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Network Systems Specialist

Final Filing Date: Open Until Filled

SALARY: $5,055 - $5,308 - $5,573- $5,852- $6,145 - $6,452 (Longevity Step) Monthly 
2.5% salary increase effective April 2019

SPECIAL INSTRUCTIONS: Applicants must include a copy of a college degree or unofficial college transcripts with the completed application.  Attachments must be in PDF format. Copies can also be submitted directly to the Human Resources Analyst at sylviae@ci.salinas.ca.us.  This recruitment is open until filled and may close at any time without prior notice. Applications will be considered incomplete without a copy of college degree.
           
DEFINITION  Under general direction, provides a variety of technical support in maintaining and managing the Windows computer systems; virtual machine environment, network equipment, and provide occasional assistance to city staff on the use of computing equipment.    

DISTINGUISHING CHARACTERISTICS  Incumbents independently perform a full range of technical analysis and evaluation of the Windows, virtual machine environment, and network-connected equipment for system users.

SUPERVISION RECEIVED AND EXERCISED  Incumbent receives general supervision from the Network/Systems Administrator.  Technical and functional supervision may be provided by higher-level Information Systems staff members.    Exercise indirect supervision over contract employees.    

ESSENTIAL JOB FUNCTIONS OF THE POSITION Duties may include, but are not limited to, the following:
Configure and maintain window servers and clients.  Configure and maintain virtual machine environment.  Perform network-connected equipment troubleshooting to isolate and diagnose common problems.  Configure, maintain, and install workstation hardware and software. Confer with users regarding operating problems, diagnose malfunctions, identify if problem is software or hardware related and perform corrective repairs or arrange for repair on all workstations, servers, and peripherals. Provide technical support of workstation connectivity, application, and database server access.  Assist with receiving, installing, setting up, and deploying computer equipment.  Oversee installation and upgrades of existing computer systems. Occasionally may train users in use of hardware and software.  Perform PC/server administration.  Assist in preparing time and cost estimates of proposed projects involving PC computers, network servers, and/or other equipment. Meet with departments and evaluate needs.    Assist in maintaining equipment and software license inventory.  Assist in developing documentation and procedures for users and for internal use. Maintain the confidentiality of department information.  Assist in evaluating hardware and software packages and make recommendations concerning their capabilities and appropriateness for City network environment. Participate in the development of City-wide data standards. Promote the mission values and organization of an effective public organization, particularly in the area of customer service. Promote and maintain safety in the workplace.  Perform related duties as assigned.

PHYSICAL AND MENTAL CHARACTERISTICS  Physical, mental, and emotional stamina to perform the duties and responsibilities of the position; manual dexterity sufficient to write, use telephone, computer, business machines, and related equipment; vision sufficient to read printed materials, visual display terminals, with no color deficiencies; hearing sufficient to hear computer terminal warning sounds and speaker systems, and to conduct in-person and telephone conversations; speaking ability in an understandable voice with sufficient volume to be heard in a normal conversational distance, on the telephone, and in addressing groups for training purposes; physical agility to push/pull, squat, twist, turn, bend, stoop, and reach overhead while moving personal computers, monitors, and equipment short distances or onto carts; physical mobility sufficient to move about the work environment, physical strength to lift up to 30 lbs. required to lift computer hardware from the floor to a cart or desk; physical stamina sufficient to sit for prolonged periods of time; mental acuity to collect and interpret data, evaluate, reason, define problems, establish facts, draw valid conclusions, and make valid judgments and decisions.  
WORKING CONDITIONS  Business office working environment subject to sitting at a desk for long periods of time, bending, crouching, or kneeling at files, pushing/pulling of loaded equipment carts and supplies, reaching in all directions, and prolonged periods of time working at a computer terminal.  Ability to walk from office-to-office, or building-to-building, to make computer repairs.  Physical mobility sufficient enough to move about the work environment.  Drive a motor vehicle, travel to attend classes, seminars, and occasional out-of-town meetings during both work, and non-work, hours.  

QUALIFICATIONS 
Knowledge of:  Windows operating systems commands and concepts.  Concepts and understanding of a virtual machine environment. System administrator commands and concepts.  Installing peripheral equipment such as printers, etc., on server/client computer systems.  Software application packages such as MS Office.  Installation and configuration of server software.  Assist in configuring network security (Groups, Profiles, Passwords).  Personal computers connected to the internet.  Computer documentation procedures.  Data processing and basic programming techniques. Networking concepts including multiple operating system configurations.  Emergency procedures relating to computer equipment.

