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About the Town

The Town of Los Altos Hills is a semi-rural residential community located in the scenic hills of northern Santa Clara County.  The Town's 8,300 residents take great pride in the natural beauty of the Town.  Many residents are actively engaged in local government with over 150 residents serving on City Council appointed advisory committees. The Town’s finances are strong due to a steady local real estate market and a prudent expenditure plan.   The 2019-20 budget totals $17.1M, which $13.5 is the General Fund.  With 23 in-house staff members, the Town provides planning, building, and engineering services; street, drainage, and pathway maintenance; parks and recreation; emergency preparedness and code enforcement; and sewer services.  Law enforcement services are provided under a contract with the Santa Clara County Sherriff’s Office and fire services are provided by the Los Altos Hills County Fire District, a dependent district of Santa Clara County.   

About the department

The Administrative Services Department has three full-time staff members and one 60% part-time employee, who provide all accounting, financial reporting, human resource and risk management services to the organization.  In addition, the department manages contracts that provide information technology support and facilities management.  The department uses the Incode/Tyler financial management system and payroll is processed by ADP.

Position Description:

Under the supervision of the Administrative Services Director, performs a wide variety of accounting and statistical record keeping assignments in connection with processing and maintaining accurate financial records.  Possible tasks and support will be accounts receivable, accounts payable, payroll and customer service.  Experience in Government Accounting is highly desirable.

Example of Duties

• Understanding of Accounts Payable and the process.
• Assist in fiscal recordkeeping oversight, such as for payroll, accounts payable, purchase orders, accounts receivable, bank reconciliation, journal entries, month end entries, budget, and audit.
• Perform and maintain accurate payroll records and assist in HR functions.
• Record and maintain statistical and financial reports.
• Assist in monthly, quarterly, and annual financial reporting; coordinate and provide assistance to internal and external auditors.

Knowledge of:

• Generally accepted accounting principles, practices, and procedures.
• Debits, Credits and Journal Entries.
• Microsoft Office Suite programs.
• Budget process and monitoring.
• Modern office practices and procedures.

The County of San Mateo's Information Services Department seeks a qualified IS Manager II to serve on its Applications Team. The candidate will be an integral part in assisting the Division Manager of Applications to maintain, integrate, and support all Countywide applications supported by ISD and applications that departments request ISD to create and/or maintain on their behalf.  Examples of these applications include; CJI, GIS, OpenData, Granicus, etc.

The IS Manager II will plan, coordinate, and implement comprehensive Countywide automation and systems development efforts or Countywide information services security policies and programs; coordinate, direct, and/or evaluate the work of staff and/or County employees engaged in programming and systems analysis work or policy/program implementation; assist in the development, implementation and evaluation of goals, objectives, policies and procedures related to the functions of the department; may select, train and provide direction to the subordinate professional, technical and clerical staff; and provide highly complex staff support to senior level management within assigned area of specialization. 

The IS Manager II will also have full line and functional management responsibilities for staff involved in programming and systems analysis support for a major application or group of applications, which have County-wide impact.  This level is responsible for developing and implementing programs, divisional goals, objectives, policies and priorities.  Activities are based on direct consultation with user department staff and management to assess their information processing needs including shortcomings in their current automated systems and opportunities for new automation support.

Examples Of Duties: 
Duties may include, but are not limited to, the following:

• Plan, direct, monitor and evaluate the effectiveness of a comprehensive Countywide information services programs or policy, including needs assessment, program design and planning, implementation, evaluation and regulatory enforcement.
• Direct, supervise, evaluate and counsel assigned staff in the development of programming and systems solutions to customer needs.
• Assist in the preparation, administration, review and evaluation of the Department budget.
• Direct, coordinate, and participate in the development and implementation of program goals, objectives, policies, procedures and priorities that balance both customer needs and professional standards and practices.
• Act as liaison between information services management team, senior level management, advisory boards and commissions, regulatory bodies and program staff to ensure that all appropriate policies and guidelines are followed.
• Maintain an effective working relationship with a variety of public and private organizations, including other department staff, County departments and agencies; consult with other managers on relevant program issues, develop alternative strategies for dealing with information system needs and assist in the implementation of solutions as necessary.
• Consult with other program managers on relevant program issues; develop alternative strategies for dealing with departmental needs and assist in the implementation of solutions as necessary.
• Conduct or participate in negotiating contracts with outside vendors, consultants or organizations; monitor and evaluate fiscal and legal liability of same.
• Prepare, administer and monitor project budget to ensure the accomplishment of program and service objectives within budget restrictions.
• Coordinate and direct each project phase: feasibility, requirement definition, detail design, programming and testing, implementation and maintenance for medium to large scale projects.
• Confer with Information Services management and departmental user staff regarding project status; provide regular project status reports.
• Assist user departments to formulate automation options and long-term strategies to meet their information processing requirements.
• Assign project work units and follow up to insure completion.
• Develop, maintain and implement project plans.
• Ensure that project issues tracking, issue resolution and change control procedure are defined and implemented.
• Provide highly complex staff assistance to senior level management and other departments.
• Prepare detailed written reports, policies, procedures and contracts.
• Participate and attend committees, meetings and conferences pertaining to supported Applications.
• Setting and tracking individual goals and accomplishments.
• Ensuring performance metrics are met.
• Perform related duties as assigned.

