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THE POSITION

San Mateo County Libraries is seeking qualified candidates for the position of Information Technology Analyst.

San Mateo County Libraries are an invaluable community resource, an amazing family, a springboard for opportunities, and our staff are what makes it so special. We're champions of learning, sharing, and exploration -- of open minds, new ideas, and bright futures. It's our mission and our passion to strengthen our community by creating an inclusive sense of place and an environment for learning. We seek enthusiastic team players, creative risk takers, and flexible individuals who proactively search for new opportunities to make public library services relevant to all members of the community. 

The ideal candidate will:

• Oversee and guide the work of technical support staff in system installation and/or enhancement projects.
• Conduct end-user training through group, individual, or written instructions.
• Outstanding written and verbal communication skills and the ability to interact with diverse technical and non-technical user groups.
• Ability to assess technology needs, evaluate potential solutions, and develop comprehensive recommendations Have in-depth knowledge of Microsoft Deployment Toolkit, and strong knowledge of SCCM.
• Experience with PowerShell script development, creation and execution.
• Experience with Windows 10 and Windows servers in an Active Directory environment.
• Administer Microsoft WSUS path review and deployment.
• Plan and design Group Policy Objects for servers and user end-point devices.
• Experience with MDM systems in deploying and maintaining a mobile device infrastructureHave at least five years of increasing responsible experiences in information technology.
• Possess the ability to perform difficult and high-level duties in system analysis, application development and enhancements.
• Liaise with vendors, contractors, partners, and department staff on applications, network, and systems development and support.
• Possess excellent written and verbal communication skills and the ability to interact with diverse technical and non-technical groups spanning all organizational levels.
• Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities.
• Adaptability to be flexible and work well in high-pressure environment.
• Excellent customer service skills working with staff, vendors, and partners.
• Strong analytical and problem-solving skills, and knowledge of project development.
• Experience evaluating applications, system, and SaaS solutions.
• Experience with Apple Profile Manager and Configurator Mac OS is preferred.
• Knowledge of Microsoft Office 365, Active Directory, and Windows Servers.
• Knowledge of Network infrastructure

SAN MATEO COUNTY LIBRARIES San Mateo County Libraries (SMCL) is a Joint Powers Authority comprised of the cities of Atherton, Belmont, Brisbane, East Palo Alto, Foster City, Half Moon Bay, Millbrae, Pacifica, Portola Valley, San Carlos, Woodside, and the unincorporated areas of the County of San Mateo, a service area with approximately 285,000 residents, 67% of whom have library cards. Named a four-star library by Library Journal for the 11th consecutive year, SMCL ranked 6th in California and 33rd Nationally. The 2.1 million visitors to SMCL libraries last year checked out more than 3.7 million materials and accessed public computers for more than 270,000 hours. Annually, over 12,000 programs and activities are provided to more than 329,000 children, teens, and adults. From book clubs to bike clinics, video game design to resume workshops, salsa tastings to Mid-Autumn Festivals, San Mateo County Libraries provides a variety of exciting library programs and events for our diverse communities. For more information about San Mateo County Libraries, please visit www.smcl.org.

NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.

QUALIFICATIONS
Education and Experience: 
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

Education: 
Graduation from a four year college or equivalent technical certification with coursework in computer science, information systems, or closely related field; and

Experience: 
One year of experience providing technical and/or analytical support in computer operations or production support.

Knowledge of:

• Methods and techniques used in troubleshooting and maintaining computer hardware and software applications.
• Programming languages and operating systems.
• Data organization and access methods in automated systems.
• Operational characteristics of various hardware platforms, peripheral equipment and desktop applications including electronic mail systems, spreadsheets, word processing, database, presentation graphics, client/server applications, and communication protocols.
• Job planning and prioritizing techniques for self and others.
• Record keeping and filing principles and practices.

For the applications support area:

• Operations, purposes, and functions of the application being supported.
• Information needs and requirements of the systems users.

For the Network maintenance/administration support area: 

• Mathematics including alternate base functions.
• Standard and accepted data communication architectures and 
  supporting protocols.

For the Server/Production support area:

• Server and mid-range computer hardware and software in use in the department and related communications systems.

For the Desktop support area:

• Complex computer networks and systems, their operation, support, development and migration.
• Computer hardware and software products in use on the department and across the industry.

