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THE PROCESS

The position is open until filled; applications will be reviewed as they are received. To be considered for this opportunity, please apply online through www.calopps.org.

THE POSITION

The Facility Attendant will greet visitors to the Joan Pisani Community Center or other City facilities and serve as the first point of contact during evening and weekend activities and rentals. The ideal candidate should enjoy working with people and have an interest in serving the public.

The position will typically work on two or three weekday evenings (Mon.-Fri.), approximately 5:00-9:30 pm, two Saturdays each month (approximately 6 hours, daytime or evening), and occasional Sundays (daytime or evening); A typical schedule will be about 13-18 hours per week. Specific work schedule to be determined, and will be variable based on the weekly facility program schedule.

Typical duties may include, but are not limited to:

• Provide friendly and professional customer service by means of greeting Community Center users, serving as main point of contact during activities and events, and maintaining a consistent presence for users at all times.
• Explain and follow City and department policies and procedures.
• May assist user group with indoor or outdoor event set up and take down of equipment and/or furniture such as tables, chairs, podiums, and A/V equipment.
• Locks and unlocks facility doors; secures buildings.
• Updates attendance sheets, tally sheets and user status sheets.
• May perform clean up duties as needed, including but not limited to: move and arrange furniture and equipment, restroom cleaning, sweeping and mopping, and garbage pick-up and removal.

The City of San José is recruiting for a IT Manager (Information Systems Analyst) in the Public Works Department. As a technical lead, this position will be responsible for overseeing and managing client-devices and day-to-day Customer Support services.

 

 

 

The City of San José believes in the model of utilizing technology as a means for increased optimization as well as cost savings. With significant technology refresh and upgrade, there is a greater need for highly skilled technical hands-on leadership, oversight and technical project management.

 

 

 

This position requires strong technical hands-on experience and leadership skills, as well as the ability to take initiative and direct others. We are seeking an individual with a willingness to adapt to an ever changing business, as well as an ever changing technical environment.

 

 

 

The ideal candidate must be able to take full ownership of managing infrastructure operations, and leading projects to completion. This position demands a proven ability to resolve complex technical issues with limited resources. A forward thinking team leader and team player with a positive attitude are essential to this position.

 

 

 

Duties may include but are not limited to:

 

 

 

§  Provide visionary/technical leadership for the Department’s client infrastructure and operations which includes: desktops, mobile devices, phones, and other infrastructure related applications

 

§  Provide technical leadership and supervise desktop support engineers and technicians

 

§  Perform hands-on system/application configuration and advanced troubleshooting infrastructure issues to ensure service availability to meet service level expectations

 

§  Develop technical guidelines to a governance framework to ensure best practices and security

 

§  Lead in the implementation of projects to completion

 

§  Coordinate IT service needs with departments

 

§  Manage Department’s Technology Assets including tracking, replacement, and surplus of equipment

 

§  Ensure the Desktop Support team is meeting and exceeding performance expectations as defined through metrics and benchmarks

 

§  Maintain employee work plans and conduct performance appraisals

 

 

 

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

 

 

 

Competencies

 

 

 

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.  Desirable competencies for this position include:

 

 

 

Job Expertise – Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.

 

The ideal candidate will also possess a combination of the following knowledge and hands-on experience:

 

 

 

§  Experience developing 5-year technology roadmap for department, funding support, and ensure the team is meeting and exceeding performance expectations as defined through metrics and benchmarks.

 

 

 

§  Hands-on experience managing and supporting technologies such as:

 

o   Virtual Desktop Infrastructure (VDI)

 

o   Mobile Device Management (MDM)

 

o   Building and deploying Windows 10 images and/or provisioning virtual machines

 

o   Microsoft Windows 10 and 2016/2019 Server

 

o   Desktop deployment: Building images and/or provisioning virtual machines.

 

o   System admin tools (e.g. Event Viewer, MDT, USMT, PDQ, vCenter, vMotion, etc.)

 

o   Networking: DHCP, DNS, subnets, gateways, etc.

 

o   User account admin: Microsoft Windows Active Directory GPOs

 

o   Applications: Office 365 Suite, IE/Edge, etc.

 

o   Security:  Windows security patches (WSUS) and antivirus servers (TrendMicro)

 

o   Troubleshooting: reviewing and analyzing system logs, identifying system issues, applying remediation, and performing system preventative maintenance.

