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Sonoma County Library

Announces an Employment Opportunity

LIBRARIAN I or II, CHILDREN’S SERVICES – BILINGUAL (ENGLISH/SPANISH)

ROSELAND- 40 HOURS PER WEEK – FULL TIME

We are seeking a bilingual customer service driven library professional for our full-time Children’s Services Librarian position at the Roseland Community Library. The ideal candidate will have strong outreach, technical, and training skills and be willing to work in a sometimes fast paced and often vibrant “all ages” environment. Share your talents and abilities while utilizing your librarian skills for community partnerships, basic to advanced computer training and downloadable Audio and eBook device help for the public. Spanish Bilingual skills required.

The new location for the Roseland Community Library is scheduled to open in early 2020. New hires will be participating in training activities at various branches in the area, including the Central Santa Rosa Library and the current Roseland Community Library, prior to moving to the new location. Please visit https://sonomalibrary.org/locations/roseland-community-library/about-roseland-community-library  to learn more about this exciting change! 

THE POSITION:

Please see the attached job specifications for full details about this position. Please complete the required supplemental questionnaire.

Under general supervision, this full-time, benefitted position provides excellent customer service while performing a variety of professional children’s library services, including reference, reader’s advisory, collection development, event planning, outreach, digital literacy training for the public, and performs related work as assigned.

TYPICAL TASKS include, but are not limited to:

•           Provides general reference and reader’s advisory services

•           Explains library policies and procedures to patrons and staff

•           Assists, advises and instructs patrons on the use of library materials and equipment, including automated catalogs, the Internet, various software, eBooks and audio book reading and listening devices and digital literacy in general

•           Conducts reference searches using a variety of database, online, and other search techniques

•           Helps to maintain and select the addition of books, reference materials, CD’s, DVD’s, electronic media, and other library materials

•           Assists at the Circulation Desk when needed.

•           Assists in and/or directs the preparation of exhibits and the organization and presentation of a variety of programs and events, as well as forming community partnerships for co-events

•           Leads book discussion groups

•           Promotes the Library out in the community, at schools, and events, and provides written outreach through community publications as well as press releases and other promotions; may represent the Library in meetings with the community or special interest groups

•           Helps to maintain social media connectivity to the library public.

•           Works collaboratively with staff, the community and special interest groups.

•           The Librarian II performs all of these tasks but at a more difficult, higher level. May serve as

Person-in-Charge when Branch Manager is absent.

MINIMUM QUALIFICATIONS:

Education and Experience: Master of Library and Information Science (MLIS), Master of Library Science (MLS), or Master of Science in Library Science (MSLS) degree from an accredited college or university. The Librarian II requires two years of appropriate professional experience working a children’s librarian, preferably in a public library. Must have a valid California driver’s license. Spanish bilingual skills required.

SALARY RANGES:             Librarian I -   $29.95 - $37.42/hour

                                            Librarian II - $31.46 - $39.31/hour

CLOSING DATE:                5:00 pm, Wednesday, December 11, 2019

APPLICATION PROCESS:  Please go to https://www.calopps.org/sonoma-county-library to apply.  Applications must be complete and submitted by the final filing date in order to be considered.  Incomplete and/or inaccurate applications may result in disqualification from the recruitment process. Resumes will not substitute for a completed application.

The application process may contain one or more of the following steps: a supplemental application, written test(s), skills assessment(s), and/or oral examination(s). 

EMPLOYMENT INFORMATION:

Employment offers will be contingent upon a successful pre-employment verification/criminal records clearance. Having a criminal record will not necessarily disqualify an applicant from employment.

The eligibility list established from this recruitment may be used to fill future positions as they occur during the active status of the list.

The Sonoma County Library is an Equal Opportunity Employer

    OCTOBER 2015

                FLSA: EXEMPT

                                                                                   LIBRARIAN I

                                                                                    Represented

Under direct to general supervision, provides excellent customer service, performs a variety of professional Library services in assigned areas such as adult services, children’s services, youth services, and outreach programs; provides technical and/or direct library services to the community and contributes to the development of programs and services for target audiences, reference, collection development, and/or original cataloging; assists with the identification of current community needs and the projection of future needs; and performs related work as required.

Receives direct to general supervision from a Division Manager, Central Branch Manager, Branch Manager, or other management staff.  May provide technical direction and training to technical and paraprofessional staff and volunteers.

This is the entry-level class in the professional Librarian series and is designed to provide incumbents with the experience and training necessary to plan, organize, and provide library program services at the journey level with a minimum of supervision.  Work may involve assignments in any library service area that requires the application of fundamental library science principles and practices including children’s services, young adult services, adult services, reference, collection development, or cataloging.  Assignments are typically limited in scope and within the design and procedural framework established by higher-level employees.  As knowledge and experience are gained, the work becomes broader in scope; assignments are more varied, and are performed with more independence.  Incumbents may serve as “Person-in-Charge” for assigned shifts.  This class is distinguished from Library Associate in that it has greater responsibilities requiring a broader scope and depth of technical knowledge and professional training.  The class is further distinguished from Librarian II in that the latter is the full journey professional level, capable of performing the full range of assigned functions with considerable independence and judgment.  The Librarian I may promote to Librarian II after gaining sufficient experience to perform competently at the full journey level.

