Search Jobs

                                POSITION DETAILS:

• Salary range:
  • Office Specialist I -$20.22 - $25.69 with Excellent Benefits 
  • Office Specialist II - $22.19 - $28.32 with Excellent Benefits 
• Regular full-time position
• 9/80 Work Schedule with alternating Friday off
• May require working evenings on occasion

                       MINIMUM QUALIFICATIONS:

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

                                                                              Office Specialist I

Education/Training:

• Equivalent to completion of the twelfth grade supplemented by specialized secretarial training

Experience:

• One year of responsible administrative support experience.

                                                                              Office Specialist II

Education/Training:

• Equivalent to completion of the twelfth grade supplemented by specialized secretarial training

Experience:

• Three years of increasingly responsible administrative support experience comparable to an Office Specialist II with the City of Simi Valley.

                                JOB DESCRIPTION:

https://www.simivalley.org/home/showpublisheddocument/29146/638654465700430000 

                                WHY SIMI VALLEY?

Looking for a thriving community with amazing career opportunities and a high quality of life? Simi Valley has it all! From scenic landscapes to a welcoming atmosphere, it's the perfect place to live and work.

CLICK HERE to check out our exclusive video to see what makes Simi Valley so special—whether you're looking for a rewarding career or just an incredible place to call home, you won’t want to miss it!

                                IDEAL CANDIDATE:

The ideal candidate will possess the following skills:

• Detail‑oriented and organized, able to manage multiple tasks in a fast‑paced office environment
• Strong clerical and administrative skills, including accurate recordkeeping and document preparation
• Proficient with modern office software and equipment
• Excellent customer service skills; maintains tact and professionalism when assisting the public, coworkers, and outside agencies
• Clear communicator, both verbally and in writing
• Able to prioritize effectively and meet deadlines
• Demonstrates initiative, sound judgment, and the ability to work independently
• Maintains confidentiality and handles sensitive information appropriately
• Builds and maintains positive working relationships with staff and the community

                                      BENEFITS:

We’re proud to offer a comprehensive and competitive benefits package that supports your health, financial well-being, and professional growth—because we believe taking care of our team is essential to serving our community.

Health & Wellness

• Medical Coverage: 100% City-paid premiums for most plans, including family coverage
• Dental & Vision: Fully covered dental (Delta Dental) and low-cost vision (VSP) plans
  • Family coverage fully covered for dental and $1.46/month for vision
• Prescription Drug Plan: Access to major retail and mail-order options
• Flexible Spending Account (FSA): Pre-tax savings for health and dependent care expenses
• Employee Assistance Program (EAP): Up to 8 free confidential consultations for employees and household members

Retirement & Financial Planning

• CalPERS Pension:
  • 2% @ 55 formula for “Classic” members (single highest year final compensation for individuals enrolled in CalPERS prior to 1/1/2013)
  • 2% @ 62 formula for “New” members (three year average final compensation for individuals enrolled in CalPERS after 1/1/2013)
  • 4th Level Survivor Benefit included
• Deferred Compensation:
  • 401(k) and 457 plans with Roth options
  • City matches up to $50 per paycheck to 457
  • City contribution of $20 per paycheck to 457
• Note: The City does not participate in Social Security; no FICA deduction except Medicare hospital insurance

Paid Leave & Holidays

• Annual Leave (AL):
  • 5.2 weeks/year to start (vacation + sick combined)
  • Increases at 5 and 10 years of service
  • Cash-out option available after one year
• Holidays:
  • 11 paid holidays + 1 floating holiday annually

Professional Development

• Tuition Reimbursement:
  • Up to $1600/year

Insurance Coverage

• Life Insurance:
  • $101,000 employee coverage fully covered
  • $5,000 dependent coverage fully covered
• Optional AFLAC Plans:
  • Accident, cancer, hospital, and critical care coverage available

We also host a full calendar of employee appreciation events and activities to celebrate the incredible work our team does year-round.

This information is intended to give an overview of the benefits available to City employees. It is not intended to be a contract (expressed or implied), nor is it intended to otherwise create any legally enforceable obligations on the part of the City, its agents or its employees.

