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Apply: https://www.governmentjobs.com/careers/mss/jobs/5153781/eligibility-specialist-i

The Eligibility Specialist classifications determine the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; maintain current knowledge of program regulations and procedures necessary for multi-program caseload administration; initiate and process casework through automated systems; identify needs and make appropriate referrals for health, social, and/or employment services; and perform related work as required.

 

Eligibility Specialist I:
The Eligibility Specialist I is the entry-level classification in the Eligibility Specialist series.  Incumbents may have prior experience determining eligibility for loans, financial assistance, unemployment or veterans benefits, or publicly or privately funded health, counseling or social services programs; have completed initial classroom training provided as part of the Eligibility Specialist Trainee training program; or may have the required level of education. Incumbents will be placed in a work team and initially may receive classroom instruction prior to being assigned casework and/or tasks. Incumbents will work under close supervision while learning to independently determine public assistance eligibility, and apply knowledge and skills learned from their training in completing eligibility tasks and applying complex regulations. As incumbents gain experience and work toward the journey level in the series, they are expected to work with more independence and have the ability to complete more complex tasks and/or handle larger client caseloads. Incumbents are expected to progress to the journey-level Eligibility Specialist II upon completion of one year of satisfactory performance in the entry-level Eligibility Specialist I classification.

SUPERVISION EXERCISED AND RECEIVED

Incumbents in the Eligibility Specialist I and II classifications typically receive supervision from an Eligibility Supervisor and may receive lead direction from an Eligibility Specialist III.

Examples of Duties

 

Duties may include, but are not limited to, the following:
(For Eligibility Specialist I, duties are performed at the entry level.)

• Performs interactive interviews to elicit eligibility information, obtain and/or verify financial, employment, tax and personal demographic information and determine eligibility for public assistance programs and services
• Analyzes financial and eligibility information to determine initial or continuing eligibility for multiple aid programs
• Explains regulations, rules and policies to clients and apprises them of their rights, responsibilities and eligibility for participation in various public assistance programs and services
• Ensures accuracy and completion of application and declaration forms
• Resolves discrepancies by securing documentation, medical records and confirmation from other agencies
• Enters and retrieves numerical and narrative data and issues benefits from an automated computer system
• Determines the level of benefits to which the client is entitled by making complex computations and/or computer entries and then analyzing the results
• Reviews and interprets information provided on a variety of forms both by the client and third parties to assist with eligibility determination
• Evaluates clients for and answers questions on Advanced Payment Tax Credits (APTC) related to health care reform
• Explains a variety of plan options, costs and individual plan features through Covered California
• Monitors on-going eligibility by obtaining periodic updated information of eligibility factors and takes appropriate actions on changes
• Determines need for additional services and makes referrals as needed for employment and other services to outside agencies to assist clients toward self-sufficiency and directs clients accordingly
• Organizes and prioritizes caseload so that necessary case records and documents are processed and updated within specific time limits established by regulation and local policy
• Enters and maintains case records, including written narratives, forms and computer documents in a clear and readable format
• Troubleshoots task and/or case issues to determine appropriate resolution of problems, involving Help Desk as needed
• Communicates both orally and in writing with clients and others related to the initial and ongoing eligibility determination while maintaining confidentiality
• Responds to questions and complaints of clients in person, by telephone, mail and/or email communication 
• Provides pertinent forms and pamphlets to clients as required
• Identifies suspected fraud and makes referrals for investigation
• Makes referrals to social service workers as needed
• Participates in special projects, studies, work assignments and committees
• Prepares correspondence and reports
• Performs related duties as assigned

Please click the Job PDF button below to view the full job announcement.

Please click the Job PDF button below to view the full job announcement.

Grow & Thrive

Are you ready to help shape the future of San Bruno’s organizational culture and strengthen the City’s ability to achieve its mission? If so, this is an exciting opportunity to join us at a transformative moment as our next Human Resources Manager. In this impactful role, you will support a collaborative, community-focused environment and guide a talented HR team eager for new challenges as the division advances.

We are seeking not just a skilled, public service-oriented professional—but a visionary leader who inspires teams, champions modern HR strategies, and drives forward-thinking initiatives across recruitment, labor relations, employee engagement, training and development, and ongoing professional growth. As a key architect of City workforce policies and practices, you’ll play a vital role in shaping a positive workplace culture and safeguarding legal compliance in a complex public sector environment. Joining our department’s management team, you will exemplify excellence in public service, responsiveness to internal and external customers, and stewardship of public resources—all while supporting City employees and the broader San Bruno community.

If you excel at building strong teams, fostering innovation, and laying the groundwork for a more resilient, future-ready organization, we encourage you to submit your candidacy for this pivotal position.