Examples of typical JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Provides assistance to and advises patrons, including children, young adults, adults and senior citizens in the effective use of Library collection, facilities and services; demonstrates the use of library resources, tools, equipment, and electronic reference sources; assists with digital downloads.
• Answers readers’ advisory and general reference questions from telephone, webpage and in-person queries by accessing a variety of print and non-print resources, including electronic resources.
• Participates in collection management of multi-media resources for an assigned area of the Library; reviews and analyzes collection use; recommends books and materials for purchase based on patron needs and attention to the variety of ages, abilities, education, interests, cultures, and socioeconomic backgrounds.
• Performs outreach to the community, community organizations, and schools; informs community members and organizations about library services, programs, and collections.
• Organizes, maintains, and catalogs/indexes a variety of print and digital materials.
• Performs original cataloging of print and non-print materials; maintains and updates catalog files.
• Reviews new publications and collection materials and selects materials and resources for acquisition or disposition as appropriate.
• Participates in the preparation of exhibits and the organization and presentation of a variety of programs for library patrons.
• Participates in meetings, committees, or projects intended to enhance services or promote consistent policies and procedures across the department.
• Enforces rules related to library patronage and borrower policies.
• Responds to suggestions, requests, or concerns from library users or community members.
• Participates in meetings and continuing education programs as appropriate. 
• Compiles library activity reports and statistics.
• May participate in circulation functions at a public service desk as needed.
• Performs other duties as assigned.

competencies

Knowledge of:

• Principles, practices, procedures, techniques, and materials of professional library work, including library reference, collection development, and other professional library services.
• Techniques and practices of adult, young adult, and children’s services, including provision of reader’s advisory services, and juvenile literature and program presentation.
• Principles, techniques, and procedures in cataloging, indexing, classifying, and organizing library materials.
• Principles, practices and techniques of public relations, community outreach, and service promotion.
• Principles, practices, and techniques of creating, organizing, and presenting a variety of programs for library patrons.
• Principles and techniques used in bibliographic research.
• General library materials selection, de-selection, and weeding standards.
• Library services and available resources.
• Recent technological, professional, and societal developments, current literature, and sources of information related to library services.
• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Record keeping principles and procedures.
• Modern office practices and technology, including personal computer hardware and software applications related to the work.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, local municipalities, and Library staff.

Ability to:

• Perform professional library tasks as assigned including reference, readers’ advisory, program and service development, collection development, and cataloging.
• Advise patrons on reference sources and methods,
• Perform detailed reference searches using online, print and other methods.
• Provide reader’s advisory services and referrals to patrons of various age groups.
• Instruct patrons and staff in the use of catalogs and reference tools.
• Identify the needs of the public and participate in collection development by evaluating and recommending materials for acquisition.
• Explain policies and procedures to patrons and staff.
• Use initiative and independent judgment within established procedural guidelines.
• Organize own work and set priorities.
• Maintain accurate records and files.
• Prepare clear and concise reports and other written materials.
• Use computer and other technology, including software, hardware, and the Internet sufficient to be able to assist customers, conduct research, prepare reports, and use email and other communications technologies.
• React tactfully and diplomatically during interactions with staff, the public, community groups while appropriately adhering to and enforcing sound library policies, procedures, and practices.
• Make sound, independent decisions within established policy and procedural guidelines.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Qualifications

Education and Experience:

Master of Library and Information Science (MLIS), Master of Library Science (MLS), or Master of Science in Library Science (MSLS) degree from an accredited college or university.

Licenses and Certifications:

Must possess and maintain a valid California Class C Driver License.

Physical Demands

Must possess mobility to work in a standard office and library setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; hearing and speech to communicate in person, before groups, and over the telephone; and the ability to operate a motor vehicle in order to travel to various branches, meeting sites, educational institutions, and community events.  This classification primarily works indoors and requires movement between work areas.  Finger dexterity is needed to access, enter, and retrieve materials and data using a computer keyboard or calculator and to operate standard office equipment.  Positions in this classification occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information.  May push and pull carts and shelving units weighing up to fifty (50) pounds.  Positions in this classification occasionally shelve books and lift and carry reports, records, and materials that typically weigh less than twenty-five (25) pounds.

Environmental Elements

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.  Employees may interact with staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

May be required to work flexible schedules including evenings and weekends.

LIBRARIAN II

                                                                                      Represented

Under general supervision, provides excellent customer service, performs a variety of professional Library duties in assigned areas such as adult services, children’s services, youth services, and outreach programs; provides technical and/or direct library services to the community and contributes to the development of programs and services for target audiences, reference, collection development, and/or original cataloging; assists with the identification of current community needs and the projection of future needs; and performs related work as required.

Receives general supervision from a Division Manager, Central Branch Manager, Branch Manager, or other management staff.  May provide technical direction and training to technical and paraprofessional staff and volunteers, and less experienced librarians.

This is the journey-level class in the professional Librarian series that functions as a specialist in a major program area such as children’s, young adult, adult, or cataloging, although incumbents may be temporarily assigned to other than the primary assignment as needs require. The Librarian I may promote to Librarian II after gaining sufficient experience to perform competently at the full journey level.  Appointment to Librarian II requires that the employee possess sufficient experience to perform competently at the full journey level.  Incumbents are expected to function independently with programs, projects, or technical assignments, provide training to other staff and volunteers, and lead projects and programs within their area of specialty.  Work may involve assignments in any library service area that requires the application of fundamental library science principles and practices, including children’s services, young adult services, adult services, reference, collection development, or cataloging.  Assignments may include responsibility for piece of a major countywide function.  Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the program or service area to which assigned.  Incumbents may serve as “Person-in-Charge” for assigned shifts.  The Librarian II is distinguished from Librarian III by the latter’s greater complexity of assignments, responsibilities that span multiple Library service areas, overall administration of a highly specialized and unique countywide function, the expectation to work with a greater amount of independence, exercising judgment and initiative, and the provision of supervision to support, technical, and paraprofessional staff and volunteers, as well as, part-time professional Librarians.    

