

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.  Desirable competencies for this position include:

Job Expertise - Demonstrates knowledge and use of applicable Citywide and departmental procedures/policies; demonstrates knowledge and use of applicable federal and state rules and regulations. Knowledge of, and strong experience in, database development and programming such as; Oracle and SQL Server, as well as an understanding of complex database concepts and interfaces including the implications of different database designs. 

The ideal candidate will also possess a combination of the following knowledge and experience:

     * Oracle 11g and12c database, Oracle Data Guard, Oracle Enterprise Manager (OEM), Oracle Recovery Manager (RMAN), Oracle Database appliance (ODA)

     * Oracle Certified Professional (OCP) and/or MSCA is highly desirable

     * MS SQL Server Database Mirroring, MS Failover Cluster, SQL programming

     * UNIX  and /or Linux

     * PowerShell programming

Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently in a timely, accurate, respectful and friendly manner. 

Planning - Acts to align own unit's goals with the strategic direction of the organization; defines tasks and milestones to achieve objectives, while ensuring the optimal use of resources to meet those objectives.

Project Management - Ensures support for projects and implements agency goals and strategic objectives.

Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

Communication Skills - Communicates and listens effectively and responds in an timely, effective, positive and respectful manner; written reports and correspondence are accurate, complete, current; well-organized, legible, concise, neat, and in proper grammatical form; responds to statements and comments of others in a way that reflects understanding of the content and the accompanying emotion; asks clarifying questions to assure understanding of what the speaker intended, ensures consistent communication takes place within area of responsibility

Technology Use/Management - Uses efficient and cost effective approaches to integrate technology into the workplace and improve program effectiveness.

Management - Evaluates priorities to ensure the 'true' top priorities are handled satisfactorily; sets clear goals for the employees and the work unit.

Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction.

Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions.

Creativity - Addresses objectives and problems while questioning traditional assumptions/solutions in order to generate creative ideas and new ways of doing business; exhibits creativity and innovation when contributing to organizational and individual objectives; seeks out opportunities to improve, streamline, reinvent work processes.

Selection Process

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process.  Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise.

You will be prompted to answer the following job-specific questions during the online application process:

* Please describe in detail of your work experience and includes years of experience. Your experience should be consistent with your work history.  

*Please describe in detail your recent participation in a software development project, your role, summary of the project approach and the key factors that contributed to the success of the project. 

*Please describe in detail your experience with Information Technology within the Police Department, or in a similar setting. How do you believe your previous experience and responsibilities would transfer into this position?

You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration.

If you have questions about the duties of this position, please contact Rudy Yeung (rudy.yeung@sanjoseca.gov.)

If you have questions about the selection or hiring processes, please contact Alexandria Rodriguez (Alexandria.Rodriguez@sanjoseca.gov. ) 

THE POSITION:

The Public Works Department plays a significant role in transitioning the City to a vibrant mixed-use City, by leading the effort to design, construct and maintain the City’s infrastructure. The Department consists of the Maintenance and Engineering Divisions.  The City of East Palo Alto is seeking a highly organized, hands-on, decisive and innovative Engineer with excellent interpersonal skills to fill the position of Senior Engineer.

Under direction of the Public Works Director/City Engineer, the incumbent manages the construction of multiple Capital Improvement Projects; Performs project development for Capital Improvement Projects including preparing plans and specifications and assembling bid documents on a variety of public works infrastructure projects; Prepares written reports for City Council meeting agendas. Supervises and participates in the conduct of complicated engineering, planning, design, and review activities; and to exercise lead supervision over others as assigned.  The work assigned may involve development review, public works, traffic, building construction, drainage water and sewer projects; and to do related work as required.

The City of Sunnyvale is actively seeking a Civilian Fire Marshal to manage the Fire Prevention Unit of the Department of Public Safety about the investigation of fires, fire prevention, code compliance, inspections, hazardous materials, the Certified Unified Program Agency (CUPA), and the review of proposed construction for compliance with codes and regulations.  This person serves as the Department's highest level technical expert on hazardous materials, fire prevention and related regulations.  The ideal candidate will have a passion for excellence, a commitment to serving the community and have outstanding interpersonal and technical skills. Other skills the City is looking for include strong leadership; ability to establish and maintain effective work relationships; and the ability to collaborate with a wide variety of stakeholders.

