Search Jobs

The City of Rocklin is now accepting applications for an Information Technology Analyst for the IT Division to perform technology infrastructure maintenance, administration, and support.  Responsibilities include, but are not limited to, participating in the design of technology infrastructure solutions; configuring,  troubleshooting and performing maintenance on server and disk storage systems, routers, switches, and firewalls; performing monthly VDI base image updates and administering virtual desktop pools; administering the VMware vSphere environment and performing vCenter and ESXi host updates and upgrades as needed; administering Windows server infrastructure services including Active Directory, DNS, DFS, and DHCP; managing Active Directory users and groups, logon/logoff/startup/shutdown scripts, group policies, file shares and access permissions; performing basic Microsoft Exchange server administration tasks such as creating mailboxes, contacts, and distribution groups; administering print servers and multifunction print devices; and automating tasks and processes whenever possible through advanced scripting techniques and group policy management.

This is a journey level class with responsibility for the full range of technical and professional functions necessary to accomplish the tasks and duties in the assigned area with minimal direction or assistance.  The Information Technology Analyst reports to the Information Technology Manager or designee, and may provide technical direction or functional supervision over support staff as needed.

The District has one open, full-time position of Information Technology Manager.

For more information or to apply, visit Ralph Andersen & Associates at:

https://www.ralphandersen.com/jobs/it-manager-marin-municipal-water-district/

Candidates should apply by Monday, February 3, 2020 for optimal consideration. This recruitment is considered open until final selection is made.

The County of San Mateo's Information Services Department seeks a qualified IS Manager II to serve on its Applications Team. The candidate will be an integral part in assisting the Division Manager of Applications to maintain, integrate, and support all Countywide applications supported by ISD and applications that departments request ISD to create and/or maintain on their behalf.  Examples of these applications include; CJI, GIS, OpenData, Granicus, etc.

The IS Manager II will plan, coordinate, and implement comprehensive Countywide automation and systems development efforts or Countywide information services security policies and programs; coordinate, direct, and/or evaluate the work of staff and/or County employees engaged in programming and systems analysis work or policy/program implementation; assist in the development, implementation and evaluation of goals, objectives, policies and procedures related to the functions of the department; may select, train and provide direction to the subordinate professional, technical and clerical staff; and provide highly complex staff support to senior level management within assigned area of specialization. 

The IS Manager II will also have full line and functional management responsibilities for staff involved in programming and systems analysis support for a major application or group of applications, which have County-wide impact.  This level is responsible for developing and implementing programs, divisional goals, objectives, policies and priorities.  Activities are based on direct consultation with user department staff and management to assess their information processing needs including shortcomings in their current automated systems and opportunities for new automation support.

Examples Of Duties: 
Duties may include, but are not limited to, the following:

• Plan, direct, monitor and evaluate the effectiveness of a comprehensive Countywide information services programs or policy, including needs assessment, program design and planning, implementation, evaluation and regulatory enforcement.
• Direct, supervise, evaluate and counsel assigned staff in the development of programming and systems solutions to customer needs.
• Assist in the preparation, administration, review and evaluation of the Department budget.
• Direct, coordinate, and participate in the development and implementation of program goals, objectives, policies, procedures and priorities that balance both customer needs and professional standards and practices.
• Act as liaison between information services management team, senior level management, advisory boards and commissions, regulatory bodies and program staff to ensure that all appropriate policies and guidelines are followed.
• Maintain an effective working relationship with a variety of public and private organizations, including other department staff, County departments and agencies; consult with other managers on relevant program issues, develop alternative strategies for dealing with information system needs and assist in the implementation of solutions as necessary.
• Consult with other program managers on relevant program issues; develop alternative strategies for dealing with departmental needs and assist in the implementation of solutions as necessary.
• Conduct or participate in negotiating contracts with outside vendors, consultants or organizations; monitor and evaluate fiscal and legal liability of same.
• Prepare, administer and monitor project budget to ensure the accomplishment of program and service objectives within budget restrictions.
• Coordinate and direct each project phase: feasibility, requirement definition, detail design, programming and testing, implementation and maintenance for medium to large scale projects.
• Confer with Information Services management and departmental user staff regarding project status; provide regular project status reports.
• Assist user departments to formulate automation options and long-term strategies to meet their information processing requirements.
• Assign project work units and follow up to insure completion.
• Develop, maintain and implement project plans.
• Ensure that project issues tracking, issue resolution and change control procedure are defined and implemented.
• Provide highly complex staff assistance to senior level management and other departments.
• Prepare detailed written reports, policies, procedures and contracts.
• Participate and attend committees, meetings and conferences pertaining to supported Applications.
• Setting and tracking individual goals and accomplishments.
• Ensuring performance metrics are met.
• Perform related duties as assigned.