Examples of typical JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Develops, implements, and evaluates services and programs in a designated area such as adult services, children’s services, young adult services, and outreach.
• Provides difficult and extensive assistance to and advises patrons, including children, young adults, adults and senior citizens in the effective use of Library collection, facilities and services; demonstrates the use of library resources, tools, equipment, and electronic reference sources, including automated catalogs and Internet software; assists with digital downloads.
• Answers routine to complex readers’ advisory and general reference questions from telephone, webpage and in-person queries by accessing a variety of print and non-print resources, including electronic resources.
• Participates in collection development and management of multi-media resources for an assigned area of the Library; reviews and analyzes collection use; recommends books, reference materials, audiovisual materials, electronic media, Internet resources and other library materials for purchase based on patron needs and attention to the variety of ages, abilities, education, interests, cultures, and socioeconomic backgrounds; may select books for a countywide collection; may manage collection budgets on a local or countywide basis.
• Recommends acquisition of equipment and policy and procedure revisions to improve patron service and efficiency in assigned program areas including adult, young adult, children, website services, or cataloging.
• Provides outreach to the community, community organizations, and schools; informs community members and organizations about library services, programs, and collections.
• Organizes, maintains, and catalogs/indexes a variety of print and digital materials, including government documents, maps, and pamphlets.
• Performs original cataloging of print and non-print materials; maintains and updates catalog files.
• Reviews new publications and collection materials and selects materials and resources for acquisition or disposition as appropriate.
• Participates in meetings, committees, or projects intended to enhance services or promote consistent policies and procedures across the department.
• Enforces rules related to library patronage and borrower policies.
• Responds to suggestions, requests, or concerns from library users or community members.
• Participates in meetings and continuing education programs as appropriate. 
• Represents the library in meetings with the community or special interest groups.
• Participates in library meetings related to assigned area.
• If assigned as an adult, young adult, or children’s librarian, directs the preparation of exhibits, organizes and presents programs, selects and recommends books and other materials including electronic media or online resources suitable for those being served, and provides reference services using a variety of media.
• If assigned as a cataloger oversees copy cataloging and creates original cataloging records, coordinates procedures for adding and deleting items with branch staff, maintains library standards for bibliographic records, upgrades catalog records as needed, and interprets cataloging policies to staff.
• May translate library materials from English into another language. 
• May plan and direct the work of non-librarian staff or volunteers.
• Compiles library activity reports and statistics.
• May participate in circulation functions at a public service desk as needed.
• Performs other duties as assigned.

COMPETENCIES

Knowledge of:

• Principles, practices, procedures, techniques, and materials of professional library work, including library reference, collection development, and other professional library services.
• Techniques and practices of adult, young adult, and children’s services, including provision of reader’s advisory services, and juvenile literature and program presentation.
• Principles, techniques, and procedures in cataloging, indexing, classifying, and organizing library materials.
• Principles, practices, and techniques of public relations, community outreach, and service promotion.
• Principles, practices, and techniques of creating, organizing, and presenting a variety of programs for library patrons.
• Principles and techniques used in bibliographic research.
• General library materials selection, de-selection, and weeding standards.  
• Library services and available resources.
• Techniques for promoting and publicizing library services, programs, and events.
• Recent technological, professional, and societal developments, current literature, and sources of information related to library services.
• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Record keeping principles and procedures.
• Modern office practices and technology, including personal computer hardware and software applications related to the work.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for effectively representing the Library in contacts with governmental agencies, community groups, various business, professional, educational, and regulatory organizations, and the public.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, local municipalities, and Library staff.

Ability to:

• Perform professional library tasks as assigned including reference, readers’ advisory, program and service development, collection development, and cataloging.
• Create, organize, and/or present appropriate programs for target age group.
• Advise patrons on reference sources and methods,
• Perform detailed reference searches using online, print and other methods.
• Provide reader’s advisory services and referrals to patrons of various age groups.
• Instruct patrons and staff in the use of catalogs and reference tools.
• Identify the needs of the public and assist with collection development by evaluating and recommending materials for acquisition.
• Explain policies and procedures to patrons and staff.
• Use initiative and independent judgment within established procedural guidelines.
• Organize own work and set priorities.
• Maintain accurate records and files.
• Prepare clear and concise reports and other written materials.
• Use computer and other technology, including software, hardware, and the Internet sufficient to be able to assist customers, conduct research, prepare reports, and use email and other communications technologies.
• React tactfully and diplomatically during interactions with staff, the public, community groups while appropriately adhering to and enforcing sound library policies, procedures, and practices.
• Make sound, independent decisions within established policy and procedural guidelines.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Qualifications

Education and Experience:

Master of Library and Information Science (MLIS), Master of Library Science (MLS), or Master of Science in Library Science (MSLS) degree from an accredited college or university; two (2) years of experience as a professional librarian.

Licenses and Certifications:

Must possess and maintain a valid California Class C Driver License.

Physical Demands

Must possess mobility to work in a standard office and library setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; hearing and speech to communicate in person, before groups, and over the telephone; and the ability to operate a motor vehicle in order to travel to various branches, meeting sites, educational institutions, and community events.  This classification primarily works indoors and requires movement between work areas.  Finger dexterity is needed to access, enter, and retrieve materials and data using a computer keyboard or calculator and to operate standard office equipment.  Positions in this classification occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information.  May push and pull carts and shelving units weighing up to fifty (50) pounds.  Positions in this classification occasionally shelve books and lift and carry reports, records, and materials that typically weigh less than twenty-five (25) pounds.

Environmental Elements

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.  Employees may interact with staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

May be required to work flexible schedules including evenings and weekends.

Please click the links below for complete details regarding this recruitment.

TO VIEW JOB ANNOUNCEMENT, CLICK ON URL BELOW.

The City of Burlingame is accepting applications for the position of Temporary Parks and Tree Worker.

The Position

Under the direct supervision of a Lead Worker, or higher level staff, the Parks and Tree Worker performs a variety of gardening, landscape and tree maintenance duties associated with the development, repair, and maintenance of public landscaped areas and trees, and performs related work as required.

Examples of Duties (include but are not limited to the following)

• Maintain grounds and plantings in City parks, recreation facilities, playground areas, municipal building grounds, and street median islands.
• Maintain designated landscape effects through mowing, edging, pruning, weeding, and planting lawns, shrubs, ground cover, trees, and flower beds.
• Pick up, clean and remove trash and debris from parks and public property; clean restrooms and park buildings; remove graffiti.
• Operate various power equipment including mowers, edgers, line trimmers, backpack blowers, chainsaws, chippers, Hedging equipment, sweeper, stump grinder, and shop tools.
• Prepare athletic fields for seasonal sports events; paint park benches, buildings, signs and fences.
• Assist Tree Workers by lowering cut limbs with ropes, pruning from ground, chipping brush.
• Drive, load and unload vehicles used to transport materials, tools and equipment.
• Set-up and maintain safe work areas.
• Perform traffic control.
• Work cooperatively and effectively with coworkers.
• Respond to inquiries from the general public. 

