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ACCOUNTING AND CUSTOMER SERVICE ASSISTANT

Part-Time Temporary (No Benefits*)

$22 to $28 per hour

(Up to 19 Hours Per Week)

The Position

The City of San Bruno is searching for a part-time temporary Accounting and Customer Service Assistant to work up to 19 hours per week. This position will be assisting the CityNet Services department with the overflow of customer service phone calls and emails, as well as entering invoices into the City’s financial payment system.

Ideal Candidate

The ideal candidate possesses a high level of attention to detail, organizational skills, ability to multi-task and handle stressful customer service interactions, problem-solving and troubleshooting capabilities.

How to Apply

Applications may be submitted online at https://www.calopps.org/san-bruno/job-20042907. The City of San Bruno utilizes a merit-based selection system. Such a system is competitive and based on broad outreach efforts and equal opportunity for qualified applicants to take part in a process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position.

What happens next?

We will review your application and all supplemental materials to select the best qualified applicants to continue in the process. Screening will include a review of qualifications, application appraisal rating of education, training and experience and relevance of background qualifications related to the target job as well as supplemental questions if applicable. Applicants selected to move forward in the process may be asked to participate in any combination of the following (at any phase of the selection process): a written examination, job-related exercise, physical test or job simulation, phone interview, in-person or video interview(s), and/or web-based testing.

* This is a part-time/temporary/seasonal position with the City of San Bruno.  As such, employees agree to serve in an at-will capacity and understand that service with the City may be terminated at any time.  This position works a maximum of 19 hours per week and does not provide any benefits, except for paid sick leave. In accordance with the Healthy Workplaces, Healthy Families Act of 2014, all temporary, part-time, and seasonal employees, who on or after July 1, 2015, work in California for 30 or more days within a year from the commencement of employment are entitled to paid sick leave for prescribed purposes.  Employees will accrue one hour of paid sick leave for every 30 hours worked and are entitled to use accrued sick days beginning on the 90th day of employment.  Employees may use up to 24 hours (or 3 days) of accrued sick leave in each year of employment.

The City of San Bruno is an Equal Opportunity Employer (EOE) and provides equal employment opportunities without regard to race, color, ancestry, religion, creed, age, physical or mental disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by federal, state or local laws in its employment actions, decisions, policies and practices.  The City of San Bruno Human Resources Department will make reasonable efforts in the selection process to accommodate disabled applicants. Individuals with disabilities who would like to request an accommodation in the process must inform the Human Resources Department by the final filing date by emailing hr@sanbruno.ca.gov.

The County of Yuba is currently recruiting for an Administration & Accounting Supervisor in the Community Development Services Agency (CDSA).  This position will supervise front counter staff and interact with clients.  Under general direction the incumbent will plan, organize, coordinate, supervise and review technical and specialized accounting, financial, budgetary, statistical, and office support activities; perform a variety of technical tasks relative to assigned area of responsibility; perform difficult, complex and specialized accounting and administrative activities and perform other duties as assigned.   This is the first full supervisory administrative support level in the accounting office support series.  This is a county wide classification.  Therefore, the employment list established from this recruitment may be utilized to fill other vacancies within the same classification.

About CDSA:

The Community Development and Services Agency (CDSA) strives to improve the overall quality of life for our residents and fiscal health of our businesses by coordinating the orderly growth and development of the County. We accomplish this by providing proper implementation of related regulations, providing community services, and by providing operation, maintenance, and expansion of Public Works infrastructure.

AFTER SCHOOL COMMUNITY SERVICES ASSISTANT (ASCSA) I & II

ASCSA I: $13.39 - $16.28/hr.

ASCSA II: $14.60 - $17.75/hr.

Multiple Positions Open (part-time, at-will, no benefits)

Also hiring Substitute ASCSA I staff available a minimum of 3 days a week.

DEFINITION: Under supervision, staff will perform duties in our After School Program consisting of an educational, enrichment and recreational environment. Work schedule will NOT exceed 28 hours per week; schedule is generally 11am – 6pm (varies from site to site), Monday through Friday and may include evenings, weekends, and holidays.

Qualified applicants will be invited to test or asked to provide official documentation to verify they meet the educational requirements.