All of this, plus a generous benefits package and a competitive salary make the City of Sunnyvale a great place to work. 

A complete application consists of a City application and responses to the supplemental questionnaire.  The final filing date is January 6, 2020 at 5:00 pm. For complete information regarding this opportunity, please visit: Sunnyvale.ca.gov.

Salary: $160,169.00 - $193,145.00

Serving as the second in command reporting directly to the Fire Chief, the Deputy Chief will provide the management of day-today operations of the District and serve as the Fire Chief in his/her absence. Responsibilities include maintaining oversight of the Operations, Accreditation, Training, Support Services Divisions, and six suppression Battalion Chiefs operating over three shifts with seven stations. Additionally, the Deputy Chief will partner on labor relations issues and attend joint labor-management meetings as well as potentially serve on the negotiating team during labor negotiations. Further, the Deputy Chief will serve as a professional resource and prepare reports for the governing board as well as attend all District Board meetings. He/she will participate in the creation and implementation of short and long-term strategic goals for the organization and advise elected officials on critical policy matters in partnership with the Fire Chief. The individual serving in this leadership role will be expected to be engaged in high-level problem solving while simultaneously empowering others to explore thoughtful and creative solutions. He/she will have direct line authority over the Battalion Chiefs and be expected to collaboratively establish individual and team goals for managers as well as conduct formal annual reviews and evaluations. The Deputy Chief is expected to represent the District in a variety of settings at the local, regional, state, and national levels. To that end, it will be imperative for this individual to be abreast of current industry trends and best practices. Additionally, the District takes pride in developing and implementing innovative programs (including expanding the use of technology in the fire service). The Deputy will have an interest and passion for process improvement and implementing innovation in both fire suppression and administration.

FINAL FILING DATE:  We are accepting applications until closing at 5pm, December 11, 2019.

TENTATIVE TEST DATES: Online Assessment: 1/11/2020

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the regular and full-time position for the citywide classification of Office Assistant II. The normal work schedule is Monday through Friday, 8:00am –5:00 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

THE CITY

The City of Roseville (COR) incorporates the following CORe Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

DEFINITION

To perform responsible administrative and customer support duties for an assigned department, division, or program including receiving and responding to inquiries from the public, other City departments and outside agencies; to prepare documents, correspondence and routine reports; to receive and process payments; and to provide other support duties as assigned.

DISTINGUISHING CHARACTERISTICS

This is the journey level class in the Office Assistant series and is distinguished from the I level by the ability to perform the full range of duties assigned with only occasional instruction or assistance as unusual or unique situations arise.  Positions in this class are flexibly staffed and are normally filled by advancement from the I level.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from a higher level supervisor or manager.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Serve as first line of contact to external customers via telephone or in person; refer customers to appropriate staff and/or provide a variety of general information regarding City functions and services; and explain department operating policies and procedures.
• Prepare, compile, tabulate and maintain data including databases, various documents and statistical and operational reports and records.
• Type and proofread a variety of documents including general correspondence, agendas, reports, memos and statistical reports.
• Develop, maintain and archive a variety of files and records. 
• Support departmental hiring process; schedule interviews; complete and submit new hire documents; inform new hires of department policies and procedures; arrange computer and facility access.
• Receive, review and process payroll for assigned department; identify and resolve discrepancies; verify overtime usage; research and respond to questions from staff regarding payroll.
• Receive, review and process invoices, payment requests, reimbursement requests and credit card charges; track costs, ensuring proper coding; researches and resolves errors in orders received and invoices; prepare and process purchase requisitions.
• Order, maintain and reconcile purchases of office supplies, merchandise and other and special purchases related to department operations; maintain inventory.
• Schedule meetings and maintain calendars for department staff; reserve and prepare conference rooms; prepare meeting agendas; attend meetings and take and publish meeting minutes.
• Make travel arrangements for department staff; receive and process reimbursement requests.
• Assist the public with reserving and renting City facilities; register customers for classes, programs and tours; may participate in tours as required.
• Respond to letters and routine correspondence; receive, sort, open, time stamp and distribute time mail.
• Create, edit and update department information on internet and intranet.
• Assist with annual and mid-year budget entry; prepare monthly budget reports.
• Track and register staff for training classes as needed.
• Prepare, track and close out work orders and service requests; dispatch field personnel, as required.
• Issue, receive, type and process various applications, permits and other forms; apply departmental policies and procedures in determining completeness of applications; calculate fees.
• Receive and process payments for a variety of services; handle cash; prepare deposits; prepare and send billing statements as required by program.
• Distribute petty cash; reconcile and complete petty cash requests and send to Finance Department.
• Perform administrative tasks in support of special projects that includes the collection, review, compilation and verification of data.
• Collect, compile and submit data in support of grant administration activities.
• Create, revise and implement procedures related to assignment; recommend and participate in the implementation and improvement of policies and procedures.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related work as required.