About the Role

The Human Resources Manager is a strategic leader and hands-on manager, combining vision with day-to-day responsibility for all facets of the City’s HR operations. Your immediate priorities will include modernizing recruitment and selection processes, advancing employee and labor relations, developing robust training and engagement programs, and ensuring policy compliance across the organization. You will mentor a talented team, shape the City’s people strategies, and play a key role in cultivating a positive, equitable workplace culture. Success in this role means balancing strategic planning and operational problem-solving, supporting staff at all levels, and adapting to the evolving needs of a dynamic municipal workforce.

Ideal Candidate

We’re looking for a strategic leader and communicator who exemplifies Patrick Lencioni’s Ideal Team Player: hungry for results, humble in their interactions, and emotionally smart in professional relationships. You bring self-awareness, knowing your strengths and seeking growth, and find professional joy in helping others, building effective teams, and supporting citywide progress. You foster a culture of vulnerability-based trust—modeling transparency, welcoming feedback, and sharing the purpose and passion that motivate you—resulting in true collaboration, accountability, and enthusiasm.

You believe in consensus-building, “yes, if” problem-solving, honest communication, and a visionary approach. With strong human resources expertise and a continual learning mindset, you’re ready to help San Bruno innovate, adapt, and grow.

Minimum Qualifications

Graduation from an accredited college or university with a bachelor’s degree in personnel, business administration, public administration, or a closely related field, and four (4) years of increasingly responsible professional human resources experience, including at least two (2) years in a supervisory or lead capacity, are required. Any combination of education and experience that provides the required knowledge, skills, and abilities may be considered. Ability to obtain and maintain a valid California driver’s license is also required. Experience in public sector HR or labor relations is highly desirable. Review the complete job description in the document linked here.  

Compensation

The annual salary range for this position is $132,749 to $162,905. Remote work is not available for this position. The City is proud to offer a competitive total compensation package with the following highlights:

• Wellness-focused schedule and paid time off (PTO) program
  • 4-day workweek (Monday through Thursday, 9-hours per day)
  • Approximately 7 to 10 weeks of paid time off per year, dependent on years of service, with the option to cash-out up to 2 weeks per year
• 0.50 to 4.50% deferred compensation (Section 457b) match, dependent on CalPERS membership status (Classic-2.7%@55 or New/PEPRA-2.0%@62)
• Education assistance including tuition and student loan reimbursement
• Employee home loan assistance program

For a listing of employee benefits, please see the "Unrepresented" column in the document linked here. Please note that the Unrepresented Compensation Plan, including salary and benefits, is currently under review and may be updated before a hiring decision is finalized.
 

How to Apply

Applications may be submitted online at BambooHR including a compelling cover letter and answers to supplemental questions. Open until filled with the first application review on Monday, December 15, 2025.  The recruitment may close any time after that date. The tentative recruitment schedule includes a full-day assessment center the week of January 5, 2026. 

The City of San Bruno utilizes a merit-based selection system. Such a system is competitive and based on broad outreach efforts and equal opportunity for qualified applicants to take part in a process designed to determine the qualifications, fitness and ability of competitors to perform duties of the position. 

Equal Opportunity Statement
The City of San Bruno is an Equal Opportunity Employer (EOE) and as such does not discriminate on the basis of age, race, color, sex, gender, religion, ancestry, physical or mental disability, marital status, sexual orientation, or national origin in its employment actions, decisions, policies and practices.  If you require special accommodations, please contact us to discuss your needs.

 The Accounting and General Services Specialist III position is in the Public Works Department. This position performs a variety of highly complex technical para-professional administrative duties in support of fiscal and accounting procedures, including budget preparation and auditing a variety of financial records under limited supervision. This position will require thorough knowledge of accounting terminology and procedures. The position is full-time, and scheduled for forty (40) hours per week. 

WHAT YOU’LL DO

• Coordinates services and repairs with maintenance staff and/or vendors; conducts inspections, investigations, or interviews as needed to identify problems.
• Enters data into computer systems and maintains information systems database; enter data, processes transactions, assess and validates data, compiles documentation, examines, reconciles and adjusts financial records and reports.
• Tracks progress of projects, payments, expenditures, and reimbursements.
• Creates, maintains, and monitors facility related agreements and contracts with outside vendors and contractors; monitors vendor/contractor/landlord performance, ensuring discrepancies or problems are resolved and work is done in accordance with contractual requirements.

San Juan Water District Seeks a Customer Service Technician

The Customer Service Technician is responsible to provide customer service and support to the public, responding to inquiries and complaints, receiving and processing payments and fees, and assisting with new connection and permit applications.  The District can hire at the I or II level, depending on experience. 