DESIRED EXPERIENCE FOR ASCSA I:

• A minimum of six (6) months organized recreation, school aged child care, or teaching.
• Ability to successfully lead a group of 20 or more students in both an educational and recreational setting.
• Knowledge of positive behavior guidance techniques and the ability to use them appropriately.
• Ability to create a fun and engaging educational environment for elementary and middle school aged youth.

DESIRED EXPERIENCE FOR ASCSA II:

• A minimum of one (1) year organized recreation, child care, or teaching.
• Ability to successfully lead a group of 20 or more students in both an educational and recreational setting.
• Knowledge of positive behavior guidance techniques and the ability to use them appropriately.
• Ability to create a fun and engaging educational environment for elementary and middle school aged youth

ESSENTIAL FUNCTIONS: The incumbent must have the ability to:

• Work with students in reading, spelling, mathematics, and other subjects, assist with computer skills: Assist in supervising and organizing recreation activities; distribute, monitor, and maintain equipment/supplies.
• Assist in monitoring program compliance with laws, rules, and regulations; Supervise children/participants at park site or facility; lead group activities; Recommend and/or assist in the implementation of goals and objectives; implement policies and procedures.
• Provide information and referrals to program participants, school officials and community groups regarding program being offered; operate a computer and related software; communicate clearly and concisely, both orally and in writing.
• Establish and maintain cooperative working relationships with those contacted in the course of work.
• Perform any other tasks or functions deemed necessary to the daily operations of the employer.

THE ABOVE LIST OF ESSENTIAL FUNCTIONS IS NOT EXHAUSTIVE AND MAY BE SUPPLEMENTED AS NECESSARY BY THE EMPLOYER.

WORKING CONDITIONS: Position requires prolonged standing, sitting, walking on level or unleveled and slippery surfaces, reaching, twisting, turning, kneeling, bending, stooping, squatting, crouching, grasping and making repetitive hand movement in the performance of daily duties. Incumbents may be required to lift, carry and/or push objects weighing 25 pounds or more. This position requires near and far vision for reading written documents and in the observation of participants during activities. Acute hearing is also required in providing customer service to public and /or assistance in facility, classroom, or outdoors.

EXPERIENCE AND TRAINING:  In addition to the required minimum experience, all positions must have knowledge of teaching curriculum or learning based programs.  EDUCATION: Completion of 12th grade or equivalent; ALSO 2 or 4 year degree from an accredited college OR completion of two (2) years of higher education (48 semester/72 quarter units) OR completion of FUSD Paraprofessional testing. LICENSES AND/OR CERTIFICATIONS: Possession of, or ability to obtain CPR and basic first aid certifications within sixty (60) days of hire are required. A valid CA driver’s license may be required for certain positions. Candidates must be age 18 or older.

The County Manager's Office (CMO) is seeking qualified applicants for the position of Principal Management Analyst.  This is an excellent opportunity to join a committed team of hard-working, intelligent, and innovative professionals. 

Under the direction of the County Chief Financial Officer and as part of a team of three Principal Management Analysts, one Lead Management Analyst and eight Management Analysts, the Principal Management Analyst assists in the development and production of the County's $3.9 billion budget; assists with the coordination of county-wide budget monitoring and preparation of regular financial performance reports; performs fiscal and policy analysis on issues impacting County departments; leads efforts in policy development, policy compliance reviews, program reviews, countywide studies, and special projects; and makes well-informed written and oral recommendations to the County decision makers.  The Principal Management Analyst oversees the work of the Management Analysts and their assignments to department customers and may be assigned as the budget analyst for a few department customers.

The Principal Management Analyst will play a critical role in the upcoming redesign of the County’s performance management, including training department customers on the use of performance data to effectively manage programs and services; semi-annual reporting to the Board of Supervisors; the implementation of Countywide administrative/fiscal improvements; and the mechanism for providing transparency to the residents of San Mateo County. 
 
This work requires the use of independent judgment and the application of extensive knowledge of government finances, accounting, and government programs and organizations in meeting a wide variety of complex problems involving continual public, intergovernmental, and interdepartmental relations.

Experience and Education: Any combination of experience and education that would likely provide the required knowledge, skills, and abilities is qualifying.  A typical what to qualify is:

• Experience:  Two years of professional experience performing a wide variety of administrative support duties.
• Education: A master's degree from an accredited college or university with major course work in public administration, public policy, business administration, finance, or a closely related discipline is preferred.