 

o   Security Management such as antivirus and patch management for desktop and servers

 

o   Experience managing, configuring, deploying and troubleshooting client devices including desktops, laptops, thin clients (Dell Wyse) and tablets/mobile devices (Surface Pro, iPad, iPhone, Android)

 

o   Experience managing Windows security patches (WSUS) and antivirus servers (TrendMicro)

 

o   Provides direction in reviewing and analyzing system logs, identifying system issues, applying remediation, and performing system preventative maintenance.

 

o   Experience with managing and troubleshooting Windows OS and applications (Windows 7/10, Office 365 Suite, IE/Edge, etc.)

 

o   Working knowledge of VMware VDI deployment and Airwatch/InTune mobile device management

 

o   Experience writing technical documentation

 

o   Implementation of agile methodology towards daily task management

 

 

 

Problem Solving – Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

 

 

 

Team Work and Interpersonal Skills – Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

 

 

 

Communication Skills – Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.

 

 

 

Project Management – Ensures support for projects and implements agency goals and strategic objectives.

 

 

 

Supervision – Sets effective long and short-term goals based on a good understanding of management practices; provides motivational support;  create work assignments that empower staff with decision-making responsibilities and are balanced with realistic priorities, skills and maximum benefit to the organization.

For more information and to apply, please visit:

https://www.governmentjobs.com/careers/Cupertino

JOB TYPE

Part-Time, Temporary/Seasonal

THE POSITION

The City of Dublin is seeking a temporary, part-time Program Specialist in the Economic Development Division of the City Manager’s Office to provide a variety of support for the City’s Census 2020 outreach efforts through approximately May 2020. Specific focus areas will include communications, community outreach and local government administration. The Program Specialist will interact with members of the public and may make internal and public presentations.  The Program Specialist can expect to learn valuable professional skills such as communication methods, community organizing, project management, organization, event planning and others.  The ideal candidate will be a collaborative thinker and excellent communicator who can maintain effective relationships with co-workers, community groups and members of the public from diverse backgrounds.

There may be several evening obligations, such as attending weekly Farmers’ Markets or other community events.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

The following duties are normal for this classification. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

• Under supervision, assists with planning, coordinating and implementing meetings, events and other outreach opportunities.
• Under supervision, perform routine research and statistical analyses as requested such as compiling and maintaining information as it relates to demographic data, business data, community groups, places of worship, ethnic grocery stores, English as a Second Language (ESL) classes and other avenues to connect with Hard-to-Count populations.
• Successfully complete Census Ambassador Training.
• Engage with community members (in person, over the phone and in writing) to provide timely and accurate information about the Census.
• Host informational tables at Senior Center, City Hall lobby, Farmers’ Market, etc.
• If requested, support the Questionnaire Assistance Center (“QAC”) at Dublin Library.
• Compile and track inventory of materials.
• Assist in the preparation of letters, reports, manuals, publications and miscellaneous public information literature.
• Help to compile and track Census outreach efforts and assist in the preparation of reports on the project.
• Assist with administrative tasks including editing project webpages and the maintenance of records, files and other data.

• Participate in calls/meetings with external agencies and other partners.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.

Description

City of Half Moon Bay
Social Media Intern – Communications / City Clerk Department

Salary: $13.00- $25.00/hour

The City of Half Moon Bay will host an internship position within the Communications / City Clerk Department.

About the City

The City of Half Moon Bay is a Bay Area coastal community of approximately 12,500 residents and is located 25 miles south of San Francisco. The City is governed by a five-member elected City Council and utilizes the council-manager form of government. The City Council appoints a City Manager who is responsible for the oversight of daily operations and provides leadership for the City’s programs. The City currently employs 40 full-time employees in the following departments: City Manager’s Office, Communications / City Clerk, Administrative Services, Community Development, and Public Works. The City contracts Public Safety with the San Mateo County Sheriff's Department.

The City and surrounding Coastside are a thriving agricultural, fishing, tourism, and recreational destination. There is a rich culture of diverse traditions and multi-generational families who have lived in Half Moon Bay for well over 100 years. In any given neighborhood, you will find farmers, high-tech entrepreneurs, and artists living amongst each other as one community.