MINIMUM QUALIFICATIONS

Knowledge of:

• Modern office equipment and procedures including use of a variety of software applications.
• Customer service principles and public relations techniques.
• English usage, spelling, grammar and punctuation.
• Business letter writing and report preparation.
• City services provided.
• Advanced customer service techniques.
• Policies and procedures of the assigned department or program.
• Basic accounting principles; financial record keeping and reporting.

Ability to:

• Learn pertinent local State and Federal laws, codes, ordinances, City functions, policies, rules and regulations.
• On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
• On a continuous basis, sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.
• Develop and maintain filing systems.
• Compose general correspondence and letters and take meeting minutes.
• Use a personal computer and a variety of software applications.
• Plan and organize workload.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Communicate clearly and concisely, both orally and in writing.
• Independently perform administrative and customer service duties in support of assigned department or program.
• Research, respond to and assist in the resolution of inquiries and complaints.
• Prepare correspondence, memorandums, and routine financial and operational reports.
• Accurately calculate fees and handle money.
• Use independent judgment and personal initiative.
• Know, understand, interpret and explain department and program policies and procedures.

Experience and Training

Experience:

Two years of responsible experience performing duties similar to that of an Office Assistant I with the City of Roseville (perform responsible administrative and customer support duties for an assigned department, division, or program).

Training:

Equivalent to completion of the twelfth (12th) grade, GED, or higher level degree.

License or Certificate

Possession of a valid California driver’s license by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-4, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.
3. How many years of clerical experience do you have?

• Less than 2 Years
• 2-3 Years
• 3-4 Years
• 4-5 Years
• 5-6 Years
• 6+ Years

4. Please describe the experience that qualifies you for this position. Your response to this question must be consistent with the Work Experience section of your application. Failure to adequately describe your qualifying work experience may disqualify you from this recruitment.

SELECTION PROCESS

Applications will be screened and those applicants meeting the minimum qualifications will be invited to an online exam (pass/fail).  Candidates receiving a passing score will have their Supplemental Questionnaire scored in the Formula Rate Examination.  Based upon responses to the supplemental application questions 2-4, the applicant’s responses will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and, depending on position applied for, a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

FINAL FILING DATE:   We are accepting applications until closing at 5pm, December 11, 2019.

TENTATIVE TEST DATES:   Online Assessment: 1/11/2020

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the regular and full-time position for the citywide classification of Office Assistant I. The normal work schedule is Monday through Friday, 8:00am –5:00 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

THE CITY

The City of Roseville (COR) incorporates the following CORe Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

DEFINITION

To perform responsible administrative and customer support duties for an assigned department, division, or program including receiving and responding to inquiries from the public, other City departments and outside agencies; to prepare documents, correspondence and routine reports; to receive and process payments; and to provide other support duties as assigned.

DISTINGUISHING CHARACTERISTICS

This is the entry level class in the Office Assistant series.  Positions in this class typically have little or no directly related work experience and work under immediate supervision while learning job tasks.  The Office Assistant I class is distinguished from the II level by the performance of less than the full range of duties assigned to the II level.  Incumbents work under immediate supervision while learning job tasks, progressing to general supervision as procedures and processes of assigned area of responsibility are learned.

