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ACCOUNTING AND CUSTOMER SERVICE ASSISTANT

Part-Time Temporary (No Benefits*)

$22 to $28 per hour

(Up to 19 Hours Per Week)

The Position

The City of San Bruno is searching for a part-time temporary Accounting and Customer Service Assistant to work up to 19 hours per week. This position will be assisting the CityNet Services department with the overflow of customer service phone calls and emails, as well as entering invoices into the City’s financial payment system.

Ideal Candidate

The ideal candidate possesses a high level of attention to detail, organizational skills, ability to multi-task and handle stressful customer service interactions, problem-solving and troubleshooting capabilities.

How to Apply

Applications may be submitted online at https://www.calopps.org/san-bruno/job-20042907. The City of San Bruno utilizes a merit-based selection system. Such a system is competitive and based on broad outreach efforts and equal opportunity for qualified applicants to take part in a process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position.

What happens next?

We will review your application and all supplemental materials to select the best qualified applicants to continue in the process. Screening will include a review of qualifications, application appraisal rating of education, training and experience and relevance of background qualifications related to the target job as well as supplemental questions if applicable. Applicants selected to move forward in the process may be asked to participate in any combination of the following (at any phase of the selection process): a written examination, job-related exercise, physical test or job simulation, phone interview, in-person or video interview(s), and/or web-based testing.

* This is a part-time/temporary/seasonal position with the City of San Bruno.  As such, employees agree to serve in an at-will capacity and understand that service with the City may be terminated at any time.  This position works a maximum of 19 hours per week and does not provide any benefits, except for paid sick leave. In accordance with the Healthy Workplaces, Healthy Families Act of 2014, all temporary, part-time, and seasonal employees, who on or after July 1, 2015, work in California for 30 or more days within a year from the commencement of employment are entitled to paid sick leave for prescribed purposes.  Employees will accrue one hour of paid sick leave for every 30 hours worked and are entitled to use accrued sick days beginning on the 90th day of employment.  Employees may use up to 24 hours (or 3 days) of accrued sick leave in each year of employment.

The City of San Bruno is an Equal Opportunity Employer (EOE) and provides equal employment opportunities without regard to race, color, ancestry, religion, creed, age, physical or mental disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by federal, state or local laws in its employment actions, decisions, policies and practices.  The City of San Bruno Human Resources Department will make reasonable efforts in the selection process to accommodate disabled applicants. Individuals with disabilities who would like to request an accommodation in the process must inform the Human Resources Department by the final filing date by emailing hr@sanbruno.ca.gov.

The County of Yuba is currently recruiting for an Administration & Accounting Supervisor in the Community Development Services Agency (CDSA).  This position will supervise front counter staff and interact with clients.  Under general direction the incumbent will plan, organize, coordinate, supervise and review technical and specialized accounting, financial, budgetary, statistical, and office support activities; perform a variety of technical tasks relative to assigned area of responsibility; perform difficult, complex and specialized accounting and administrative activities and perform other duties as assigned.   This is the first full supervisory administrative support level in the accounting office support series.  This is a county wide classification.  Therefore, the employment list established from this recruitment may be utilized to fill other vacancies within the same classification.

About CDSA:

The Community Development and Services Agency (CDSA) strives to improve the overall quality of life for our residents and fiscal health of our businesses by coordinating the orderly growth and development of the County. We accomplish this by providing proper implementation of related regulations, providing community services, and by providing operation, maintenance, and expansion of Public Works infrastructure.

The County Manager's Office (CMO) is seeking qualified applicants for the position of Principal Management Analyst.  This is an excellent opportunity to join a committed team of hard-working, intelligent, and innovative professionals. 

Under the direction of the County Chief Financial Officer and as part of a team of three Principal Management Analysts, one Lead Management Analyst and eight Management Analysts, the Principal Management Analyst assists in the development and production of the County's $3.9 billion budget; assists with the coordination of county-wide budget monitoring and preparation of regular financial performance reports; performs fiscal and policy analysis on issues impacting County departments; leads efforts in policy development, policy compliance reviews, program reviews, countywide studies, and special projects; and makes well-informed written and oral recommendations to the County decision makers.  The Principal Management Analyst oversees the work of the Management Analysts and their assignments to department customers and may be assigned as the budget analyst for a few department customers.