Duties Include:

• Providing customer service in person, by phone, and electronically; responding to inquiries and complaints regarding utility services, rate structures, billing, payments, hydrant permits, and service orders.
• Receiving, processing, and documenting customer utility payments, fees, and reimbursements; processing payments received by mail, phone, in person, and electronically.
• Assisting in resolving water-related service complaints.
• Maintaining customer accounts by monitoring and ensuring the accuracy of account information.
• Providing estimates to title companies when properties are being sold.
• Preparing, tracking, and assigning work orders related to leaks, service line breaks, water quality concerns, pressure issues, meter replacements, and time-and-material tracked services.
• Notifying customers regarding delinquent accounts, non-payments, and returned checks; applying late fees and penalties; following up on payment arrangements.
• Researching and investigating billing and payment inquiries; applying adjustments as appropriate.
• Preparing Will Serve letters, assigning meters, and assisting applicants with the application process.

To be considered, candidates should be knowledgeable of principles and practices of customer service, methods for cash handling and reconciliation, and billing and account management procedures. 

The qualifications include:

I level:

• Graduation from high school or equivalent 

II level:

• Two semesters of college level coursework or two years of experience related to business or accounting 

AND

• One year of responsible experience equivalent to a Customer Service Technician I. 

Both levels:

• Possession of a valid California motor vehicle operator's class C license.

The salary range for the I level is $30.42 - $36.50 and for the II level $33.60 - $40.32, depending on qualifications. In addition, the District offers competitive benefits which include District contribution to CalPERS retirement, medical (100% of premium for most offered plans), dental and vision for employee and dependents; District paid life insurance; 12 paid days of sick leave; 12 paid holidays; and paid vacation depending on length of service. In addition, the District provides retiree health benefits with 50% of the premium paid with 10 years of service and an additional 5% with each year of service up to 100% with 20 years of service in CalPERS participating agencies.

For more information, visit: https://www.sjwd.org/employment
 

The following dates are tentative and subject to change based on the needs of the City:

Final Filing Date: Before 5:00pm, Friday, December 12, 2025

Tentative 1st Round Interview Date: Week of January 5, 2026

Tentative 2nd Round Interview Date: Week of January 12, 2026

Appointment to this position is contingent upon:

*Reference check

*Employment and education verification

*Department of Justice fingerprinting criminal history records check

Resume will not be accepted in lieu of application. Application, including all work history, must be fully completed if a resume is attached. Incomplete and/or inaccurate applications may result in disqualification from the recruitment process. All communication regarding your status in this recruitment process will be conducted via email or postal mail. Be sure to include a valid e-mail address on the employment application. It is suggested that you add sancarlos@calopps.org and hr@cityofsancarlos.org to your e-mail contacts or safe senders list to help ensure that you receive our e-mails. Applicants are responsible for notifying Human Resources of any changes to contact information.

About the Department

The Department of Public Works is responsible for the design, construction, contract administration, and overall maintenance and operation of the City's transportation, stormwater, wastewater, parking, buildings, and parks infrastructure.

About the Position

Positions in this advanced-level classification perform a variety of clerical work including: complex multiple financial transactions and record keeping; extensive interaction with the public and other interested parties; and other responsible and complex support functions where there is minimal supervision of work that involves standard operating procedures.

Positions in this classification are distinguished from those in the lower class of Administrative Clerk through the complexity of the work performed, the job knowledge required and the independence with which duties are performed.  Senior Administrative Clerks independently compose written documents.

Positions in this classification are distinguished from those in the higher class of Administrative Assistant in that the latter perform technical and administrative work in support of a department head and principal staff.

May exercise limited supervision of part-time or temporary personnel.  Work is performed under minimal supervision or independently depending upon assignment.

Essential Duties

• Processes transactions in support of department programs which entail substantial interaction with interested parties; knowledge of procedures and policies; and the accounting for payables and monies received.

• Provides information and assistance regarding department programs, policies and procedures to the general public, City personnel, vendors and contractors.
• Processes forms, invoices and other documents in accordance with established procedures; and checks for accuracy and completeness of entries, and for compliance with applicable City, statutory and other requirements; may transcribe documents
• Computes and receives fees in accordance with department schedules and procedures, records revenue received and provides for the deposit of monies.
• May provide limited supervision to part-time or temporary personnel.
• Enters data and information in the preparation of reports, correspondence, forms and other documents.
• Processes accounts payable and prepares cash deposits.
• Works to solve customer complaints and issues related to assignment.
• May operate a two-way radio to dispatch service crews.

The position opens Monday, November 17, 2025, and the final filing date is Monday, December 22, 2025, at 5:00 pm or after receiving 75 qualified and complete applications, whichever is first.