Skill/Ability to:

• Provide advanced technical and analytical support to multiple users of broad-based applications.
• Analyze operational and systems problems, evaluate alternatives and reach sound conclusions.
• Use initiative and sound independent judgment within established procedural guidelines to support automation systems and software applications.
• Communicate effectively, orally and in writing, with both technical and non-technical personnel.
• Prepare clear, concise and accurate documentation, instructions, correspondence and other written materials.
• Organize work, set priorities for self and others and meet critical deadlines.
• Evaluate, recommend, implement, test and install software applications.
• Install, test, configure and support hardware and software used by the department.
• Monitor, troubleshoot and maintain local area networks and local portions of wide area networks.
• Develop and present comprehensive training material for the appropriate area.
• Respond effectively to user problems and needs.
• Maintain accurate records and files.
• Establish and maintain effective working relationships with those contacted in the course of the work.

Physical Requirements:

• Walks, sits and reaches by extending hands and arms in any direction on a consistent and daily basis; stoops, kneels, crouches, and crawls on an occasional basis.
• Uses finger dexterity to pick, pinch and type; grasps objects with fingers and palms; and perceives attributes of objects by touch on a consistent and daily basis.
• Communicates verbally by listening and talking on a consistent and daily basis.
• Dependent upon assignment, frequently uses upper extremities to exert force to push and pull objects weighing up to 50 pounds and frequently lifts and carries items weighing up to 50 pounds.

Note:  Individuals who do not meet these physical requirements due to disability will be reviewed on a case-by-case basis.

APPLICATION/EXAMINATION
Open and Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help, or temporary position prior to the final filing date will receive five points added to their final passing score on this examination. 

Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire.

The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. Applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense. 

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button above or below. If you are not on the County's website, please go to https://jobs.smcgov.org to apply.

~TENTATIVE RECRUITMENT SCHEDULE ~
Final Filing Date: November 26, 2019 at 11:59 PM
Application Screening: Week of December 2, 2019
Tentative Civil Service Panel Interview: December 17 and/or December 18, 2019.
Tentative Departmental Interview: To be determined

At the County of San Mateo, we welcome and celebrate the diversity of our employees, and strive to create a workplace where they feel valued every day. County of San Mateo is proud to be an Equal Employment Opportunity Employer.

Analyst: Ximena Burns (111319) (Information Technology Analyst – V235)

The City of San Mateo is looking for a highly qualified

Systems Analyst I-II

The Department of Information Technology’s mission is to provide IT services and technology consulting for City Departments through innovation, collaboration and professionalism. We offer a great working environment with opportunities to apply and advance your technical skills, as a supervisory-level employee with significant responsibility.

The department is composed of four functional units: Systems and Networks, Business Consulting, GIS, and Customer Support. Systems and Networks maintains the server and network infrastructure throughout the City. Business Consulting is responsible for the implementation, support, and maintenance of City-wide software applications such as content/document management, City-wide permitting, human resources/payroll, and financials. The GIS unit is responsible for City-wide GIS and mapping applications.

The person hired for this position will work in the Business Consulting unit, which provides applications support for city staff, Citywide. They will be responsible primarily for the installation, configuration, and maintenance of enterprise and department-specific software They will also be responsible for end user training and consulting with customers for solving problems and meeting departments’ business needs.

Respect, creativity, integrity, transparency and inclusivity are attributes important to the Department that we are seeking in the candidates.

Look to some of the reasons why the City of San Mateo is a great place to work,

https://youtu.be/XNAF7GZUNl8?list=PL3QUX6-y-89-D28g895DzvObmoD89Dqd

• Under general direction, the employee in this classification performs a variety of technical work in the analysis, design, development, implementation, testing, installation, and maintenance of information technology systems; consults with customers to collect and document requirements and needs, and performs related work as required.
• Consult with various City department personnel; analyze current processes and procedures; coordinate system activities with users to identify needs; design and write system applications and forms for their use; assist in determining equipment needs. Perform highly technical work pertaining to troubleshooting and remediating end user problems with personal computers, phones, printers, desktop Office and other software applications, cloud software, and other technology.
• Analyze, modify, test and debug existing computer programs, analyze problems and make modifications to systems and individual programs as required; develop, configure, or implement systems designed for the overall computer system and for each application from conception and design to implementation phase; maintain assigned projects and systems.
• Assist with user implementation of computer systems; provide user training.
• Install operating systems and modifications as required; install peripheral equipment at user sites; participate in network design.
• Assist users in solving problems related to software, data, and applications; suggest alternative methods of operation to users. Schedule and coordinate work in accordance with City standard project management practices and standards.
• Perform simple systems and applications maintenance.