The Principal Management Analyst will play a critical role in the upcoming redesign of the County’s performance management, including training department customers on the use of performance data to effectively manage programs and services; semi-annual reporting to the Board of Supervisors; the implementation of Countywide administrative/fiscal improvements; and the mechanism for providing transparency to the residents of San Mateo County. 
 
This work requires the use of independent judgment and the application of extensive knowledge of government finances, accounting, and government programs and organizations in meeting a wide variety of complex problems involving continual public, intergovernmental, and interdepartmental relations.

Experience and Education: Any combination of experience and education that would likely provide the required knowledge, skills, and abilities is qualifying.  A typical what to qualify is:

• Experience:  Two years of professional experience performing a wide variety of administrative support duties.
• Education: A master's degree from an accredited college or university with major course work in public administration, public policy, business administration, finance, or a closely related discipline is preferred.

Knowledge of:

• Advanced principles and practices of organizational analysis and human resource planning
• Basic principles and practices of the County operations and its administration and organization
• Advanced principles of financial administration, including public budgeting, forecasting, and reporting
• Local and state legislative processes and the key players within those processes
• Principles of effective leadership and group facilitation skills/methods
• Computer systems and applications as used within the Count
• Principles of personnel training, supervision and evaluation

Skill/Ability to:

• Direct and participate in advanced administrative and operational activities related to assigned work section or program area specialty
• Coordinate critical activities with other departments, programs, and/or outside agencies
• Direct and participate in the analysis of a wide variety of moderate to complex administrative/operational problems and make effective operational and/or procedural recommendations
• Interpret policies, guidelines, and procedures
• Develop recommendations and make decisions of considerable impact
• Supervise, evaluate, and train assigned personnel
• Communicate effectively both orally and in writing
• Perform complex mathematical and statistical calculations accurately
• Establish and maintain effective work relationships with those contacted in the performance of required duties
• Effectively articulate the County's position on a wide range of legislative issues before state and local legislative committees and bodies

Human Resources Specialist

$27.08 - 36.30 per hour (DOQ)

This is a non-exempt, unrepresented, full-time position.

The Sacramento Public Library is looking for a Human Resources Specialist to join our Human Resources Department. If you are a person of integrity, collaborative in nature, customer service oriented, analytical and tech savvy, have experience working with a variety of HR systems and enjoy a fast paced and challenging work environment this may be the perfect fit.

First Review of Applicants:  Thursday, September 30, 2020

THE POSITION

The Director is a regular full-time, administrative, exempt and at-will position. Under general administrative direction, plans, directs, and manages the activities, staffing, resources and operations of the City’s Human Resources Department; acts as a member of the City Manager’s management team; and provides highly-responsible and complex administrative support to the City Manager.

The ideal candidate is a strong relationship-builder with a hands-on mindset; approachable, responsive and influential.  Currently the City is in a temporary hiring freeze due to the pandemic and the Director is also required to fulfill numerous analyst responsibilities in the interim.  The City provides exposure to most facets of HR opportunities and challenges for the Director and seeks a team-player who lives an open-door policy, defend positions of positive change and is not afraid to deliver critical feedback. 

This is an excellent opportunity for a new or seasoned leader to realize their desired potential and advance progressive initiatives.  Each department head has their own contract with the City, including HR Director.

THE DEPARTMENT

The Human Resources Department operates with three full-time staff members (including the Director, an HR Analyst and HR Technician) with an annual budget of approximately $700K.  There is an active contract in place with Stan State’s MPA graduate program for interns to assist with research and special projects as well as provide exposure to the public sector in developing future HR leaders.  HR in Ceres is full-service including all of Risk Management. The Department may work an alternate work schedule providing for maximum work/life balance to offset the current demand of the positions.  The Department recently implemented a robust citywide, paperless and continuous performance evaluation system.

Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training:

A Bachelor’s degree from an accredited college or university with major course work in human resources management, business administration, public administration, or related field.

Experience:

Five years of increasingly responsible human resources experience including two years of management and administrative responsibility. Experience in a public agency is highly desirable.

License or Certificate:

Possession of a valid California Driver License.