Ability to:  Work effectively and cooperatively with computer system users and department staff.  Identify, evaluate, and solve problems with computer systems and network connected equipment.  Read, interpret, and apply technical publications, manuals, and other documents.  Learn and understand data processing concepts and programs used by the City.  Communicate effectively with personnel of user Departments, both orally and in writing.  Schedule and perform work within time limits and deadlines.  Troubleshoot both hardware and software problems and determine effective solutions.  Understand and follow verbal and written instructions.  Work safely around electronic equipment. Effectively deal with equipment malfunctions, deadlines and fluctuating workloads.  Work with and maintain the confidentiality of sensitive information.  Skills to:  Operate the multiple computer systems, communications, and peripheral equipment. Collaboration with staff and/or outside personnel is an essential part of the position.

License or Certificate:  Possession of a valid California Driver’s License.  Possession of technology certifications, such as Microsoft Certified Professional (MCP), VMware Certifications, or other industry certifications is highly desirable. VMware certification to be obtained within one year of employment. 

Education and Experience:  An example of the education and experience which most likely demonstrates the knowledge, skills, and abilities required to perform the duties would be any combination equivalent to an Associate of Arts Degree in computer science or related field and three (3) years of progressively responsible professional experience with PC/server hardware and software, virtual machines, networking, and data communications and design knowledge. 

Other Requirements:  Positions within the Information Systems Department require an extensive background investigation and criminal background check. Employment offers are contingent upon passing the above requirements.

SELECTION PROCESS: Applicants’ qualifications will be evaluated on the basis of the information provided on the employment application. The exam process may consist of an application appraisal, oral interview, performance exam and/or written exam. The City reserves the right to use alternate testing procedures if deemed necessary. CITY COMMUNICATION REGARDING THE SELECTION PROCESS WILL BE VIA E-MAIL. PLEASE ENSURE THAT YOU HAVE ACCESS TO THE E-MAIL ON YOUR APPLICATION.  Finalist interview/assessment will be held with the City of Salinas.  

EQUAL OPPORTUNITY EMPLOYER
The City of Salinas does not discriminate on the basis of race, color, national origin, ancestry, sex, religion, sexual orientation, age, disability, marital status, political affiliation, or any other non-merit factor. The City of Salinas makes reasonable accommodation for qualified individuals with a disability.  Individuals requiring any accommodation in order to participate in the testing process must inform the Human Resources Director in writing no later than the final filing date stated in this job announcement.  Requests for accommodation should include an explanation of the type and extent of accommodations needed to participate in the selection process and/or to perform the duties of the job for which they have applied. EEO Utilization Report is available for candidate review upon request.
 

IT APPLICATION PROGRAMMER/DEVELOPER

$6,025 - $7,323 mo. + excellent benefits

DEFINITION: Under the direction of Software Development Supervisor, develop software applications for the City.  Collaborate with Business Analysts in developing project plans and specifications for software development, including interface programming, “gap” programming, and application development.  All development will follow current department standards and procedures for development platforms, languages, operating systems and databases.  This position will also provide input on the development of standards, technical specifications, design guidelines, development guidelines, and testing requirements and participate in design and code reviews.

ESSENTIAL FUNCTIONS: The incumbent must have the ability to:

• Analyze, design, develop, configure, maintain, and implement software and business processes for the City; analyze workflow and work with other IT professionals to integrate information and processes to optimize the effectiveness of the applications supporting the City’s business functions;
• Gather business requirements through interviews with business teams;
• Develop prototypes and functional/technical specs to meet business needs;
• Design and develop flexible, scalable and extensible server side, client, and web applications;
• Develop test plans/scripts and coordinate testing with business teams;
• Deploy changes to production following the City’s change management process;
• Maintain applications with proper issue triage and rapid issue resolution;
• Actively engage in team-based solution design and problem-solving activities;
• Actively implement continuous improvements to applications and processes;
• Write detailed system documentation, including structure and operation, that can be used and fully understood by other technical staff;
• Write easily understandable user documentation that explains to non-technical users how to effectively use an application;
• Participate as a technical resource on IT Department projects and follow appropriate project management protocols and procedures;
• Establish and maintain cooperative working relationships with those contacted in the course of work;
• Communicate clearly and concisely, both orally and in writing;
• Perform any other tasks or functions deemed necessary to the daily operations of the employer.

THE ABOVE LIST OF ESSENTIAL FUNCTIONS IS NOT EXHAUSTIVE AND MAY BE SUPPLEMENTED AS NECESSARY BY THE EMPLOYER.

WORKING CONDITIONS: Position requires frequent standing and walking; sitting for extended periods; normal manual dexterity and hand/eye coordination; corrected vision to normal range; written and oral communication; use of standard office equipment to include computers, telephone, copier, calculator and facsimile; frequent contact with other staff and the public; ability to push, pull, lift or drag up to 25 pounds.