Minimum Qualifications
Knowledge of: Basic methods, tools, materials, and equipment used in grounds and tree maintenance work; basic construction and repair methods; and safe work practices.

Ability to: Perform semi-skilled landscape maintenance work; learn to operate the full range of light and heavy equipment used in landscape and tree maintenance work; work off of ladders; set up safe work sites; learn geography of the City and sites of City parks and maintenance areas; work cooperatively and effectively with co-workers and provide general assistance to the public; work weekends and holidays as required; learn multiple safety procedures and practices related to landscape maintenance, tree maintenance and tree removal.

Skills: Ability to efficiently use hand and power tools listed above required in general park and tree work, and learn to use new equipment as required.

Education and Experience: Sufficient education and experience to perform the above duties which is typically obtained through prior experience in gardening, grounds keeping, landscape, construction or tree work and completion of the twelfth grade or equivalent.

License/Certificate: Class C driver’s license issued by the California Department of Motor Vehicles.

Physical, Mental and Environmental Working Conditions

Position requires sitting, standing, walking on level and slippery surfaces, reaching, twisting, turning, kneeling, bending, stooping, squatting, crouching, grasping, and making repetitive hand movement in the performance of daily duties. The position also requires both near and far vision when inspecting trees and operating assigned equipment. The need to lift, carry and push tools, equipment, and supplies weighing 55 pounds or more is also required. Additionally, the incumbent in this outdoor position works in all weather conditions, including wet, hot, and cold. The incumbent may be exposed to fumes, dust, and air contaminants, and may be exposed to mechanical and electrical hazards. The nature of the work also requires the incumbent to use power and noise producing tools and equipment, including the frequent use of chainsaws, drive motorized vehicles and heavy equipment, work in heavy vehicle traffic conditions, use proper safety equipment when using noisy and dangerous equipment, hear well enough to follow directions, and see well enough to read instructions.

Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations.

The Application Process

Applicants are encouraged to apply on-line at www.calopps.org.

Applications are also available at:

City of Burlingame 
Human Resources Department 
501 Primrose Road 
Burlingame, CA 94010 
Or by calling (650) 558-7206

The position is open until filled.  

Unless otherwise specified, ALL CORRESPONDENCE WILL BE CONDUCTED VIA THE EMAIL ADDRESS PROVIDED ON YOUR APPLICATION.

The Selection Process

All applications will be reviewed for relevant education, experience, training and other job related qualifications. The department will invite the most qualified candidates to an oral panel interview. Date and time to be determined.

FINE PRINT

Prior to appointment, candidates will be required to:  

• pass a fingerprint check submitted to the Department of Justice
• comply with The Immigration Reform and Control Act of 1986 and provide proof of identity and authorization to work in the United States at date of hire

The City of Burlingame is an Equal Opportunity Employer and as such does not discriminate on the basis of race, color, sex, religion, ancestry, physical or mental disability, marital status, sexual orientation, or national origin in its employment actions, decisions, policies, and practices. The duties described in this job announcement are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.  This job announcement does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

FINAL FILING DATE:                        We are accepting applications until closing at 5 pm, December 2, 2019

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the Regular and Full-time position of Senior Development Services Analyst in the Development Services Department.  The normal work schedule is Monday through Friday, 8 –5 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

THE CITY

The City of Roseville (COR) incorporates the following CORe Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

DEFINITION

To plan, organize and coordinate the implementation and integration of new program elements into the enterprise permitting and data tracking system; to provide technical assistance with respect to data analyses and the development of reports; and to analyze, develop and recommend process improvements to existing business systems to achieve the department’s goals.

DISTINGUISHING CHARACTERISTICS

The Senior Development Services Analyst is the advanced journey level in the Development Services Analyst class series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed, complexity of duties assigned, independence of action taken, by the amount of time spent performing the duties, and by the nature of the public contact made. Employees perform the most difficult and responsible types of duties assigned to classes within this series and may provide direct supervision over professional and technical personnel.

SUPERVISION RECEIVED AND EXERCISED

• Receives direction from assigned supervisor or management personnel.
• May exercise direct supervision over professional, technical and administrative support personnel.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Plan, prioritize, and review the work of personnel assigned to the development and maintenance of the enterprise permitting system, the production of reports, and the production of maps, visual materials and other documents used in presentation.
• Develop schedules and methods to accomplish assignments ensuring work is completed in a timely and efficient manner.
• Participate in the selection of staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures.
• Participate in evaluating the activities of staff, recommending improvements and modifications.
• Perform the most difficult and complex work related to the implementation and integration of new program elements into the enterprise permitting and data tracking system.
• Provide complex systems management for department specific systems, databases, reporting and mapping applications.
• Provide  graphic,  drafting,  reporting,  mapping  and  GIS  support  to  internal  and  external customers; receive and review requests from departmental staff, other departments and outside agencies and determine the best way to meet their needs.
• Receive and respond to the more difficult technical requests for data analysis, data processing, program modifications, and training.
• Recommend and implement processes and procedures to integrate new program elements into permitting system.
• Produce analytical and technical reports with the use of data processing systems that support the overall goals and needs of the department and City.
• Research, analyze, compile and interpret social, economic, population and land use data and trends.
• Manage and participate in various special projects and studies.
• Work closely with departmental staff to understand and identify needs; analyze, evaluate and present proposed business procedures or problems to define data processing needs.
• Review and make recommendations for process enhancements and provide technical troubleshooting support.
• Coordinate the department’s internal customer needs assessment survey; prioritize and recommend action in response to survey results.
• Serve as liaison with the Information Technology Department and outside vendors.
• Represent  function  on  committees,  outside  organizations,  and  at  staff  subcommittees  as necessary; coordinate technical support activities with other departments and divisions and outside agencies.
• Answer questions and provide information to the public, via telephone, e-mail, and written correspondence related to technical support program and operations; investigate complaints and recommend corrective action as necessary to resolve complaints.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