See job description link below for knowledge and abilities required and the physical demands and working environment.

The City of Ceres is an Equal Opportunity Employer Committed to Diversity

PSE III – Accounting & General Services Specialist III

CLOSE DATE: Friday, September 25th, 2020

SALARY RANGE:
$18.84  Per Hour   

FINAL FILING DATE:
A complete application packet must be received in the Glenn County Personnel Department by 5:00 P.M., Friday, September 25th, 2020
 

THE POSITION
The PSE III – Accounting & General Services Specialist III position performs a variety of highly complex technical para-professional administrative duties including lead and/or supervisory duties in support of one or more of the following functional areas; facilities management, fiscal and accounting; department administrative or department projects, or programs that require a thorough knowledge of the terminology, procedures, and practices for the assigned functional area; and performs related work as assigned at the Glenn County General Services Department. Assignments may focus on one or more of the areas identified below, or may serve as a generalist, performing a wide variety of duties involving multiple administrative functions.  This position is at-Will, Temporary and Part-Time - scheduled for up to twenty-five (25) hours per week. This recruitment may be used to establish a list to fill future vacancies for the next twelve (12) months.

TRAINING AND EXPERIENCE
Experience:        Two (2) years of full-time experience performing the duties of a Account & General Services Specialist II in the County of Glenn. OR Four (4) years of full-time experience performing advanced journey-level increasingly responsible clerical, secretarial, or administrative support work.

Training:        Equivalent of two years (60 semester or 90 quarter units) of coursework in business administration, public administration, personnel, statistics, economics, accounting, or a closely relate field from an accredited college or university.

Application forms may be completed on CalOpps.org or obtained from and returned to:
GLENN COUNTY PERSONNEL DEPARTMENT
525 W. Sycamore Street
Willows, CA  95988
Telephone (530) 934-6451 – Fax (530) 934-6452
TDD – No Voice (530) 934-6444
Website: www.countyofglenn.net

For a complete job description, please visit the Glenn County Personnel Department

THE COUNTY OF GLENN IS AN EQUAL OPPORTUNITY EMPLOYER. WE ENCOURAGE MINORITIES, WOMEN AND DISABLED INDIVIDUALS TO APPLY. IN ADDITION, BI-LINGUAL (SPANISH, HMONG, LAOTIAN) INDIVIDUALS ARE ENCOURAGED TO APPLY. WE ARE COMMITTED TO PROVIDING REASONABLE ACCOMMODATION TO APPLICANTS. QUALIFIED INDIVIDUALS WITH DISABILITIES WHO NEED A REASONABLE ACCOMMODATION DURING THE APPLICATION OR SELECTION PROCESS SHOULD CONTACT THE PERSONNEL DEPARTMENT

FINAL FILING DATE:                        We are accepting applications until closing at 5:00 pm, September 23, 2020

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the Regular and full-time position of Finance Utility Billing Analyst II in the Finance Department.  The normal work schedule is Monday through Friday, 8:00 am –5:00 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

THE CITY

The City of Roseville (COR) incorporates the following Core Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

DEFINITION

To perform complex analytical and technical duties in support of utility financial systems including the application of business and technology solutions to improve and enhance business systems and applications; to perform table configuration and maintenance of software systems used to support business application; and to support system upgrades and updates and participate in the testing of such. 

DISTINGUISHING CHARACTERISTICS

This is the journey level class within the Finance Utility Billing Analyst series and is distinguished from the I level by the assignment of the full range of duties. Employees at this level receive only occasional instruction or assistance as new, unusual or unique situations arise and are fully aware of the operating procedures and policies within the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the I level.