EXPERIENCE AND TRAINING GUIDELINES: The incumbent must have the ability to work on multiple team projects and collaborate with creative and business teams; excellent oral and written technical communication skills; ability to interact effectively with technical and non-technical city staff and/or citizens; ability to combine technical requirements and constraints with image management and graphic design concepts appropriate for municipal Internet and Intranet web sites; and acute attention to detail and reliable problem-solving ability.  The incumbent must have knowledge of database technologies and standards, project management methodologies, and languages and frameworks currently utilized by the City, including:

• JavaScript development frameworks/toolkits (prefer Angular) 
• XML/JSON 
• jQuery 
• HTML/DHTML/HTML5, CSS2/CSS3
• SQL (prefer T-SQL) scripting, UDFs, stored procedures)  
• MS SSRS/MS Visual Studio/BIDS 
• GIT

EXPERIENCE: At least 4 years of experience as software architect, developer, or technical lead EDUCATION: Bachelor of Science degree in Computer Sciences, Engineering, Mathematics, or a closely related field is required; specific relevant experience may be substituted for degree. LICENSES/CERTIFICATES: Possession of, and continuously throughout employment, a valid California Class “C” Driver’s License. SUPPLEMENTAL INFORMATION: Successful candidates will be required to pass a drug screening, fingerprint screening, physical examination and a Fontana Police Department abbreviated background investigation.

See the attached link

The City of Brisbane is accepting applications for our summer internships.  Our internships are project oriented and are designed to give college students a good general overview of future employment opportunities and current issues in the Public Sector.  You will have the opportunity for exposure to various areas of City Administration during your internship, as well as have opportunities to network with fellow interns and participate in professional development activities in San Mateo County and/or Santa Clara County.

Projects for 2019 include

• City Administration – Provide research support in the City Manager’s Office on Smart Cities technology.  Review other public agency’s Smart Cities programs, research types of innovation available and propose project design for the City to implement.

Applicants must be college students currently enrolled in and pursuing an undergraduate or graduate degree in public policy, public administration, computer science or other related field.  Undergraduate candidates must have a minimum 48 semester units or equivalent completed.  Applicants should also be self-motivated, have excellent interpersonal skills, able to use Microsoft Office software, demonstrate good research ability and have the ability to communicate clearly both verbally and in writing. 

SALARY AND HOURS:  Salary range for Interns starts at $15.00 per hour, 25-28 hours per week over a 12 week period.  Start date is flexible depending on student’s availability.

APPLICATION PROCESS:  Candidates can submit their applications on-line at www.calopps.org.  Applications will be accepted until the positions are filled.  First review of applications will be March 20, 2019. 

SELECTION PROCESS: The applications will be screened and a limited number of applicants possessing the most relevant qualifications will be selected to participate in an oral interview.  Recommendations for appointment to the positions will be based on the results of these interviews.  Prior to appointment, fingerprinting for submission to the Department of Justice must be completed with favorable results.

The City of Sunnyvale is seeking to fill the position of Public Safety Dispatcher with an energetic and highly motivated individual who possesses excellent customer service, technical and interpersonal skills.

 
Under general supervision of the Senior Public Safety Dispatcher, processes emergency and non-emergency calls for service; dispatches police, fire-fighting, medical, rescue, animal control or other emergency equipment, by telephone or radio, utilizing complex technical aids, such as computer aided dispatch systems (CAD); and performs related work as required.

The minimum qualifications required for this position are: Graduation from high school or tested equivalent; and Two years of experience within the last five years dispatching police and/or fire services for a public safety agency utilizing contemporary dispatching technical tools, including computer aided dispatching systems; or successful completion of probation as a Public Safety Dispatcher-in-Training with the City of Sunnyvale.

The City of Sunnyvale provides an excellent benefits package. A complete application packet will consist of a City of Sunnyvale employment application, responses to the required supplemental questions and a current (dated within one year of application) typing certificate verifying 35 or more net words per minute (online typing certificates will not be accepted). The position opens January 24, 2019 and is open continuous.

For complete information regarding this current opportunity, please visit: Sunnyvale.ca.gov and click on JOBS.

Salary $89,163.15 - $108,378.40 Annually

The Police Department's opening for a Department Information Technology Manager in the Systems Development Division of the Bureau of Technical Services.  This position is a senior level technical manager who will be responsible for overseeing and managing the day-to-day Police Department Application services. This is a hands-on position whose daily activities include management of an Applications Sustainment Support team and maintaining major department wide applications which support critical line personnel. The team currently consisting of 1 Supervising Applications Analyst, 2 Information Systems Analysts, 2 Senior Systems Applications Analysts, 1 Analyst, and 1 Staff Specialist. The Systems Development Division supports a main campus and 20 field offices, ensuring availability and reliability of critical systems is paramount. This position reports directly to the Systems Development Division Manager. Excellent command of verbal and written communication skills is required.