QUALIFICATIONS 

Knowledge of:

• Advanced principles and practices of program management, including planning, implementation and evaluation.
• Job planning and prioritizing techniques.
• Information management platforms and systems.
• Principles and techniques of advanced systems analysis and design.
• Supervisory principles and practices, including work planning and evaluation, project management, scheduling and training.
• Principles of budget preparation and monitoring.
• Principles of personnel training, supervision and evaluation.
• Data processing principles, concepts and terminology.
• Methods and practices of computer system design, programming and implementation.
• Structuring techniques for efficient program construction and maintenance.
• Tools and methods used to standardize and facilitate system design and project management.
• Current technologies for systems design and delivery.
• Phases of software life cycles.
• PERT and/or CPM or other project scheduling methodology.
• Cost estimating and cost/benefit analysis.
• Principles of personnel training, supervision and evaluation.

Skill/Ability to:

• Plan, organize and coordinate programs and services on a comprehensive, County-wide level to meet customer needs.
• Coordinate program area activities with other County departments, programs and/or outside agencies.
• Integrate a variety of activities and services to achieve program goals, objectives and priorities. 
• Work cooperatively with other County departments and public and private organizations.
• Analyze problems accurately, develop recommendations and take appropriate action to resolve them.
• Prepare complex and detailed written reports, procedures, grant applications and contracts.
• Use initiative and sound independent judgement within established procedural guidelines.
• Maintain accurate records and file
• Organize work, set priorities and meet critical deadlines.
• Establish and maintain effective working relationships with those contacted in the course of the work.
• Utilize appropriate interpersonal style and methods of communication to gain acceptance, cooperation, or agreement of a plan, activity, and/or program idea.
• Communicate effectively both orally and in writing.
• Analyze complex operational, programming and systems problems, evaluate alternatives and reach sound conclusions.
• Plan, schedule and manage large-scale projects.
• Identify critical paths and jeopardies.
• Negotiate agreement between differing individuals and groups of individuals.
• Supervise, evaluate and train assigned personnel.

Education and Experience:

Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying.  A typical way to qualify is:

Three years of increasingly responsible experience in systems development or programming including one year in a project lead capacity.

APPLICATION/EXAMINATION 
Open and Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date will receive five points added to their final passing score on this examination.

Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire.

The examination process will consist of an application screening (weight:  Pass/Fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight:  100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before 11:59 p.m. on the final filing date.

TENTATIVE RECRUITMENT SCHEDULE
Deadline for Applications: January 27, 2020 before 11:59 p.m.
Application Screening (Tentative): Week of February 3, 2020
Combined Civil Service and Departmental Panel Interviews (Tentative): February 20 and/or February 24, 2020
 

The County of San Mateo is a diverse, inclusive workplace, where employees are valued and respected for their different perspectives, experiences, backgrounds and contributions.

We are proud to be an Equal Employment Opportunity Employer.
 

HR Contact: Lucy Fung (IS Manager II - D115) 

NFORMATION TECHNOLOGY TECHNICIAN I\II
Information Technology Department
 
$5,184.08 to $6,474.25     Level I
$5,726.42 to $7,151.58     Level II

The City of Gilroy is an equal opportunity employer and supports workforce diversity
 

The City of Pacifica is a beautiful coastal community, just south of San Francisco with an exciting opportunity. We are currently hiring an Information Technology Support Assistant to join our team. Under general supervision, the new team member will perform semi-skilled work in support of basic information technology needs of the City.

At the City of Pacifica, we are an equal opportunity employer and value diversity. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. To us, equal opportunity employment is not just about compliance, it’s about who you are, how you can help our City and who you want to be. We are committed to creating an inclusive environment for all employees and residents.

SALARY

$20.00 - $25.00 per hour

This is a part-time, at-will, non-benefited position. Hours are limited to less than 1,000 hours per year.

BASIC EXAMPLE OF DUTIES

Duties may include, but are not limited to the following:

• Respond to information technology help desk requests and provide assistance via phone, e-mail, remote access, and onsite support; escalating more complex requests to senior staff members.
• Perform basic configuration, installation and maintenance of workstations, laptops, printers, telephones, mobile devices, and other peripherals.
• Troubleshoot basic software, hardware, and network issues; escalating more complex issues to senior staff members.
• Train end-users in operating systems, application programs, and basic computer functionality.
• Assist in creating documentation and training manuals.
• Assist with meeting room setup of laptops, projectors, conference phones, and other requested items.

The duties described in this job announcement are intended only as illustrations of the basic types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. 

CLAIMS ANALYST/SENIOR PROPERTY AND LIABILITY CLAIMS ANALYST

San Mateo County Schools Insurance Group, a Joint Powers Authority (JPA) serving public school districts in San Mateo County. SMCSIG has been serving San Mateo County Schools since 1977 and provides a full range of Risk Management Services to our members. SMCSIG is currently accepting applications for a Senior Property and Liability Claims Analyst or Property and Liability Claim Analyst (based on experience level) to work full time in our Redwood City office.

The successful candidate will be responsible to proactively manage property and liability claims, advises on contract indemnification wording, recommends appropriate levels of insurance for contracts, and recommends action to reduce liability exposures while providing high level of customer service to members, vendors and the general public.