About the Department

The Communications / City Clerk Department is seeking an enthusiastic, highly motivated, and innovative individual interested in sharpening their communications skills in a municipal government setting. This internship provides an excellent opportunity for an individual interested in enhancing their knowledge and experience in city administration, local government, and community engagement. The successful candidate will have the opportunity to assist in outreach, digital media, and other communications initiatives. Through mentorship and under general supervision, the successful candidate will be responsible to complete specific projects and a variety of ongoing assignments to help develop their knowledge and skills. Some of the various projects and responsibilities may include but are not limited to:

• Assist with Social Media content and monitoring
• Assist in the development of community outreach programs and events
• Assist with elections and district election community meetings (planning and outreach)
• Support the Communications Director /City Clerk and Communications Program Manager on numerous interdepartmental projects

Minimum Qualifications

This position is an internship meant for current or recently graduated college students. Any combination of experience and training that would likely provide the required knowledge and abilities are qualifying. A typical way to obtain the knowledge and abilities would be some completed college coursework with a major in Public Administration, Communications, Public Policy, or Business Administration.

Knowledge of:

• Social Media Applications (Facebook, Instagram, Nextdoor, Twitter)
• Microsoft Office software (Microsoft Excel, Outlook, Word, and PowerPoint)
• Adobe software (Adobe Acrobat, InDesign, and Photoshop)
• Local government operations

Why Apply?

• Growth – we are committed to exposing you to a work environment that will sharpen your writing, presentation, research, analysis, and critical thinking skills.
• Training – this internship experience will provide real-world experience and training toward an entry-level professional position within a city government.
• Mentoring – the selected intern will be mentored by city staff.
• Networking – access to a network of professionals in the field of local government.

Ideal Candidate

The ideal candidate will have a strong interest in pursuing a career in local government communications. The candidate will be self-motivated, detail-oriented, reliable, punctual, and honest. The candidate will also have the ability to learn new processes quickly and efficiently, as well as a desire to provide services to the community.

Benefits

Temporary position - no benefits

Recruitment Contact

Contact phone: 

(650) 712-1786

Contact email:  

cbutler@hmbcity.com

 

 

FINAL FILING DATE: We are accepting applications until closing at 5 pm, February 11, 2020

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the Regular and Full-time position of Business Systems Analyst II in the Information Technology Department.  The normal work schedule is Monday through Friday, 8 –5 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

THE CITY

The City of Roseville (COR) incorporates the following CORe Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

DEFINITION

To perform professional level work in the analysis, design, programming, testing, installation and maintenance of business applications systems and databases.

DISTINGUISHING CHARACTERISTICS

This is the journey level class within the Business Systems Analyst series and is distinguished from the I level by the assignment of the full range of duties.  Employees at this level receive only occasional instruction or assistance as new, unusual or unique situations arise and are fully aware of the operating procedures and policies within the work unit.  Positions in this class are flexibly staffed and are normally filled by advancement from the I level.

This class is distinguished from the Senior Business Systems Analyst in that latter performs the most difficult and responsible types of duties assigned to classes within this series including assigned responsibilities for major project and program areas and exercising technical and functional supervision.