                                    SPECIAL INSTRUCTIONS:

Click apply and attach a current resume! You only need to complete the boxes on the application marked with a star/asterisk (*) and the supplemental questionnaire. The most qualified candidates will be invited to the next steps in our hiring process.

This recruitment is reviewing applications on a rolling basis. Recruitment will close on December 19th, 2025 at 5pm or when 50 applications are received, whichever occurs first. First official review of applications after 1 week. Candidates who possess the best combination of qualifications will be invited by e-mail to the next steps in our process.

                                 SELECTION PROCESS: 

• Applications will be evaluated based on education, training, and experience as it relates to the position
• Candidates who possess the best combination of qualifications will be evaluated by their responses to the supplemental questions. During the assessment process, the rater(s) will not have access to your name, application or resume. You are solely evaluated on your supplemental responses, so please be detailed as possible. 
• The eligibility list for hire will be determined by the supplemental questions. 
• Additional testing such a written, oral panel interviews, and department level interviews may occur.
• Applicants seeking Veteran’s Preference must submit form DD214 with application.

*ALL OFFERS OF EMPLOYMENT ARE CONTINGENT UPON THE FOLLOWING:

• Passing a background investigation
• Passing a pre-employment physical and/or drug screen, if applicable 
• Providing (3) professional references, including (1) direct supervisor
• Providing copies of degree(s), training certifications/licenses listed on application/resume
• 5-year Verification of employment 

                         REASONABLE ACCOMMODATION:

In compliance with the Americans with Disabilities Act, if you need special assistance in the selection process, please notify the Human Resources Division, in writing.

City of Simi Valley is an Equal Opportunity Employer Encouraging Workforce Diversity.

Join an agency committed to creating a healthy breathing environment for every Bay Area resident while protecting and improving public health, air quality, and the global climate!

The Air District is currently accepting applications for the position of Public Records Coordinator (Staff Specialist I/II) in the Legal Office. This is an open recruitment for one (1) full-time, represented position.

About the Position
The Public Records Coordinator receives and tracks requests for Air District records under the California Public Records Act and coordinates the Air District’s response, while ensuring compliance with applicable legal requirements. The person in this role interacts with requestors to help them make focused and effective requests, and ensures that the Air District responds with a high level of customer service.

This position is responsible for:

• Tracking, processing, and responding to requests for public records;
• Communicating with members of the public to help them understand what records the Air District has and how they can make effective requests;
• Coordinating with Air District staff across the agency to find relevant records;
• Collecting and organizing responsive records;
• Maintaining accurate logs and files;  
• Ensuring compliance with applicable legal requirements, in coordination with Air District attorneys;
• Timely and accurately providing records to public requestors; and
• Exercising good, independent judgement and taking initiative when processing requests.

View the full classification specification here: https://www.governmentjobs.com/careers/baaqmd

About the Division
The Legal Division provides a wide array of legal services to support the entire Air District, including handling enforcement cases; advising on the California Environmental Quality Act, AB617 Community Emission Reduction Plans, contracts, grants, and finance matters; developing regulatory language; supporting the permitting program; reviewing records under the Public Records Act; and staying abreast of current legal developments in air quality throughout California and nationwide. The Division utilizes a variety of tools to resolve enforcement actions, such as abatement orders, civil enforcement, and coordinating with other enforcement agencies, like local district attorneys or the state Attorney General. For cases in environmental justice communities, Air District staff can directly engage with community members when determining the appropriate legal remedies, including high enough penalties to reach deterrence-based outcomes and ensure the community benefits from the related funds.

About the Air District
Bay Area Air District is a regional government agency, committed to achieving clean air to protect the public's health and the environment. The Air District accomplishes this goal through regulation of industrial facilities and various outreach and incentive programs designed to encourage clean air choices. The Air District's jurisdiction encompasses all of seven counties - Alameda, Contra Costa, Marin, San Francisco, San Mateo, Santa Clara and Napa, and portions of two others - southwestern Solano and southern Sonoma. 

At the Air District, we take pride in our commitment to fostering a workplace that values diversity and promotes cultural awareness. We prioritize employee engagement by providing a collaborative and inclusive environment that encourages active participation and open dialogue. Additionally, we believe in pay equity and strive to create an equitable compensation structure. With a strong emphasis on work-life balance, we understand the importance of supporting our employees' well-being both inside and outside the workplace. Join us in a dynamic and inclusive culture where your contributions are celebrated and your growth is nurtured.