The responsibilities include, but are not limited to the following: 

• • Research, plan, and implement best practices and strategies that address the applications needs, or web development, for the Department, including development, administration, upgrade of the various applications used by the Police Department (911 Communications and PD).  

• • The Department Information Technology Manager will be responsible for developing project plans that include research, writing technical requirements/RFPs for procurement, developing best methodologies for system implementation, and creating maintenance and support documentation. 

• • Knowledge of Oracle, Informix, SQL, DBMS and its components with code and programming concepts.   Specifically, the knowledge and experience needed to integrate with other applications from Oracle, Informix and SQL platforms.

• • Knowledge and experience in RDBMS and DBMS on Microsoft Windows Server 2008, 2012, UNIX, Linux, and VMware platforms.

• • Ability to read DB Schema and compose contrived and formal relationships between tables specifically to develop forms and applications and Crystal Report integration.

• • Knowledge and experience using Microsoft Visual Studio or other enterprise development applications to develop ASP, ASPX applications or compatible platforms.   

• • Knowledge of configuration and deployment of Microsoft IIS and previous experience deploying Web applications using IIS.

• • Coordinate Department needs with stakeholders and Police Department Senior Staff, and create a mid-range plan of applications development and implementation. 

• • Provide administrative oversight over the Systems Development Division personnel and contracts. 

Work closely with the City's IT Department in coordinating city wide applications and the utilization at the Police Department.  

The successful candidate will have solid information management experience, strong interpersonal and management skills, and hand-on experience with systems, equipment and methodologies used by police departments.  

DIGITAL SERVICE ANALYST

$5,168 - $6,281 per month, DOQ/DOE

Plus excellent benefits

The City of San Rafael is recruiting for a Digital Service Analyst in the Department of Digital Service and Open Government.  We are working to build the future of government services and are looking for an organized, critical thinker, who can help build the backbone of our new Department.  The mission of the Department of Digital Service and Open Government is to help continuously improve the delivery of City services by designing for and with people, engaging the community, using data to drive decisions, and maintaining modern technology infrastructure.  We need a team-member in an analyst role to help organize and coordinate our internal efforts to make all of this happen.

You will be working with our team to help spearhead and implement improvements to service design, citywide communication, and technical support through assistance in administrative operations, management of internal projects, community engagement, policy development, and coordination of citywide training programs.

The Digital Service Analyst is expected to function independent of ongoing supervision.  The Digital Service Analyst will focus on programs and projects, research and analysis of data, and the preparation and presentation of findings and recommendations.

ESSENTIAL DUTIES AND RESONSIBILITIES:  (Other duties may be assigned)

• Plans, organizes, coordinates and implements day to day program assignments independently.
• Conducts research, analyzes data, and presents conclusions and recommendations.
• Analyzes federal and state laws and regulations as they relate to assigned programs and develops and implements changes.
• Develops program manuals, comprehensive reports, handouts, flyers, newsletters, and other documents for communicating program information.
• Composes and reviews department website content; maintains the department website.
• Drafts and publishes authorized social media posts consistent with City messaging and responds to citizen inquiries on behalf of the Department.
• Plans and coordinates civic engagement events.
• Participates in the training of clerical personnel.  May provide work direction to others.
• Prepares comprehensive written reports regarding program activities.
• Educates and engages with other city staff, city council, community representatives and citizens.
• Performs other related duties as required.

To be eligible for this position you must have knowledge of:

• Principles and practices associated with administration, organization, and management.
• Research methods, techniques and statistical and other work measures.
• Department goals, objectives, policy and procedure.
• Effective oral and written communication methods.
• Operation of personal computers and related software.
• Statistical, research and survey methods.
• Policies and objectives of assigned programs.
• Advanced secretarial and administrative methods.
• Principles of training and work direction.
• Coordination of clerical assignments.
• Modern office practices and procedures.

To be eligible for this position you must have the ability to:

• Work independently in the completion of assignments.
• Analyze and evaluate data.
• Prepare and present clear and concise reports, both orally and in writing.
• Establish and maintain effective working relationships with others.
• Provide effective functional or project leadership.
• Effectively plan, organize, and prioritize work.