Knowledge of:

• Advanced principles and practices of organizational analysis and human resource planning
• Basic principles and practices of the County operations and its administration and organization
• Advanced principles of financial administration, including public budgeting, forecasting, and reporting
• Local and state legislative processes and the key players within those processes
• Principles of effective leadership and group facilitation skills/methods
• Computer systems and applications as used within the Count
• Principles of personnel training, supervision and evaluation

Skill/Ability to:

• Direct and participate in advanced administrative and operational activities related to assigned work section or program area specialty
• Coordinate critical activities with other departments, programs, and/or outside agencies
• Direct and participate in the analysis of a wide variety of moderate to complex administrative/operational problems and make effective operational and/or procedural recommendations
• Interpret policies, guidelines, and procedures
• Develop recommendations and make decisions of considerable impact
• Supervise, evaluate, and train assigned personnel
• Communicate effectively both orally and in writing
• Perform complex mathematical and statistical calculations accurately
• Establish and maintain effective work relationships with those contacted in the performance of required duties
• Effectively articulate the County's position on a wide range of legislative issues before state and local legislative committees and bodies

Human Resources Specialist

$27.08 - 36.30 per hour (DOQ)

This is a non-exempt, unrepresented, full-time position.

The Sacramento Public Library is looking for a Human Resources Specialist to join our Human Resources Department. If you are a person of integrity, collaborative in nature, customer service oriented, analytical and tech savvy, have experience working with a variety of HR systems and enjoy a fast paced and challenging work environment this may be the perfect fit.

First Review of Applicants:  Thursday, September 30, 2020

THE POSITION

The Director is a regular full-time, administrative, exempt and at-will position. Under general administrative direction, plans, directs, and manages the activities, staffing, resources and operations of the City’s Human Resources Department; acts as a member of the City Manager’s management team; and provides highly-responsible and complex administrative support to the City Manager.

The ideal candidate is a strong relationship-builder with a hands-on mindset; approachable, responsive and influential.  Currently the City is in a temporary hiring freeze due to the pandemic and the Director is also required to fulfill numerous analyst responsibilities in the interim.  The City provides exposure to most facets of HR opportunities and challenges for the Director and seeks a team-player who lives an open-door policy, defend positions of positive change and is not afraid to deliver critical feedback. 

This is an excellent opportunity for a new or seasoned leader to realize their desired potential and advance progressive initiatives.  Each department head has their own contract with the City, including HR Director.

THE DEPARTMENT

The Human Resources Department operates with three full-time staff members (including the Director, an HR Analyst and HR Technician) with an annual budget of approximately $700K.  There is an active contract in place with Stan State’s MPA graduate program for interns to assist with research and special projects as well as provide exposure to the public sector in developing future HR leaders.  HR in Ceres is full-service including all of Risk Management. The Department may work an alternate work schedule providing for maximum work/life balance to offset the current demand of the positions.  The Department recently implemented a robust citywide, paperless and continuous performance evaluation system.

Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training:

A Bachelor’s degree from an accredited college or university with major course work in human resources management, business administration, public administration, or related field.

Experience:

Five years of increasingly responsible human resources experience including two years of management and administrative responsibility. Experience in a public agency is highly desirable.

License or Certificate:

Possession of a valid California Driver License.

See job description link below for knowledge and abilities required and the physical demands and working environment.

The City of Ceres is an Equal Opportunity Employer Committed to Diversity

PSE III – COMMUNITY ACTION PROGRAM SPECIALSIT I/II

CLOSE DATE: Friday, September 25th, 2020

SALARY RANGE:
I  – $18.20  Per Hour
II – $20.10  Per Hour   

FINAL FILING DATE:
A complete application packet must be received in the Glenn County Personnel Department by 5:00 P.M., Friday, September 25th, 2020
 

THE POSITION
The PSE III – Community Action Program Specialist I/II position determine clients’ needs for program services and to provide case management and/or crisis intervention in one or more of various program areas, including housing services, weatherization,  youth delinquency prevention, victim witness, family self-sufficiency and preservation, consumer training and education, income and employment services, and emergency assistance. Performs other duties specific to Community Action and/or other related duties as assigned at the Glenn County Community Action Department. Employees within the Community Action Program Specialist II class are distinguished from the Community Action Program Specialist I by the performance of the full range of duties as assigned, including the more complex cases.   This position is at-Will, Temporary and Part-Time - scheduled for up to twenty-five (25) hours per week. This recruitment may be used to establish a list to fill future vacancies for the next six (6) months.