For a complete list of duties, reference our job specifications at www.cityofsanmateo.org

The Department of Public Works Technology Services Section is recruiting to fill multiple Geographic Systems Specialist I/II (GSS I/II) positions on the Enterprise GIS Team. These are data-focused positions that will be responsible for creating, maintaining, and ensuring the integrity of enterprise GIS datasets as well as providing ongoing support for Enterprise GIS activities and development of technology solutions that maximize the delivery of City products and services.  The individuals selected for these positions will work primarily in the production group of the Enterprise GIS Team. Under the direction of a Senior Geographic Systems Specialist, the incumbents will perform the key responsibilities listed below:

• Utilize Geographic Information System (GIS) and associated software to produce, display, and analyze geographic information.
• Create and maintain enterprise GIS datasets using versioning and Workflow Manager. Interpret resources such as engineering plans, assessor’s maps, and discrepancy report to enter graphic and attribute data into GIS while maintaining data integrity.
• Perform quality assurance of GIS data and associated graphic components.
• Use SQL queries to produce weekly reports on the status of plans and other documents received.
• Use ETL (extract, transform, and load), Model Builder, or scripting tools to design and create GIS processes.
• Assist with troubleshooting problems encountered in GIS production work.
• Develop workflows and documentation for various GIS tasks.
• Develop geospatial products, including maps and other products as required.
• Respond to requests for GIS data, analysis, or reports as directed using appropriate GIS tools and following City protocol.
• Coordinate intern training and work assignments.
• Work under supervision of a project manager or senior team member.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

PEOPLE FIRST – Conduct fair, accurate and transparent elections to increase public participation and confidence
 

The San Mateo County Registration & Elections Division is seeking seasonal Election Worker - Office Specialists to assist in the upcoming March 3, 2020 Presidential Primary Election. The Elections Division is a fast-paced environment; this is an excellent opportunity to work with a group of dynamic, well-organized and highly efficient individuals committed to the democratic process. 
 
We are currently seeking dedicated and hard-working individuals for the temporary, full-time position of Office Specialist to be hired into: 

1. Vote Center Trainer
2. Vote Center Tech Support 

Vote Center Trainer 

• Training Vote Center Representatives on how to use voting equipment to assist voters 
• Supervising Vote Center staff and communicating with headquarters 
• Identifying uniquely skilled staff for special assignments 

Vote Center Tech Support 

• Helping to test equipment that will be used at Vote Centers 
• Visiting Vote Centers and testing connections 
• Troubleshooting equipment issues in the field 

NOTE: This is an extra-help, at-will assignment, paid on an hourly basis. Extra help employees are not guaranteed permanent status at the end of the assignment. Overtime is expected. Hourly wage starts at: $25.23.

PEOPLE FIRST – Conduct fair, accurate and transparent elections to increase public participation and confidence 
 

The San Mateo County Registration & Elections Division is seeking seasonal Election Worker Office Assistants to assist in the upcoming March 3, 2020 Presidential Primary Election. The Elections Division is a fast-paced environment; this is an excellent opportunity to work with a group of dynamic, well-organized and highly efficient individuals committed to the democratic process. 

We are currently seeking dedicated and hard-working individuals for the temporary, full-time position of office assistant to be hired into one of five areas: 

Clerical Support/Vote by Mail 

• Data entry 
• Assembling election supplies 
• Assembling and processing of Vote by Mail ballot packets 
• Counting ballots 
• Operating voting equipment 

Customer Service/Phone Bank 

• Assisting voters in finding election material and understanding their voting opportunities over the phone 

Outreach Services 

• Demonstrating voting equipment 
• Registering voters 
• Presenting information about the upcoming election 

Voting Equipment 

• Helping function test voting equipment 
• Assisting in delivery and pickup of voting equipment at Vote Centers 

Supplies 

• Inventorying and packing/unpacking Vote Center supplies 
• May also help with delivering supplies to Vote Centers

Fluency in Spanish, Mandarin and/or Cantonese, Tagalog/Filipino, or Korean preferred in areas 1 - 3 but not required. 

The election worker is classified as an office assistant. The hourly wage for the election worker is $19.88.
 