SUPERVISION RECEIVED AND EXERCISED

Receives direction from assigned management or supervisory personnel. May exercise technical and functional supervision over lower level professional and direct supervision over technical and administrative support personnel.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Maintain and modify system table configurations to support on-going business needs; design and develop customer reports to support and enhance business needs and the use of enterprise applications.
• Lead and participate is projects to examine, define and modify business processes; serve as technical resource for the planning and execution of projects; plan and participate in the testing of new and/or modified systems.
• Troubleshoot and resolve application software problems and issues for business unit applications; collaborate with Information Technology staff on system issues. 
• Identify and recommend opportunities to apply technology to improve and enhance business unit functions and processes.
• Perform financial analyses of utility information; assist with general accounting duties including balancing financial transactions, assisting with budget preparation, and performing data collection for the production of financial reports.
• Design, develop and prepare financial and statistical reports as required by City Council, management and outside agencies.
• Perform financial analysis and provide technical support in the building, development, testing and application of utility rates.
• Provide technical support and training to users; document business application solutions to meet business requirements. 
• Answer questions and provide information to the public, via telephone, e-mail, and written correspondence; investigate complaints and recommend corrective action as necessary to resolve complaint.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

• Modern office equipment and methods including use of computer applications in word processing, spreadsheet, database, and graphic presentation.
• Automated accounting and information systems.
• Statistical research and analysis techniques.
• Data analysis and research methods.
• Principles of data management.
• Methods for financial recordkeeping and general ledger reconciliation.
• Troubleshooting techniques as it relates to enterprise business applications.
• Principles and practices of project management.
• Principles and practices of business analysis including requirements analysis and solutions assessment.
• Methods and techniques for application development and integration.
• Principles of data retrieval and reporting.

Ability to:

• On a continuous basis, know and understand all aspects of the job. Intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
• On a continuous basis, sit at desk for long periods of time. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.
• Learn applicable Federal, State and local laws, codes and regulations.
• Learn specialized business unit work processes.
• Apply accounting principles to the analysis of financial and accounting transactions and audit of financial records.
• Use automated accounting and information systems.
• Research, analyze and resolve technical administrative issues.
• Analyze large and complex sets of data.
• Work with and maintain the confidentiality of information.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Independently perform professional duties in the analysis of accounting and financial business processes and maintenance and testing of enterprise application systems.
• Analyze, evaluate and integrate business and/or systems processes and procedures to improve current practices and develop effective solutions.

Experience and Training

Experience:

Two years of responsible experience performing duties similar to that of a Finance Utility Billing Analyst I with the City of Roseville (performing complex analytical and technical duties in support of utility financial systems including the application of business and technology solutions to improve and enhance business systems and applications; performing table configuration and maintenance of software systems used to support business application; and supporting system upgrades and updates and participate in the testing of such).

AND

Training:

A Bachelor’s degree from an accredited college or university, preferably in business administration, public administration, computer science, finance or a related field.

License or Certificate

Possession of a valid California driver’s license by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-4, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3. How many years of experience do you have performing complex analytical and technical duties in support of utility financial systems including the application of business and technology solutions to improve and enhance business systems and applications; performing table configuration and maintenance of software systems used to support business application; and supporting system upgrades and updates and participating in the testing of such)?

• Less than 2 years
• 2-3 Years
• 3+ Years

4. How many years of utility billing experience do you have?

• Less than 1 year
• 1+ Years

5. Please provide information about your education and experience as it relates to the Finance Utility Billing job specification.

6. Please provide your experience supporting front end users and troubleshooting issues.  Including software supported and types of tasks completed.

7. Please provide your experience with any report writing, including any programs or software used.

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination.  The applicant’s experience and education will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

Employment Opportunity

City of St. Helena, California

Accounting Technician I

(Utility Billing)*

Salary Range: $54,713—$64,453 annually*

The City of St. Helena has an exciting opportunity to fill a position in the Finance Department.  This is a great opportunity to become part of a Customer Service focused team of dedicated individuals that take pride in serving the local community.

Distinguishing Characteristics:  The Accounting Technician I is the entry level class in the accounting support series that allows the incumbent to develop journey level knowledge and abilities. Initially, under immediate supervision, incumbents perform the more routine accounting support and customer service duties while learning City policies and procedures. As experience is gained, there is greater independence of action within established guidelines.

The Accounting Technician I receives direction from the Director of Finance, or designee.