SUPERVISION RECEIVED AND EXERCISED

Receives immediate supervision from a higher level supervisor or manager.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Serve as first line of contact to external customers via telephone or in person; refer customers to appropriate staff and/or provide a variety of general information regarding City functions and services; and explain department operating policies and procedures.
• Prepare, compile, tabulate and maintain data including databases, various documents and statistical and operational reports and records.
• Type and proofread a variety of documents including general correspondence, agendas, reports, memos and statistical reports.
• Develop, maintain and archive a variety of files and records. 
• Support departmental hiring process; schedule interviews; complete and submit new hire documents; inform new hires of department policies and procedures; arrange computer and facility access.
• Receive, review and process payroll for assigned department; identify and resolve discrepancies; verify overtime usage; research and respond to questions from staff regarding payroll.
• Receive, review and process invoices, payment requests, reimbursement requests and credit card charges; track costs, ensuring proper coding; researches and resolves errors in orders received and invoices; prepare and process purchase requisitions.
• Order, maintain and reconcile purchases of office supplies, merchandise and other and special purchases related to department operations; maintain inventory.
• Schedule meetings and maintain calendars for department staff; reserve and prepare conference rooms; prepare meeting agendas; attend meetings and take and publish meeting minutes.
• Make travel arrangements for department staff; receive and process reimbursement requests.
• Assist the public with reserving and renting City facilities; register customers for classes, programs and tours; may participate in tours as required.
• Respond to letters and routine correspondence; receive, sort, open, time stamp and distribute time mail.
• Create, edit and update department information on internet and intranet.
• Assist with annual and mid-year budget entry; prepare monthly budget reports.
• Track and register staff for training classes as needed.
• Prepare, track and close out work orders and service requests; dispatch field personnel, as required.
• Issue, receive, type and process various applications, permits and other forms; apply departmental policies and procedures in determining completeness of applications; calculate fees.
• Receive and process payments for a variety of services; handle cash; prepare deposits; prepare and send billing statements as required by program.
• Distribute petty cash; reconcile and complete petty cash requests and send to Finance Department.
• Perform administrative tasks in support of special projects that includes the collection, review, compilation and verification of data.
• Collect, compile and submit data in support of grant administration activities.
• Create, revise and implement procedures related to assignment; recommend and participate in the implementation and improvement of policies and procedures.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related work as required.

MINIMUM QUALIFICATIONS

Knowledge of:

• Modern office equipment and procedures including use of a variety of software applications.
• Customer service principles and public relations techniques.
• English usage, spelling, grammar and punctuation.
• Business letter writing and report preparation.

Ability to:

• Learn pertinent local State and Federal laws, codes, ordinances, City functions, policies, rules and regulations.
• On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
• On a continuous basis, sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.
• Develop and maintain filing systems.
• Compose general correspondence and letters and take meeting minutes.
• Use a personal computer and a variety of software applications.
• Plan and organize workload.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Communicate clearly and concisely, both orally and in writing.

Experience and Training

Experience:

One year of increasingly responsible clerical and customer service experience.

Training:

Equivalent to completion of the twelfth (12th) grade, GED, or higher level degree.

License or Certificate

Possession of a valid California driver’s license by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-4, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.
3. How many years of clerical experience do you have?

• Less than 1 Year
• 1-2 Years
• 2-3 Years
• 3-4 Years
• 4-5 Years
• 5+ Years

4. Please describe the experience that qualifies you for this position. Your response to this question must be consistent with the Work Experience section of your application. Failure to adequately describe your qualifying work experience may disqualify you from this recruitment.

SELECTION PROCESS

Applications will be screened and those applicants meeting the minimum qualifications will be invited to an online exam (pass/fail).  Candidates receiving a passing score will have their Supplemental Questionnaire scored in the Formula Rate Examination.  Based upon responses to the supplemental application questions 2-4, the applicant’s responses will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and, depending on position applied for, a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

FINAL FILING DATE: We are accepting applications on a continuous basis; PERS retired annuitants are not eligible to apply.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the temporary and part-time position of Library Page in the Parks, Recreation, and Libraries Department. The work schedule will be during normal Library hours including evenings and weekends. This position is limited to 25 hours per week for a maximum of 1,000 hours per fiscal year.

The City of Roseville promotes a no smoking atmosphere.

THE CITY

The City of Roseville (COR) incorporates the following CORe Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

THE DEPARTMENT

The City of Roseville Parks, Recreation & Libraries Department incorporates our culture into our everyday interactions with our co-workers and our community.

• Take Pride - We’re proud of the services that we provide to our residents.
• Be Creative - We encourage an environment that allows for passion and innovation.
• Always Improving - We embrace change by fostering opportunities to learn, adapt and grow.
• Work As a Team -Teamwork makes us stronger, more efficient and adds value to our department.
• Make it Fun - We celebrate our co-workers, achievements and successes.