NOTE: This is an extra-help, at-will assignment, paid on an hourly basis. Extra help employees are not guaranteed permanent status at the end of the assignment. Overtime is expected. 

PEOPLE FIRST – Conduct fair, accurate and transparent elections to increase public participation and confidence 

The San Mateo County Registration & Elections Division is seeking seasonal Election Vote Center Representatives (Office Assistant I) to assist in the upcoming March 3, 2020 Presidential Primary Election. Vote Centers have replaced polling places as in-person voting sites and offer additional services over a longer period of time. This position requires the ability to operate a computer and computer applications/software quickly and accurately. 

 We are currently seeking dedicated and hard-working individuals for the temporary, full-time position of Vote Center Representative to be hired for the following duties: 

Several, but not all, Vote Center Representatives require fluency in Spanish, Mandarin and/or Cantonese, Tagalog/Filipino or Korean 

1. Use a computer to verify voter eligibility. 
2. Provide information about the upcoming election. 
3. Guide voters on use of electronic ballot marking devices. 
4. Operate/troubleshoot voting equipment. 
5. Provide in-person customer service including assisting voters to register to vote and assisting voters in casting a ballot. 
6. Issue ballots. 
7. Maintain accurate files and records. 

Vote Centers will be open for four to eleven days. Those hired can expect to work approximately 7 – 15 days including training. 

Vote Center Representatives will work 5 days per week and 8 hours per day. This assignment will include weekends and potentially 2 or more evenings. On Election Day, Vote Center Representatives will work from 6:30 a.m. - 9:00 p.m. or later if necessary. 

Vote Center hours are 8:30 a.m. to 5:30 p.m. daily during the period of operation, including weekends and holidays, and 6:00 a.m. to 9:00 p.m. on Election Day, March 3, 2020. These positions may require evening work assignments. 

NOTE: This is an extra-help, at-will assignment, paid on an hourly basis. Extra help employees are not guaranteed permanent status at the end of the assignment. Hourly wage starts at: $19.88.

PEOPLE FIRST– Conduct fair, accurate and transparent elections to increase public participation and confidence

The San Mateo County Registration & Elections Division is seeking full-time seasonal extra-help Election Materials Proofreaders to assist in the upcoming March 2020 Election. This is an excellent nonpartisan opportunity to get involved in the election process! 
 
We are currently seeking dedicated and hard-working individuals for the position of Proofreader. Proofreaders will be hired into one of three areas (please specify in your application which position you are seeking): 

• Spanish Proofreading 
• Chinese Proofreading 

All Proofreaders will be responsible for proofreading and/or translating election materials leading up to established election deadlines. Proofreaders will review, edit, and proofread documents for accuracy, context, readability, and syntax. Proofreaders will work on-site at the Registration & Elections Division at 40 Tower Road in San Mateo. 
 
Examples of projects and materials needing to be proofread include, but are not limited to: 

• Sample Ballot & Voter Information Pamphlet 
• Official Ballot 
• Accessible Vote by Mail 
• Website content 
• Legal documents 
• Letters, flyers, and other notices to voters 
• Video scripts 

The Proofreader is classified as an Office Specialist. The hourly wage for the Election Materials Proofreader - Office Specialist position is $25.23.
 
NOTE: This is an extra-help, at-will assignment, paid on an hourly basis. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra help employees are not guaranteed permanent status at the end of the assignment. 

PEOPLE FIRST – Conduct fair, accurate and transparent elections to increase public participation and confidence 
 
The San Mateo County Registration & Elections Division is seeking seasonal Elections Warehouse Technicians/Field Technicians to assist in the upcoming March 3, 2020 Presidential Primary Election. The Elections Division is a fast-paced environment; this is an excellent opportunity to work with a group of dynamic, well-organized and highly efficient individuals committed to the democratic process. 

We are currently seeking dedicated and hard-working individuals for the temporary, full-time classification of office assistant to be hired into one of the following areas: 
 
Elections Warehouse Technician

• Testing functions of electronic voting equipment 
• Staging heavy equipment containers for delivery
• Inventorying and moving voting equipment and Vote Center supplies
• Assisting in delivery and pickup of voting equipment at Vote Centers 
• Assisting in delivery of spare equipment and supplies to Vote Centers

Elections Field Technician

• Testing functions of electronic voting equipment 
• Assisting in delivery, connection and testing of voting equipment at Vote Centers 
• Troubleshooting voting equipment at Vote Centers
• Assisting in delivery of spare equipment and supplies to Vote Centers
• Driving regularly to each Vote Center on an assigned route to make sure that all equipment is properly functioning

The Elections Warehouse Technicians and Elections Field Technicians are classified as an Office Assistant. The hourly wage for these positions is $19.88.
 