SUPERVISION RECEIVED AND EXERCISED

• Receives direction from an Information Technology Program Manager.
• May exercise technical and functional supervision over lower level professional, technical and administrative support personnel.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Perform analytical and technical work through enterprise systems that support assigned City business applications.
• Conduct business analysis; evaluate business processes; determine business needs; identify requirements; and develop business plan analysis.
• Provide and/or ensure follow up on trouble calls and tickets; correspond with or meet customers and vendors as needed to understand and resolve concerns.
• Analyze data and information trends to support system capacity/performance planning or diagnose issues related to assigned systems; compile and prepare reports and documentation on analysis findings.
• Perform installation and configuration duties and related data migration, conversion, and maintenance and extraction work; implement and maintain databases, database tables and database objects; develop database scripts as needed for assigned systems.
• Perform configuration, testing and troubleshooting for network/communications devices and/or interfaces that support assigned systems.
• Provide project management; develop project plans and detailed project objectives; develop and guide project timelines; assess and manage risks; manage issues; develop and manage project budgets.
• Coordinate implementation of the system software, including conversion of data to new systems; work with application support personnel to resolve system problems.
• Assist departments in defining requirements for proposed business applications; review, analyze and evaluate business applications and user needs; translate business objectives into application requirements.
• Develop and participate in the development of Requests for Proposal, Quote, or Information; participate in the selection; and assist with the oversight of consultants and vendors.
• Perform reporting, testing and general maintenance of enterprise systems and identify alternative methods for better operation and use.
• Research, plan, install, configure and test new application systems and interfaces; maintain and upgrade existing application systems and interfaces; apply software updates to servers and schedule periodic server cycling
• Analyze and resolve technology related problems; resolve compatibility problems and troubleshoot system software, hardware and communication problems.
• Prepare and maintain documentation for each application; design backup procedures; and analyze problems with existing applications.
• Work closely with assigned City departments and divisions to understand and identify user computer system and equipment needs; analyze and evaluate present or proposed business procedures or problems to define enterprise application needs
• Create, record, and maintain user access and security; provide training to users regarding computer equipment and operating procedures.
• Monitor automated system processes; monitor logs and files for evidence of problems or system failures; ensure business resumption after system failures.
• Research, compile and prepare reports and documentation on program activities; analyze program and develop corrective action, maintain records of findings and corrective actions; prepare periodic status reports.
• May plan, assign, review the work of technical personnel assigned to functional area of assignment.
• Serve as liaison with system software and hardware suppliers and vendors; monitor contracted services for quality and compliance with City standards.
• Represent function on committees, outside organizations, and at staff subcommittees as necessary; coordinate technical support activities with other departments, divisions and outside agencies.
• Answer questions and provide information to the customers, via telephone, e-mail, and written correspondence related to the technical support program/operations; investigate complaints and recommend corrective action as necessary to resolve complaint.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

• Principles and practices of business analysis.
• Principles and practices of computer systems and related analysis and design.
• Principles and techniques of programming, and business application documentation.
• Principles and practices of relational database techniques and design.
• Use, capability, characteristics and limitation of computers and related equipment.
• Network technology and environment.
• Principles and practices of project management.
• Records storage and handling techniques.
• Standards and methods related to computerized data systems and analysis use.
• Written documentation methods related to complex technical work.
• Principles and practices of interactive and batch programming.
• Application documentation; computer logic and mathematics.

Ability to:

• Perform professional work in support of enterprise systems for business applications.
• On a continuous basis, know and understand all aspects of the job.  Intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
• On a continuous basis, sit at desk for long periods of time.  Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.
• Conduct enterprise systems and procedures analysis and feasibility studies.
• Analyze data and develop logical solutions to enterprise application programming problems.
• Prepare work flow charts and code steps into programming language.
• Develop and manage information technology projects.
• Effectively lead cross-functional teams.
• Train or instruct on-line users in use of computer equipment and operating procedures.
• Prepare a variety of reports and maintain accurate records and files.
• Problem solve, make decisions, and give direction.
• Formulate, design, and implement process and product improvements and streamlining measures.
• Develop and recommend policies and procedures related to assigned operations
• Advocate on behalf of the department for change and process improvement.
• Identify new technology solutions to manage the workload of the department.
• Monitor the effectiveness of existing systems and procedures and make and implement recommendations for change.
• Work weekends, evenings or standby, as required.
• Maintain confidentiality as necessary.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Independently perform professional work in support of business analysis.
• Analyze, design, program, install and maintain highly technical and complex programs.
• Analyze data and develop logical solutions to complex business systems application programming problems; implement computer systems.
• Develop and manage projects related to business systems applications, including establishing and maintaining schedules.

EXPERIENCE AND TRAINING

Experience:

Two years of responsible experience performing duties similar to that of a Business Systems Analyst I with the City of Roseville (To perform professional level work in the analysis, design, programming, testing, installation and maintenance of business applications systems and databases.)

AND

Training:

A Bachelor’s degree from an accredited college or university, preferably with major course work in computer science, information systems, business management, accounting, business information systems, finance or a related field is desirable. Two years of relevant work experience may be substituted for two years of the required education.

License or Certificate:

Possession of a valid California driver’s license upon date of appointment by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-4, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3. How many years of experience do you have performing professional level work in the analysis, design, programming, testing, installation and/or maintenance of business applications systems and databases.

• Less than 1 years
• 1-2 Years
• 2-3 Years
• 3-4 Years
• 4+ Years

4. Please list your completed education from an accredited college or university. List the degree, major and institution.