• Plan, prioritize, and review the work of personnel assigned to the development and maintenance of the enterprise permitting system, the production of reports, and the production of maps, visual materials and other documents used in presentation.
• Develop schedules and methods to accomplish assignments ensuring work is completed in a timely and efficient manner.
• Participate in the selection of staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures.
• Participate in evaluating the activities of staff, recommending improvements and modifications.
• Perform the most difficult and complex work related to the implementation and integration of new program elements into the enterprise permitting and data tracking system.
• Provide complex systems management for department specific systems, databases, reporting and mapping applications.
• Provide  graphic,  drafting,  reporting,  mapping  and  GIS  support  to  internal  and  external customers; receive and review requests from departmental staff, other departments and outside agencies and determine the best way to meet their needs.
• Receive and respond to the more difficult technical requests for data analysis, data processing, program modifications, and training.
• Recommend and implement processes and procedures to integrate new program elements into permitting system.
• Produce analytical and technical reports with the use of data processing systems that support the overall goals and needs of the department and City.
• Research, analyze, compile and interpret social, economic, population and land use data and trends.
• Manage and participate in various special projects and studies.
• Work closely with departmental staff to understand and identify needs; analyze, evaluate and present proposed business procedures or problems to define data processing needs.
• Review and make recommendations for process enhancements and provide technical troubleshooting support.
• Coordinate the department’s internal customer needs assessment survey; prioritize and recommend action in response to survey results.
• Serve as liaison with the Information Technology Department and outside vendors.
• Represent  function  on  committees,  outside  organizations,  and  at  staff  subcommittees  as necessary; coordinate technical support activities with other departments and divisions and outside agencies.
• Answer questions and provide information to the public, via telephone, e-mail, and written correspondence related to technical support program and operations; investigate complaints and recommend corrective action as necessary to resolve complaints.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related duties as assigned.

Ability to:

• Plan, organize and coordinate the development and implementation of new program elements into the enterprise permitting and data tracking system as it relates to Development Services Department’s business needs.
• On a continuous basis, know and understand all aspects of the job.  Intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
• On a continuous basis, sit at desk for long periods of time.  Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.
• Extract and analyze data and produce technical reports.
• Analyze, develop and implement business solutions.
• Perform complex analytical research, relational and spatial analysis and GIS mapping. Train or instruct users in the use of computer equipment and operating procedures. Prepare a variety of reports and maintain accurate records and files.
• Problem solve, make decisions, and give direction.
• Develop and recommend policies and procedures related to assigned operations Advocate on behalf of the department for change and process improvement. Identify new technology solutions to manage the workload of the department.
• Monitor the effectiveness of existing systems and procedures and make and implement recommendations for change.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

EXPERIENCE AND TRAINING

Experience:

• Two years of responsible experience performing duties similar to that of a Development Services Analyst with the City of Roseville or as an analyst providing technical support for permitting and data tracking systems.

AND

Training:

• A Bachelor’s degree from an accredited college or university, preferably in computer   science,   information   systems,   business   management,   accounting, business information systems, finance, planning or a related field.  Relevant work experience as described above may be substituted for the educational requirement on a year for year basis.

License or Certificate:

• Possession of a valid California driver’s license by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1.  Your responses to questions 2-3, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2.  Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3.  How many years of experience do you have directly supporting or configuring Accela Automation to meet business needs?

• Less than 1 year
• 2-4 Years
• 5-7 Years
• 8-10 Years
• 11+ Years

4.  How many years of experience do you have working as a Business Analyst?

• Less than 1 year
• 2-4 Years
• 5-7 Years
• 8-10 Years
• 11+ Years

5.  This position will lead a team of professional, technical, and contract services. Please describe your experience managing and leading a team of diverse employees and contract staff.

 
The City of Roseville’s enterprise permitting system (Accela Automation) has a growing footprint within the City. Currently supporting five business units with more on the way, the Development Services Department is looking to recruit a skilled, customer focused, and experienced professional to lead a small team of analysts in new feature development as well as ongoing system support.
 

6.  Describe your knowledge, skill, or ability in each of the following areas. In so doing, please provide any relevant work experience and specific examples that demonstrate your competency. Note: although encouraged, it is not required to respond to all seven areas listed below.

• Project Management
• Process Improvement
• Software Implementation
• Customer Service or Support
• JavaScript, .css, C#, or other programming languages
• SQL, SSRS Reporting, or Business Objects/Crystal Reporting

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination.  The applicant’s experience and education will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

THE POSITION

San Mateo County Libraries is seeking qualified candidates for the position of Information Technology Analyst.

San Mateo County Libraries are an invaluable community resource, an amazing family, a springboard for opportunities, and our staff are what makes it so special. We're champions of learning, sharing, and exploration -- of open minds, new ideas, and bright futures. It's our mission and our passion to strengthen our community by creating an inclusive sense of place and an environment for learning. We seek enthusiastic team players, creative risk takers, and flexible individuals who proactively search for new opportunities to make public library services relevant to all members of the community. 