The Air District recognizes and values the contributions of every employee and works to sustain an environment where everyone is respected. We incorporate the principles of diversity, equity and inclusion within our decision-making strategies, policies, procedures, regulations, funding initiatives, public outreach, planning, and hiring. 

Hybrid Work Schedule - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment.

Please note that applications are currently not accepted through CalOpps or any other third-party job board application system. To apply, applicants must complete an application via the City of San Jose’s website at www.sanjoseca.gov/citycareers.
 

About the Department

Are you ready to join a team that is “Building Community Through Fun?”

Are you ready to make a difference?

The City of San José’s Department of Parks, Recreation and Neighborhood Services (PRNS) is looking for people who want to make San José a better place to live and visit. Our mission is to connect people through parks, recreation, and neighborhood services for an active San José. ActivateSJ, PRNS’s strategic plan, envisions healthy communities that inspire belonging by following the guiding principles of stewardship, nature, equity & access, identity, and public life.
 
The Department creates and activates thriving public places, including over 40 community centers, 10 regional parks, over 200 neighborhood parks, Happy Hollow Park & Zoo, and over 65 miles of trail. We also offer diverse programming for all ages and abilities. We take a fun approach to public service, and value the public’s trust. Our team is collaborative, supportive, and innovative. We are a fast-paced organization that takes decisive action after thoughtful planning.
 
For more information, please visit sanjoseca.gov/prns.
 

Position Duties:

The total salary range for the Parks, Recreation, and Facilities Supervisor classification $112,563.36 - $137,220.72 annually.

This amount includes an approximate five percent (5%) ongoing non-pensionable pay. The actual salary shall be determined by the final candidates’ qualifications and experience. 

The Parks, Recreation and Neighborhood Services (PRNS) Department is currently seeking to fill one (1) Parks, Recreation, and Facilities Supervisor position in the Recreation Division overseeing the Citywide Aquatics Program. The position will be responsible for the oversight and administration of the Aquatics programs at six (6) city owned facilities including one (1) year-round program. The position is responsible for all related duties to the operation and maintenance of the programs and its facilities. This includes but is not limited to the development and implementation of the Learn to Swim Program, Recreation Swim Program, training programs, staff certifications, contracts with external partnerships, and management of Full Time and Part Time seasonal staff.

The position will also be responsible for the oversight of maintenance and related capital improvements necessary to maintain all City owned pools in good working order consistent with local, State, and Federal requirements. This includes but is not limited to daily pool chemistry checks, pool vacuuming, monitoring of automated pool chemistry systems, development of annual capital plan for pools, and any other necessary duties to maintain the pools in good working order.

Bilingual applicants speaking a second language such as Spanish or Vietnamese are encouraged to apply.   

The Parks, Recreation, and Facilities Supervisor (PRFS) positions perform duties that may require knowledge in a variety of subject areas, such as recreation, therapeutic recreation programs, and/or gerontology recreation programs, and care and shelter coordination. The PRFS assigned to the Recreation Division performs duties that may require knowledge in a variety of subject areas, such as recreation, therapeutic recreation programs, and/or gerontology recreation programs. The PRFS may be assigned to Community Center operations, Citywide service areas (including leisure, seniors, therapeutics, or aquatics). Community Center operations include responsibilities in leading a team at a multi service HUB including seniors, adults, and youth programs in addition to recreation programming throughout the Council District at satellite sites. PRFS’ assigned to Citywide roles will be responsible for the administration and delivery of major citywide recreation programming related to the areas assigned to that PRFS. The positions must have the ability to constantly adjust to changing conditions and support a wide variety of customers, agencies, partners and department staff. 

In some assignments the PRFS may be responsible for ensuring the proper maintenance and operation of City Parks by supervising interpretive and education programs for City park users, ensuring safe, secure parks; maintaining and conserving natural features and wildlife in City parks and coordinating emergency services within parks, such as search and rescue and fire suppression. The positions must have the ability to constantly adjust to changing conditions and support a wide variety of customers, agencies, and department staff.