NOTE: This is an extra-help, at-will assignment, paid on an hourly basis. Extra help employees are not guaranteed permanent status at the end of the assignment. Overtime is expected. 

Date Posted:            November 7, 2019

Classification:          SENIOR INFORMATION TECHNOLOGY ANALYST
                                   Open and Promotional recruitment

Work Schedule:       8 hours per day (8:00AM – 5:00PM);
                                   5 days per week (Monday – Friday);
                                 12 months per year
 

Salary Range:            Step A            Step B            Step C            Step D            Step E
(monthly)                 starting            6 mos           18 mos          30 mos           42 mos
                                   $7,772            $8,163           $8,570            $8,999            $9,448

Benefits:  Total Compensation Package:  Placement on salary schedule.  If a medical plan is selected, the employee will receive a contribution of $1,075.00/month toward the selected medical plan (through CalPERS), Delta Dental, and Life Insurance.  The employee pays the balance of their health premiums from their gross earnings on a pre-tax basis.  If a medical plan is not selected, employees will receive a contribution of $300.00/month toward single coverage for Delta Dental, and Life Insurance.  A vision plan (VSP) is also available.  Employees pay the worker contribution to the Public Employees Retirement System (PERS).

Current Vacancy:     Business Services Division; Information Technology Services Department;
                                   101 Twin Dolphin Drive; Redwood City, CA  94065

Application Deadline:          Wednesday, November 27, 2019     (application and supplemental application must be received online, or in the Personnel Office by 5:00PM)

Job Summary:  Under the direction of the Manager, Student Information Systems, lead and participate in a variety of technical activities involved in the programming, development, modification, and analysis of computer systems, databases, software, and applications to meet the needs of County Office and client school district technology users, resolve data problems and provide for system enhancements; design, code, test, and implement new system applications; train and provide work direction and guidance to assigned personnel.

Essential Job Functions:              

• Lead and participate in a variety of technical activities involved in the programming, development, modification and analysis of computer systems, databases, software and applications to meet technology user needs, resolve data problems and provide for system enhancements
• Train and provide work direction and guidance to assigned personnel; assign employee duties and review work for accuracy, completeness and compliance with established standards, requirements and procedures
• Monitor, analyze and adjust programming activities in response to user needs; participate in the development and implementation of computer programming projects, goals and objectives; review completed projects to assure alignment with project and technology goals and objectives
• Analyze requests for application additions, solutions and revisions; confer with users to determine system and application needs, requirements, feasibility, operational problems and desired output; develop systems and applications in response to user feedback
• Facilitate the collection, management, manipulation, reporting and distribution of computerized data used for analysis; verify integrity of data in new systems
• Administer assigned databases to assure proper performance, operation and file sizing; monitor available system space; move and reformat files as necessary to provide for efficient program and system running; analyze and design interface between computer systems as needed
• Review, analyze and modify existing systems and programs as necessary; prioritize and respond to requests concerning existing computer systems and programs; evaluate computer system performance and utilization; modify programs and systems to enhance operations
• Design, code, write, develop and implement new system applications; revise programs as necessary to assure adaptation with existing computer systems; design, install, upgrade and configure software applications to enhance and assure smooth running of assigned computer systems
• Debug programs by preparing test data and testing program operations as assigned; run test data in actual computer operations; detect and resolve programming errors and miscalculations; troubleshoot and resolve database, system and application errors and malfunctions as necessary
• Evaluate existing system designs to determine effectiveness and operational efficiency; modify systems to enhance system performance and presentation of data; integrate new software and revise programs as necessary to assure adaptation with existing computer systems
• Review and analyze computerized records and reports to assure accuracy and detect processing errors; modify systems and applications to resolve errors as needed; determine appropriate error corrections for software and correct existing data as necessary
• Provide technical support to County Office staff and technology users; respond to inquiries and provide training and information concerning the proper use and operation of computer systems and programs; assist staff with resolving system problems and provide data processing solutions
• Prepare and maintain a variety of records and reports related to computer programs, files, layouts, enhancement requests, errors and assigned activities; utilize assigned computer systems to initiate queries and generate computerized reports as requested
• Prepare and develop technical design specifications, program descriptions, procedural manuals and user documentation according to established procedures; evaluate new technologies for effectiveness in meeting the business requirements and objectives of technology users
• Communicate with technology users and various outside agencies to exchange information, coordinate activities and resolve issues or concerns
• Operate a variety of computers, servers, peripherals and specialized software
• Attend and participate in various meetings and in-services as assigned