Any combination equivalent to experience and education that could likely provide the required knowledge and abilities may qualify. A typical way of gaining the knowledge, skill, and ability outlined is:

• Equivalent to an Associate’s degree with college course work in public administration, business administration or a related field AND
• Three (3) years of progressively responsible administrative support experience, preferably within a public agency. 
• Experience involving extensive written customer communications, employer social media posts, research, budget preparation/reconciling, development of marketing materials and event planning/coordination may substitute for the required education on a year-for-year basis.

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. 
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from managers, officials, and the general public.
• Ability to work with mathematical concepts such as probability and statistical inference.
• Ability to apply concepts such as percentages, ratios, and proportions to practical situations.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee frequently is required to stand and walk.  The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities include close vision, and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly exposed to video display and regularly works in inside environmental conditions.  The employee occasionally works in evenings or weekends and occasionally works with use of personal vehicle.  The noise level in the work environment is usually quiet. 

APPLICATION AND SELECTION PROCESS: 

City of San Rafael application is required.  Resumes do not substitute for the City application.  Candidates should detail related education and experience on the application.  The examination process may include the following application appraisal and oral board interview examination.  The passing point for the oral board examination final score will be 70%.   To file an application, go to:  www.calopps.org.  Select “Member Agencies”.   Select “San Rafael”.   Or, to apply, follow this link: https://www.calopps.org/san-rafael/job-19713861

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

First review of applications will be February 15th, however this position will remain open until filled.  Interested applicants are encouraged to apply early.

Under general supervision, assists in the planning, coordination, and implementation of the activities, operations, and duties in support of the District's information technology network; researches, installs, configures, and maintains all components of the data network infrastructure; implements new systems, programs, and hardware and software upgrades; implements, monitors, and maintains network security; coordinates assigned activities with other departments and outside agencies; provides highly technical and complex staff assistance to the Information Technology Manager; and performs related work as required.

Class Characteristics

This is a single-position class responsible for designing, planning, implementing, and maintaining the District’s computer network infrastructure, including hardware, operating systems, and desktop/network applications.  Responsibilities include maintaining network firewalls, routers, and switches, administering the e-mail system, and providing technical support to District staff.  Successful performance of the work requires extensive knowledge of information technology infrastructure, systems, operations, maintenance, and repair.  This class is distinguished from Information Technology Manager in that the latter has full management and supervisory authority in planning, organizing, and directing the full scope of information systems operations.

Examples of TYPICAL JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

1. Researches, installs, configures, and maintains all network hardware and software, including switches, routers, and firewalls, for functionality and security.
2. Manages network architecture, including local area network (LAN) and wide area network (WAN) technologies.
3. Manages multiple servers, workstations, and terminals, ensuring proper integration of these components with existing system architecture.
4. Implements new systems, programs, and hardware and software upgrades; supports technical requirements of software for users; identifies, analyzes, and resolves software and network problems; researches and selects new software to improve internal information technology processes.
5. Conducts growth analysis and planning to prepare for and minimize costs of system expansion.
6. Designs, implements, and upgrades network architecture to accommodate growing communication requirements.
7. Maintains and troubleshoots networks, systems, and applications to identify and correct malfunctions and other operational problems.
8. Troubleshoots network connectivity problems; monitors the performance of the network system; tracks possible problem areas affecting response time and prepares recommendations for correction of problems and improvement in performance.
9. Provides security authorization for application access and coordinates security maintenance on department computer systems with the Information Technology Manager and WAN administrators or technical support staff.
10. Works with vendor representatives to identify and correct causes of hardware and software malfunctions and to perform enhancements; coordinates the work of outside consultants.
11. Represents the department at conferences on specialized topics and at meetings with appropriate vendors.
12. Coordinates special projects in support of District-wide functions.
13. Manages engine inspection reports for fire safety; posts data and reports to the SharePoint site.
14. Implements, monitors, and maintains network security; ensures proper user accessibility, including remote access through the virtual private network; oversees security procedures; configures and implements security policies; monitors logs for intrusion attempts; secures systems from internal and external threats.
15. Defines and implements network disaster recovery; ensures hardware, software, and information protection and file integrity; oversees backup procedures.
16. Develops and implements backup policies and procedures; performs system backups.
17. Develops, implements, maintains, and enforces policies and procedures for network administration.
18. Responds to inquiries from other computer support staff and from other departments.
19. Identifies opportunities for improving service delivery methods and procedures; reviews with appropriate management staff and implements improvements; works with District staff to maintain, revise, or improve the overall information technology operation.
20. Maintains and compiles an electronic documentation library of user procedures manuals, technical references, training manuals, handbooks and guides; maintains logs, charts, diagrams, and testing data for the District’s data and voice network.
21. Performs other duties as assigned.