The ideal candidate will:

• Oversee and guide the work of technical support staff in system installation and/or enhancement projects.
• Conduct end-user training through group, individual, or written instructions.
• Outstanding written and verbal communication skills and the ability to interact with diverse technical and non-technical user groups.
• Ability to assess technology needs, evaluate potential solutions, and develop comprehensive recommendations Have in-depth knowledge of Microsoft Deployment Toolkit, and strong knowledge of SCCM.
• Experience with PowerShell script development, creation and execution.
• Experience with Windows 10 and Windows servers in an Active Directory environment.
• Administer Microsoft WSUS path review and deployment.
• Plan and design Group Policy Objects for servers and user end-point devices.
• Experience with MDM systems in deploying and maintaining a mobile device infrastructureHave at least five years of increasing responsible experiences in information technology.
• Possess the ability to perform difficult and high-level duties in system analysis, application development and enhancements.
• Liaise with vendors, contractors, partners, and department staff on applications, network, and systems development and support.
• Possess excellent written and verbal communication skills and the ability to interact with diverse technical and non-technical groups spanning all organizational levels.
• Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities.
• Adaptability to be flexible and work well in high-pressure environment.
• Excellent customer service skills working with staff, vendors, and partners.
• Strong analytical and problem-solving skills, and knowledge of project development.
• Experience evaluating applications, system, and SaaS solutions.
• Experience with Apple Profile Manager and Configurator Mac OS is preferred.
• Knowledge of Microsoft Office 365, Active Directory, and Windows Servers.
• Knowledge of Network infrastructure

SAN MATEO COUNTY LIBRARIES San Mateo County Libraries (SMCL) is a Joint Powers Authority comprised of the cities of Atherton, Belmont, Brisbane, East Palo Alto, Foster City, Half Moon Bay, Millbrae, Pacifica, Portola Valley, San Carlos, Woodside, and the unincorporated areas of the County of San Mateo, a service area with approximately 285,000 residents, 67% of whom have library cards. Named a four-star library by Library Journal for the 11th consecutive year, SMCL ranked 6th in California and 33rd Nationally. The 2.1 million visitors to SMCL libraries last year checked out more than 3.7 million materials and accessed public computers for more than 270,000 hours. Annually, over 12,000 programs and activities are provided to more than 329,000 children, teens, and adults. From book clubs to bike clinics, video game design to resume workshops, salsa tastings to Mid-Autumn Festivals, San Mateo County Libraries provides a variety of exciting library programs and events for our diverse communities. For more information about San Mateo County Libraries, please visit www.smcl.org.

NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.

QUALIFICATIONS
Education and Experience: 
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

Education: 
Graduation from a four year college or equivalent technical certification with coursework in computer science, information systems, or closely related field; and

Experience: 
One year of experience providing technical and/or analytical support in computer operations or production support.

Knowledge of:

• Methods and techniques used in troubleshooting and maintaining computer hardware and software applications.
• Programming languages and operating systems.
• Data organization and access methods in automated systems.
• Operational characteristics of various hardware platforms, peripheral equipment and desktop applications including electronic mail systems, spreadsheets, word processing, database, presentation graphics, client/server applications, and communication protocols.
• Job planning and prioritizing techniques for self and others.
• Record keeping and filing principles and practices.

For the applications support area:

• Operations, purposes, and functions of the application being supported.
• Information needs and requirements of the systems users.

For the Network maintenance/administration support area: 

• Mathematics including alternate base functions.
• Standard and accepted data communication architectures and 
  supporting protocols.

For the Server/Production support area:

• Server and mid-range computer hardware and software in use in the department and related communications systems.

For the Desktop support area:

• Complex computer networks and systems, their operation, support, development and migration.
• Computer hardware and software products in use on the department and across the industry.

Skill/Ability to:

• Provide advanced technical and analytical support to multiple users of broad-based applications.
• Analyze operational and systems problems, evaluate alternatives and reach sound conclusions.
• Use initiative and sound independent judgment within established procedural guidelines to support automation systems and software applications.
• Communicate effectively, orally and in writing, with both technical and non-technical personnel.
• Prepare clear, concise and accurate documentation, instructions, correspondence and other written materials.
• Organize work, set priorities for self and others and meet critical deadlines.
• Evaluate, recommend, implement, test and install software applications.
• Install, test, configure and support hardware and software used by the department.
• Monitor, troubleshoot and maintain local area networks and local portions of wide area networks.
• Develop and present comprehensive training material for the appropriate area.
• Respond effectively to user problems and needs.
• Maintain accurate records and files.
• Establish and maintain effective working relationships with those contacted in the course of the work.

Physical Requirements:

• Walks, sits and reaches by extending hands and arms in any direction on a consistent and daily basis; stoops, kneels, crouches, and crawls on an occasional basis.
• Uses finger dexterity to pick, pinch and type; grasps objects with fingers and palms; and perceives attributes of objects by touch on a consistent and daily basis.
• Communicates verbally by listening and talking on a consistent and daily basis.
• Dependent upon assignment, frequently uses upper extremities to exert force to push and pull objects weighing up to 50 pounds and frequently lifts and carries items weighing up to 50 pounds.

Note:  Individuals who do not meet these physical requirements due to disability will be reviewed on a case-by-case basis.

APPLICATION/EXAMINATION
Open and Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help, or temporary position prior to the final filing date will receive five points added to their final passing score on this examination. 

Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire.

The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. Applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense. 

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button above or below. If you are not on the County's website, please go to https://jobs.smcgov.org to apply.

~TENTATIVE RECRUITMENT SCHEDULE ~
Final Filing Date: November 26, 2019 at 11:59 PM
Application Screening: Week of December 2, 2019
Tentative Civil Service Panel Interview: December 17 and/or December 18, 2019.
Tentative Departmental Interview: To be determined

At the County of San Mateo, we welcome and celebrate the diversity of our employees, and strive to create a workplace where they feel valued every day. County of San Mateo is proud to be an Equal Employment Opportunity Employer.

Analyst: Ximena Burns (111319) (Information Technology Analyst – V235)

The City of San Mateo is looking for a highly qualified

Systems Analyst I-II

The Department of Information Technology’s mission is to provide IT services and technology consulting for City Departments through innovation, collaboration and professionalism. We offer a great working environment with opportunities to apply and advance your technical skills, as a supervisory-level employee with significant responsibility.

The department is composed of four functional units: Systems and Networks, Business Consulting, GIS, and Customer Support. Systems and Networks maintains the server and network infrastructure throughout the City. Business Consulting is responsible for the implementation, support, and maintenance of City-wide software applications such as content/document management, City-wide permitting, human resources/payroll, and financials. The GIS unit is responsible for City-wide GIS and mapping applications.