Responsibilities may include, but are not limited to the following:

• Supervises, trains, and evaluates subordinate staff and their work. 
• Gathers and compiles routine statistical, program, race, and ethnicity data. 
• Prepares and reviews records, forms, reports, permit applications, and grant reporting.
• May handle cash and perform cash reconciliation, monitors and tracks budgets. 
  • Prepares, controls, and implements budgets for specialized service programs within assigned area and provides budget input for personnel, equipment, supplies, and related items. 
  • Estimates equipment, material, manpower, and time necessary for work completion; sets priorities. Ensures all City safety protocols are followed. Responsible for equipment and inventory control. 
  • Ensures that recreation public facilities/structures are maintained in a clean, safe condition. Conserves and preserves natural open space for public enjoyment. Recommending improvements and inspects projects to maintain and restore natural resources in City Parks, undeveloped City/Park lands.
  • Plans, coordinates, and supervises comprehensive recreation activities for all age groups. 
  • Supervises public contact, liaison work, and preparation/presentation of programs related to recreation service programs.
    • Provides information regarding services and programs available through all forms of media.
  • Develops, reviews and/or supervises contracts for development, operations, projects, or sponsorships. 
  • Supervises development of resources through fundraising, solicitation of donations or co-sponsorships, and obtaining grants to support programs.
  • Responsible for administration of revenue generating activities including fee collections, revenue projections, and revenue analysis.
    • May develop proposals for methods to enhance the facility or operation with non-traditional funding sources or alternative manpower resources. 
    • Researches, evaluates, and recommends new and existing policy and/or organizational changes aimed at organizational development and improvements.
    • Aligns program objectives and work plans with the goal of better supporting the department’s cost recovery, fee generation, and financial sustainability targets. 
    • Performs other related work, as required. 
    • If assigned to fieldwork, possess ability lift, carry, push, and pull materials and objects (such as equipment) up to 50 pounds, or heavier weights, in all cases with the use of proper equipment.
    • Daily Pool Chemistry Checks
    • Pool Vacuuming as needed
    • Annual preseason opening and closing efforts of City owned pools
    • Management and planning of annual maintenance of the City owned pools
    • Participate in the development of annual Capital budget to support pool repairs
    • Evaluate and implement spending plan for Pool operations budget and maintenance budget
    • Possess desirable professional certifications including:
    • American Red Cross Lifeguard Training, CPR for the Professional Rescuer, and Basic First Aid
    • Water Safety Instructor
    • Instructor Trainer:
      • Water Safety Instructor
      • Lifeguard Training
    • Certified Pool Operator or Aquatics Facility Operator
    • Additional trainings as identified to support the oversight of the Aquatics Program 

How to apply:

• • To view the full announcement for this exciting opportunity with the City of San Jose and to apply online, please visit the City of San Jose’s careers page by clicking on the URL link below.

  • https://www.governmentjobs.com/careers/sanjoseca/jobs/5160732/parks-recreation-facilities-supervisor-aquatics-parks-recreation-and-neighbo?pagetype=jobOpportunitiesJobs

Apply: https://www.governmentjobs.com/careers/mss/jobs/5153781/eligibility-specialist-i

The Eligibility Specialist classifications determine the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; maintain current knowledge of program regulations and procedures necessary for multi-program caseload administration; initiate and process casework through automated systems; identify needs and make appropriate referrals for health, social, and/or employment services; and perform related work as required.

 

Eligibility Specialist I:
The Eligibility Specialist I is the entry-level classification in the Eligibility Specialist series.  Incumbents may have prior experience determining eligibility for loans, financial assistance, unemployment or veterans benefits, or publicly or privately funded health, counseling or social services programs; have completed initial classroom training provided as part of the Eligibility Specialist Trainee training program; or may have the required level of education. Incumbents will be placed in a work team and initially may receive classroom instruction prior to being assigned casework and/or tasks. Incumbents will work under close supervision while learning to independently determine public assistance eligibility, and apply knowledge and skills learned from their training in completing eligibility tasks and applying complex regulations. As incumbents gain experience and work toward the journey level in the series, they are expected to work with more independence and have the ability to complete more complex tasks and/or handle larger client caseloads. Incumbents are expected to progress to the journey-level Eligibility Specialist II upon completion of one year of satisfactory performance in the entry-level Eligibility Specialist I classification.