5. Please describe a critical business system that you’ve supported, your role, your key responsibilities, the line of business, and the number of end-users.

6. Describe your knowledge and/or experience managing or overseeing the implementation of a new initiative or special project. Include your experience assessing project goals, setting deadlines, coordinating with stakeholders, and meeting project deliverables. Please describe your primary role, duties, and decision-making authority.

7. Describe your experience as a Project Manager for technology related projects. Include tasks performed, years of experience, and approximate number and types of projects managed. 

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination.  The applicant’s experience and education will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

FINAL FILING DATE: We are accepting applications until closing at 5 pm, February 11, 2020.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the Regular and Full-time position of Business Systems Analyst I in the Information Technology Department.  The normal work schedule is Monday through Friday, 8 –5 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

THE CITY

The City of Roseville (COR) incorporates the following CORe Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

DEFINITION

To perform professional level work in the analysis, design, programming, testing, installation and maintenance of business applications systems and databases.

DISTINGUISHING CHARACTERISTICS

This is the entry level class in the Business Systems Analyst series.  This class is distinguished from the journey level by the performance of the more routine tasks and duties assigned to positions within this series.  Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level.  Since this class is typically used as a training class, employees may have only limited or no directly related work experience.  Employees work under general supervision while learning job tasks.

SUPERVISION RECEIVED AND EXERCISED

• Receives general supervision from an Information Technology Program Manager.
• May exercise technical and functional supervision over technical and administrative support personnel.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Perform analytical and technical work through enterprise systems that support assigned City business applications.
• Conduct business analysis; evaluate business processes; determine business needs; identify requirements; and develop business plan analysis.
• Provide and/or ensure follow up on trouble calls and tickets; correspond with or meet customers and vendors as needed to understand and resolve concerns.
• Analyze data and information trends to support system capacity/performance planning or diagnose issues related to assigned systems; compile and prepare reports and documentation on analysis findings.
• Perform installation and configuration duties and related data migration, conversion, and maintenance and extraction work; implement and maintain databases, database tables and database objects; develop database scripts as needed for assigned systems.
• Perform configuration, testing and troubleshooting for network/communications devices and/or interfaces that support assigned systems.
• Provide project management; develop project plans and detailed project objectives; develop and guide project timelines; assess and manage risks; manage issues; develop and manage project budgets.
• Coordinate implementation of the system software, including conversion of data to new systems; work with application support personnel to resolve system problems.
• Assist departments in defining requirements for proposed business applications; review, analyze and evaluate business applications and user needs; translate business objectives into application requirements.
• Develop and participate in the development of Requests for Proposal, Quote, or Information; participate in the selection; and assist with the oversight of consultants and vendors.
• Perform reporting, testing and general maintenance of enterprise systems and identify alternative methods for better operation and use.
• Research, plan, install, configure and test new application systems and interfaces; maintain and upgrade existing application systems and interfaces; apply software updates to servers and schedule periodic server cycling
• Analyze and resolve technology related problems; resolve compatibility problems and troubleshoot system software, hardware and communication problems.
• Prepare and maintain documentation for each application; design backup procedures; and analyze problems with existing applications.
• Work closely with assigned City departments and divisions to understand and identify user computer system and equipment needs; analyze and evaluate present or proposed business procedures or problems to define enterprise application needs
• Create, record, and maintain user access and security; provide training to users regarding computer equipment and operating procedures.
• Monitor automated system processes; monitor logs and files for evidence of problems or system failures; ensure business resumption after system failures.
• Research, compile and prepare reports and documentation on program activities; analyze program and develop corrective action, maintain records of findings and corrective actions; prepare periodic status reports.
• May plan, assign, review the work of technical personnel assigned to functional area of assignment.
• Serve as liaison with system software and hardware suppliers and vendors; monitor contracted services for quality and compliance with City standards.
• Represent function on committees, outside organizations, and at staff subcommittees as necessary; coordinate technical support activities with other departments, divisions and outside agencies.
• Answer questions and provide information to the customers, via telephone, e-mail, and written correspondence related to the technical support program/operations; investigate complaints and recommend corrective action as necessary to resolve complaint.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

• Principles and practices of business analysis.
• Principles and practices of computer systems and related analysis and design.
• Principles and techniques of programming, and business application documentation.
• Principles and practices of relational database techniques and design.
• Use, capability, characteristics and limitation of computers and related equipment.
• Network technology and environment.
• Principles and practices of project management.
• Records storage and handling techniques.
• Standards and methods related to computerized data systems and analysis use.
• Written documentation methods related to complex technical work.