QUALIFICATIONS 

Knowledge of:

• Advanced principles and practices of program management, including planning, implementation and evaluation.
• Job planning and prioritizing techniques.
• Information management platforms and systems.
• Principles and techniques of advanced systems analysis and design.
• Supervisory principles and practices, including work planning and evaluation, project management, scheduling and training.
• Principles of budget preparation and monitoring.
• Principles of personnel training, supervision and evaluation.
• Data processing principles, concepts and terminology.
• Methods and practices of computer system design, programming and implementation.
• Structuring techniques for efficient program construction and maintenance.
• Tools and methods used to standardize and facilitate system design and project management.
• Current technologies for systems design and delivery.
• Phases of software life cycles.
• PERT and/or CPM or other project scheduling methodology.
• Cost estimating and cost/benefit analysis.
• Principles of personnel training, supervision and evaluation.

Skill/Ability to:

• Plan, organize and coordinate programs and services on a comprehensive, County-wide level to meet customer needs.
• Coordinate program area activities with other County departments, programs and/or outside agencies.
• Integrate a variety of activities and services to achieve program goals, objectives and priorities. 
• Work cooperatively with other County departments and public and private organizations.
• Analyze problems accurately, develop recommendations and take appropriate action to resolve them.
• Prepare complex and detailed written reports, procedures, grant applications and contracts.
• Use initiative and sound independent judgement within established procedural guidelines.
• Maintain accurate records and file
• Organize work, set priorities and meet critical deadlines.
• Establish and maintain effective working relationships with those contacted in the course of the work.
• Utilize appropriate interpersonal style and methods of communication to gain acceptance, cooperation, or agreement of a plan, activity, and/or program idea.
• Communicate effectively both orally and in writing.
• Analyze complex operational, programming and systems problems, evaluate alternatives and reach sound conclusions.
• Plan, schedule and manage large-scale projects.
• Identify critical paths and jeopardies.
• Negotiate agreement between differing individuals and groups of individuals.
• Supervise, evaluate and train assigned personnel.

Education and Experience:

Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying.  A typical way to qualify is:

Three years of increasingly responsible experience in systems development or programming including one year in a project lead capacity.

APPLICATION/EXAMINATION 
Open and Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date will receive five points added to their final passing score on this examination.

Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire.

The examination process will consist of an application screening (weight:  Pass/Fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight:  100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before 11:59 p.m. on the final filing date.

TENTATIVE RECRUITMENT SCHEDULE
Deadline for Applications: January 27, 2020 before 11:59 p.m.
Application Screening (Tentative): Week of February 3, 2020
Combined Civil Service and Departmental Panel Interviews (Tentative): February 20 and/or February 24, 2020
 

The County of San Mateo is a diverse, inclusive workplace, where employees are valued and respected for their different perspectives, experiences, backgrounds and contributions.

We are proud to be an Equal Employment Opportunity Employer.
 

HR Contact: Lucy Fung (IS Manager II - D115) 

The City of Pacifica is a beautiful coastal community, just south of San Francisco with an exciting opportunity. We are currently hiring an Information Technology Support Assistant to join our team. Under general supervision, the new team member will perform semi-skilled work in support of basic information technology needs of the City.

At the City of Pacifica, we are an equal opportunity employer and value diversity. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. To us, equal opportunity employment is not just about compliance, it’s about who you are, how you can help our City and who you want to be. We are committed to creating an inclusive environment for all employees and residents.

SALARY

$20.00 - $25.00 per hour

This is a part-time, at-will, non-benefited position. Hours are limited to less than 1,000 hours per year.

BASIC EXAMPLE OF DUTIES

Duties may include, but are not limited to the following:

• Respond to information technology help desk requests and provide assistance via phone, e-mail, remote access, and onsite support; escalating more complex requests to senior staff members.
• Perform basic configuration, installation and maintenance of workstations, laptops, printers, telephones, mobile devices, and other peripherals.
• Troubleshoot basic software, hardware, and network issues; escalating more complex issues to senior staff members.
• Train end-users in operating systems, application programs, and basic computer functionality.
• Assist in creating documentation and training manuals.
• Assist with meeting room setup of laptops, projectors, conference phones, and other requested items.

The duties described in this job announcement are intended only as illustrations of the basic types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. 