DEFINITION

To perform a variety of duties related to performing routine, repetitive and manual work in connection with the use and maintenance of library resources.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Assist customers in the use of self-check machines, copiers, microfilm/fiche readers, computer printing with the print management systems and the computer reservations software.
• Register customers and collects payments for Parks, Recreation and Libraries classes and events.
• Shelve, sort, shift, and file library materials following established procedures.
• Check in returned materials, observing their condition and bringing damaged materials to the attention of higher level library personnel for disposition.
• Check out materials to customers.
• Organize returned materials and delivers them to proper sorting shelves.
• Use office equipment and personal computer to perform simple clerical tasks.
• Promote and enforce safety procedures.
• Assist with free and fee based library programs; assist with room set up; check in program participants; distribute program materials.
• Build and maintain positive working relationships with co-workers, other City employees, volunteers and the public using principles of good customer service.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

• Basic knowledge of computers, alphabetizing, indexing, and/or filing methods.
• English usage, spelling, grammar and punctuation.
• Practices and methods of public relations and customer service; techniques and principles of effective interpersonal communication.
• Modern office equipment, methods, procedures, and computer hardware and software.
• Principles and techniques of first aid and CPR.

Ability to:

• On a continuous basis, sit at desk and/or stand at counter for long periods of time; bend twist and reach, stoop, kneel and squat while shelving, opening boxes or moving equipment.
• Intermittently twist and reach office equipment; write and use keyboard to communicate through written means; set up booths, hang banners, move tables, chairs and carry supplies; lift or carry weight of 45 pounds or less.
• Make accurate mathematical computations.
• Write and use keyboard to communicate and to enter circulation and collection data.
• Use carts to move library materials.
• Retrieve materials from high/low shelves.
• Assist in training library trainees and volunteers.
• Understand and translate City and Library policies and practices into everyday working practices; make sound decisions with solid problem solving methods.
• Respond to emergency situations in a calm and effective manner; administer first aid and CPR, if certified.
• Learn to identify problems regarding the facility and programs; refer difficult problems/irregularities for more advanced attention and recommend possible solutions.
• Understand and carry out written and oral directions.
• Maintain accurate and up-to-date records.
• Communicate tactfully with customers.
• Communicate effectively and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

Experience and Training

Experience:

• No experience required.  Six months of general customer service experience or the equivalent in library employment is desirable.

Training:

• Equivalent to the completion of the eleventh (11th) grade or sixteen (16) years of age.

License or Certificate

• Possession of a valid California driver’s license by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.
2. This position requires candidates to have the equivalent to the completion of the eleventh (11th) grade or be at least sixteen (16) years of age. Do you meet this requirement?

• Yes
• No

3. Are you a current CalPERS member? A current CalPERS member is someone who has funds on deposit with CalPERS.

• Yes
• No

4. The Library is open Monday through Wednesday 10 AM – 7 PM, Thursday and Saturday 10 AM – 5 PM, and Sunday 10 AM-2 PM. Please list what your availability is during our business hours.

Note: Minors may have preclusions or restriction in duties assigned pursuant to 29 CFR § 570.

SELECTION PROCESS

Applications will be screened by the Human Resources Department for minimum qualifications.  Qualifying applicants may be contacted by the Department to interview. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

DEVELOPMENT SERVICES ANALYST

Development Services Analyst (Business Analyst)

SALARY:                                              $5451.40 to $7670.69 monthly (26 pay periods annually)

FINAL FILING DATE:        We are accepting applications until closing at 5 pm, December 17, 2019

THE POSITION

The Human Resources Department is accepting applications for the Regular and Full-time position of Development Services Analyst in the Development Services Department.  The normal work schedule is Monday through Friday, 8 –5 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

THE CITY

The City of Roseville (COR) incorporates the following CORe Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

DEFINITION

To perform professional and technical duties in support of Development Services Department activities and operations; to coordinate, oversee and serve as a technical resource for the implementation and integration of new program elements into the enterprise permitting and data tracking system; to provide technical assistance with respect to data analyses and the development of reports; and to analyze, develop and recommend process improvements to existing business systems to achieve the department’s goals.