Minimum Qualifications:

ANALYST:  BA degree with at least one year of experience in office/customer service environment.  Can substitute a BA degree with at least 3 years in an office environment.  Proficiency in Microsoft Office including Word, Excel, PowerPoint and relational databases. Ability to communicate in an oral and written manner.   Experience adjusting auto, property and liability claims desirable.  Will train the right candidate with an insurance background.

SENIOR:  Minimum qualifications include a bachelor’s degree of Arts/Sciences/Business/English or equivalent degree.   At least 5 years of experience adjusting complex liability, property and auto claims.  At least 3 years of experience handling complex public-sector litigation including all phases of discovery, litigation management, settlement conferences, mediation, and supervise trial preparation.  Ability to prepare oral and written board presentations. Compile and organize data and information, interpret technical and legal information, interpret rules, laws, and policies and apply them while exercising good judgment. ARM, ARM-P desirable.

Perform highly responsible risk, clerical and office management functions, compile and organize data and information, interpret technical and legal information, interpret rules, laws, and policies and apply them while exercising good judgment. Maintain a calm and tactful manner in the face of adversity.  Provide high levels of customer services to members, vendors, and the general public.  

Salary Range:

Analyst:  $62,424-$96,852 annually plus excellent benefits, including CalPERS retirement.

Senior:  $68,832-$106,776 annually plus excellent benefits, including CalPERS retirement.

Contact Sharon Vishwa, svishwa@smcsig.org, 650-365-9180 for an application and detailed job description. Requires a cover letter, completed job application and resume.

Filing Deadline:   5 pm on January 31, 2020

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

Please click the links below for complete details regarding this recruitment.

San Mateo County Health is seeking a well-qualified individual for the position of IS Application Support Analyst II – Behavioral Health & Recovery Services - Extra Help.
 
The current vacancy is extra help in the Health Information Technology Division. This position is currently located in San Mateo, CA, but will travel/drive throughout the County to perform duties of the job.
 
Primary responsibilities will include:   

• Interviews, analyzes, and documents end user work processes and systems requirements; conducts systems walk-throughs and technical reviews; develops or refines system specifications, including evaluating and testing vendor software packages for conformance with user requirements and priorities.
• Project Coordination, monitor existing and upcoming projects, evaluate project requests and write business requirements document for proposed projects
• Ability to create and gather business requirements from end users/new requests
• Liaison with Information Services Department (ISD) to ensure that department needs are addressed and met
• Consults with supervisors regarding information technology related issues, needs, and services; conducts special research assignments, gathers data, and prepares reports for consideration by management or special committees.
• Develops and recommends comprehensive standards, policies, procedures, and technical documentation.
• Responds to and resolves software users' inquiries and complaints and escalates problems or issues to vendor representatives as needed.
• Troubleshoots and/or resolves application-related issues in-person, over the phone or remotely.
• Individually or as a team member, works on and is responsible for software applications research, development, conversion, installation, and maintenance projects, including planning, organizing, and defining project requirements, methods, and end objectives in consultation with end users; coordinates project activities with team members, other section staff, user representatives, and outside vendors.

THE POSITION

Under general direction, the Web and Database Administrator coordinates the design, development, programming, and maintenance of the City’s Internet and Intranet web sites; maintains on premise and cloud databases and related services, including the security, effectiveness, efficiency, appeal and troubleshooting of databases; and develops databases and/or web applications that are in compliance with applicable city government requirements, standards and best practices.

ESSENTIAL DUTIES

Duties may include but are not limited to the following: 

• Strategically plan, develop, execute and manage the City website (architecture, format and design) in a way that makes it user friendly and effective;
• Design and optimize city Intranet site on SharePoint, using feedback from department leads and power users. 
• Ensures the clear, comprehensive and accurate presentation of the City’s on-line presence in the Internet/Intranet web sites.
• Design, develop and maintain web site documents, templates, graphics and navigational tools;
• Work cross-functionally among City departments to determine needs and ensure web solutions are developed to address those needs;
• Collaborate with the Communications and Marketing team to ensure proper branding and messaging is integrated into the architecture and content of the web sites;
• Track, measure and report on key website metrics for effectiveness of customer engagement;
• Keep current on emerging trends to ensure optimal user experience and engagement;
• Design, develop and maintain highly available databases, developing project plans that translate department needs into technical requirements.
• Execute complete database solutions from evaluation to implementation. This may include researching and implementing “off the shelf” database applications or the development of unique in-house applications which should be protected by an appropriate authorization constraint;
• Develop and enforce data management standards and/or new development protocols that promote standards and ensure that all applications are fully compliant with applicable regulations and best practices;
• Work closely with IT peers to maintain the integrity of the city’s data through multiple access schemes; facilitate sharing of common data by overseeing proper key and index management. Monitor database backups, install, upgrade and maintain database software; restore and/or recover data as necessary;
• Create data flow and data life-cycle documentation; develop and maintain internal database documentation describing requirements, design specifications, implementation and ongoing changes in applicable procedures for use by end users as well as other network personnel.