SUPERVISION EXERCISED AND RECEIVED

Incumbents in the Eligibility Specialist I and II classifications typically receive supervision from an Eligibility Supervisor and may receive lead direction from an Eligibility Specialist III.

Examples of Duties

 

Duties may include, but are not limited to, the following:
(For Eligibility Specialist I, duties are performed at the entry level.)

• Performs interactive interviews to elicit eligibility information, obtain and/or verify financial, employment, tax and personal demographic information and determine eligibility for public assistance programs and services
• Analyzes financial and eligibility information to determine initial or continuing eligibility for multiple aid programs
• Explains regulations, rules and policies to clients and apprises them of their rights, responsibilities and eligibility for participation in various public assistance programs and services
• Ensures accuracy and completion of application and declaration forms
• Resolves discrepancies by securing documentation, medical records and confirmation from other agencies
• Enters and retrieves numerical and narrative data and issues benefits from an automated computer system
• Determines the level of benefits to which the client is entitled by making complex computations and/or computer entries and then analyzing the results
• Reviews and interprets information provided on a variety of forms both by the client and third parties to assist with eligibility determination
• Evaluates clients for and answers questions on Advanced Payment Tax Credits (APTC) related to health care reform
• Explains a variety of plan options, costs and individual plan features through Covered California
• Monitors on-going eligibility by obtaining periodic updated information of eligibility factors and takes appropriate actions on changes
• Determines need for additional services and makes referrals as needed for employment and other services to outside agencies to assist clients toward self-sufficiency and directs clients accordingly
• Organizes and prioritizes caseload so that necessary case records and documents are processed and updated within specific time limits established by regulation and local policy
• Enters and maintains case records, including written narratives, forms and computer documents in a clear and readable format
• Troubleshoots task and/or case issues to determine appropriate resolution of problems, involving Help Desk as needed
• Communicates both orally and in writing with clients and others related to the initial and ongoing eligibility determination while maintaining confidentiality
• Responds to questions and complaints of clients in person, by telephone, mail and/or email communication 
• Provides pertinent forms and pamphlets to clients as required
• Identifies suspected fraud and makes referrals for investigation
• Makes referrals to social service workers as needed
• Participates in special projects, studies, work assignments and committees
• Prepares correspondence and reports
• Performs related duties as assigned

Please click the Job PDF button below to view the full job announcement.

Please click the Job PDF button below to view the full job announcement.

Grow & Thrive

Are you ready to help shape the future of San Bruno’s organizational culture and strengthen the City’s ability to achieve its mission? If so, this is an exciting opportunity to join us at a transformative moment as our next Human Resources Manager. In this impactful role, you will support a collaborative, community-focused environment and guide a talented HR team eager for new challenges as the division advances.

We are seeking not just a skilled, public service-oriented professional—but a visionary leader who inspires teams, champions modern HR strategies, and drives forward-thinking initiatives across recruitment, labor relations, employee engagement, training and development, and ongoing professional growth. As a key architect of City workforce policies and practices, you’ll play a vital role in shaping a positive workplace culture and safeguarding legal compliance in a complex public sector environment. Joining our department’s management team, you will exemplify excellence in public service, responsiveness to internal and external customers, and stewardship of public resources—all while supporting City employees and the broader San Bruno community.

If you excel at building strong teams, fostering innovation, and laying the groundwork for a more resilient, future-ready organization, we encourage you to submit your candidacy for this pivotal position.

About the Role

The Human Resources Manager is a strategic leader and hands-on manager, combining vision with day-to-day responsibility for all facets of the City’s HR operations. Your immediate priorities will include modernizing recruitment and selection processes, advancing employee and labor relations, developing robust training and engagement programs, and ensuring policy compliance across the organization. You will mentor a talented team, shape the City’s people strategies, and play a key role in cultivating a positive, equitable workplace culture. Success in this role means balancing strategic planning and operational problem-solving, supporting staff at all levels, and adapting to the evolving needs of a dynamic municipal workforce.