Qualifications:  Any combination of education and experience providing the job knowledge, skills, and ability for successful job performance will be considered for positions in this classification.  Typical qualifications would be equivalent to:

EDUCATION:  Bachelor’s degree in computer science or a related field

EXPERIENCE:  Three (3) years of increasingly responsible experience involving the programming and development of computer systems, databases and applications

Specialized Skills and Knowledge:     

• Knowledge of principles, practices and techniques used in the development, maintenance and analysis of computer systems, databases and applications
• Ability to lead and participate in a variety of technical activities involved in the programming, development, modification and analysis of computer systems, databases, software and applications to meet technology user needs, resolve data problems and provide for system enhancements
• Knowledge of principles, practices and methods of database structures, computer programming and system design
• Ability to design programming solutions for application problems and malfunctions
• Knowledge of system utilities and design and program applications
• Ability to review, analyze and modify existing systems and programs as necessary
• Knowledge of applicable programming languages
• Knowledge of principles, methods and procedures of operating computers and peripheral equipment
• Ability to operate computers and peripheral equipment properly and efficiently
• Knowledge of computer programming systems, utilities and applications used by the County Office
• Ability to integrate new applications and revise programs to assure adaptation with existing computer systems
• Knowledge of database structures, on-line applications and system capabilities of County Office computer systems
• Ability to maintain assigned databases to assure proper performance, operation and file-sizing
• Ability to develop and implement programming projects, goals and objectives to meet County Office needs
• Knowledge of computerized data collection, management, manipulation and distribution requirements for analysis and reporting functions
• Ability to facilitate the collection, management, manipulation, reporting and distribution of computerized data used for analysis
• Ability to analyze situations accurately and adopt an effective course of action
• Knowledge of techniques of testing and debugging computer programs
• Analyze requests for system additions and revisions
• Knowledge of principles of training and providing work direction
• Ability to train and provide work direction and guidance to assigned personnel
• Ability to establish and maintain cooperative and effective working relationships with others
• Knowledge of record-keeping and system documentation techniques
• Ability to maintain various records related to work performed
• Knowledge of interpersonal skills using tact, patience and courtesy
• Knowledge of oral and written communication skills
• Ability to communicate effectively both orally and in writing
• Ability to meet schedules and time lines

Physical Requirements:  Applicants must possess the physical abilities outlined below with or without accommodation.  San Mateo County Office of Education will consider reasonable accommodation requests.

• Dexterity of hands and fingers to operate a computer keyboard
• Hearing and speaking to exchange information in person and on the telephone
• Seeing to read a variety of materials
• Sitting or standing for extended periods of time
• Bending at the waist, kneeling, or crouching to file materials

Examination Process:  The examination process for this classification will consist of:

1. A scored rating by a screening panel of application materials, including supplemental questionnaire, for education, training, experience, completeness, and accuracy
2. A written examination (anticipated date- December 18,  2019)
3. An oral board examination (anticipated date- January 07,  2020)

Only the highest qualified candidates will be invited to attend the examinations.

Applicants will be notified of screening and examination results by e-mail or letter.

NOTE:   Internal (Promotional) candidates must score 80% or higher on each examination in order to be placed on the Promotional List.

Personnel Commission

101 Twin Dolphin Drive

Redwood City, CA  94065

650-802-5300

classifiedjobs@smcoe.org

http://www.smcoe.org/employees-and-employment/personnel-commission

Proof of citizenship or legal status will be required upon offer of employment.

San Mateo County Office of Education provides equal employment opportunity to all qualified persons.  The recruitment, testing, and hiring of all personnel will be without regard to race, ancestry, national origin, age, color, creed, religion, sex, gender identity or expression, sexual orientation, marriage status, medical condition, physical or mental disability, genetic characteristics, or veteran status.

For more information and to apply, please visit:

https://www.governmentjobs.com/careers/Cupertino