DISTINGUISHING CHARACTERISTICS

• Receives direction from assigned supervisor or management personnel.
• Exercises technical and functional supervision over technical and administrative support personnel.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Oversee, coordinate and review the work of technical staff as it relates to the development and maintenance of the enterprise permitting system, the production of reports, and the production of maps, visual materials and other documents used in presentation.
• Assist the department in meeting State and Federal rules and regulations related to updating and maintaining development standards, zoning ordinances, and the general plan with the use of databases and other systems.
• Provide systems management for department specific systems, databases, reporting and mapping applications.
• Provide  graphic,  drafting,  reporting,  mapping  and  GIS  support  to  internal  and  external customers; receive and review requests from departmental staff, other departments and outside agencies and determine the best way to meet their needs.
• Receive and respond to technical requests for data analysis, data processing, program modifications, and training.
• Recommend processes and procedures to integrate new program elements into permitting system.
• Produce analytical and technical reports with the use of data processing systems that support the overall goals and needs of the department and City.
• Research, analyze, compile and interpret social, economic, population and land use data and trends.
• Manage and participate in various special projects and studies.
• Work closely with departmental staff to understand and identify needs; analyze, evaluate and present proposed business procedures or problems to define data processing needs.
• Review and make recommendations for process enhancements and provide technical troubleshooting support.
• Coordinate the department’s internal customer needs assessment survey; prioritize and recommend action in response to survey results.
• Serve as liaison with the Information Technology Department and outside vendors.
• Represent  function  on  committees,  outside  organizations,  and  at  staff  subcommittees  as necessary; coordinate technical support activities with other departments and divisions and outside agencies.
• Answer questions and provide information to the public, via telephone, e-mail, and written correspondence related to technical support program and operations; investigate complaints and recommend corrective action as necessary to resolve complaints.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

• Principles and practices of computer systems and related analysis and design. Principles and practices of community development and permitting.
• Principles and practices of relational database techniques and design. Principles and practices of GIS concepts, surveying, drafting and mapping.
• Research methods and procedures including statistical analysis and report writing.
• Pertinent local, State and Federal laws, ordinances and rules.
• Principles of project management.

Ability to:

• Perform professional work in support of the Development Services Department’s business needs.
• On a continuous basis, know and understand all aspects of the job.  Intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
• On a continuous basis, sit at desk for long periods of time.  Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.
• Extract and analyze data and produce technical reports.
• Analyze, develop and implement business solutions.
• Perform complex analytical research, relational and spatial analysis and GIS mapping. Train or instruct users in the use of computer equipment and operating procedures. Prepare a variety of reports and maintain accurate records and files.
• Problem solve, make decisions, and give direction.
• Develop and recommend policies and procedures related to assigned operations Advocate on behalf of the department for change and process improvement. Identify new technology solutions to manage the workload of the department.
• Monitor the effectiveness of existing systems and procedures and make and implement recommendations for change.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

EXPERIENCE AND TRAINING

Experience:

• Two years of responsible experience identifying, developing and implementing technological business solutions, preferably as it relates to urban planning or development related activities.

AND

Training:

• A Bachelor’s degree from an accredited college or university in computer   science,   information   systems,   business   management,   accounting, business information systems, finance, planning or a related field.  Relevant work experience as described above may be substituted for the educational requirement on a year for year basis.

License or Certificate:

• Possession of a valid California driver’s license by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-3, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3. How many years do you have working as a Business Analyst?

• Less than 2 years
• 2-3 Years
• 3-4 Years
• 4-5 Years
• 5+ Years

The City of Roseville’s enterprise permitting system (Accela Automation) has a growing footprint within the City. Currently supporting five departments/divisions (Building, Code Enforcement, Engineering, Fire, and Planning) with more on the way, the Development Services Department is looking to recruit a skilled, customer focused, and professional Business Analyst to our team to assist in new feature development as well as ongoing system support. This Analyst position will perform a wide range of duties which could include, but is not limited to: requirements gathering and analysis, system configuration/testing using proprietary toolsets, JavaScript programming, report development, customer support, and documentation.

Describe your knowledge, skill, or ability in each of the following areas. In so doing, please provide any relevant work experience and specific examples that demonstrate your competency. Note: although encouraged, it is not required to respond to all eight areas listed below.

• Requirements Gathering
• System Configuration
• Process Improvement
• Software Implementation
• Technical Writing and Documentation
• Customer Support
• JavaScript or other programming languages
• SQL, SSRS Reporting, or Business Objects/Crystal Reporting

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination.  The applicant’s experience and education will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.