The person hired for this position will work in the Business Consulting unit, which provides applications support for city staff, Citywide. They will be responsible primarily for the installation, configuration, and maintenance of enterprise and department-specific software They will also be responsible for end user training and consulting with customers for solving problems and meeting departments’ business needs.

Respect, creativity, integrity, transparency and inclusivity are attributes important to the Department that we are seeking in the candidates.

Look to some of the reasons why the City of San Mateo is a great place to work,

https://youtu.be/XNAF7GZUNl8?list=PL3QUX6-y-89-D28g895DzvObmoD89Dqd

• Under general direction, the employee in this classification performs a variety of technical work in the analysis, design, development, implementation, testing, installation, and maintenance of information technology systems; consults with customers to collect and document requirements and needs, and performs related work as required.
• Consult with various City department personnel; analyze current processes and procedures; coordinate system activities with users to identify needs; design and write system applications and forms for their use; assist in determining equipment needs. Perform highly technical work pertaining to troubleshooting and remediating end user problems with personal computers, phones, printers, desktop Office and other software applications, cloud software, and other technology.
• Analyze, modify, test and debug existing computer programs, analyze problems and make modifications to systems and individual programs as required; develop, configure, or implement systems designed for the overall computer system and for each application from conception and design to implementation phase; maintain assigned projects and systems.
• Assist with user implementation of computer systems; provide user training.
• Install operating systems and modifications as required; install peripheral equipment at user sites; participate in network design.
• Assist users in solving problems related to software, data, and applications; suggest alternative methods of operation to users. Schedule and coordinate work in accordance with City standard project management practices and standards.
• Perform simple systems and applications maintenance.

For a complete list of duties, reference our job specifications at www.cityofsanmateo.org

The Department of Public Works Technology Services Section is recruiting to fill multiple Geographic Systems Specialist I/II (GSS I/II) positions on the Enterprise GIS Team. These are data-focused positions that will be responsible for creating, maintaining, and ensuring the integrity of enterprise GIS datasets as well as providing ongoing support for Enterprise GIS activities and development of technology solutions that maximize the delivery of City products and services.  The individuals selected for these positions will work primarily in the production group of the Enterprise GIS Team. Under the direction of a Senior Geographic Systems Specialist, the incumbents will perform the key responsibilities listed below:

• Utilize Geographic Information System (GIS) and associated software to produce, display, and analyze geographic information.
• Create and maintain enterprise GIS datasets using versioning and Workflow Manager. Interpret resources such as engineering plans, assessor’s maps, and discrepancy report to enter graphic and attribute data into GIS while maintaining data integrity.
• Perform quality assurance of GIS data and associated graphic components.
• Use SQL queries to produce weekly reports on the status of plans and other documents received.
• Use ETL (extract, transform, and load), Model Builder, or scripting tools to design and create GIS processes.
• Assist with troubleshooting problems encountered in GIS production work.
• Develop workflows and documentation for various GIS tasks.
• Develop geospatial products, including maps and other products as required.
• Respond to requests for GIS data, analysis, or reports as directed using appropriate GIS tools and following City protocol.
• Coordinate intern training and work assignments.
• Work under supervision of a project manager or senior team member.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

THE POSITION

Tri-City is looking for one bilingual candidate to serve as a Mental Health Specialist (MHS) whom will provide mental health support services to mentally ill and emotionally disturbed person as part of the Adult/Older Adult Full Service Partnership (FSP) Program. The MHS will appeal to individuals who are inspired working with an engaged community by providing participant advocate and case management services to moderate to severe mentally ill adults and is a field based position.  The MHS will report to the Program Supervisor.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Plan and provide a variety of rehabilitative support services to mentally ill and emotionally disturbed persons to attain, restore, or improve physical, mental, or emotional functioning;
   
• Provide assistance to clinical staff; participate in group and individual support programs;
   
• Serve as a participant advocate; provide case management services;  the ability to work in the field to service clients at their home, shelter or elsewhere;
   
• Maintain records of all activities relating to client care and adhere to  billing compliancy standard;
   
• Perform other duties as assigned, etc.

Date Posted:            November 7, 2019

Classification:          SENIOR INFORMATION TECHNOLOGY ANALYST
                                   Open and Promotional recruitment

Work Schedule:       8 hours per day (8:00AM – 5:00PM);
                                   5 days per week (Monday – Friday);
                                 12 months per year
 

Salary Range:            Step A            Step B            Step C            Step D            Step E
(monthly)                 starting            6 mos           18 mos          30 mos           42 mos
                                   $7,772            $8,163           $8,570            $8,999            $9,448

Benefits:  Total Compensation Package:  Placement on salary schedule.  If a medical plan is selected, the employee will receive a contribution of $1,075.00/month toward the selected medical plan (through CalPERS), Delta Dental, and Life Insurance.  The employee pays the balance of their health premiums from their gross earnings on a pre-tax basis.  If a medical plan is not selected, employees will receive a contribution of $300.00/month toward single coverage for Delta Dental, and Life Insurance.  A vision plan (VSP) is also available.  Employees pay the worker contribution to the Public Employees Retirement System (PERS).

Current Vacancy:     Business Services Division; Information Technology Services Department;
                                   101 Twin Dolphin Drive; Redwood City, CA  94065

Application Deadline:          Wednesday, November 27, 2019     (application and supplemental application must be received online, or in the Personnel Office by 5:00PM)

Job Summary:  Under the direction of the Manager, Student Information Systems, lead and participate in a variety of technical activities involved in the programming, development, modification, and analysis of computer systems, databases, software, and applications to meet the needs of County Office and client school district technology users, resolve data problems and provide for system enhancements; design, code, test, and implement new system applications; train and provide work direction and guidance to assigned personnel.