TRAINING AND EXPERIENCE
Experience:        I - Two (2) years of experience performing advanced journey level or specialized clerical/ para-professional duties.  Experience providing social services, public assistance, counseling, or case management is preferred.  II - One (1) year of experience performing duties comparable to those of the Community Action Program Specialist I, or three (3) years of experience providing social services, public assistance, counseling or case management.

Training:            I/II - High school diploma or GED equivalent.

Application forms may be completed on CalOpps.org or obtained from and returned to:
GLENN COUNTY PERSONNEL DEPARTMENT
525 W. Sycamore Street
Willows, CA  95988
Telephone (530) 934-6451 – Fax (530) 934-6452
TDD – No Voice (530) 934-6444
Website: www.countyofglenn.net

For a complete job description, please visit the Glenn County Personnel Department

THE COUNTY OF GLENN IS AN EQUAL OPPORTUNITY EMPLOYER. WE ENCOURAGE MINORITIES, WOMEN AND DISABLED INDIVIDUALS TO APPLY. IN ADDITION, BI-LINGUAL (SPANISH, HMONG, LAOTIAN) INDIVIDUALS ARE ENCOURAGED TO APPLY. WE ARE COMMITTED TO PROVIDING REASONABLE ACCOMMODATION TO APPLICANTS. QUALIFIED INDIVIDUALS WITH DISABILITIES WHO NEED A REASONABLE ACCOMMODATION DURING THE APPLICATION OR SELECTION PROCESS SHOULD CONTACT THE PERSONNEL DEPARTMENT

PSE III – Accounting & General Services Specialist III

CLOSE DATE: Friday, September 25th, 2020

SALARY RANGE:
$18.84  Per Hour   

FINAL FILING DATE:
A complete application packet must be received in the Glenn County Personnel Department by 5:00 P.M., Friday, September 25th, 2020
 

THE POSITION
The PSE III – Accounting & General Services Specialist III position performs a variety of highly complex technical para-professional administrative duties including lead and/or supervisory duties in support of one or more of the following functional areas; facilities management, fiscal and accounting; department administrative or department projects, or programs that require a thorough knowledge of the terminology, procedures, and practices for the assigned functional area; and performs related work as assigned at the Glenn County General Services Department. Assignments may focus on one or more of the areas identified below, or may serve as a generalist, performing a wide variety of duties involving multiple administrative functions.  This position is at-Will, Temporary and Part-Time - scheduled for up to twenty-five (25) hours per week. This recruitment may be used to establish a list to fill future vacancies for the next twelve (12) months.

TRAINING AND EXPERIENCE
Experience:        Two (2) years of full-time experience performing the duties of a Account & General Services Specialist II in the County of Glenn. OR Four (4) years of full-time experience performing advanced journey-level increasingly responsible clerical, secretarial, or administrative support work.

Training:        Equivalent of two years (60 semester or 90 quarter units) of coursework in business administration, public administration, personnel, statistics, economics, accounting, or a closely relate field from an accredited college or university.

Application forms may be completed on CalOpps.org or obtained from and returned to:
GLENN COUNTY PERSONNEL DEPARTMENT
525 W. Sycamore Street
Willows, CA  95988
Telephone (530) 934-6451 – Fax (530) 934-6452
TDD – No Voice (530) 934-6444
Website: www.countyofglenn.net

For a complete job description, please visit the Glenn County Personnel Department

THE COUNTY OF GLENN IS AN EQUAL OPPORTUNITY EMPLOYER. WE ENCOURAGE MINORITIES, WOMEN AND DISABLED INDIVIDUALS TO APPLY. IN ADDITION, BI-LINGUAL (SPANISH, HMONG, LAOTIAN) INDIVIDUALS ARE ENCOURAGED TO APPLY. WE ARE COMMITTED TO PROVIDING REASONABLE ACCOMMODATION TO APPLICANTS. QUALIFIED INDIVIDUALS WITH DISABILITIES WHO NEED A REASONABLE ACCOMMODATION DURING THE APPLICATION OR SELECTION PROCESS SHOULD CONTACT THE PERSONNEL DEPARTMENT

FINAL FILING DATE:                        We are accepting applications until closing at 5:00 pm, September 23, 2020

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the Regular and full-time position of Finance Utility Billing Analyst II in the Finance Department.  The normal work schedule is Monday through Friday, 8:00 am –5:00 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

THE CITY

The City of Roseville (COR) incorporates the following Core Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

DEFINITION

To perform complex analytical and technical duties in support of utility financial systems including the application of business and technology solutions to improve and enhance business systems and applications; to perform table configuration and maintenance of software systems used to support business application; and to support system upgrades and updates and participate in the testing of such. 