Ability to:

• Perform professional work in support of enterprise systems for business applications.
• On a continuous basis, know and understand all aspects of the job.  Intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
• On a continuous basis, sit at desk for long periods of time.  Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.
• Conduct enterprise systems and procedures analysis and feasibility studies.
• Analyze data and develop logical solutions to enterprise application programming problems.
• Prepare work flow charts and code steps into programming language.
• Develop and manage information technology projects.
• Effectively lead cross-functional teams.
• Train or instruct on-line users in use of computer equipment and operating procedures.
• Prepare a variety of reports and maintain accurate records and files.
• Problem solve, make decisions, and give direction.
• Formulate, design, and implement process and product improvements and streamlining measures.
• Develop and recommend policies and procedures related to assigned operations
• Advocate on behalf of the department for change and process improvement.
• Identify new technology solutions to manage the workload of the department.
• Monitor the effectiveness of existing systems and procedures and make and implement recommendations for change.
• Work weekends, evenings or standby, as required.
• Maintain confidentiality as necessary.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

EXPERIENCE AND TRAINING

Experience:

No professional experience is required.

AND

Training:

A Bachelor’s degree from an accredited college or university, preferably with major course work in computer science, information systems, business management, accounting, business information systems, finance or a related field is desirable. Two years of relevant work experience may be substituted for two years of the required education.

License or Certificate:

Possession of a valid California driver’s license upon date of appointment by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-4, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3. How many years of experience do you have performing professional level work in the analysis, design, programming, testing, installation and/or maintenance of business applications systems and databases.

• Less than 1 years
• 1-2 Years
• 2-3 Years
• 3-4 Years
• 4+ Years

4. Please list your completed education from an accredited college or university. List the degree, major and institution.

5. Please describe a critical business system that you’ve supported, your role, your key responsibilities, the line of business, and the number of end-users.

6. Please describe your experience participating in a technology project. What was your role, your key responsibilities, the scope of the project, and the size of the project team?

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination.  The applicant’s experience and education will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

About the City Manager’s Office

The City Manager’s Office provides strategic leadership that supports the Mayor and City Council and motivates the organization to deliver high quality services that meet the community's needs. The City Manager’s Office of Communications directs and implements the City’s communications strategy to inform and engage the public. The Office is focused on: communicating the City Manager’s priorities; conducting effective public education and outreach; ensuring government openness and transparency; increasing awareness of City programs/initiatives; and improving employee engagement.

 

 About the Position
The City Manager’s Office of Communications is recruiting for an Assistant to the City Manager position. This Assistant to the City Manager will act as a Deputy Public Information Manager and report to the Director of Communications. The Deputy Public Information Manager manages a portfolio of City departments and serves as a media contact and/or spokesperson, as well as a Deputy Emergency Public Information Officer.
 
Strong written, verbal and interpersonal skills are essential for this position. An ideal candidate will be knowledgeable in marketing and public relations techniques, technologies and platforms, including digital/social media and visual storytelling. The Deputy Public Information Manager also will advise senior-level managers and elected officials about communications, news media, and community implications and alternatives for decisions, policies and programs. Previous local government and/or public relations/advertising agency experience preferred.
  

This is a permanent at-will position with the City Manager’s Office reporting to the City Manager’s Director of Communications.

The San Jose Police Department is seeking qualified candidates to fill the Police Geographic Information Systems Analyst position in the Systems Development Division of the Bureau of Technical Services. This is a professional-level position in the IT professional management series and is responsible for overseeing and managing day-to-day Police GIS services, system integration, and computer-aided dispatch (CAD) system support. This position will provide GIS services and support across the Police Department, including technical solutions and automation for the Crime Analysis unit.

 

The position requires strong hands-on technical GIS experience and analytical skills as well as the ability to identify opportunities and effectively apply geospatial technology within the department to add business value. We are seeking an individual capable of taking initiative and leading others and with willingness to adapt in changing business and technical environments.  This position reports directly to the Information Technology Manager. Excellent command of verbal and written communication skills is required.