The City of Sunnyvale is currently recruiting for a bilingual Senior Office Assistant in the Recreation Services Division of the Library and Recreation Services Department. This position is based at the Columbia Neighborhood Center; remote work is not available. As the main point of contact to the public, this position requires the ability to communicate fluently in Spanish and/or Mandarin to effectively serve the City’s diverse community. The bilingual Senior Office Assistant works closely with Recreation Services Division staff and other City departments. This position is eligible for Bilingual/Translator Pay in addition to regular compensation.

City of Sunnyvale Benefits:

• CalPERS retirement pension
• Medical, dental, and vision benefits
• Retiree medical benefit
• 11 paid Holidays
• 30 hours* of Floating Holidays (*Prorated based on date of hire)
• Paid Time Off (PTO) accruals
• Employee Wellness Programs

MINIMUM QUALIFICATIONS

Education and Experience:

The minimum qualifications for education and experience can be met in the following way:

• Graduation from high school or the tested equivalent and
• Three years of progressively responsible clerical experience.

The City of Sunnyvale provides an excellent benefits package. A complete application consists of a City application and responses to the supplemental questionnaire. The position opens Monday, November 17, 2025and final filing date is Monday, December 22, 2025 5:00 PM or after receiving 75 qualified applicants, whichever is first. For complete information regarding this current opportunity, please visit: Sunnyvale.ca.gov and click on JOBS.

Salary: $37.97 - $48.46 Hourly

To review the full job description and apply, please use this link: https://www.governmentjobs.com/careers/sunnyvale/jobs/5118956/senior-office-assistant-bilingual-spanish-mandarin

Applications are being accepted for the position of Communications Dispatcher – Lateral Transfer with the South San Francisco Police Department. 

Please note: This job posting is for lateral-transfer applicants and NOT entry-level, academy graduate or academy attendee applicants. 

CONTINUOUS RECRUITMENT

As a continuous recruitment, please ensure timely and complete submission of employment application and supporting documents. This recruitment is to establish an eligible list for current and future vacancies.

THE CITY OFFERS AN ATTRACTIVE BENEFIT PACKAGE, AS WELL AS CALPERS RETIREMENT PLAN AND SOCIAL SECURITY PARTICIPATION.

THE DEPARTMENT:

The City of South San Francisco has 83 sworn and 35 civilian positions. The Department’s philosophy is one of participative management, with a high degree of emphasis on training and education. It employs team and community-oriented policing and problem-solving concepts and recognizes the importance of staying contemporary with technological advances. The Department acknowledges that the responsibility for public safety and the quality of life in our neighborhood is a responsibility share with the whole community. 

A new state-of-the-art Police Department building and 9-1-1 Communications Center has opened at 1 Chestnut Avenue.  The new Police Building includes a large training room for defensive tactics, a dedicated indoor firearms range, and progressive construction incorporating the latest in Police Station design concepts.  The 9-1-1 Communications center will have the latest communications and dispatching technologies to provide improved service and response to South San Francisco residents. 

SSFPD Recruitment Video

THE POSITION:

Under general supervision, receives and transmits routine and emergency telephone and radio traffic; dispatches and coordinates police, fire, public works, and other municipal staff and equipment via multifrequency two-way radio; maintains and processes a variety of communications reports, records, and radio logs; and does related work as required.                                                                              

Applications are being accepted for the position of Communications Dispatcher – Academy Graduate & Academy Attendee with the South San Francisco Police Department. 

Please note: This job posting is for academy graduate & academy attendees and NOT entry-level or lateral transfer applicants.

CONTINUOUS RECRUITMENT

As a continuous recruitment, please ensure timely and complete submission of employment application and supporting documents. This recruitment is to establish an eligible list for current and future vacancies.

THE CITY OFFERS AN ATTRACTIVE BENEFIT PACKAGE, AS WELL AS CALPERS RETIREMENT PLAN AND SOCIAL SECURITY PARTICIPATION.

THE DEPARTMENT:

The City of South San Francisco has 83 sworn and 35 civilian positions. The Department’s philosophy is one of participative management, with a high degree of emphasis on training and education. It employs team and community-oriented policing and problem-solving concepts and recognizes the importance of staying contemporary with technological advances. The Department acknowledges that the responsibility for public safety and the quality of life in our neighborhood is a responsibility share with the whole community. 

A new state-of-the-art Police Department building and 9-1-1 Communications Center has opened at 1 Chestnut Avenue.  The new Police Building includes a large training room for defensive tactics, a dedicated indoor firearms range, and progressive construction incorporating the latest in Police Station design concepts.  The 9-1-1 Communications center will have the latest communications and dispatching technologies to provide improved service and response to South San Francisco residents. 

SSFPD Recruitment Video

THE POSITION:

Under general supervision, receives and transmits routine and emergency telephone and radio traffic; dispatches and coordinates police, fire, public works, and other municipal staff and equipment via multifrequency two-way radio; maintains and processes a variety of communications reports, records, and radio logs; and does related work as required.