DISTINGUISHING CHARACTERISTICS

This is the journey level class within the Finance Utility Billing Analyst series and is distinguished from the I level by the assignment of the full range of duties. Employees at this level receive only occasional instruction or assistance as new, unusual or unique situations arise and are fully aware of the operating procedures and policies within the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the I level.

SUPERVISION RECEIVED AND EXERCISED

Receives direction from assigned management or supervisory personnel. May exercise technical and functional supervision over lower level professional and direct supervision over technical and administrative support personnel.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Maintain and modify system table configurations to support on-going business needs; design and develop customer reports to support and enhance business needs and the use of enterprise applications.
• Lead and participate is projects to examine, define and modify business processes; serve as technical resource for the planning and execution of projects; plan and participate in the testing of new and/or modified systems.
• Troubleshoot and resolve application software problems and issues for business unit applications; collaborate with Information Technology staff on system issues. 
• Identify and recommend opportunities to apply technology to improve and enhance business unit functions and processes.
• Perform financial analyses of utility information; assist with general accounting duties including balancing financial transactions, assisting with budget preparation, and performing data collection for the production of financial reports.
• Design, develop and prepare financial and statistical reports as required by City Council, management and outside agencies.
• Perform financial analysis and provide technical support in the building, development, testing and application of utility rates.
• Provide technical support and training to users; document business application solutions to meet business requirements. 
• Answer questions and provide information to the public, via telephone, e-mail, and written correspondence; investigate complaints and recommend corrective action as necessary to resolve complaint.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

• Modern office equipment and methods including use of computer applications in word processing, spreadsheet, database, and graphic presentation.
• Automated accounting and information systems.
• Statistical research and analysis techniques.
• Data analysis and research methods.
• Principles of data management.
• Methods for financial recordkeeping and general ledger reconciliation.
• Troubleshooting techniques as it relates to enterprise business applications.
• Principles and practices of project management.
• Principles and practices of business analysis including requirements analysis and solutions assessment.
• Methods and techniques for application development and integration.
• Principles of data retrieval and reporting.

Ability to:

• On a continuous basis, know and understand all aspects of the job. Intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
• On a continuous basis, sit at desk for long periods of time. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.
• Learn applicable Federal, State and local laws, codes and regulations.
• Learn specialized business unit work processes.
• Apply accounting principles to the analysis of financial and accounting transactions and audit of financial records.
• Use automated accounting and information systems.
• Research, analyze and resolve technical administrative issues.
• Analyze large and complex sets of data.
• Work with and maintain the confidentiality of information.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Independently perform professional duties in the analysis of accounting and financial business processes and maintenance and testing of enterprise application systems.
• Analyze, evaluate and integrate business and/or systems processes and procedures to improve current practices and develop effective solutions.

Experience and Training

Experience:

Two years of responsible experience performing duties similar to that of a Finance Utility Billing Analyst I with the City of Roseville (performing complex analytical and technical duties in support of utility financial systems including the application of business and technology solutions to improve and enhance business systems and applications; performing table configuration and maintenance of software systems used to support business application; and supporting system upgrades and updates and participate in the testing of such).

AND

Training:

A Bachelor’s degree from an accredited college or university, preferably in business administration, public administration, computer science, finance or a related field.

License or Certificate

Possession of a valid California driver’s license by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-4, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3. How many years of experience do you have performing complex analytical and technical duties in support of utility financial systems including the application of business and technology solutions to improve and enhance business systems and applications; performing table configuration and maintenance of software systems used to support business application; and supporting system upgrades and updates and participating in the testing of such)?

• Less than 2 years
• 2-3 Years
• 3+ Years

4. How many years of utility billing experience do you have?

• Less than 1 year
• 1+ Years

5. Please provide information about your education and experience as it relates to the Finance Utility Billing job specification.

6. Please provide your experience supporting front end users and troubleshooting issues.  Including software supported and types of tasks completed.

7. Please provide your experience with any report writing, including any programs or software used.

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination.  The applicant’s experience and education will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.