Ideal Candidate

We’re looking for a strategic leader and communicator who exemplifies Patrick Lencioni’s Ideal Team Player: hungry for results, humble in their interactions, and emotionally smart in professional relationships. You bring self-awareness, knowing your strengths and seeking growth, and find professional joy in helping others, building effective teams, and supporting citywide progress. You foster a culture of vulnerability-based trust—modeling transparency, welcoming feedback, and sharing the purpose and passion that motivate you—resulting in true collaboration, accountability, and enthusiasm.

You believe in consensus-building, “yes, if” problem-solving, honest communication, and a visionary approach. With strong human resources expertise and a continual learning mindset, you’re ready to help San Bruno innovate, adapt, and grow.

Minimum Qualifications

Graduation from an accredited college or university with a bachelor’s degree in personnel, business administration, public administration, or a closely related field, and four (4) years of increasingly responsible professional human resources experience, including at least two (2) years in a supervisory or lead capacity, are required. Any combination of education and experience that provides the required knowledge, skills, and abilities may be considered. Ability to obtain and maintain a valid California driver’s license is also required. Experience in public sector HR or labor relations is highly desirable. Review the complete job description in the document linked here.  

Compensation

The annual salary range for this position is $132,749 to $162,905. Remote work is not available for this position. The City is proud to offer a competitive total compensation package with the following highlights:

• Wellness-focused schedule and paid time off (PTO) program
  • 4-day workweek (Monday through Thursday, 9-hours per day)
  • Approximately 7 to 10 weeks of paid time off per year, dependent on years of service, with the option to cash-out up to 2 weeks per year
• 0.50 to 4.50% deferred compensation (Section 457b) match, dependent on CalPERS membership status (Classic-2.7%@55 or New/PEPRA-2.0%@62)
• Education assistance including tuition and student loan reimbursement
• Employee home loan assistance program

For a listing of employee benefits, please see the "Unrepresented" column in the document linked here. Please note that the Unrepresented Compensation Plan, including salary and benefits, is currently under review and may be updated before a hiring decision is finalized.
 

How to Apply

Applications may be submitted online at BambooHR including a compelling cover letter and answers to supplemental questions. Open until filled with the first application review on Monday, December 15, 2025.  The recruitment may close any time after that date. The tentative recruitment schedule includes a full-day assessment center the week of January 5, 2026. 

The City of San Bruno utilizes a merit-based selection system. Such a system is competitive and based on broad outreach efforts and equal opportunity for qualified applicants to take part in a process designed to determine the qualifications, fitness and ability of competitors to perform duties of the position. 

Equal Opportunity Statement
The City of San Bruno is an Equal Opportunity Employer (EOE) and as such does not discriminate on the basis of age, race, color, sex, gender, religion, ancestry, physical or mental disability, marital status, sexual orientation, or national origin in its employment actions, decisions, policies and practices.  If you require special accommodations, please contact us to discuss your needs.

 The Accounting and General Services Specialist III position is in the Public Works Department. This position performs a variety of highly complex technical para-professional administrative duties in support of fiscal and accounting procedures, including budget preparation and auditing a variety of financial records under limited supervision. This position will require thorough knowledge of accounting terminology and procedures. The position is full-time, and scheduled for forty (40) hours per week. 

WHAT YOU’LL DO

• Coordinates services and repairs with maintenance staff and/or vendors; conducts inspections, investigations, or interviews as needed to identify problems.
• Enters data into computer systems and maintains information systems database; enter data, processes transactions, assess and validates data, compiles documentation, examines, reconciles and adjusts financial records and reports.
• Tracks progress of projects, payments, expenditures, and reimbursements.
• Creates, maintains, and monitors facility related agreements and contracts with outside vendors and contractors; monitors vendor/contractor/landlord performance, ensuring discrepancies or problems are resolved and work is done in accordance with contractual requirements.

San Juan Water District Seeks a Customer Service Technician

The Customer Service Technician is responsible to provide customer service and support to the public, responding to inquiries and complaints, receiving and processing payments and fees, and assisting with new connection and permit applications.  The District can hire at the I or II level, depending on experience. 