Essential Job Functions:              

• Lead and participate in a variety of technical activities involved in the programming, development, modification and analysis of computer systems, databases, software and applications to meet technology user needs, resolve data problems and provide for system enhancements
• Train and provide work direction and guidance to assigned personnel; assign employee duties and review work for accuracy, completeness and compliance with established standards, requirements and procedures
• Monitor, analyze and adjust programming activities in response to user needs; participate in the development and implementation of computer programming projects, goals and objectives; review completed projects to assure alignment with project and technology goals and objectives
• Analyze requests for application additions, solutions and revisions; confer with users to determine system and application needs, requirements, feasibility, operational problems and desired output; develop systems and applications in response to user feedback
• Facilitate the collection, management, manipulation, reporting and distribution of computerized data used for analysis; verify integrity of data in new systems
• Administer assigned databases to assure proper performance, operation and file sizing; monitor available system space; move and reformat files as necessary to provide for efficient program and system running; analyze and design interface between computer systems as needed
• Review, analyze and modify existing systems and programs as necessary; prioritize and respond to requests concerning existing computer systems and programs; evaluate computer system performance and utilization; modify programs and systems to enhance operations
• Design, code, write, develop and implement new system applications; revise programs as necessary to assure adaptation with existing computer systems; design, install, upgrade and configure software applications to enhance and assure smooth running of assigned computer systems
• Debug programs by preparing test data and testing program operations as assigned; run test data in actual computer operations; detect and resolve programming errors and miscalculations; troubleshoot and resolve database, system and application errors and malfunctions as necessary
• Evaluate existing system designs to determine effectiveness and operational efficiency; modify systems to enhance system performance and presentation of data; integrate new software and revise programs as necessary to assure adaptation with existing computer systems
• Review and analyze computerized records and reports to assure accuracy and detect processing errors; modify systems and applications to resolve errors as needed; determine appropriate error corrections for software and correct existing data as necessary
• Provide technical support to County Office staff and technology users; respond to inquiries and provide training and information concerning the proper use and operation of computer systems and programs; assist staff with resolving system problems and provide data processing solutions
• Prepare and maintain a variety of records and reports related to computer programs, files, layouts, enhancement requests, errors and assigned activities; utilize assigned computer systems to initiate queries and generate computerized reports as requested
• Prepare and develop technical design specifications, program descriptions, procedural manuals and user documentation according to established procedures; evaluate new technologies for effectiveness in meeting the business requirements and objectives of technology users
• Communicate with technology users and various outside agencies to exchange information, coordinate activities and resolve issues or concerns
• Operate a variety of computers, servers, peripherals and specialized software
• Attend and participate in various meetings and in-services as assigned

Qualifications:  Any combination of education and experience providing the job knowledge, skills, and ability for successful job performance will be considered for positions in this classification.  Typical qualifications would be equivalent to:

EDUCATION:  Bachelor’s degree in computer science or a related field

EXPERIENCE:  Three (3) years of increasingly responsible experience involving the programming and development of computer systems, databases and applications

Specialized Skills and Knowledge:     

• Knowledge of principles, practices and techniques used in the development, maintenance and analysis of computer systems, databases and applications
• Ability to lead and participate in a variety of technical activities involved in the programming, development, modification and analysis of computer systems, databases, software and applications to meet technology user needs, resolve data problems and provide for system enhancements
• Knowledge of principles, practices and methods of database structures, computer programming and system design
• Ability to design programming solutions for application problems and malfunctions
• Knowledge of system utilities and design and program applications
• Ability to review, analyze and modify existing systems and programs as necessary
• Knowledge of applicable programming languages
• Knowledge of principles, methods and procedures of operating computers and peripheral equipment
• Ability to operate computers and peripheral equipment properly and efficiently
• Knowledge of computer programming systems, utilities and applications used by the County Office
• Ability to integrate new applications and revise programs to assure adaptation with existing computer systems
• Knowledge of database structures, on-line applications and system capabilities of County Office computer systems
• Ability to maintain assigned databases to assure proper performance, operation and file-sizing
• Ability to develop and implement programming projects, goals and objectives to meet County Office needs
• Knowledge of computerized data collection, management, manipulation and distribution requirements for analysis and reporting functions
• Ability to facilitate the collection, management, manipulation, reporting and distribution of computerized data used for analysis
• Ability to analyze situations accurately and adopt an effective course of action
• Knowledge of techniques of testing and debugging computer programs
• Analyze requests for system additions and revisions
• Knowledge of principles of training and providing work direction
• Ability to train and provide work direction and guidance to assigned personnel
• Ability to establish and maintain cooperative and effective working relationships with others
• Knowledge of record-keeping and system documentation techniques
• Ability to maintain various records related to work performed
• Knowledge of interpersonal skills using tact, patience and courtesy
• Knowledge of oral and written communication skills
• Ability to communicate effectively both orally and in writing
• Ability to meet schedules and time lines

Physical Requirements:  Applicants must possess the physical abilities outlined below with or without accommodation.  San Mateo County Office of Education will consider reasonable accommodation requests.

• Dexterity of hands and fingers to operate a computer keyboard
• Hearing and speaking to exchange information in person and on the telephone
• Seeing to read a variety of materials
• Sitting or standing for extended periods of time
• Bending at the waist, kneeling, or crouching to file materials

Examination Process:  The examination process for this classification will consist of:

1. A scored rating by a screening panel of application materials, including supplemental questionnaire, for education, training, experience, completeness, and accuracy
2. A written examination (anticipated date- December 18,  2019)
3. An oral board examination (anticipated date- January 07,  2020)

Only the highest qualified candidates will be invited to attend the examinations.

Applicants will be notified of screening and examination results by e-mail or letter.

NOTE:   Internal (Promotional) candidates must score 80% or higher on each examination in order to be placed on the Promotional List.

Personnel Commission

101 Twin Dolphin Drive

Redwood City, CA  94065

650-802-5300

classifiedjobs@smcoe.org

http://www.smcoe.org/employees-and-employment/personnel-commission

Proof of citizenship or legal status will be required upon offer of employment.

San Mateo County Office of Education provides equal employment opportunity to all qualified persons.  The recruitment, testing, and hiring of all personnel will be without regard to race, ancestry, national origin, age, color, creed, religion, sex, gender identity or expression, sexual orientation, marriage status, medical condition, physical or mental disability, genetic characteristics, or veteran status.