Examples of Duties: (include but are not limited to the following) 

• Operates cash register, acts as front counter staff.
• Receives the public, answers questions and processes requests; responds to inquiries from customers and others and refers, when necessary, to appropriate persons.
• Prepares, processes, maintains and verifies purchasing, financial and accounting documents and records.
• Performs accounting and financial office support work in areas such as cashiering, accounts receivable, utility billing, fixed assets and business licenses.
• Provides information to the public and City staff requiring the use of judgment and the interpretation of a variety of policies, rules and procedures; processes outgoing mail.
• Receives payments, issues receipts, balances cash and prepares bank deposits.
• Performs data entry and posts receipts to various City accounts and funds.
• Maintains and files various documents and records. May perform a variety of general office support functions, including typing, record keeping, proofreading and forms and report generation.
• Prepares financial, statistical or operational reports as assigned.
• Prepares accounts receivable billings and reconciliation.
• Verifies incoming revenue from various City departments and other agencies.
• Processes all utility billing and utility customer requests.
• Maintains posting of payments.
• Works with the Water Department to process monthly meter reads and customer requests.
• Generates new utility billings and past due notices.
• Prepares monthly utility billing reports and reconciliations.
• Establishes positive working relationships with representatives of community organizations, state/local agencies and associations, City management and staff, and the public.

There is a no smoking policy in effect within the City offices and vehicles. St. Helena is an equal opportunity employer. The City of St. Helena will require documentation of the legal right to work in the United States as required by the Immigration Reform and Control Act upon hire.

Compliance with Americans with Disabilities Act (ADA): With prior notice to the Personnel Department regarding testing or job performance modifications, the City will make every attempt to offer reasonable accommodations for qualified applicants and employees with disabilities.

Applications are being accepted for the position of Deputy Finance Director with the City of South San Francisco

DEADLINE TO APPLY: SEPTEMBER 25, 2020 AT 11:59 P.M.

THE CITY OFFERS AN ATTRACTIVE BENEFIT PACKAGE, AS WELL AS CALPERS RETIREMENT PLAN AND SOCIAL SECURITY PARTICIPATION.

The City of South San Francisco is a General Law city with a population of 68,000 residents that grows to 110,000 during business hours. South San Francisco is strategically located on the west shore of the San Francisco Bay, in northern San Mateo County, 10 miles south of San Francisco. This City is also located along the Bay Area's main transportation routes, included 101, 280, Caltrain, BART, San Francisco Bay Ferry, and the San Francisco International Airport.

The City of South San Francisco is a full-service city with 12 City Departments including Finance; Police; Fire; Parks and Recreation; Public Works; Economic and Community Development; City Attorney; Library; Information Technology; Human Resources; City Clerk; and Office of the City Manager.  The City has a Council-City Manager form of government with more than 460 full-time regular employees.

The City of South San Francisco proudly remains The Industrial City, a reflection of its steel mill and ship building past.  In recent years, the City has been redefined to reflect the innovative, entrepreneurial and industrious spirit, which has made South San Francisco the Biotech Capital of the World.

South San Francisco’s biotechnology cluster is the largest in the world, with roughly 45,000 life science workers, 200 biotech companies, and over 12 million square feet of office/R&D facilities – with an additional 9 million square feet of new R&D facilities in the development pipeline. 

South San Francisco enjoys a high quality of life with an extensive public parks system, active library and learning programming and a dynamic, engaged community making South San Francisco a great place to live, learn, work and play. 

THE DEPARTMENT

The Finance Department provides critical financial services citywide, setting the fiscal accountability and policy controls over the use of City funds. It leads the fiscal accountability efforts and ensures the responsible and legal use of City funds through thoughtful appropriations and implementation and management of policies and procedures. It is responsible for numerous vital City services, including maintaining the City’s accounting system, managing payroll and purchasing procedures, issuing business licenses, managing parking districts, and collecting occupancy taxes and other City fees. Other services include financial planning and analysis, risk mitigation and strategic consulting.

The City’s total adopted appropriated budget for FY2020-21, excluding transfers between funds, totals $192.8 million. With a staff of 14.5 FTEs, the Finance Department is a strategic business partner to every City department and central to City operations. 

The Department is looking for an experienced Deputy Finance Director whose duties may include:

• Supporting the biennial budget development process, including supervising and mentoring the financial analysts who support effort;
• Leading the annual audit process and ensuring the timely issuance of the CAFR;
• Spearheading the review of the City’s internal controls and providing guidance related to best practices; and
• Assisting on special projects as directed by the Director of Finance, such as an enterprise resources planning system implementation or bond issuance.