Duties Include:

• Providing customer service in person, by phone, and electronically; responding to inquiries and complaints regarding utility services, rate structures, billing, payments, hydrant permits, and service orders.
• Receiving, processing, and documenting customer utility payments, fees, and reimbursements; processing payments received by mail, phone, in person, and electronically.
• Assisting in resolving water-related service complaints.
• Maintaining customer accounts by monitoring and ensuring the accuracy of account information.
• Providing estimates to title companies when properties are being sold.
• Preparing, tracking, and assigning work orders related to leaks, service line breaks, water quality concerns, pressure issues, meter replacements, and time-and-material tracked services.
• Notifying customers regarding delinquent accounts, non-payments, and returned checks; applying late fees and penalties; following up on payment arrangements.
• Researching and investigating billing and payment inquiries; applying adjustments as appropriate.
• Preparing Will Serve letters, assigning meters, and assisting applicants with the application process.

To be considered, candidates should be knowledgeable of principles and practices of customer service, methods for cash handling and reconciliation, and billing and account management procedures. 

The qualifications include:

I level:

• Graduation from high school or equivalent 

II level:

• Two semesters of college level coursework or two years of experience related to business or accounting 

AND

• One year of responsible experience equivalent to a Customer Service Technician I. 

Both levels:

• Possession of a valid California motor vehicle operator's class C license.

The salary range for the I level is $30.42 - $36.50 and for the II level $33.60 - $40.32, depending on qualifications. In addition, the District offers competitive benefits which include District contribution to CalPERS retirement, medical (100% of premium for most offered plans), dental and vision for employee and dependents; District paid life insurance; 12 paid days of sick leave; 12 paid holidays; and paid vacation depending on length of service. In addition, the District provides retiree health benefits with 50% of the premium paid with 10 years of service and an additional 5% with each year of service up to 100% with 20 years of service in CalPERS participating agencies.

For more information, visit: https://www.sjwd.org/employment
 

The following dates are tentative and subject to change based on the needs of the City:

Final Filing Date: Before 5:00pm, Friday, December 12, 2025

Tentative 1st Round Interview Date: Week of January 5, 2026

Tentative 2nd Round Interview Date: Week of January 12, 2026

Appointment to this position is contingent upon:

*Reference check

*Employment and education verification

*Department of Justice fingerprinting criminal history records check

Resume will not be accepted in lieu of application. Application, including all work history, must be fully completed if a resume is attached. Incomplete and/or inaccurate applications may result in disqualification from the recruitment process. All communication regarding your status in this recruitment process will be conducted via email or postal mail. Be sure to include a valid e-mail address on the employment application. It is suggested that you add sancarlos@calopps.org and hr@cityofsancarlos.org to your e-mail contacts or safe senders list to help ensure that you receive our e-mails. Applicants are responsible for notifying Human Resources of any changes to contact information.

About the Department

The Department of Public Works is responsible for the design, construction, contract administration, and overall maintenance and operation of the City's transportation, stormwater, wastewater, parking, buildings, and parks infrastructure.

About the Position

Positions in this advanced-level classification perform a variety of clerical work including: complex multiple financial transactions and record keeping; extensive interaction with the public and other interested parties; and other responsible and complex support functions where there is minimal supervision of work that involves standard operating procedures.

Positions in this classification are distinguished from those in the lower class of Administrative Clerk through the complexity of the work performed, the job knowledge required and the independence with which duties are performed.  Senior Administrative Clerks independently compose written documents.

Positions in this classification are distinguished from those in the higher class of Administrative Assistant in that the latter perform technical and administrative work in support of a department head and principal staff.

May exercise limited supervision of part-time or temporary personnel.  Work is performed under minimal supervision or independently depending upon assignment.

Essential Duties

• Processes transactions in support of department programs which entail substantial interaction with interested parties; knowledge of procedures and policies; and the accounting for payables and monies received.

• Provides information and assistance regarding department programs, policies and procedures to the general public, City personnel, vendors and contractors.
• Processes forms, invoices and other documents in accordance with established procedures; and checks for accuracy and completeness of entries, and for compliance with applicable City, statutory and other requirements; may transcribe documents
• Computes and receives fees in accordance with department schedules and procedures, records revenue received and provides for the deposit of monies.
• May provide limited supervision to part-time or temporary personnel.
• Enters data and information in the preparation of reports, correspondence, forms and other documents.
• Processes accounts payable and prepares cash deposits.
• Works to solve customer complaints and issues related to assignment.
• May operate a two-way radio to dispatch service crews.