 

Key responsibilities and duties of the Police Geographic Information Systems Analyst may include but are not limited to the following: 

 

a.    Provide GIS data development and conversion for the agency’s Hexagon CAD system. Convert, build, test, and deploy regular updates to key datasets that drive the CAD system. Configure, support, troubleshoot and resolve issues with CAD mapping, geolocation, and routing. Maintain responsibility for testing and release management of routine updates.

b.    Lead GIS efforts to meet NextGen 911 requirements, working in coordination with Enterprise GIS data management staff.

c.     Plan, organize, and guide the agency’s use of GIS by analyzing business needs and implementing GIS strategies and solutions. Provide GIS services throughout the Police Department in alignment with the City’s Enterprise GIS platform and standards.

d.    Improve service delivery by geographically enabling business systems and integrating of geospatial technology into business processes and workflows.

e.    Provide technical support and expertise to the Crime Analysis unit, including data integration, process automation, and implementation of analytics solutions.

f.      Increase geospatial knowledge within the department by understanding business needs, demonstrating technical solutions, communicating business value, and leading and supporting departmental users at all levels.

g.    Maintain documentation for CAD database and map updates

h.    Ability to create Geofile updates for various Police Department applications such as the Records Management System (RMS), CopLogic, etc.

i.      Regularly communicate and work with the Public Works Department GIS staff to support City’s enterprise GIS database.

j.      Collaborate with GIS staff in the City and other County jurisdictions in support of more accurate and consistent GIS data. This many include meetings and participation of projects as directed.

 

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Please note that applications are currently not accepted through CalOpps or any other third party job board application system. To apply, applicants must complete an application via the City of San Jose’s website at www.sanjoseca.gov/citycareers. 

 

The actual salary shall be determined by the final candidate’s qualifications and experience. In addition to the starting salary, employees in the Facility Attendant classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. This position is also covered under the Living Wage Policy

 

The Public Works Department is seeking to fill a vacant Facility Attendant position. This position is responsible for performing work of routine difficulty in a variety of custodial duties, minor maintenance work, and set-ups in preparation for events, meetings and other functions located at City Hall and other City Facilities such as Community Centers, Parks and Libraries. This position will be reporting to the Supervisor of Trades with lead direction from the Senior Facility Attendant.

 

Typical duties include, but are not limited to:

• • Performs custodial work such as sweeping, scrubbing, stripping, and waxing floors, as well as vacuuming, dusting, graffiti removal and washing windows.
  • Sets up equipment and platforms for events.
  • Arranges chairs, tables, and other furniture for both city and public meetings, banquets, dances, dinners, and other events according to charts, plans, and oral instructions.
  • Reads, interprets, and carries out written instructions to set up and arrange furniture and equipment for events.
  • Monitors on going events and provides any needed set-up or maintenance support.
  • Assists with maintaining outside grounds of City Hall to include cleaning sidewalks, storm drains, entries and stairwells.
  • Operates a variety of motorized equipment such as forklifts, scissor lifts, boom lifts.
  • Performs minor maintenance checks on vehicles such as forklifts, scissor lifts, boom lifts.
  • Performs minor repairs on equipment, furniture, plumbing fixtures, and other objects as needed.
  • Assist in the set-up of stages for productions according to specified plans.
  • Sets up public address systems and sound systems.
  • Monitors and completes various assigned work orders using work management system software.
  • Tracks schedules and set-up requirements for meetings and events using Event Management System software.
  • Inspects Libraries, Community Centers, Police Dept Facilities and other City buildings for housekeeping and minor maintenance issues.
  • Assists with cubicle and office moves at city hall to include the moving and lifting of file cabinets, desks and other office furniture.
  • Assists with replacing burnt out bulbs.
  • Assists with removal of City owned surplus items.
  • Ability to lift heavy weights from 20 to 80 lbs.
  • May be required to work weekends, holidays and swing shifts.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

 

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.  Desirable competencies for this position include:

 
Competencies

 

Job Expertise: Demonstrates knowledge of and experience with applicable professional /technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.

 

Customer Service: Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor.

 

Computer Skills: Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel.

 

Flexibility: Makes effective decisions and achieves desired results in the midst of major changes in responsibilities, work processes, time frames, performance expectations, organizational culture, or work environment.

 

Teamwork & Interpersonal Skills: Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

 
Communication Skills: Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.