Final filing date: Before 5:00pm, Monday, January 20, 2020 (Supplemental Questionnaire Required)

Tentative 1st Interview Date: Week of February 3, 2020

Tentative 2nd Interview Date: Week of February 10, 2020

Appointment to this position is contingent upon:

*A pre-employment fingerprinting criminal history records check

*Employment and educational background check

*A pre-employment credit check

About the Position

This classification is responsible for performing a variety of entry level clerical and technical accounting duties in support of all aspects of the Finance department. Specifically, this position will handle accounts receivable and billing with an emphasis in business registration activities, cashiering, including answering inquiries and addressing concerns from current and prospective residents, customers, and business owners; processing applications, renewals, delinquencies, over and under-payments, and business registration certificates; coordinating with various departments and outside agencies to improve enforcement; and keeping the business registration database current.  This position will also be cross-trained for other functions such as accounts payable, cash receipts, interfacing with customers at the counter, and other types of accounts receivable (invoicing).  This is the entry level class within the Accounting Technician series.  This class performs more of the routine tasks and duties within the Accounting Technician series. Performs duties under the immediate supervision of the Senior Accountant and/or the Financial Services Manager.

Essential Duties

Under immediate supervision, works closely with staff in all City departments; processes the City’s financial transactions in a timely manner in compliance with laws, regulations, and City policy; performs a variety of clerical and technical accounting duties in support of accounts payable, accounts receivable, business registration, cashiering, and payroll; may provide customer services in person and by telephone; procures appropriate signatures for unpaid invoices; verifies the accuracy of invoices and payment authorizations from City departments, and prepares payment authorizations for Finance; files and maintains payroll registers, check registers, and other financial records; responds to inquiries on accounts payable, accounts receivable, business registrations and renewal and delinquent notices; uses computer applications, including spreadsheets and word processing to prepares reports, memos, and supporting documentation; works closely with vendors, payers, employees, and other agencies; performs research, organizes files, and as needed, performs other related duties as assigned.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

San Mateo County Health is seeking a well-qualified individual for the position of IS Application Support Analyst II – Behavioral Health & Recovery Services - Extra Help.
 
The current vacancy is extra help in the Health Information Technology Division. This position is currently located in San Mateo, CA, but will travel/drive throughout the County to perform duties of the job.
 
Primary responsibilities will include:   

• Interviews, analyzes, and documents end user work processes and systems requirements; conducts systems walk-throughs and technical reviews; develops or refines system specifications, including evaluating and testing vendor software packages for conformance with user requirements and priorities.
• Project Coordination, monitor existing and upcoming projects, evaluate project requests and write business requirements document for proposed projects
• Ability to create and gather business requirements from end users/new requests
• Liaison with Information Services Department (ISD) to ensure that department needs are addressed and met
• Consults with supervisors regarding information technology related issues, needs, and services; conducts special research assignments, gathers data, and prepares reports for consideration by management or special committees.
• Develops and recommends comprehensive standards, policies, procedures, and technical documentation.
• Responds to and resolves software users' inquiries and complaints and escalates problems or issues to vendor representatives as needed.
• Troubleshoots and/or resolves application-related issues in-person, over the phone or remotely.
• Individually or as a team member, works on and is responsible for software applications research, development, conversion, installation, and maintenance projects, including planning, organizing, and defining project requirements, methods, and end objectives in consultation with end users; coordinates project activities with team members, other section staff, user representatives, and outside vendors.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

San Mateo County Health is seeking a highly qualified

IT Business Analyst II - Limited Term 
for their Health IT Division.

To view the online brochure for this recruitment please follow this link:
https://jobs.smcgov.org/BA-II

The individual in this position performs complex and technical systems maintenance, operational duties, and/or modification of application systems; serves as a liaison between system users and information technology staff, vendors, and service providers; provides technical and analytical support and training to system users; performs system administration functions to ensure security and effective operation; develops and maintains a variety of automated files, records, and databases; prepares and distributes new procedures, training materials, and a variety of scheduled and adhoc reports; and performs related work as required. This position will support multiple divisions within the Health System such as Administration, Emergency Medical Services, Finance, and Public Health, Policy and Planning.

 
IS Business Analyst II is the journey-level class in the IS Business Analyst series and is responsible for serving as a liaison between system users and information technology staff, vendors, and service providers.  Responsibilities require the use of tact, discretion, and independent judgment and to have full and thorough knowledge of the concepts, practices, procedures, and policies of assigned function.  

This is a limited term, at-will position.  Limited Term Employees are assigned to assignments not to exceed three years. They receive medical and dental benefits, similar to regular employees, and a defined contribution retirement plan. 
 
Information for current county employees: Current and regular County of San Mateo Employees who are interested in this assignment must submit an application and compete in the recruitment process. If you are successful in the recruitment and are being considered for the assignment, HR will work directly with you and/or your department for options. Please note that there is no guarantee that you will be allowed by your department to rotate into this assignment nor are your departments obligated to allow you to take on this assignment. The salary range for this position is "as is" and non-negotiable.

The Information Services Department of the County of San Mateo is seeking highly-qualified candidates for the position of IT APPLICATIONS DEVELOPER - CJI.

To view the online brochure for this recruitment please follow this link: